Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

The BlueBell

Swansea · United Kingdom

The Parade, 14View location

8.6/10Excellent402 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition8.8/108.8
Location8.4/108.4
Neighborhood7.4/107.4
Amenities7.6/107.6
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The BlueBell

Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.

Enjoy Indian cuisine at Spirit'n' Spice Bar & Kit, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 7:00 AM to 9:00 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Stay in one of 23 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Read more about this hotelShow less

A stay at The Bluebell Hotel places you in the heart of Neath, steps from Gwyn Hall and 6 minutes by foot from Victoria Gardens. This hotel is 13 mi (20.9 km) from Brecon Beacons National Park and 1.4 mi (2.3 km) from Neath Golf Club.

Stay in one of 23 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay and Apple Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 12.95 for adults and GBP 9.95 for children
    • Late check-out fee: GBP 25

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Russian

    English

    Hungarian

Nearby attractions

Gwyn Hall 0.3 km / 0.2 mi
Victoria Gardens 0.5 km / 0.3 mi
Neath Abbey Ruins 1.9 km / 1.2 mi
Neath Golf Club 2.3 km / 1.4 mi
Aberdulais Falls 3.6 km / 2.2 mi
Alltwen Park 7.5 km / 4.7 mi
Gellinudd Recovery Centre 7.6 km / 4.7 mi
Afan Argoed Country Park 7.9 km / 4.9 mi
Lon Tanyrallt Park 8.1 km / 5 mi
Pontardawe Arts Centre 8.5 km / 5.3 mi
King George V Park 8.9 km / 5.5 mi
Celtic Trail 9.1 km / 5.6 mi
Cefn Coed Colliery Museum 9.2 km / 5.7 mi
Cwm Du Glen & Glanrhyd Plantation Local Nature Reserve 9.4 km / 5.8 mi
Trebanos Park 10.2 km / 6.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 23
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 18 more facilities & services
  • Room service
  • Laundry service
  • Bicycle hire service
  • Fireplace
  • Hotel safe
  • Lift access
  • Terrace
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • TV lounge
  • Breakfast
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    The BlueBell

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The BlueBell

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    The BlueBell

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    The BlueBell

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    The BlueBell

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    The BlueBell

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The BlueBell

8.6
Excellent
402 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
8.4 /10
Neighborhood
7.4 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
29 Aug 2023
Clare
Spacious room. Comfortable. Clean. Handy for town. Friendly staff.
Leisure Partner
2/10
Poor
15 Aug 2023
SIMON

drunks banging on door at 3 in morning scared us

parking small,,,bar and restaurant closed not open ,area rough,,rooms great though....nice and quite on back room apart from trains,got air fan great.....but we had a 3am wake up from some drunk girl looking for her mate ,scared us to death at 3 am,and if i didnt have the chain on door they would have been in room,as door person used key to open,,,i think it was room next door ,wife wanted to leave after breakfast,women apologized at breakfast ,,just so bad scary could not sleep after that....
Partner
8/10
Excellent
06 Aug 2023
Michael

Over night stay

Over night stay for connecting train.
Great location, only 2 mins from train station.
Shame I missed breakfast because of an early start.
Business
10/10
Exceptional
30 Jul 2023
Jeffrey

Good and not so good.

This place is great on the inside but the outside is terrible.
There is just no kerb appeal. the whole of the exterior needs attention. If I was a passer by looking for a place, I probably would not give it a second look. It is only because of the internet and being able to see reviews and the interior that made it a choice. The parking is a rough area next to the hotel and limited to 6 cars at the most. However there is on street parking nearby between 6pm and 8am.
Bed very comfortable and size room is great. The indian restaurant is great. Breakfast is a little limited but adequate if you do not expect too much choice.
Overall I would still give it an 8 out of 10
Self
4/10
Poor
29 Jul 2023
Katie
It was very noisy and there were young people outside shouting, playing loud music from their cars and fights were breaking out from the bars and pubs around us of which we didn’t know were around us.x
The receptionist was quite abrupt and rude when we checked in and the next day when we went to breakfast she was there to check us in for breakfast and had the same attitude.
Parking was ridiculous! It was a tiny triangle of concrete next to the hot that could fit about 3 cars.
The best thing about our stay was the breakfast.
Leisure Partner
8/10
Excellent
24 Jul 2023
Richard

Stay

Good couple of nights spent at hotel
Self
8/10
Excellent
23 Jul 2023
Verified traveler
Very good service from the staff. Parking is limited so I recommend parking in the train station car park which has a reasonable fixed rate for 24 hours.
Friends_and_family Family
6/10
Pleasant
20 Jul 2023
James
It did the job
10/10
Exceptional
06 Jul 2023
Paarth
Good hotel
Leisure Family
10/10
Exceptional
30 Jun 2023
Stephen

Great hotel but be aware of the lift

Lovely hotel, great rooms, good staff, have stayed many times. I feel that i need to mention the lift it is old, slow and doesn’t work effectively. I was on the 3rd floor and could not get the lift to stop there, i would press the correct button and it would only go to 1st or 2nd floors and I'd walk up the stairs to get to my room, for people with mobility issues this could be a problem. I spoke to a couple who told me that they got stuck in it for a short period of time. It is a fantastic hotel and i will stay again but bare the lift in mind.
Business Self
4/10
Poor
25 Jun 2023
Dion
Really rude staff . It says online breakfast is until 10.30am on Sundays but it finished at 10 so we had no breakfast. And the staff member who I asked was so rude
Leisure Partner
2/10
Poor
21 Jun 2023
Paul

Don't stay here

I found the hotel, very lapse and not up to date. Paint peeling, wood laminate separating, had to mend the shower hose/ head with elastic bands to be able to use it. Restaurant not open although stating on booking it was!
Breakfast was small, greasy and un edible. Although coffee and toast was good. I would not recommend this hotel to anyone!!
Business
2/10
Poor
13 May 2023
Mr Peter

BE WARNED DO NOT VISIT THIS HOTEL

BEING WOKEN UP AT 11PM TO BE TOLD TO LEAVE AND PACK BECAUSE WE HAD SOMEONE ELSES ROOM .AFTER 3 MORE ATTEMPTS TO GET US OUT WE WERE TOLD WE COULD STAY BUT WE WERE SO UPSET WE COULNT WAIT TO LEAVE THE NEXT MORNING AFTER NOT SLEEPING IN CASE SOMEONE ELSE TOLD US WE HAD TO GO. THE KEY TO OUR ROOM WAS GIVEN TO SOME ONE ELSE AND THE ONLY THING THAR STOPPED THEM HAVING ACCESS TO OUR ROOM WAS THE SAFETY CHAIN ON THE DOOR BREAKFAST THE FOLLOWING MORNING WAS AWFUL NO VEGGIE OPTIONS AND WHAT WE HAD WAS SO MEAGRE JUST AWFUL THE STAFF IN THE DINING ROOM JUST COULDNT BE BOTHERED TO HELP US WITH DRINKS . WE WILL NEVER ADVISE ANYONE TO GO TO THAT HOTEL JUST A TRULY TERRIBLE EXPERIENCE NO APOLOGY OR COMPENSATION OFFERED FOR OUR TRAUMATIC EXPERIENCE.
Friends_and_family Friends
6/10
Pleasant
10 May 2023
Verified traveler

Average stay

It was average
Staff were helpful but lacked friendliness. There was no evening meals unless you wanted room service and was limited to Indian food.
Breakfast was average. Basic English breakfast.
Ok for 1 or 2 nights stay
Friends_and_family Family
6/10
Pleasant
07 May 2023
Mark
The rooms are beautiful clean modern well decorated and fresh.
The breakfast is a complete letdown from the coffee machine to the cereal choices to the toaster. The cooked breakfast was cooked well but the choice of sausage was dreadful, clearly the value range. If I’d stayed more than one night I’d have gone out for breakfast and coffee. Oh and the tv didn’t work correctly.
I’d stay again for the room and the value but go out for brekkie.
Business_and_leisure Self
6/10
Pleasant
30 Apr 2023
Paul
Good points:
Nice decor
Spacious rooms
Clean rooms
Comfy beds
Friendly counter staff

Bad points:
Awful town - Neath is a DUMP!
No car park - have to use town parking
Limited breakfast - was nice full English but limited outside that
Noisy windows - let any sound through
Leisure Family
2/10
Poor
13 Mar 2023
Verified traveler

Don’t bother with this hotel

Bit of a joke, leak from the ceiling, no one to report it to & costs £20 extra for just one hour late check out when the cleaners hadn’t got there anyway. Hotels.com curlier service shocking, 2 hours on the phone with no answers so don’t think I’ll bother with either again.
Partner
10/10
Exceptional
19 Feb 2023
Jerry
the room was a good size ,the shower nice and powerful,the bed comfortable,excellent fresh cooked breakfast
Leisure Friends
10/10
Exceptional
08 Feb 2023
David
The hotel was excellent but an especial thanks must go to the vary friendly and helpful staff. Maisy, the receptionist was charming. Her relief - I regret I cannot remember his name, also really pleasant. I had a tight schedule, needing to get to a school 10 minutes drive away, for 07.30. Breakfast started at 07.00. Not intending to stay, I popped in for a coffee at 07.00. Staff insisted in providing a cooked breakfast very quickly which they did. Pat on the back, please, to the owners/manager.
Business Self
8/10
Excellent
05 Feb 2023
Sarah
Clean and comfortable. Portable heater got dangerously hot plug and flex. Long wait for breakfast and coffee machine out of order on both mornings. Overall we enjoyed our stay.
Leisure Partner
2/10
Poor
26 Jan 2023
Mixhael

Need to invest in heating

No heating. Heating didn’t work Room was freezing

No hot water
Business
4/10
Poor
14 Dec 2022
Paul
Room nice, breakfast good, but terrible night sleep as room was freezing due to no heating in the room
Business
10/10
Exceptional
26 Sep 2022
ANNIE

Good stay

It was a nice stay,good rooms,nice staffs....
A small suggestions for furture a microwave and small fridge in rooms will be more apreciatable
Friends_and_family Family
8/10
Excellent
19 Sep 2022
Valerie
Very clean, comfortable hotel. The staff were really helpful and friendly. The room was very nice with a very comfortable bed. The only downside was that at breakfast on both days of my stay, I was given a mug with a large chip in the rim. I overheard other guests mentioning this as well.
Self
8/10
Excellent
16 Sep 2022
Steven
Quite a nice set up. No dinning facilities other than breakfast.
Issues with home bathroom facilities, but sorted after 2 requests.
Leisure Partner
10/10
Exceptional
29 Aug 2022
Samantha
Lovely clean hotel, our room was amazing, great price with breakfast too. Only issue was that it was kinda hard to find the hotel as it's tucked in the corner of the street, that and the cheap toilet roll. Really enjoyed our stay. Thank you.
Leisure Partner
6/10
Pleasant
25 Aug 2022
Michael
Beautiful hotel once inside, but the outside area was disappointing. The area looks like its in the middle of a rejuvenation so hopefully that will add to the hotels appearance.the rooms were comfortable we had a suite, which was comfortable and clean. During the night we were woken up by cars revving their engines up the street.
Leisure Family
8/10
Excellent
08 Aug 2022
James
This is a lovely hotel and the staff were all amazing from check in to check out. The restaurant is a curry house basically but the quality is excellent.
I stayed on a Saturday night and was facing onto the Main Street. The locals kept me entertained with their night out but as I had an early start it was not ideal.
The room was clean, facilities were good and everything worked.
A good choice.
Leisure Self
2/10
Poor
05 Aug 2022
Graham

Refused to stay and walked away . personal safety

One look inside and turned around and walked out
Business
8/10
Excellent
03 Aug 2022
Sarah

Good but not excellent

We enjoyed our stay and the curry we ate was excellent. We were given free parking as our car had bikes inside which was really helpful, keeping the bikes and the car safe. Unfortunately the waitress/bar person on the Monday night was obviously very new so not very helpful. The breakfast was poor, no boiled eggs (!!) and the poached egg was over cooked and only one egg. Portion size of my partner’s full English was very small. A shame as the hotel itself was very nice. Our aircon didn’t work but we were given a fan which was good.
Partner
10/10
Exceptional
27 Jul 2022
Jonathan
Clean , comfortable and polite friendly staff
Leisure Partner
10/10
Exceptional
15 Jul 2022
Sion

Excellent hotel - excellent value

Lovely, spacious room (the one in the picture). The only issues were that the desk lamp didn't work and there was no shampoo in the shower - but only minor things really and easily fixed I hope after I post this! Otherwise excellent
Self
6/10
Pleasant
06 Jul 2022
Verified traveler

An OK hotel...

It is an OK hotel. It has seen better days, as I thought it looked a bit tired. The staff was very polite and helpful. Unfortunately, air conditioning did not work in my room.
Business
8/10
Excellent
05 Jul 2022
Marianne
A little run down but very nice room with a great tub and centrally located near the station. The staff is friendly and helpful. The only problem was that the extra bed was terrible.
Leisure Family
8/10
Excellent
04 Jul 2022
Jason

Don’t judge a book by its cover

Arrived early at what appeared to be a rundown hotel from the outside, the staff went out their way to get the room ready, bar and restaurants was amazing, the room had few minor issues that could be fixed with some TLC bed was comfortable. Continental and full English included in a price that was fantastic value 2 star price 4,star facility’s
Partner
10/10
Exceptional
03 Jul 2022
Robert

Very comfy

Very nice hotel and staff are great. Breakfast very nice too.
Business
10/10
Exceptional
27 Jun 2022
Nicholas

A hidden gem Hotel

Nice hotel located a short walk from Neath Station and car parking.
Hotel from the outside doesn’t look anything special however the inside is well finished and modern.
Room very good and spacious with modern decor finish. Option in room for shower or bath always a good choice.
Breakfast included in booking which again a good option. We ordered the Full English , both the Vegetarian and normal , and it was all cooked to order and served piping hot and well presented.
Dinner option within the hotel is an Indian restaurant which we used for ease. Again food was good and the restaurant decor very contemporary modern.
All the staff in both the hotel and restaurant very friendly and helped with all our needs.
All in all a very good hotel and great value for money , in a great location for accessibility to the larger cities within a short train journey.
Friends_and_family Friends
8/10
Excellent
26 Jun 2022
Stephen
The Staff were very friendly and extremely helpful , the property was clean , but needed some renovation and the meals in the restaurant were excellent .
The only let down was the outside area and the surrounding buildings in the vicinity were the hotel is situated , they were all scruffy and very noisy .
Leisure Partner
10/10
Exceptional
20 Jun 2022
George
Went to a concert in cardiff with friends from neath, always use bluebell when down for rugby too so i’v stayed in hotel multiple times..
Leisure Friends
8/10
Excellent
13 Jun 2022
Verified traveler
A very pleasant stay.
Partner
10/10
Exceptional
13 Jun 2022
Michael

Friendliest staff ever

The staff were so friendly and helpful. They even let us park our motorbikes in the basement for safe-keeping although there was plenty of free street parking about.
Partner
8/10
Excellent
13 Jun 2022
Christopher

Rugby night in Neath

Positives - staff were friendly and the room was comfortable and spacious. Had an excellent indian meal in the adjoining restaurant and a very good full breakfast.
Overall excellent value for money
Negatives - only 5 parking spaces, tiles in bathroom were damaged and door wouldn't shut (some minor repairs required). Food left in fridge and rubbish in bin from previous occupant but this was quickly dealt with once reported.
In summary apart from the parking I am sure the negatives can be rectified quite easily I would definately stay here again if visiting Neath
Friends_and_family Friends
10/10
Exceptional
11 Jun 2022
c

You wont find better value for money.

The staff we're friendly and welcoming and nothing was to much trouble anything asked they did, the breakfasts were lovely ,the room was on a parr with Premier Inn, the only thing i would suggest is the outside could do with a repaint ,but we would definitely stay again and very good value for money.
Partner
6/10
Pleasant
03 Jun 2022
karen

Could be a little gem!

This hotel and restaurant could be fantastic but it has been neglected which is such a shame. The outside needs to just be cleaned up.. the sign.. the entrance. The carpets just need a good clean and little things like missing toilet roll holder, etc. unfortunately after putting the kettle on we noticed major mould floating around in the kettle and on the filter. Restaurant just need to up their service and it could be full. Just needs that but if love and care.
Friends_and_family Family
8/10
Excellent
29 May 2022
R

Staying near family

The staff were friendly and helpful. We booked due to proximity to family. Breakfast was self service but cooked breakfast was good. Car park was very small and full so didn't use it.
Partner
8/10
Excellent
28 Mar 2022
K

Was ok

Was ok but you do literally get what u paid for didnt bother to go down for breakfast as it was 7 until 9 am too early for me and never stayed the second night as pillows and bed was uncomfortable
Partner
10/10
Exceptional
19 Mar 2022
Pam
The look of the outside of the Bluebell does not do it justice. The hotel is well presented, could do with freshening up. Staff very friendly and welcoming.
Would definitely visit again.
2/10
Poor
22 Feb 2022
Tracey

Distcusting

When we booked in we were lied to payed over what we should of done room wasn’t cleaned staff were awful dealing with special needs breakfast not cooked properly caused tummy upset told we would get a refund couldn’t book in because of storms rang and was told be rolled over till Monday stay ruined our weekend will go to further action until something done disappointing havent finished you should be totally and uttering ashamed of yourselfs
Partner
10/10
Exceptional
15 Feb 2022
SAMUEL

Excellent, clean, comfy rooms at good price

Very nice, spacious, clean and comfortable rooms. Staff could not have been more helpful, they really couldnt do enough for you.

Excellent, will certainly stay again when in the area. Indian restaurant attached is also extremely good 👌
Business
10/10
Exceptional
21 Nov 2021
Kevin
Beautiful hotel.Room was beautiful.Location excellent..Staff very helpful and friendly.Darren was very helpful and his customer service was excellent.
Leisure Partner
8/10
Excellent
19 Nov 2021
Keith
Stayed here many times over the years, always been welcomed by great staff.
Leisure Self
10/10
Exceptional
14 Nov 2021
Elvira Gail
Stoped of on way home for sort break hotel loverly and clean
Partner
6/10
Pleasant
30 Oct 2021
Sian

£62 EXTRA without being told

Receptionist was lovely... We got out in a room with a shower over the bath, which my disabled partner couldn't use. We specifically picked a room on hotels. Com that said shower and bath seperate. They had no issue moving us and it was done quickly. However 2 hours later when I get a notification from the bank saying I had been charged £62 for breakfast and a rooms change I was not impressed. 1. Noone told us I would be charged for the room change although it wasn't our fault in the first place. 2. The breakfast was NOT worth £12.95pp. Don't bother getting out of bed.
3. Hotels.com supposedly automatically charged me and there was nothing they could Do.

Not the comfiest and the noise level outside is unbelievable.
Partner
10/10
Exceptional
24 Sep 2021
Alexandria

Fab

Brilliant hotel, polite staff! Will definitely visit again
10/10
Exceptional
02 Sep 2021
Anthony
Hotel was very clean, all the staff members were excellent. Food amazing. One of best hotels to stay in Neath.
Self
10/10
Exceptional
17 Aug 2021
Deborah

Impressed with The Bluebell Hotel.

Loved my stay here at The Bluebell Hotel. A warm and helpful check in.
The room was really clean and very comfortable. The bathroom was immaculate.
I would definitely use this hotel again.
Self
4/10
Poor
12 Aug 2021
Verified traveler

Not worth it!

Really pour service. Parking for 5 cars so when arrived was tricky to find place to park and then had to move the car in the morning but no paid parking in a close distance. The room had nice touches but really cheaply made, things around the room were broken. The restaurant food was tasty but they had not many choices of drinks and the staff was inexperienced and took me awhile to order drinks. The breakfast was absolute disappointment. Good think they allowed me to pay in the morning for it as I was going to want a refund otherwise. Breakfast was continental buffet from 7-9. I booked a table for close to 9. When I got there there was barely anything on the table - juice jug was empty, only a couple of ham and cheese, 1 croissant and the bread looked so dry and old. I’ve asked if they are going to take more out and I was told that this is it! I just walked away.
Friends_and_family Family
8/10
Excellent
02 Aug 2021
Joseph

Lovely hotel

Staff were friendly. Hotel was clean. Bed was not very comfortable though... Me and the Mrs woke up in a lot of pain on both mornings. Other than that it was a lovely stay and we would defo stay again.
Partner
8/10
Excellent
05 Jul 2021
Dennis

Pleasant stay

Was overall good and handy car park alongside!
Self
10/10
Exceptional
28 Jun 2021
Susan

Great stay in room 205

Was first time in wales and is located by the train station and all amenities. Room service was lovely too staff was very friendly and room very spacious. I was situated in the rear of the hotel and you do get the noise of trains passing but i live in a flight path so it didnt bother me all too much if anything it made me feel more relaxed lol.
Friends_and_family Friends
8/10
Excellent
19 Jun 2021
Verified traveler
Friendly staff rooms clean
Business
4/10
Poor
16 Jun 2021
Verified traveler
Having stopped there in the past several times 2-3 years ago the hotel has gone down hill rooms are looking very tired and broken ,
Customer service is terrible won’t be stopping again !!
Leisure Family
10/10
Exceptional
13 Jun 2021
Verified traveler
Amazing place to be
Leisure Family
10/10
Exceptional
03 Jun 2021
Caroline
It was amazing, really clean. Staff were so polite and helpful x
Partner
2/10
Poor
01 Jun 2021
Mark

Crap hotel

Terrible hotel , no hot water
Got blocked in at car park
Overall very very poor
Will never stay there again !!!
Partner
8/10
Excellent
27 May 2021
Jennifer

Lovely experience and stay.

Very friendly staff, contact number at reception if you needed help with anything they answerd quickly. Upgraded our room free of charge as it was a special occasion. Clean and comfortable.


Constructive criticism:
- floor in the bathroom needs to be re cemented between the tiles as it was full of gaps.
- heatinf system needs to be checked as we put it up to 28⁰ to get the room warm but i was cold at all times and no heat was coming out of the vents.
Partner
8/10
Excellent
02 Oct 2020
Abbie

Spacious rooms

Lovely spacious rooms but the rooms at the back of the hotel back onto the train line so can be noisy and the car park is very small
Business
6/10
Pleasant
29 Sep 2020
Mark

1 night on a trip of many nights in the UK

This is a hotel that although wasnt what we would have chosen had we known where it was and what it was like...the staff on reception were friendly and the room had what we needed for 1 night. It feels like its staying open against the odds of the current climate of covid and less travellers. It was clean but felt that the building was tired and needed an overhaul.
Partner
10/10
Exceptional
27 Sep 2020
JAvad M.

clean and quiet room. very friendly staff more than what we expect for the money we paid

I will recommend this place to family and friends
8/10
Excellent
20 Sep 2020
John

Street Side Room

We have had a street side room, which was very noisy throughout the Saturday night due street noise. Not a lot the hotel owners can about this other than fit soundproof double glazing.
Other than the street noise, we enjoyed our stay. The room was very well presented and hotel management and staff were pleasant and helpful.
Friends_and_family Family
10/10
Exceptional
07 Sep 2020
Verified traveler

Clean, comfortable, and friendly service

We were very happy with our stay here. The room was spacious and comfortable had everything we needed, including an ensuite bathroom, a mini fridge, and a kettle with some tea and coffee provided. There was also adequate parking. The whole hotel and the room were very clean, and had a pleasant smell. The hotel also uses contact-free smart keys which were easy to use once we set up the app. The staff were really helpful and friendly. The onsite Indian restaurant was also really good. I'd definitely recommend a stay here!
Partner
8/10
Excellent
27 Aug 2020
Jed
Nice hotel and good value for money, car park not the best and pretty small so may not be enough spaces to park.
Business Self
8/10
Excellent
15 Aug 2020
Maria
Short overnight stay
Partner
10/10
Exceptional
09 Aug 2020
Verified traveler

Helvi

Everything was perfect including Bluetooth keys! Amazing! 10/10
Partner
10/10
Exceptional
08 Aug 2020
Fran
We stayed at the Bluebel during a pandemic so rules where slightly different but the hotel did exactly what it said on the tin. Very helpful staff and spotlessly clean.

Friends_and_family Partner
2/10
Poor
21 Jul 2020
Verified traveler

Never go back

Very grotty, bad area, expensive.
Business
8/10
Excellent
03 Jul 2020
Jed
Great value for money with large rooms and a nice restaurant
Business Self
10/10
Exceptional
03 Feb 2020
Verified traveler
Staff very friendly polite and professional. Room was excellent. Lovely food. Definately stay here again. Excellent value
Leisure Self
6/10
Pleasant
01 Nov 2019
Verified traveler
Thought breakfast was available and when getting to the hotel it was not
Friends_and_family Partner
8/10
Excellent
19 Oct 2019
Elizabeth
Clean and comfortable; the decor would not be to everyone ‘s taste. Very friendly and helpful staff; enjoyable food.
Business
6/10
Pleasant
12 Sep 2019
Verified traveler
Hotel itself was satisfactory with friendly and obliging staff, breakfast was also a reasonable value but parking was totally inadequate. Parking on the street was restricted and the car park was frequently packed and blocked by other guests who had to be asked to move their vehicles.
Self
10/10
Exceptional
09 Sep 2019
Alan paul
Lovely hotel really friendly staff lovely big bathroom stunning indan restaurant down stairs
Partner
10/10
Exceptional
27 Aug 2019
Verified traveler
We really enjoyed our stay at the Bluebell. We wouldn't hesitate to book it again in the future.
Friends_and_family Family
2/10
Poor
04 Aug 2019
Verified traveler
No parking & Cocophony of noise from air conditioning & Rowdy Locals
Business
10/10
Exceptional
22 Jul 2019
Verified traveler
Staff very nice and hotel rooms are lovely
Good location
Friends_and_family Family
10/10
Exceptional
17 Jul 2019
William

Great stay

I was extremely delighted with our stay at the Bluebell Hotel.
The manager was extremely helpful and the breakfast was 10/10 with possibly the best fried break both of us have had at a hotel.
Will definitely stay there again.
Room had every amenity you could possibly need including iron board, iron and sage.
Fabulous stay.
Friends_and_family Family
10/10
Exceptional
02 Jul 2019
Neil

Fantastic value for money Hotel

Fantastic stay at a bargain price. The evening meal I had in the restaurant was the best I'd had in-house for many a year.... well done!
10/10
Exceptional
25 Jun 2019
Ross

Fantastic location

Disappointed that it says 24 hour check in. I arrived at 20 to 2 and was told that check in wasnt til 3. Apart from that the stay here was lovely definitely stay here ahain. Centre of neath on your doorstep
Family
10/10
Exceptional
05 May 2019
Verified traveler
Staff were very friendly and have stayed before and would again.
Business_and_leisure Partner
6/10
Pleasant
19 Apr 2019
Mark
Food in the restaurant is not good avoid. Matress was made of rocks. Service was slow
10/10
Exceptional
18 Apr 2019
Matt

The Bluebell

Best hotel in Neath, small car park but a member of staff helped me out.
Only criticism: TV could be bigger for the size of the room
8/10
Excellent
08 Apr 2019
David

Bluebell Hotel Neath

Lovely hotel. Decoration very modern and stylish. Car park has limited spaces. Breakfast good
Partner
2/10
Poor
27 Mar 2019
Verified traveler
Interni un po' datati sapone mancante, all'interno c'era qualcosa che sapeva più di detersivo per piatti che di sapone, porta sapone arrugginito, in compenso lo staff della reception è stato gentilissimo
10/10
Exceptional
28 Feb 2019
Elvira Gail
Loverly hotel clean very comfortable
Friends
8/10
Excellent
25 Feb 2019
Verified traveler
Parking very tight, if a light sleeper front rooms can be noisy as there is a takeaway opposite that is really busy with clubbers.
Leisure Partner
8/10
Excellent
23 Feb 2019
Verified traveler
Nice big room. Restaurant was closed on Sunday evening and although breakfast said it started at 7am when we arrived then it was not set up
Business
6/10
Pleasant
25 Dec 2018
Ray
Poor bed sheets. Grubby room. Ended up staying at my sisters for two of the nights
Family
8/10
Excellent
12 Dec 2018
Verified traveler

Short Break at The Bluebell

A comfortable room and a helpful receptionist. We have stayed here before and it is much quieter at the back of the hotel. Just down from the hotel, there are overflowing rubbish bins which are disgusting and spoil the look of the area...this really needs sorting! It’s a shame that a continental breakfast is not included in the price.
Family
10/10
Exceptional
01 Nov 2018
Chris
Nice hotel close to train station and town centre, limited parking spaces.
8/10
Excellent
21 Sep 2018
Michael

Bluebell

Hope the tv works next time
Partner

Location & surroundings

The BlueBell
The Parade, 14, Neath, United Kingdom

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 39 more nearby hotels

The BlueBell

22 hotel photos