Norton House Hotel Restaurant

6/10

Pleasant

26 Feb 2026

Janet

The reception at the hotel was excellent, however the evening menu and food was disappointing.

Family

6/10

Pleasant

19 Feb 2026

David

Room freezing on 1st morning and like the sahara the second. Shower

10/10

Exceptional

08 Feb 2026

Mrs

Went to stay here for a night with my husband and loved it. I loved the bath in my room as the water pressure was good and I could watch the tv while I was in the bath.
The grounds were amazing and I can imagine how it would look in the summer months. The buildings themselves were very well maintained and absolutely stunning.
We had breakfast with our stay too which was spot on too.
Would definitely come back again. x

Partner

10/10

Exceptional

05 Feb 2026

Graham

Beautiful building and setting, evrything lovely in the room, friendly & helpful staff and excellent choice and quality food for breakfast

Partner

8/10

Excellent

31 Jan 2026

Fay

Bed super comfortable, very clean sheets and linen, good breakfast and nice service.

Business_and_leisure Family

10/10

Exceptional

24 Jan 2026

Kathryn

Lovely hotel, beautiful old main house with wood fires, panelled rooms, lots of lounges and spots to relax. Friendly reception and clean modern rooms in the mews. Plus two cats! Only thing to mention is that the signs for the outbuildings were a bit difficult to see when we arrived (in the dark & heavy rain), maybe they could be illuminated too? Otherwise a nice place to stay, we would like to go back and explore more of the history, grounds, bunker and restaurant.

Leisure Family

10/10

Exceptional

20 Jan 2026

Martin

Nice room, good WiFi, nice location, great staff especially the lady at breakfast, she was first class. Can't wait to stay again.

Business

6/10

Pleasant

20 Jan 2026

Megan

Expedia advertised the hotel as family friendly but it is not.

Leisure Family_with_children

8/10

Excellent

12 Jan 2026

Diane

Very comfortable room, a comfy chair each! (Unusual in most hotels). Nice lounges and dining room. Lovely views. Very friendly helpful staff, very well trained. The bar looked good but we didn’t use it. Comfortable bed though I had to fluff to duvet up to the top of the cover. Very good breakfasts with plenty of variety.

Leisure Partner

10/10

Exceptional

08 Jan 2026

John

Every was good and an enjoyable evening meal

Friends_and_family Friends

10/10

Exceptional

21 Dec 2025

Michael

Everything was perfect, hotel, food, facilities. We couldn’t have asked for more.
Cleanlines was excellent and the staff were lovely and very friendly .

Leisure Partner

10/10

Exceptional

20 Dec 2025

Zoe

Beautiful property, the bar staff were fantastic and really helpful with recommendations. The breakfast was so good! The only.issue was the room was very hot- where we stayed (the mews) the pipes were constantly radiating heat even with the radiator off. We had to have the fan on and the window open all night, despite it only being around 12 degrees outside. We also made use of the spa facilities (extra £20 each) just next door which was lovely.

4/10

Poor

13 Dec 2025

Maxwell

The room smelled strongly of chemical cleaners and mildew. The throw blanket looked like it barely survived WW2, three out of the four pillows felt like they were stuffed with lead and leather. The whole wing was lit with ugly fluorescent lighting. Had to sleep with the window open in the middle of winter to avoid major headache and lung issues.

Business_and_leisure Partner

8/10

Excellent

11 Dec 2025

Mark

Star

10/10

Exceptional

08 Dec 2025

Nick

Had an amazing stay. The building, grounds and the rooms were all stunning and clean, but what really stood out were the staff - everyone we met at the hotel was not only super-friendly but able to take a moment to have a good chat.

Will definitely be back!

8/10

Excellent

06 Dec 2025

Joanne

The first room we were given was not what we expected as we had booked a garden view. This was resolved quickly by the receptionist. The second room was beautiful as was the view. The staff were very friendly and helpful and the room well stocked and clean.

Partner

6/10

Pleasant

03 Dec 2025

Cliff

Parking was a free for all. Reception smelt of stale drains. Room was big and clean but in an annex with a load of students running about until the early hours and REALLY hot!

Food was awful. The saddest breakfast ever, really poor, and dinner included the one vegetarian option of mushroom risotto with no accompaniments for £28!!!! I went to one of the local pubs.

Not bad as a hotel, but there are loads better for the money considering it’s not a great location either.

Business

10/10

Exceptional

17 Nov 2025

John

Friendly, efficient staff, large room and bed (king)
Good shower, nicely cooked breakfast
Our second visit (not our last!)

Friends_and_family Family

10/10

Exceptional

08 Nov 2025

Amanda

Beautiful spotless room, such a lovely hotel in stunning surroundings

Partner

10/10

Exceptional

05 Nov 2025

John

All good, comfy bed, good breakfast choices, friendly staff.

Partner

10/10

Exceptional

25 Oct 2025

Mahya

We had a lovely stay here and the food was delicious. Many thanks

Leisure Family_with_children

8/10

Excellent

23 Oct 2025

David

Rooms were not part of hotel, so not ideal if raining .

Leisure Partner

10/10

Exceptional

20 Oct 2025

Mr A

Lovely hotel with beautiful scenery as a backdrop. Staff all very helpful. Stayed over following a family event for a 50th wedding anniversary celebration and it was a great venue for it.

Friends_and_family Family

8/10

Excellent

17 Oct 2025

Esther

Lovely character hotel. Nice food and great service. Only disapointment is that the gym is no longer available. There is a spa but its limited opening hours and an extra charge of 25. The old gym though a little tored was great and open all hours. But for that a five star review.

Business

6/10

Pleasant

08 Oct 2025

robert

This is my first ever time at Wood Norton Hotel. It was an 8 hour stay only. My room was in one of the new Red Brick wings outside of the Hotel itself. Next time, I would categorically ask for a room in the Main Hotel with all the amenities to hand. Lighting to the Red Brick extension is non-existent. Not easy in the dark.

Friends_and_family Friends

10/10

Exceptional

02 Sep 2025

Verified traveler

Excellent nights stay

From check in up until the time we checked out, every staff member was cheery and helpful. Breakfast, amazing choice of continental and cooked to order. Room comfortable. Shower pressure v.good. Instant hot water. Molton Brown products.
All in all, we thoroughly enjoyed our stay and will definitely choose The Wood Norton when we next visit relatives in Worcestershire.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Kathryn

Beautiful grounds and delightful house. Tasty and well presented food. Spacious room,slightly tired bathroom walls/ mastic but nothing to put me off.
Overall a very good experience.

Leisure Self

10/10

Exceptional

12 Aug 2025

Robert

We had been to the Wood Norton before and had always enjoyed our stay this time was no exception exelent hotel and helpful friendly staff. It has a clean and well looked after feel to it.

Partner

10/10

Exceptional

08 Aug 2025

Emily

Its a very unique building. Its very beautiful and very well kept. Its a shame that I never met the cat Zeus.

Business Self

8/10

Excellent

29 Jul 2025

Andrew

Our deluxe king room was at the rear of the property and was clean, quiet and private. When boiling the kettle, I had to place it on the floor as the cable was not long enough to go from the socket to the table. This was also an issue with regards the hairdryer for my wife and a mirror. Iron and board in the room were useful.
On the Saturday there was a wedding reception occurring during our stay and when we required food in the bar, staff were not available and neither was the food as the chef and staff were being utilised for the main event! We had to eat in the main restaurant rather than the bar. Staff were pleasant and friendly.
Overall, we would use the hotel again.

Leisure Family

10/10

Exceptional

26 Jul 2025

Tommy

This is a excellent hotel with a period looking building and garden

10/10

Exceptional

20 Jul 2025

Abhijit

Excellent

Leisure Family

10/10

Exceptional

20 Jul 2025

Abhijit

A beatiful property with spectacular rooms, a fine restaurant and friendly service. If you are not particularly agile, you might need a stool or some steps to help you get into bed.

Leisure

4/10

Poor

14 Jul 2025

Brian

Hotel was lovely as expected but our room was in a separate building not in the hotel as expected and for the moneyvwe were very disappointed and feel cheated. It was very basic. When a room is advertised as a king standard you expected more than very avarage small roomwith just a big bed.
Put a damperner on a special occasion for us.

Leisure Partner

4/10

Poor

13 Jul 2025

Simon

It is a nice location but the early attempt at Tapas lacked any flavours - very bland and not always natural ingredients e.g. tomato sauce

Partner

8/10

Excellent

12 Jul 2025

Godwin

Great Stay

The Wood Norton was a great Traditional British Stay and made me feel proud about being a Brit!

Friends_and_family Family

4/10

Poor

06 Jul 2025

Louise

TV didn’t work, shower gel dispenser broken, no sockets near bed - only on other side of room. Very heavy quilt for the hot weather and no air con, so had to plug in fan on other side of room where plugs were - very frustrating!

Leisure Friends

8/10

Excellent

05 Jul 2025

Lloyd

Nice historic property.
Staff where very good.
Some areas could do with a lick of paint here and there.
But overall a very nice place, great location for Evesham, Cotswalds etc

Leisure Family

8/10

Excellent

30 Jun 2025

Robert

Could use a USB

Wood Norton is very nice, breakfast was good, didn’t eat dinner there, prices seemed quite high so we went elsewhere. USB outlet in room would have been helpful, seems they haven’t advanced to that technology yet

Partner

8/10

Excellent

07 Jun 2025

Hilary

A quality property with comfortable rooms and beds. Lovely surrounding gardens.
Breakfast was rather chaotic due to numbers of guests attending at once. We were asked to wait in the bar area until a table was available, the buffet was rather diminished by then and not replenished.

8/10

Excellent

04 Jun 2025

Pedro

The room was nice and the hotel overall had a pleasant atmosphere. However, the internet connection was extremely poor, which made it difficult to work effectively. Unfortunately, due to this, I wouldn’t choose to stay here again for business purposes

Business

8/10

Excellent

31 May 2025

James

Some guests were able to enter the restaurant by the bottom door at breakfast and seat themselves. This caused mayhem for staff and was unfair on the guests waiting in the appropriate area to be seated. The cutlery could be cleaner. Why is salt and pepper not on each table? Breakfast staff were stressed and sometimes abrupt but the staff at dinner were excellent. The male receptionist on the arrival desk on the evening of Thursday 29th May would definitely benefit from a chat about his personal hygiene. To be blunt he smelt very strongly of bad body odour.
Our room was great with a stunning view. Molten Brown toiletries were lovely. The electric car charging stations were greatly appreciated. The property itself was magnificent.

Leisure Partner

10/10

Exceptional

28 May 2025

Pat

Great surroundings and gardens

10/10

Exceptional

26 May 2025

Johann

The hotel is very nice, the rooms were a good size and very clean, the bar and pool room were a great place to rekax, and the gardens are beautiful.
Breakfast was nice, it is a good location,
we would stay here again.

Leisure Family

10/10

Exceptional

26 May 2025

Gary

This property is extraordinary. If you get a chance to stay here, I highly recommend it. The building, grounds, and history are all outstanding and extraordinary. The dinner served in the restaurant is also outstanding. We did not have lunch there and the breakfast was average at best. The rooms are modern, recently refurbished, and spotless. The bathrooms are also spotless. Everything was really, really nice. Especially the grounds and the views. The only thing they could do better is improve their breakfast offerings, and place coffee makers in the room. They do offer instant coffee and hot water in the room, but I prefer to make my own coffee in the morning.

Leisure Family

10/10

Exceptional

20 May 2025

James

The Wood Norton Hotel

Along with our American friends we had a wonderful two day stay at this beautiful property in the most gorgeous scenery in the Cotswold. Beth on reception was absolutely wonderful, so caring, polite and informative. She is a massive asset to your company and we cannot thank her enough for helping make our stay truly fabulous

Friends_and_family Friends

10/10

Exceptional

21 Apr 2025

Elissa

My daughter & I had a very special night in this most beautiful hotel, gardens & setting. Amazing breakfast with many choices. Thank you to all the staff.

10/10

Exceptional

18 Apr 2025

Esther

Lovely classic hotel

The hotel has a wonderful charm. The staff were amazing. Thank you for making the visit so good. The room was loveky and the breakfast and evening restaurant were great. I would stay again anytime. Love the new cat too...

Business

6/10

Pleasant

06 Apr 2025

John

short stop over at Norton Wood

Check-in disappointing, with no information forthcoming unless you asked, directions to room, location of restaurant/breakfast room, opening hours for food etc.
Bar prices exorbitant, bar staff would go absent for long periods with people waiting at the bar, surly night porter.

Partner

10/10

Exceptional

11 Mar 2025

JULIUS

Will come again.

Excellent - no problems. No complaints.

Partner

8/10

Excellent

10 Mar 2025

Sally

Very nice hotel. It’s a very old impressive building but mixed with modern interior
Doesn’t really work that well
Staff need to be a bit more friendly and happy in their work

Leisure Partner

10/10

Exceptional

05 Mar 2025

David

Pure Bliss

10/10

Exceptional

02 Mar 2025

stuart

A wonderful hotel with a beautiful meal. The staff are so helpful it's unreal.
The only downside was the heating was stuck on and I couldn't get it to turn down
My fault, I never called reception. But opening the windows was a shame as we were over the kitchen door and they came out to smoke regularly which stank. I'm a non smoker.
Again. I didn't complain so that's on me.

The rooms however are delightful and the food amazing

Leisure Partner

10/10

Exceptional

11 Jan 2025

Margaret

Historic nature of the property, large rooms, comfy beds and delicious breakfast. Staff was also very accommodating. Would return.

Leisure Family

10/10

Exceptional

15 Dec 2024

Linda

Gem of a find

a wonderful hotel.a great room and lovely breakfast.
We booked a superior room for the night and had both a free standing bath and a walk in shower. Really generous sized room. Beautiful grounds. Freshly cooked breakfast with quality products.

Partner

10/10

Exceptional

08 Dec 2024

spencer

Great stay at Wood Norton.

We have just returned from a lovely trip to The Wood Norton.
They made us very welcome & our room was great.
However there was a bad storm outside & our window rattled & even opened at one stage.
The shower had an issue as it only had warm water although in the sink it was very hot.
We reported this in the morning at the front desk & they were very polite & made sure that we were compensated for this.
More so than we would of expected.
They were extremely nice about it as well.
As mentioned we loved our stay and the main building is lovely .
Breakfast was excellent with good choice of hot & cold items.
Would 100% return as the minor issues didn't put us off returning.
Lovely place & nice staff etc.
Will be returning.

Partner

10/10

Exceptional

16 Nov 2024

gf

Lovely setting, great standard of accomodation, service very good and hotel very easy to get to being on a good trunk road close to motorway network.

Leisure Partner

10/10

Exceptional

29 Oct 2024

Andrea

Business trip

Lovely hotel, due to work commitments I had room service, so can't review the restaurant. Plenty of EV chargers but these are at the top of the car park. Comfy bed, I would stay again

Business

8/10

Excellent

27 Oct 2024

Paul

Weekend break

I stayed in a king deluxe. The room was lovely, spacious with great views.

Partner

10/10

Exceptional

20 Oct 2024

sylvia

Beware of the cat bringing in dead mice

8/10

Excellent

17 Oct 2024

Christie

Beautiful and unique property, room was a bit smaller than expected but was still ok. Food quality was great for dinner. Service was ok but could have been more helpful and friendlier

Friends_and_family Family

10/10

Exceptional

16 Oct 2024

Joanna

Beautiful hotel with great food.

Gorgeous peaceful hotel in the British countryside, with lovely rooms and great food. Unfortunately we didn't have time to appreciate it as much as we would have liked to.

Friends_and_family Family

10/10

Exceptional

19 Sep 2024

Grant

Unique hotel experience. Welcoming and embracing.

Business Partner

8/10

Excellent

19 Sep 2024

Linda

Lovely setting

Beautiful hotel in lovely grounds. Fist we thought staff a bit cold however after geing there a short time we changed our opinion. Food excellent prices a bit high in the restaurant but delicious, as was rge cooked breakfast included in our stay.

Partner

10/10

Exceptional

14 Sep 2024

Jean

Beautiful panelling. Tastefully decorated throughout.

Leisure Partner

10/10

Exceptional

05 Sep 2024

Tanquil

Beth was fantastic at the front desk. Helpful and kind.

Leisure Friends

10/10

Exceptional

22 Aug 2024

Richard

Pleasant stay once again!

Great stay as usual. Comfortable and quiet with friendly staff and great food!

Business

8/10

Excellent

20 Aug 2024

rachel

Good location. Lovely property and rooms. Was easily able to book one night and at short notice. Windows in rooms could do with updating and room 303 very noisy from 6am due to all the services (refuge etc) arriving on Monday morning.
Staff in restaurant at breakfast time were lovely. Very helpful and friendly. Lovely stay and will use again.

Leisure Partner

10/10

Exceptional

13 Aug 2024

Andrea

Gem of a hotel !

What a lovely hotel! Very quirky with a mix of old and new buildings/decor but all worked. Beautiful gardens and with stunning views and only a short drive from the attractions of the Cotswolds. The staff were a credit to the hotel, all very friendly, attentive in a relaxed way and couldn't do enough for us. Special mention goes to Beth who greeted us at the beginning of our stay and was particularly lovely. Stayed for 3 nights and sampled dinner and breakfast which was delicious, couldn't criticise a thing. Would definitely stay again and recommend that you do !

Partner

10/10

Exceptional

10 Aug 2024

Paul

A splendid well-maintained and clean 19th century mansion sitting in extensive manicured and flowering gardens which offer walks with views towards the River Avon and Malvern Hills. The building creates a feeling that aristocracy must have felt in days gone by. Very welcoming and helpful staff, including a lively and friendly cat who lives in the hotel, the customer service cannot be faulted. Breakfast offers a vast selection of tasty food and is taken in the exquisitely decorated dining room with very soft classical music playing in the background. This truly is a place where it can be difficult to leave! The only item not provided in the superb bedrooms is a USB plug so an adaptor should be taken if needed.

Leisure Friends

10/10

Exceptional

09 Aug 2024

Paul Anthony

A lovely venue that I'd highly recommend if wanting to stay in the area. All the staff were friendly and welcoming.

Leisure Partner

8/10

Excellent

06 Aug 2024

Catriona

Overpriced.

Check in was not the best. We had driven for about 4 hours and arrived 20 mins before proscribed check-in time and were told we'd have to wait. There was nobody serving in the bar\lounge so we asked reception to call someone so we could have a coffee. Nobody appeared by checkin time so we then checked in. When I asked a little later if I could have a magnifying mirror to apply my make-up, receptionist said they didnt have one. Following morning I asked again and they found one for me. Then my husband had forgotten his shave gel and they couldnt help with that. We had to drive to the shops. The most basic Premier Inn would have helped with that. At the prices they charge, these things matter. Despite that the wedding was wonderful and the food was good.. Serving staff were efficient and friendly. Breakfast was excellent. Just the little things that werent good sadly.

Friends_and_family Family

10/10

Exceptional

05 Aug 2024

Michael

Overnight stay

Very nice terrace with a fabulous view. Lovely breakfast and staff

Partner

10/10

Exceptional

05 Aug 2024

David

Another fantastic stay at Wood Norton, beautiful hotel.

Leisure Partner

10/10

Exceptional

02 Aug 2024

Sangita

A peaceful hideaway!

We had a lovely stay here a week ago. It’s a beautiful, well kept hideaway yet very accessible. We loved our room, breakfast and the gardens. We will happily stay here next time we are in the area.

Partner

10/10

Exceptional

30 Jul 2024

Nicholas

Beautiful house tucked away from view.

Leisure Partner

10/10

Exceptional

23 Jul 2024

Luciana

Beautiful manor could use so updating, the dinning room had furniture that looked like it came from a diner. Nice staff but I expected a little more formality, and friendlyness.

Leisure Family

10/10

Exceptional

22 Jul 2024

John

The main building is quite grand. The breakfast service was great. The staff were attentive and the food was good. The property was inviting and a pleasure to stroll.

Leisure Family_with_children

8/10

Excellent

22 Jul 2024

Shinwon

It was such a beautiful place and the staff were very pleasant. However, the room was too hot for summer. We were so surprised by the fact that there was no air contioning nor a fan. Additionally, the knob for the shower was broken, making it impossible to see the water temperature.

Partner

10/10

Exceptional

13 Jul 2024

Jamie

Great stay.

Great service and good food, will stay again.

Business Self

10/10

Exceptional

01 Jul 2024

Verified traveler

Will stay again, but….

The hotel itself is beautiful! Gorgeous woodwork, carved portraits in the seldom open room off the lounge, beautiful views, just gorgeous…except the pear tree addition. That’s like a Premier Inn.

Some rooms are very noisy, loud, located next to slamming does, hallways, etc. My wife was lucky enough to change rooms. She was very thankful for this as she is a very light sleeper. I was very happy that TWN allowed us to change rooms! At a charge, of course. Never-the-less they did let us change

The staff in the breakfast room are usually polite and somewhat prompt, but difficult to flag down or get their attention if you need something.

It is very difficult to get a drink or anything else in the bar or adjacent room as there is almost never a staff person on the bar. IF you finally do get someone, they drop off your coffee, drink, food and are never seen again.. so you can’t ask for sugar..or another drink or anything. We had to ask the receptionist twice for a service person. To which we got a snarky reply that s onetime will be with you shortly.. and they were not, so I had to ask again!

The chef does a FINE job on the food! Absolutely top shelf! No complaints there at all! Matter a fact, it’s the food that makes up for the sometimes lack luster service and up charges.

The grounds and garden at TWN are beautiful! The gardener really cares, puts his utmost into the lovely flower beds with such creativity and it really shows! Absolutely gorgeous! Book it!

Partner

10/10

Exceptional

19 Jun 2024

Lindsey

Great hotel

Very welcoming friendly staff.
Very clean comfortable room

Friends_and_family Family

10/10

Exceptional

18 Jun 2024

Joseph

It was really nice staying there staff were lovely really helpful, food was excellent much better than I expected.

Beds were comfy pillows pretty good too!

Evening meals was excellent.

Amazing prices.

I would only have on small
Negative comment.. sadly my room was I’m guessing adjacent to
The bottle bank and 07:40 I was awoken earlier than I had hoped. So maybe room 403 is best avoided if possible and if you’re not an early riser.
Other than that excellent value for money highly recommend

Business

10/10

Exceptional

18 Jun 2024

Neil

Such an amazing place

An amazing hotel. The staff are such a credit to the place, they were all so approachable and helpful. Our king size room was spacious and clean, the bed was so comfortable.
Every meal we had there was superb.
We will be back at some point!

Partner

10/10

Exceptional

13 Jun 2024

Verified traveler

Lovely location, attentive staff and high standards. A great place to stay when visiting the Cotswolds and/or Stratford.

Partner

8/10

Excellent

03 Jun 2024

Steven

Nice place to stay

Business

8/10

Excellent

18 May 2024

David

Very nice historic property for a 4* hotel. Good restaurant and bar too. The gym is very neglected but usable. I was only for a night travelling for work and I got a really good deal. No air conditioning in the rooms but I was given a working fan. Thanks

Business Self

10/10

Exceptional

13 May 2024

Erika

Beautiful grounds!!!! And bomb breakfast!!!

Classy hotel with lovely gardens to walk around, very comfortable, customer service was always good, breakfast was underwhelming until we saw there a full menu, OMG THE BURGER IS DELIGHTFUL! !! Be ready to get messy, hit the spot 100% value for money 100%

Friends_and_family Family

10/10

Exceptional

28 Apr 2024

Jason

It was serene, quiet and secluded. Loved the historical component to the property (owned by the BBC and used during WWII). The breakfast was excellent BTW. The staff were friendly, courteous and professional.

Leisure Partner

10/10

Exceptional

29 Mar 2024

Esther

Great trafitional hotel. Fab breakfast and service

A lovely traditional hotel. The food is fantastic especially the breakfast. The staff are all very helpful and attentive. I love the atmospher of an old house with all wood pannelling. It also has a gym, which while it could do with updating it does the job. Happy to stay here anytime.

Business

10/10

Exceptional

24 Mar 2024

Christopher

Beautifully maintained and luxurious property.
Dining superb.
Beds extremely comfortable.
Strongly recommend.

Leisure

10/10

Exceptional

23 Mar 2024

susan jill

Lovely old building and gardens - beautifully kept.

Leisure Family

10/10

Exceptional

05 Mar 2024

Charles Peter

A definite find ....... a real gem.

Great reception, Hotel is in a convenient yet quiet location and the rooms are warm, well equipped and comfortable.
The restaurant provided both a comprehensive menu and excellent service whilst breakfast was a real spread, with both English and a very wide choice of healthy options.
Will definitely be back.

Business

10/10

Exceptional

11 Feb 2024

Francis

Facilities were very good, and the rooms all over the hotel were very well furnished. We were late to booking a meal so had to eat early at 6pm.

Leisure Partner

10/10

Exceptional

27 Jan 2024

Elizabeth

A brilliant stay. Superb hotel.
The meal and breakfast that we had were excellent as was our room - room 202.
The only tiny criticism is that the signage for the car park is not very clear and the 3 pin plug sockets near the mirror don’t accommodate normal plugs, so we had to use the extension block provided across the room.

Partner

6/10

Pleasant

11 Jan 2024

Tammy

Grandeur with Chipboard furniture!

A stunning venue with outstanding food but!! having chosen the grandest room in the hotel \"The Duchesse D'Orleans, Dorothee\" Which has great bones ie stunning oak paneling in both the room and ensuite on closer inspection there were old drill holes everywhere, missing bits of trim, and lots of watermarks from leaks, drinks and stains on the fireplace shelf. As an antiques dealer / Furniture restorer this room could have been so much better with some care and attention! Then there was the totally inappropriate furniture!! Cheap and nasty Modern chipboard wardrobe, dressing table, and chest of draws which I'm sure were far more expensive than going to a local auction house and getting some period correct furniture that would have complimented the room and given it a grand feeling and opulence. The corridors had more grandeur than the room. Then you have a shower that didn't drain away the water. It was my 60th birthday and we were there to celebrate and we had a really nice time but if you are going to charge these rates for a VIP room, I suggest the management visit Coomb Abbey in Coventry and see what a real VIP Feature room looks like.

Partner

10/10

Exceptional

11 Jan 2024

Glenn Victor

Our second stay at this lovely hotel and will return

Leisure Partner

6/10

Pleasant

31 Dec 2023

sarah

Nice plate bad food and prices over the top

Whole place was amazing my hubby worked there when it was the BBC Wood Norton left in 1994 nice to see what they done .
But the food was over priced for what you got , plates cold and food , sour dough was really hard etc did get money back after asking
Only good thing was young bar maid at 18 really professional and knowledge deserves to go far .
Food just late it down bar prices £4 .75 for a snall bottle of lemonade
Price review on everything needsto be looked out
Receptionist was nice
Also suggestion pay for a cash licence so people can pay via cash etc

Partner

8/10

Excellent

24 Nov 2023

Ann

Lovely old country house.

Leisure Self

10/10

Exceptional

16 Oct 2023

Keith

Excellent country hotel

Comfortable country country house style hotel. Huge king size bed in a well sized room
Friendly and helpful staff
Large gardens
Great breakfast cooked to order plus all the usual cereals , fruits and cold meets on a buffet
Beware if you have mobility problems some of the rooms are in an annex that has a slope to navigate and the car park is up a steep hill, although there is a turning circle just outside reception for checking in and out
However, these were minor drawbacks.
Overall an excellent hotel

Self