Name: Matthiol
Address: Moosstrasse, 40, Zermatt, CH

10/10

Exceptional

30 Jul 2026

murari

Off the beaten path in a beautiful mountain setting with great views of the MAtterhorn but still close enough to the village by walk or the free bus.

8/10

Excellent

14 Jul 2026

David

The only reason I gave this hotel 4 instead of 5 stars is the room layout. Otherwise, the hotel is exceptional. The property is beautiful, the staff is outstanding, and our stay was wonderful.

We stayed in a Premier Room with stunning Matterhorn views. It was immaculate and featured dual sinks, a separate toilet, a soaking tub, steam shower, and sauna.

The layout, however, could be improved. The vanity has very little counter space because the raised sinks occupy most of it. The soaking tub, located at the foot of the bed, prevents the balcony door from opening fully and blocks access to the steam shower and sauna when open. The desk is too close to the bed, so if someone is seated there, it's difficult to reach the closet or room entrance. We also noticed that sound insulation seemed limited, as hallway and neighboring room noise was easily heard.

Despite these issues, this is a beautiful hotel with exceptional service. Better room functionality and soundproofing would make it an easy 5-star stay.

Partner

10/10

Exceptional

14 Jul 2026

Rebecca

Beautiful spot, easy access to hiking trails, amazing breakfast, lovely staff. A bit of an uphill walk out of town, so people who want close access to Zermatt should look elsewhere, but we loved the quiet scenery.

Partner

10/10

Exceptional

12 Jul 2026

Leonard

Wow—what can I say? This is one of the best hotels we’ve ever stayed in. My wife and I highly recommend it, and we will definitely be back.

The staff was exceptional and made us feel welcome from the moment we arrived. After our experience here, it truly made the hotel we stayed at in St. Moritz pale in comparison.

If you’re looking for a place with stunning mountain views, a beautiful terrace, comfortable rooms, and a relaxing spa, this is the place to stay. After a long day of exploring, the spa was the perfect way to unwind, and my wife and I thoroughly enjoyed every moment of our stay.

Our only regret is that we didn’t stay longer. We can’t wait to come back! The Myers

Partner

10/10

Exceptional

05 Jul 2026

Vladyslav

Beautiful view of Matterhorn, very responsive stuff, delicious breakfast. Highly recommended

10/10

Exceptional

05 Jul 2026

McNight

Staff were nice and helpful

Self

10/10

Exceptional

14 Jun 2026

Abigail

Amazing place. Great location, fabulous food and the staff were so incredibly kind.

Partner

10/10

Exceptional

09 Jun 2026

keny

It’s beautiful property with views of Matterhorn.

Self

10/10

Exceptional

07 Jun 2026

Hyojin

The room was clean the staff were very nice and kind. Maybe I am used to US hotel services but it felt very customized and catered to us. You can see the Matterhorn from the room if you book the mountain view room. it's mostly the top of the mountain. You can actually see it better if you walk out towards the bus station.

The food was great. Really delicious. The breakfast buffet was amazing too and you can get fresh squeezed orange juice and egg dishes made to order.

I highly recommend this hotel even though it's a 10-15 minute bus ride to get there. They have shuttle service from the train station on check in / check out days. On your way up to the hotel if you walk, you have a beautiful view of the Matterhorn.

Family

10/10

Exceptional

31 May 2026

Gary

Fantastic hotel! Rooms are very clean and very alpine chic without being kitschy. Great location to ski lifts and hike to gornegrat. A little further location from town, which it’s easy to walk there or take the local shuttle. Hotel has a shuttle for transporting you and your luggage from the train, which is super helpful. Breakfast is wonderful! Loved Zermatt. All in all a truly wonderful stay!

Friends_and_family Family

10/10

Exceptional

21 May 2026

Chandrahas

Great boutique hotel. New. Only negative dislocation. On far end of town. No near by restaurants. Property restaurant closed on day we checked in. Uphill walk and taxi 70 swiss francs for 1.5 km. Bus is free, every 20-30 minutes.
Hotel e-tuk tuk will pick up and drop off at the railway station. Must call from Tasch about arrival time. No receptionist after 10 pm.
Otherwise great property.
Breakfast is very good and was included in the room rate. Bar is quaint. Dinner was excellent.
We had excellent view of Matterhorn from 2 floor room.

Partner

10/10

Exceptional

21 May 2026

Denis

Un lieu très bien situé un peu ecart

Partner

10/10

Exceptional

20 May 2026

Pascale

Wow! Cet hôtel vaut vraiment la peine, vue spectaculaire, chambre formidable, nourriture exceptionnelle et personnel sympathique et avenant! Nous avons adoré notre séjour.

Partner

10/10

Exceptional

09 Apr 2026

Jack

Balcony View of Matterhorn - Could not beat waking up to this. All Hotel facilities were great, room - breakfast - ski room

And staff were helpful from the time we booked to when we checked out - Could not recommended this place more

Partner

10/10

Exceptional

06 Mar 2026

Guzel

Highly recommend for romantic getaway

8/10

Excellent

21 Feb 2026

Albert

Restaurant was fantastic with superb wait staff.

Partner

10/10

Exceptional

04 Feb 2026

Wasem

The place is super clean super well serviced friendly staff they carried our heavy luggage to the room very good breakfast and dining option one of the top standards in Europe

Partner

10/10

Exceptional

25 Jan 2026

Stephen

Excellent all around. Great location, friendly and helpful staff. Enjoyed the breakfast and the bar for a drink and light snack.

10/10

Exceptional

22 Dec 2025

Poorya

We had a wonderful stay at Matthiol Boutique Hotel. The room was beautiful, and I highly recommend using the sauna—it was an amazing experience. The staff were incredibly friendly, welcoming, and attentive throughout our stay.

Breakfast was phenomenal, and we also had dinner at the hotel restaurant, which honestly was one of the best dining experiences we had in Zermatt. The food and atmosphere were outstanding.

The hotel offers pick-up and drop-off service from the train station, which was very convenient and made arrival and departure seamless. The location is truly exceptional, with a beautiful trail right behind the property and breathtaking views of the Matterhorn.

Highly recommend this hotel for an unforgettable stay in Zermatt.

Leisure Partner

10/10

Exceptional

13 Dec 2025

Gustavo

Everything was amazing!

10/10

Exceptional

09 Oct 2025

Deana

We stayed one night and wished we could have stayed longer! Excellent service and hotel!!!

Leisure Partner

10/10

Exceptional

28 Sep 2025

Mark john

Perfect

Leisure Self

10/10

Exceptional

20 Sep 2025

Emilia

Hotel Matthiol was our favorite stay in Switzerland! The hotel is tucked just outside the main part of Zermatt, which made it feel peaceful and private, but it was still an easy walk into town, and the complimentary shuttle was a nice bonus. We stayed in a spa room with a sauna, steam shower, and a big soaking tub right by the window overlooking the mountains. The self-guided spa was perfect for relaxing, and the massage we booked was absolutely worth it. On top of all that, the restaurant served some of the best food we had during our entire trip. We cannot wait to come back!

Leisure Partner

10/10

Exceptional

10 Sep 2025

claudia

We loved the hotel. Very posh,clean,inviting, and relaxing. Excellent services. Breakfast was perfect with everything fresh and delicious. We had a wonderful stay.

Family

10/10

Exceptional

07 Sep 2025

Bailey

The hotel it self was very beautiful. We had a spa room and really enjoyed having the sauna and steam shower in the room. The morning breakfast included had a good selection. They also include use of the wellness area which has a jacuzzi, foot soak, sauna, rain shower etc. This was very lovely. The only issue is that it is a bit of a walk from the downtown core. It is still close to some of the lifts. Overall enjoyed our visit but I think it is a tad over priced when compared to some of the other luxury hotels we’ve stayed at.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Marcia

Cozy hotel in Zermatt

Breakfast each morning was delicious. The staff were kind and helpful. The rooms were large with many amenities. The room lights were a little confusing and you had to be careful with the shower so as to not soak the whole bathroom. It’s a 25 minute walk to town but close to hiking trails. We did not take advantage of the spa, but it looked nice. The restaurant food was great. We attended a wedding at the hotel and the food was superb.

Friends_and_family Friends

10/10

Exceptional

10 Aug 2025

Stephanie

This was a great boutique hotel. It’s in the quieter area of Zermatt so you have to walk down to the main town area but that just adds to the charm! The views of the Matterhorn were amazing. The spa was lovely as well.

Leisure Family

10/10

Exceptional

05 Jul 2025

gretta

The staff were incredible! The service was truly above and beyond! Our room had a view of the Matterhorn, which was amazing, though I do wish we had been one floor higher for a bit more privacy. We loved having the sauna and steam shower right in our room, it made for a wonderfully relaxing stay. The location is a bit remote and made getting around a little challenging, but it ended up working out perfectly for us since it rained during our visit. We took full advantage of the spa and even got massages. The room service, restaurant, and included buffet breakfast were all exceptional!

Leisure Partner

10/10

Exceptional

18 Jun 2025

John

Staff were extremely kind and helpful. They go above and beyond to ensure you have what you need. Room was spotless and amazing. Would highly recommend staying here.

Leisure Self

10/10

Exceptional

13 Jun 2025

britton

Everything was amazing! beautiful room, great views, easy hotel shuttle to and from the train station, breakfast included, accessible to the highlights we wanted to see. If it is not cloudy, the photos on the hotel's website of the matterhorn are real!

The spa was a nice touch. We probably spent more time there than hiking in the mountains.

Onsite restaurant and bar are a little expensive... but so is everywhere else in Zermatt.

The hotel is off of the RED city bus line. Google Maps didn't show the line for good transportation information. Be forewarned.

Partner

10/10

Exceptional

12 Jun 2025

Jeffreu K

The whole staff from Debra, Jo, Lorraine, Danieli, and the owner himself were super kind. Made us feel like we were friends and not just guests. Cant recommend enough. Just good people.

Leisure Partner

10/10

Exceptional

12 Jun 2025

Tara

Stunning Boutique Hotel-
Deborah and the rest of the staff were warm, super helpful, and very attentive to every need. 20/10 - this is a jewel in Zermatt with stunning views of the Matterhorn. Our room was outfitted with a sauna, modern furnishings and a bath tub looking out to nature’s gifts! The restaurant and the in house dining was also delectable! Chefs kiss!!! I want to keep it a secret but also have to let you know its top tier! We wil definitely be back!

Business_and_leisure Partner

10/10

Exceptional

14 Apr 2025

Michael

Beautiful small hotel!!

Leisure

10/10

Exceptional

01 Mar 2025

Stephen

…

Leisure Self

10/10

Exceptional

22 Feb 2025

Jorge

This hotel is magnificent. The views are great. The decoration is very nice. All the staff is extremely friendly. I recommend this place very much. Zermat is beautiful and this property is wonderful.

Leisure Family

8/10

Excellent

10 Feb 2025

David

This property is the nicest I've ever stayed in, but is very far from the city center. It is also further from the ski lifts than advertised by quite a bit.

Leisure Partner

10/10

Exceptional

10 Feb 2025

Rosemary

A wonderful Getaway. Exceptional Staff.

It was a wonderful stay. The breakfast was outstanding. The staff were helpful, friendly and always with a smile. They made the stay that much more special and the reason for the 5 stars. The only issue was this noise in the pipes in the room. I assume when someone else flushed a toilet.

Partner

10/10

Exceptional

30 Dec 2024

Ingrid Claire

Inconvenient location

Leisure Family

10/10

Exceptional

22 Dec 2024

Melanie

Excellent service! The staff were all very accommodating and helpful. Nice breakfast. Clean, comfortable bedding.

Leisure Partner

10/10

Exceptional

20 Dec 2024

Anthony

Everything here was perfect, from the room to the service. Not one complaint. Thank you.

Leisure Partner

10/10

Exceptional

16 Dec 2024

Shifra

Great trip!

Leisure Partner

10/10

Exceptional

05 Oct 2024

Patrick

Great staff super kind and helpful, great dining, beautiful view of the Matterhorn, great room well appointed and clean. Wonderful time in Zermatt!

Leisure

10/10

Exceptional

30 Sep 2024

DJ

“

Leisure Family

10/10

Exceptional

28 Sep 2024

Katherine

I am not exaggerating when I say this is my favorite hotel I have stayed in in many trips to Europe. The owners were so kind. The hotel is beautiful and they have so many little touches that make it special. Absolutely loved it!

Leisure Family

10/10

Exceptional

22 Sep 2024

Verified traveler

Awesome

Really nice hotel facilities and staff. Nice and quiet area away from the busy main strip, but can still easily walk over. Thank you for the upgrade too!

Partner

10/10

Exceptional

12 Sep 2024

judith

A Jewel in Zermatt

Lovely charming boutique hotel slightly off the beaten path and out of the chaotic center of Zermatt. The staff was beyond lovely and accommodating. The restaurant on site a hidden jewel and food was beyond delicious. Even if you’re not staying here, give the restaurant a try.

Partner

10/10

Exceptional

26 Aug 2024

david

Beautiful hotel, and great staff. Will return if back in Zermatt.

Leisure Family

10/10

Exceptional

04 Aug 2024

Surinder

Great place

Leisure Partner

10/10

Exceptional

05 Jul 2024

James

This is a fantastic place to stay in Zermatt. The property is away from the main dining and shopping district which was important to us but e say enough to walk to town to eat or shop. The hotel is new, modern and very clean. The restaurant on site is very good which allows you to stay close for breakfast and dinner. The staff were very attentive and responsive. Highly recommend this for a trip to Zermatt.

Leisure Partner

10/10

Exceptional

02 Jul 2024

Todd

I had a relaxing stay at this hotel and would book here again in a heart beat :). Great customer service in a perfect location

Leisure Self

10/10

Exceptional

30 Jun 2024

John

It was a fantastic stay - we wanted a smaller hotel feel in the alpine area. Service was amazing!

Leisure Partner

10/10

Exceptional

18 Jun 2024

Natasha

Best Stay Ever

This was the most incredible hotel I’ve been to in a long time. The staff go above and beyond to make you feel relaxed, welcomed and luxurious. The property is clean, beautiful and safe. The rooms are breathtaking and the restaurant Filet et Files was a special treat. I will be booking again!

Friends_and_family Friends

10/10

Exceptional

13 Jun 2024

John

This property is exceptional! Modern and well appointed. Room was perfect with a Sauna. Steam-room, and large bath tub!! On-site restaurant for dinner and breakfast was outstanding.

Leisure Friends

10/10

Exceptional

13 Jun 2024

Brent

Service was outstanding. Property was amazing. The room included a luxury soaking tub with bath salts, dry sauna and steam shower. Slept with the windows open and woke to the lovely sound of birds chirping. Wonderful bar and outdoor patio area. The front desk kindly assisted in helping us find a hotel at our next destination. The hotel shuttle driver was super kind.

Leisure Friends

10/10

Exceptional

01 Jun 2024

Maren

Lovely staff, with exceptional room and views. Highly recommend. Hope to return!

Leisure Partner

10/10

Exceptional

15 May 2024

Paul

Gracious service and a beautiful property

Leisure Family

10/10

Exceptional

04 Apr 2024

Christopher

Comparable to any 5 star resort on this planet in terms of service and cleanliness. The staff was AMAZING. First free drinks, then a tour of the facility. This hotel should teach a master class on service and staff loyalty. Every employee is friendly and eager to serve. I can't recommend Hotel Matthiol enough. I wish they had locations in every city because I'd book them exclusively from here on.

Leisure Friends

10/10

Exceptional

25 Mar 2024

Ryan

Wonderful hotel. Staff was very friendly and attentive. The property was very cozy and modern. The breakfast was delicious with many options. The walk to skiing was not too far. In the snowier months you can ski directly to the property for your last run. There was not enough snow for this run but we still enjoyed our stay and would stay again for a ski trip.

Leisure Friends

10/10

Exceptional

23 Feb 2024

Patrick

Fantastic stay

10/10

Exceptional

17 Feb 2024

Jessica

Absolutely beautiful hotel!! The property is stunning, the staff are all insanely friendly and helpful, the food is amazing, and there are lots of amenities! Would definitely come back again!

Leisure Partner

10/10

Exceptional

22 Jan 2024

Maritza

The staff is super friendly and the hotel is AMAZING. Transportation service is a plus.
The view of the Matterhorn is gorgeous from the hotel.

Leisure Partner

10/10

Exceptional

06 Jan 2024

Richard

Hotel Matthiol is a terrific small hotel, very much deserving of its 4-star certification. The staff is very helpful and friendly, the rooms excellently appointed, and has exceptional views of the Matterhorn.

Leisure Partner

10/10

Exceptional

28 Dec 2023

Nelson

Wonderful experience

One might think a boutique hotel would offer small rooms, but not the Matthiol. Rooms and bathrooms are quite spacious and modern in addition to wonderful fitness and spa facilities.
The best still are the people who manage the hotel. So incredibly friendly and helpful. Note, it is only a few min walk to the ski lift.

Friends_and_family Family

10/10

Exceptional

23 Dec 2023

Jasmine

The area, the facilities and the staff were outstanding.

Leisure Partner

10/10

Exceptional

19 Dec 2023

Wendy

Delightful

Amazing stay with great staff and exceptional service

Partner

10/10

Exceptional

17 Dec 2023

lauren

this property was very beautiful with wonderful staff!

Leisure Partner

10/10

Exceptional

15 Dec 2023

Zidan

From start to finish. This hotel was a dream. Everything you see is what you get and a bit more. The staff were all so lovely and polite. They made an extra effort on my birthday which I did not even tell them about. Room service was great and always came back to a treat and tidy room. The breakfast was top tier, loads of variety and great quality. My room was beautiful with a picturesque mountain view. Very quiet and homely hotel. Running out of words to describe this place but overall was a dream. The only down side is distance from town centre, I had no problem walking 20-30 mins back and forth as I prefer walking and seeing the town on foot but if you’re unfit or unable to walk long distances it might not be suitable. Downhill on the way to town and uphill on the way back. Lastly the Spa is super. Outside jacuzzi Sauna, steam room, mud baths, face mask and relaxing area.

Will definitely be back at some point in the summer season!

Thankyou everyone at Matthiol

Zidan

Leisure Self

10/10

Exceptional

09 Dec 2023

Chenglin

The staff at the hotel were very friendly and helpful. The bar had beautiful Christmas decorations. We also loved the breakfast at the hotel, especially the Brazilian drink.

Leisure Partner

10/10

Exceptional

16 Oct 2023

Ileana

Loved this hotel! It has the perfect view of the Matterhorn. Extremely clean. They have the best wellness center. Easy to walk to the town. Hard to walk back to the hotel as it is up hill. But definitely a place to stay at. I hope to be back soon.

Partner

10/10

Exceptional

15 Sep 2023

Robert

The rooms were beautiful. With the in-room sauna and steam shower and the large bathtub with a view of the Matterhorn…..we were in love.

Leisure Friends

8/10

Excellent

20 Aug 2023

Sunny

Kudos to Jacqueline and Lucas, friendly and professional staff at Hotel Matthiol. Jacqueline answered all my queries very promptly via email and Lucas ensured I had the fastest check in to my room after a long day of commuting from Wengen to Zermatt. He made it so fast and yet productive with all information required ready.

However, the location of this hotel to town center is not for anyone who wishes to stay near town center. The shuttle bus frequency is about 30mins and you might not be able to get onto it when it arrives. The walk to town is not near too. It takes about 15-20mins One way but the way back from the Town to Hotel has challenging Slopes to tackle. It's not joke for people who are not able to walk much or far.

Having said that, my room and view is awesome!! Oh and they had Welcome Drinks too..... Cheers!

Leisure Partner

10/10

Exceptional

07 Aug 2023

Eduardo

Great

Leisure

10/10

Exceptional

04 Aug 2023

Paula

Fantastic property and staff. Will return. Highly recommend

Leisure Partner

10/10

Exceptional

29 Jun 2023

Elle

Peaceful & clean. Food was exceptional.

Leisure Partner

10/10

Exceptional

25 Jun 2023

Traci

Highly recommend

We really enjoy our stay. The staffs are friendly and made helpful recommendations. They reached out to us in advance to arrange transport and see if we needed help with restaurant reservations.
The room is gorgeous and I took benefit of the in room steam and sauna. We woke up to the gorgeous Matterhorn right outside of our window.

Partner

10/10

Exceptional

13 Jun 2023

Ashok

Probably the nicest hotel I've ever stayed at. Rooms and spa were incredible with stunning views of the matterhorn and surrounding mountains. hiking trails right by the hotel to visit other places as well. 10/10

Leisure Family

10/10

Exceptional

22 Dec 2022

Maria

It was just magical!

Leisure Partner

10/10

Exceptional

06 Oct 2022

CHIEN HUNG

Hotel Matthiol is a good place to stay with.
Walking distance approaching 20mins from the nearer station.
Of course, they are also providing friendly staff to pick up you from the nearer station.
weather is super good during my stay with Hotel Matthiol.
Hope i can have free time to visit Zermatt again in soon.

Leisure Family

10/10

Exceptional

27 Sep 2022

Andrew

The breakfast buffet was amazing had so many options and it was included in your room stay!
Everyone on the staff was so helpful, friendly, and welcoming. I can't wait to come back again!

Leisure Partner

10/10

Exceptional

19 Sep 2022

Shirin

Serenity and tasteful design

An absolutely wonderful stay! The boutique hotel is tastefully designed, located in a quiet spot (a bit far from the centre of Zermatt but perfect if you like serenity), a very nice and accommodating staff. Highly recommended!

Self

10/10

Exceptional

29 Aug 2022

Ben

Absolutely incredible- a business partner and I came here on a whim after work in Germany without much expectation.

This lodging, staff, hotel, and surrounding town was absolutely unreal. It was like stepping into a fairy tale waking up to see the sun on Matterhorn, but in a 5 star hotel with service to boot. HIGHLY recommend- I will be returning to this exact hotel in the future with my wife.

Leisure Friends

10/10

Exceptional

27 Aug 2022

Sara

Excellent hotel. Absolutely loved our stay. Would highly recommend for a getaway in Zermatt.

Leisure Partner

10/10

Exceptional

09 Jul 2022

Tianang

The hotel is very nice, clean and new. What makes the hotel standing up more is the first class hospitality the staff provided. They contacted me way before the travel giving information on shuttle pick up from the train station and restaurant reservations. When I arrived their spa a few minutes before the closing, they made exception to allow me stay 30 minutes longer. I accidentally left my favorite hat on the shuttle when I departed, Nuno shipped the hat to the US to my home. It really made me feel so welcomed and taken care of. Highly recommend Hotel Matthiol to anyone staying at Zermatt.

Leisure Self

10/10

Exceptional

26 Jun 2022

Brian

This was an exceptional hotel in every way. Looking forward to stay here again.

10/10

Exceptional

21 Mar 2022

Courtney

This hotel was amazing, and the staff was extremely friendly and helpful. The service was outstanding. I liked that the hotel was a little ways from the main area, but still close enough to walk. It was quiet, peaceful, and the amenities were superb.

Leisure Family

10/10

Exceptional

20 Mar 2022

Christine

We liked the location it was very quiet. The rooms were beautiful and had everything we could need. The spa was great. Bar area was used every night and was great as well. Dinner in the dining area was perfect, low lighting, very quiet and peaceful

What I would have liked was that the hotel provide transportation to the ski lifts. Also if we could have got shown around the spa. We found it on our own and had to figure out what each area was for.

Leisure Family

10/10

Exceptional

30 Jan 2022

Zohreh E

Quiet but little far from restaurants and shopping and it is not in and out skiing probably can find better hotels with better ski and shopping access

Leisure Family

8/10

Excellent

19 Jan 2022

Yanirys

We had a pleasant stay here at Matthiol. It is not walking distance to the town but its just a 5 to 10 minutes cab ride. Its very clean, and staff is very friendly and helpful.

8/10

Excellent

18 Aug 2020

Greg

We had a great time staying at Matthiol hotel. Breakfast are amazing and beds are really good. Staff could have been a bit more friendly and helpful.

Leisure Partner

10/10

Exceptional

10 Mar 2020

Erin

We loved the location. Not in the center of town. Close to the slopes. Quiet and beautiful views.

Leisure Partner

10/10

Exceptional

03 Mar 2020

YH

Beautiful area with mountain views and matterhorn. Staffs were friendly and room is amazing too.

Leisure Partner

10/10

Exceptional

27 Feb 2020

Jonathan

Lovely Hotel, breakfast is a little bit simple, location is 15 mins walk to the lifts and 25 mins to the village centre

Friends_and_family Family

10/10

Exceptional

19 Feb 2020

Verified traveler

I have stayed at a lot of places around the world and never before have I met a staff so accommodating to every need around the clock. The experience at this hotel is truly one a kind and a must if you plan to visit Zermatt

Leisure Family

10/10

Exceptional

16 Feb 2020

Susan

This hotel made our Swiss ski vacation a dream come true.

Every staff member we encountered was so incredibly welcoming and helpful. The service you will receive here cannot be beat. From updating us on the mountain conditions, to directing us around town and to the ski area, to making dinner reservations for us in town, to arranging transfers to the train station, and so much more —we felt so well taken care of.

If that wasn’t enough, the hotel amenities are so luxurious and comfortable. We spent time in the spa daily, and I had a massage that was fantastic. The rooms are comfortable and roomy, with nice fixtures and added perks (robe, slippers, turndown service at night); even the standard room left nothing to be desired.

And we just felt so well taken care of each day, starting with complimentary breakfast in the morning, to complimentary tea and cakes in the afternoon, to pre-dinner drinks or a night cap at the bar, and even a dinner spent in a fondue igloo— everything met or exceeded our expectations.

If I ever return to Zermatt, I will definitely be staying at hotel Matthiol again, without question!

Leisure Partner

10/10

Exceptional

15 Feb 2020

Melissa

Amazing place to stay! Hotel is very clean

Partner

10/10

Exceptional

08 Jan 2020

Jose

Amazing hotel

It exceded our expectations, hotel rooms are identically as they’re shown in pictures. I really love this hotel. Service was amazing, staff was always aware of us and our needs. Highly recommended. It’s a little far away from the train station but they offered shuttle service to pick you up and take you there at no cost.

Partner

10/10

Exceptional

08 Jan 2020

Verified traveler

I loved the ambience of the hotel and the friendly helpful staffs. I stayed for honeymoon and it was amazing. On the last day we saw beautiful Matterhorn behind the hotel which was stunning! The room was beautiful and I loved the big bath tub and the sauna! We loved the cheese fondue dinner at Igloo too. The service of thestaff who served us at the igloo was fantastic. The only thing if I could request is that if there’s different varieties in the breakfast I was more happy. But overall we were very satisfied and happy with the stay!

Leisure Partner

10/10

Exceptional

06 Jan 2020

Verified traveler

Superb staff. Great location for skiing to and from hotel . Lovely rooms

Leisure Family

10/10

Exceptional

12 Dec 2019

Verified traveler

Great, romantic hotel, wonderful staff and amenities. We highly recommend this hotel.