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Four Points by Sheraton Windsor Downtown

Windsor-ON · Canada

430 Ouellette AveView location

8.6/10Excellent1,004 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.8/108.8
Condition8.8/108.8
Neighborhood8.0/108.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points by Sheraton Windsor Downtown

Centrally located in Windsor, Four Points by Sheraton Windsor Downtown is within a 10-minute walk of Chrysler Theatre and Adventure Bay Family Water Park. This hotel is also conveniently close to Caesars Casino (0. 6 mi) and Ford Field (1. 8 mi).

Guests can enjoy the indoor pool and 24-hour fitness center, as well as complimentary Wi-Fi and a shared television area. The 147 guestrooms feature smart TVs, cable programming, and private bathrooms with shower/tub combinations, complimentary toiletries, and hair dryers.

A desk, coffee/tea maker, and phone with free local calls are also provided. Dine at the hotel's Fionn MacCool's restaurant or grab a snack at the on-site grocery/convenience store. The bar/lounge offers a relaxing space for a drink.

Additional amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. The hotel also has three meeting rooms available. Self-parking is available for a fee.

Read more about this hotelShow less

With a stay at Four Points by Sheraton Windsor Downtown, you'll be centrally located in Windsor, within a 10-minute walk of Chrysler Theatre and Caesars Casino. This hotel is 0.4 mi (0.7 km) from Adventure Bay Family Water Park and 1.8 mi (2.9 km) from Ford Field.

Stay in one of 147 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 19

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 14 Pet max weight (per pet) in lb is 30 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CAD 200.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    19
  • Optional fees
    • Self parking fee: CAD 17.50 per night
    • Pet fee: CAD 60.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    Filipino

    English

Nearby attractions

Detroit Windsor Tunnel 0.5 km / 0.3 mi
Chrysler Theatre 0.5 km / 0.3 mi
Caesars Casino 0.6 km / 0.3 mi
Windsor Riverfront 0.6 km / 0.4 mi
The Colosseum at Caesars Windsor 0.6 km / 0.4 mi
Adventure Bay Family Water Park 0.7 km / 0.4 mi
Art Windsor-Essex 0.8 km / 0.5 mi
Walkerville Brewery 2.8 km / 1.7 mi
Olde Walkerville Neighborhood 2.8 km / 1.7 mi
University of Windsor 2.8 km / 1.7 mi
Willistead Manor 2.8 km / 1.8 mi
Ambassador Bridge 3.4 km / 2.1 mi
GM Renaissance Center 1.8 km / 1.1 mi
Saint Andrews Hall 2.2 km / 1.4 mi
Guardian Building 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Fireplace
  • Lift access
  • Newspapers
  • Luggage room
  • Clothes dryer
Show 9 more facilities & services
  • Bar
  • Restaurant
  • Meeting room: 3
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • TV lounge
  • Non-smoking establishment
  • Minimum check-in age: 19
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV-1

    Photos are not available for this room type.

    Four Points by Sheraton Windsor Downtown

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM CITY VIEWDOUBLE • GUEST ROOM CITY VIEWDBL.CV-GR

    Photos are not available for this room type.

    Four Points by Sheraton Windsor Downtown

    DOUBLE GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Four Points by Sheraton Windsor Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEW • 1 Bedroom • 18 m²DBL.CV
    DOUBLE CITY VIEWPhoto unavailable4 photos

    Four Points by Sheraton Windsor Downtown

    DOUBLE CITY VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEW QUEEN BEDQUADRUPLE • CITY VIEW QUEEN BEDQUA.CV-QN

    Photos are not available for this room type.

    Four Points by Sheraton Windsor Downtown

    QUADRUPLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Four Points by Sheraton Windsor Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Four Points by Sheraton Windsor Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEW KING BEDRoom • CITY VIEW KING BEDROO.CV-KG

    Photos are not available for this room type.

    Four Points by Sheraton Windsor Downtown

    Room CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Four Points by Sheraton Windsor Downtown

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEW TWO QUEEN BEDSQUADRUPLE • CITY VIEW TWO QUEEN BEDS • 18 m²QUA.2Q-CV
    QUADRUPLE CITY VIEW TWO QUEEN BEDSPhoto unavailable8 photos

    Four Points by Sheraton Windsor Downtown

    QUADRUPLE CITY VIEW TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-CV

    Room amenities

    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Cable TV
    • Housekeeping
    • Wi-fi
    • Pillow menu
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BED • 18 m²DBL.CV-QN
    DOUBLE CITY VIEW QUEEN BEDPhoto unavailable15 photos

    Four Points by Sheraton Windsor Downtown

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Desk
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Housekeeping
    • Wi-fi
    • Pillow menu
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Four Points by Sheraton Windsor Downtown

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Four Points by Sheraton Windsor Downtown

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points by Sheraton Windsor Downtown

8.6
Excellent
1,004 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.8 /10
Neighborhood
8.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Steven
Great location !
10/10
Exceptional
02 Aug 2026
Sharon
Room was clean, impressed that it was upgraded
10/10
Exceptional
02 Aug 2026
naiad
We had a great experience! The place was clean, well organized, and the staff were friendly and helpful. Everything went smoothly, and we really enjoyed our visit. I would definitely recommend it to others and would be happy to come back again.
4/10
Poor
26 Jul 2026
Erica
We did not know that getting a hotel room downtown would mean we would be woken up by drunk people yelling in the streets after the bars closed for the night. There should be a disclaimer!
10/10
Exceptional
25 Jul 2026
Danny
Amazing
10/10
Exceptional
20 Jul 2026
Nelson
This was the second hotel we arrived to let me tell you this has to be one of the nicest hotels in downtown Windsor, the staff greeted us very friendly and welcoming, and it’s a very convenient location. The room is extremely clean and full of amenities and we had a great view of the downtown and Detroit and also we had a good time at the pool as well overall a great hotel and a great experienc and don’t let me forget to mention the awesome staff at the breakfast and the food itself
Partner
8/10
Excellent
18 Jul 2026
Ron
Didn’t find anything to complain about
10/10
Exceptional
17 Jul 2026
KATHRYN
Great staff, nice hotel!

Will stay there again if I go back.
Self
8/10
Excellent
16 Jul 2026
Kathryn
I
10/10
Exceptional
15 Jul 2026
Nicole
Location is good close to waterfront for a walk and close to restaurants as well.
Very clean, staff was very polite and friendly.
Partner
10/10
Exceptional
13 Jul 2026
Anthony
Great location. Large room with plenty of space, a comfortable bed, a nice bathroom, and a sizeable TV. Complimentary Eska water was much appreciated.
Self
2/10
Poor
06 Jul 2026
Lisa
Booked a room with two queen beds. When I arrived, was told they only had a room with a single bed. My option was take it or cancel. No discount. No apologies. Nothing. I’ve been traveling for 40 years and I have never had a hotel treat me like that.
Family
8/10
Excellent
06 Jul 2026
Lindsay
Hotel is very clean, and I’m a clean freak, so this made me very happy. Great location - close to the river, Caesars Casino (came for a show) and restaurants. The only issue (as others have mentioned) is the noise. We had a baseball team staying on our floor and the floor below us and the sound carries. If you’re wanting a calmer, more relaxing stay, I would recommend against the 3rd floor (pool floor). Our room was on the 4th floor above the pool which wasn’t ideal, but thankfully the noise subsided once the pool closed at 10pm. Breakfast was good, but I would recommend going early as they run out of items. Overall, happy with our stay and would stay again if we end up in the Windsor area.
Partner
8/10
Excellent
06 Jul 2026
Linda
No plug in bathroom and coffee maker plug did not work but clean and, comfortable . Very spacious
Family_with_children
8/10
Excellent
06 Jul 2026
H. Sam
Great floor. Housekeeping staff was awesome! Room had small brown ants; I get it...it's the season. Housekeeping staff was very helpful in addressing however the property needs to address the issue.
Family_with_children
8/10
Excellent
06 Jul 2026
John
The property was ok for a short stay, was not there long enough for proper review. Parking would be tricky for a larger vehicle, like a big pick up truck
Partner
10/10
Exceptional
04 Jul 2026
Todd
Didn’t like that breakfast cost you extra didn’t like that you had to pay for parking when you’re already paying to stay at your hotel besides that everything else was good
Partner
10/10
Exceptional
29 Jun 2026
Denise
Everything was great. Easy checking, great location, nice rooms, excellent breakfast and easy check out. Will be staying here again next year for the Freedom festival fireworks.
Friends_and_family Family
6/10
Pleasant
28 Jun 2026
Julie
We liked that the hotel was close to the casino and restaurants. Underground parking was convenient with the walk ability. It was nice there is a Starbucks right off the lobby.
Partner
10/10
Exceptional
27 Jun 2026
William
Beautiful room, great location 👌
Family
10/10
Exceptional
25 Jun 2026
Obinna
Clean
Self
10/10
Exceptional
23 Jun 2026
Nancy
The room was clean and staff were great. In a good area right downtown.
Friends
2/10
Poor
23 Jun 2026
Karen
Beware. Likely won’t sleep well at this hotel. The A/C unit was very loud and got even louder at times. Sounded like I was at an airport. Barely slept all night.

Parking is tricky.

Not enough coffee provided.
10/10
Exceptional
18 Jun 2026
Olivier
clean room
Business
10/10
Exceptional
11 Jun 2026
Barry
All the services were excellent.
Partner
10/10
Exceptional
09 Jun 2026
Paul
Convenient, close to the border, clean, nice restaurants nearby, helpful staff. Nothing to complain about.
Self
10/10
Exceptional
09 Jun 2026
Shauna
Clean hotel, convenient location and friendly staff
Partner
10/10
Exceptional
06 Jun 2026
Mikhael
Great rooms
Self
10/10
Exceptional
06 Jun 2026
Rachel
Everything was great except for the lack of parking.
Friends_and_family Family
10/10
Exceptional
30 May 2026
Paul
Nice room, good city view. The staff were very helpful and made sure I was fully satisfied. I’ll stay here again!
Self
10/10
Exceptional
25 May 2026
horacio
I stayed 4 nights for the masters swimming nationals. The location is near to everything, the room was spacious and clean, and the gym well furnished ( I did my dryland activation routines before my races).We will stay in this hotel for the next nationals in two years.
Partner
10/10
Exceptional
24 May 2026
Thien Vy
Really worth
4/10
Poor
19 May 2026
Jen
My room overlooked the street and it was very loud throughout the night. Be prepared to not sleep well.
Self
8/10
Excellent
18 May 2026
Anastasia
Very limited parking. Staff does not always provide accurate information.
Partner
10/10
Exceptional
16 May 2026
Anthony
There were a few ants in the room but other than that it was very clean and super polite staff
Friends_and_family Friends
10/10
Exceptional
13 May 2026
Dwayne
Great location and great staff ..
Only negative was the extra for parking - just include it…
10/10
Exceptional
11 May 2026
Carl
The breakfast was only available at a restaurant connected next to the hotel. It was fine.
8/10
Excellent
04 May 2026
Malinda
We had a very nice stay, no frills but perfectly adequate. The included breakfast was great. Our only concern was the noise from the street and other guests in the hallway. Would stay again and recommend to others.
Partner
10/10
Exceptional
04 May 2026
DEBRA
This is a great place to stay if you're seeing a show at The Colosseum at Caesars Palace, which is just a short walk away. The staff was kind and the room was clean & comfortable. Thank you for the hospitality.
Self
10/10
Exceptional
28 Apr 2026
Natasha
Great stay, clean and comfortable room. Right in front of the border crossing to Detroit. Easy check-in, variety of food and stores within walking distance, plus enjoyed the in-house gym.
Self
10/10
Exceptional
27 Apr 2026
Kim
Super clean and very comfortable. Included breakfast buffet was delicious. Would definitely stay again.
Family
10/10
Exceptional
26 Apr 2026
Mary
good experience and easy parking
Partner
10/10
Exceptional
25 Apr 2026
Jonnie
Staff at the front desk was super helpful.
Friends
4/10
Poor
24 Apr 2026
lamar
Nice room ruff parking on the roof bad design staff is helpful
Partner
10/10
Exceptional
22 Apr 2026
Zedingle
I did not need parking
10/10
Exceptional
21 Apr 2026
Dominic
Dint
10/10
Exceptional
20 Apr 2026
Ryan
Clean room, all good.
Pet
8/10
Excellent
20 Apr 2026
Arnold
Parking safe and easy. Did not try breakfast
Lobby smelled highly of perfumed overpowering senses.
Much street noise traffic.
6/10
Pleasant
17 Apr 2026
Nathaniel
Cold shower and room, it’s was an ok hotel
Self
2/10
Poor
16 Apr 2026
SAMREEN
If you are visiting Windsor for the sole purpose of Casino then I don't recommend staying here (in fact for any reason). It gets horrible over the weekend since the room I got was street facing and the windows had no noise cancellation. I could hear every car that passed by. Could not sleep at all.
Next time I would rather sleep in a quiet neighbourhood rather than spending this much money.

Shower didn't have warm water. There was no mirror in the room except for bathroom.

The parking was horrible. Basement one was too tight and the passage to go into the hotel was like passing through some shady area.

The so called 'full breakfast' had muffins, croissants, awful french toast etc. Perhaps, they should get training from European or ME hotels to learn what full breakfast is.
Family_with_children
10/10
Exceptional
16 Apr 2026
Jody
Hreat buffet amd workout area i loved amd bery clean
Self
10/10
Exceptional
15 Apr 2026
Chase
Clean
8/10
Excellent
13 Apr 2026
Frank
Breakfast for most part was good, waited briefly for fresh pancakes but otherwise good.
Parked on 2 nd floor above ground and felt very safe coming and going
10/10
Exceptional
13 Apr 2026
Sandrea
Clean and quiet, would have liked more breakfast buffet options.
Partner
8/10
Excellent
12 Apr 2026
Karen
Parking great, but review said 5 minute walk to casino which was false- 15 minute walk
Partner
8/10
Excellent
12 Apr 2026
Kathy
Parking was limited and difficult with a big truck. View of the border crossing. lol
Partner
4/10
Poor
11 Apr 2026
Gustavo
The place doesn’t match with the pictures that I see before. Also the environment at night is too noise. We couldn’t sleep well. The price is high about what you get.
Friends_and_family Family
10/10
Exceptional
09 Apr 2026
Svetlana
Sparkling clean! Location is great)
Friends
10/10
Exceptional
03 Apr 2026
Luc
parking was easy clean room staff was courteous gave 1 pm checkout!
Partner
8/10
Excellent
31 Mar 2026
Gerald
Room was very comfortable and clean and the breakfast voucher was money well spent
Great breakfast for about a third of the usual price
6/10
Pleasant
29 Mar 2026
Emmerson
Parking wasn’t the greatest. Shower didn’t drain, few broken things in the room
Partner
10/10
Exceptional
29 Mar 2026
Kevin
Nice and close to the casino!
Self
10/10
Exceptional
27 Mar 2026
Roseda
Parking was hard to find.
Family_with_children
10/10
Exceptional
26 Mar 2026
David
Love this hotel, EXTREAMLY clean room, staff does all they can to make sure you enjoy your stay, parking lot was under construction but manageable as long as you can judge the width of your car. I can't say enough good things about Four Points Windsor. Did not eat at the onsite restaurant.
Pet
10/10
Exceptional
25 Mar 2026
Mohamed
Love it
8/10
Excellent
23 Mar 2026
Sarah
Clean room, friendly staff, nice pool and good restaurant with large portions!
6/10
Pleasant
19 Mar 2026
scott
Staff was great! Parking was a nightmare and they charge $20 per night. Tv and desk did not work but maintenance fixed it immediately. Room was dark as their needs more lighting. Got all the lighting in the morning as their were no blackout curtains.
Self
8/10
Excellent
18 Mar 2026
Jennifer
The hotel was clean and the room was spacious. There was a mix up in my booking and the front desk was not aware I had paid for breakfast. They were rude, but did give us a breakfast voucher in the end.
Partner
10/10
Exceptional
17 Mar 2026
Sarah
the pool was great and not busy, room was clean and comfortable
Friends_and_family Family
10/10
Exceptional
17 Mar 2026
Hailey
Great hotel!
10/10
Exceptional
16 Mar 2026
Trevor
Good staff. Nice room.
Friends_and_family Friends
10/10
Exceptional
16 Mar 2026
Peter
Very clean room,
Partner
10/10
Exceptional
13 Mar 2026
Raquel
NA
Friends
8/10
Excellent
11 Mar 2026
Diane
Great breakfast
Partner
10/10
Exceptional
08 Mar 2026
Lisa
Rooms were clean and beds were very comfortable.
Staff were very helpful.
Business
10/10
Exceptional
06 Mar 2026
Craig
Super friendly staff from the front desk to housekeeping. The space is clean and access to the parking was good. I could see my car from my room lol. I would definitely recommend this hotel.
Family_with_children
10/10
Exceptional
06 Mar 2026
Mohamed
Great hotel
10/10
Exceptional
03 Mar 2026
Jarred
Staff was great! Parking was easy! Stay was nice and quiet. So much so do there, you’re right downtown.
10/10
Exceptional
03 Mar 2026
Vincent
Great location and very clean. The staff were amazing.
Partner
8/10
Excellent
02 Mar 2026
Greg
Room was clean, staff was great, drinks at the bar are over-priced, and the breakfast was lacking. Overall, we had a good experience and would come back.
Partner
8/10
Excellent
02 Mar 2026
Evan
Hotel clean, staff nice, heads up breakfast not free.
10/10
Exceptional
28 Feb 2026
Ashutosh
Amazing
10/10
Exceptional
23 Feb 2026
Kathleen
Awesome staff. Very nice room. Will stay again 10/10
Friends
10/10
Exceptional
16 Feb 2026
Israel
Staff was very courteous. Breakfast was good.
Leisure Self
8/10
Excellent
03 Feb 2026
SeungWon
Clean room
10/10
Exceptional
01 Feb 2026
Richard
Yes
Leisure Partner
10/10
Exceptional
01 Feb 2026
Jeffery
Clean comfortable room. Bed was great! Wife loved the extra thick pillows. Cable channels were limited. No free wifi? I guess we had to be a registered member of their club or something.....no bother, we used our cell data plans. Odd though. Shrugged it off as weird quirk. Not a big deal.
Partner
10/10
Exceptional
20 Jan 2026
Rebecca
Clean, spacious room. Quick check in and quiet hotel.
Business
6/10
Pleasant
10 Jan 2026
Kelly
The room was clean and comfortable; however, it was very noisy, and the restaurant was not open on Sunday.
Business Self
10/10
Exceptional
05 Jan 2026
Abigail
Clean room
8/10
Excellent
01 Jan 2026
Diana
Staff at front desk was friendly and very helpful
10/10
Exceptional
01 Jan 2026
colin
Easy check in, clean room
10/10
Exceptional
14 Dec 2025
Luca
Cleanliness
6/10
Pleasant
13 Dec 2025
Robert
Room was clean, had trouble sleeping, food at the pub was okay location is also okay, staff was friendly
8/10
Excellent
10 Dec 2025
Kaela
Very kind staff and a seamless check in / check out. Wish the in-hotel restaurant was open more regularly though!
Leisure Family
8/10
Excellent
10 Dec 2025
Shane
The staff was really nice..
Leisure Self
10/10
Exceptional
02 Dec 2025
Shane
The front desk staff is amazing…
Leisure Self
10/10
Exceptional
30 Nov 2025
Gayane
Clean room
Courteous staff
Partner
10/10
Exceptional
24 Nov 2025
Robert
Amazing stay thank you!!
8/10
Excellent
24 Nov 2025
Jody
Four Points Downtown Windsor is an \"OK\" hotel. Windsor is a gritty city, so keep that in mind.

The rooms are very nice, clean and updated. It's a noisy hotel, both street noise and also all the 19 year olds that come from the states to party and drink on the weekends. If possible, ask for a room that overlooks the border crossing rather than the street. It will be much quieter.

The gym is pretty good, lots of free weights which I love...only one bike though.

Parking is tight and limited, but we always found a spot.

The restaurant/bar was understaffed which is too bad. Our group, plus others, just waiting around to be served. The servers did their best, the manager seemed to be very unorganized and flustered.

The biggest positive I would say (if this is important) is proximity to the tunnel. It literally takes two minutes to get from the hotel to the crossing. That was perfect for us.
Leisure Friends

Location & surroundings

Four Points by Sheraton Windsor Downtown
430 Ouellette Ave, Windsor, Canada

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Four Points by Sheraton Windsor Downtown

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