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9.4/10Excellent1,151 Reviews
Cleanliness9.8/10 9.8
Service9.6/10 9.6
Comfort9.6/10 9.6
Condition9.8/10 9.8
Amenities9.4/10 9.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Shinola Hotel
Enjoy recreational amenities such as a 24-hour fitness center, complimentary wireless internet access, and concierge services. This hotel also offers wedding services, a lobby fireplace, and a banquet hall. Dine at one of the hotel's four restaurants or enjoy 24-hour room service.
Unwind with a drink at one of the two bars/lounges. Cooked-to-order breakfasts are available on weekends from 7:00 AM to 10:00 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. The hotel has three meeting rooms available for events.
Make yourself at home in one of the 129 individually decorated guest rooms, featuring minibars and Smart TVs. Complimentary wireless internet access keeps you connected, and digital programming is provided for your entertainment. Private bathrooms with shower/tub combinations offer designer toiletries and hair dryers.
Conveniences include laptop-compatible safes, desks, and phones with free local calls. The hotel is conveniently located near The Belt, Detroit Opera House, Campus Martius Park, and several other attractions.
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A stay at Shinola Hotel places you in the heart of Detroit, within a 10-minute walk of Ford Field and Comerica Park. This luxury hotel is 0.7 mi (1.1 km) from Little Caesars Arena and 0.4 mi (0.6 km) from Fox Theatre.
Make yourself at home in one of the 129 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 7 meeting rooms available for events.
Popular amenities
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
Professional property host/manager
Pets allowed
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 31.80 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
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Minimal age
21
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Optional fees
- Covered valet parking fee: USD 50 per night (in/out privileges)
- Pet fee: USD 132.50 per accommodation, per stay (maximum USD 132.50 per stay)
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Detroit Opera House
0.3 km / 0.2 mi
Campus Martius Park
0.3 km / 0.2 mi
Gem Theatre
0.4 km / 0.3 mi
Music Hall Center for the Performing Arts
0.4 km / 0.3 mi
Fillmore Detroit
0.5 km / 0.3 mi
Comerica Park
0.5 km / 0.3 mi
Fox Theatre
0.6 km / 0.4 mi
Guardian Building
0.6 km / 0.4 mi
Ford Field
0.7 km / 0.4 mi
Hollywood Casino at Greektown
0.7 km / 0.4 mi
Hart Plaza
0.9 km / 0.5 mi
Saint Andrews Hall
0.9 km / 0.5 mi
Huntington Place
1 km / 0.6 mi
Little Caesars Arena
1.1 km / 0.7 mi
GM Renaissance Center
1.1 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 129
- hotel
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Secure parking
- Laundry service
- Multilingual staff
- Bellboy service
- Fireplace
Show 14 more facilities & services
- Hotel safe
- Lift access
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Library
- Bar
- Restaurant: 4
- Banquet hall
- Meeting room: 3
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 21
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShinola Hotel
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShinola Hotel
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShinola Hotel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LOFTSUITE • LOFTSUI.LO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShinola Hotel
SUITE LOFT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Shinola Hotel
100
reviews shown
Laia
Had the best stay! Really translates the quality of Shinola
Jenna
We stayed one night and I appreciated the design of the hotel, with unique details. It was a little loud for my taste, apparently my neighbors had a problem at night and had to change rooms - they were not quiet about it. It was a random weekday so I can't imagine what it's like on a weekend.
The staff tried to be really nice but there was a lot of confusion. None of them seemed to know about a complimentary cocktail besides welcome champagne even though it's listed right on the amenity page of their website. We booked through Expedia and it says complimentary cook to order breakfast right on there, which is not true. As part of an extra $30 amenity fee, you get a \"continental\" breakfast with option to pay even more for cook to order. I was surprised by the $30 amenity fee at checkout and a woman who seemed like the manager said she'd have her marketing team ensure the Expedia listing was accurate. It's been 2 weeks and nothing has changed. Contacted Expedia and they seem just as confused. I'm an experienced traveler and it should not be this hard for guests to figure out what's included in their stay - frankly, I find it misleading. This soured my experience to the point where I wouldn't recommend anyone stay at Shinola. Hopefully by the time others read this review something has changed for the better.
The staff tried to be really nice but there was a lot of confusion. None of them seemed to know about a complimentary cocktail besides welcome champagne even though it's listed right on the amenity page of their website. We booked through Expedia and it says complimentary cook to order breakfast right on there, which is not true. As part of an extra $30 amenity fee, you get a \"continental\" breakfast with option to pay even more for cook to order. I was surprised by the $30 amenity fee at checkout and a woman who seemed like the manager said she'd have her marketing team ensure the Expedia listing was accurate. It's been 2 weeks and nothing has changed. Contacted Expedia and they seem just as confused. I'm an experienced traveler and it should not be this hard for guests to figure out what's included in their stay - frankly, I find it misleading. This soured my experience to the point where I wouldn't recommend anyone stay at Shinola. Hopefully by the time others read this review something has changed for the better.
Robert
Hotel was in the perfect location
Eric
Very clean and staff were helpful and friendly
Kristen
Beautiful! Amazing atmosphere! Most comfy bed I’ve ever slept in!
Christopher
LOVED IT!!
Angela
My stay was amazing, staff were friendly and helpful
Josiah
Modern hotel in the heart of downtown. Perfect if you’re going to a concert at Ford field
Jena
The hotel charged us 2x for our stay by mistake. Instead of voiding the erroneous charge we’re on a wild goose chase that will take 7 days to resolve.
Jimmy
Clean
Anthony
Amazing hotel and perfect location! 5 stars
Gary
In the heart of Detroit within walking distance to everything. Staff is amazing
Ralph
Sublime
Martin
Horrible front desk staff
Beautiful property & Great location
Beautiful property & Great location
Tierra
Lives the property overall. Did not really like the breakfast. The room was beautiful and staff amazing. Only complaint was a rude valet driver who kept questioning whether or not I was staying at the property when I was sitting in the lobby when I clearly was.
Kellie
Beautiful hotel! Super clean, great food nearby
bill
Need to stock crown royal in the bar. Everything else was excellent
Kevin
Loved all the staff at San Marello! Top notch people! Shinola the front desk employees need to stop talking to each other and pay more attention to the guests. When you just leave your luggage with the man at the counter to store for you and you literally come back 10 minutes later and he can't even remember who you are by your face, there's an issue! Especially for what you pay for a room and I've stayed there many times! I'm even a foundry member of The Shinola Store!
Mahmoud
Nice street view of the city
Merlinda
Loved everything about this hotel, however, I do wish there was some scent provided in the rooms or hallway. Room are beautiful and so is the location
Mike
Very sheak and swanky hotel. Was a great getaway from our normal lives to have a great night out downtown. Definitely recommend to couples looking for a nice place to stay.
Tiffany
Clean, great location, beautiful room.
Adam
This property was truly an experience! My partner and I stayed for an overnight local staycation and we were truly blown away by the attention to detail. The staff was more than helpful, they made us feel seen, outstanding!
Shannon
I was so EXCITED to stay here! I booked my stay early November for a stay in May! It was my first time in Detroit, I had paid $900/night for a room, only to get a call during my flight that my room was canceled due to an \"unexpected emergency\" it was extremely extremely disappointing!
Reginald E
Enjoyed our stay!
Tim
We stayed on Woodward side and the street noise was incredibly loud, like the windows were open but they were not.
Sophia
Greeted at front desk by wonderful staff and given drink tokens and a small flute of champagne which was lovely
Chief complaint was the appointment of the rooms - very low furniture which as a tall person was a challenge. Bed was not comfortable. No coffee table or desk to sit at with a computer or cup of coffee. No instructions for WIFI. Blue tooth speakers disconnected after an hour and required signing back in to keep playing. Shower handles were placed on opposite side from the heads they corresponded to in a wet bath area which meant a lot of getting wet in the wrong way. Asked for a slightly later check out (12:30 instead of 12:00)due to a brunch reservation and at 12:15 manager was knocking on our door waiting to usher us out. So, cool building, warm reception, back ache, quick shove out the door.
Chief complaint was the appointment of the rooms - very low furniture which as a tall person was a challenge. Bed was not comfortable. No coffee table or desk to sit at with a computer or cup of coffee. No instructions for WIFI. Blue tooth speakers disconnected after an hour and required signing back in to keep playing. Shower handles were placed on opposite side from the heads they corresponded to in a wet bath area which meant a lot of getting wet in the wrong way. Asked for a slightly later check out (12:30 instead of 12:00)due to a brunch reservation and at 12:15 manager was knocking on our door waiting to usher us out. So, cool building, warm reception, back ache, quick shove out the door.
Christine
The bed can be better for what is charge
Dan
There's so much to like about the place, starting right at check-in, which was brief. As we were ready to go upstairs we were offered a bottle of water, or a glass of champagne. Champagne, of course! Nice touch.
Walking into the room was a delight. There were seven big, clean windows with shades controlled by switches on the wall. So cool. The view up and down Woodward was big-city dramatic and glamorous, especially at night through all that clean glass.
The room was very large. There was a king-size bed with lots of room around it, a desk with a short divider that defined the seating area beyond that turned the large room into something of a suite. The long couch was complete with a soft afghan, and an upholstered chair facing a large flat panel TV which had external bookshelf-style speakers perched on the cabinet below. In front of the couch was a large upholstered ottoman for sitting or for stretching out your legs as you watched TV.
The toilet had its own little room, leaving the bath tub and shower a few steps away in their own tiled space. The shower had a ceiling-mounted disk that dispensed rain nicely, as well as a hand-held wand that sent its stream out with good pressure. There's no shower curtain, just plenty of room.
We enjoyed everything about our stay at the Shinola. It's by far the nicest and coolest place we've ever been to.
Walking into the room was a delight. There were seven big, clean windows with shades controlled by switches on the wall. So cool. The view up and down Woodward was big-city dramatic and glamorous, especially at night through all that clean glass.
The room was very large. There was a king-size bed with lots of room around it, a desk with a short divider that defined the seating area beyond that turned the large room into something of a suite. The long couch was complete with a soft afghan, and an upholstered chair facing a large flat panel TV which had external bookshelf-style speakers perched on the cabinet below. In front of the couch was a large upholstered ottoman for sitting or for stretching out your legs as you watched TV.
The toilet had its own little room, leaving the bath tub and shower a few steps away in their own tiled space. The shower had a ceiling-mounted disk that dispensed rain nicely, as well as a hand-held wand that sent its stream out with good pressure. There's no shower curtain, just plenty of room.
We enjoyed everything about our stay at the Shinola. It's by far the nicest and coolest place we've ever been to.
Jennifer
Such an amazing trip!
Bob
Best hotel so far
Geoff
Give Hassan a raise he is excellent
David
It was all absolutely amazing! First ever time staying and I was NOT disappointed
Jill
Wonderful.
Johanna
Very professional staff… beautiful property. Perfect location
Faith
Loved the design and style of the hotel. Location was prime, San Morello was elegant and had great options for breakfast and dinner. Also, the valet guys were awesome and made getting in and out a beeeze!
Thomas
Great place to stay. Very clean and excellent location in downtown Detroit. Would definitely stay there again.
Kevin
We had a beautiful suite on floor 7M!! AMAZING!! Only 2 rooms on this floor. Breakfast was delicious and go shopping at the Shinola store you won't be disappointed!!
Christina
Wonderful
Lewis
Only issue is credit card machine had an error and charged me multiple times
Diane
We were told our luggage would be in our room by 4:00 PM, but it wasn’t delivered until 5:20 PM, causing us to miss our dinner reservation. The room was also extremely loud from street noise, and we couldn’t sleep until well after 1:30 AM. There was also an unexpected destination amenity fee.
When we raised these issues, we were told nothing could be done because we booked through a third party. Very disappointed, especially given the cost of the stay and missing the reservation that was one of the main reasons for our trip.
We made a complaint to the Director of Front Office and were told there was nothing they could do because we booked through a third party. This experience has made it clear that booking through Expedia offers no protection or support. I will book directly with hotels going forward.
Very disappointed. We spent a lot of money and didn’t even make the reservation that was one of the main reasons for our trip.
When we raised these issues, we were told nothing could be done because we booked through a third party. Very disappointed, especially given the cost of the stay and missing the reservation that was one of the main reasons for our trip.
We made a complaint to the Director of Front Office and were told there was nothing they could do because we booked through a third party. This experience has made it clear that booking through Expedia offers no protection or support. I will book directly with hotels going forward.
Very disappointed. We spent a lot of money and didn’t even make the reservation that was one of the main reasons for our trip.
Bradley
Top-notch!
Nitsan
Apart from the fact it is a bit dark for my age in the common areas (e.g., corridor leading to elevator), the hotel is great.
Mohamed
Our stay at the Shinola Hotel was nothing short of exceptional. From the moment we arrived for Opening Day weekend, the atmosphere and attention to detail confirmed why this is the premier spot to stay in Detroit.
The room was everything you could want and more—impeccably designed, incredibly comfortable, and stocked with the high-quality touches that the Shinola brand is known for. It truly felt like a luxury home away from home.
Beyond the beautiful aesthetics, the staff was great across the board, but we want to give a very special mention to Gina DeBruyn. The level of service she provided to my wife and me was absolutely world-class. She went above and beyond to ensure our stay was seamless and memorable, treating us with a level of care and professionalism that is rare to find.
Between the top-tier service from Gina and the perfect accommodations, the Shinola Hotel exceeded all of our expectations. We can’t wait to come back!
The room was everything you could want and more—impeccably designed, incredibly comfortable, and stocked with the high-quality touches that the Shinola brand is known for. It truly felt like a luxury home away from home.
Beyond the beautiful aesthetics, the staff was great across the board, but we want to give a very special mention to Gina DeBruyn. The level of service she provided to my wife and me was absolutely world-class. She went above and beyond to ensure our stay was seamless and memorable, treating us with a level of care and professionalism that is rare to find.
Between the top-tier service from Gina and the perfect accommodations, the Shinola Hotel exceeded all of our expectations. We can’t wait to come back!
Melissa
Beautiful hotel, great location, delicious food and cocktails!
Isaac
Fantastic design and large rooms
Richard
room was dirty
Michael
Amazing place
Michael
This was our first experience staying at Shinola although we knew about the hotel's reputation as a premier property in Detroit. It was just a one-night stay, but we had an incredible experience. I had reached out in advance sharing it was a special occasion celebrating an anniversary and babymoon. I didn't expect much but I believe we were assigned a more spacious corner room and received a very sweet hand-written letter from the staff, along with a bottle of sparkling juice and some chocolates - all hand-delivered by the very friendly and charming Samuel. We also visited San Morello and the Evening Bar (mocktails), both were equally awesome experiences. The room was very well appointed, clean, and quiet. The overall ambiance of the hotel was very charming and we would absolutely stay here again. Highly recommended!
Michael
Loved the renovated retro look.
Satsantokh
Clean room, friendly staff
Alexander
Great hospitality. We had the Gallery Suite, it was very nice. The restaurant and lounge were great as always. Valet. Top tier.
Cory
Great
John
I had double booked my reservation, and cancelled the wrong date as soon as I learned of it. This hotel still charged me for both. They accepted over $400 and refused to cancel it because it was a \"no show.\" They present themselves as a luxury hotel, but their customer service was that of a much lower class facility. I would not recommend booking here under any circumstances. They provided no service at all, but they kept my payment.
Aaron
Great hotel, great staff, only issues we had were only one elevator working, which made things difficult coming and going, and we were unable to figure out how to regulate the shower water temperature. Other than that it was a great stay.
Jane
Great facilities, very well trained customer focused staff
PS.. please have wait team at complimentary breakfast say what is included and which menu items are not..
PS.. please have wait team at complimentary breakfast say what is included and which menu items are not..
Renaud
Amazing Room, Amazing Hotel Design, Great Service (High 5 to Hassan at Reception!!)! Hope to see you soon Shinola!
Mary
Beautiful, clean, amazing staff
Jay
Everything stood out. Absolute pleasure. Breakfast was included and was beyond perfect.
Emily
All the staff was warm and lovely. The gym was excellent and it’s a gorgeous hotel with lots of extra amenities. Centrally located for our needs. Water pressure was low and I wish they had a bathtub but it was an incredible experience and so was Detroit in general.
Jill
We had to call so many times for water, we love this hotel and brought our records. But they didn’t have a record player in the room as requested. After several calls and hours we got a broken one. It just was a poor experience. And for the money we are used to better.
Angela
Staff is amazing, amenities are top tier, and the vibes are immaculate.
mohammed
This was the worst experience. I booked from han 18-jan 20, house keeping did not show up the first day. The second day i had to call 3 times to get new towels. It took them 2 hours to give me towels. The garbage in the room was not removed and i was told that the bed lnly grts done one time. The TV did not work. I had to call to get servuce. Adter several attempts by the enginer, my tv did not work. For the amount of min3y you pay, this definitely not worth it. Valet was horrible, there was no where to park your car, i had to park in the middle of the street to get service. A cop stopped me as i was coming out and almost gave me a ticket. I had to explain that i was waiting for valet. The noise level in the area is horrible, not to mention it is a very unsfae area. Definitely not qorth th3 mon3y yiu pay
Sean
Amazing experience, beautiful rooms, hotel, and service
Randi
Every single thing about my stay was 10/10. The kindness from the team, they went above and beyond to give me a great weekend! The room was stunning, so comfortable and clean. Wonderful ammenities. I don’t have a single complaint except for that I couldn’t stay more days! Can’t wait to come back to Detroit and Shinola hotel!
Alessandra
Spacious room. Soft bed. Got to check in early which was amazing!
Olivia
Great location, attentive staff, cool atmosphere
Nicole
Room was spotless. Staff was charming. Design was INCREDIBLE
Patrick
Everything
Shannon
Staff was super welcoming to us and our people-loving pooch. Didn't hurt that they upgraded our room, maybe out of sympathy for our otherwise frustrating afternoon. The room was really great: nice view from huge windows, comfortable couch, great bath. Thanks Hannah and Rashid.
Shaun
Welcoming. Attentive.
Chad
Overall was good , the brunch was horrible and really slow and they didn’t have coffee which is pretty bad for such a high end establishment ,
Alexis
Beautiful hotel, nice and cost, decorated for the holidays.
Sawyer
The staff was wonderful!
Laura
We have always enjoyed breakfast at the hotel. This was a different experience.
It took some time to get water and coffee. The server informed us that they were out of orange juice and multiple dishes, as well as syrup.
We waited nearly an hour for our breakfast which was mediocre. Disappointing.
It took some time to get water and coffee. The server informed us that they were out of orange juice and multiple dishes, as well as syrup.
We waited nearly an hour for our breakfast which was mediocre. Disappointing.
Ron
We had a whole stay. The entire staff were exceptionally helpful. Planning our next visit.
Mandel
Hotel, room were modern, very clean. Staff was very friendly and courteous. My wife and I had a great stay!
Ash
fine but didn’t really see a commitment to excellence from the staff, in the quality of the room, at the restaurant
Sylvia
Staff is amazing. Housekeeping is off the charts.
Eric
Spotless room, great amenities like Shinola speakers, excellent views.
Nicalas
Amazing
Cassie
Absolutely beautiful hotel. The design is top notch. Very comfortable bed and great shower. Some small quirks for how nice of a hotel it is: (1) the breakfast was quite bad. Not just as in taste, but as in gelatinous frittata that seemed old and bacon that was undeniably old and reheated. We and all of the guests we could see around us left large portions of the meal on our plates. (2) valet was $50 for the night, but took 20 minutes to retrieve. (3) service was polite, but not overly great. When small things were off (long waits in the living room, etc), it didn't seem like the staff really acknowledged the inconvenience. All of these things at $200 a night would have been forgettable. At $340 a night, it seemed like they could do better.
Christine
Amenities first class, very friendly staff
Brooke
The
Amanda
Wonderful staff and well appointed rooms. Beautiful hotel.
Ayanna
all the above
Glenn
Terrific hotel
BRIAN
Great
Han
Everything stood out
Amazing experience
Amazing experience
Kurtis
Clean room and staff! The hotel has beautiful aesthetics and is incredibly clean.
Steve
The hotel was beautiful and the staff at the front desk, bell hop and valet service were on point. Went out of there way to make it a wonderful experience for my wife and I.
Sufi
It’s a great hotel. Great restaurant, bar, and rooms.
Linda
We loved the living room and our room itself.
Would a little more variety for the free breakfast.
Would a little more variety for the free breakfast.
Natalie
This was beautiful! Excellent service!
Michael
The Shinola has become exceedingly more expensive over the past two years. Seemingly, with price increases of 30% or higher across the board on all their quest rooms and suites. I say this with a degree of confidence having frequented the property over the past three years. The major issue with this is that the rooms are becoming more and more rundown and neglected. Examples of this are evident on my last visit. The area rugs are both stained and unraveling at the corners, couches were stained, ottoman / table cushion fabric worn and deformed, sink was cracked, deep soaking tub would not drain. In addition, the in-room dining was disgusting and inedible. The lobster rolls were metallic tasting, the French fries were served old, cold, and literally hard as a rocks, and the meatballs were dry. I paid $110.00 with tip for that terrible trio. NEVER AGAIN! The industry is far too competitive for the Shinola to justify any of this. I’ve stayed at the Royal Park, Daxton, Townsend over the past four months in comparable rooms at or slightly below the $649.00 spent at the Shinola. Suffice to say this past stay will be my last stay at the Shinola. Unfortunately. This property has lost the once special feeling one would have staying at a “boutique” hotel and quite frankly the disappointment leaves me incredibly underwhelmed.
Zana
Rooms are clean and so chic, perfect location close to so much. Staff is amazing, every single one. Tania was an amazing person to meet she made our stay so special!!
Gary
This was a great location and a wonderful property! Staff was great! Lobby and bar relaxing. Get on the street car or people mover and you can get anywhere. Walking around is safe and shopping is interesting.
Sean
Amazing staff Beautiful property
Alanna
Great artistic vibe. Big city feel with nostalgia.
We had a plumbing issue and staff appeared in 2 minutes! Excellent service. Also, I lost an envelope out of my purse and the front desk tracked me down to return it. Integrity!
We had a plumbing issue and staff appeared in 2 minutes! Excellent service. Also, I lost an envelope out of my purse and the front desk tracked me down to return it. Integrity!
Joe
Had our wedding here, was top notch
Location & surroundings
Shinola Hotel
1400 Woodward Ave, Detroit, United States
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Shinola Hotel
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