Name: Grand Mirage Resort Thalasso Spa
Address: Jl. Pratama 72-74 Tanjung Benoa, Nusa Dua, 80363, ID

Grand Mirage Resort Thalasso Spa

Bali · Indonesia

Jl. Pratama 72-74 Tanjung BenoaView location

100 reviews shown

8/10

Excellent

18 Jul 2026

Megan

Large varied breakfast, huge resort with plenty of activities. Large family rooms.

Family_with_children

8/10

Excellent

17 Jul 2026

Daniela

Beachside location, a number of restaurants and water activities onsite. Coffee was surprisingly drinkable.
While the buildings were massive it was a bit dated. Room were also alright with a weird smell.
Loved the pools and gym.
Great restaurants and laundry across the road.
Doctor onsite looked after my son at no cost.

Family_with_children

10/10

Exceptional

11 Jul 2026

Sang

Pools were great. Staff were excellent. Room was good and practical. Breakfast was good. We stayed in the family section, and wished there were more washer and dryers in the laundry.

Family_with_children

10/10

Exceptional

10 Jul 2026

Kasie

We had the most amazing stay at the Grand Mirage & Thalasso Bali and honestly didn’t want to leave!

From the moment we arrived, the staff made us feel so welcome. The service was exceptional throughout our entire stay—every team member was friendly, attentive, and always happy to help with a smile.

As a family travelling with children, we couldn’t have asked for a better resort. There were so many activities to keep the kids entertained, and the whole resort has such a relaxed, family-friendly atmosphere. It made our holiday so enjoyable and stress-free.

The facilities, food, and location were all fantastic, but what really made our stay special was the incredible hospitality. It’s clear that the staff genuinely care about making every guest’s experience memorable.

Thank you to everyone at Grand Mirage & Thalasso Bali for giving our family such wonderful memories. We can’t wait to come back and would highly recommend this resort to anyone looking for a fun, relaxing, and family-friendly holiday in Bali!

Family_with_children

10/10

Exceptional

07 Jul 2026

Stewart

Family Friendly

Family_with_children

8/10

Excellent

06 Jul 2026

Charlotte

This is a large resort with plenty of facilities for families. We stayed in a Family Garden View room on the family side of the resort. While the room itself was spacious, clean, and perfect for our family with teenagers, the “garden view” was disappointing. Instead of overlooking a landscaped garden, our view was dominated by large trees and piles of burning rubbish. Because of the outlook and limited natural light, we didn’t spend much time relaxing in the room.

The staff throughout the resort were lovely, friendly, and attentive, always greeting us with a smile and happy to help whenever we needed anything.

The resort has several lovely swimming pools, and we especially enjoyed being able to book water sports directly from the hotel’s beachfront. There are also some excellent restaurants and fantastic massage places just across the road, which were a real highlight of our stay.

The buffet breakfast offered a good variety of food, although there were quite a few flies around the main restaurant, which detracted from the experience.

Overall, the resort has plenty to offer, particularly for families, and the wonderful staff made our stay enjoyable. However, the room view and breakfast dining environment could be improved

Family_with_children

10/10

Exceptional

30 Jun 2026

Karen

3 time we’ve stayed here will be bk again next year
No complaints what so ever about this hotel can’t recommend it enough

Friends_and_family Friends

10/10

Exceptional

26 Jun 2026

Jennifer

All good

10/10

Exceptional

26 Jun 2026

Christopher

The resort was a bit more nicer than the family paradise, but overall was a great experience. Cocktails weren't the best, but service and cleanliness outstanding. Lazy river and Infinity pool was definitely a highlight as was the turtle release activity for the kids.

Family_with_children

10/10

Exceptional

08 Jun 2026

Marilyn

Travelling with small children, it meant we did not have to leave the hotel as all facilities, different pools, playroom etc were fantastic to keep everyone, adults included, happy. Great food, great staff, good choice of food options. Also, great restaurants within walking distance for a night out. Loved this resort.

Family_with_children

8/10

Excellent

07 Jun 2026

Richelle

Stayed with 2 kids - ages 2 and 5. We did not do the all inclusive option.

Kids facilities were good, although indoor play area was old and felt dirty and very dark and dingy and kids pool and waterpark werent as new as the photos made out but still did the job - the kids loved it. Lazy river was a standout for us.

Breakfast is fabulous with a great range of everything. Staff are attentive and the rooms in the main hotel were very very clean and newly decorated.

Hated that the family wing is a completely separate building/felt like a separate hotel. It feels like an old hotel that Grand Mirage have bought and tried to incorporate as part of their main one but it just doesn’t work! General maintenance of the amenities isn’t amazing and not like the photos made out- few loose tiles on main pool floor, dated tiling and decor in walkways.

Also location isn’t walking distance to Nusa Dua (with young kids) so does feel a bit secluded up where it is. There are plenty of restaurants, laundry, spas around on the street but had to take taxi to Bali Collection etc.

Overall, for us, it was good. I’m glad we didn’t do the inclusive option though as we personally wouldnt have liked to be at that hotel 24/7. I think for the price of this, it’s worth checking out some hotels closer towards Nusa Dua.

Family_with_children

10/10

Exceptional

05 Jun 2026

Sally-Anne

We have had a wonderful 8 days at Grand Mirage. Great room, quiet overlooking the gardens and fish pond. Cleaned daily and mini bar restocked. The staff are very welcoming and friendly always offering big smiles and nothing was too much trouble.
Loved the adults only infinity pool 💕 all inclusive was great all the food and drink you can eat, choice of restaurants and bars.
It did get busier towards the last couple of days and there were lots of families. It seems very family friendly. We would definitely return

Partner

10/10

Exceptional

29 May 2026

Andrew

Great for kids. Not much to do outside of the resort other than massage and restaurants.

Family_with_children

10/10

Exceptional

25 May 2026

Vaughan

Very family friendly, we loved our week at the Grand Mirage. Lazy River was a big hit with all ages (from the 3yo to the 77yo in our group) and the staff were always friendly and helpful. Highly recommended and already talking about coming back next year.

Family_with_children

8/10

Excellent

21 May 2026

Robert

Great place good for kids and family. Get on the old side

Family_with_children

10/10

Exceptional

17 May 2026

GASTON

Great facilities. Many pools we used the main pool only. Lots of room for kids & adults. Our room was on the same level with sliding door straight out to pool area. Very convenient.

10/10

Exceptional

13 May 2026

Haydn Christopher Gordon

Wonderful stay, lovely staff

Family

10/10

Exceptional

12 May 2026

Nancy

We had an overall amazing experience at this hotel! From check-in to check-out, everything was smooth, welcoming, and comfortable. A very special shout out to Diva and Kevin for going above and beyond to help us secure a disability access room and for being so accommodating throughout our stay. Their kindness, professionalism, and willingness to assist truly made a difference and made us feel well looked after. Thank you both for your outstanding service — we really appreciate it and would happily stay here again!

Family_with_children

10/10

Exceptional

10 May 2026

Eboni

Beautiful beach front resort with a plethora of activities for adults and kids. The breakfast selection is large with plenty to choose from, for even the pickiest of eaters. The view from our suite balcony overlooked the infinity pool and we could see straight out into the ocean. The staff was very friendly and accommodating even when our spa reservation was mixed up. We were able to book for the following day at a discounted rate. The spa experience is a 10/10 and I’d highly recommend doing the aqua medic pool it’ll change your life. Our attendant guided us from room to room to ensure our experience flowed smoothly and timely. The location has a verity of different restaurants on property, however, it’s in a nice spot close to other restaurants, beach clubs, and attractions. Will definitely be booking again !

Friends

10/10

Exceptional

07 May 2026

Jacqueline

Activities for kids were fantastic, food was great, pools were beautiful and most importantly the staff were sooooo amazing!

10/10

Exceptional

06 May 2026

Barry

Resort was wonderful however Expedia have not refunded our cancelled flights with Air Asia. No happy as Expedia booked them for us and will not refund our fares.

Partner

8/10

Excellent

05 May 2026

Kelley

Great place to stay!! Staff are amazing. Lots to do. Only downside was the paid show/dinners, not worth the money.

Friends

2/10

Poor

29 Apr 2026

Lee

The main building rooms just feel dirty. We had cockroaches get into our food in the room. We had a really bad room service chicken meal that we couldn’t eat.
We left after 2 nights of a 5 night stay. We had already moved rooms twice and they wanted us to move a 3rd time.
They get you to sign a form at check in that you aren’t entitled to a refund (if you booked a room with no refund)… this should have been a red flag. They then tried to get me to sign a form on departure stating I wouldn’t be entitled to a refund. We haven’t even asked for a refund we were just happy to get out of there.
In fairness- we stayed in the main building, I believe the kids side is newer.
A few good pool slides and a kids club are very available at a lot of hotels in the area so I would definitely skip this place if you are reading this.

10/10

Exceptional

27 Apr 2026

John

I was impressed most with the staff. I was always greeted in a friendly manner that was followed by a warm friendly smile. The Grand Cafe always had seating no matter what time of day. I was greeted using my first name and I looked forward to another dining experience. No matter where I was in the resort, the staff was always impeccable.

Self

4/10

Poor

24 Apr 2026

Aleksei

We had 3 rooms booked for 5 nights for 2 families with kids. 2 rooms where ready on time and 1 room was given to us 1.5h passed the 3pm check-in time. When we entered the rooms all rooms had a dampness smells to them when we mentioned it to stuff they couldn't do anything about it. One room had mushrooms growing in the bathroom which was unacceptable and also me and my family was etching throughout the all stay I believe we where bitten by something in the room. When we mentioned all this to the management absolutely nothing was done about, the only thing that was offered was the late checkout from 12noon to 3pm. We paid top dollar for those rooms and this hotel but our stay was very horrible, we will never stayed there again.

Family_with_children

10/10

Exceptional

20 Apr 2026

Nicola

We stayed in the main part of the resort, not family paradise and the rooms were lovely (recently renovated). The staff were all very accommodating and kind. I would stay there again!

8/10

Excellent

16 Apr 2026

Karen

Beautiful staff, great range of pools with lots of lounges, ability to order drinks poolside
Breakfast was ample.
Not walking distance to much so need to get taxi to go out or stay in resort except to say a couple of good restaurants across the road, along with 2 mini marts and a couple of beauty salins

Family_with_children

10/10

Exceptional

15 Apr 2026

Danielle

Buffet breakfast and the infinity pool were the highlights for our group. Loved our two bedroom suite - so much space. Everyone should try the morning yoga.

Friends

4/10

Poor

15 Apr 2026

Rebekah

Disappointing experience for a supposed 5-star hotel. The room had an unpleasant smell throughout our stay, which was hard to ignore. Staff were not particularly warm or welcoming. The food was very average—more like basic café fare similar to Coffee Club in Australia rather than quality hotel dining. Sukun restaurant up the road was a 5 star experience. Overall, not the luxury experience we were expecting.

Family_with_children

10/10

Exceptional

10 Apr 2026

Taha

Terrible food but good room view, good amenities, lazy river is the highlight of our trip. Beach has limited area and is quite rocky unlike other hotels on the strip; however, the cheap prices of beach activities was appreciated

Partner

10/10

Exceptional

06 Apr 2026

Parvin

Great stay with family (kids and grandparents). Kids' pools are awesome; breakfast buffet is amazing and hotel staff were super friendly and helpful.

Family_with_children

10/10

Exceptional

31 Mar 2026

Karen Patricia Anne

We have travelled extensively around the world & stayed in many 4* & 5* All inclusive hotels & found the hotel to be excellent for our 10 days, recommend all inclusive option value for money for food and drinks- including cocktails.

The staff were amazingly friendly and could not do enough for you. I would like to make a note of the following stand out staff for their helpfulness and kindness during our stay. Room:- Lynton who cleaned our room daily was amazing, very friendly and efficient at his job, always had a smile on his face.

RESTAURANT:- Arisante, could not do enough for you & went out of her way to get me ice to keep medication cool. Sudi, thanks for teaching us how to speak some Balinese/ Indonesian and being so helpful. Wira & Dwik were stand out trainees and always kept a watchful eye for guests requirements.

Both Senni's and Fenny in the spa were attentive at giving instruction's on how to use the Aqua medic Pool. Lindrantin thank you for the complimentary pool access on Nepi day, it was a pleasure to meet you and some of your family and friends.

FOOD- The meal choices are extensive every day both with the buffet options and also the A la carte & room service menu. Chefs to be accommodating cooking individual meals. The Indian is delicious and a must go to, Chinese (noisy restaurant with a lot of kids) would be nice to have more choice of drinks, food tasty.
The pools itself are beautiful but the paving requires work to it (uneven). Will be returning soon X

Family

10/10

Exceptional

30 Mar 2026

Jace

Staff were absolutely lovely, great breakfast

Self

6/10

Pleasant

30 Mar 2026

DAVID

Breakfast was excellent- the young ladies at the kids foam party were rude and had little understanding that 4 & 5 year olds sometimes need encouragement to join in - don’t come running over when a parent is trying to get them involved and demand the parent pay more money to join in - they need to use a bit of common sense and look at what the parent was trying to do !

Family_with_children

6/10

Pleasant

27 Mar 2026

Soliama

Breakfast was a let down staff were amazing I got bed bugs I want to lodge a complain

Friends_and_family Family

8/10

Excellent

23 Mar 2026

Silvia Rose

Clean room, restaurant food was delicious and enough variety for the whole family. Amenities were great and staff so helpful! Really enjoyed ourselves!

Family_with_children

10/10

Exceptional

22 Mar 2026

Kristine Diano

This place is so good for families. You can transfer from Grand Mirage to GM families.
Many pools to choose from. Many restaurants to choose however bit pricey.
Many little massage areas/food places across the road.
Accessible for baby sitter booking. Overall really had a good time.

Family_with_children

10/10

Exceptional

15 Mar 2026

Chanel

Amazing resort!! We stayed with 2 teens a 15 year old and a 5 year old and had the best time. Very sad to leave. Multiple pools which were breathtaking, pool in family side of resort had a big slide. Pools were never crowded and plenty of sun beds available. Family wing is a short 2 minute walk along a path on the beach from
Main building. Kids club was great, drop off pick up anytime free of charge. Buffet breakfast, lots of selections that changed daily. Staff were happy to cook specific food if required. We didn’t eat other meals at resort as we opted to try the surrounding restaurants which were all fantastic. Room was fine, beds were quite hard and shower not very good pressure however clean and spacious. Splash park in family wing needs an upgrade, tiles in and around very slippery also needs a new paint job! Lazy river was fantastic and a big hit! We will be back!

Family_with_children

10/10

Exceptional

12 Mar 2026

Leigh

Amazing place for families to stay, so many activities to do. The theme dinners were excellent and the overall experience was brilliant

Family_with_children

10/10

Exceptional

10 Mar 2026

John

A very nice resort with a friendly and helpful staff.

8/10

Excellent

03 Mar 2026

Robert

great place for couple and family

Family_with_children

10/10

Exceptional

03 Mar 2026

Diane Maria

Very clean excellent staff no beach view

Partner

10/10

Exceptional

02 Mar 2026

Shona

Absolutely lovely hotel, staff couldn’t do enough to help us. The lazy river was good fun use the life vest the donuts are slow.
The recent renovation are great and really updates the hotel.

Family

8/10

Excellent

25 Feb 2026

Maria

Staff were couteous, room was clean. Some of breakfast could have been better.

Partner

10/10

Exceptional

10 Feb 2026

JUAN

Clean room, nice staff, amenities great for kids

Leisure Family_with_children

10/10

Exceptional

09 Feb 2026

Osman

Staff were amazing and made our stay

Leisure Family

10/10

Exceptional

05 Feb 2026

Maria

great hotel and great price

10/10

Exceptional

01 Feb 2026

Perry

Yes

10/10

Exceptional

29 Jan 2026

Carly Jenna

Very clean, the staff would help with any and all requests. Stayed here for 10 nights and couldn’t fault the resort.

Leisure Family

4/10

Poor

23 Jan 2026

Bhavana

Small rooms, dirty premises and outdated breakfast.

Leisure Family_with_children

10/10

Exceptional

10 Jan 2026

Sunish

We enjoyed the range of kids’ activities, services, pools, food options, and the area around the hotel. We did not opt for the all-inclusive dining due to the cost. The buffet breakfast was super & included in the room rate, and it became repetitive after a few days.
Overall, my family had a very enjoyable stay and we would recommend the hotel.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2025

William Andrew

We had a wonderful two weeks staying at the Grand Mirage. All the staff provided an excellent standard of service. The room was of a very good standard.The grounds were very well maintained and the amenities were of a high standard. We would definitely stay at the Grand Mirage again.

Leisure Family

8/10

Excellent

23 Dec 2025

Paul

Clean room, freindly staff, excellent lazy river

Leisure

10/10

Exceptional

14 Dec 2025

Laura

The staff were incredible - they made the whole experience!! Kids club was

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Paul

Everything was perfect. The staff was kind and very helpful. The meals were top notch. The hotel was clean and inviting. Definitely recommend this hotel. Loved it.

10/10

Exceptional

21 Nov 2025

Chamila Lalinda Asanka

Everything was perfect except mosquitos. The rooms had lots of mosquito's . Repellent wasn't effective. My son had lots of mosquito bites. That was the only concern and they should do something about it. But everything else was awesome

8/10

Excellent

15 Nov 2025

Sandra

Adults pool

Leisure Friends

10/10

Exceptional

13 Nov 2025

Kevin

Great resort, great location by the beach, great staff, and great food! Me and my wife spend 2 nights here for our honeymoon. Would definitely recommend this resort for all travelers.

Leisure Partner

10/10

Exceptional

08 Nov 2025

John Keith Terry

Rooms were great, the best thing was all the staff, so friendly and helping.

Leisure Family_with_children

10/10

Exceptional

02 Nov 2025

Kristy

Friendly staff, clean & quiet rooms. Beautiful grounds and amenities.

Leisure Family_with_children

10/10

Exceptional

31 Oct 2025

Tammylee

Great spot. Good value.

Leisure

8/10

Excellent

31 Oct 2025

Alexis

We stayed at the Grand Mirage Resort and had a good overall experience, though there were definitely some mixed points.

Our room was spacious and comfortable, and the facilities across the resort are large and well-maintained. The lazy river was a highlight — such a fun and relaxing feature that really stood out.

However, the beach was a bit disappointing. The water was cloudy during our stay, so it wasn’t great for swimming.

The breakfast buffet had plenty of stations and variety, but the quality of the food wasn’t quite at a 5-star standard, and there weren’t many healthy options. We also noticed that staff didn’t seem fully trained in some areas — for example, there was a sandwich station, but staff didn’t actually know how to make them.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Reidwaan

Rooms are always spotless. The staff are very friendly and helpful. I love the layout of the room. I highly recommend this resort.

8/10

Excellent

29 Oct 2025

Sandra

Resort has everything you need.

Leisure Partner

8/10

Excellent

16 Oct 2025

Vicki

Close proximity to the beach with deck chairs and cabanas

10/10

Exceptional

13 Oct 2025

Michelle Marie

This is and was the most amazing place I rate this 10/10
Totally amazing

8/10

Excellent

10 Oct 2025

Tatiana

Grand Mirage Family Paradise was beautiful. Amazing for kids!!

Leisure Family

6/10

Pleasant

10 Oct 2025

Kelly

More a young family hotel. Would not recommend to couples. Hotel a bit tired. Food and beverage offerings very average at best.

Partner

4/10

Poor

08 Oct 2025

adriano Wayne

We were sold a luxury resort with all the photos of the grand mirage hotel basting gardens 6 pools and an amazing assortment of kids activities

At no point on Expedia or the hotel website does it mention that the kids paradise is a completely separate hotel 200m along the beach
It is tatty , concrete block and looks dated
Rooms with garden view - this was a brick wall with a few trees
The door to our balcony was sliding and didn’t quite meet in the middle and held with a flimsy latch that could be opened from the outside with ease
The noise due to this at night kept us awake
This was 2-3 star at best and if was advertised as such fine but all the adverts show the hotel 200m away which is the main resort
Yes you can use their facilities like the breakfast buffet as the food at the family paradise was basic , but totally false advertising
We were so disappointed as our taxi pulled up to a very small and dingy reception
Not the grand entrance you expect at Bali and paid for

Highly disappointed at the hotel but also at Expedia for not sharing this information

Leisure Family

8/10

Excellent

06 Oct 2025

Li Li

Great pool and bars. Plenty of reasonably priced services and activities in close vicinity

10/10

Exceptional

23 Sep 2025

Michael Andrew

Loved grand mirage with the family and would come back again

Leisure

10/10

Exceptional

22 Sep 2025

Marisol

Clean room and staff was excellent. Ocean view was fenomenal

Leisure Family_with_children

2/10

Poor

13 Sep 2025

Chelsea

Very disappointing and underwhelming separate to other side of main hotel, (yes we can walk there through the beach but doesn’t feel like you are apart of the whole hotel) small and dirty and very expensive to eat/drink if you don’t do all inclusive

Leisure Family_with_children

8/10

Excellent

12 Sep 2025

Michelle

We stayed here for 5 nights (myself, my husband, 6yo & 2yo. It was clean, the staff were nice. The rooms were nice (mermaid room), although a bit dated but clean. We used kids club every day. Great for little kids (2yo loved the soft play area) but not for 6yo as it was mainly tv or computer games for older kids. The staff were lovely. Breakfast was nice. We were in the family section and the downside of breakfast was that they had lots of sweets (wrapped sugary sweets) on offer - so that wasn't great at 7.30am! We realised after a few days that we could just go to the breakfast in the other end of the hotel (non family part). It was much better (no candy!) and there was lots more on offer.

We considered upgrading to all inclusive for the last few days but glad we didn't. The food in the hotel was pretty average, especially when we ordered for the kids and the nanny at the kids club. We got dinner in the hotel once and weren't tempted again. We went out every evening, got really nice food at different restaurants that were an easy walk and much cheaper.

There were some great activities for kids like the turtle release & animal show. We were disappointed to miss the mermaid swimming as they only have it on Fridays so we'd just left.

The water slides and pools were great. The last river is fantastic.

We would recommend but I think you might get more for your money somewhere else esp in regards to food and kids club.

Leisure Family_with_children

10/10

Exceptional

06 Sep 2025

Maringlen

Loved everything and all the time we spent there.
The staff were friendly and made every effort to accommodate our needs.
The kids loved it especially the slides.
Cannot wait to get back here

Leisure Family_with_children

10/10

Exceptional

02 Sep 2025

Larysa

Great resort

Leisure Family

10/10

Exceptional

31 Aug 2025

Timothy

Fantastic, great stay

Leisure Partner

6/10

Pleasant

24 Aug 2025

Leanne

We had high expectations but found the family paradise underwhelming.
The breakfast was lacking.
The resort was dirty.
The pool had so many tiles missing and popping off plus smelt mouldy.
The new lazy river was dark and we couldn’t see our feet and smelt.
Our room had a constant sewerage although they had multiple times to fix it.

The only good thing, the kids club was a winner.

Leisure Family_with_children

8/10

Excellent

23 Aug 2025

Christine

We enjoyed our stay here and our group was great. The buffet breakfast was ok. They could have had some different varieties and mixed things up a bit. We got sick of the same food.

10/10

Exceptional

20 Aug 2025

Roslyn

Good for families. Breakfast options were terrific. Only issue was not enough loungers around pool and on beach but staff were amazing

Leisure Family_with_children

6/10

Pleasant

14 Aug 2025

Kelly

Stayed in the Family Paradise side - nice area, clean and most staff friendly. However very underwhelming with super expensive food and drinks menus, kids activities extra cost on top of a hefty accommodation price and give its meant to be kid friendly, yet no plastic cups when asked for which resulted in my son breaking a glass at breakfast and slicing his hand open.

Leisure Family_with_children

8/10

Excellent

09 Aug 2025

Grant

Ok if you’ve got children with you.

Overall it was pretty good but let down by a few things. Not enough loungers around the adult pool area, didn’t like the flies all over the cocktail mixing area. Food was generally OK but sometimes things got behind at breakfast with missing items. Coffee not that great. Room service was a bit erratic. It’s nice to use loungers by the beach which also includes food & drinks service. Beach not really worth swimming in. Lots of things for children to do, in fact had we realised this place is aimed at families with kids might have gone somewhere else. Plenty of bars & restaurants close by if you want a change from hotel food. As a senior couple probably wouldn’t go there again but if you a hord of kids then probably worth it if you can h

Partner

6/10

Pleasant

06 Aug 2025

Maria

Access to transport and internet was good at this property. Service was average - often a question was left unanswered, rooms were not serviced till late in the day and only 1 towel per guest unless requested. The quality of meals was average on the whole although breakfast options were good. Amenities are ready for an upgrade. Whenever i book through expedia i feel I get a lesser quality room than those who book direct. We had a group of 60 staying for a reunion all of whom booked through various methods. A 3 star experience.

Leisure Family

10/10

Exceptional

04 Aug 2025

Darnell

Great property

8/10

Excellent

24 Jul 2025

Hamid

I'd say more of a 4 star hotel with a 5 star breakfast.
Although in Nusa Dua, but in the lower end of it, more like Kuta.
Try Google map and you'll see.

Leisure Family

10/10

Exceptional

23 Jul 2025

SHYAM KUAMR

Kids friendly

Leisure Family_with_children

10/10

Exceptional

18 Jul 2025

Darnell Maurice

Great property with pleasant staff. Everyone was welcoming and nice

Leisure Friends

10/10

Exceptional

17 Jul 2025

Melanie

Wonderful family stay, 2 bedroom suite is perfect for our family of 6. Kids loved the waterslide & a short walk to the adult pool. 2 for 1 cocktails at the swim up bar at happy hour also another great experience

Leisure Family

10/10

Exceptional

12 Jul 2025

Ben

Very friendly staff. Very clean and beautiful surrounds

Leisure Family_with_children

10/10

Exceptional

11 Jul 2025

Jacki

The kids had a ball. We loved this property. Rooms were comfy and so much to do. They were so accomodating to us as our flights was late at 11.30 so we stayed on site. The kids loved the lazy river, water slides and the free fairy floss! So much to do. We couldn’t even do it all! Highly recommend.

Leisure Family_with_children

10/10

Exceptional

07 Jul 2025

Denis

Excellent time, great facilities.
Breakfast can get a bit busy, but apart from that a perfect stay!!!!

10/10

Exceptional

06 Jul 2025

Janine

This was our 4th time staying here and the first in the family paradise and everything - start to finish was perfect!

Leisure Family_with_children

10/10

Exceptional

03 Jul 2025

Chelsea

From staff, beauty of the place, constant attention to detail. U cannot fault this place. I will be going again. A lot 😃 😊 😀 thank u grand mirage .... u definitely live up to your name.

10/10

Exceptional

01 Jul 2025

Crystal

Room was great

Leisure Friends

8/10

Excellent

24 Jun 2025

Catherine

We had a fantastic trip, especially for the kids. This place is perfect for young families looking to relax and enjoy lots of kid-friendly activities. The Kids Club is excellent. We didn’t use the daycare services, but many families did and seemed happy with them.The daily activities were a hit, especially the turtle release, which our kids absolutely loved. Kevin at the front desk was amazing. He was super helpful with recommendations and organising activities. The bridge access was really convenient; it only took us 20-30 minutes to get to Waterbom Park/Kuta and about 75 minutes to the Safari Park, which was also a great family day out. The family area is separate from the main building (about a 3-minute walk). It made accessing the lazy river a little inconvenient, but since we spent most of our time at the kids water slide area, it wasn’t really an issue. We also preferred having breakfast at the main building because it had more options and a nicer ambience. I wouldn’t recommend the all-inclusive package. The food and drink prices are pretty standard for Bali hotels, and unless you plan to drink a lot, you’re unlikely to get your money’s worth. The massage places across the road might look a bit rough from the outside, but they were fantastic. Only about $12 AUD for a great massage. We ate at Warung Amigos three nights in a row the food was delicious and super affordable. Just a heads up, if you’re staying in the main building soon, it was under construction 20/06/25.

10/10

Exceptional

21 Jun 2025

Jean

Enjoyed the stay and environment very much. We may consider getting the all inclusive pass for the next stay so that we can have access to the all the sea sports.

Friends_and_family Family

10/10

Exceptional

15 Jun 2025

Taylor

My family and I loved our stay at The Grand Mirage Resort and Thalasso! The Italian restaurant was fantastic and had a nice vibe sitting outside by the beach. We enjoyed the swim up bar and adults only infinity pool while our kids were at the kids club. The kids club has an amazing waterpark hidden in the back and our kids loved the water slides. (Note: My husband learned that the slides are too short and fast for parents).
The lazy river at the front of the resort was so much fun and all of us enjoyed ourselves in the single tubes. Highly recommend!
We had the family connecting rooms and they were both very clean, beautiful and modern. I’d suggest bringing your own shampoo and conditioner as they only have “conditioning shampoo”.
Also we enjoyed the breakfast there, tons of options but the fruit, omelettes and pancakes were a favourite for us.
Highly recommend staying at this resort with your family! It is now our favourite place in Nusa Dua.

Leisure Family_with_children

10/10

Exceptional

12 Jun 2025

Cameron

Our room was lovley, always clean and the little touches like the welcome snacks and notes from our cleaners made it that much better.

We also loved the lazy river, it added a different and fun experience for our whole family on top of the pools on offer.

We also loved the amazing breakfast buffet.

Leisure

10/10

Exceptional

09 Jun 2025

Henny

Excellent service

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

steven

Great facilities for the kids. Clean and well managed