Ion Bali Benoa

2/10

Poor

30 Jun 2026

Asraa

The customer service not working well, but the lady working at night, she’s lovely, but morning not good and smells, also the breakfast not nice,

8/10

Excellent

03 Mar 2026

Robert

cheap and you get what you pay for.

Self

10/10

Exceptional

24 Sep 2025

Josephine

The Ion Bali Benoa is an excellent place to stay if you like the quiet atmosphere, the whole facility is kept clean and tidy , the rooms are comfortable and well maintained, the staff are very obliging and friendly, easy walking distance to restaurants, the beach and some small shopping places, the costing is amazing, I would definitely recommend this place to anyone seeking a relaxed and quiet holiday.

Leisure Partner

8/10

Excellent

10 Mar 2025

bobby

All good fairly priced 😁

Leisure Partner

4/10

Poor

16 Feb 2025

ben

Ok stay,

Meh, decent value for money nothing special

Partner

2/10

Poor

16 Sep 2024

Ivan

Refund my money you dogs!

Business Self

10/10

Exceptional

02 Sep 2024

Gillian

Stayed for two weeks and couldn't fault it staff lovely and helpfull,rooms very comfy with everything you need. Cleanliness was second to none.would definitely stay again

Leisure Self

8/10

Excellent

21 Aug 2024

Gloria

The hotel is clean, has free hot/cold water distributors in the hallways, and the rooms are clean. There is also a clean, nice pool. The real issues are: bad wifi (the connection keeps cutting), and no sound isolation (so get ready to be woken up at 7 am by toddlers). That said, the value is good for the price.

Friends

8/10

Excellent

02 Aug 2024

Mark

Pool was very nice. Would be good to set up the poor bar again, might make people want to spend more time there?
Room was tidy, smallish. We didn’t like the toilet / shower set-up with the one door for both.
Mini fridge didn’t work at all - wouldn’t get cold. We didn’t complain so probably our fault.

Rooms cleaned daily which was good around 2pm for our room on 5th floor.
Rooftop bar is very limited to what it sells, but nice views.

Plenty of nice dining places around the hotel which aren’t a far walk.

We walked through the opposite hotel to get to the beach which was ok, not the cleanest beach in bali.

Leisure Partner

8/10

Excellent

01 Aug 2024

Bianca

Good hotel in convenient location

Nice little hotel in a very good area. The staff were friendly and helpful. The room’s aircon had a bit of a chemical smell which was unpleasant sometimes. Would stay again.

Self

8/10

Excellent

12 Jul 2024

Christie

No bottled water in room to brush your teeth and little to no toilet paper
Pool was great
Quiet area very nice place

Family_with_children

10/10

Exceptional

16 May 2024

Blair

Great staff very helpful, attentive and friendly would definitely come back to stay again

Leisure Self

10/10

Exceptional

28 May 2023

Matt

This was a lovely and relaxing place place to be. Staff were great. Good English, very helpful. Room was very clean, and housekeeping was excellent. Food was good. Overall I enjoyed my stay. Thank you

Leisure Self

8/10

Excellent

22 Feb 2020

Verified traveler

Good one.

Friends_and_family Friends

8/10

Excellent

17 Aug 2019

Verified traveler

The staff were super friendly and the bed very comfortable.

Leisure Self

6/10

Pleasant

24 Jun 2019

Verified traveler

A modern budget hotel. No frills. Rooms are very small and breakfast choice is very limited especially for western food

Business_and_leisure

8/10

Excellent

13 Jan 2019

Glen

Very comfortable stay and friendly, helpful staff

Had a wonderful, albeit short stay. The staff are incredibly friendly and helpful. (Thanks Ady and all the staff) The rooftop bar and restaurant is fantastic with excellent food and service for very reasonable prices. The room and bathroom were very clean and the room was also very quiet. The bed and pillows were comfortable. Sleep quality - excellent. WiFi is good. Laundry service available. Luggage storage available for late flights. Airport pick-up and drop off arranged for 150,000 rupiah. Will definitely stay again!

8/10

Excellent

08 Sep 2018

Alexander

Pool bar not in use, but nice accommodation

Very good value for the price - comfortable room and lovely and clean which was a little bit of luxury after our hostels, and with a very affordable price tag. We had booked the hotel specifically for the pool bar, which they mentioned as a facility when we booked in but we got the pool and it was totally shut (looked like it had been for some time). We were told that it was too quiet to open which was obviously a huge disappointment. They brought up a bucket of beers for us which was kind, and placed a member of staff there for the 8 guests that there were, but we couldn't have any of the cocktails, and it felt really flat given that was our attraction to the hotel!

Partner

8/10

Excellent

16 Aug 2018

Renee

Can not thank the staff enough for great service, made my trip what it was. Great location

Family

6/10

Pleasant

16 Aug 2018

Verified traveler

Nice hotel, ideal for short stay's.
Very friendly staff.

10/10

Exceptional

28 Jul 2018

Verified traveler

Fantastic staff, very clean room, comfortable plus

From the moment I stepped into the hotel service was excellent, very friendly staff, most obliging and helpful. Room was very clean, very comfortable.
Hotel was close to all ammenities - shops, restaurants, beach.
Excellent price.

10/10

Exceptional

12 Jul 2018

Verified traveler

Great hotel for a stop over

Friendly staff great pickup from airport great short stay hotel

8/10

Excellent

08 May 2018

Martin

Great Hotel with a Great Budget

Ion Benoa is a great hotel with a great budget. One of the best choice on the local area.
Hotel provides free shuttle to several beach and shopping area.

8/10

Excellent

01 May 2018

Hanson

Reasonable quality at reasonable price

The staff was very friendly, but the room was a bit smaller than I expected but clean. Location wise not bad, plenty of bars with similar menu (mostly western) along the street, plenty of convenient stores as well. Internet only worked at lobby, room air conditioning not always cold. They provide free shuttle to and fro beaches at no cost, including to Pendawa Beach which is about 20 minutes away, this could be a big saving if going by taxi instead. But the pool and rooftop bar a bit underwhelming, pool didn't look clean enough. Unlike advertised in some websites, no proof needed for room-sharing couples. Overall, good bargain for this price range.

10/10

Exceptional

29 Aug 2017

Matthew

Great value for money, really nice.

Definitely worth staying in the area if you want to explore Nusa Dua etc. So much cheaper than the hotels near the main beaches and the hotel offers free shuttles (just book in advance). The strip itself isn't all that, cheap shops but the restaurants are all the same! Literally same menu same price. Staff here really friendly and helpful, happy to extend our check out 6 hours so we could relax before our flight and then give us an airport transfer. Rooms really nice and modern. Pool was a bit cloud and looks like dirty water but nice enough, could do with more sun loungers. Massive value for money though.

Partner

8/10

Excellent

27 Aug 2017

Karen

Gorgeous staff members

All the staff are so lovely, friendly and helpful. They really made me feel welcome. The premises are a bit run down in places - the rooftop bar for example, but the friendly staff more than made up for it. Thank you!

8/10

Excellent

14 Aug 2017

Ashley M

Solo traveler

There are lots of great restaurants in the area. The staff are great although sometimes there is a language barrier (they did not understand when I asked for extra toilet paper to be sent to the room). The service they offer to shuttle to the beach is great. My favourite was Geiger beach. The hotel DEFINITELY needs to upgrade the towels in the rooms. They have a weird smell and stains on them. Just old towels. They do offer beach towels which are in great condition. I did not get breakfast at the hotel I just went out to try different cafes instead which was cheaper than this upgrade. I did order room service one night and food was quite tasty, although the room service department kept calling me after for no clear reason.

8/10

Excellent

15 Jul 2017

Em$

Clean and affordable hotel in good location

Hotel was very clean with high standard staff.
Overall experience was really good. Only breakfast range was small. Not everybody wants to eat noodles and rice for breakfast. Really recommend some fruits and fresh tomato/cucumber and some sandwich material like ham,cheese etc.

10/10

Exceptional

26 Jun 2017

Amy

Value for money with excellent staff.

Pros: very friendly and helpful staff (nothing is too much trouble). Room was a good size and facilities were good. Cheap!

Cons: Wi-Fi was a bit intermittent. Sheets could do with a bleach (greying white sheets, but clean and smelt nice!).

There's loads of restaurants and a couple of mini supermarkets around the hotel. Not that close to the beach, but there is a free shuttle. Close to Bali Collection (free shuttle).

10/10

Exceptional

12 May 2017

Martin

Great hotel with great shuttle service.

A great hotel with great shuttle service.
Perfect for Tourist

Family

8/10

Excellent

18 Oct 2016

Kelsey

Fantastic staff

The rooms have only what you need (which isn't bad - we didn't plan on spending much time in the rooms) and there are some paint spots around the room. What made this holiday fantastic was the staff. We would have mini pool tournaments and we even caught the attention of the hotel manager, Mr Melky. We met his family and he would even offer us lifts to places, the family became our friends for the duration of our stay! The hotel food and drink is lovely and well priced - similar to prices of bars and restaurants down the street, much unlike most hotels which seem to charge double for their food and drink.
The hotel itself is tucked away but a very short walk to the beach - where you can relax but there's also plenty of parasailing and all sorts of watersports at your fingertips. The hotel pool is lovely to swim in and looks very pretty with all of the over hanging greenery, however the swim up bar is not in use, though I'm sure in time and in high season this will change (we stayed in low season and the hotel is only a couple of years old!)
We had a fantastic time and will definitely be going back soon to see the staff again.

8/10

Excellent

15 Oct 2016

neil

Staff friendly hotel near beach

Room cleaned daily it's compact but comfortable large pool with swim up bar .pool table in lobby shuttle service good laundry service

4/10

Poor

02 Sep 2016

Joe

the bathroom toilet bad smelly.

8/10

Excellent

30 Aug 2016

marnie

Staff friendly .

Staff always helpful and the rooms although small were clean.

Partner

8/10

Excellent

25 Jul 2016

Verified traveler

Hotel was good and experience living in the hotel was very good. Break fast buffet really awful not worth paying for and few staff didn't know to communicate.

8/10

Excellent

19 Jul 2016

Verified traveler

Best hotel staff ever

The staff at the Ion Bali Benoa are there greatest asset. Most staff spoke English well and there always seemed to be someone around to assist. The free shuttle bus was an added bonus.

8/10

Excellent

02 Jun 2016

Janelle

Good cor the price

This hotel is a cheaper option in an area with lots of expensive resorts. It is quieter and slower than the kuta/legian area but there are not many cheap eating places around. There is a good walkway along the beach front and the hotel also offers a free shuttle to other very nice beaches. The rooms are western style and not that big but clean and everything worked. The best rooms are those that open onto the pool deck on the second floor. When we were there the hotel was very full so breakfast was vey busy. The staff were doing their best but it would have helped if management had provided another tea/coffee station to keep up with demand, also big open bowls of jam, butter and sugar are messy and not very hygenic. You can order eggs at the counter which we did not know until the second day.

Partner

8/10

Excellent

15 May 2016

Verified traveler

Dont choose if you want action and nice beaches

When we arrived to Tanjung Benoa area, we got very dissapointed, becouse area around was quite boring, nothing to do, few restsurants and minimarkets. Even no normal entrance to the beaches, need to find small road between construction to get to the shore. Beaches itself are very dirty in that area, lots of garbages. The only option is to take a free shuttle from the hotel and go to other places, like Nusa dua which is nice and other. Hotel had that service for free shutlle, but generaly for the price we paid its not worth

Partner

8/10

Excellent

08 May 2016

Verified traveler

Good hotel for watersports enthusiasm

The hotel is good and well kept but location wise for young couple is not so good as it was bit quiet at night and nothing much to do rather than spent the nights on restaurants in Tanjong Benoa.

10/10

Exceptional

20 Mar 2016

Bernadine

A Wonderful Stay at The Ion Bali Benoa

The staff of the hotel went out of there way to make our stay wonderful. They would ask us in the morning if we had plans for the day, they offered transportation locally at no charge and all day excursions for a nominal fee. One day l said l would like to learn how to cook Balinese and they setup a night on the upper terrace at sun set and the chef taught me how to cook 5 different dishes. It was a night to remember for my family to watch me cook and then get to eat what l cooked. Our thanks and deepest gratitude to Milky and his staff to nothing less than a 5 star experience for myself and my family.

8/10

Excellent

08 Feb 2016

steve

Hotel just ok

The double room was clean but had no balcony which made the room seem smaller.
Staff we're helpful. Breakfast buffet not great but staff cooked you what you wanted so was ok

10/10

Exceptional

08 Jan 2016

Sarah

The bed was actually comfortable, we didn't get sick from eating here, and the massages out on the street were the cheapest we saw anywhere in Bali

Partner

8/10

Excellent

06 Jan 2016

Justin

Clean, friendly and fair price

We only book for 3 nights, but then we extended our stay. The staff is friendly, the hotel is very clean and the food amazing. Many things to do around. Taxi driver from the hotel was extremely helpful (His name: Tambar).
We had an amazing time in Bali.

Partner

6/10

Pleasant

27 Dec 2015

Rod

Average budget priced quiet hotel

The staff was friendly and we enjoyed our stay. The hotel has a nice pool and we enjoyed the live music.

8/10

Excellent

24 Nov 2015

Ryan

Great Value

A little out of the way from Nusa Dua, although the free shuttle is very handy and is only a 10 min ride away. Very clean rooms and a nice pool with a small pool bar. Pool doesn't get much afternoon sun but wasn't an issue at all. There is also a roof top bar/restaurant which offers great views of the area and the ocean. Smaller rooms but very good value for the money in an area of high end high priced resorts. Breaks aft is a buffet with a great made to order omelette station as well.

6/10

Pleasant

08 Oct 2015

adele

Neat and tidy ok to rest between activities

Hotel is very quiet between descent eating areas and at a very good price .Neat tidy

10/10

Exceptional

28 Sep 2015

WIWIN

happy family

very good to relax.....

Family

10/10

Exceptional

20 Sep 2015

Joyce

Great budget hotel - Excellent Staff

If you are looking for a hotel in Nusa Dua and do not want to spend much, Ion Benoa is your choice. The excellent staff will do everything to help you, very friendly people. I was a great holiday. Near by a lot of nice restaurants.

10/10

Exceptional

19 Sep 2015

Verified traveler

Solid

Clean, cheap, and overall a great deal. Wifi was a bit slow

8/10

Excellent

12 Sep 2015

Verified traveler

Impressed!

Very nice hotel, I'd say more like 4 star than the official 3 awarded.
Staff very helpful and good size comfortable bedroom.

Partner

10/10

Exceptional

04 Sep 2015

Natalia

Loved it!

This was probably one of the best hotels I ever stayed at. There are so many great things: the nice rooms, the beautiful pool and the included breakfast. But if I had to say what made our stay so great, it would be the staff. From Gede and Sam, who left us awesome towel designs in our room, to everyone at the rooftop terrace, specially on our last night. Aan, Basma, Toni and Veni were so helpful and so much fun! They all made our stay absolutely wonderful and there is no doubt we will be coming back to Ion Bali Benoa to see them again!

Partner

8/10

Excellent

19 Jul 2015

Verified traveler

Nice hotel across the road from Beach

Nice looking hotel, very clean, comfortable beds, good silent air con, safe, fridge, small swimming pool and swim bar, desk, good shower,toiletries, flat screen tv some english channels, quiet. The roof top restaurant and bar serves breakfast and has themed dinners for example Mongolian barbecue, Indonesian food evening. It is nice to watch the sunset there.

10/10

Exceptional

10 Jul 2015

Gary

Awesome staff - made for a great stay

Well located hotel in Benoa - quiet as its off the main road a little. Wonderful friendly and helpful staff. There was a chinese tour group staying which made difficult for breakfast the first day - mowed down in the rush. The staff recognised this and all subsequent days - westerners had our own buffet breakfast atop the wonderful outdoor rooftop terrace. Nothing was too much trouble - good english skills also - totally recommend.

Partner

8/10

Excellent

01 Jul 2015

Han

Great price, Great pool

Excellent hotel with a delicious breakfast and affordable rooms. There's no fresh air but if you're fine with air conditioning you'll find this resort perfect. There's great service and all staff are very helpful! I would stay here again!

8/10

Excellent

09 May 2015

James

Good six night stay

Six night stay for couple on a budget. Nice, comfortable and cheap for Nusa Dua. Breakfast was included and was a good standard. Stayed in a standard double, modern with safe, fridge, aircon etc. Good shower and bed. Friendly staff Although our airport pickup wasn't there despite booking in advance. Enjoyable stay and would recommend

Partner

8/10

Excellent

11 Jan 2015

s

Good place for the price

Had some issues with the ac and bathroom, they promptly changed the room. Excellent service, very hospitable and nice pool.

10/10

Exceptional

04 Jan 2015

yy fong

Clean hotel

Is a very clean and comfortable hotel and also species.

10/10

Exceptional

24 Nov 2014

janine

Great value for money

New establishment presenting to a high standard especially considering the rate. Room very clean and practical. Great air conditioning. Breakfast is a basic affair with not a huge variety of choices but adequate. Numerous restaurants and massage facilities close by. Across road from beach which predominantly caters for water sports. Great value for money and would recommend if wanting to stay in this area.

Family

8/10

Excellent

05 Oct 2014

Verified traveler

Value for money.

Stayed overnight. Great location. Close to beach and shops and restaurants. Clean comfortable room.

Breakfast was disappointing.

6/10

Pleasant

05 Oct 2014

Mama

Modern new hotel close to beach

The hotel staff were excellent , however the facilities was minimalistic.

Partner

8/10

Excellent

12 Sep 2014

Alexandra

Such a good find!

Fabulous hotel! All new an sparkling! Rooms were small but lovely very clean! Room opened right up to the pool area which was great! For what we paid for this hotel I would recommend to anyone! Close to all things in benoa and the beach! Food was also brilliant! Would absolutely stay again!

10/10

Exceptional

09 Aug 2014

Nikki

A great cheap hotel

A new hotel so everything was clean and in good condition, the pool was great for a day doing nothing although a few more bean bags would be good and the pool bar was often unstaffed and lacking in stock. We just brought our own which was also much cheaper. The beach is a 10 minute stroll away and there is a lovely Indian restaurant nearby called Queens. We would stay here again.

Family

8/10

Excellent

04 Aug 2014

Dave

Clean and affordable

Our room looked very fresh and the bed was very comfortable. Floor space was limited, but was still adequate. The 2nd floor pool offered some views, but the view from the rooftop terrace was terrific. In general very good value for money.

6/10

Pleasant

10 Jul 2014

Verified traveler

nice and convenient location. Near the beach

The hotel is very cosy and convenient. The staffs are helpful and friendly.

8/10

Excellent

12 Jun 2014

Travellator

Good value!

Good value stay. Hotel is new and clean. Beds are comfortable!

8/10

Excellent

06 Jun 2014

Chris

Would return, excellent staff, comfortable rooms

Great place, new with some small bugs still to iron out but the staff bend over backwards to assist. Nice restaurant out front, breakfast was fine, taxis came fast.

10/10

Exceptional

05 May 2014

Sara

Simple but clean room

Good place for business trip. Good internet connection and there is a 24hr supermarket near by. Limited selection for the breakfast.

10/10

Exceptional

04 May 2014

Graham

Brand new

This hotel is brand new. Very clean. Cheap. Great value for money. Close to the beach. Easy to get to.

Family

10/10

Exceptional

30 Apr 2014

NNN

Small but clean room with modern furniture

Pool is small. No private beach. But everything else was very good. Room is small but clean and comfortable.

8/10

Excellent

20 Mar 2014

Verified traveler

Great friendly staff

We had a large group stay. The rooms were comfortable and the staff was very friendly and helpful. The location was nice and not to far from Bali Collections and some great beaches.

Family

10/10

Exceptional

02 Mar 2014

Verified traveler

Lovely new hotel

Great service; great breakfast; new, clean, comfy rooms; super swimming pool; great dining options close by. Highly recommended!

8/10

Excellent

10 Feb 2014

mike

Brand new and clean hotel excellent staff.

Pros:
1. Excellent service
2. Near to Water sports activities
3. Very clean except for the pool area which is still not ready
4. Free shuttle to neighbouring tourist spots.
5. Cheap (RP400k net) but good accommodation.

Cons:
1. Not many choices of reasonably priced restaurants
2. Pools and rooftop bar still under construction

6/10

Pleasant

15 Jan 2014

MB

Is ok

Nice hotel and good service just the size of the room is small..but all overal is ok

10/10

Exceptional

12 Apr 2026

Meryl

Personnel très serviable, chambre propre avec vue sur la mer. Tous les commerces et restaurants nécessaires à proximité

Partner

4/10

Poor

29 Jun 2025

Sophie

Hôtel très surcôté sur le site vu le prix

Nous avons loué 2 chambres pour notre famille de 4. Les 2 sentaient l’humidité mais une vraiment fort. Impossible de faire aérer la journée car la fenêtre est une vitre fixe. Nous avions des cloques d’humidité au niveau de l’entrée et de la salle de bains.
La Tv n’a pas de chaîne mais juste des applis avec des films en japonais ou indonésiens.
Nous entendions les gens parler sur les tables côté piscine. Par contre la literie était bonne et le personnel très gentil.

Friends_and_family Family