Name: Bali Tropic Resort & Spa
Address: Jl. Pratama Tanjung Benoa Bali, 34A, Nusa Dua, 80363, ID

10/10

Exceptional

10 Jul 2026

Sharne

Absolutely loved our stay, was a quiet and relaxing place to stay

Family

8/10

Excellent

08 Jul 2026

Secil

The hotel and the staff were amazing. I have no complaints at all. I was just a little disappointed with the beach. It wasn’t clean enough to swim in.

Friends

10/10

Exceptional

28 Jun 2026

Anette

Loved the food. Menu changed daily so always something new to try

Partner

10/10

Exceptional

26 Jun 2026

Christine

We had a wonderful stay at Bali Tropic Resort & Spa. The resort is absolutely beautiful, with stunning tropical gardens, a relaxing atmosphere, and well-maintained facilities.
The staff were all so lovely, welcoming, and incredibly helpful throughout our stay. Their genuine kindness and excellent service made our holiday even more special.
We highly recommend Bali Tropic Resort & Spa to anyone looking for a peaceful and beautiful place to stay in Bali. Thank you to the amazing team—we can't wait to visit again! 🌴🌺😊

Family

8/10

Excellent

24 Jun 2026

David

Bali Tropic is a fantastic resort. The traditional Ballanieses feel of the resort is absolutely beautiful. All the staff go out of their way to ensure our holiday is a fantastic experience. Our huge thanks go out to Parmini, who made our breakfast experience very special every morning.

Partner

10/10

Exceptional

23 Jun 2026

julie

Wonderful stay, excellent accommodation in stunning tropical garden setting leading to beach. The staff were so friendly and helpful. I can’t wait to return.

Partner

10/10

Exceptional

15 Jun 2026

Britta

We had a wonderful time. Our suite was spacious and we loved the traditional style. If you prefer modern there is a new part with a breathtaking rooftop pool, bar and restaurant. The garden was beautiful and we loved to walk through it. The staff was amazing and so nice and friendly. There were many different possibilities to eat very good - on the property and off the property. We walked alongside the beach of Nusa Dua on a paved walkway. Very convenient! We didn't book the all inclusive package, but if you prefer everything included you can add it to your stay. The guests were from 0 to 70 years old - a good mix!

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Joanne

Husband and I had one of the clubrooms which were absolutely fantastic. The staff were absolutely amazing so helpful polite friendly went out of their way to help myself and my husband. The only drawback I found was the food. I thought it was a little bit lacking aside from that we had a lovely six days at the resort.

Partner

10/10

Exceptional

08 May 2026

Michael

We had a lovely experience and really enjoyed our stay. Facilities and staff were amazing. Food and drink excellent and very reasonably priced. The location is wonderful and really nice beach frontage with lovely flat walk into central Nusa Dua. Would definitely recommend this hotel and cant wait to visit again.

Partner

10/10

Exceptional

28 Apr 2026

Ian

A great place to stay if you want somewhere that is right on the beach but exudes peace and quiet. There are sunbeds on the beach away from the pool area that sometimes has activities going on but they cannot be heard from the beach. The premises is very clean with nicely appointed rooms and a brilliant breakfast spread. I would stay here again if visiting Nusa Dua!

Partner

6/10

Pleasant

19 Apr 2026

Mark Leslie

Restaurant staff/ground staff awesome - Front Desk staff awful - spoke to resort manager about a few issues and he was only interested in telling us about his upcoming work paid trip to Australia. Pathetic conflict resolution from resort manager very unprofessional

Partner

10/10

Exceptional

11 Apr 2026

AGGARWAL MANISHA

Room was clean and comfortable. Staff was very helpful. Breakfast was very nice

Friends

10/10

Exceptional

24 Mar 2026

David

Great location, great venue. On the beach quiet place close to shops.

10/10

Exceptional

12 Mar 2026

Ian

The pool was great! The swim up bar was fun and very relaxing. And although I didn't attend the water aerobics I saw how energetic and fun it was during my cooking class near the pool. All fitness levels and ages in attendance.

Partner

4/10

Poor

11 Mar 2026

Paramdeep

Room service was poor. It take long time to serve.

Breakfast service was poor. Food was always out and it took long time to re fill. Not enough staff to service to the table.

Renovation was going on and it continued late in the evening. Upon complaint, I was advised it will stop, which never happened.

I was further advised that room will be changed unfortunately never happened during the entirety of the staff

Overall very poor experience

10/10

Exceptional

25 Feb 2026

Elizabeth

We loved the resort. Room was lovely and spacious clean and the food was great. The staff were wonderful

8/10

Excellent

02 Feb 2026

Vinay

Staff and amenities were fabulous.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Kourosh

Fantastic breakfast, Amazing staff and comfortable rooms, very calm and relaxing environment overall . Will definitely visit this property again.

Business_and_leisure Family

8/10

Excellent

25 Jan 2026

Joanna

The staff were absolutely lovely. The room was amazing with lives comfy beds and AC. The food & drink were wonderful! The pool, pool bar and beach were spotlessly clean. Unfortunately I picked up Bali Belly from the resort but the onsite doctor and nurse were amazing coming to my room to give me IV fluids and other meds. I would definitely go back!

Friends_and_family Friends

10/10

Exceptional

21 Jan 2026

Danielle

The room was ready for us and the staff so helpful even though we arrived at 1:45AM. Due to flight issues, we missed our first night and it was too late to cancel. The breakfast was wonderful. Lots of fresh choices and fresh made options. Staff was super friendly. The grounds were beautiful. We will return and stay here another time.

Friends_and_family Friends

4/10

Poor

10 Jan 2026

Kimari Sunil

This property is listed as a four star property and it isnt at best it is three star.
The resort rooms are tired and in need of renovation.
We had a constant smell of sewage and damp/mould in our room and were provided a dehumidifier as a solution. A request for a room move was met with 'equivalent room not available but we can downgrade you' response.
Alternative room also smelled.
The room was not made up properly on a number of occasions. The bed not made up and cups/glasses not replaced. It should be noted that water is provided via a communal water cooler in the hallway in favour of bottled water.
The front desk team had very little knowledge outside of their job eg. What was in the local area and were for the most unhelpful. The tour desk manager was never at the desk!
Perhaps the biggest black mark is reserved for NYE, where we paid $500 for a NYE gala dinner which was in fact a buffet with very average wine on offer. The drag queen was mediocre and spent the majority of her act sucking up to the resort owners who were attending! The resort also decided 10 minutes before midnight that there would be no fireworks.
The only upside to this debacle was the band who were excellent!
Upsides, a great pool, swim up bar, the grounds and spa.
Barman Chiko a real plus for the place!
Downsides, in addition to the above, favouritism shown to eastern europeans also holidaying there. It was very noticeable!
Has potential IF updated. Many other 4 star resorts in the area to try.

Leisure Partner

6/10

Pleasant

28 Dec 2025

Tijuana

The property is a bit dated and the room smelled of mold and mildew. The staff was very responsive and provided a humidifier but this suggets they are aware of the problem. The room could also use a good deep cleaning.

Friends_and_family Friends

8/10

Excellent

07 Dec 2025

Kwan

Friendly staff, beautiful grounds.

Leisure Family

8/10

Excellent

21 Nov 2025

Rich

As with most of Bali, the staff were really polite and welcoming. The hotel itself is a bit dated in terms of outdoor space with the beach needing more loungers and the other areas needing a bit of a spruce up. What I cannot knock are the nice looking rooms and price of the stay, this is the main reason I gave a 4* review along with the staff.

Leisure

10/10

Exceptional

14 Nov 2025

Irene

Spotless room & toilet. Very clean & Tidy.

8/10

Excellent

11 Oct 2025

Nebojsa

You can choose very healthy breakfast, lot of variety.
Staff are extremely friendly and polite. They will help you in any situation.
Room service is always good. Aa

10/10

Exceptional

26 Sep 2025

Dwayne John

seventh time visitor here love it

6/10

Pleasant

26 Sep 2025

Lynda

Attractive and spacious room however there was a lot of street noise and a local dog barking into the night. Pool was appealing but we were only there for a short stay and didn’t use it. The food was very ordinary and probably the biggest downfall. There were some restaurants, a spa and a sports bar as well as shops and other conveniences within easy walking distance.

Friends_and_family Family

4/10

Poor

25 Sep 2025

kay

We arrived in the morning from a flight from Lombok and knowing check in was in the afternoon we were happy to spend time at the pool area , however the porter took our large suitcase and we had no offer from any staff to carry our 2 heavy backpacks or to show where pool was so had to find ourselves .
The lady that checked us in was not friendly and was training another lady and was quite off handed..We booked deluxe bungalow and whilst room was spacious the price we paid for two nights was over $500 AUD and for that price we would have expected a reasonable sized shower gel instead of a very smal L tube which would allow for 1 shower each not eco friendly at all and a pump size refillable would be eco friendly .
On one day it rained and we couldn’t have lunch at the resort as it had one restaurant opened for all inclusive guests which we weren’t. , so we had to go outside the profit lunch with only one umbrella allocated per room
!
The front steps upto the entrance has a missing tile on it and I almost fell down the steps .
The cocktails were very weak also .
We would not recommend this property for the above reasons and at best would rate 3 star

10/10

Exceptional

07 Sep 2025

Claire

Had a fantastic stay, friendly staff, good sized rooms, lovely facilities, quiet.

10/10

Exceptional

31 Aug 2025

Stephen

We stayed in a Deluxe room big bathroom with bath & separate shower, toilet separate with a door.The room was clean no mould or scum in bathroom. Had a porch on ground floor upper levels had a balcony.Sheets ,towels nice white & clean.Breakfast was good had everything.
Hotel was on the beach grass to the white sand, hightide was best time to swim.
Recommend staying 3 to 4 nights not a lot around Hotel need to take taxi to restaurants.
The Deluxe rooms are entry level rooms its not worth paying
Extra for a suite in our view the room was plenty big enough for a couple.

Leisure Partner

6/10

Pleasant

04 Aug 2025

Elisabeth

Poor check in. Taken to a different room than the one booked. Had to wait a long time to check in but were compensated with a buffet dinner & cocktail. Our room was very noisy as it was near the road & we could hear the traffic. Very difficult to get a lazy boy by the pool as other guests were placing towels on them early in the morning.& not returning them when finished.

Leisure Partner

10/10

Exceptional

24 Jul 2025

Kendra

What a beautiful property. Nice beach area, with beautiful sand and walking path access. Breakfast buffet has many options for all. The delux room is farther with some rooms not having a view but still a beautiful room, and lots of places on the property to sit and relax!

Leisure Self

10/10

Exceptional

14 Jul 2025

Deborah

This is a lovely hotel, food was excellent and really good value for money.
The staff went out of their way to make us feel very welcome.
I would highly recommend this hotel

Leisure Friends

8/10

Excellent

12 Jul 2025

Maria

The hotel is beau

8/10

Excellent

16 Jun 2025

Vadim

Beautiful buildings' architecture and design

Leisure Family

8/10

Excellent

28 May 2025

Robert

A relaxing resort but some improvements needed

Overall I enjoyed my stay. Service staff were amazing, food was good (but the breakfast could be more imaginative) and the grounds were well kept. It is located on the beachfront pathway that runs along the Nusa Dua waterfront which extends for some kilometres.

The rear of the property is close to a busy road which can be noisy. I would suggest you stay away from this area. The resort still uses tiny plastic bottles for shampoo, conditioner and body wash. They need to replace these with dispensers attached to the shower wall as many hotels/resorts have done to avoid the waste this creates. Finally, the gym equipment is very tired, some of it is rusty and adjustment pins no longer work on much of it. It is beyond repair and needs to be replaced.

Self

10/10

Exceptional

18 May 2025

Robert

What a fantastic place to stay. Above all else, what made this stay 5 star+ for us was the incredible staff. We felt welcomed and valued. We will definitely visit out new Bali Tropic family again.

Leisure Partner

8/10

Excellent

20 Apr 2025

Stephen

Very traditional hotel, well priced for the level of amenities and services

Leisure Partner

6/10

Pleasant

15 Apr 2025

Nicole

Rooms were spacious and clean staff were good the toilet in room didn’t flush very well had to use the lobby toilet the food in the restaurant next to pool was disgusting couldn’t eat it
the breakfast in the main eating area was nice
Handy spa and pepitos (basic food shopping) across the road all in all was too bad but the outside is very run down

Leisure Family

10/10

Exceptional

06 Apr 2025

sarel

Very excellent service and hospitality, great food and facilities

Leisure Family

10/10

Exceptional

29 Mar 2025

Maurice

Excellent resort with a traditional feel

Leisure Friends

10/10

Exceptional

19 Feb 2025

Ben

Great hotel with even greater staff

Really lovely hotel with even lovelier people making us feel very welcome. Great breakfast and lots to do. Perfect spot being right on the beach and also having a pool. The hotel staff were definitely a highlight! The spa was also amazing!

Partner

10/10

Exceptional

10 Feb 2025

OZDEN

We stayed in this property for 31 January 2025 to 9th February. We stayed in deluxe bangolow room. Room was very big very clean. Bed was huge. Rooms cleaned everyday. Staff works really well. Restaurants are very efficient. Breakfast was really good lots of variety. Staff service was excellent. I also used clinic in the facility. Medical staff was very friendly and attentive. Spa across the hotel was good priced and clean. Went 4 times. During our stay. Supermarket also very convenient. Very lovely hotel. Beach was not swimmable. Lots of see weed. Only a short walk to club med beach is so beautiful. Clean amazing to swim and hang around

Leisure Family

10/10

Exceptional

06 Feb 2025

Fiona

Relaxing 5star resort

We loved the pool and buffet breakfast. Room was beautiful and clean, with very comfortable beds, pillows and great air conditioning. Little supermarket across the road and walkable local restaurants on street and beach front. Staff very friendly and helpful. Would love to return as we loved everything.

Friends_and_family Family

10/10

Exceptional

31 Jan 2025

Alisha

Loved our stay here, wish Bali itself would deal with their rubbish situation, it is so sad but the property itself took pride in their premisses and it was so beautiful. Loved the swim up bar but wish the pool was open later until 11 or 12pm as it shut too soon.

They have pool tables, kids play room, small playground and a gym along with other activities.

Loved that it was also on the beach front.

Food was great with 3 restaurants options to choose from. I really enjoyed the buffet breakfast every morning.

The only wish from the boy’s was for there to be hash browns on the menu daily.

We stayed in the Royal room which was nice, had aircon and a nice deck view. Was very authentic Bali.

Staff were amazing were delivered a complementary drink on arrival and they delivered us a cake as we were on our honeymoon and decorated our bed with flowers and swans made from towels.

Overall excellent stay and we will be back again.

Leisure Friends

2/10

Poor

31 Jan 2025

Dona

If you are bringing a group RUN!!! Do NOT stay at this hotel. To be honest - the staff is sweet and wonderful. (except for the spa - they are disorganized). The management is AWFUL. They double billed us several times and would not retract the charges. It is three months later and we are STILL trying to resolve this with the credit card. Without our permission - the charged the group expenses (which were double charges) to our personal card. The management is disorganized and dishonest. On two days we had to stand there to resolved issues that should have taken 5 minutes and each time two hours. This is entirely the management and the sales team. It was an absolute mess with the group. I am a meeting planner and in 30 years have never had a worse experience. If I could give below zero stars I would! Terrible experience!!!

Business_and_leisure

6/10

Pleasant

15 Jan 2025

Jessica

Lovely and friendly staff, great location not far from Bali collection. The property was looking a little tired and I was finding blood stains on our “clean towels” everyday. We had a balcony room which was completely obstructed by a building which also made the room very dark.

Leisure Family

2/10

Poor

03 Jan 2025

Dona

RUN! Do NOT book this hotel if you are bringing a group OR if you care about your money! We brought 14 people to this hotel. They got virtually all of the arrangements wrong, made us spend 4 hours fixing it and offered no compensation for that. When we left we paid the bill in FULL. They charged our card anyway. We disputed it - showed them the receipt and explained everything over 10 emails. Regardless, they charged it AGAIN! We had to cancel our credit card and they are still harassing us for the money. To be fair - the staff is lovely and kind. The management is horrible and dishonest. Do NOT bring a group if you want anything to be correct - and do not stay there if you value your money!

Business_and_leisure

8/10

Excellent

02 Jan 2025

Reg

Good breakfast

Leisure Family

10/10

Exceptional

02 Nov 2024

Derek

We stayed for 5 nights here, and it was just wonderful.
The staff were incredibly friendly and helpful.
I think value for money was very good.
The property grounds are very well kept, peaceful, quiet and beautiful.
The dining options were OK inside the resort. Breakfast seemed to have enough options, and was different every day for our stay. The Ratna restaurant had a pretty good international menu, and the Cempaka restaurant seemed to have a good menu, although we only used this twice.
The rooms were clean and very \"quaint\" - the traditional decor, fixtures and fittings for the entire resort made us feel like we were on a holiday in Bali - not just standard contemporary rooms. Very comforting.
The only negative that I can think of is that our room was only supplied with 2 bottles of complimentary \"mineral\" water per day, and after that there was a charge. For Australians, and I guess US and EU, this is a little harsh, as we really need to drink and brush teeth only with bottled water (risk of Bali Belly), as I guess our immune systems are not acclimatised to the local tap water.
Having said that, there is a convenience store directly across the road from the resort, where bottled water can be purchased at very low cost. I was also pleasantly surprised that this store also sold beer! I normally stay in Jakarta when in Indonesia, and it seems that beer sales in convenience stores is not allowed.
Overall, this was a fantastic short holiday for us! Thank you!

Leisure Partner

8/10

Excellent

24 Oct 2024

Warren and Sheryl

We enjoyed our first trip to Bali. Bali Tropic Resort and Spa was lovely.The rooms were a a great mix of authenticity and modern comfort. The grounds were beautiful, but its the people who make this resort. Kind and thoughtful. We enjoyed our stay very much.

Leisure Friends

8/10

Excellent

21 Oct 2024

Suzie

Very beautiful place. Amazing pool. Beach is ok but under my expectations.
They give 1 bottle of water per guest per day… we ran out right awY since we each had a cup of coffee in the room … went at the libby to get some more so we could make coffee the next morning but they said they provide only 1 bottle per guess oer day. We had to pay to get some more. We went to get some at the Corner Store it was cheaper..
There buffer is 35$ per person so we did not eat there because 2 of us eats like little bird ..
overall very satisfied with my stay

Leisure Family

8/10

Excellent

17 Oct 2024

Sophia

Very much a resort. Fun pool bar, beach not so good.

Leisure Family

10/10

Exceptional

11 Oct 2024

Jenny

Beautiful property but with low tides there’s no water in front of the beach.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Jesica

The staff was very kind. Great customer service. Good price. Perfect for a relaxing holidays

Leisure Partner

6/10

Pleasant

21 Sep 2024

Christine

Hotel breakfast could have more variety

Leisure Partner

10/10

Exceptional

16 Sep 2024

Luke

Very relaxing right on the beach and staff were amazing

8/10

Excellent

24 Aug 2024

Stephen

An older property with friendly staff.

Leisure Friends

10/10

Exceptional

23 Aug 2024

Mandy

Our 2nd time staying at the hotel
Great breakfast, comfy bed lovely location

Leisure Partner

8/10

Excellent

07 Aug 2024

Subhrojyoti

We enjoyed our stay overall.

Leisure Family_with_children

10/10

Exceptional

07 Aug 2024

Suzanne

The staff at this property were amazing!!! So efficient, warm, friendly and attentive to all our needs. We felt very spoilt. My partner and I loved this resort and would definitely go back.

10/10

Exceptional

06 Aug 2024

Elisabeth

We liked the Balinese carved door to our room & the beautiful carved bed. We liked the proximity to the beach. We enjoyed the meals in the Cempaka Restaurant but the music was too loud & frantic. It was disappointing that many guests were putting towels on the pool lazyboys early in the morning & some days it was difficult to get a lazyboy.We enjoyed the Happy hour cocktails & releasing 2 hatchlings.

Leisure

10/10

Exceptional

25 Jul 2024

Tanja

It was a wonderful stay and loved the traditional balinese style architecture

Leisure Partner

10/10

Exceptional

02 Jun 2024

Giuliano

The property is in a great location, it has very good restaurants and the service is great. Big pool lots of chairs to sunbathe. Good price at the bars.

Leisure Family

8/10

Excellent

26 May 2024

Leilane Fernandes

Very good. But a little bit old

Leisure Family_with_children

10/10

Exceptional

02 May 2024

Shilo

Awesome

Leisure Partner

10/10

Exceptional

16 Apr 2024

ZURAIMI

Relaxing stay

Very friendly staff. Like the greenery, full with trees and traditional Bali accommodations

Friends_and_family Family

10/10

Exceptional

01 Apr 2024

Darran Ashley

Awesome older place to go. Very friendly staff and great accommodation.

Leisure Friends

10/10

Exceptional

24 Mar 2024

Rajiv

All Good.

Leisure Partner

8/10

Excellent

01 Mar 2024

Deassi Andrianitha

Gym needs to be updated.

Leisure Partner

6/10

Pleasant

03 Feb 2024

Paul

This resort is all inclusive but this wasn’t apparent when booking through Expedia. Expedia list facilities at the resort including free non motorised water sports, these are only available for all inclusive customers

Leisure Partner

10/10

Exceptional

19 Dec 2023

Rosemarie

This gorgeous hotel with traditional Balinese architecture is a delight. The staff are without fault kind and friendly. The spot is quiet, whilst still being in close walkable distance to other resorts and with many exciting water sports right on your doorstep.
Loved the stay!

Leisure Friends

10/10

Exceptional

17 Oct 2023

Michael

Very peaceful, great staff, very much like I think it was like in the 1960’s and 1970’s

Business_and_leisure Friends

8/10

Excellent

10 Oct 2023

John

Positives:
- good location
- good amenities
- reasonable menu
- very good breakfast choices

Negatives:
- despite internet marketing and pictures - no swimming here!

- rooms poorly furnished – not a single drawer or shelf on bed side tables or desk

- desk had no power points. Closest one was about 6ft away

- room lighting, esp over basin was so poor (dim and yellow) you could not see well enough to shave properly or for the ladies to do their makeup.

- poorly designed light control panel. When person on the master side of bed turned off their bed side light – the other bed side light also went off. Utterly stupid!

- internet – absolutely dismal & by far, the worst we experienced in Bali. They must still use dial-up modems! Management in denial & could not care-a-less.

- bath was stained and cracked – we did not use it at all.

It is such a pity that the attention to detail and artifacts on exterior of buildings and doors did not flow to the interior of rooms as well.

Leisure Partner

8/10

Excellent

21 Sep 2023

Yvonne

Lovely traditional hotel in a great area

Nusa dua has a lovely stretch of beach and hotels , Bali tropic is a nice hotel but it’s drink and food is very over priced compared to local hotels and the service is not the best.
We stayed in a suite which was nice & walked out for evening meals and drinks most of the time, as there was much more variety and better value for money in every direction.
Lovely rooms and gardens but the hotel is rather old fashioned in its repetitiveness. There is a constant moving of chairs and tables for buffets, which seems unnecessary and does not offer a relaxing ambience . Other hotels have made contemporary seating areas and offer similar entertainment with out the constant movement of people and objects .
At the beach and pool bar there is a culture of serving customers who stay regularly first,( tropic family ) it not very fair or welcoming to new guests and gets a bit frustrating when you’ve ordered your drink and then get ignored for 10-15 minutes whilst regulars casually push in ! Eventually we just went out and spent our money elsewhere.
Breakfast is lovely with perfect views and they have lovely traditional features around the grounds.
Walk out the back of the hotel turn right along the beach and for half hour and there are many beautiful places to eat and drink that offer many types of entertainment .
Turning left still offers drink places but there are a few derelict hotels there with unkept littered beaches, so wear sturdy shoes.

Partner

6/10

Pleasant

08 Sep 2023

Abbey

We had an okay stay at Bali Tropic but probably wouldn’t stay again. The beach area was lovely and pool was nice, we liked being able to walk along the beach to other resorts/restaurants.
We had a few issues however: WI-FI was terrible, it was unusable in pretty much all areas of the resort and we had to use our data roaming instead. Wouldn’t recommend if you are reliant on Wi-Fi and this is unacceptable for a 4 star resort. There was a small bottle of water supplied per person per day which was barely enough to brush our teeth and not enough for any drinking water. When I requested extra water they said we would be charged, so instead we bought our own from across the road. Also only had the one roll of toilet paper with no spare rolls in room and had to request more, they did resolve this quickly.
Buffet breakfast was OK but not great and not ideal for dietary requirements (I am coeliac). They would supply bread on request for me but it was like cardboard, and things like bacon were displayed on top of regular bread so I couldn’t eat it. Juice was sugary/processed juice. It was hard to eat a more healthy breakfast with the options available.
Good resort if you have young kids and want to stay by the pool or do water sports, just wasn’t a great experience for me and my partner.

Leisure Partner

8/10

Excellent

07 Sep 2023

Grace

I thought we had free pick up and drop off at airport but they said we didn’t, I can’t find the conditions in our booking, maybe you can check please.

Leisure Family

8/10

Excellent

29 Aug 2023

Paul Francis

Had a lovely stay at the resort. The surrounding gardens were beautiful and the pool was great. The location of the hotel was also excellent and the staff were amazing. Only thing that let the property down was that we kept getting a sewerage smell in our bathroom.

Leisure Family_with_children

4/10

Poor

27 Aug 2023

Gary

On the internet the property advertised a photo of a beautiful turquoise water beach, but there isn’t any water in the beach half the day. Looks really crappy. When I checked in I was take to my room which was confusing how to get to it. The room smelled like mildew and the bathroom was dirty. I asked for a different room, they said there wasn’t any. I could up grade to a suite for $30 a night. I did that. There was a lot of mosquitoes in the room . The bed was covered a net, but I still got bitten up every night. The food was mediocre. Almost everything had garlic in it. I don’t like gar. The breakfast buffet was the only highlight for the food on property. The staff at the front desk seemed to be pretty slow with finding out answers for questions I had when calling the front desk.they say they will car back with an answer, but never do. I will not be returning to this resort. Don’t be fooled by the nice beach photo. It is false advertising.

Leisure Family

8/10

Excellent

25 Aug 2023

Vivian Anne

After the initial first night of been put in one the worst rooms in the complex, way in the back away from everything & next to a busy/noisy road, with the Rubbish removal Truck at 5:30am. Asked for a change of rooms which they did the next day, to a much better room, close to facilities.
Overall Resort is not bad. Staff are lovely & very helpful. Food is edible, but not great.
Big resort, so very busy. Probably not a place to stay unless you like crowds.

2/10

Poor

23 Aug 2023

gary craig

Far cry from the advertised photos, wasted a week of my life and also $$$

Leisure Partner

10/10

Exceptional

22 Aug 2023

Jess

The room was absolutely amazing, it was spacious and beautiful. The entire hotel complex was stunning. All of the staff were so welcoming and kind. We enjoyed every moment of our stay.

Leisure

10/10

Exceptional

20 Aug 2023

Catalina

The resort is beautiful and has everything we needed to have an amazing time

Leisure Family_with_children

6/10

Pleasant

17 Aug 2023

Caitlin

Nusa Dua is a quiet area and this place is along a nice beachfront walking path. This resort is very indonesian with extra large rooms, bathrooms which was perfect when sharing with kids, etc. The slight problems we had were with the power points being broken, the wifi was pretty bad, the fridge stopped working at one point altogether - and we all got lost quite a few times going back and forth from the room (better signage might help?). To be fair, this is minor stuff and it's to be expected from a hotel in Bali. We loved the staff, they were incredibly friendly and kind. The buffet breakfast was the best out of all our stays in Indonesia. The pool and pool bar were great and of average size. If you're looking for a quiet, laid-back place to chill out this is it. Don't expect bright modern rooms, more balinesque, dark, timber but super big.

Leisure Family_with_children

10/10

Exceptional

12 Aug 2023

Adrian

Beautiful gardens and balcony. Staff were very friendly. Pool was great and the swim up bar was handy, plenty of sunbeds. A lack of nearby restaurants that serve local food was a little disappointing but our 9 night stay was so relaxing we had a great time.

Leisure Partner

4/10

Poor

07 Aug 2023

Stephanie

This resort did not look like the photos advertised. We picked it due to being on the beach, when we arrived there was barely any beach. You couldn’t even swim and there were a lot of boats around. Our room was outdated and average. Whilst we were in our room, someone was doing maintenance in our roof and a light fell out in the toilet with a hole in the roof. No one came to fix it so we had a hole where the light fixture should have been in our toilet. We could even see a man in our roof above our toilet.
We were also told we got upgraded when we arrived but the room did not have a queen bed; we were told someone would come and fix the bed.. once we started to unpack, someone came and told us we need to move rooms, so we had to move again to another room which was not upgraded.
We checked multiple times if we could do late checkout and reception kept saying to come back the day before checkout. When we did it wasn’t available, which was frustrating.
For the price we paid, we wouldn’t come back unfortunately, as we did not have a good experience.

Leisure Partner

10/10

Exceptional

04 Aug 2023

Kieran Keith

Great place to stay. Great location, highly recommend Nusa Dua compared to other bali locations.

Leisure Partner

10/10

Exceptional

02 Aug 2023

Mark

The photo of the sea is inaccurate and you can only swim a couple of hours either side of high tide. Otherwise all good/excellent. Breakfast great, rooms spacious and well equipped, and seaside setting excellent. Would definitely return

Leisure Partner

10/10

Exceptional

29 Jul 2023

sara

The resort was beautiful and tidy also staff were helpful and polite, there wasn’t enough place to eat and we didn’t enjoy the buffet. It was below average.

10/10

Exceptional

15 Jul 2023

Mark

Bali Tropic Excellence

Very good hotel with fantastic staff.

6/10

Pleasant

12 Jul 2023

Lisa

Great for access and dining by the beach but my room wasnt clean and it smelled damp and musty from the walls. No information in the room about the hotel or local area.

Leisure Self

8/10

Excellent

09 Jul 2023

Chloe

The overall stay was great and staff were lovely. It was a shame when we checked out to be over charged from room service as they never restocked our fridge and accused us of drinking the missing drinks and also other drinks that weren't in the fridge when we arrived. Was definitely the only fault of our stay.

Leisure

10/10

Exceptional

26 Jun 2023

penelope

Staff as always friendly ❤️

Leisure Partner

2/10

Poor

05 Jun 2023

IZIDRO

Terrible food choices

Leisure Self

8/10

Excellent

04 Jun 2023

Lucas Dirk Arthur van

This hotel is old but much more authentic Balinese than other sterile hotels around the area. The pool is beautiful and the restaurants on site are affordable with exceptional food. Breakfast has a wonderful variety.
The staff are all very friendly and helpful.
The only negatives would be our room was very dark, easily fixed with some cool white LEDs instead of the dull yellow, the staff at the pool bar took a very long time to serve you but once the order was placed it arrived quite quickly!
The pool stunning but is deep both ends and this is where the ladder steps are, not very good if you aren’t strong enough to pull yourself up out of the water. Some elderly people found it very difficult getting in and especially out…
All in all it was a very enjoyable and relaxing 12 days!

Leisure Partner

10/10

Exceptional

29 May 2023

Mark

Great breakfast. Wonderful staff. Everyone made us welcome.

Leisure Partner

8/10

Excellent

28 May 2023

Abdul Aziz

I have extended my stay for four days or more .

Partner

10/10

Exceptional

27 May 2023

Glen Howard

we had a great time the whole resort was fantastic and the staff excellent.
the only thing was we where having issues with the toilet for a few days, otherwise we had a magnificent time.

Leisure Partner

8/10

Excellent

17 May 2023

Stephen

Beach (ocean\water) was not as advertised publicized in photos

Food was a bit to $$ got double the amount and quality out side the hotel.

Alcohol also was NOT included and should be with ALL inclusive.

Rooms, Overall Property, and Service were great!
I would recommend this hotel along with others but not over others.

Leisure Partner