The Laguna Resort & Spa

Indonesia , Bali
NUSA DUA, Kawasan Pariwisata Nusa Dua Lot N 2, Lot N2
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100 reviews shown

10/10

Exceptional

10 Mar 2026

alessandro

Excellent service. Top facility

10/10

Exceptional

05 Mar 2026

Robert

Some of the friendliest staff we have ever come across.

Friends

10/10

Exceptional

25 Feb 2026

Cooper

Beautiful room and property, very nice staff, geat food with lots of choices. The pools and beach were perfect.

10/10

Exceptional

22 Feb 2026

murtaza

rooms very clean.Staff lovely

Family

10/10

Exceptional

20 Feb 2026

Dale

The service staff were so courteous and polite, and very accommodating for all of our needs.
The buffet breakfast was out of this world. This was one of our most memorable stays.

10/10

Exceptional

04 Feb 2026

YuNi

無與倫比的美麗飯店！美麗的泳池與潟湖景觀，寬敞舒適的房間，餐廳的料理美味可口，服務人員親切有禮！值得推薦的一流豪華飯店！

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Ghee Qim Teresa

Staff were courteous and room was clean with a nice view from our balcony. Certain room even have direct access to the pool from your balcony. Security was tight as they have guards to check every car that comes in.

Leisure Partner

10/10

Exceptional

30 Dec 2025

Kathryn

Gorgeous property. Just like photos. Rooms are five star. Hardwood floors.

Leisure Family

10/10

Exceptional

18 Dec 2025

Maree

Room was lovely.. lovely staff … so polite and helpful. Beautiful cabanas and pool staff.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Clamant

Staff were very attentive and helpful. we very much appreciate staff behaviour

Leisure Partner

10/10

Exceptional

29 Nov 2025

fiona

5th stay at The Laguna and it NEVER disappoints...

Leisure Partner

10/10

Exceptional

25 Nov 2025

Jay

The room was very comfortable. The grounds beautiful. The food wonderful. Only one thing was better: the staff.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Rick

We were upgraded (for a fee) to a villa. The villa was amazing- the pool, cabana, outdoor massage table, massive tub, beautiful decor… I could go on. It was truly phenomenal.

Partner

10/10

Exceptional

14 Nov 2025

Joan

Clean rooms with nice water pressure in showers, beautiful lagoons all over the property, covered cabanas available to guests and access to beach. Buffet was outstanding with western and Asian dishes, lots of fruit and beautiful presentation.

10/10

Exceptional

05 Nov 2025

Jeffrey

We had a great experience at the resort bars & restaurants on a few different occasions. The staff were pleasant and personable and always willing to help. This Bali resort lives up to its five star rating in a great beach location.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Brendan

Good variety in bars & restaurants. Stunning beach views. Great lagoon access room. Staff polite, helpful & respectful. Loved our stay!!

8/10

Excellent

23 Oct 2025

James

Our week at this hotel was generally extremely good. The environment in the hotel grounds is unique and excellent with many swimmable lagoons, swimming pool, surrounded by lush floral vegetation , waterfalls and other water features. The beach had direct access from the hotel, and it was located near to excellent shopping mall and other facilities.
The accommodation was generously sized, well air conditioned, and smartly decorated. We had a Direct lagoon access room which proved very useful.
The restaurants provided varied food and drink options and were generally good.
I would definitely go back to the Laguna on another visit to Bali

Leisure Family

10/10

Exceptional

10 Oct 2025

Angelina

Amazing breakfast with a huge variety. Staff is very friendly and helping. True luxury experience!

Partner

10/10

Exceptional

29 Sep 2025

Morris

Staff hospitality was exceptional, the Balinese community is very welcoming and gracious. The entire experience was relaxing and rejuvenating. We were impressed with all the staff inclusive of the spa staff.

Family

10/10

Exceptional

24 Sep 2025

Mustafa

Great experience and very friendly staff. We got our room upgraded from garden view to pool view. Room is specious and modern . Food was very delicious and a lot of options from different cuisines. Their meat and chicken were all halal which make big difference for us. We enjoyed staying in Laguna and highly recommend.

Leisure Family

10/10

Exceptional

21 Sep 2025

Maria

Great property, food and Service! Gym is a bit small but ok off peak hours.

Leisure Friends

10/10

Exceptional

17 Sep 2025

Joanne

Fabulous Hotel

Within walking distance of nice shopping and eating area, Bali Collection.
Fantastic staff, so helpful and friendly.

Partner

10/10

Exceptional

03 Sep 2025

Verified traveler

The Sewer pipes

The service was excellent—definitely over 5-star level. However, the room was not very comfortable due to noise from running water. It seems the sewer pipes might not be installed properly. Whenever guests on the 4th floor used water, it became very noisy in our room

Business

4/10

Poor

17 Aug 2025

Razia

The grounds look great. They are well taken care of. However, the rooms and corridors leading to the rooms look tired and they are very small and pokey. The hotel is so big that it was hard to get service or even get noticed by the pool areas. Lots of people. Not really my vibe tbh. I don't recommend unless you have three star expectations.

The manager is very accommodating though and everyone is very friendly.

Leisure Family

10/10

Exceptional

28 Jul 2025

Kelvin

Perfect location, and surrounds.

Great hotel in lovely location with friendly staff. Our only complaint with our room was the noise of construction on a neighboring property, and having steps in the room which are easy to trip on, especially at night. Had a lagoon view room but would have preferred a resort, lagoon view room.

Partner

10/10

Exceptional

24 Jul 2025

Michal

6 stars hotel. Everything amazing. even didn't expect.

Leisure Family

10/10

Exceptional

21 Jul 2025

Jacqui

Staff extra helpful and friendly. Food excellent.

Leisure Family

10/10

Exceptional

13 Jul 2025

Amanda

Lovely resort with around 7 pools/lagoons (although we counted 9 or 10!) in the quiet part of South Bali. Right on the beach with easy walking to beachfront restaurants and Bali Collection shopping centre. The resort has traditional dance performances and kids activities. Would recommend!

Leisure Family

8/10

Excellent

04 Jul 2025

Victor

Nice and relaxing staff vey warm and friendly

Leisure

10/10

Exceptional

29 Jun 2025

Glenn

It exudes the cultural atmosphere of Bali

10/10

Exceptional

25 Jun 2025

Stephen

Beautiful area and excellent staff and service

Leisure Partner

10/10

Exceptional

23 Jun 2025

Gary

Spectacular!

I just want to say that this has by far been one of the best hotels/holidays we have ever had. The Laguna really went above and beyond, there was literally nothing that we asked for that wasn't actioned or accomodated. Right from the beginning, we landed in Bali mid-morning which meant we got to the hotel about 2hrs before check-in and The Laguna had already made arrangements for an early check-in (we didn't even have to ask!). When you have a baby, things like this are a life saver!

We loved our room, housekeeping came in every morning and we would always find our room in tip-top shape after breakfast. The access to the pool from our room was a great facility, we could swim as our baby naps while checking in on her with ease. We asked for a steriliser, liquid soap and a high chair in the room which made it easier to feed the baby and wash up. These were great additions that made our stay even more comfortable.

The staff were amazing, from the restaurants, spa, front desk, housekeeping/maintenance and the beach. Everyone was so polite and kind esp. to the baby which warmed our heart. The food was great too and whatever special meals we asked for the baby were made quickly and with no complaints. We would like to shout out a few people who showed impeccable service (even though everyone did to be honest): Yuli, TD, Nova, Sukresna, Heri, Melani, Sudar sini (komang) Thank you so much!

We even got a late check out, wow. I really do hope we can come back again in future!

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

PATRICIA

Huge swimming pool, the hotel is located in a secluded area. Good breakfast. The beach is nice but has several pebbles on the sand so you need wet socks to walk comfortably

Leisure Family

10/10

Exceptional

18 Jun 2025

Benjamin

Everything was beautiful.

Leisure Partner

10/10

Exceptional

04 Jun 2025

Salim

Beautiful property, staff very personable and service was the best.

Leisure Partner

10/10

Exceptional

29 May 2025

James Michael

We had an Amazing Time - Charming Indonesian design throughout Hotel. Staff so friendly & helpful ( always with a Smile ). Food excellent in all restaurants & bars had a wonderful Vibe.
Would highly recommend this for a Relaxed & Chilled out Holiday Venue.

Leisure Partner

10/10

Exceptional

21 May 2025

meshal

The is the best hotel you will stay in you live Wowo amazing one

Business Family_with_children

10/10

Exceptional

19 May 2025

Igor

Everything was just fine from first to last day! Service, cleanliness and pools beyond any expectations! Our best vacation ever!

Leisure Family

10/10

Exceptional

17 May 2025

Eddie

Property was clean and well maintained. Staff was great and nice . Overall had a great experience with the Laguna Resort.

Leisure Partner

10/10

Exceptional

19 Apr 2025

Ruth

Beautiful property with warm and caring staff.

Leisure Self

10/10

Exceptional

17 Apr 2025

Georgia

So beautiful and relaxing

8/10

Excellent

07 Apr 2025

Sarah

The staff were lovely. The pool areas were clean and nice. Paying extra for a cabana is ridiculous in my opinion. Food was good.

Leisure Family_with_children

2/10

Poor

16 Mar 2025

Keith

If you want a loud stinky construction zone then this is the hotel for you. It could be a nice place but the building construction is poor so you can hear the neighbors walking upstairs. The food at the hotel is mediocre and quite overpriced. Each day we walk in the heat to the mall for lunch and dinner. Once a day the tide makes the beach unusable. The music at the beach is monotonous elevator music and drives us mad. The sales people on the beach don't leave us alone. This is not a 'luxury' hotel for anyone who has travelled and knows the meaning of luxury. Avoid it. How in the world does this hotel get a 9.4 composit score???

Leisure Partner

10/10

Exceptional

19 Jan 2025

Jodie

Wonderful relaxing stay at the Laguna with my girls - beautiful facilities and all of the staff were incredibly welcoming and helpful. Would definitely come again!

Leisure Family

10/10

Exceptional

04 Dec 2024

Raphael

10/10

Exceptional

02 Dec 2024

Laura

The Laguna is an incredible resort in Nusa Dua.

We've had the best week getting spoiled here. The pools, beach, rooms, and staff were incredible. A few shout outs to;

- Sweety at Kulkul who introduced us to Arak, the spirit of Bali.

- The staff at the Lagoon Spa who provided us with an afternoon of total relaxation.

- Ryan, Indra, and team at Banyubiru for great service, conversations, and delicious breakfast.

- Widy for great service on two nights at Arwana.

- Oka and others for amazing beach and pool side service.

- Plus so many others who made our stay stress free.

We also appreciated the extra security, our check in/out experience, luggage, airport transfer, room service, laundry, activities, etc. We were especially grateful for the resort allowing us to stay and use the pool/beach/spa well past checkout since we had a late flight out.

I would highly recommend staying at the Laguna as you explore all of what Bali has to offer.

Leisure Partner

10/10

Exceptional

25 Nov 2024

Kenyatta

Enjoyed the resort along with its staff!

Leisure Partner

10/10

Exceptional

17 Nov 2024

susan

Wonderful magical

I came to the hotel as part of a Viking post cruise tour, but stayed on several days on my own. The hotel is absolutely exquisite. I can’t think of a bad thing to say about it. It is right on the Indian ocean there are amazing pools that thread their way through the gardens with waterfalls and one can swim all around the whole property it’s wonderful, the staff are so sweet just lovely. If you stay there, I’m sure you will have a wonderful time and the food is divine.

Self

8/10

Excellent

08 Nov 2024

Vladimir

Nice and amazing

Nice and amazing but two important minus
1) there is many limitation for smoking people;
2) in each bill there is a service fee. You have to pay for it even if you don't like the service.

Partner

6/10

Pleasant

30 Oct 2024

Tommy

Staff is nice and friendly, small room, mattress was too firm caused soreness when waking up, balcony sliding door doesn’t close all the way leaving gaps for small bugs to easily enter. Lots of spider webs and spiders above the crown molding. Housekeeping did a good job but saw a couple bugs in the room which is hard to eliminate due to the sliding door. The pool was very boring, no music, no atmosphere. Dining options were average, property is right on the sand beach. I left the resort every night and had dinner at other neighboring resorts. Every resort that I went to was nicer than Laguna. The Kempinski is one of the most beautiful hotels I’ve ever seen. I believe it might be a 6 star which makes Laguna a 3/4 star. If Kempinski is only a 5 star resort for Bali, then Laguna is a 3 star hotel. I was upset to have seen them Kempinski and Laguna were the same price when they were so far apart in terms of elegance. Laguna is an okay resort, but I’d never return and there’s no way it’s 5 star. This is 3.5 star at best.

Leisure Partner

10/10

Exceptional

24 Oct 2024

David

A very nice property. Well maintained and clearly well managed. Additional food choices on the resort (additional a la carte) menu items would be terrific. Recommended.

Leisure

10/10

Exceptional

11 Oct 2024

Trish

Excellent resort with great service & amenities. The buffet breakfast is fantastic. Lagoons around the property adds to the tropical luxury. Not a lot of nearby dining options outside of the resort though

Leisure Family

10/10

Exceptional

03 Oct 2024

sonetta

The staff was very personable and professional. Top excellence customer service. Just to name a few staff, Ryan from the bar, Dimas in housekeeping. They treated me and my family like we were family. Love it there. Will definitely be visiting there again.

Leisure

6/10

Pleasant

02 Oct 2024

Shannon

This resort is so appealing to the eye! The ambience alone is beautiful. Everyone there is pleasant. Not one staff member I’ve seen did NOT have a smile. Very quiet and relaxing kind of resort so if your looking for any party resorts this isnt the one. Not to mention the food is great hands down! There wasn’t not one dish that I’ve tried that I did not like

10/10

Exceptional

27 Sep 2024

Emily

Staying at the Laguna was the best hotel experience of my life. The food, the cocktails, the service, the facilities… everything was impeccable!

Partner

10/10

Exceptional

18 Sep 2024

Margaret

The moment we entered this hotel we felt like we’d walked into paradise. The resort is maintained so well, the staff are incredibly lovely and no job is too big or too small for them to assist with. We had a very early morning flight when we were leaving which meant we left the hotel before breakfast. The staff organised us a taxi and had packed a breakfast box to take with us.

The hotel offers 6 pools and a beach to enjoy. We were torn between two hotels and opted for the Laguna and were extremely pleased we did.

In order to make your stay perfect, I would pay attention to the breakfast timings advertised as going earlier is a calmer more enjoyable experience. Pool side loungers fill up very quickly, if you’d like one here make it a priority.

Partner

10/10

Exceptional

18 Sep 2024

Ana

Luxurious resort which was perfect for relaxing after spending several days in busy Ubud. Dining options were very good and we took advantage of the beach club happy hours! There are several pools to swim in so you don’t feel crowded at all. The beach was beautiful but only swimmable in the morning as the tide goes down significantly after noontime. The hotel is in a gated area so it is very safe to walk around. Loved our stay here!

Leisure Partner

10/10

Exceptional

17 Sep 2024

Pierre Bertin Normil

Very beautiful and well kept resort. Everybody was friendly and always had a smile on their face. Housekeeping was amazing at making sure room was kept cleaned. Food and location was great and had many different areas to shop and dine. I also felt really safe and enjoyed the privacy that came with the nusa dua beaches

Leisure Partner

10/10

Exceptional

08 Sep 2024

Greg

Greg

This hotel has excellent standards in everything and I love staying here. As a regular gym user it would be great to have a rowing machine.

Partner

10/10

Exceptional

06 Sep 2024

Nicola Sisa Di

My wife and I really enjoyed our stay 7 nights.
We found the resort peaceful and quiet it could have been because of the low occupence of our stay, We are a couple in our 60's. big thanks to Fila and Yusi for there warm greetings at the Sapphire bar also to the young tall man at breakfast who's name I can't remember he ran is section wonderfully and the breakfast is one of the best. The cons there were a couple of times the service was a bit lacking but the staff were always very apologetic and friendly and resolved any issues quickly. We always got greeted with a good morning or afternoon by the staff. My wife is a fuss eat and the is a bit lacking but we just use the sister resort for some meals. We would stay at this resort again

10/10

Exceptional

01 Sep 2024

Ian

Wow 5 star

Great place to stay if you are not on a budet

Partner

10/10

Exceptional

30 Aug 2024

Andreas

Very nice luxury hotel with super friendly staff and very nice layout of the resort.

Business Self

10/10

Exceptional

23 Aug 2024

Rajul

Beautiful hotel, fantastic location, courteous staff . Most luxurious hotel in Nusa Dua!

Leisure Family

10/10

Exceptional

23 Aug 2024

Ariat

I love everything

Leisure Partner

10/10

Exceptional

18 Aug 2024

Beatriz

It was wonderful and relaxing!!

Leisure Partner

10/10

Exceptional

18 Aug 2024

Kathryn Ann

Amazing resort and staff were so helpful

6/10

Pleasant

09 Aug 2024

Verified traveler

The position was good
Nothing extraordinary for the rate..was my birthday neither a cake in my room, we receive a present in every hotel in every part of the world.. what a pity!!

Partner

10/10

Exceptional

04 Aug 2024

william

Great resort in Nusa Dua

A true resort property. Food options were great. Spa and front desk staff were amazing. Beach area was quiet and family oriented. The room and the balcony views were great. Bed was comfortable and room service was excellent.

Self

10/10

Exceptional

20 Jul 2024

Mahin

Superb! luxury resort in an exclusive enclave. If you want a high end stay on a beutiful bay, this is the place to be.

Leisure Family

10/10

Exceptional

13 Jul 2024

Claire Louise

Was the best place to stay for our honeymoon. There was nothing that the staff wouldn’t do.

Leisure Partner

10/10

Exceptional

11 Jun 2024

Walter

Excellent

Business_and_leisure Partner

10/10

Exceptional

06 Jun 2024

Trudy

My daughter and I had a wonderful stay at Laguna, our room which had the Access to the pool was beautiful and clean. The staff were very friendly and nothing was a problem for them.
The breakfast staff remembered us each day and made special smoothies just for us, would definitely go back

Leisure Family

10/10

Exceptional

03 Jun 2024

Nicola

The staff is amiable and welcoming. I highly recommend this resort. My room was spacious and clean and overlooked the saltwater lagoon. I greatly appreciate the staff decorating my room for my birthday—it makes me feel very special. I also appreciate the early check-in and late check-out at no additional cost. Thanks, Laguna, for the hospitality.

Leisure Self

10/10

Exceptional

03 Jun 2024

Christos

Amazing . Everything was wonderful from The staff to The food and The beach

Partner

10/10

Exceptional

26 May 2024

Johanna

Beautiful pool area, nicely renovated. Just no real affordable dining option. We are at neighbouring hotels most nights

Leisure Partner

10/10

Exceptional

26 May 2024

Suchitra

Holiday with friends

Comfortable hotel, beautiful grounds, lovely service

Friends_and_family Friends

10/10

Exceptional

20 May 2024

Jack

We stayed in 3 hotels in Bali. This was our first stop and we had a great stay. It really is a place to kick back and enjoy the sun. There are plenty of loungers around both the pools and the beach - something we struggled with at other hotels. The food and breakfast was great. It was our honey moon and the room was made up with the swans and a treat. All the staff were friendly and helpful. You can walk down the beach for many kilometres and visit other hotels and have dinner somewhere else. The golf course is just outside The Laguna and I’d recommend playing a round of you are into that. It’s a great location if you want to relax but also well situated for touring the south of the island. Uluwatu is a great place to visit.

Leisure Partner

10/10

Exceptional

19 May 2024

Michael Todd

Excellent property, will stay again

Leisure Self

10/10

Exceptional

10 May 2024

Sarah

Beautiful rooms, wonderful service, nice beach. A short walk to Bali Collection.

Leisure

10/10

Exceptional

05 May 2024

Dorene

Beautiful property along the beach. We arrived and the room was nicely cooled.

Leisure Family

10/10

Exceptional

01 May 2024

Owen Thomas

Beautiful hotel and resort, with amazing friendly staff and awesome food.
The only thing that was missing was entertainment, only one weekly show that went for 20 minutes. Evenings were quiet there, so depends what you like.

Leisure Family_with_children

10/10

Exceptional

13 Apr 2024

Olivera

Awesome green oasis, warm & friendly, zen place for both individuals and the whole family

Leisure Friends

10/10

Exceptional

12 Apr 2024

Andy

The staff and the hotel manager Adi were very accommodating to all our needs. Always greeted with a hello and a smile by all staff. Excellent grounds on a nice quit beach this place definitely hits the spot.Enjoy!

Leisure Family

10/10

Exceptional

08 Apr 2024

Camilla

Amazing staff, so friendly and happy, nothing was too much trouble.

Leisure Family

10/10

Exceptional

05 Apr 2024

David

Book with confidence.

The team at Laguna knows how to run a luxury hotel. Quality and friendly staff, excellent food & beverages, maintained to a very high standard. I would not hesitate in staying there again. It would be hard for me to make a single complaint, so I wont. Thanks for the wonderful stay!

Partner

10/10

Exceptional

03 Apr 2024

Tudor

Everything was very good, one of the best resorts i stayed in Bali

Friends_and_family Family

10/10

Exceptional

25 Mar 2024

William

Balinese At It’s Best

This hotel has been recently renovated and the rooms are not only beautiful but very comfortable. The resort got
Rounds are extensive with pools everywhere. Very short walk to the beach where we spent our time. There are a large number of chaises with umbrellas at both the beach and poolside, along with cabanas to rent. Beach food and drink service is accessed by pushing a button table side and response is very quick. This resort is modern but has kept the Balinese feel in its lobby and surrounding grounds. Would definitely recommend staying here when in Nusa Dua.

Partner

10/10

Exceptional

12 Mar 2024

Nancy

Staff was always polite and help. Beautiful area

Leisure Partner

10/10

Exceptional

24 Feb 2024

Eve

Great servics Great Food

Business Partner

10/10

Exceptional

10 Jan 2024

Milad

Great resort, beautiful design, brand new rooms, too many fantastic fresh and salt water pools and lagoons. Many options for dining and drinks. Staff were fantastic and so nice. The area and the fact that both sides of the resort are two other beautiful resorts, makes it great to walk around and additional dining and drinking options.
We stayed at a lagoon view room in 2nd floor and it was fantastic with a great view, quiet environment and very much private.
The additional programs like the Balinese dance and fire show complemented our stay in last night.

Leisure Partner

10/10

Exceptional

08 Jan 2024

Kayleigh

Beautiful hotel, super clean and the staff are friendly and helpful. The number of pool areas is a great advantage and the salt water lagoon is a little haven of tranquility!

Breakfast buffet options are great and the quality of the food was excellent.

Our only flaw was that people would go to the main pool early morning to put towels on beds and then not appear to use them until the early afternoon. The hotel policy states that if it’s not used within an hour then towels will be removed - this really was not followed.

Leisure Partner

10/10

Exceptional

13 Dec 2023

Adnan

The staff was amazing and Staff was very helpful. It’s a very private resort not too many guest to bother you.. Highly recommend.

Friends_and_family Family

10/10

Exceptional

04 Dec 2023

Oscar Armando

People are friendly and dedicated to their job

Leisure Partner

10/10

Exceptional

04 Nov 2023

Iuliia

I bought the vacation in this hotel for my mom and she was amazed by the hotel and its territory, said it is indeed luxury. She honored specifically Daria, the hotel staff, who was super helpful and welcoming. The only thing is the ocean low tide is very far, literally makes it impossible to swim during the day, but well, there are several pools in the hotel, and it's mostly on that coast, not only there, and it's fine in the morning and evening.

Business_and_leisure Self

10/10

Exceptional

21 Oct 2023

Kirra

The service was excellent. The staff were extremely friendly and helpful. The resort felt very safe.

Leisure Self

10/10

Exceptional

13 Oct 2023

Simon

This hotel and area is absolutely beautiful. As close to paradise as I can imagine. We only stayed for two nights but if we ever come back to Bali we will be staying here the whole time.

Leisure Partner

10/10

Exceptional

09 Oct 2023

Sue

Excellent servuce and staff ! Great breakfast and clean room.

10/10

Exceptional

01 Oct 2023

Barry

Wonderful Staff, especially at breakfast, pool staff, reception, tour bookings. We had a fabulous holiday.

Leisure Family

6/10

Pleasant

23 Sep 2023

Alan

The resort mostly focused on big events and not their regular guests. Every day they would have weddings or something else and they would be yelling until 10pm or later. No activities for the guests at all. Also breakfast is the same every single day. Besides that everything was good.

Leisure Partner

10/10

Exceptional

22 Sep 2023

Ruth

The hotel is absolutely beautiful. Very well kept, friendly staff and convenient location. Walking distance to the mall and waters blow. The food at the hotel was great. The only comment I would make is that when booking online and paying extra to include breakfast and dinner I thought everything was included. At the hotel I was informed that drinks was not included with dinner and had to pay that separately. It would be ideal to make that a little clearer when booking. Other than that our stay was exceptional and highly recommend.

Leisure Partner