Name: Arrandale Guest House
Address: 28 Mayfield Gardens, Edinburgh, GB

8/10

Excellent

29 Jun 2026

Yung-Ching Thomas

Clean room

Partner

4/10

Poor

06 May 2026

Macie

The bathroom is tiny, I am Pettit, if you are bigger than you will have trouble

Friends

6/10

Pleasant

21 Apr 2026

Rachel

The room itself was pleasant, clean and acceptable. However there was no staff to greet me or take payment. An email message was sent and I requested how the payment was made, this was to no reply.
The following morning (early) I was knocked up and payment was requested, I was more than happy to make payment however I was called out of my room and into the main communal hallway where I was stood in my sleep wear and feeling vulnerable, all whoosh a non English soaking staff member was trying to communicate via text with the manager for a payment link to be sent to me via email.
I requested for the manager to come and speak to me, the staff member put the manager in loud speaker! All of this took place whilst I stood in my sleep wear and felling exposed whilst in the hallway of the hotel.
This could of been better manager

6/10

Pleasant

04 Jan 2026

Matteo

The room was very spacious and the beds were extremely comfortable, which made for a pleasant stay overall. Check-in was quick and straightforward, even though there is no staff on site, access is managed through a Ring doorbell where you speak with management to receive the key, which worked smoothly.

On the downside, communication with the property before arrival was very difficult, as messages went unanswered. The building is also quite old, with single-glazed windows, so outside noise was noticeable. The room was also very cold, which made it less comfortable, especially in cooler weather.

6/10

Pleasant

04 Jan 2026

mahdiya

It was so cold

10/10

Exceptional

05 Dec 2025

GRACE

Spacious room and clean bathroom

Leisure Family

8/10

Excellent

02 Nov 2025

Gary

Room was clean, especially the en suite.

Leisure Self

8/10

Excellent

03 Oct 2025

Jay

The room was quaint and modern. Very spacious room. I did have a difficult time finding the place since I’ve never been to Scotland before though, and the parking was challenging as parking is very limited.

Leisure

8/10

Excellent

29 Sep 2025

Mary

Clean and had everything you would need! On a nice quiet street! A little bit out of the way but there is a bus stop 20m away and very convenient!

Leisure Partner

10/10

Exceptional

23 Sep 2025

Dawn

The owner was very friendly and helpful checking me in went the extra mile to make sure that my stay was the best. It was very clean.

Leisure Self

10/10

Exceptional

22 Aug 2025

Jasmine

Our stay here was great. The room was clean and pretty, in an area right next to a bus stop. It was exactly what we needed to enjoy our trip.

Leisure Partner

10/10

Exceptional

11 Aug 2025

Karen

Very comfortable and quiet great shower and close to everything

Leisure

6/10

Pleasant

24 Jun 2025

MURALIDHARAN

The room looks so attractive on the website pictures!

Leisure Family

6/10

Pleasant

16 Jun 2025

Theresa

Stay for the location - just over a walkable mile to the Royal mile - but not necessarily for a good night sleep on a busy road with poorly insulted windows and inadequate window covering to darken the room

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Jeanette

Was a good stay. It’s a 30 minute walk into city center and has great cafes in walking distance. There isn’t a restaurant at the location, but again a good choice of cafes near.

Leisure Partner

10/10

Exceptional

13 Jun 2025

KARL

Excellent guest house about a mile walk from city centre. Check in with was via a coded security box which was easy to use. Good communication via email. Room was immaculate and roomy. Nicely decorated and good facilities. Would definitely recommend and use again.

Partner

4/10

Poor

09 Jun 2025

Tamra

Yhe sheets were filthy, the toilet wobbled and gold band with diamonds went missing.

Self

8/10

Excellent

09 Jun 2025

Gurdial

Spotless accommodation

Modern bedroom with a modern spotless bathroom. Very convenient for buses into the city centre. Easy check in process.

Partner

10/10

Exceptional

06 Jun 2025

Marcus

Very comfortable stay , high standard of room , clean , excellent facilities, felt safe good check in system, no hesitation to go back for a stay.

Leisure Self

4/10

Poor

31 May 2025

Leslie

Clean but no personal touch at all - only difficult communications through an intercom when we had questions and difficulty entering the building. Clean and reasonably safe and quiet, but NO space to set anything down or hang anything up. Plus, their listing said they have a restaurant: they used to offer breakfast but don't any more which presented problems for our family.

Leisure Family

8/10

Excellent

29 May 2025

Verified traveler

It was very nice, but for some reason room always hot- the floor was warm sometimes and we had to open the window/door to let some cooler air in. Could have used an extra couple pillows or thicker ones.

Partner

8/10

Excellent

18 May 2025

Elaine

On a bus route - but about a 10min ride into town - so that’s a down side - £11 taxi each way or £2 bus each time you want to go to town. Place itself is fairly clean and our room was clean and tidy with lovely white sheets and towels. Our room was not en-suite - but had a private bathroom with a key just for us, so was fine.

Leisure Partner

10/10

Exceptional

10 May 2025

Joanna

Auto check in was easy.

2/10

Poor

07 Apr 2025

Angelita

I booked this hotel for a 3 night stay and I had to ask for a refund and find lodging last minute as the conditions pf this property where very unsafe to stay in. The hotel itself at a glance outside will show you that the hotel hasn’t had a proper update since the late 90s. Balcony outside crumbling, half of the railing missing. Broken glass covered over with plastic. Thorn fitted carpet mended with duct tape. Surfaces covered in years of neglect. The hallways smell, the room is dark and has florescent bulb fixture. The bathroom is like a long corridor ( small that you cannot open your arms on the sides fully) with the toilet on one end and a shower on another with mold creeping on every nook and cranny of it. And the corners with years and years of improper cleaning. I was traveling with my husband and my 6 month old I asked for a refund as I didn’t want to have my baby exposed to this health hazard. The staff was very apologetic and understanding and helped with the refund.

Spend the extra ££ and stay somewhere else.

Leisure Family

10/10

Exceptional

23 Mar 2025

Sarah

Spacious, clean, comfortable and quiet. Check-in is collecting keys from a box. There is no reception. I missed having interaction with a human

Business Self

10/10

Exceptional

23 Mar 2025

David

Those dam crows

Great facility for our 1 night stop over great information on bus and taxi services

Partner

10/10

Exceptional

16 Mar 2025

Seah

Great room. Bright and fresh, nicely decorated. Bed was comfortable. Definitely well worth the money. Would highly recommend this property 5*

6/10

Pleasant

18 Feb 2025

Michelle

When we arrived our room had been double booked. It was late evening. No staff at the premises. When I called they realised their error. They gave us a different room but we had to wait 45 minutes, and go to their sister property (nice but under development).

Leisure Family

10/10

Exceptional

18 Feb 2025

michelle

Very clean, nice garden view. On good bus route. Comfy beds, lovely shower and toilet room.

Self

10/10

Exceptional

16 Feb 2025

Robert

Very modern clean room.

Self

8/10

Excellent

29 Oct 2024

Elena

The Guesthouse looked new or it has been recently refurbished. Very powerful shower with a lot of water pressure, which I liked. Comfy bed and good size room and bathroom. The location is convenient and there are lots of bus connection links to the centre, which is not far anyway, someone could also walk if they fancy it!
Only downside it was the complete lack of responses from the hosts that I tried to contact repeatedly beforehand. Even Expedia tried to contact them unsuccessfully. This should be improved, it's not good to ask questions and being completely ignored, especially because I was supposed to arrive in the evening and it was uncomfortable to think that nobody might not be there since there isn't a front desk at the property.

Leisure Self

8/10

Excellent

28 Oct 2024

Marina

October half term

Stayed in Room 6 for 3 nights. As expected room did not have en-suite bathroom but has a separate private bathroom just for this room. Not a problem at all except the toilet got blocked but this was on the last day, and we have had a prompt response that it will be sorted shortly.
Check in was smooth even with no front desk at the property. Overlooking a busy street but noise was from the traffic mainly which, again, was expected. Pillows are a bit uncomfortable but a minor issue.
All in all decent stay at affordable rate (for Edinburgh in half term) at a walkable distance to the centre. 30 min walk or 10 min on bus.
Well recommend it.
Only one parking spot but there is a notice on the front door with guidance where to park.

Friends_and_family Family

8/10

Excellent

09 Oct 2024

Aaron

Not a bad place to stay. Very helpful staff.
Only downside was the room (6) needs redecorating, water stains on the ceiling and the tiling finish on the walls makes it look like a big bathroom! Has a separate, private bathroom, which was very nice, tho we prefer ensuite as it's a pain getting up in the night and creeping about trying not to disturb other guests. Had to be careful not to leave the keys in the bathroom as you need them to get back into the room.

Leisure Partner

4/10

Poor

04 Oct 2024

Curt

Property is in poor condition, communication w managment poor. No email introduction as to what to expect on arriving. Rm 6, poor condition and very noisy. Rm 8 was in the back, quiet, worth the stay. Biilding is in poor condition, windows bad doors bad. Etc. No services close by, had to take a bus down town for coffee. No food on site. Thos prop does not deserve a 7 rating.

6/10

Pleasant

21 Sep 2024

John

Beds were hard as a slab of granite and very uncomfortable. Small bathroom was ok even though door wouldn’t open all the way for the bed and no restaurant as advertised on site.

Leisure Family

4/10

Poor

18 Sep 2024

Gordon

Too hot. No way to open a window. One flat pillow per person. Street parking only except for two cars.

Leisure

2/10

Poor

16 Sep 2024

Pauline

We arrived and were not let into the property. The proprietor was not at the property so we could not talk face to face. We were told no dogs were allowed although we had booked one. The proprietor said we could not have a refund. She also said that we would have to contact Expedia and promptly put the phone down. Leaving us in Edinburgh at 4pm with no accommodation and not a lot of money. The property had already taken our money £290. We were not allowed into the property so cannot comment on its condition only on proprietors attitude.

Leisure Partner

2/10

Poor

14 Sep 2024

Randall

Due to a mix up with Expedia, this booking was supposed to be replaced by another but it was not cancelled. Even though we never stayed there the owner still charged us the full price and didnt even offer a partial discount.

8/10

Excellent

10 Sep 2024

Dawn

Nice room... small, but more than enough for one person. Bathroom was very modern. Good TV options. Nice bed. No lobby. Only issue was manager was not there during check-in. It created an issue, but otherwise it was fine.

Leisure Self

8/10

Excellent

08 Sep 2024

Brittany

We found this stay very convienient and appreciated the early check in! Coffee and tea was restocked while we were out for the day which was a happy surprise.

Leisure Partner

8/10

Excellent

05 Sep 2024

Aleksandra

Overall, happy with stay

Good, clean room, rather small, but ok for one night. Pleasant, modern decor, functional bathroom, good shower pressure.

Business

10/10

Exceptional

02 Sep 2024

roger

Close to old town and transportation.

Leisure Partner

8/10

Excellent

29 Aug 2024

John

Nice clean room, comfortable, lovely shower.
Ring camera entry a bit of a faff.

Partner

2/10

Poor

24 Aug 2024

Niko

When I arrived, and rang the doorbell, I was connected though the intercom with someone, whom I had a very hard time understanding. The sound quality of the intercom connection was terrible. The person on the other end was apparently shouting as loud as she could, but still almost nothing was arriving at my end. I had no phone plan in the UK yet, had to activate my Canadian plan, and eventually was able to call her by phone to receive the information on how to access the building and my room. I wonder why they don't just sent an email as other places do.

When I eventually entered my room, I figured that it hadn't been serviced. The bedding and towels were obviously from the previous occupant. I called the manager again, and she sent a person over who arrived about 30 min later and cleaned the room.

So, my experience certainly wasn't particularly good.

Business Self

2/10

Poor

21 Aug 2024

Maria

Horrible experience.

A lady banged on the door at midnight asking for payment. They had my credit card on file and I offered to pay at check in. The staff did not speak English in an English speaking country. The worst experience ever.
The rooms are extremely noisy.

Partner

8/10

Excellent

16 Aug 2024

Hayley

Lovely and clean, didn’t see staff but key was left in secure lock and had mobile phone number of owner so this wasn’t an issue.

We were really pleased with the room, all recently redecorated.

5 min bus ride into main centre or £10 in taxi.

Would definitely stay again

Leisure

6/10

Pleasant

23 Jul 2024

Lorelle

The location and room were great, right on the bus line into town, but check in by ring camera not so much

Leisure Self

6/10

Pleasant

17 Jul 2024

Catherine

Arrandale guest house provided a comfortable room and a good spot to rest your head. We stayed in room 6 which has a private bathroom, which was a bit dated but perfectly functional. Points added for a shower with good water pressure. Our room did smell a bit like cigarette smoke when we arrived but it disappeared after we aired out the room. It was most likely due to the smoking spot being right under the window.
It’s easy to access centre of town on the bus, small downside is that it is a bit more of a residential area so things like restaurants/coffee shops etc are limited although lots can be accessed a very short bus ride away.

Leisure Family

2/10

Poor

15 Jul 2024

Keith

Didn’t actually get to stay due to:
1. Hotel took payment 16 days early as it was supposed to be pay at property.
2. No reply to calls or snails for 14 days with a question.
3. Finding out that parking is not included and it’s a free for all on the local streets that are mainly permit only.
4. Finding out there isn’t breakfast available if needed.
5. Finding out it’s an intercom system to okay find the key.
All in all it wasn’t what it said it was when we booked.

8/10

Excellent

12 Jul 2024

William

Good stay, older property guest house. No breakfast but local coffee shop really good.
Very helpful with a late check in made keys available with the intercom.
Would stay there again.

8/10

Excellent

07 Jul 2024

Verified traveler

Ghost Host - Lacks a Personal Touch

Everything about the room in the guest house was fantastic. It was clean and newly finished. All the amenities were provided and it had a lovely bathroom! However, it called itself a \"guest house\", but there was no host to receive the guests. There was no personal customer service at the reception and no clear direction on the check-in procedure was offered on arrival. We found this exasperating! Another guest fortunately explained the procedure to us. To check in, you had to press a buzzer and an unclear and inaudible voice answered and gave you instructions. We expect this at an Air B&B where the owners are often absent, but not at a guest house. This is the reason that we didn't choose an Air B&B. Therefore we will not be recommending this place to others as it definitely lacked a personal touch and the customer service was non-existent.

Partner

2/10

Poor

27 Jun 2024

nancy

This was a terrible stay. There was no parking available except on the street and the map and help was co fusing as hell. The room was spacious and room enough for three.and the beds were clean, and bathroom was clean. But the rest was terrible. The room smelled very odd and and unpleasant. It was also hot and the windows did not open. And the in our booking for 3 people we were given 1 bath mat and 1 handtowel for the room! I contacted the agaent at 8 pm, and when i said we dont have towels and need them now to shower and go to bed, she replied, well I am just going to dinner. I again said we needed them now and she replied she'd bring them later. When is later i asked. She stated 9. She NEVER came to bring the towels!! Just awful customer service!!! Wll tell everyone to stay away!

Leisure Family

8/10

Excellent

20 Jun 2024

Debbie

Location is good, walkable to old town and surrounding area, rooms are quaint and it was clean.

8/10

Excellent

17 Jun 2024

Kevin J

The beds were very comfortable

Leisure

2/10

Poor

08 Jun 2024

deborah

The bed was so small and you could feel broken springs through the mattress
Had booked a room with a private bathroom did think this would actually be in our room but it was out in the hallway 2 doors away so had to leave our room to use very inconvenient in the middle of the night and cold

Partner

10/10

Exceptional

31 May 2024

Heather

No complaints, super comfortable. It was clean and very convenient, the bus stop is right outside and it’s a 10 minute walk to various restaurants, shops and convenience stores. There is no breakfast at the property. We did have trouble contacting the property before hand, and Expedia was also unable to contact them. It shows permanently closed on Apple Maps but it is open. When we arrived, they said they don’t even know that number that was online, however the correct phone numbers are listed outside the door. The number should get updated but we felt safe and clean there and that’s the most important part.

Leisure Family

8/10

Excellent

25 May 2024

Debbie

Nice area

Bigger than expected bedroom and bathroom, easy check in and out, nuce area

Self

10/10

Exceptional

01 May 2024

Corrie

Parking was hard to find but over all a nice stay

Leisure Family

10/10

Exceptional

29 Jan 2024

Alexandria

Cleaner than some hotels I’ve been in. View is homely, beds are comfy and so many restaurants on the walk into the centre and back

Leisure

10/10

Exceptional

28 Jan 2024

Christine

Arundel Guest House Edinburgh

Very comfortable, very clean, well run establishment. Excellent location. Room only which suited us. Plenty teabags milk and coffee which was appreciated

10/10

Exceptional

31 Dec 2023

Anita

Room was great
But before we came in
We conversation for 45 minutes
To explain That we had missed our flight
And that we had booked in october and that we had room 7 and 10
Booknumber Provided
So again after 45 minutes
We were allowed insiders
l’llthink Twice again
And Will pass on to other People how They work there

10/10

Exceptional

22 Dec 2023

Yamin Lily

It was such a fantastic experience for us to stay. This is our second time staying at Arrandale and it is wonderful. Definitely will come back soon.

Business_and_leisure Partner

8/10

Excellent

02 Dec 2023

Yamin Lily

Though the attractions are not in walking distance, the bus stop is nearby and the place is quiet, safe , and clean with lovely responsive staffs.

Business_and_leisure Partner

6/10

Pleasant

30 Nov 2023

Lauren-May

Nice clean property not far from city centre. Quiet and comfortable to sleep.
Only issue we had was the shower settings were faulty and water remained boiling hot which meant we couldn’t wash properly.

Otherwise, nice place to stay

Leisure Partner

10/10

Exceptional

09 Oct 2023

Sharon

We had a lovely refurbished new room very nice, I haven’t stopped talking about it and recommending it to others!! I will definitely be staying there again Thankyou Arrandale for letting us stay at your beautiful home x

Leisure Partner

10/10

Exceptional

07 Aug 2023

HELENA

I arrived at night, there was a nice peaceful ambience about Arrandale, subdued lighting, very much like home.my room was big for a single, both room, and bathroom were spotless. I could not fault anything.Very good value for the money.

Leisure Self

10/10

Exceptional

06 Aug 2023

Susan

We had a lovely room on the ground floor so easy in and out with luggage. Another challenging shower to figure out while trying not to get scalded.

We were only there for a quick overnight before a very early flight and were happy to enjoy the quiet compared to old town center of Edinburgh.

Leisure

10/10

Exceptional

30 Jul 2023

HELENA

The Arrandale Guest House is very easy to get to from Princes Stree.the bus service runs regullarly. And for the fit,walk takes about thirty five minutes. The guest house is exceedingly clean.The room I had was very big for a single.The bedding was like new, and towels were think and f,luffy, would be nice if there had been a restaurant to have breakfast. Wou,d give it five stars

Leisure Self

8/10

Excellent

28 Jun 2023

David

Great location and enjoyable stay

Enjoyed our stay . We had room 6 which i thought was ensuite but was a private bathroom . A little awkward in rhe middle of the night . Disappointed about no breakfast butother than that was a great stay .
Able to leave bags before and after checkin/out . Great location on major bus routes 10 mins from centre . Would definitely stay again and recommend

Partner

4/10

Poor

21 May 2023

Peter

Not up to standard

Renovations in progress during stay. Skip occupying single parking space. No staff on site for complete duration of stay. No breakfast available. Peeling wall paper. Noisy bathroom extractor fan.

Partner

10/10

Exceptional

29 Oct 2022

Christopher

Nice stay with some good basic facilities

Pretty good and would use again. Shower was hot and bed was comfy. Parking in side streets fine. There's some shops along the streets surounding the hotel that are useful. Overall facilities pretty good. Would recommend

Business Self

8/10

Excellent

23 Sep 2022

James

Near the hiking trail to Salisbury Craig’s and Arthur’s Seat.

Leisure Family

8/10

Excellent

08 Sep 2022

Christine

Small functional room for a short stay. Bathroom is very small but again, functional. No amenities. May have been due to covid restrictions - no breakfast available. On a bus route and easy access to the city and major attractions.

Leisure Self

8/10

Excellent

08 Aug 2022

Brian

O K for short stays.

Leisure Partner

2/10

Poor

17 Jul 2022

Luke

Poor service here. Property is a construction site outside and much shabbier than the nearby guesthouses. Inside, my room was very small and dated. They have an early check out (10:30) and they bang on your door right on the dime to get you out. As I was waiting for an Uber outside with my bags one of the owners/ staff actually asked me why I was on the property still. I have never had such rude treatment.

Leisure Self