Name: The First Collection Marina
Address: Al Seba Street PO Box 215373, 1, Dubai, 450005, AE

The First Collection Marina

Dubai · United Arab Emirates

Al Seba Street PO Box 215373, 1View location

100 reviews shown

10/10

Exceptional

31 Jul 2026

Hamad

The hotel was absolutely excellent, with beautiful views, helpful staff, a hearty breakfast meal, all right beside the walk!

10/10

Exceptional

05 Jul 2026

Jonna

The hotel is very clean including the pool area and has the best view from our room (we have ocean+city view). The staffs are great,polite and hardworking. they are assisting the guest the moment you step into the hotel driveway until you check out. Blacksmith bar and eatery has delicious food. Breakfast is a lot and dinner we tried have big servings. Overall stay is superb. 😊

Partner

10/10

Exceptional

20 Apr 2026

Alicia

Very helpful and very accommodating at a stressful time. Great location and very close to the marina.

Partner

10/10

Exceptional

12 Mar 2026

Victoria

First of all, I will give this hotel 10/10 for their customer service. The staff ensures the guests feel at home. I will give a shout-out to Manager Noel, Guest servic- desk associate Mona Lisa, and Simon the bell man. They were very tremendous in assisting us during the Strikes of the gulf War. The ensure guests are well situated even for those who have run out of funds.

Friends

10/10

Exceptional

10 Mar 2026

ZVETOLYUB Pavlov

Great views. Helpful staff.

Family

10/10

Exceptional

09 Mar 2026

Alfredo

Very nice and professional, many small restaurants around but not in shops

Partner

10/10

Exceptional

02 Mar 2026

Roman

All options

10/10

Exceptional

28 Feb 2026

Elizabeth

The only issue I noticed was a little of black mold in the bathroom but other than that everything was amazing, very clean and great customer service from all .

10/10

Exceptional

27 Feb 2026

Jörg

Alles super auch die Lage.
Das Zimmer war toll, wir hatten eine Suite kann ich nur empfehlen.
Wir hatten nur Frühstück gebucht das war auch gut so.
Wir würden jederzeit wieder kommen.

Friends_and_family Friends

6/10

Pleasant

26 Feb 2026

Kenneth

When we arrived. The hotel did not have our booking.
Within about half and hour, the back office created our booking.
There was no apology for the inconvenience.
I mentioned to the front desk that it was my special birthday and they promised to do/give something complimentary in our room. Unfortunately, this did not happen.
The main restaurant for breakfast can be very busy.
On one morning, when this was particularly busy, we were shown to an overflow restaurant, which was actually quieter, the staff were excellent here.

Overall, we had an average, but pleasant stay here.

10/10

Exceptional

24 Feb 2026

Alaa

I didn’t expect my stay to be that delightful. It’s not even only about the place. It’s about the people working there starting from Simon who greets you at the door and Coogan who attends to your needs at the room also the managers Mahmoud.. Suleiman and Karamel the guest relationship. Definitely coming back

Self

10/10

Exceptional

19 Feb 2026

Marco

Excelente

10/10

Exceptional

17 Feb 2026

Paula

Just perfect!

Partner

10/10

Exceptional

08 Feb 2026

Juan

Staff went above and beyond, I enjoyed my stay

6/10

Pleasant

06 Feb 2026

Antonio

Room are a bit noisy, windows not well insonorized.
The external glasses not cleaned.
The room service not well presented and not clear menu.
Personnel very kind at the reception ( Mumin ) .
Breakfast area environment not cozy.

Business

10/10

Exceptional

02 Feb 2026

Marina

The room was nice modern a good size sofa bed.double.fridge for drinks staff were very helpful and friendly. Lovely food and a good bar .bonus access to to the beach on the palm great would stay again.

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

Jan Peter

Great room and staff

Business

10/10

Exceptional

28 Jan 2026

Nivaldo

Nice place.

4/10

Poor

28 Jan 2026

Sharmila

Windows were dirty. Breakfast options and quality were not up to standards. Price of suite was not worth it as it was like staying in a standard room however, door staff were friendly.

10/10

Exceptional

27 Jan 2026

MUHAMMAD SAAD BIN

Beautiful suite and excellent location/service by all the staff

Leisure Family_with_children

4/10

Poor

21 Jan 2026

Dinaz

We booked two rooms and check in said 2 pm. We arrived at 11 and they didn't have the rooms which is fair but we could pay extra for one room upgrade which we did. The other room would still be available at 2. At 4 pm this room was still not available and after 3 calls from the room I was told rudely it's still not available. I went down eventually after 4

10/10

Exceptional

13 Jan 2026

Amanda

We arrived really in the morning and got greeted by a youn man,unfortunately I forgot his name . He is normaly on the reception at night. He was welcoming and saw we where all very tired . He offered us a early check inn.
The rooms was cleaned every day ,fresh towels, bootkes of water and refilled coffee/tea.
What mafe our stay so comfortable was the gentleman at the reception who checked us in early in the morning.

Leisure Family

8/10

Excellent

12 Jan 2026

Arthur

Really comfy and suited my needs

10/10

Exceptional

28 Dec 2025

Manishkumar

Yes

Leisure Family_with_children

4/10

Poor

28 Dec 2025

NAVEED

Breakfast was old and just so crowded it was unreal. Really unpleasant experience

Leisure Partner

10/10

Exceptional

24 Dec 2025

Daniel

Everything was perfectly

2/10

Poor

16 Dec 2025

Rabia

Disappointing

10/10

Exceptional

14 Dec 2025

JAY

The room was spacious, clean and comfortable, excellent breakfast buffet and customer service

Partner

10/10

Exceptional

14 Dec 2025

Sam

Amazing stay here this past week! Suite was incredible! Superbly clean, and staff were just fabulous. Lovely on site restaurant too on first floor! Would 100% recommend !

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Supranamaya

Everything was wonderful. The staff went out of their way to make our stay comfortable. The condition of the room could be improved. It was a bit old at places.

Business

10/10

Exceptional

11 Dec 2025

Kevin

Very helpful staff

Leisure Partner

8/10

Excellent

08 Dec 2025

Alina

Great staff, good breakfast,small light on the room

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Nelson

Good place to stay

Business Friends

10/10

Exceptional

05 Dec 2025

Abdalla

أI spent a wonderful time at this hotel everything was great

Leisure Self

10/10

Exceptional

03 Dec 2025

Abderrahim

The service was the best. The staffs were very helpful and customers oriented

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Pamela

Staff were very helpful, room was clean and breakfast was great.

Business Self

6/10

Pleasant

27 Nov 2025

Nihad

Room was ok…tv not in working order…bad air quality in the area…lots of polution due to the proximity to the power plant/rafinery

Leisure Partner

10/10

Exceptional

26 Nov 2025

Aleksandra

💯

Leisure Family

8/10

Excellent

21 Nov 2025

Kimberly

Nice location, nice room, nice venues

Business Self

10/10

Exceptional

20 Nov 2025

Jacqueline

This was our second stay at the hotel and we had a wonderful time, looking forward to our visit next year.

Leisure Friends

6/10

Pleasant

18 Nov 2025

Valentin

It was reasonable and in a great neighbourhood by the Marina Drive. Clean people are nice, a little bit of a view of the water at the marina. No complaints I had a suite.

Leisure Self

10/10

Exceptional

18 Nov 2025

Diane

Very good woukd recommend

Leisure

10/10

Exceptional

16 Nov 2025

Richard

Every member of staff I encountered was friendly, efficient, courteous. First class!

Leisure Self

8/10

Excellent

12 Nov 2025

Yvonne

Das Zimmer mit Aussicht auf die Marina war toll

Self

10/10

Exceptional

10 Nov 2025

Ailiya

Amazing view and great customer service.

10/10

Exceptional

09 Nov 2025

MICHAEL KJAER

Clean room

Friends_and_family Family

10/10

Exceptional

05 Nov 2025

Abraham

Everything was wonderful

Leisure Family

10/10

Exceptional

05 Nov 2025

Sneha Suresh

Staff was super friendly. It would be best if they could add more Indian dishes. Rooms were clean. All room services were prompt.

Leisure Family

4/10

Poor

05 Nov 2025

David

The beds were the worst ,extremely dirty like old grime dirt and the breakfast is bad and so crowded to many people not enough space nor staff to accommodate guests
The shuttle to the beach is 15 to 20 minute drive and limited availability we hired and uber to take us . The beach club is attached to another hotel crowded ,expensive and not that great of a beach .i seldom beed to write a bad review but this hotel is overpriced and even if it was a better rate i wouldn't go back!!

Partner

10/10

Exceptional

03 Nov 2025

Jeffrey

Nice room. Nice staff

Leisure Self

10/10

Exceptional

31 Oct 2025

Yacine

Très bon rapport qualité prix emplacement

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

MIKHAIL

everything was good! thank you!

8/10

Excellent

27 Oct 2025

Josephine

Location convenient for Marina area and local shops. Traffic easy to find..taxi, Uber. Hotel shuttle for the beach and activities. Didn’t eat at the hotel, but room was clean and bright. Staff were helpful. Great for tourists. Quite busy most of the time.

Friends_and_family Friends

10/10

Exceptional

19 Oct 2025

ROBERTO

Excelente custo benefício

Partner

10/10

Exceptional

17 Oct 2025

Ping Siong

Ramesh from housekeeping did a great job

Business Self

8/10

Excellent

02 Oct 2025

Craig

I was initially very impressed by your staff at reception. Although my room wasnt ready at the specified time, 2pm, I was eventually told I had been upgraded. I dont believe this to be the truth, as on inspection, I found many rooms to be the same.
The staff in the dining rooms were very polite, Levy being someone who should be praised for going above and beyond what was expected. A very polite, charming and friendly man.
However, sraff aside, I thought the breakfast options were limited and the same every day.
I also found out that the rooftop bar and restaurant was not available which was a disappointment to both myself and my partner.
Overall, the hotel and sraff were very good, but by asking my opinion, I believe that there could still be improvements.
However, it was very nice and I would not hesitate to stay there again. A very pleasant hotel

Leisure Partner

10/10

Exceptional

02 Sep 2025

Hannah

Is just perfect

10/10

Exceptional

29 Aug 2025

DIYANA

GOOD

Leisure Family

10/10

Exceptional

27 Aug 2025

Meenakshi D

My Dubai trip

An amazing experience

Business

8/10

Excellent

21 Aug 2025

Munira

I liked the beach club and the breakfast buffet but they could’ve added more variety to the breakfast buffet.

Leisure Family

10/10

Exceptional

02 Aug 2025

Kamran

Staff was awesome , if i go back to this hotel reason 70% will be the staff. They really care about their guest.

Leisure Family_with_children

10/10

Exceptional

23 Jul 2025

Beniam

Everything is good

Business_and_leisure

10/10

Exceptional

11 Jul 2025

Ryan

Leisure Family

10/10

Exceptional

28 Jun 2025

Shezad

Nice

Leisure Family

10/10

Exceptional

18 Jun 2025

Farrah

Amazing hotel staff friendly helpfu

Leisure

10/10

Exceptional

18 Jun 2025

rajesh

Very good

10/10

Exceptional

15 Jun 2025

Babajide

Staff were incredibly courteous, cheerful, and always willing to help. The room was fantastic, clean to a high standard. I will be recommending this hotel as a top place to stay.

Leisure Self

10/10

Exceptional

04 Jun 2025

Imad-Din

clean rooms and great location

10/10

Exceptional

03 Jun 2025

Alecia

Great Staff, clean property

Self

10/10

Exceptional

30 May 2025

Jeffrey

Accommodation was excellent. The rooms were very clean and well kept and quite modern. The staff were very helpful and accommodating. I would highly recommend this hotel for a stay

Partner

10/10

Exceptional

29 May 2025

Greg

Wonderful hotel
Fantastic staff who go above & beyond for their guests.

Friends_and_family Family

8/10

Excellent

27 May 2025

Janayd

Great value for money and good breakfast option and clean and tidy hotel

Leisure Partner

10/10

Exceptional

27 May 2025

Erdem

muhteşem

Self

2/10

Poor

19 May 2025

Tahire Sedef

Worst hotel with bad unhelpful unfriendly staff

Our recent stay at your hotel was unfortunately one of the worst experiences we’ve had. Despite booking an early check-in and being told rooms were available, we were kept waiting in the lobby for hours. Even after explaining that we had small children with us, we were denied access to our rooms.

We had booked four rooms, yet they were all placed in the worst parts of the hotel, with no view, and our family was split across different floors. The front desk staff, especially SOLEIMAN and his supervisor, were extremely unhelpful, unfriendly, and lacked any sense of customer service.

Breakfast was a major letdown — not only was the quality poor, but they even tried to deny us breakfast that was included in our booking. Basic bathroom amenities like cotton swabs were also missing, which is unacceptable in any hotel claiming to offer decent service.

Even accessing other floors to see our family was made difficult. Staff refused to help us with the elevator using their keycards. The overall attitude of the staff made it clear they had no interest in guest satisfaction.

This experience was deeply disappointing. We expected at least basic hospitality, but instead received cold and careless treatment. NEVER GO THERE

Friends_and_family Family

6/10

Pleasant

19 May 2025

Wilson J.

Poop around toilet seat when we checked in. Other guests are rude

Business_and_leisure Partner

6/10

Pleasant

09 May 2025

Maria

The staff are very nice and friendly the area is in marina not far from marina walk you need to cross the bridge to be in marina the rooms are clean but not taking cear of the curtains are dirty and the carpet in the room next to the bed it was dirty same smell. The breakfast is was not so good the fruits was the best. But for the price i think is good not a 5 start hotel i will give 3 stars but next time I will not go to the same hotel.

Leisure Family

10/10

Exceptional

08 May 2025

AL HASSAN

Like the fact that it’s easy access to shopping, beaches and all fun activities.

Leisure Family

8/10

Excellent

07 May 2025

Verified traveler

Nice, nothing more

The hotel was nice. We had some amazing staff members who made our stay memorable. The pool is not really worth it. We went to other pools/beach clubs during our stay. The beach club that is affiliated with the hotel is a bus ride away and you have to pay and book. When we went to the tours desk the lady was so rude we didn’t bother booking. I was also quite surprised by the front desk.. we were not given any of our gold member rewards. In fact we were told that we didn’t have benefits as we had booked via an outside source and not through the hotel. So that was a bit disappointing. All in all the price and the service were well matched.

Friends_and_family Family

10/10

Exceptional

01 May 2025

Safder Hussain

Excellent hotel for the price

Leisure Family_with_children

10/10

Exceptional

30 Apr 2025

FREDDY LUIS

The service from day one was amazing, all the employees super attentive and willing to help at all times!

Leisure Partner

10/10

Exceptional

26 Apr 2025

Cynthia

The staff , from the security / porters at the entrance to housekeeping have been amazing. They are very friendly, helpful and professional. Every one
of them , contributed to me really feeling at home.
They will always come to you within a minute once they see you looking stranded.
Professionalism par excellence is exhibited especially at rush hours during breakfast and at the reception.
Since I started my yearly visit to Dubai this is the first time I have really enjoyed my hotel experience.
My rating is 20/10! That is how much I have enjoyed my stay! Keep it up and be sure I will be recommending this hotel to my friends.
Thank you!

Business_and_leisure Self

10/10

Exceptional

20 Apr 2025

Petra

Very beautiful hotel with great staff

Leisure Partner

10/10

Exceptional

19 Apr 2025

Masud

Good

Friends_and_family Friends

10/10

Exceptional

16 Apr 2025

Sharon

Absolutely loved our stay. Staff were friendly and helpfull. Hotel and room was spotless. Our room was amazing and spacious with marina views. Would recommend staying here

Leisure Family

6/10

Pleasant

14 Apr 2025

Kenion

Overall was a nice hotel but for the price was not worth the price

10/10

Exceptional

07 Apr 2025

Issa

They ware so good with customer service and they have bast food

Business Family

10/10

Exceptional

02 Apr 2025

Veniamin

Our whole experience was great. We loved the option of free shuttle service, however it did book out pretty fast. Complimentary Soluna beach access was an highlight. All staff is very friendly, helpful, and welcoming. The only negative thing is that on multiple occasions we were told to go to concierge desk but we have never seen a single person at the concierge desk even though we checked several times a day. The entrance/lobby is pretty small and was always very busy, which makes it a not very relaxing entrance and first impression. The breakfast buffet had a ton of variety and excellent options. Coffee was good, but one or two machines seemed to be non-working about half of the time. We loved the proximity of the hotel to Dubai Marina and the fact that we could walk to most places.

Leisure Friends

10/10

Exceptional

30 Mar 2025

Lou

I've stay at this hotel a number of times and each time it was a great experience

Business_and_leisure Self

10/10

Exceptional

27 Mar 2025

Taymur

Nice

8/10

Excellent

24 Mar 2025

Rebecca

The Club Room was perfect for our needs – spacious, well-appointed, and very comfortable. Having access to the Club Lounge was a real bonus too, offering a relaxing space to unwind with complimentary refreshments throughout the day.

The hotel itself was clean, modern, and ideally located for exploring the area. Staff were friendly and attentive, always happy to help with any queries or requests.

The only downside for us was the pool area – while clean and well-maintained, it's quite small and unfortunately only gets a couple of hours of sunshine each day due to being surrounded by taller buildings. It’s not the spot for a full day of sunbathing, but nice enough for a quick dip.

Overall, we had a lovely stay and would happily return, especially for the comfort of the Club Room and the added touches that made it feel like a real treat.

Leisure Partner

8/10

Excellent

17 Mar 2025

Aleksey

The hotel is well maintained, and the room cleaning service is of high quality. The staff is professional and very responsive. However, the pool and gym facilities are relatively small for a hotel of this calibre. The location is excellent for ones looking for the Dubai Marina district; although there may be some noise from surrounding roads, it becomes barely noticeable once the curtains are closed.

Business Self

10/10

Exceptional

14 Mar 2025

Igor

Everything is just

8/10

Excellent

12 Mar 2025

Chris

Goid

Good value

Partner

10/10

Exceptional

05 Mar 2025

Emily

Great stay

Thank you so much for a wonderful stay. The staff were very friendly - we didn’t get the names of everyone who helped us but thank you to Duncan for helping us with our luggage! The breakfast was delicious and there was a great selection of both hot and cold options. We really appreciate the upgraded room which was beautiful, bright and spacious. We wish the property was closer to the metro but knew that when we booked it - just one thing to consider if you want to try and avoid always taking a taxi! Other than that highly recommend this property

Partner

8/10

Excellent

04 Mar 2025

Darren

Nice hotel with a beautiful beach resort at a cost

A nice hotel if you want to be in the marina as it’s minutes from the water front and around a 20 minute walk to JBR over a flyover. Taxis are very cheap to take anywhere. The food offering was good and you can walk 15 minutes to the nearby Millennium hotel also owned by the same company to use your Half and Full board vouchers. That hotel has a bar style place and a lovely Japanese restaurant where the maki rolls were amazing. At this hotel there’s a buffet restaurant and also a barbecue/bar type place.
There’s loads of eateries along the marina walk and it’ll take you a 15 minute walk to get to them and then a total of 30 minutes to get to the Marina Mall.
The service at this hotel was great and all staff were polite and helpful.
They had access to the Soluna Beach Resort on the Palm, which has a beautiful pool and beach area. This is at a cost of around £20 per person for a lounger on the beach, but you do get £10 in credit to spend there. There’s also a nice shuttle bus that you can get there for free if you book, but a taxi is only around £15. This was lovely but I wished they sold an entire stay package for this as we went here a lot. There’s a lovely restaurant called Énas in Soluna that is also included in the half and full board offering.

Friends_and_family Family

10/10

Exceptional

03 Mar 2025

Nasir

Good

8/10

Excellent

03 Mar 2025

Verified traveler

Good location

Good hotel due to its location near the Marina. Service with a smile. Soluna Beach Club deal for hotel guests is worthwhile - but it at reception.

Partner

8/10

Excellent

02 Mar 2025

Thijs

Rooms (suite) spacious and clean.
Breakfast was average in our opinion, we were there during a busy period, long lines at the buffets.

Leisure Partner

8/10

Excellent

01 Mar 2025

Leanne

Very clean and modern rooms and a decent stay. The view from the balcony was lovely. The access to Soluna Beach Club and proximity to JBR makes it worth it. However, they really need to get an ice machine on each floor or even the ground floor. Getting ice from the restaurant was a pain (and every time you only receive a tiny cup for 1 drink). Also the 10 dhs charge for bringing wine glasses to the room is so unnecessary and makes it feel like a cheap hotel. I asked for a bottle opener and it took 45 minutes to bring it. Same with food ordered in the restaurant. Otherwise, I enjoyed my stay.

Leisure Friends

4/10

Poor

27 Feb 2025

Verified traveler

the pool advertised on Expedia is NOT from this hotel you are staying at. You can book it for a fee, but it is NOT included. Its kind of wrong advertisement.

Leisure Family_with_children