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Crystal Bay on the Broadwater

Gold Coast - QLD · Australia

182 Marine Parade, LabradorView location

8.8/10Excellent951 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.6/108.6
Condition8.4/108.4
Location9.0/109.0
Neighborhood9.2/109.2
Value8.8/108.8
Amenities8.8/108.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Crystal Bay on the Broadwater

Located in Labrador, Crystal Bay on the Broadwater is a perfect starting point from which to explore Gold Coast. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep.

Free Wi-Fi in all rooms, wheelchair accessible, facilities for disabled guests, express check-in/check-out, luggage storage are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep.

In some of the rooms, guests can find television LCD/plasma screen, carpeting, mirror, sofa, internet access – wireless. The hotel's peaceful atmosphere extends to its recreational facilities which include hot tub, fitness center, sauna, golf course (within 3 km), outdoor pool.

For reliable service and professional staff, Crystal Bay on the Broadwater caters to your needs.

Read more about this hotelShow less

Located in Gold Coast (Labrador), Crystal Bay on the Broadwater is within a 10-minute drive of Chevron Renaissance and Cavill Avenue. This aparthotel is 3 mi (4.9 km) from Surfers Paradise Beach and 4 mi (6.5 km) from SkyPoint Observation Deck.

Make yourself at home in one of the 52 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 200.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 8:30 AM - 5:00 PM
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Check-in hours are 8:30 AM - 12:30 PM on Sunday.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: AUD 30.0 per day
    • Rollaway bed fee: AUD 30.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Broadwater Parklands 1.3 km / 0.8 mi
Gold Coast Aquatic Centre 1.5 km / 0.9 mi
Australia Fair Shopping Centre 1.9 km / 1.2 mi
Dendy Cinemas Southport 2.5 km / 1.5 mi
Marina Mirage Shopping Centre 2.8 km / 1.7 mi
Gold Coast University Hospital 3 km / 1.8 mi
Gold Coast Private Hospital 3.2 km / 2 mi
Mariner's Cove Marina 3.2 km / 2 mi
Philip Park 3.3 km / 2 mi
Spirit of Gold Coast 3.3 km / 2.1 mi
Parkwood International Golf Course 3.8 km / 2.4 mi
The Spit Beach 3.8 km / 2.4 mi
Griffith University, Gold Coast Campus 3.9 km / 2.4 mi
Main Beach 3.9 km / 2.4 mi
Macintosh Island Park 3.9 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 52
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Airport ShuttleExtra charge
  • Laundry service
  • 24-hour securityExtra charge
  • Lift access
Show 16 more facilities & services
  • Garden
  • Newspapers
  • Luggage roomExtra charge
  • BBQ facilities
  • Smoking areaExtra charge
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Picnic
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • WindsurfingExtra charge
  • Table tennisExtra charge
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 3Room • CAPACITY 3ROO.C3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    Room CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOM WITH VIEWSAPARTMENT • ONE BEDROOM WITH VIEWSAPT.B1-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    APARTMENT ONE BEDROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE ONE BEDROOMAPARTMENT • DELUXE ONE BEDROOMAPT.B1-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    APARTMENT DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PENTHOUSERoom • PENTHOUSEROO.P6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    Room PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE QUEEN BEDAPARTMENT • DELUXE QUEEN BEDAPT.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    APARTMENT DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE TWO BEDROOMAPARTMENT • DELUXE TWO BEDROOMAPT.B2-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    APARTMENT DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN BED TWO BEDROOMSAPARTMENT • QUEEN BED TWO BEDROOMSAPT.B2-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    APARTMENT QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE TWO BEDROOMSDouble or Twin • EXECUTIVE TWO BEDROOMSDBT.B2-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    Double or Twin EXECUTIVE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.B2-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PENTHOUSEAPARTMENT • PENTHOUSEAPT.P6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    APARTMENT PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE THREE BEDROOMAPARTMENT • DELUXE THREE BEDROOMAPT.B3-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE THREE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    APARTMENT DELUXE THREE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE THREE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMS WITH VIEWSAPARTMENT • TWO BEDROOMS WITH VIEWSAPT.B2-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    APARTMENT TWO BEDROOMS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEW TWO BEDROOMSRoom • GARDEN VIEW TWO BEDROOMSROO.B2-GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    Room GARDEN VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE ONE BEDROOMSINGLE • DELUXE ONE BEDROOMSGL.B1-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    SINGLE DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Bay on the Broadwater

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

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    Crystal Bay on the Broadwater

    APARTMENT TWO BEDS

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

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    Room code: APT.2B

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  • Room DELUXE TWO BEDROOMRoom • DELUXE TWO BEDROOMROO.B2-DX

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDROOM

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    Crystal Bay on the Broadwater

    Room DELUXE TWO BEDROOM

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-DX

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  • APARTMENT GARDEN VIEWAPARTMENT • GARDEN VIEWAPT.GV

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW

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    Crystal Bay on the Broadwater

    APARTMENT GARDEN VIEW

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW

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    Room code: APT.GV

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  • SINGLE DELUXE THREE BEDROOMSINGLE • DELUXE THREE BEDROOMSGL.B3-DX

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    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE THREE BEDROOM

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    Crystal Bay on the Broadwater

    SINGLE DELUXE THREE BEDROOM

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    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE THREE BEDROOM

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    Room code: SGL.B3-DX

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  • APARTMENT ECONOMYAPARTMENT • ECONOMYAPT.EY

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ECONOMY

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    Crystal Bay on the Broadwater

    APARTMENT ECONOMY

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    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ECONOMY

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    Room code: APT.EY

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  • SINGLE EXECUTIVE TWO BEDROOMSSINGLE • EXECUTIVE TWO BEDROOMSSGL.B2-EJ

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    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE TWO BEDROOMS

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    Crystal Bay on the Broadwater

    SINGLE EXECUTIVE TWO BEDROOMS

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    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.B2-EJ

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  • APARTMENT GARDEN VIEW TWO BEDROOMSAPARTMENT • GARDEN VIEW TWO BEDROOMSAPT.B2-GV

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW TWO BEDROOMS

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    Crystal Bay on the Broadwater

    APARTMENT GARDEN VIEW TWO BEDROOMS

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-GV

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  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

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    Crystal Bay on the Broadwater

    APARTMENT QUEEN SIZE BED

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

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    Room code: APT.QN

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  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

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    Crystal Bay on the Broadwater

    APARTMENT THREE BEDROOMS

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

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    Room code: APT.B3

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  • APARTMENT CAPACITY 3 ONE BEDROOMAPARTMENT • CAPACITY 3 ONE BEDROOMAPT.B1-C3

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 3 ONE BEDROOM

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    Crystal Bay on the Broadwater

    APARTMENT CAPACITY 3 ONE BEDROOM

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 3 ONE BEDROOM

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    Room code: APT.B1-C3

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  • Room DELUXE THREE BEDROOMRoom • DELUXE THREE BEDROOMROO.B3-DX

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE THREE BEDROOM

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    Crystal Bay on the Broadwater

    Room DELUXE THREE BEDROOM

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE THREE BEDROOM

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    Room code: ROO.B3-DX

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  • Room DELUXE ONE BEDROOMRoom • DELUXE ONE BEDROOMROO.B1-DX

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE ONE BEDROOM

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    Crystal Bay on the Broadwater

    Room DELUXE ONE BEDROOM

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE ONE BEDROOM

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    Room code: ROO.B1-DX

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  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

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    Crystal Bay on the Broadwater

    Room TWO BEDROOMS

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

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    Room code: ROO.B2

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  • Room GARDEN VIEW ONE BEDROOMRoom • GARDEN VIEW ONE BEDROOMROO.B1-GV

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW ONE BEDROOM

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    Crystal Bay on the Broadwater

    Room GARDEN VIEW ONE BEDROOM

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1-GV

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  • APARTMENT EXECUTIVE TWO BEDROOMSAPARTMENT • EXECUTIVE TWO BEDROOMSAPT.B2-EJ

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

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    Crystal Bay on the Broadwater

    APARTMENT EXECUTIVE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-EJ

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  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

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    Crystal Bay on the Broadwater

    APARTMENT STANDARD

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

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    Room code: APT.ST

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  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

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    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

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    Crystal Bay on the Broadwater

    SINGLE STANDARD

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    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

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    Room code: SGL.ST

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  • Room EXECUTIVE TWO BEDROOMSRoom • EXECUTIVE TWO BEDROOMSROO.B2-EJ

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE TWO BEDROOMS

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    Crystal Bay on the Broadwater

    Room EXECUTIVE TWO BEDROOMS

    Room photos

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-EJ

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  • APARTMENT GARDEN VIEW ONE BEDROOMAPARTMENT • GARDEN VIEW ONE BEDROOMAPT.B1-GV

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW ONE BEDROOM

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    Crystal Bay on the Broadwater

    APARTMENT GARDEN VIEW ONE BEDROOM

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    Photos are not available for this room type.

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW ONE BEDROOM

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    Room code: APT.B1-GV

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  • FAMILY ROOM PENTHOUSE WITH VIEWSFAMILY ROOM • PENTHOUSE WITH VIEWSFAM.P6-WV

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    PENTHOUSE WITH VIEWS

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    Crystal Bay on the Broadwater

    FAMILY ROOM PENTHOUSE WITH VIEWS

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    PENTHOUSE WITH VIEWS

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    Room code: FAM.P6-WV

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Guest reviews

What other guests saying about Crystal Bay on the Broadwater

8.8
Excellent
951 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
9.0 /10
Neighborhood
9.2 /10
Value
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
George
Great place
10/10
Exceptional
22 Jul 2026
Sean
Property was as described and location was great for visiting all the theme parks and surfer's paradise.
Family_with_children
10/10
Exceptional
18 Jul 2026
Melissa
The rooms were very clean and cosy great area and lovely staff 100 💯 Recommended for a family get away accommodation also cheap
Family_with_children
10/10
Exceptional
04 Jul 2026
Laetitia
Lovely apartment. Thank you for having us.
Family_with_children
10/10
Exceptional
21 May 2026
mary
Beautiful spacious apartment, had everything we needed ,great views and good location.
Partner
10/10
Exceptional
04 May 2026
Elyse
Good location, easy parking, friendly staff and amenities as described.
Family_with_children
10/10
Exceptional
28 Apr 2026
Mark
The room was clean. Easy to park the car. With a great view
10/10
Exceptional
15 Apr 2026
Arlen
The property is perfect location , amazing view of the ocean, great place to relax and walk along the shore. I love to stay there again. The apartment needs a little bit of upgrade but still overall cozy place to stay.
Family_with_children
10/10
Exceptional
08 Apr 2026
Elizabeth
Beautifully appointed apartment. Had everything you could ned
10/10
Exceptional
07 Apr 2026
Rowena
The place is perfectly great, i recommend everybody to come and stay for longer.
Its a Family oriented facility .
Family_with_children
10/10
Exceptional
06 Apr 2026
srisenthan
Good place
10/10
Exceptional
24 Mar 2026
Andrew
Ideal spot for a relaxing stay. Rooms are spacious and well equipped. Restaurants and cafes at Chirn Park are excellent albeit 20 minute walk. Restaurants and Cafes at Broadwater and near Aqua Building are very good and only 10 minute walk. Extended our stay for an extra 2 weeks
Partner
10/10
Exceptional
01 Mar 2026
Kent
Great location, and excellent room. Very comfortable.
8/10
Excellent
05 Feb 2026
john
All the rooms and balcony were spotless, front desk was on the ball on arrival. Very pleasant stay
Leisure Self
6/10
Pleasant
29 Jan 2026
Allison
We stayed there 3 nights and there was onlyb1 roll of toilet paper.
10/10
Exceptional
21 Jan 2026
Matt
Staff very helpful and friendly
Leisure Family
6/10
Pleasant
13 Jan 2026
Kathryn
We stayed in the Standard 2 bed apartment. The location is good, view of the Broadwater and handy to shops, parks etc. pool was good.

This apartment is in need of an upgrade unfortunately. Doors on balcony don’t lock, aircon noisy & smelly. Damp smell through apartment so had to really open all doors for airflow. Carpet sticky, couches in need of replacement, toilet roll holder broken & a few other small things. Balcony furniture old. Fans were dusty.

Would stay again but in an upgraded apartment.
Staff were pleasant to deal with.
Leisure Family
10/10
Exceptional
11 Jan 2026
Katie
Awesome place
6/10
Pleasant
07 Jan 2026
ALLISON
Room and furniture is dated and could have been cleaner. Shower floods the entire bathroom due to design and shower door problems.
8/10
Excellent
05 Jan 2026
lakhvinder
better if they provide air conditioning control in all guest rooms.
Leisure Family
8/10
Excellent
05 Jan 2026
Tracey
Staff were courteous and welcoming. Check in and check out were seemless and easy. The apartment could do with some extra cleaning of fans in bathroom, spa jets and ledges on big windows. TV and wall fan in one of the bedrooms did not work so that was disappointing but overall our stay was good. Location was excellent for what we needed also.
Leisure Family
10/10
Exceptional
03 Jan 2026
Amanda
Great location. Beautiful view! Very clean. Loved it
Leisure Family
6/10
Pleasant
03 Jan 2026
Jasvinder
The staff were friendly and the location was excellent, with beautiful water views. However, the apartment itself was very disappointing. Two of the rooms did not have air conditioning, and one room has a water heater installed in the room with no ventilation considerations. There was no consideration for guest comfort, as proper ventilation or air conditioning should be essential.

None of the bathrooms had locks, which was unexpected and uncomfortable, especially as they were shared bathrooms. The utensils were not clean, and the apartment overall felt poorly maintained and in need of renovation.

There were also no bin bags provided for our four-night stay. While the views were great, the apartment did not justify the price we paid. Compared to our previous stays across Australia, this fell well below our expectations.
Leisure Family_with_children
8/10
Excellent
30 Dec 2025
Jack
room is clean, staff is helpful, reception not available when checking in, rang up to get keys from security box and instructions.
Leisure Family
8/10
Excellent
25 Dec 2025
Andrew
Although the room was clean it was in need of some general maintenance and was showing its age.We will be coming back but will be upgrading to a renovated room.
Leisure Partner
10/10
Exceptional
24 Dec 2025
Shirley
Was a great stay. Room was amazing, amenities great and staff very friendly.
10/10
Exceptional
24 Dec 2025
Robert
Excellent view. Great aircon and friendly staff. 👍👍
Leisure Partner
10/10
Exceptional
18 Dec 2025
Angela
Clean apartment and a room with a view. Highly recommend!
10/10
Exceptional
11 Dec 2025
REBEL
Loved everything about this place and location.
Leisure Family
10/10
Exceptional
06 Dec 2025
LEAH
The beds were super comfy and the room clean and tidy. The view was spectacular and so quiet!
Leisure Family
8/10
Excellent
29 Nov 2025
Wade
Everything was good. Nice clean facilities.
Great pool and spa area
Leisure Partner
8/10
Excellent
13 Nov 2025
Yvonne
Good set up, 2 bedrooms, very comfy beds. The floors were not the cleanest and rather noisy with balcony over the pool area. Balcony furniture has seen better days
Partner
10/10
Exceptional
11 Nov 2025
Annette
Clean, friendly staff, will be staying again
Leisure Friends
6/10
Pleasant
08 Nov 2025
Sofie
Very nice but was unable to shower due to a very yucky smell
6/10
Pleasant
07 Nov 2025
karina
Staff was really friendly and overall it was very clean, bedsheets etc. The room I had had a really old and dirty looking/ stained carpet and mat. If I didn't have a toddler I wouldn't have cared, but felt a bit yucky. Also there was no ceiling fan in the bedroom
8/10
Excellent
30 Oct 2025
Carmen
Air conditioning very effective. Free safe underground car parking a bonus.
8/10
Excellent
15 Oct 2025
Glenys
Always enjoy but did not think this unit was as good a location or layout to the one we had last year.
Leisure Partner
10/10
Exceptional
06 Oct 2025
Kylie
This was the first time I have stayed at this property and it was absolutley wonderful. The apartment was beautifully kept, the view was stil beautiful even though blocked by road side trees. Staff were amazing when I advised of the 3 very minor issues upon leaving. The pool, saunas, bbq area and eating area were well kept and clean as well. Very short walk around the corner to a bus that can take you into the city or out to Sea world. Great location. I will definatley be booking again.
Leisure Family
6/10
Pleasant
27 Sep 2025
Michelle
The pool, gym and spa facilities were fantastic. The apartment was clean but quite dated.
Business_and_leisure Family
10/10
Exceptional
26 Sep 2025
jennifer
every thing was very good
Business Partner
10/10
Exceptional
21 Sep 2025
Harley
Great service, clean rooms very comfortable and child friendly
Leisure Family_with_children
10/10
Exceptional
19 Sep 2025
Leann

One night getaway

Great sized unit very comfortable unit full sized fridge great sized lounge room way checkin , a carpark great view from all windows and balcony ,air con
Partner
8/10
Excellent
18 Sep 2025
Laura
Friendly staff, great facilities. Rooms could do with painting and an extra couch or new dinning seats. Lovely little touch of complimentary icepoles. Carpark was good as was pool.
Friends_and_family Family
10/10
Exceptional
11 Sep 2025
Marcus
Excellent layout
8/10
Excellent
06 Sep 2025
Faeann
The location is excellent.
8/10
Excellent
16 Aug 2025
Leonard
Good outlook, friendly staff.
Leisure Family
10/10
Exceptional
12 Aug 2025
robert
Clean ,tidy first class
Leisure Partner
10/10
Exceptional
12 Aug 2025
Sharon
Great space and clean
10/10
Exceptional
09 Aug 2025
Alister
We loved our stay views were amazing from our room and room had everything we needed
Leisure Family
10/10
Exceptional
03 Aug 2025
Christopher
Good staff
Business_and_leisure Self
8/10
Excellent
24 Jul 2025
Ben
Beautiful views off the balcony!
Only a one night stay so didn’t get to use the facilities - but close to food options and everything you would need.
Was perfect for the price.
Leisure Partner
6/10
Pleasant
19 Jul 2025
Annette
This was our 2nd stay at Crystal Bay in two years. We love the location, cleanliness and presentation of the apartments, also the place is mobility friendly. We have marked it down purely because the wifi was so unreliable. Traveling from another country we relied on wifi for communicating with family and friends and also for planning our sightseeing and venues for the days ahead. We were mostly unable to do this during our 8 day stay so it would be something we would seriously consider when planning any future visit to the GC.
Leisure Partner
6/10
Pleasant
17 Jul 2025
Steven
After hours check in was shocking. Arrived at 630pm and waited 30 minutes before I managed to get someone to answer the after hours call.
Great location, and room had plenty of space. But appliances were old and broken, showers were old and broken. In general the place needs work.
Leisure Family
8/10
Excellent
16 Jul 2025
Karen
Location is amazing!!!! Spacious rooms.
Leisure Family
10/10
Exceptional
13 Jul 2025
Holly
Very easy check and super helpful with a 25 person sports group
Business
8/10
Excellent
10 Jul 2025
Nicki
As a business traveller, would have been good to know that Reception is open 08:30-17:00. Arrival after 17:00 wasn't an issue as I called & got in via a dropbox, but I was then told I had to hang around until 08:30 the next morning to provide ID & credit card; not ideal when working. The gym did not open until 07:30 - again not good for someone who works out at 05:00. That said, the area around the hotel is beautiful so morning gym was replaced by morning walks. The promised VIP bottle of wine was absent; not an issue as I don't drink, but not the VIP perk advertised. I will probably stay again & ensure I check in before 17:00 on the first day.
Business Self
10/10
Exceptional
08 Jul 2025
Wen
A comfortable stay
Leisure Family
6/10
Pleasant
29 Jun 2025
sabrina
Apartment was run down and needs an upgrade. It is also quite small. But pool and amenities were great. It’s a super location, walking distance to restaurants and a stunning outlook of the bay. We travelled with 2 kids.
Leisure Family_with_children
10/10
Exceptional
25 Jun 2025
Henry
Beautiful view over the Broadwater towards Sea World . Apartment 401 (Deluxe) was spacious and well appointed
Leisure Partner
4/10
Poor
25 Jun 2025
Lyn

Very average property

Very basic accommodation and an old property whose apartments haven’t been updated at all since being built many years ago.
Room was old and not very well maintained and smelt of old cooking smells and poor drainage. Whilst IK and good value for one night or two. I wouldn’t choose it for an extended stay.
Partner
10/10
Exceptional
24 Jun 2025
Tania
Friendly, happy place. Will return
10/10
Exceptional
12 Jun 2025
Ramez
Nice and quiet location
6/10
Pleasant
07 Jun 2025
Geoff
The beds could be better and the interior could be updated but overall we had a pleasant stay.
Leisure Partner
10/10
Exceptional
02 Jun 2025
Odette
Loved the hotel, the apartment was really nice it had a great view the area was quiet. If I had something to complain about the shower could have been cleaner mould on the door handle and a bit of rubbish on the floor
Partner
10/10
Exceptional
02 Jun 2025
Cindy
We stayed in a 2 bedroom apartment - lovely and clean, great views, good beds, overall really good. Staff were really nice and helpful. 😊
Leisure Family
10/10
Exceptional
31 May 2025
Daisy
Crystal Bay is located in a quite, peaceful area with a stunning veiw. Gas station, coffee shop, convenience store ect are all within walking distance. The rooms are self contained and supplied with everything you need for a easy and comfortable stay. As well as a pool, spa, barbecue area, gym ect. The staff are so friendly and very helpful. I highly recommend and will definitely be back!
Friends_and_family Family
10/10
Exceptional
29 May 2025
Nancy
All quiet just what I needed
Leisure Self
10/10
Exceptional
22 May 2025
Rodney
having stayed here on more than 5 occasions it has been consitently a great place to stay. Thats why we always come back.
10/10
Exceptional
14 May 2025
Tania
Was relaxing easy access to beach
Leisure Partner
10/10
Exceptional
14 May 2025
LEI
Easy parking, big living room, kitchen device for cooking
Business Self
10/10
Exceptional
13 May 2025
Kopae
Very nice,tidy, nice lounge, bedrooms ,kit hen, pool spa suna really goodclean,beautiful area and place, a wee bit outdated but for the price very affordable, best fir buck in surface
Leisure
8/10
Excellent
11 May 2025
Rob
No fuss clean nice spot
Leisure Friends
6/10
Pleasant
06 May 2025
Sarah
Lovely view
Leisure Family
10/10
Exceptional
06 May 2025
Lynette
Fabulous view, secure parking and location suited us perfectly. Would stay there again.
Leisure Partner
10/10
Exceptional
03 May 2025
Noela
We enjoyed our brief stay here; staff were friendly and helpful, quiet location was great, 1 bed garden view on 2nd floor was spacious, well eqipped, and comfortable. We'll come back again, hopefully for a longer stay.
Leisure Partner
10/10
Exceptional
02 May 2025
Linda
Clean, comfortable well equipped. Exceptional security and parking availability.
10/10
Exceptional
29 Apr 2025
Jason
Quiet area, nice view alone the beach, very nice staff at reception,
Leisure Partner
10/10
Exceptional
25 Apr 2025
Brent
Quite, close to Gold Coast Amenities, clean, Reception Staff are very helpful and lovely.
A place we will stay again at and recommend.
Leisure Partner
8/10
Excellent
23 Apr 2025
Maree Annetta
Our stay was nice, unfortunately check in was terrible, no communication on how to check in on public holiday and no VIP gift
But room nice, clean.
Business_and_leisure Family
10/10
Exceptional
08 Apr 2025
Patricia
Overlooking the beach, great views from the 3rd floor. All questions answered quickly, access was easy for shopping and restaurants and there was good parking in the basement and in the rear parking lot.
Leisure Self
6/10
Pleasant
29 Mar 2025
Mary
Our 11th floor apartment had a great view of Surfers and the sea, but it was a bit dated. Staff were very nice and helpful. Facilities were good especially outdoor spa, sauna and steam room. Buses are an easy way to get there from the train station and into town. .
8/10
Excellent
14 Mar 2025
Paul
Lovely property. Our room most probably wasn't the best as it was at the side even though rated a water view. Only just!
Leisure Partner
8/10
Excellent
05 Mar 2025
Judith
Made for an easy holiday
10/10
Exceptional
03 Mar 2025
Mary
We had a wonderful stay at Crystal Bay on the Broadwater, checkin was easy, the facilities were great and the staff efficient and helpful. We would definitely stay there again.
Leisure Family
8/10
Excellent
02 Mar 2025
Harshit
Nice two bedroom unit for small family. Easy checkin process and secure, water view
Overall good apartment unit
Leisure Family_with_children
10/10
Exceptional
19 Feb 2025
Verified traveler

Will stay again

GREAT location and the size of the apartment was really generous. Loved the view and sitting on the balcony watching the world go by. Friendly staff. Secure parking.
Self
10/10
Exceptional
10 Feb 2025
PAUL
Excellent location, great view and well furnished room. Could have been cleaner thou. Would stay again.
Leisure Friends
10/10
Exceptional
05 Feb 2025
Sandeep
We (family of 4) stayed for 6 nights in 2 bedroom apartment and it was a great stay. Apartment was clean, tidy and spacious with balcony. It has a secure car parking at the basement with easy access via lift. Kitchen, laundary appliances etc was all working.
It has nice clean pool and spa, kids loved it.

Only con is that they provided 1 day of basic supply items like toiletries, dishwasher soap and we are suppose to buy our own.

Overall happy with the stay.
Leisure Family_with_children
10/10
Exceptional
01 Feb 2025
Janine
Friendly staff, very clean & tidy.
Pool was terrific.
Will stay again, such a quiet area.
Leisure
8/10
Excellent
31 Jan 2025
Sarah
Great location lovely view-
Large palms need some tlc and windows/runs need a good clean full of dust and cobwebs …but beds were very comfy-
Free ice blocks were a lovely touch.
Great gym to use but no cleaning products in gym to wipe down equipment.
We will be back thankyou
Leisure Family
10/10
Exceptional
30 Jan 2025
Kamal
We stayed here for a whole week it was very nice and convenient location
8/10
Excellent
21 Jan 2025
Annabel
Recently spent 3 night at this property. The rooms were clean and set up well. Stayed in a one bedroom apartment which only had aircon in the lounge room however a pedistal fan was provided in the room. Wasn’t an issue as it was just myself and my partner. Overall great little place which I would book again.
10/10
Exceptional
14 Jan 2025
Tiffany
N/a
Leisure Family
10/10
Exceptional
09 Jan 2025
Clare

Family Christmas stay

We really enjoyed our stay - rooms spacious & clean with everything we needed - area close to what we liked & it was quiet
Friends_and_family Family
10/10
Exceptional
08 Jan 2025
Sumit
Nice location, clean rooms
8/10
Excellent
07 Jan 2025
Maria
Enjoy our stay at Crystal. Nice and clean
8/10
Excellent
05 Jan 2025
Vance
Excellent view
10/10
Exceptional
25 Dec 2024
Jan
Position was excellent, beautiful outlook, very friendly and helpful staff at reception, would definitely stay here again.
Leisure Family
6/10
Pleasant
24 Dec 2024
Verified traveler

Some good some not so good

Downside- 3 bedrooms and only one had air con, fridge was old and had cracked tray, only cne with small milk, no water or mini bar.
No breakfast.
bedroom TV's did not work.
The upsides.
Spa and pool and sauna and steam room were great thou, gym small but was useable upto date gym machines.
Bed and pillow were comfortable.
Friends_and_family Family
10/10
Exceptional
12 Dec 2024
Kylie
Plenty of parking for holidayers in safe secure underground parking. Basic amenities but kept very clean and with access to pool, sauna, workout areas was a bonus. Friendly service and easy check in/out process. Would stay again.
Leisure Family_with_children

Location & surroundings

Crystal Bay on the Broadwater
182 Marine Parade, Labrador, Gold Coast, Australia

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Crystal Bay on the Broadwater

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