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Sandcastles On The Broadwater
Gold Coast - QLD · Australia
392 - 398 Marine Parade, 392 - 398View location
8.4/10Excellent545 Reviews
Cleanliness8.2/10 8.2
Service8.8/10 8.8
Comfort8.2/10 8.2
Condition8.0/10 8.0
Location8.6/10 8.6
Neighborhood8.8/10 8.8
Value8.6/10 8.6
Amenities9.0/10 9.0
See all ratings- Beach hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Sandcastles On The Broadwater
Sandcastles on the Broadwater, a three-story walk-up, offers one- and two-bedroom apartments, along with split-level two- and three-bedroom spa apartments featuring a private spa on the top balcony. Enjoy stunning Broadwater views right at your doorstep.
Each luxurious apartment includes air conditioning, and bedrooms equipped with clock radios and hair dryers. Every apartment is fully self-contained, complete with a full kitchen, including a microwave and dishwasher, and a separate laundry with a washer, dryer, iron, and ironing board.
Relax with free cable TV in the spacious, open-plan living areas, or step out onto the large balconies.
Guests can enjoy tropical gardens, a recreation area with complimentary electric barbecues and outdoor entertaining space, a large heated (winter) lagoon-style pool and spa, a fully equipped gym, a games room, conference facilities, and tour desk services.
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For peace of mind, there is 24-hour security camera surveillance and secure parking, all managed by our friendly on-site team.
With a stay at Sandcastles on the Broadwater in Gold Coast (Labrador), you'll be a 4-minute drive from Broadwater Parklands and 9 minutes from Cavill Avenue. This family-friendly aparthotel is 4.2 mi (6.8 km) from Surfers Paradise Beach and 7.1 mi (11.4 km) from Warner Bros. Movie World.
Make yourself at home in one of the 25 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 45-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Beach services
Smoking areas
Childcare
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property is professionally cleaned.
-
Special Instructions
The front desk is open during the following times:
- Monday - Friday: 8:00 AM - 4:00 PM
- Saturday - Saturday: 8:00 AM - noon
- Sunday - Sunday: 8:00 AM - 11:00 AM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- WiFi is limited to 500 MB per room, per stay.
-
Minimal age
18
-
Spoken Language
English
Nearby attractions
Ian Dipple Lagoon
0.6 km / 0.4 mi
Harbour Town
2.1 km / 1.3 mi
Broadwater Parklands
3.3 km / 2.1 mi
Gold Coast Aquatic Centre
3.4 km / 2.1 mi
Australia Fair Shopping Centre
3.8 km / 2.3 mi
Gold Coast University Hospital
3.9 km / 2.4 mi
Gold Coast Private Hospital
4.2 km / 2.6 mi
Dendy Cinemas Southport
4.4 km / 2.7 mi
Parkwood International Golf Course
4.4 km / 2.7 mi
Marina Mirage Shopping Centre
4.7 km / 2.9 mi
Griffith University, Gold Coast Campus
4.8 km / 3 mi
Macintosh Island Park
5.7 km / 3.5 mi
Coombabah Lakes Conservation Area
5.7 km / 3.6 mi
Tedder Avenue
5.8 km / 3.6 mi
Main Beach
6.4 km / 4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 25
- Apartments
- hotel
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Beach
- Golf course
Show 24 more facilities & services
- Entertainment Area
- Car park
- Key Collection
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Local and international calls
- Car hire
- Transfer serviceExtra charge
- Secure parking
- Airport Shuttle
- Laundry serviceExtra charge
- Bicycle hire service
- Garden
- Terrace
- Gym
- Outdoor freshwater pool
- Outdoor heated pool
- Children’s swimming area
- Children playground
- Game room
- Charges for late arrival
- Early departure
- Identification card at arrival
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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APARTMENT GARDEN VIEW TWO BEDROOMSAPARTMENT • GARDEN VIEW TWO BEDROOMSAPT.B2-GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- GARDEN VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandcastles On The Broadwater
APARTMENT GARDEN VIEW TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- GARDEN VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO QUEEN BEDSAPARTMENT • TWO QUEEN BEDSAPT.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandcastles On The Broadwater
APARTMENT TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room THREE BEDROOMSRoom • THREE BEDROOMSROO.B3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandcastles On The Broadwater
Room THREE BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.B3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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VILLA LUXURY TWO BEDROOMSVILLA • LUXURY TWO BEDROOMSVIL.B2-LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- LUXURY TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandcastles On The Broadwater
VILLA LUXURY TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- LUXURY TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: VIL.B2-LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandcastles On The Broadwater
APARTMENT QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandcastles On The Broadwater
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandcastles On The Broadwater
APARTMENT KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT SUPERIOR TWO BEDROOMSAPARTMENT • SUPERIOR TWO BEDROOMSAPT.B2-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandcastles On The Broadwater
APARTMENT SUPERIOR TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandcastles On The Broadwater
APARTMENT THREE BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT QUEEN BED TWO BEDROOMSAPARTMENT • QUEEN BED TWO BEDROOMSAPT.B2-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandcastles On The Broadwater
APARTMENT QUEEN BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandcastles On The Broadwater
APARTMENT TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT GARDEN VIEW ONE BEDROOMAPARTMENT • GARDEN VIEW ONE BEDROOMAPT.B1-GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- GARDEN VIEW ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandcastles On The Broadwater
APARTMENT GARDEN VIEW ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- GARDEN VIEW ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandcastles On The Broadwater
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandcastles On The Broadwater
APARTMENT THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Sandcastles On The Broadwater
100
reviews shown
Gary
Location - superb
Staff very helpful and helped with everything we needed.
Rooms good size just not clean - bedding and towels all clean and new but everything else dirty particularly kitchen.
Staff very helpful and helped with everything we needed.
Rooms good size just not clean - bedding and towels all clean and new but everything else dirty particularly kitchen.
Tanya
This was our 2nd stay at the building, our earlier stay being a few years ago. The unit was reasonably clean (just don’t check under the bed as the dust bunnies are thick). Biggest issue is parking. Driving a dual cab Ute, parking was a nightmare. We watched a permanent tenant trying to park his small SUV and reverse into a pole. Parking is tight and the streets are congested, so no option to park on the roadside.
Paula
The unit we stayed in was a good size but very dirty. There is a main road in front which meant constant noise all night. The staff at reception were however very helpful and friendly people but they are the only thing I can praise about this apartment.
Lorilee
Great location. Easy for bus use. Just hard with small children as we are on the top floor and having baby items.
Just recommend fixing few items like dishwasher cap and replace single beds.
Staff lovely and easy to speak with. Overall good stay.
Just recommend fixing few items like dishwasher cap and replace single beds.
Staff lovely and easy to speak with. Overall good stay.
Kristy
Parking is secure, the staff at check-in are friendly and helpful. The pool is beautiful and it is a great location to explore the Gold Coast. The balconies on the rooms are great to sit and enjoy the beautiful views and breeze. My teenage daughter loved the spa. The only small negative, and this was not a surprise as it is in the listing, is that there are no lifts. The views make up for this. This is our second stay and we wouldnt hesitate to stay again.
Jan
Parking was good, the office staff were friendly, the apartment was a little run down and needs maintenance and a good clean
Edianderson
Great
Lanna
My second stay at sandcastles and loved it. Room was spacious and definitely worth the money. They were also able to accommodate a early check in.
5min drive from Harbour Town
10-15 min drive to Australia Fair Mall
No lift so carrying luggage up and down can be a pain but we think of it at exercise 😂
Will definitely book again 💯
5min drive from Harbour Town
10-15 min drive to Australia Fair Mall
No lift so carrying luggage up and down can be a pain but we think of it at exercise 😂
Will definitely book again 💯
Derek
Location and environment at great setting and nice pool
Teeyana
Clean room and lovely staff.
Helen
The complex is dated, but we found the price really reasonable for a very spacious apartment with amazing views in a great location. The apartment had everything we needed, was clean (although not spotless) and the pool and jacuzzi were awesome. Recommend for a family holiday at the Gold Coast.
Matthew
After hours check-in was easy and staff were courteous. Our room unfortunately wasn’t very clean and maybe a better dishwasher detergent should be provided so kitchen pots, pans etc are cleaned properly. ( we went out and bought electric frypan, kettle and a decent detergent. Washing machine was full of mould, so that needed cleaning before using.
I would suggest a certain standard of furniture to be maintained for the rooms that are
I would suggest a certain standard of furniture to be maintained for the rooms that are
Theresa
Our overall experience was good, the reception staff were fantastic and gave helpful information. Cleaning was a little lacking and we would have found it useful to have a set of tongs in the kitchen a scrubbing brush for dishes and possibly a couple of face cloths which we ended up buying.
We had a lovely stay though so just a few minor tweaks
We had a lovely stay though so just a few minor tweaks
Louise
Great size apartment and pool area great .Had everything you could need in the unit .My only thing was it could have been cleaner .
Catherine
Nice clean property
Amy
We stayed in a 3 bedroom apartment. The apartment was a good size offering 2 outdoor balcony seating areas and a spa. The pool area and BBQ area were great.
The apartment itself is a bit tired and could do with a refresh, and a deep clean.
The staff were friendly and welcoming and communicated the late check in procedure well making our arrival smooth.
The apartment itself is a bit tired and could do with a refresh, and a deep clean.
The staff were friendly and welcoming and communicated the late check in procedure well making our arrival smooth.
Madeline
We had a great experience at sandcastles its our go to every year as we travel to goldcoast every year. We have never had a bad experience at this property the kids love the pool the location is close to alot of different restaurants and the beach.
Amanda
Close to everything
Hernawati
Great location by the beach
Tammy
We recently stayed here with my in-laws and had a mixed experience. We booked a 2-bedroom apartment, and they had originally booked a 1-bedroom but were given a complimentary upgrade to a 2-bedroom. Their apartment looked recently updated and matched the photos online, while ours felt quite dated in comparison. The carpets and blankets didn’t feel particularly clean, which was a bit disappointing.
On the positive side, the apartment was very spacious, which made it manageable and comfortable staying with two young children. The location was also excellent—close to the theme parks and Harbour Town, which was super convenient.
Parking, however, was an issue for us. Our hire van was too tall to fit in the underground parking, and finding a spot on the street was extremely difficult.
Overall, the stay had its ups and downs. The location and space were great, but the difference in room quality and parking challenges took away from the overall experience.
On the positive side, the apartment was very spacious, which made it manageable and comfortable staying with two young children. The location was also excellent—close to the theme parks and Harbour Town, which was super convenient.
Parking, however, was an issue for us. Our hire van was too tall to fit in the underground parking, and finding a spot on the street was extremely difficult.
Overall, the stay had its ups and downs. The location and space were great, but the difference in room quality and parking challenges took away from the overall experience.
Desmond Peter
Lovely view of the Broadwater. Close to many facilities. Secure parking.
Nicole
The owners were lovely to speak to and was always helpful when we needed something. Couldn’t fault our time there.
Timothy
Loved the clean and well maintained pool and bbq area.
The view from the room was fantastic.
Better attention to cleanliness in the room woud of made the stay better
The view from the room was fantastic.
Better attention to cleanliness in the room woud of made the stay better
RENEE
Great communication, lovely managers onsite at reception.
Spacious, clean, simple but lovely family friendly accommodation. Great pool as well!
Spacious, clean, simple but lovely family friendly accommodation. Great pool as well!
Sandra
Loved it will be going back next year
Ian
Very friendly staff
Carolynn
Had everything we needed. Will come back again
Thank you
Thank you
Kristy
The staff member at check in was friendly and helpful. The location is fantastic, amd we were lucky enough to have a room with water views and a balcony to have dinner and watch the summer storms roll in.
Even though it is situated near the highway, we could not hear any traffic noise inside, nor noise from any other apartment.
The room was clean and spacious. It is close to shops and not far from the centre of Surfers Paradise.
The amenities such as the pool and gym are great as is the allocated parking spot.
The only thing that would make it better would be a lift so that people who are unable to walk up stairs could stay.
We enjoyed our visit, and would be happy to stay again.
Even though it is situated near the highway, we could not hear any traffic noise inside, nor noise from any other apartment.
The room was clean and spacious. It is close to shops and not far from the centre of Surfers Paradise.
The amenities such as the pool and gym are great as is the allocated parking spot.
The only thing that would make it better would be a lift so that people who are unable to walk up stairs could stay.
We enjoyed our visit, and would be happy to stay again.
mingqing
Family friendly apartment, close to beach, very convenient position
HEAJIN
It was an old but well-maintained establishment, making it clean and comfortable. We plan to return since it is affordable and conveniently located.
Karen
We had 2 apartments for ourselves and family, both apartments were very clean and comfortable with everything you would need for a long stay. Nice out look towards the beach. Also had a swimming pool and free underground car park.
Drew
Thanks heaps for an awesome stay, was a great place and super chill. Other guests were super friendly too. Loved the lizard too!
Tony
Loved everything about this place.
Samrat
Property old, tired and lacked storage of clothing and luggage. Cleanliness and maintenance does not match the price. No lifts from carpark to apartment. We requested an apartment with less flight of stairs but did not get one.
Cortney
Sandcastles Apartments are great for a family holiday. The pool is amazing, the grounds are well kept, the ladies on reception are fantastic and the location is good if you want to be out of the hustle and bustle of Surfers but close enough to everything. I would stay here again but I would request a different apartment. We had a ground floor apartment right on the main road and it was very noisy, especially cars taking off from the traffic lights late at night right outside our bedroom. The apartment was also in need of some refurbishments and repairs. We did get this apartment at a great price for the week so that may have been taken into account and I would say that the value outweighed the negatives. All in all, great stay on the Gold Coast! Thank You!
Madeline
We had a great time with my family in the 3 bedroom spa apartment was very spacious and comfortable for a 5 day getaway very close to the shops and dining areas great location. Beautiful pool and bbq area aswell. Lady at the reception was veey helpful also and accomidating with late check in. Thank you
Chris
We really enjoyed our stay. Great swimming pool and close to shopping
Hayley
Fantastic place great spot for buses and walks along the front
Michael
very welcoming and friendly staff
Liz
We booked at Sandcastles on the Broadwater as it was close to where my daughter lived. Lovely clean units that have aged a little, but suited our purpose as we needed the three bedroom. However it doesn’t have an elevator and if coming up from the garage where your car is parked, it’s four flights of stairs. Doesn’t sound like much, but it is when lugging up your bags. Also no rubbish chute. So the same when you have to removed all of your rubbish throughout your stay. The only other thing is the traffic noise, at times it can be very loud. Other than that, staff are lovely, you can hire beach towels that save you packing one and it’s located in a good area. It’s close to supermarkets, pubs, cafes and Harbour town is about a five minute drive for all your shopping needs.
Michelle
Amazing! Great for families, pool was awesome, loved the walk to the beach, coffee shops and restaurants nearby were excellent. Fantastic customer service. We will be back!
Kalyan
Everything its in central location for all amenities
Brian
What you would expect for the money.
This was an older complex , showing some signs of tiredness. Having said that it is in a good location with easy access to parking and to the unit. The unit has everything you need for a comfortable stay. The only thing that needs attention is the beds as the mattresses are probably a little over their use by.
We would stay here again as it is good value.
We would stay here again as it is good value.
Megan
Sandcastles was immaculately cleaned and the staff are so friendly and accommodating.
Aaron
Friendly staff, happy to help. Easy access with great views. Well equipped apartment that was nice and clean.
Carmel
Convenient, self contained, good secure parking, close to shopping centres and gold coast attractions.
Air conditioning needs cleaning.
Update cookware.
Air conditioning needs cleaning.
Update cookware.
Michelle Iris
We were so excited to arrive at our accommodation for our little Adventure, we were super happy to check in earlier than expected so made the day so much more pleasant.
The complex is so close for the theme parks and harbour town. The beach is opposite which the kids loved for their morning walks, the apartment was roomy and a large kitchen, and two great verandahs. Parking was safe underground and access to all amenities was easy, and you get a good workout with the stairs.
The complex is so close for the theme parks and harbour town. The beach is opposite which the kids loved for their morning walks, the apartment was roomy and a large kitchen, and two great verandahs. Parking was safe underground and access to all amenities was easy, and you get a good workout with the stairs.
sabrina
Unit needs work. But resort is great!
Damien
The managers of the property were very friendly and very accommodating of our needs. The pool and bbq areas were a big hit.
Richard
Room was fairly quiet for being close to the highway. Grounds were well maintained. Did not like all the stairs due to our age. Front staff were great and plenty of local knowledge, thank you so much it was a great help.
Margaret
This property was great for our needs. Property a little tired and cld do with decor upgrade like new cushions and decent drapes. Property very clean and quiet. We wld stay again.
Lynne
Great place, bus stop very close, very helpful people at reception
Amanda
Our family really liked staying at Sandcastles on the Broadwater. The unit was really large and spacious for us all. The pool and spa were perfect for our kids. Nice and quiet area too.
Chris
We were in a 3 bedroom spa apartment, In a great position overlooking the water. We had 2 spacious balconies. The pool and barbecue area was great . Probably the only downside was we were on the 3rd floor, 4 flights of stairs from the secure underground car park. The unit was spacious with a well equipped kitchen. Overall we were very happy with our stay.
Julie
The 3 bedroom unit was amazing. Stayed for 4 nights but wasn't told that we had to bring our own toilet paper, coffee etc. There was enough dishwashing liquid, toilet paper, etc for one night only between 7 people.
Other than that it was a perfect place to stay!
Other than that it was a perfect place to stay!
Kathleen
Would go back again,. owners very helpful and approachable if you need anything they are very happy to help..
Verified traveler
Sandcastles on the Broadwater is an awesome place to stay, all the home comforts needed to make a comfortable stay. Loved our spacious apartment and the spa was an added bonus. Kids loved the pool, everything was so easy to get to. We will definitely be back. Thank you!
Carolyne
Lovely customer service, grounds well looked after, gym need refurbished and clean. Pool lovely, close to attractions and shopping.
Lauren
We loved our 3 night stay in 3 bedroom apartment. There was lots of room and beautiful views from the two balconies. The pool was a decent size and the spa was hot. Walking distance to many food options and beach is just across the road. Great value too. Will definitely stay again.
Vanessa
Lovely location and peaceful
Geane
Cant fault. Only downfall, not disabled friendly. E.g. no lifts or ramps to apartments. Otherwise, very good.
Joanne
It was a bit grotty, nice location could walk to several restaurants
Adam
Stayed for three nights in a two storey apartment. Great facilities in the suite. Pool and spa was great. Would be more than happy to recomend and would definitely stay there again
Terry
Whilst I do appreciate people need to leave a premises in a clean and reasonable state, the repeat instructions (threat or risk charges) to dump ALL rubbish in the car park bin is, in my opinion, in conflict with the services they additionally paid for.
Finding that happy medium is the challenge to balance, but right now, I think it is over the top and left me feeling dissatisfied.
Finding that happy medium is the challenge to balance, but right now, I think it is over the top and left me feeling dissatisfied.
Tyler
During our stay the receptionist was very polite and went above and beyond her job to help us find activities that we were trying to look into. Also she was very helpful when trying to communicate from the US. It is an older building but the views certainly make up for that.
Kay
Staff were welcoming and area around pool.
Jaydon Dominic
No shampoos and soap, the tv wasn’t working no additional batteries
lauren claire
We loved the space of unit, surrounding gardens and pool. Staff were extremely helpful and friendly!
The apartment could have been cleaner. I found candy wrappers in drawers and other peoples belongs under bed. However kitchen and bathroom were spotless
The apartment could have been cleaner. I found candy wrappers in drawers and other peoples belongs under bed. However kitchen and bathroom were spotless
Amber
Great location, excellent facilities, perfect for families
Michael
A beautiful quiet spot that had easy access to restaurants and a quick Uber ride to the theme parks
Evan
Simple and nice apartment to stay.
Toby
Very nice resort style property which was great value for the cost.
Sharon
The apartment was fairly dated with the furniture being basic and well worn. The main ensuite shower had no soap dish or shelf so soap and shampoo had to be stored on the floor of the shower.
On a positive note, the views of the water was lovely and the large balcony with spa was a great area to relax in.
I hadn’t realised the property didn’t have a lift when we booked so being on the top floor and having to climb 6 flights of stairs for my 82 yr old mother and myself (who’d had a hip replacement a few months prior) wasn’t fun for the 3 days we stayed there.
On a positive note, the views of the water was lovely and the large balcony with spa was a great area to relax in.
I hadn’t realised the property didn’t have a lift when we booked so being on the top floor and having to climb 6 flights of stairs for my 82 yr old mother and myself (who’d had a hip replacement a few months prior) wasn’t fun for the 3 days we stayed there.
Tracy
Well maintained property with a great holiday feel. Bit of noise from main road and be could have been better.
Langdon
My stay was awesome, the place was more than I could ask for or amazing. Trish and the team were gold!
Justin
It was a nice complex and the unit had everything we needed including paid TV. The unit we were assigned was neat and well maintained. Only thing to mention was the bed was a double so very small for two adults, no bedside table and the unit floor was a bit sticky and seemed a little dirty but could be the cleaning product used. We would stay in the complex again as the location is great and close to the beach for walks, restaurants and Harbour Town.
Imran maqdoom mohi uddin
Excellent property view around the property was amazing and it is was bear to everything where we visited
Julie
Owners were very friendly and helpful with information on the local area and things to do. Excellent location for walking to shops and restaurants. Pool was clean, lovely temperature and very well maintained. Room was clean and well appointed and balcony was fairly private. Meeting Monty the Dalmatian at reception was definitely a highlight!!! Highly recommend!!
jodie
The balconies need a good scrub, couldn’t go outside to sit. Overall everything inside was really good.
jodie
a great family stay
Our 3 br appartment was clean and tidy , very comfortable .
an ease to check in and out , the Staff are so friendly and happy to help, will be back again
an ease to check in and out , the Staff are so friendly and happy to help, will be back again
John
Great value and helpful staff
Good value, the receptionist was most welcoming, and her briefing on the site use very clear and simple, amazing.
Verified traveler
Family friendly. Convenient location. Excellent pool area. Friendly staff.
Verified traveler
Good property for its age has everything you need in an apartment otherwise great stay good facilities close to beach
Verified traveler
Great views , close to everything, large and roomy
Sarah
Great Unit complex but has no lifts!
Great unit with plenty of space. Only criticism w ok kid be the face there was no lofts and had to cart our luggage up 3 storeys. All in all we loved the unit and the location and would stay again!
Tara
Didn’t look like the photos
Overall we were disappointed with our stay. The one bedroom apartment did not look like the online photos. It was very dark and dated. The ‘partial sea view’ was laughable. I had to put my glasses on to see the tiny bit of blue from our balcony. Communication and cleanliness was good but the stay didn’t meet our expectations.
Karen
Our apartment was clean and tidy but a bit run down. A lick of paint, some new beds would improve it a lot. Outdoor balcony was very dirty. The tiles hadn’t been cleaned for a long time. Had terrible sleep due to mattresses being uncomfortable. The pool is nice.
Lucy
We stayed for a week recently in a 3 bedroom spa apartment. If wanting to visit the theme parks the location is fabulous. It is also right on marine parade and walking distance to several cafes and takeaway places. We enjoyed the nearby playgrounds, there are 2 within a few hundred metres and the pelican feeding is very close by. We found it nice and quiet generally but had asked for an apartment at the back, so road noise was minimal. The pool and bbq area is great. The apartment was huge, great for a family but dated and located up multiple flights of stairs, definitely a negative when carrying luggage etc. The supply of dishwasher powder, dishwashing liquid etc was minimal, only supplied for one day and you then had to buy it.
Sarah
Perfect for a family
Amazing service and great property
Sabrina
The property was spacious and the pool area is lovely.
Sarah
Lovely, spacious 2 bedroom, 2 bathroom apartment with a great balcony looking over the beautiful pool. Quiet too!
Kristie
Our stay was last minute, but so glad we stayed here. We had 4 adults and 3 kids with us and there was heaps of space. Beautiful views of the water and the kids loved the pool.
Michelle
Great location. Apartment abit aged and furniture warn
Verified traveler
Late arrival and entry communicated - excellent. Parking- great. Location - great. Unit clean and well appointed. Extra pillows. Highly recommend for family or group travellers. Very spacious and private but even has views!
Alex
The one bedroom unit 217 was spacious but dated, we found the bed was too hard , the kitchen was small but adequate, the bathroom was good and loved the shower pressure. We were disappointed that there were no vacuum cleaner in the unit and it must be a weekly ritual when it gets this service by staff. There is a very good a/c system but we are not fans of it but it works very good. Onsite parking good. The grounds, pool and spa very good. BBQ area very good though didn't use. Price wise a bit expensive for what it is but it's the time of year when prices are up. Three out of five stars based on our worldwide travels including other resorts we have stayed at in Surfers. A negative aspect for families unless you are driving you would need a bus and tram to get into Caville Avenue in Surfers.
Largefamily
Great all round atmosphere for a family getaway, the large pool was a huge hit. Great sized rooms and very friendly staff. If there was one complaint (from the kids) it was that the tv in our apartment was a bit old. Location is great very central to the theme parks we were visiting and it’s Walking distance to a nice little pizza takeaway and an amazing little fish and chips place, they have underground parking with security gates. We enjoyed our stay and would definitely stay again. highly recommend.
Verified traveler
Traffic noisy in front. Request back apartment. Only fault otherwIse excellant.
ian
Bland castles.
Checking in was rather unfriendly and check out a mere “thanks”. Apartment rather dark and boxy. Noise level from pool area is very uncomfortable
Verified traveler
The size of the accomodation was great, had everything you need. Pool and barbecue area was also fantastic with a small games room nearby.
Location is great if looking for somewhere quieter on the Gold Coast away from the more popular destinations.
Right opposite a great little kids playground with flying fox.
No cafe or restaurants near by but this didn’t bother us as we were out and about and with a full kitchen you can cook anything you like.
There are no lifts so if you have trouble with stairs I would request a lower level.
Location is great if looking for somewhere quieter on the Gold Coast away from the more popular destinations.
Right opposite a great little kids playground with flying fox.
No cafe or restaurants near by but this didn’t bother us as we were out and about and with a full kitchen you can cook anything you like.
There are no lifts so if you have trouble with stairs I would request a lower level.
Verified traveler
I felt that that the lady at reception was not very welcoming compared to other places we have stayed at. The noise from the stairwell, people speaking loudly and the banging of doors when you were trying to sleep was annoying some days. The property is very nice overall. The furniture in our apartment in the lounge room was knocked around however that didn't bother us. It is to the Grand Hotel and restuarants along Marine Parade
Location & surroundings
Sandcastles On The Broadwater
392 - 398 Marine Parade, 392 - 398, Labrador, Australia
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Sandcastles On The Broadwater
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