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Synergy Broadbeach - Official

Gold Coast - QLD · Australia

2729 Gold Coast HighwayView location

8.8/10Excellent1,288 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort9.0/109.0
Condition8.8/108.8
Location10.0/1010.0
Neighborhood9.4/109.4
Value8.8/108.8
Amenities8.6/108.6
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  • Hotels with charm
  • Hotels with spa
  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Synergy Broadbeach - Official

Synergy Apartments in Broadbeach is the latest in contemporary accommodation offering the best in lifestyle and convenience. With a stunning design, modern rooms, facilities and great views of the ocean, staying at Synergy Apartments Broadbeach will leave you will leave you feeling refreshed & ready to experience the Gold Coast.

Not only does Synergy offer the best in Broadbeach luxury, but the holiday apartments are located opposite the Gold Coast Convention and Exhibition Centre in the heart of Broadbeach with convenient access to fantastic shopping centres, Kurrawa Beach, and over 100 superb cafes and restaurants.

Exploring the Gold Coast has never been easier with the new light rail tram station located just outside Synergy Apartments.

Read more about this hotelShow less

With a stay at Synergy Broadbeach in Gold Coast (Broadbeach), you'll be a 3-minute walk from Gold Coast Convention and Exhibition Centre and 7 minutes by foot from The Star Gold Coast.

This luxury aparthotel is 0.7 mi (1.1 km) from Pacific Fair Shopping Centre and 2.1 mi (3.3 km) from Surfers Paradise Beach. Make yourself at home in one of the 65 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies.

Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and microwaves, and housekeeping is provided on request. Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Events/parties not allowed Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: AUD 200.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 9:00 AM - 5:00 PM
    If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. A 2.95% credit card surcharge will apply to all Hotel Collect bookings made with American Express.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Housekeeping is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Gold Coast Convention and Exhibition Centre 0.3 km / 0.2 mi
The Oasis 0.4 km / 0.3 mi
Broadbeach Beach 0.6 km / 0.4 mi
The Star Gold Coast 0.6 km / 0.4 mi
Kurrawa Beach 0.7 km / 0.4 mi
Pratten Park 0.7 km / 0.5 mi
Broadbeach Bowls Club 0.8 km / 0.5 mi
Cascade Gardens 0.8 km / 0.5 mi
Dracula's Cabaret 1 km / 0.6 mi
Pacific Fair Shopping Centre 1.1 km / 0.7 mi
Mermaid Beach 1.6 km / 1 mi
Putt Putt Golf Mermaid Beach 1.9 km / 1.2 mi
SkyPoint Observation Deck 2.3 km / 1.5 mi
Surfers Paradise Beach 2.8 km / 1.8 mi
Slingshot 3 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 65
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Lift accessExtra charge
  • GardenExtra charge
  • Gym
Show 14 more facilities & services
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • SaunaExtra charge
  • Hot tubExtra charge
  • Spa centre
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • FitnessExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT OCEAN VIEW ONE BEDROOMAPARTMENT • OCEAN VIEW ONE BEDROOMAPT.B1-OV

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    APARTMENT OCEAN VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    OCEAN VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR OCEAN VIEWAPARTMENT • SUPERIOR OCEAN VIEWAPT.OV-SU

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    APARTMENT SUPERIOR OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.OV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    QUADRUPLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT MOUNTAIN VIEWAPARTMENT • MOUNTAIN VIEWAPT.VN

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    APARTMENT MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ONE BEDROOMSINGLE • ONE BEDROOMSGL.B1

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    SINGLE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT OCEAN VIEW TWO BEDROOMSAPARTMENT • OCEAN VIEW TWO BEDROOMSAPT.B2-OV

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    APARTMENT OCEAN VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    OCEAN VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR SEA VIEWAPARTMENT • SUPERIOR SEA VIEWAPT.SU-VM

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    APARTMENT SUPERIOR SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Synergy Broadbeach - Official

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Synergy Broadbeach - Official

8.8
Excellent
1,288 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
10.0 /10
Neighborhood
9.4 /10
Value
8.8 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
22 Jul 2026
Donald
Well located and convenient for us. Parking was easy with direct lift access to floor. Good security. Unit is a bit dated but nice. No usb charging ports and needs more convenient power outlets..
8/10
Excellent
19 Jul 2026
ALICIA
Awesome 2 bedroom apartment, clean and tidy, great location to all amenities and tram/bus station
Family_with_children
10/10
Exceptional
18 Jul 2026
Yuko
Although the reception opening hours were short, the location was incredibly convenient, situated right between the airport and Surfers Paradise/Brisbane. The room was spacious with plenty of storage and well-equipped with amenities, which was very helpful.
Family_with_children
10/10
Exceptional
17 Jul 2026
Sukhmeen
loved my stay will visit again
Family_with_children
10/10
Exceptional
15 Jul 2026
Fiona Louise
Great accommodation & amenities in excellent location close to beach, tram, restaurants, cafes, shops & convention centre. Friendly accommodating staff. Lifts can be slow at busy times & spa was a bit too hot are my only complaints!
Friends
10/10
Exceptional
07 Jul 2026
Paul
Nice 2 bedroom self contained apartment. Really convenient to restaurants, beaches, shops and transport.
10/10
Exceptional
02 Jul 2026
Tania Melissa
Clean room, great service, good location and great price. Will stay again.
Family_with_children
10/10
Exceptional
28 Jun 2026
Heath
Great location great view. Staff are very nice.
Family
10/10
Exceptional
21 Jun 2026
Michael
Hi from the moment I walked in I was made feel so welcome the room was excellent great view the out door area pool barbecue spa very good location was great close to resteraunts clubs and beach wil be coming back fore sure highly recommend.
Self
10/10
Exceptional
19 Jun 2026
Glenn
Check-in was easy. Room was nice and clean Staff were excellent kitchen and laundry amenities were excellent. Five minute walk to the beach. Two minute walk to eateries. public transport was close and handy.
Partner
10/10
Exceptional
18 Jun 2026
Lesley Joan
Everything was as the advertising said. The pool was excellent a good length for exercise but also big enough for families to play.
Partner
10/10
Exceptional
17 Jun 2026
Glenda
This was our third stay at Synergy and we are always impressed with this accommodation and its value for money. It is so convenient to the light rail, Pacific Fair and Broadbeach shopping and restaurants. The magnesium spa and pool was so relaxing too. Well done!
Friends_and_family Friends
10/10
Exceptional
16 Jun 2026
Viktoria
Me and my friend had a great time at this property. Clean, nice location, good choice of place around to eat and enjoy. Close to tram station and the beach, bus stops and the shopping.
Friends_and_family Friends
8/10
Excellent
10 Jun 2026
Jessica
Great spot, very roomy apartment & close to all amenities
Family
8/10
Excellent
28 May 2026
Sharon
Love the property apartment very spacious but needs a good clean. Cleaners need to clean Skirting boards, behind beds, carpets needs to be clean feet black. The ensuite bathroom drain was clogged, toilet seats in both bathrooms kepted moving.
Family
10/10
Exceptional
24 May 2026
Judy
Lovely large apartment and great view and heaps of great food and shopping close by. Will differently return.
Partner
10/10
Exceptional
19 May 2026
Gary
Great location walking distance to everything
Partner
10/10
Exceptional
13 May 2026
Karen Elizabeth
Yes fully equipt kitchen & laundry suited requirements
Partner
10/10
Exceptional
09 May 2026
Alan
Yes. the kitchen was fully equipped
Friends
10/10
Exceptional
01 May 2026
Andy
Great place in Broadbeach opposite the convention centre: well furnished large appartments with a fantastic kitchen with everything you could need
Self
6/10
Pleasant
28 Apr 2026
Bernard
At first for what I paid versus what i expected didnt align. I selected mountain view and in no way did i receive that.

Also first night i attempted to utilise the blinds in which they fell from the roof. The first request was that a staff mber will unscrew it until the nexy day for it to be fixed. I requested an uograde which was granted however on a lower floor. In this unit it looks just over the spa and windows arent tinted whivh eliminates alot of privacy. My concerns would be
A) Safety is not considered highly in staffs mind as it was a very tough conversation to be moved rooms.
B) Privacy may not be thought of when it comes to rooms looking over the spa/pool area.
C) for price paid no house keeping offered and expected to keep place as tidy as I found it to when i left.
D) Also once room change was sorted there was no follow up in how i was finding the stay.

It was a great stay how ever a few of these things shoukd be considered for the wellbeing and safety of customers booking at synergy.

Appologies for photo attached with captions. It was the only one available on my phone
Self
10/10
Exceptional
26 Apr 2026
Avalia
Was great location and enjoyed my sta
Self
8/10
Excellent
22 Apr 2026
Angela
Beds comfy. Very clean. Fans and air worked well.

Apartment was on the smaller side but was a pretty good layout. A bit dated. Limited basic amenities in the apartment like rubbish bags, dishwasher powder etc. We had enough for a 1 night v 5 night stay. Spa was colder than pool for the first 3 nights of our stay.

Overall good value for money. We'd stay again.
Family_with_children
10/10
Exceptional
16 Apr 2026
Linda
The kitchen was fully equipped. Secure parking. Spacious 2 bedroom apartment. Great with washing machine and dryer. Amazing location.
Family_with_children
10/10
Exceptional
11 Apr 2026
Carla
Stayed in 2 bedroom apartment for 7 days. Room was spacious, clean and location was very convenient, close to the tram line.
Family_with_children
10/10
Exceptional
05 Apr 2026
Andrew
Reception hours could be longer, but very manageable. Some dirt under 2 single beds in 2nd bedroom, nothing major. Next to light rail stop, cafes, restaurants and beach. Mountain and ocean views were very nice. Mineral pool was large and not overly chlorinated. Gym was sufficient.
Family
10/10
Exceptional
28 Mar 2026
Beverley
Probably the only issue for us was the road noise from the Highway in the Hinterland apts. Double glazing would help.
Apartment was great and staff were very fruendly and helpful. We had an issue with shower slide and it was fixed very promptly.
Partner
8/10
Excellent
22 Mar 2026
Bronwyne
Great Location across the road from the Convention Centre
Clean &roomy. The only thing that we did find the lifts very slow. When checking out had to go up to 25th floor to come down as both lifts were full & we were on the 3rd floor.
Business
10/10
Exceptional
11 Mar 2026
Joanne
nice views
Self
10/10
Exceptional
10 Mar 2026
Anthony
Great view of the mountain, clean, spacious
Self
10/10
Exceptional
07 Mar 2026
Kylie
We could see the Sea, the room was so lovely & clean 💕
Friends
2/10
Poor
06 Mar 2026
DARLEEN S
No ocean view
When I rang staff to let know they had not documented my car rego for the third time I was abused by a staff member , I then realised it was a deliberate tactic on a tow away zone by an evil staff member
Could not get any clarity in this and was subjected to more abuse by a supposed management staff member
Nope don’t recommend this place at all very poor treatment
Also missed a medical app did to this staff abuse
Well done 👍
I would not wish travelling Australia upon anyone expensive and useless at best on a good day still average
Self
10/10
Exceptional
05 Mar 2026
Robyn
No we didn’t have ocean views.We had a lovely stay for 8 days and enjoyed it very much, so close to shopping centre,beach, and great lunches at casino. We are going back at the end of year.Would definitely recommend .
Partner
8/10
Excellent
03 Mar 2026
Peter
Good location close to beach restaurants and entertainment.
10/10
Exceptional
02 Mar 2026
Steven
Great place
10/10
Exceptional
01 Mar 2026
Melanie
Reception were so welcoming. All of the staff were amazing. The room was pristine. Will not stay anywhere else moving forward. The location was absolutely ideal. No complaints at all.
Self
10/10
Exceptional
27 Feb 2026
frances
Clean room
Partner
6/10
Pleasant
25 Feb 2026
Phyllis
Room had a dirty stained couch. Curtains in bedroom need replacing as they are well worn with holes.
There was no electricity on the last day so the bathroom was pitch black and we couldn’t shower.
And on one night the tv had no signal so we couldn’t watch tv.
The receptionist did offer us another room the day after we arrived but we had already unpacked and settled in.
When one chooses accommodation you expect to get full services and expected conditions.
Partner
10/10
Exceptional
22 Feb 2026
Robert
The room was very clean and the staff were excellent
Partner
6/10
Pleasant
18 Feb 2026
Fatih
Good location , unpleasant stay

Convenient location. Close to the tram stop, Broadbeach and the beach. Staff were good, amenities were okay, gym air conditioner was out of order and one of the two lifts were out of order a few times during our stay.

Cons
Owners pool party December 6
Packed with kids In the water all day , limited access for guests of the hotel.
Went into the pool the next morning and the water was not clean.
Same people and families from the owners party arrived again to access the pool the next day. This is just one of cons of a hybrid hotel/apartment complex.

December 9th morning, some random guy knocks on the door at 8:30AM telling us about a drainage issue on the balcony. We had no idea about it and just told him that we are not sure. He came in had a look and left… Hotel staff never advised us.
Overall ok.
Friends
8/10
Excellent
16 Feb 2026
shun hing
The staff was nice. The room was not clean to our expectations. The garbage was not thrown out. The towel had so much lint falling out as we used it. But location was good.
Leisure Partner
8/10
Excellent
14 Feb 2026
Paul
Room spotless, staff friendly
10/10
Exceptional
05 Feb 2026
Evah
The room had a huge range of appliances which came in handy during our stay. Facilities were very clean and the staff were super helpful. After hours check in was super smooth which was nice after a long day of travelling. Thank you!
Leisure Partner
10/10
Exceptional
05 Feb 2026
Stuart
Room was great and very clean. Staff were fantastic
6/10
Pleasant
02 Feb 2026
Robert
Room was dated. Furniture was old. Bedding ok but minimal. Clothes airer rusted and in need of replacement
10/10
Exceptional
31 Jan 2026
DANIEL
Great place to day, room was clean, easy to find and parking onside was easy to deal with, staff are great for booking, small walk to the shops and short dive to surfers Paradise
Business_and_leisure Family_with_children
10/10
Exceptional
29 Jan 2026
John
Well appointed unit with fantastic view.
Easy walk to dining precinct
Great pool and spa.
Partner
10/10
Exceptional
19 Jan 2026
Ali
Very good
Business_and_leisure Family_with_children
10/10
Exceptional
19 Jan 2026
Sharon
Our apartment was large, well equipped and very clean. The pool is great
10/10
Exceptional
18 Jan 2026
Sonia
Great location. Rooms clean and spacious. Air conditioner COLD and located in both bedrooms and lounge/dining.
Friends_and_family Family
8/10
Excellent
17 Jan 2026
Susan
Amenities were very good. Very nice location.
Friends_and_family Family
8/10
Excellent
05 Jan 2026
Aimee
Location is great, a few things in the unit were run down but let reception know on checkout. The aircon was strong so grateful for keeping cool.
Leisure Family
10/10
Exceptional
03 Jan 2026
Sam
Room, location and staff where all great!
Leisure Family_with_children
4/10
Poor
03 Jan 2026
faowaz
Staff was friendly and helpful.
Expedia needs to be more transparent when advertising fpr an air conditioned room. I had a two bedrooms unit and ONLY the living room had aircon. The bed rooms were literally like a Sauna when temp was 32-36.
Windows didn’t close fully and room was very noisy.
Very disappointed.
Leisure Family
6/10
Pleasant
28 Dec 2025
Bhavesh
Furniture sifa not good. Need to put new one. Internet not working at all.
Leisure Family
6/10
Pleasant
22 Dec 2025
Nick
Found cigarette butt on balcony and long black hair throughout bathroom and bedroom.
Aircon does not cool the whole apartment meaning main bedroom was very warm in the morning when sun was up. Also roof fan had only one speed and was not effective.Otherwise everything else was great.
Leisure Partner
10/10
Exceptional
22 Dec 2025
Elton
Room was very spacious, clean and very comfortable. Large balcony, bathrooms great size! Recommended.
Leisure Family_with_children
10/10
Exceptional
22 Dec 2025
Manuel
Great location, only a couple minutes walk to the shops and the beach. Clean room. Plenty secure parking. Pool is heated.
10/10
Exceptional
17 Dec 2025
Fathie
Facilities were comfortable and my children loved the swimming pool and jacuzzi. Staff was friendly helpful and very accommodating. We requested for more bin liners, towels and others which they kindly furnished. Strongly recommended for family with kids.
Leisure Family_with_children
6/10
Pleasant
16 Dec 2025
Mackenzie
More organization, and checking to make sure the rooms are clean and prepared for each visitor to the best standard
8/10
Excellent
16 Dec 2025
Debra
A great property let down by attention to detail with regard to housekeeping/ maintenance. Balcony door did not lock, dishwasher did not close & ironing board unusable.
Leisure Family
8/10
Excellent
15 Dec 2025
Cassie
Comfortable and clean apartments
Leisure Family
6/10
Pleasant
07 Dec 2025
Tony
Great views from the 20th floor, pretty good location, staff were very good. But the room was dirty and had very ordinary furniture. Outdoor furniture looked like it belongs in the tip. Couches not much better and the fridge and bathroom were filthy. Dining chairs were cheap plastic outdoor chairs and the bed was poor quality. Room 107.
Leisure Partner
10/10
Exceptional
29 Nov 2025
Michael
The room was very clean with everything we needed. The staff were good. The rooms were quiet and the location to everything was excellent. Had a great stay.
Leisure Partner
8/10
Excellent
29 Nov 2025
Shane
The room could’ve been cleaner , I hoovered on arrival and when the weekly clean was done it was very disappointing, had to ask for clean towels and toilet roll
Leisure Family
10/10
Exceptional
26 Nov 2025
Sandy
Lovely and spacious apartment.
Leisure Family_with_children
10/10
Exceptional
23 Nov 2025
Glenda
Excellent facilities throughout
Partner
10/10
Exceptional
22 Nov 2025
Duncan
Clean, good location and friendly staff.
10/10
Exceptional
21 Nov 2025
Adam
Good Location
10/10
Exceptional
21 Nov 2025
Ronald
Helpful and friendly staff. Apartment in good condition and clean.
Leisure Self
6/10
Pleasant
18 Nov 2025
Lorraine Essie
Reception facilities are limited to ordinary business hours - inappropriate for visitors.
Guests were charged exorbitant fees for locking keys in their rooms. The keys weren’t lost they were in the rooms.
10/10
Exceptional
16 Nov 2025
evy
Good
Friends_and_family Family
10/10
Exceptional
15 Nov 2025
Michael
Clean room, very good experience. Would definitely come back and recommend to others
6/10
Pleasant
12 Nov 2025
Victoria
The apartment was just what we needed. The receptionist was so rude and made us feel uncomfortable.
Leisure Friends
10/10
Exceptional
12 Nov 2025
Anna
The room was spotless and had everything we needed. The staff were great and friendly. The pool and spa were lovely.
Maybe some place mats would be nice as the table is glass and also some salt and pepper as I had to buy some.
Leisure Partner
10/10
Exceptional
10 Nov 2025
richard
Our appartment had no basic kitchen products,cleaning products or cooking oil, salt and peppar, only one tea towel, no paper towels, tinfold/gladwrap etc which you will find at most self contained apartments.
Business_and_leisure Family
8/10
Excellent
08 Nov 2025
lisa
Close to restaurants beach. Great location. It was very clean.
8/10
Excellent
06 Nov 2025
guneet
All gud
Leisure Family_with_children
10/10
Exceptional
04 Nov 2025
Anthony
Quiet, clean and safe. Would definitely go back
Leisure Self
10/10
Exceptional
03 Nov 2025
Krystal
Wonderful amenities great apartment very clean and so central to everything
Leisure Family
4/10
Poor
01 Nov 2025
Mark
The room wasnt that clean, we killeed several cockroaches over the 3 days there, the bathroom stank, and mould in the grout, disnt appreciate the constant messaging from them like removal all rubbish from the room or be hit with a cleaning bill, then next day return the keys of pay $50, we know to leave the keys 🔑
8/10
Excellent
31 Oct 2025
Hannah
Spa was a little too hot, but that’s definitely not picking. Otherwise, our stay was great. Staff were incredibly friendly and helpful. We will definitely be back 😊
Leisure Family_with_children
10/10
Exceptional
30 Oct 2025
Lea-Ann
Room and amenities were spotless. Staff were very friendly, courteous and helpful
Leisure Partner
10/10
Exceptional
28 Oct 2025
David
Very good in all respects
10/10
Exceptional
26 Oct 2025
Laura
Loved my stay here. Quick and easy. Made late checking in easy. So many facilities around.
Leisure Family_with_children
6/10
Pleasant
25 Oct 2025
Carmit
We stayed at Synergy Broadbeach for 5 nights as a family. The location is good — walking distance to the beach, shops, and restaurants — and the jacuzzi was a great!. The staff were very friendly and welcoming overall.

That said, the apartment was very small with an awkward layout that didn’t work well for a family. It felt cramped and not well thought-out. Also, after 4 days we asked for an extra shower gel and were told we’d have to pay for it — which felt a bit stingy considering the length of our stay.

Overall, a mixed experience. Great location and amenities, but the apartment design and a few minor service details could be improved.

Nice but not impressive
10/10
Exceptional
24 Oct 2025
Saimon
Staff were very helpful and friendly and loved the Spa pool.
Leisure Family
10/10
Exceptional
24 Oct 2025
Eva
The spa and pool were fabulous! The apartment didn’t have an iron/ironing board/hairdryer in the apartment. The staff member immediately got us these items without any trouble. She was only too happy to help. Overall our stay at Synergy was fantastic!
Leisure
8/10
Excellent
22 Oct 2025
John William
Close to everything
Leisure Family
8/10
Excellent
22 Oct 2025
Antonio
Good value for money if you’re looking for a decent place to stay within easy walking distance of Broadbeach shops. Basic but comfortable enough.
Leisure Family
10/10
Exceptional
21 Oct 2025
rodney
Great stay at Synergy. Apartments were clean, a good size quiet and had all amenities we needed .A great magnesium pool , heated spa and lovely outdoor area. Close to broadbeach dining and just a short walk to light rail.We would definitely stay again
Leisure Partner
10/10
Exceptional
21 Oct 2025
susan
No towels when l arrived.
main switch wasn’t clearly marked in the unit.
Leisure Friends
10/10
Exceptional
13 Oct 2025
Astrid
Great place. Near transport, shops and dining.
Leisure Family_with_children
8/10
Excellent
13 Oct 2025
RACHEL
Clean, neutrally-decorated suite. Only met the front-of-house staff once as it’s a serviced apartment complex. Great location.
Self
10/10
Exceptional
09 Oct 2025
Jeremy
We enjoyed our stay, everything was very neat and clean. Thank you
Leisure Family_with_children
4/10
Poor
06 Oct 2025
Adam
Staff were good. Unfortunately bed was very uncomfortable, significant outside noise experienced on level 3 at all hours, not sure if would have been less on a higher floor.
Leisure Family_with_children
10/10
Exceptional
30 Sep 2025
Jessica
Great spot
Leisure Family
10/10
Exceptional
29 Sep 2025
Rebbeca
Great stay
Friends_and_family Family
10/10
Exceptional
28 Sep 2025
Paul
Great location, close enough to Broadbeach shops but far away enough to be quiet. Lovely staff. thank-you

Simone Kinley
Partner
10/10
Exceptional
27 Sep 2025
Timothy
Pool and spa were great. Lovely apartment and beautiful patio to sit and watch the world from. Tram across the road and tons of stores nearby.
Leisure Family

Location & surroundings

Synergy Broadbeach - Official
2729 Gold Coast Highway, Broadbeach, Australia

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Synergy Broadbeach - Official

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