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Phoenician Resort
Gold Coast - QLD · Australia
24 - 26 Queensland Avenue, 24-26View location
8.8/10Excellent1,214 Reviews
Cleanliness8.6/10 8.6
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.2/10 8.2
Location9.6/10 9.6
Neighborhood9.2/10 9.2
Value8.4/10 8.4
Amenities8.6/10 8.6
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Phoenician Resort
Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and an indoor pool. This aparthotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. Featured amenities include limo/town car service, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 80 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
Distances are displayed to the nearest 0. 1 mile and kilometer. The Oasis - 0. 3 km / 0. 2 mi- Gold Coast Convention and Exhibition Centre - 0. 4 km / 0. 3 mi- Broadbeach Beach - 0. 4 km / 0. 3 mi- Kurrawa Beach - 0.
6 km / 0. 3 mi- The Star Gold Coast - 0. 6 km / 0. 4 mi- Broadbeach Bowls Club - 0. 8 km / 0. 5 mi- Pacific Fair Shopping Centre - 1 km / 0. 6 mi- Dracula's Cabaret - 1 km / 0.
Show less
7 mi- SkyPoint Observation Deck - 2. 7 km / 1. 7 mi- SkyPoint Climb - 2. 7 km / 1. 7 mi- Surfers Paradise Beach - 2. 8 km / 1. 8 mi- Capri on Via Roma - 2. 9 km / 1. 8 mi- Cavill Avenue - 3.
1 km / 1. 9 mi- Slingshot - 3. 2 km / 2 mi- Ripley's Believe It or Not - 3. 2 km / 2 mi. The preferred airport for Phoenician Resort is Coolangatta Airport (OOL) - 19. 1 km / 11.
9 mi With a stay at Phoenician Resort, you'll be centrally located in Gold Coast, within a 5-minute walk of The Oasis and Gold Coast Convention and Exhibition Centre. This upscale aparthotel is 0. 4 mi (0. 6 km) from The Star Gold Coast and 0.
6 mi (1 km) from Pacific Fair Shopping Centre.
With a stay at Phoenician Resort, you'll be centrally located in Gold Coast, just a 4-minute walk from Gold Coast Convention and Exhibition Centre and 8 minutes by foot from The Star Gold Coast.
This family-friendly aparthotel is 0.6 mi (1 km) from Pacific Fair Shopping Centre and 1.8 mi (2.9 km) from Surfers Paradise Beach. Make yourself at home in one of the 80 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios.
LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves. Featured amenities include limo/town car service, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
8:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 200 per stay
We have included all charges provided to us by the property.
-
You need to know
- The property is professionally cleaned.
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Special Instructions
The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
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Minimal age
18
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Optional fees
- Housekeeping is available for an additional fee
- Crib (infant bed) fee: AUD 15.0 per night
- Rollaway bed fee: AUD 20.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
The Oasis
0.2 km / 0.1 mi
Gold Coast Convention and Exhibition Centre
0.3 km / 0.2 mi
Broadbeach Beach
0.5 km / 0.3 mi
Pratten Park
0.5 km / 0.3 mi
The Star Gold Coast
0.6 km / 0.4 mi
Kurrawa Beach
0.6 km / 0.4 mi
Broadbeach Bowls Club
0.9 km / 0.5 mi
Pacific Fair Shopping Centre
1 km / 0.6 mi
Dracula's Cabaret
1 km / 0.6 mi
Cascade Gardens
1 km / 0.6 mi
Mermaid Beach
1.5 km / 0.9 mi
Putt Putt Golf Mermaid Beach
1.9 km / 1.2 mi
SkyPoint Observation Deck
2.6 km / 1.6 mi
Surfers Paradise Beach
2.9 km / 1.8 mi
Centro Surfers Paradise
3.1 km / 1.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 80
- hotel
- Wheelchair-accessible
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Secure parking
- Laundry service
- Babysitting service
- Smoke detector
- Hotel safeExtra charge
Show 23 more facilities & services
- Lift access
- ShopExtra charge
- Garden
- Terrace
- Gym
- Luggage roomExtra charge
- Dining area
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Towels and bed linenExtra charge
- BarExtra charge
- Indoor freshwater pool
- Outdoor freshwater pool
- Children’s swimming area
- Game room
- Sauna
- Hot tubExtra charge
- Spa centre
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPhoenician Resort
APARTMENT THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPhoenician Resort
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPhoenician Resort
APARTMENT KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPhoenician Resort
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT PROMOAPARTMENT • PROMOAPT.PR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- PROMO
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPhoenician Resort
APARTMENT PROMO
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- PROMO
Adult and child limits apply within the room's total guest limit.
Room code: APT.PR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Phoenician Resort
100
reviews shown
Melissa
Great location. Close to heaps of restaurants and cafes and only a few mins walk to Broadbeach North light rail station making it easy to get around without needing your car. Easy and smooth check in.
Craig
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Catherine
Great size apartment clean and comfortable close to restaurants
shops and cafes
shops and cafes
Debra
Best ever location room was fabulous
Ester
We are returning guests, therefore love the property and its location. We had a 1 bedroom on the top floor, and were lucky to have various beach glimpses thru the buildings, sadly new construction at Neicon will cut that off on one side in the future. Our favourite pastime is sitting on the balcony people and car watching.
This last unit we were in, was a bit of an odd layout and smaller than others we had been in, but, it was clean and comfortable. This trip we had bad rainy weather so didn't even use the indoor pool, but, as I said we've been here before, and it's always well maintained. Lifts were fast, reception are great, parking is easy and so are the walks to wherever you want to go. Even an easy walk to Pacific Fair and we are in our mid 70's. Tram out front. The Phoenician has it all.
This last unit we were in, was a bit of an odd layout and smaller than others we had been in, but, it was clean and comfortable. This trip we had bad rainy weather so didn't even use the indoor pool, but, as I said we've been here before, and it's always well maintained. Lifts were fast, reception are great, parking is easy and so are the walks to wherever you want to go. Even an easy walk to Pacific Fair and we are in our mid 70's. Tram out front. The Phoenician has it all.
Mark
It was in a lovely central area in Broadbeach. Close to everything.
The place is a tad old but had a great indoor pool, spa and sauna
The place is a tad old but had a great indoor pool, spa and sauna
Damien
I've been coming to this hotel since I was a child, (30 odd years ago), so I have fond memories of family holidays here and other than a brief pause over COVID, I've come at least once a year with my young family. This time felt a bit different though. While they do a great job of maintaining the massive building and surrounds, this grand old lady is showing her age. Rooms have always been dependent on the owners investment and while my (connecting) room wasn't in bad shape, it is my experience that there has been a general decline in standard and quality over recent years. Water damaged ceilings, kickboards peeling, walls patched and barely painted, original appliances in the kitchen, beds with little to no support. Cleanliness has also been an issue in the last few stays, I found a lot of head hair around the apartment, food under couches, lipstick on drinking glasses, etc and two cockroaches along with a blocked vanity sink (which was promptly resolved with reported). For the first time ever, we also had a sub-optimal interaction with one of the receptionists, no big deal, just not what it used to be. I think what struck me this time is that to accept the declining standard you really need to lean into the \"value\" of large, self-contained units with great proximity to Broadbeach. I fear the decline in quality is starting to outpace the \"value\" proposition with better options, e.g. similar vintage, size, newer fit-out and ocean views for same / similar money.
AMANDA
Proximity to Broadbeach precinct restaurants was great. Room was comfy and clean.
Roni
Needs better focus on cleaning. The room has a smell of sewage.
Michelle
Good area
Helen
Easy stay. Friendly staff. Clean room. A faulty light was fixed immediately, no hassle.
Navigation around the building was a little confusing at first with multiple entrances.
Navigation around the building was a little confusing at first with multiple entrances.
Hilary
Our apartment had such a comfortable bed.
Other than that it was extremely disappointing. We booked a 4 star apartment that certainly wasn’t 4 Star. It was very worn, dirty and neglected.
All the door, window, wardrobe and shower tracks were filthy. The balcony furniture was weather beaten and old.
So much more we could say.
No comparison to other 4 star apartments we have stayed in.
Other than that it was extremely disappointing. We booked a 4 star apartment that certainly wasn’t 4 Star. It was very worn, dirty and neglected.
All the door, window, wardrobe and shower tracks were filthy. The balcony furniture was weather beaten and old.
So much more we could say.
No comparison to other 4 star apartments we have stayed in.
Muhammad
Quite rude type receptionist , toilet was too small where you sit on seat you always hit the side wall. The only thing good was location. One one tiny little soap and shower get for two people. If you don’t clean your cups of glasses you will be charged $50. Awful. Ripoff
Rebecca
Great location, clean and tidy rooms. Kitchen facilities were awesome.
Lindarose
Its one of the few hotels that dont charge you parking fees most hotels shpuldnt be charging but phonecian is a olser hotel but is relaxing to rest up on and close to everything
Artur
Everything was perfect.
Peter
Very good location handy to restaurants also to Oasis shopping centre and the light tail
robert
Great location handy to shops, transport, beaches & clubs
Jock
Great location
Natalie
Room was in a clean and tidy state. Facilities were clean and hygienic. Staff were friendly
Camrin
Tvs didn't work had buy my own batteries for the remote
Lindarose
The staff were on it straight away and i left happy didnt go to the pool cause of lousey weather
David
staff great clean room, great all round
Ian
Size of apartment, location, staff at reception.
Merryl
All the staff were lovely. The room was amazing with some ocean views, also very clean. Walking distance to shops, and plenty choice of restaurants, and of course the beach.
Little noisy at night from the restaurants, but that is what to expect staying in the middle of Broadbeach. My granddaughter and I loved our stay.
Little noisy at night from the restaurants, but that is what to expect staying in the middle of Broadbeach. My granddaughter and I loved our stay.
Anh Khoa
Brilliant location but terrible customer service. It’s an aging hotel and in need of repairs. I was charged an extra $40 a night for a child under 5 years old. When I asked why, the explanation was for extra linen and towel. We received two sheets and an extra towel.
Kim
Resort/room is a little tired but great location
J
Very disappointed with the condition of the room and the price paid over the New Year period. Filthy carpet. Cockroach in the wardrobe. Very dusty. Mould in the shower.
Prashand
Great location , clean , wonderful staff
Roger
Front desk reception (Sally and Julie) were great, very engaging and helpful, made you feel instantly at home. Room size and location was excellent
George
Loud from cars at night.
Cheryl
Easy checkin, friendly staff, room was clean and well equipped. It was nice to be able to sit out on the balcony. Can be a little noisy from nightlife below, but didn't affect my stay. I would definately stay here again. beach, transport and shops within easy walking distance.
David
It was a well kept hotel with friendly staff, nice facilities including indoor lap pool and gym, and great location. Would definitely come here again.
Susan
The reception staff were excellent. We loved our patio.The air conditioning was fine , however it was not very hot weather and I wondered how it would be on hot days.
Robert
Great place to stay!
Angela
Room was really clean, modern
We love the location too
We love the location too
Rodalyn
Give more supply like coffee and towel and shampoo and soap
Annie
Well maintained room excellent having the parking provided at no charge/ great location to restaurants and public transport. Short walk to beach and Pacific Fair / apartment roomy with everything we needed for 3 night stay
Michelle Colleen
Room was ready before checkin and welcomed to move in earlier than planned.
Staff extremely accommodating and friendly
Lovely suite, quality fittings and very comfortable. This was our third stay and we'll be back.
Staff extremely accommodating and friendly
Lovely suite, quality fittings and very comfortable. This was our third stay and we'll be back.
Sam
If I wanted to sleep in a nightclub, I’d book one. Our room was directly above three bars blasting music into the early hours, and most rooms sit right above these venues, not just ours. This should have been clearly mentioned before booking. I also emailed reception about the issue, but they didn’t bother to respond.
Gerard
Great position in Broadbeach. Stayed several times now.
Friendly staff .
If anything, maybe they should leave more than one bath towel each to use during your stay.
That way one could be washed and still be able to have one to use.
Friendly staff .
If anything, maybe they should leave more than one bath towel each to use during your stay.
That way one could be washed and still be able to have one to use.
Craig
Very clean facilities and staff were extremely helpful
Deborah
Perfect position. Close to beach and shopping g and dining
jackie
Staff very professional and helpful.
Outdoor pools and bbq area is great.
Room was quite dated, could do with new curtains and fresh paint. Stayed in same complex last year and it was great so each room may vary slightly
Outdoor pools and bbq area is great.
Room was quite dated, could do with new curtains and fresh paint. Stayed in same complex last year and it was great so each room may vary slightly
RICHARD
A really nice place to stay!
ROBERT
Pool really nice
Carol
Great indoor pool, spa and sauna.Close to transport, beach and shops. Great location to restaurants. Could do with a revamp as room very dated. Dirty floors and stained carpet.
Alexandra
This propeety was so disappointing. The rooms dont look like the photos, they are old, dated, dirty and require renovation. The only positives were free parking, good location and nice view... if you did look too closely at the room. I would have asked for another room, but the resort was full on account of school holidays.
Mary
Very central to light rail & beach + shopping centre. Big rooms - excellent view
Lara
Great location, apartment was modern and clean, friendly staff. Broader complex is a bit dated but price reflects that and so it's fair value.
Jazmin
The staff were very friendly and communicated clearly. The room was very clean and overall hotel lobby areas were welcoming and clean.
Amanda
Loved you could walk out and so many food options and groceries
Shannon
Staff where amazing service and care to customers was memorable
Zeinab
My husband and I stayed for 3 nights and overall, the experience was decent. The customer service was friendly and helpful, and the location is very convenient—close to public transport and plenty of shops, which made getting around and shopping easy.
However, a few things could be improved. The amenities were quite limited: we were only provided with one small shampoo and conditioner for the two of us, which wasn’t sufficient for a multi-night stay. Also, we were surprised to find that replacing the garbage bin liner came at an extra cost, which felt a bit unreasonable.
The stay was comfortable enough, but the lack of basic provisions made it feel less welcoming than it could have been.
Helen
Always my favourite place to stay on the Gold Coast walking distance to so many attractions. Loved the apartment has everything,and the pool area is divine.
Jess
Liked the convenience of location and friendly staff
JASON
Great location
Steven
Staff very friendly
Allison
The property is dated but in a great location. The floors in our apartment were dirty and by day 3 we found a broom so could sweep the whole apartment. One of the bathrooms/shower was dirty and the shower door kept coming off the rail, so everyone ended up using the other bathroom - one bathroom between 4 adults was hectic. Overall it had everything we needed, in a great location would have been more enjoyable if the rooms were cleaner and in full working order.
Greg
Good resort. Bit noisy
Darryl Christopher
Great location handy to restaurants and public transport. The reception staff were great.
Matthew
Showing it age. Price was good but staff could be more helpful.
Brian
Excellent property we will definitely stay again
Andrew
Always love staying at Phoenician due to location and facilities
Chris
The location of the property is second to none! Food opportunities out your front door! Grocery Woolworths across the road! Parking is easy! I have stayed here four or five times! The cleanliness of this unit this time was appalling! Very out dated! Spoke to management and they said they would hopefully rectify the problem!
Gary
A wonderful hotel
A perfect location for our stay.
Very well presented with very helpful reception staff.
Easy access to the beach, great shopping and food options.
We enjoyed the facilities including a great indoor pool.
Very well presented with very helpful reception staff.
Easy access to the beach, great shopping and food options.
We enjoyed the facilities including a great indoor pool.
Peter
We enjoyed our stay at the property. The accessibility to various amenities is fantastic.
Cheryl
Great location
Great location in central Broadbeach. Spacious units,Friendly staff, good facilities - heated pool, spa, sauna, gym, free parking. Property is getting a little tired but comfortable and clean. Their cleaning expectations did seem unreasonable for the price- ie no daily cleans, you must put own garbage out but only one small garbage bag left for your stay, had to pay extra for beach towels, must clean all unit and kitchen before leaving or extra charge but youncan't even run dishwasher and leave clean dishes there etc etc So felt like a hotel price but with a self cleaning expectation. Overall I would recommend as a great location with good facilities.
Steven
Positives -
Room was a great size with my older kids having their own area.
Great view from the balcony getting sun most of the day.
Indoor pool/spa area was great for winter.
Location is perfect - close to the beach, restaurants and public transport.
Negatives - (and only minor)
Noise - we were facing east and would have the bar below having their live music playing until late - thankfully not too late. It was good listening to it.
Rubbish trucks emptying bins in the early hours.
Room was a great size with my older kids having their own area.
Great view from the balcony getting sun most of the day.
Indoor pool/spa area was great for winter.
Location is perfect - close to the beach, restaurants and public transport.
Negatives - (and only minor)
Noise - we were facing east and would have the bar below having their live music playing until late - thankfully not too late. It was good listening to it.
Rubbish trucks emptying bins in the early hours.
jay
Staff were amazingly friendly and helpful during my stay
Angela
The property is in the heart of Broadbeach, with restraunts at the doorstep. It is less than 5 minutes walk to beach and is close to light rail and Pacific Fair shopping centre. The reception staff are very helpful and always pleasant.
Anna
Good central location in Broadbeach, a lot of eating options, friendly staff
Mark
A great resort with brilliant staff. We have stayed here many times because of this. Our room on this occasion was tired and unloved.
Freyja
Great location, right across from exibition center and trans
Robert
Comfortable room, quiet and great customer service staff
Paul
Great location.
Amelia
The location phonecian its central to broadbeaches food hub with an amazing array of fine dining restaurants. The unit itself furnished with regal classic design and considering it's an older building it's wonderful maintained.syaff at reception were friendly helpful and I had a wonderful entertaining clients in phonecian equipt with intercom for safety privacy and just a stroll away from the beach you couldn't find a more extravagant place
Robert
Great staff great reception thank Julie
HANS
Great place to stay. Walking distance from beach and close to shopping and restaurants. Clean apartment and spacious.
Harry
Great location for Broadbeach
laura
This resort was right in the heart of everything
Maria
We faced some challenges such as door not closing behind us. And in our busyness, the door was unlocked during the night , forgetting it did self lock. The safe was clumsy to lick. We were told yes it’s broken but can be locked a particular unusual way. Julie and others at Reception were very helpful, prompt accommodating and assisted us at all times. Greatful for the reception staff
Lucy
Great location and service but very dated & noisy
Rooms are very dated and showing their age. Very poor soundproofing, could hear next door singing, upstairs walking around and the nightlife from the venues downstairs blared into the room until it stopped at 10:15-10:30pm at night. Service was excellent, reception were very helpful and commutative. Location is excellent for the G link and shops. Bonus was free undercover secure parking.
Lauren Lee
Amazing stay, thank you so much.
TONY
Good spot
Verified traveler
Amazing staff very convenient location
Karen
Loved the location and the staff were nice and friendly however the room is old and needs a little bit of tlc
large family groups with kids dominated the pool over several days just a little bit of sticking to the well signed rules would of been nice
large family groups with kids dominated the pool over several days just a little bit of sticking to the well signed rules would of been nice
Wendy
It is in a great location to either catch the tram or walk. Very spacious 1 bedroom and the bed was so lovely and soft, can watch TV in bed. Thank for having me.
evelyn
Very clean, friendly staff and very easy access to all amenities. Would recommend.
Alan
We have a amazing stays, close to everything we need as how we would like our holiday to be.
Jason
The overall complex was good but the apartment was in need of a freshening up. The light in the bedroom didn’t work and the AC was temperamental and not easy to use. Amenities provided were very basic and somewhat limited.
Apart from that, everything else was fine.
Apart from that, everything else was fine.
Gai
Easy walk to restaurants/supermarkets and tram location
Craig
Stayed during the cyclone and whilst we couldn’t do much outside the staff couldn’t do enough to make our stay as enjoyable as possible. Would definitely stay there again
Jason
Reception was very nice and checkin easy. Apartment was clean and tidy had everything we needed with small children through to teenagers. The pool area was clean and tidy and was a very decent size. Public transport nearby, walk to supermarket and beach and a large variety of restaurants and cafes for dining options.
Dave
All professional!!!
Philip
We have stayed at the phoenician three times before. We were in the same apartment in 2023 and thought it needed some renovation. Back in the same room this stay and the condition of the apartment has deteriorated even more. The cleanness wasn't up to it either. I wonder if this apartment was allocated to us because it booked through a deal but if I booked it myself direct I would have not been happy. Disappointed with this stay. Great location and facilities but rooms really should be upkept.
Wayne Desmond
The Phoenician is centrally located in Broadbeach - very close to restaurants, transport, shopping centre and a short stroll to the beach. The staff are great and easy to deal with.
Pam
Great location
Mary
Property needs a paint & out dated couch.
Tina
Tina Turner family
Fantastic stay room perfect but the too hard
Location & surroundings
Phoenician Resort
24 - 26 Queensland Avenue, 24-26, Gold Coast, Australia
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Phoenician Resort
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