Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Santa Anne by the Sea Apartments

Gold Coast - QLD · Australia

15 Anne AvenueView location

8.2/10Excellent192 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort8.0/108.0
Condition7.6/107.6
Location9.4/109.4
Neighborhood9.2/109.2
Value9.0/109.0
Amenities7.2/107.2
See all ratings
Check availability Pay with crypto or card
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Santa Anne by the Sea Apartments

The 4-star Santa Anne by the Sea Apartments offers comfort and convenience whether you're on business or holiday in Gold Coast. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one.

Free Wi-Fi in all rooms, facilities for disabled guests, express check-in/check-out, Wi-Fi in public areas, car park are just some of the facilities on offer. Internet access – wireless, non smoking rooms, air conditioning, balcony/terrace, alarm clock can be found in selected guestrooms.

Entertain the hotel's recreational facilities, including hot tub, sauna, golf course (within 3 km), outdoor pool, spa. Santa Anne by the Sea Apartments is an excellent choice from which to explore Gold Coast or to simply relax and rejuvenate.

Read more about this hotelShow less

Located in Gold Coast (Broadbeach), Santa Anne By The Sea is within a 15-minute walk of Pacific Fair Shopping Centre and Gold Coast Convention and Exhibition Centre. This apartment is 0.6 mi (0.9 km) from The Star Gold Coast and 2.1 mi (3.4 km) from Surfers Paradise Beach.

Make yourself at home in one of the 18 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and electric kettles, and housekeeping is provided weekly.

Featured amenities include laundry facilities and an elevator. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 4:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available Noise-free rooms not guaranteed Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 200 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Surcharges apply for use of the sofa bed in the guestrooms.
  • Minimal age
    18
  • Optional fees
    • Late check-out fee: AUD 30.00 (subject to availability)
    • Crib (infant bed) fee: AUD 25 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Pratten Park 0.3 km / 0.2 mi
Kurrawa Beach 0.4 km / 0.3 mi
The Oasis 0.5 km / 0.3 mi
Pacific Fair Shopping Centre 0.6 km / 0.4 mi
Dracula's Cabaret 0.7 km / 0.4 mi
Gold Coast Convention and Exhibition Centre 0.7 km / 0.5 mi
Broadbeach Beach 0.8 km / 0.5 mi
Mermaid Beach 0.9 km / 0.5 mi
The Star Gold Coast 0.9 km / 0.6 mi
Broadbeach Bowls Club 1.4 km / 0.9 mi
Putt Putt Golf Mermaid Beach 1.5 km / 0.9 mi
Cascade Gardens 1.7 km / 1 mi
Nobby Beach 2.9 km / 1.8 mi
Surfers Paradise Beach 3.3 km / 2 mi
SkyPoint Observation Deck 3.3 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 5
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Lift accessExtra charge
Show 14 more facilities & services
  • GardenExtra charge
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Outdoor freshwater pool
  • SaunaExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Santa Anne by the Sea Apartments

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Santa Anne by the Sea Apartments

8.2
Excellent
192 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
7.6 /10
Location
9.4 /10
Neighborhood
9.2 /10
Value
9.0 /10
Amenities
7.2 /10
100 reviews shown
4/10
Poor
22 Sep 2025
Joanne
Smelly and very untidy on the outside .. needs desperately updating … good location tho … old and outdated
Leisure Family
8/10
Excellent
18 Aug 2025
Dianne
The lift was way too slow
Leisure Partner
2/10
Poor
04 Aug 2024
Shama
both hubby n i very ill from stay..so much dust and mould. we are both off work for a week!!!! ive paid $130 a night at a motel nearby in the recent past and had better conditions. your bed didnt even have a proper mattress protector. most places have a topper to disguise bad matress but not at yours. the sofa/sofabed needs to be disposed.... are average weight couple and it sank so badly. we had to use spare blanket to cover before sitting on it. did u even know your curtains are mouldly and can cause serious inhalant harm. Just like my husband n myself. ive lost a weeks wages now!!!!!!!!
Leisure Family
6/10
Pleasant
31 Mar 2024
Helen
Great location, basic room, clean but could use an update. Lift out of action atm so we got some steps in. Reception only open on the last day and he seemed lovely. We were sent communication via email for all our needs re check in and check out.
2/10
Poor
15 Mar 2024
Matthew
First, a warning... They take a photo of the front and back of your credit card when you check in.
The place was absolutely disgusting. I stay in the Gold Coast quite a bit and thought that this time I would just stay in an ok place and nothing fancy.
Stayed on the first of March for 2 nights. Had to leave after the first night and book a different place because of a strong smell of urine and a solid chunk of human waste that was left on a spare blanket.
Advised that they should be in contact with me about compensation. they never called.
I got Expedia to contact them about a refund. They refused.
The place is gross. So gross that I had to book another place to leave this place for my second night. It was actually that bad.
And they clearly accept this as standard because they wouldn't even entertain even a partial refund.
There's a group of about 5000 people all around Australia that travel to the Gold Coast several times every year to attend business events. I'm going to make sure they stay clear of this dumpster fire.
Business Self
6/10
Pleasant
01 Mar 2024
David
Not as quiet as expected
Leisure Self
6/10
Pleasant
25 Feb 2024
CHRISTINE
Received no information about how to get in.
Lift very slow and broken down when I wantedto leave which meant that I had to rely on another guest to finish pacling and bring my gear down.
Receiption not open when advertised.
Leisure Self
2/10
Poor
23 Jan 2024
Paul
When we arrived we had an apartment allocated that was very dirty but absolutely stank of long term cigarette smoke it permeated everything and in fact the whole complex stank. They offered another apartment and this one had not even been cleaned. One lady from another one of their resorts came and did her best but the kitchen was flithy, the drawers were flithy and had food scraps in them. The cooktop was in such bad condition did not use it. This is room stank as well just not as bad. A drawer under the bed was out and broken on the floor and one window by the bed had no curtain so you could see straight into the bed. On further review the air con unit on the deck had rubbish under it clearly no one had even bothered to check it and had not done so for a while. Management sorted the drawer and curtain but took some of the deck rubbish but clearly did not really care. We spent the 1st 2 days cleaning and had to buy air freshners to get the atmosphere right. Old facility needing major maintenance including the slowest lift ever experienced, extremely dissatisfied with accomodation and have asked them what they are going to do about it was not up to standard for money paid and we are chasing for a partial refund. Summary terrible and apart from lady first day complacent staff. They said would review refund request never came back. We have been to the Gold Coast frequently much better options, avoid this property.
Leisure Partner
6/10
Pleasant
17 Sep 2023
Verified traveler
Very basic old style accommodation. Too much outdoor lighting at night. Blockout drapes did not fully fit the openings. Thrre was no natursl light during the day due to the tall builing next door. Barbeque had been out of order for sometime but there wss no mention about it. Web info says to contact using given numbers, but they did not work at any time. Had to look up their website for email. Reception was never open.
Partner
8/10
Excellent
09 Jul 2023
Michael
Good location, with comfortable until layout. A very quick walk to the beach and many local dining options, including the local surf club.
Partner
4/10
Poor
25 Apr 2023
Lisa
Would not recommend for the price. Very old .. poor facilities in comparison to others for price. No staff ever at reception.. smell of smoke from tenants everywhere ..
Leisure Family
10/10
Exceptional
27 Feb 2023
Gregory
Good value, excellent off street parking, perfect location , very sleek check in !
Leisure Self
6/10
Pleasant
26 Jan 2023
Jing
It was what I was looking for: close to the sea and shopping. Great place!
Family_with_children
8/10
Excellent
17 Jan 2023
Emma
Pleasant stay
Leisure Partner
4/10
Poor
21 Sep 2022
Paul
The location was handy enough - a 10 minute walk to shops, restaurants and beach.
The place offered everything it said but was terribly tired eg gnarled toilet seat, corroded shower, grotty floor tiles. A thick layer of dust at the back of the bed. TV screen was really grotty - making it look unclean. The kitchen supplies were scarce eg 3 coffee and 3 tea bags for 3 people over 3 days and a price list of 50c and $3 for a toilet roll for additional (if you could get to the front desk when it was open. It seemed rather mean-spirited. Parking was tight requiring a 20-point turn to park. Worse of all we booked for 3 adults and the unit was only suitable for a double - only a double bed and and worse of all an extremely uncomfortable sofa bed plonked right in front of the TV (I had to take ibuprofen every night to get at least some sleep).
Overall a disappointing stay and I could not recommend this place.
Business_and_leisure Family
8/10
Excellent
19 Sep 2022
Bernard
would be nice if there are tissue paper. I couldn't find any.
Business_and_leisure Self
10/10
Exceptional
16 Jul 2022
kapene
Nice clean property, close to pacific fair and oasis shopping Center.
Business Partner
6/10
Pleasant
03 Apr 2022
Shirley
Walking distance to beach, restaurants, shopping
Leisure
8/10
Excellent
29 Mar 2022
Anna
Loved it was central to beach & shops
Needs to be renovated
Leisure Family
6/10
Pleasant
07 Mar 2022
michael
The property is next door to a massive high rise developement site with high noise levels day and night from the construction works. Had i known this i would not have booked this apart,i asked the manager to change rooms and was told impossible as full. do not stay at this place !!!
Business_and_leisure Partner
8/10
Excellent
03 Nov 2020
Verified traveler
Great stay close to everything.
Friends_and_family Family
8/10
Excellent
14 Mar 2020
Verified traveler
Good size unit and bed: however washing machine and dryer didn’t work well.
Friends_and_family Partner
10/10
Exceptional
05 Mar 2020
Verified traveler
Great location. Was attending conference at the Gold Coast Conference centre. Close to beach & restaurants
Business_and_leisure Self
8/10
Excellent
17 Dec 2019
Verified traveler
Very convenient to everywhere. Spacious apartment. Onsite undercover parking was a bonus.
Business_and_leisure Self
8/10
Excellent
28 Jul 2019
Verified traveler
The room was clean & tidy, accommodation was close to shops & restaurants, only down side to it was the construction noise early in the mornings
Leisure Self
10/10
Exceptional
26 May 2019
Verified traveler
Quiet private place near the beach, tram station and restaurants. Would like to stay there again
Business Self
8/10
Excellent
22 Apr 2019
Verified traveler
Quiet, proximity to beach and restaurants and excellent value
Leisure Partner
6/10
Pleasant
01 Apr 2019
Deb
Location was great, unit was clean enough. It was budget accommodation and reasonable value for money.
It was however a bit run down and tired and needed some attention.
Overall no complaints and would recommend to anyone on a budget.
Leisure Partner
10/10
Exceptional
11 Feb 2019
Verified traveler
clean and well presented and very well located close to shopping, nightlife and beaches
Friends_and_family Family
10/10
Exceptional
22 Jan 2019
Verified traveler
A very nice apartment in a handy location Close to beach and shops and restaurants
8/10
Excellent
16 Jan 2019
Verified traveler
The best thing about the property was definitely its location. It was only a short walk to the beach, Pacific Fair shopping centre and a wide range of restaurants. The room itself was clean and comfortable and had all the necessities
Leisure Partner
6/10
Pleasant
01 Jan 2019
Verified traveler
Good location, but our room was very noisy. Also the room was unsafe, because the ground floor location.
Leisure Partner
8/10
Excellent
28 Dec 2018
Verified traveler
great service by sunny! excellent location gives our toddler plenty of opportunities to play at the beach!
Leisure Family
8/10
Excellent
12 Nov 2018
Honor
Location ,beach,cafes ,bars and restaurants nearby.
Only downside was demolition at back of apartment,out of control of property
Leisure Partner
8/10
Excellent
01 Oct 2018
Jane
the apartment was great...clean and spacious. Location was convenience, walking distance to beach and shops
Partner
8/10
Excellent
20 Sep 2018
Bruce

Self contained unit 2 mins from excellent beach

Fully self contained. Receptionist May very helpful. Spa not operating, they supply 1 toilet roll, you pay for extra, bit mean. Overall we would be happy to return.
Partner
6/10
Pleasant
11 Jul 2018
Chris

Dated but comfortable.

The fit out was worn and dated but immaculately clean. The receptionist was veery pleasant and did what she could, however, I was driven out of my room by excessive noise from mulch being pumped onto the garden. I appreciate that maintenance needs to be done but during school holidays when I am paying premium prices this was totally unacceptable having gone on for hours before I gave up and left.

Be aware that reception is not staffed outside of business hours and if you leave your key in the room there is a fifty dollar charge to be let back in. The impression left is that the priority of this facility is dollars and not guests. I would not go back.
10/10
Exceptional
25 May 2018
ROBERT

great place to stay, close to all attractions

great one bedroom suite with morning and afternoon sun. Reception very friendly and welcoming. Suite was very comfortable and quiet. Facilities were very good and only a short walk to the beach, mall shops and dining and Pacific Fair Centre.
Partner
8/10
Excellent
27 Apr 2018
Kerry

Functional and spacious unit

This is a great area, with easy access to the beach, shops, light rail, casino etc. This complex has a great pool, spa, BBQ, parking and the units are functional and comfortable, although a little tired. I think the name suggests that they will lead directly onto the beach or at least an ocean view, so it is probably a little disappointing that they really have no outlook at all. However, it is only a stroll to everything Broadbeach has to offer.
Family
10/10
Exceptional
19 Mar 2018
Beata
Excellent, we have already recommended to few people. Thanks Beata
8/10
Excellent
19 Mar 2018
Leonie
A comfortable studio unit ideal for a couple. Good sized kitchen for breakfast preparation. Easy walk to light rail, Pacific Fair, Broadbeach restaurant precinct and beach.
Partner
8/10
Excellent
16 Mar 2018
Elizabeth

Very comfortable and roomy one bedroom apartment.

Very Good Accommodation. Clean and very spacious for a one bedroom apartment. Close to shops, cafes, etc. and Pacific Fair and Bus interchange. Would definately stay there again. Also good price.
Partner
8/10
Excellent
11 Mar 2018
Verified traveler

Nice quite area

Pillow not comfortable and the sofa could be better.
8/10
Excellent
08 Mar 2018
John

Handy andy

Easy access from the gc airport to apart. Short walk to broadbeach and pacific fair. Had a 2 level superior apartment with tv up and down. Quiet location but in need of refurb. No oven. Pool and spa clean. Tip - bus outside gc airport finishes run 300mtrs from apart - save $40 or 50 each way.
Partner
8/10
Excellent
25 Feb 2018
Allan
Very central to everything on Broadbeach and the Gold Coast. Like the fact that it is only three storeys high. The swimming pool/spa is great. Very friendly personal service from the Managers. We have stayed a number of times and will be back.
Partner
8/10
Excellent
11 Feb 2018
Verified traveler

Well situated between beach, tram and shopping

Well situated between beach, tram and shopping. Staff did well to rectify any problems ASAP (including a water leak in the laundry) and were enquiring with service provider re poor internet coverage.
10/10
Exceptional
08 Jan 2018
lisa
Beautiful large rooms and helpful staff. Location is perfect, close to the beach, shopping mall, casino and lovely breakfast places.
6/10
Pleasant
24 Nov 2017
Nadine

Great location.

The Best location. Basic, adequate accomodation. Best for short stay. Beware of hidden costs. Almost dissapointed.
6/10
Pleasant
25 Oct 2017
Merrianne
Place was clean and tidy only downfall fridge was not cold . Walk distance to everything
Family
10/10
Exceptional
24 Oct 2017
Nev

Better than we Expected

The room was a small 2 level apartment !!!. Perfect for what we needed. Perfect location near to shops, beaches, transport. Everything was there we needed. Great Value for money & CLEAN.
6/10
Pleasant
03 Oct 2017
John

Bit of a break in broadbeach.

Great position, near the shops and the beach and the tram . Good studio apartment, bed comfortable, shower great, pool and spa ok, bed settee was uncomfortable Good secure parking. but was dissapointed because we didn't get the room as shown on the hotel.com web site.hotel.com rang the hotel but nothing could be done. We were on the ground floor behind palms. On frI day before we left the Internet went down and we were told it couldn't be fixed until Monday.
Partner
6/10
Pleasant
14 Sep 2017
Gotcha

Basic apartment in a good location

The room was basic, on the ground floor, overlooking the road, but we were only there two nights and didn't spend a lot of time there. There was an unpleasant drain smell through the apartment as well. Ok budget accomodation.
10/10
Exceptional
08 Sep 2017
Grant

Comfortable units close to all amenities

Friendly staff tidy apartments close to shopping beaches and public transport not ovely priced would be happy to visit there again.
6/10
Pleasant
03 Sep 2017
John

Ok, close to beach but no views

had to buy toilet extra paper, lift slow, roadworws in the street
6/10
Pleasant
02 Sep 2017
David

Good rates, staff location make it good value stay

The Hotel in well located, the management are friendly and attended to our needs. The actual unit we stayed in was number 1 on the ground floor, it is in the shade all day which might be OK in summer but in the final week of winter was a bit cold.
Partner
8/10
Excellent
27 Aug 2017
Bryan

Close to all the main features

Arrived mid-afternoon in brilliant sunshine having left home that morning in a minus 2 degree frost. Pre-ordered groceries from Woolworths were already in our room. The public transport system on the Gold Coast is second to none - absolutely wonderful. Only got 1/2 an hour of rain on the last day - will be back next year.
10/10
Exceptional
23 Jul 2017
Sue

Everything was great.

Excellent value for money..Great bed!!
8/10
Excellent
16 Jul 2017
si

Nice hotel close to beach shops dining ares

Great place to stay , lots of things to do there, reasonably priced dining if you look around
4/10
Poor
02 Jul 2017
John

Close to the beach

We have used the Santa Anne before and been happy with our room and facilities.This time we found the whole place very tired. The paint and the walls outside the lift were damaged and in need of repair, plus we could not get the Foxtel TV to work. The complex blamed bad reception.This lasted the 9 nights we were there. Not good enough. So in a few words I will not be recommending Santa Anne to my friends.
Family
10/10
Exceptional
03 Jun 2017
Roger

Great place to stay, close to beach.

Overall a great place. For the price you are paying don't expect shiny new apliances, but everything works, it's all clean/well maintained, and everything is there, for cooking/clothes washing etc. Realy nice staff. Close to a supermarket, I spent most afternoons swimming at the beach, walked 200m to supermarket/wine, home to cook - amazing!

4/10
Poor
30 May 2017
J M

Good location but hotel has a few issues

I stayed there for a week. Had a ground floor unit out of 3 levels and the biggest complaint is that every single morning I was woken up by a baby screaming from a nearby unit. I believe they have permanent residents there. Walls were paper thin and could everything going on in the reception. Every time a person checked in or out etc. The pool area is super small and not much else in the way of amenities. Don’t be fooled by the pictures of it being on an upper floor, the cheaper apartments are all on the ground floor. However, the staff were really friendly and the location is great. Room was clean and comfortable, however the reverse cycle on the air con doesn't work.
10/10
Exceptional
24 May 2017
ROBERT

we will be retuning

from the moment we arrived earlier than expected to find our suite ready until we left after 7 nights Santa Anne By The Sea was a relaxing, welcoming and enjoyable place to stay
Partner
6/10
Pleasant
09 May 2017
bruce

Ghost house

Obviously time share...coming in is messy needing to phone an agency and get access to a key. Never saw a living soul during our stay and reception closed every time we went passed. Despite booking months ago, assigned a room stuck around the side ground floor. No view . It may be...by the sea....but you see any of it. That aside, room comfortable and clean. The attached pic is somewhat petty..$1 for an extra toilet roll etc !!
6/10
Pleasant
21 Apr 2017
Leanne

Very good location for beach, and restaurants

This motel is very well located for access to beaches, shop, restaurants and public transport. The particular room we were in, room 12, had a toilet that continued to fill very noisily because it was not functioning properly - unacceptable. It was not able to be repaired during our stay. Other than this the room was large enough for the 2 of us and well equipped, however we only ate out and I don't think I would have been very impressed with cooking on the quality of stovetop provided.
8/10
Excellent
16 Mar 2017
Helen

Comfortable apartment close to beach

Comfortable apartment close to beach, shops and public transport. Staff were friendly and helpful.
4/10
Poor
02 Feb 2017
Sue

Location great but!!!

I recently stayed at Sante Anne for 4 nights in a studio apartment which was quite spacious. The apartment had a mouldy smell to it and was very evident when you first walked in the door. I looked for evidence of mould but could not find but thought it might have been the airconditioner.
During my stay the pool was out of action due to green water which was very disappointing that it took so long to rectify and it was still not fixed on the day I left.
The apartment bathroom is large but needs attention to the tiles in the shower, looking very tired.
Location was excellent but would have chosen another hotel had I known about the pool as there are so many to choose from.
8/10
Excellent
25 Jan 2017
Verified traveler

Good service

We had issues with the kitchen light and washing machine. Less than 2 minutes, Mei, the hotel manager, came to fix.the issues. She arranged for change of bulb and alternative arrangements for a washing machine. Excellent customer service.
6/10
Pleasant
31 Dec 2016
Rocker

Close to Oasis shopping centre and handy to beach.

Very disappointing, not good value for money. Quite comfortable, no outlook what so ever in our room. Breakfast on the balcony overlooked a vacant block and other units. There isn't an oven, although a convection microwave is available.

8/10
Excellent
07 Dec 2016
Trish

Apartment proximity

The apartment was really close to the beach, restaurants, Pacific Fair and the convention centre. It was really good value for money and had everything we could want. The only thing I would suggest is having a more comfy couch to lounge around in. We were there for a week and wanted to just chill but the sofa wasn't really designed for that. Ours was the deluxe apartment which I believe is much better than the standard so I would recommend paying the slight difference.
Partner
10/10
Exceptional
06 Nov 2016
Verified traveler

Lovely weekend

Helpful out of hours service, decent size room with balcony view over the pool
8/10
Excellent
28 Sep 2016
Verified traveler
Good location. Only issue was the bed and lounge very uncomfortable.
6/10
Pleasant
11 Sep 2016
Verified traveler
The hotel was clean. No view and when I booked i'm sure it said ocean view. Lots of signs to be read left around the unit and under the door. the girl on reception was nice.
8/10
Excellent
14 Aug 2016
Yamei

Good value for Broad beach

Stayed ten nights in a large sized studio appartment. The building is in south Broadbeach so its just a ten minute walk to Pacific Fair shops, Jupiters and the centre of Broad Beach and the beach is just a couple minutes down the street.
Partner
4/10
Poor
05 Aug 2016
paul

Hopeless

\"Mine hosts\" shouldn't be anywhere near a point of contact desk..the female instructed me that the internet screen near the office was very slow and the male stood the whole time tapping on his phone, ignoring me. The towels, sheets, coffee and sugar weren't changed over the three days and the room smelt stale.No cleaning was done and written advice from \"management\" suggested that rubbish should be taken down to the bins downstairs and any mess left by the guest would incur a tariff over and above the room rate. There was NO management going on at all.
Family
8/10
Excellent
25 Jul 2016
Lorraine

Good budget accommodation

Loved the balconies and the amount of room. Close to beach and mall. Spiral staircase is quirky but could be difficult for some to negotiate.
8/10
Excellent
22 Jul 2016
simone

Close to the beach and shopping

First time to the gold cost weather was perfect beaches are beautiful hotel staff were lovely enjoyed the spa would love to come back
8/10
Excellent
14 Jul 2016
mana

Close to PacificFair and Oasis shopping centres.

The working ladies at are nice and helpful. I prefer low rise like this apartment that we can access pool and spa easily.
8/10
Excellent
25 Jun 2016
Pam

Close to all amenities

I was at the Gold Coast for business and only spent evenings at the Unit but happy with security and proximity to supermarket, and other amenitites.
10/10
Exceptional
15 May 2016
Alan
Great stay. Close to everything.
Partner
2/10
Poor
28 Apr 2016
Natalie

Revolting, Disgusting , Never Again

We checked in very late to this place with a 4 night stay ahead of us.
We were woken by bright light at 6.30am as the blinds had no block out whatsoever. Our backs were aching from a bad double bad with springs coming through and no pillow topper.
The tv was the smallest we had ever seen and was about 6 metres away from the bed and couch.
There was thick black hair in the shower and the bathroom was filthy.
No face washers , no bath mat so we had to use a hand towel for the floor.
The tiles were greasy in the bathroom and kitchen and everything was old and chipped.
The carpet was a light blue and was heavily stained and filthy and the curtains I'm sure had been bought from a flood damaged sale as they were all water stained a brownish colour and other marks on them also.
We complained and the manager then showed us to another room which was just as bad.
We couldn't believe it !
We said to her it's unacceptable and she said I will give you a free nights accommodation.
After seeing a sticky white substance on a cushion on the bed we said we would like a full refund and would like to check out now and go elsewhere.
They said sure ,no problem.
I travel regularly and this was the worst room I have ever stayed in - revolting !
8/10
Excellent
20 Apr 2016
NanaBanana

World Jr Lawn Bowls Championship

We enojyed our stay here, the birds woke us up in the morning better than an alarm clock
10/10
Exceptional
20 Apr 2016
annette

Great location hand to everything

Fabulous stay lovely helpful staff we will return
8/10
Excellent
13 Apr 2016
Verified traveler
UNABLE TO DO SO AS INSUFFICIENT CHARACTERS AVAILABLE AS YOU WILL SEE FROM BELOW
8/10
Excellent
10 Apr 2016
Glenn

Close to shopping centre, casino, and beach.

Walking distance to all amenities, restaurants, bars, shopping centre and casino. Short stroll to beach. Rooms are comfortable without being extravagant.
8/10
Excellent
20 Mar 2016
Tarita

Nice clean and spacious room.

Great hotel and staff were really nice.

Internet didn't always working but we enjoyed our 7 days there close to Broadbeach shops and Pacific Fair.
8/10
Excellent
12 Mar 2016
Margaret

Great location walking to beach and shops

All amenities that you need and only to happy to assist you'd you need snything
8/10
Excellent
06 Feb 2016
Andy
Excellent location, Our late check in was made very easy for us and the rooms were very roomy
4/10
Poor
25 Jan 2016
Verified traveler

Good position.

Clothes dryer didnt work. (They did get it fixed for us). Had to boil kettle to wash dishes- hot water ran out every morning early for whole day..
Had to put peg in curtain to hold together because of missing prongs. One breakfast bowl between two people, although there was three small desert bowls, kitchen crockery very minimal (too bad if you had a visitor). missing light fitting in lounge area and a gemeral shabbiness to the whole unit.
Would never go back.
10/10
Exceptional
23 Jan 2016
Catherine W
Very affordable but accomodation and staff excellent.
8/10
Excellent
04 Jan 2016
C

Great location. Could be cleaner.

Great location, never saw staff as they had limited hours over the crissy break, hence my low score.

The room itself was OK, bathroom and sheets all clean, but the hidden areas like drawers weren't clean. The kitchen utensil drawer had food in it. The bin when I emptied it looked like it had never ever been washed out, a new bin liner was all that was ever done. Bathroom shower was a bit mouldy.

Overall the place is good, big, spacious and has everything you need there, it was just a few things like the cleanliness that was the let down. Stuff in plain view was clean, hidden stuff wasn't.

The foyer smelt like smoke. Like bad stale smoker room smokey. Rooms didn't smell smokey though.
8/10
Excellent
20 Dec 2015
Donna

Perfect location, only 5 min to beach.

Nice size swimming pool and spa to relax in. Only had a stove top and microwave, but this didn't bother us. Easy walk to beach and Oasis shopping centre.
6/10
Pleasant
09 Dec 2015
Verified traveler

Cheap apartment close to conference centre

The apartment had everything we needed. However, there were some cleanliness issues. For example, there were lots of ants, so we had to meticulously clean after each meal. There was also mould in the bathroom and a foul smell from the drain, and blood stains on the alarm clock and curtains. The kitchen equipment was very simple, as though several items of crockery had broken and not been replaced (e.g., there was a creamer and tea cups with saucers, but no teapot; only one size of plate; no cutting board).

The proximity to the beach was lovely and we enjoyed the view of the trees and birds in the mornings.
8/10
Excellent
28 Nov 2015
Colin

Value for money

Great location for my purpose - very clean and tidy
8/10
Excellent
27 Nov 2015
Graham
We had an enjoyable stay at this resort.Good weather all the time, though it was quite windy some days.
8/10
Excellent
26 Nov 2015
Dion

Location location location

It was very central for us to all the surrounding entertainment areas ect ect
Easy as to get to Oasis Mall,Pacific Fair and the casino
Great many eating/restaurants to eat at with great atmosphere.
10/10
Exceptional
24 Nov 2015
Verified traveler
Friendly and very helpful staff great value for money and very close to the heart of broadbeach. Would stay there again.
10/10
Exceptional
16 Oct 2015
rod

Santa Anne

Apartment was well located walking distance from all shops and supermarkets . Amenitys were very good pool spa etc
8/10
Excellent
05 Oct 2015
Karl

Nice stay close to the beach and Jupiter's

Relaxing 3 day weekend without breaking the bank.
6/10
Pleasant
03 Oct 2015
Verified traveler
Accommodation adequate but our room was completely in the shade, no sun at all. Quiet enough. enjoyed the closeness to all facilities.
8/10
Excellent
22 Jul 2015
Deborah

Centrally located and comfortable

Centrally located for Broadbeach shops, restaurants, beach and tram/buses to connect with surfers paradise and Burleigh. Our room was comfortable, quiet and well equipped. Staff were helpful, reception only open during day.
Partner

Location & surroundings

Santa Anne by the Sea Apartments
15 Anne Avenue, Gold Coast, Australia

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Santa Anne by the Sea Apartments

21 hotel photos