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Montego Sands Resort

Gold Coast - QLD · Australia

21 Peerless AvenueView location

8.6/10Excellent278 Reviews
Cleanliness8.8/108.8
Service9.2/109.2
Comfort8.8/108.8
Condition8.2/108.2
Location9.0/109.0
Neighborhood9.4/109.4
Value8.2/108.2
Amenities7.8/107.8
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  • Hotels with charm
  • Beach hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Montego Sands Resort

The Montego Sands Resort offers a tranquil Gold Coast escape. Nestled on a quiet residential street just 150 meters from the Pacific Ocean, this 4-star (AAA rated) family-run resort provides 24-hour on-site management and check-in.

This modern, low-rise complex is within easy walking distance of Pacific Fair, Oasis Shopping Centre, Jupiters Casino, and the Gold Coast Convention & Entertainment Centre. A short stroll places you amidst over 80 restaurants.

Choose from standard or stylish deluxe one and two-bedroom apartments, each featuring air conditioning, a full kitchen, laundry facilities, a private balcony, high-speed broadband internet, and Austar. Resort amenities include a heated pool and spa, BBQ area, sub-tropical gardens, and free secure basement parking.

Read more about this hotelShow less

With a stay at Montego Sands Resort in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of Pacific Fair Shopping Centre and The Star Gold Coast.

This apartment is 2.5 mi (4 km) from Surfers Paradise Beach and 1.1 mi (1.7 km) from Gold Coast Convention and Exhibition Centre. Make yourself at home in one of the 13 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops.

55-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include complimentary newspapers and separate sitting areas, and you can also request cribs/infant beds (surcharge). Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 9:00 PM
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Professional property host/manager Pets not allowed Service animals are allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 200 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Parking height restrictions apply.
    • The property is professionally cleaned.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 9 AM - 4 PM
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Optional fees
    • Crib (infant bed) fee: AUD 50.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    Filipino

    English

    Chinese (Mandarin)

Nearby attractions

Mermaid Beach 0.2 km / 0.1 mi
Kurrawa Beach 0.3 km / 0.2 mi
Pacific Fair Shopping Centre 0.6 km / 0.4 mi
Putt Putt Golf Mermaid Beach 0.8 km / 0.5 mi
Dracula's Cabaret 0.9 km / 0.6 mi
The Oasis 1.3 km / 0.8 mi
Broadbeach Beach 1.4 km / 0.9 mi
Gold Coast Convention and Exhibition Centre 1.7 km / 1.1 mi
The Star Gold Coast 1.8 km / 1.1 mi
Nobby Beach 2.2 km / 1.4 mi
Broadbeach Bowls Club 2.2 km / 1.4 mi
Cascade Gardens 2.4 km / 1.5 mi
Northcliffe Beach 2.9 km / 1.8 mi
Miami Beach 3 km / 1.9 mi
Miami Marketta 3.4 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • aparthotel
  • MasterCard
  • Visa
  • Beach
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
Show 21 more facilities & services
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • GardenExtra charge
  • Terrace
  • Sun terrace
  • Luggage roomExtra charge
  • BBQ facilities
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • SaunaExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Golf
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT DELUXE ONE BEDROOMAPARTMENT • DELUXE ONE BEDROOMAPT.B1-DX

    Photos are not available for this room type.

    Montego Sands Resort

    APARTMENT DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDROOMRoom • DELUXE TWO BEDROOMROO.B2-DX

    Photos are not available for this room type.

    Montego Sands Resort

    Room DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Montego Sands Resort

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE TWO BEDROOMAPARTMENT • DELUXE TWO BEDROOMAPT.B2-DX

    Photos are not available for this room type.

    Montego Sands Resort

    APARTMENT DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Montego Sands Resort

8.6
Excellent
278 Reviews
Cleanliness
8.8 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.2 /10
Location
9.0 /10
Neighborhood
9.4 /10
Value
8.2 /10
Amenities
7.8 /10
100 reviews shown
6/10
Pleasant
28 Feb 2026
Anita
Did not see any staff every .Reception was always closed.
Rooms were ok ,very old and dated.
Pool ad spa borh top rim around pools were filfytop lip of tiles needed a scrub to clean ,the water looked clean enough though.

Constuction next to our apartment was noisey all the time from 6am to late .
Best part was the location,very close to beach and shops stc.
Partner
6/10
Pleasant
26 Jan 2026
ROBYN
We didnt have an ideal experience when checking -in to our room initially.
We arrived at 9pm- after office hours so my email instructions were to find our room key left in key box, but the key that was left for us was a different key to our actual allocated room no.given in our arrival letter with room key instructions.
We ended up unlocking the door of another room which was already occupied( which was the room no. on our key that was left for us ) and then didnt have the right key for our allocated room-so we didnt have any apartment and after ringing the services no. to explain the situation, we then waited 15mins before a reply came with what we were to do.Eventually we rounded up someone ourselves on the premises and explained the situation who then got us the correct key. Once in our room ,we discovered there was no linen provided for our sofa bed- it was eventually brought to us. So overall we were not that impressed with our introduction to Montego Sands Resort
Leisure Family
8/10
Excellent
26 Jan 2026
HONG
The room was clean but tired. Many facilities on offer, including cooker, toaster and kettle, and surprisingly washer and drier.
Leisure Family
8/10
Excellent
15 Oct 2025
Kenneth
Proximity to the beach, transport, and other amenities was excellent.
Leisure Partner
8/10
Excellent
31 Aug 2025
graham

Step back in time

Surprised at the age of the bed, think 70’s . Overall the place was quiet ish, comfortable, neat, although a few things missing, it had an iron but no ironing board, pegs but no clothes airer, but great location
Self
4/10
Poor
19 Aug 2025
John
Our \"Deluxe\" apartment 3 was on the ground floor fronting the road and main pathways in to the complex. This meant that all windows allowed for full view in to the apartment. The bathroom window over the toilet faced the road and had clear glass which meant that the blind had to be down 24/7. The wire shelving in the wardrobe was unusable due to grease and dust. The outside spa pool was full of dead flies and sand. The furniture in the apartment was in good condition. However the rest of the apartment was lack luster for a Deluxe room.
Leisure Partner
10/10
Exceptional
10 Aug 2025
Gary
Cockroaches in the kitchen cupboard
Family_with_children
10/10
Exceptional
10 Dec 2024
caitlin
Perfect family holiday location. The property was very clean and reception were very helpful. The pool and spa was perfect for my toddler. So close to Pac Fair & the beach too!
Leisure Family_with_children
6/10
Pleasant
26 Oct 2024
Rebecca
The property was in a great location but the fold out couch so uncomfortable it couldn’t be slept on. Another unit had someone hammering for quite a length of time. There was no plug for the bathroom or kitchen sinks.
Leisure Family
8/10
Excellent
15 Sep 2024
Alex
Comfortable space in a nice location.
Leisure Friends
10/10
Exceptional
16 Aug 2024
Cathryn
Bed was so comfortable, choice of four pillow types. Spa and pool area was clean and beautiful. Felt safe, security good.
Leisure
10/10
Exceptional
18 Jul 2024
Glenn
Good location close to beach, shopping centers and many restaurants and bars.
Leisure Family
2/10
Poor
10 Jun 2024
TERESA
Room 16 was dirty and very run down. Needs some attention.
Bedside table was left dirty with oil stains and coffee stains.
Floor had glow sticks left and not cleaned
Leisure Partner
8/10
Excellent
14 May 2024
Jane
Too much light through windows at night from High Rise next door who have lights on 24/7
Leisure Family
10/10
Exceptional
22 Apr 2024
Stacey
The unit was very clean and tidy. The beds were so comfortable. Really enjoyed our stay. Lillian made it so easy for us and was so helpful and friendly in all of our communication. The pool looked lovely but we just did not get a chance to use it. Had an allocated parking space in secure parking. Thank you for a great stay.
Leisure Family
10/10
Exceptional
29 Mar 2024
grant
Hotel, with Central to restaurants, cafes, and beach
Friends_and_family Family
8/10
Excellent
21 Mar 2024
John
Montego Sands is in a quiet side street and only a hundred metres or so from the beach. There is underground parking in a designated bay and both the wi-fi and cable TV were good. The swimming pool was small and looked unappealing. The rooms are spacious and although a bit tired looking they are comfortable enough.
Leisure Partner
8/10
Excellent
18 Feb 2024
Melody
This property was perfect for what I needed.
It was ideal cos I like to cook and everything was available to me and my needs.
It was easy to find, had a parking space and it was central to my needs
Leisure Self
8/10
Excellent
03 Feb 2024
Damian
Great location and friendly staff
Leisure Family
4/10
Poor
24 Nov 2023
Andrew
This property was cheaper on another website , balcony was not operational, one bedroom was filled with light due to see through blinds
Business
8/10
Excellent
20 Oct 2023
Leisa
Quiet location which was close to great restaurants, beach & shopping.
Leisure Friends
6/10
Pleasant
07 Sep 2023
Ash

Needs Updating

Was quite noisy with the Huge Building being built next door. Was dark and could do with an update.
Partner
10/10
Exceptional
17 Apr 2023
Bradley Scott
Clean and tidy and central to everything
8/10
Excellent
20 Jan 2023
Indranil
Close to the beach though as mentioned in the ad, one CANNOT get a look at the water from the property.
Leisure Family
6/10
Pleasant
12 Jan 2023
Trevor
Liked the decor. At the moment the high rise development alongside didn’t help. Will be a better site when development completed.
Leisure Family
4/10
Poor
06 Dec 2022
Laura

Dated and noisy.

I used to enjoy staying here as it is small and cozy but the construction of a huge skyscraper next door not only had created noise issues but also blocks the sun.
I stayed in 2 different apartments and both needed updating.
Bedside lamps that wee filthy and falling apart is not acceptable at the prices which have doubled.
Regretfully I will be looking elsewhere next year.
Business
6/10
Pleasant
02 Nov 2022
william
The design of the complex did not allow for much privacy
Leisure Partner
8/10
Excellent
20 Oct 2022
Bill
It felt like a resort, despite its age. Management staff were accommodating and it is so convenient to the beach and Broadbeach restaurants, Will stay there again.
Business_and_leisure Family
8/10
Excellent
28 Aug 2022
Celestine
It was close to everything and really good value for money with being fully self contained!
Leisure Friends
2/10
Poor
28 May 2022
Katrina
A multi storey construction site nextdoor that starts work at 6.30am every day should be advised prior to booking. No one on site to help on arrival. Nowhere to park until you get key for carpark. No phone number to speak to anyone upon arrival only a sign to say you can email reception. This was at 2.00pm in the afternoon. Obviously reception does not want to be there listening to construcion work all day either!
Business_and_leisure Self
8/10
Excellent
11 Apr 2022
Maria
Nice and clean apartment. Free parking, comfy bed and only downside pillows were too hard but great value for money and owner was very nice
Leisure Partner
8/10
Excellent
20 Feb 2022
John

Location location

Great location, close to beach, easy access to Broadbeach and restaurants etc. Good value but, not informed of large building site next door. Quiet during weekend, but some noise during week. (minimal impact for our stay)
Partner
8/10
Excellent
15 Nov 2021
Colin
I liked that it was a fully contained 1 bedroon unit with full size fridge and kitchen facilities.
All the units are a bit close which makes it a bit awkward out on the balcony
Leisure Partner
10/10
Exceptional
13 Jun 2021
Verified traveler
Very close to restaurant's beach shopping. Management was excellent, room was spacious and clean.
Leisure Partner
8/10
Excellent
05 Jul 2020
Verified traveler
Overall place was good, I found a few rubbish around the apartment, location was great... some yelling happening by tenants and the property managers not really nice to hear...
Friends_and_family Family
10/10
Exceptional
27 Jan 2020
Robert

Dracula's

Chose this resort for its proximity to Dracula's as we wanted to be able to sample the drinks and not have to worry about driving. The property was a two bed split over two floors and close to major shopping and eating places. On site parking helped and for those who like beach it was a short walk away. Terry was the contact there and he was friendly and honest. Very nice stay and would used again next time we are in OZ and the Gold Coast.
Friends_and_family Family
6/10
Pleasant
16 Dec 2019
Shaun
Room needed renovating- carpet was disgusting, couches were ripped. Living space very tiny. Location was great- beach 50m walk and 5mins in either direction to patrolled surf beaches and surf clubs as well as Pacific Fair shopping centre.
Friends_and_family Family
8/10
Excellent
19 Nov 2019
Verified traveler
The place is near to train Broadbeach South train station and Pacific Fair, the shopping mall.
Leisure Family
6/10
Pleasant
20 Oct 2019
Ian
Montego Sands is in a great location with close proximity to Beach, Surf Club and Pacific Fair.
Unit I stayed in was in a very tired condition with frayed carpet, old fluorescent lights which took some time to turn on and the shower head did not stay in the upright position.
No particular criticism of the unit or the complex however in my opinion there is much more modern complexes available at the same rates.
10/10
Exceptional
18 Oct 2019
Peter

A gem of a Resort.

This Resort is a gem, it is in excellent condition. the apartment was very spacious and clean.
It is in a great location, about a minutes walk to the beach and about 5 minutes walk to public transport and a huge shopping mall. it is in a very quiet location. Glad I stayed there.
Next time I am in Surfers this is where I am staying.
8/10
Excellent
23 Sep 2019
Verified traveler
Perfect location.. was asked to confirm my check in time but had to wait 50 mins before my room was ready.. other than that I was very happy
Leisure Partner
6/10
Pleasant
02 Aug 2019
Verified traveler
Unfortunately our unit was ground floor in a corner and quite dark.
Leisure Partner
8/10
Excellent
26 Jul 2019
Verified traveler
Liked the decor and apartment it was nice and comfortable and nice complex.
Business Family
10/10
Exceptional
06 Jul 2019
Jacqueline

Thank you!

The room was nice, clean and comfortable. Great location and affordable. The management/staff were very kind and I appreciate the service! Thanks so much :)
Friends
8/10
Excellent
11 Jun 2019
Verified traveler
close to services although the stair access is a bit of a problem
Friends_and_family Partner
8/10
Excellent
20 May 2019
Verified traveler
Montego Sands is only a pleasant walk away from Broadbeach but is far enough away that it is quiet and peaceful.
Leisure Family
6/10
Pleasant
11 May 2019
Chris
Room was very good - great shower. Location of room was very poor - ground floor and at front of building so some road noise, but lots of noise from apartments above.
Leisure Partner
10/10
Exceptional
26 Apr 2019
Verified traveler
Absolutely loved this place! Friendly and helpful staff, great amenities and location. The 2 bedroom penthouse was fully equipped with everything and very spacious. We will definitely stay here again!
Friends_and_family Family_with_children
10/10
Exceptional
14 Apr 2019
Verified traveler
Very good- room had all things we needed. Excellent location.
Leisure Friends
8/10
Excellent
18 Mar 2019
Verified traveler
Really comfy bed. Convenient location. Good parking.
Leisure
6/10
Pleasant
07 Mar 2019
martin

Good stay

Over all a good stay. Kitchen is small but well stocked. Washer and dryer are modern. Baths are a little dated. Baths have louvered doors and sounds carry into the living room. We were on the top floor and WiFi was not good. There was some weather but I think the problem is more then that. Management is good and it has covered parking
Family
8/10
Excellent
31 Jan 2019
Verified traveler
Very clean, excellent location and owners were lovely. Nice and quiet pool was a bit smaller than expected and a bit tired looking but overall would have no hesitation in going back.
Leisure Family
8/10
Excellent
19 Jan 2019
Verified traveler
room was nice and clean But no hand towels and only one face cloth until we asked for more
Leisure Family
10/10
Exceptional
15 Jan 2019
shane

Location, Great Staff, Wonderful Pool And Spa

Stayed here for the first time, and was pleasantly surprised. Very clean close to all the major centres and the staff are very polite and helpful. We stayed in apartment number 1 which is on ground floor right next to the pool. Units have everything you want for a great stay and if you require anything else I am sure if you ask Terry or Mia they would be only too happy to help. Will definitely be back, great place to stay and a great price
Partner
8/10
Excellent
10 Jan 2019
Verified traveler
Great location - 150 metres to the beach and less than 1km to Pacific Fair shopping centre.
1 bedroom Apartment was a good size and very clean. However lobby areas need fresh carpet and repainting to bring it up to competition standard.
Leisure Self
6/10
Pleasant
29 Dec 2018
Verified traveler
Great for 4 people, sheets clean, but very tired, needs new carpet (especially in the stairwell it smells terrible like urine) and the balcony furniture is all rusted so stained our clothes before we realised. The gardens need doing and the people that live there permanently have all their washing out on the balconies not a good look. Terry at reception was very helpful.
10/10
Exceptional
19 Dec 2018
Verified traveler
A lovely quiet place with very friendly and welcoming people. The apartment was a good size with everything needed for a comfortable stay.
Friends_and_family Family
8/10
Excellent
17 Dec 2018
Verified traveler
Absolutely loved staying at Montego Sands and won't hesitate to stay again! Its got a very Greek feel to it and just looks beautiful. Rooms are mostly clean but could just use a little more attention to detail when being cleaned but thats just me being picky. If you plan to use any of the dishes provided,
Bring your own dishwashing liquid or doshwahser tabelts. Overall great place to stay
Leisure Partner
6/10
Pleasant
08 Nov 2018
Verified traveler

Average Rooms

Very comfy bed with crisp sheets. Check in was very quick and efficient. The location is ideal with a 2 minute walk to the beach and a 10 minute walk to Pacific Fair shopping centre.
Unfortunately the apartment needed a good clean. I could write my name in the dust on top of the air con unit on the patio and also the louvres outside and inside were thick with dust. The sofa needed a good airing - every time I sat on it the dust made me sneeze. The top of the bedhead also needed dusting.
We would not stay there again due to the lack of cleanliness.
Partner
4/10
Poor
22 Oct 2018
Verified traveler
Have stayed here several times, but not happy with room we had this time. Room had no outlook, in foot traffic zone and lights shining in all night. Tarnished our usually delightful and positive reviews of this place. Made booking in plenty of time.
8/10
Excellent
22 Sep 2018
shayne

Fabulous place so close to all you need

Wonderful location, beach so close, everything you need here for a lovely family break. Lovely managers, quick check in, very accommodating.although it was a quick stay, thoroughly enjoyed it with units very well appointed. Thanks so much, will be back.
10/10
Exceptional
07 Sep 2018
Matt

Home away from home!

This place is amazing. Close to walk to everything beaches, restaurant, Tram, pacific fair etc....

Rooms are clean and comfortable and quiet complex.the onsite Managers are awesome!

Will stay here again next visit!
8/10
Excellent
01 Sep 2018
Verified traveler
great location and nice for a not too expensive stay on the gold coast.
10/10
Exceptional
25 Jul 2018
Suzie

Gold Coast treasure

Very obliging hosts. Convenient location.
All ameneties provided.
Great pool and spa.
8/10
Excellent
20 Jul 2018
Kerrie
Was very central to everything. Lovely clean apartment!
10/10
Exceptional
15 Jul 2018
Ana

everything we needed

Great apartment with everything needed for a 9 night stay. Very friendly and helpful manager and nothing was too much trouble for him. Great communication and he was quick to reply to all my email questions. Was able to check in late and catch up with him the next day. Apartment was spacious and it was a wonderful surprise that he had put a single bed in so my daughter and myself didn't have to sleep in the same bed or make up the sofa bed every night. Close to shopping, eating out and the main highway for easy driving and only a few minutes walk to the bus and tram stop. Would definitely stay there again. Also booked an apartment for family members which he upgraded for free. Recommend this apartment and manager.
10/10
Exceptional
11 Jun 2018
Verified traveler

Apartment close to beach

This apartment has everything you need with beautiful staff and a great spa. Will definitely stay here again.
6/10
Pleasant
29 May 2018
Judith

Very uncomfortable

We booked a deluxe King room. The bed was like a plank of timber. The couch was as comfortable as sitting on concrete. Apparently there was nothing better. Very dissatisfied with what looked like a great apartment. The photos make this old accommodation look better than it is. I booked because of the Great reviews but I don't class any part of it as excellent.
Partner
10/10
Exceptional
11 May 2018
Sandra
Fantastic position - 1 min walk to beach - across the road from Pacific Fair biggest shopping centre on the Gold coast . 5 mins drive to Surfers Paradise - not far from Burleigh Heads etc - best position - stayed here twice and can highly recommend Montego Sands Resort. Terry and his wife are fabulous and nothing is too much trouble.
10/10
Exceptional
04 Apr 2018
Verified traveler

Great hotel near beach and great value for money

Was simply brilliant! Excellvslue for money, quiet, central to shops, beach and eatery’s
10/10
Exceptional
28 Mar 2018
Verified traveler
Great place, friendly staff. Will be staying again.
6/10
Pleasant
27 Mar 2018
Verified traveler

Golf coast get away

It was a nice enough place to stay. Close to shops and the beach. No gym facilities though. It was clean but there was a weird smell all the time.
6/10
Pleasant
22 Mar 2018
Verified traveler

The position was excellent.

Great position for Pacific Fair buses and train. Beds comfortable, amenities in room were fine.
10/10
Exceptional
02 Mar 2018
Verified traveler

Great communicator’s

Offered to assist with late arrival and out of hours departure
10/10
Exceptional
01 Mar 2018
Linda

Beautiful :)

I enjoyed my time at Montego Sands Resort, the place is very nice and the service was great. I arrived late at night and the key was left for me in the box with instructions. The place is beautiful the rooms are cozy the air condition was working great. We used the pool and spa in the evenings which was just nice to chill after a hot day. Terry helped me book a day trip to Movie World which I forgot to do before arriving to Gold Coast, I really appreciated that. Its nice and quiet and we had absolutely no issues. We were mostly out during the day and back to rest in the evenings, I would definitely stay here again in my next visit to the Gold Coast. Our room had all the facilities needed. The beach is only a 2min walk away. We had a car to get around Gold Coast so staying here was just right for us. This is definitely the place to be for a quiet stay for family and couples. Five Stars from me :)
8/10
Excellent
01 Mar 2018
Sandy

Fabulous!

Close to the beach!
Close to Pacific Fair!
Easy to find!
Clean and very comfortable.
Our bed was very comfortable.
The Manager was really helpful too!
We will stay there again!
8/10
Excellent
25 Feb 2018
JohnD

A very comfortable apartelle in a quiet street.

The apartelle was spacious,airy,comfortable and in a quiet street a hundred metres or so from the beach.There was secure underground parking and the wi-fi was fine. The nearest pubs and restaurants were a 15 minute walk away, although the Mermaid Beach Surf Club is only 7 minutes away and that serves food and drink.
It has a couple of quirky characteristics, although these are mentioned on the website. For example, the reception closes at 4 PM. Also, guests have to dispose of their own garbage and recycling when checking out ( which is at the earlier than normal time of 10 A.M. )
Partner
10/10
Exceptional
23 Feb 2018
Natasha

Hidden gem in a great location

It was what I expected, overall a great location with free parking for the car, close to the beach shops. I didn't realise that there wasn't an oven only a cooktop and microwave. That's the only thing that was missing for me. Overall great stay and would stay there again 😀
Family
10/10
Exceptional
21 Feb 2018
Chris

Apartment with everything you could every need.

My King Deluxe apartment had everything I could ever need for a home away from home, so it's especially good for longer stays. Very clean and spacious, great airconditioning, recently updated fixtures and appliances,quiet, undercover secure parking. Only a minutes walk to the beach, and 10 mins walk to shopping at Pacific Fair. Great location, Loved it.
10/10
Exceptional
17 Feb 2018
Terry

Great value. Excellent location.

I had a Deluxe unit and although the complex would be 20+ years old, this unit was totally refurbished. \"Totally\" meaning that when you opened the door you would think you were in a brand new unit. The TV in the lounge was the largest I've had in any hotel or apartment in 35 years of travelling (and there is a smaller one in the bedroom). The beach is 200 metres away and The Star casino and huge Pacific Fair shopping centre a 3 minute drive.
The Managers had no occupant in my unit the night before I was due to check in, so they emailed me to say I could check in any time after 9am if I wanted. Customer Service at its finest!! I will make it my regular 'home away from home'.
Partner
6/10
Pleasant
10 Feb 2018
Ruth

Close to beach

Our stay was comfortable and our room was very clean. If you like a decent walk then it is in walking distance to restaurants and cafes it took us a good 20 -30 minutes on foot. It was nice and close to the beach though less than 100m. We stayed two nights, on Sunday morning we had no hot water left for a spa or shower. There was no elevator which can be a struggle getting luggage up three flights of stairs. Rooms spacious, clean tidy. The unit we stayed in could definitely do with an upgrade. Overall not a bad stay but we felt a little over priced for what it was.
10/10
Exceptional
01 Feb 2018
Colette

Excellent place to stay!

The staff, facilities and rooms at Montego were fantastic. We will definitely be staying there the next time we visit the Gold Coast. Thank you!
8/10
Excellent
28 Jan 2018
Verified traveler

Thanks a lot, I would definitely come again!

Convenient location in Broadbeach. Extremely friendly staff. Seriously, go and ask anything, Terry replies over email in a matter of minutes.
Penthouse was big and as advertised. While the place is a little bit old, everything was clean and in good shape.
The free and assigned parking space under the building is of great convenience too.
Family
8/10
Excellent
27 Jan 2018
Miroslav

Good value for your money

Very nice small resort, almost at the beach and close to the shopping centre. Comfortable, well equipped apartment and friendly staff. Pleasant surroundings, including several nice restaurants, and just 15-20 min walk to Broadbeach centre.
10/10
Exceptional
08 Jan 2018
Tom

Montego Sands was peaceful and comfortable

This trip was on short-notice, so a lightning visit made less stressful by the Montego Sands' peaceful and comfortable environment. The Manager, Terry and his wife were very helpful and welcoming, and we even shared a few sentences in Mandarin chinese. So, for anyone seeking a peaceful stay in Surfer's Paradise, then the Montego Sands is just what you are looking for and the beach is right there, plus Broadbeach's restaurants, bars and cafes are all within a short stroll. For Chinese tourists and holiday-makers, Terry and his wife will be your perfect hosts, but they're equally versed in english for we Aussie folk. Enjoy the pool, the palms and the balcony area for a thoroughly relaxing stay!
Family
8/10
Excellent
05 Jan 2018
Hasbiyati

Nice and quiet stay

We stayed in a 2 bedroom deluxe penthouse for 9 nights. Our room was clean tidy and heaps of room for a family of four.
The hotel itself was nice and quiet considering it was the Christmas holidays we pretty much had the pool to ourselves which was nice after a busy day out!!
Terry the manager was very friendly he made our stay very welcoming. We were surprised to get a text from him the day before our arrival to say that our room would be ready for check in at 11am to bad that our flight didn't get in till 2pm.
6/10
Pleasant
28 Dec 2017
Verified traveler

Quiet, close to beach, but ordinary

Fact: If you stay 7 nights or less, there will be no service what so ever. You get 2 bath towels, one hand towel and one floor mat, 2 small soap, one load of laundry powder, one load of dishwashing liquid and 2 toilet paper roles. If you stay more than 7 nights, there will be one service, changing bed sheet and towels, but no other supply, so one must consider purchasing shampoo, soap, washing detergent, toilet paper, salt and pepper, sugar.....
You must dispose the waste bin when checking out to avoid $50.00. (Not sure how they've got $50 for something that will take less than 5 minutes).
When I check in, the floor was dirty, so much sand, dust, hair...when informed, it was cleaned again.
The blinds (no curtains) were so ineffective, but 4:30 am, the bed room is so very bright, had difficulty to sleep.
The speaker on TV was the worst I've seen.
Some cooking utensils and kitchen wares were not clean, took some photos, would be happy to provide. Also, they are very basic, mostly cheap Ikea level, mostly plastic, no wine opener.

Personal opinion: Good for a day or two, but no more. It appears that the place is run to maximise the short term profit by providing the least, instead of maximising long term value by providing good service and experience. For 8 nights of my stay, if they have spend just $10 more, it could have given better impression. And also, putting investment on curtains and better TV or kitchen stuff would have made to return but it is not the case.
10/10
Exceptional
22 Dec 2017
Verified traveler

Really nice hotel and staff

Very friendly, clean, comfortable and good location
10/10
Exceptional
21 Dec 2017
Ming

lovely hotel close to beach and supermarkets

we stayed in very comfortable space rooms. All thing you need are available, clean, the staff are very helpful, friendly.
Partner
8/10
Excellent
13 Dec 2017
Verified traveler

Convenient, very close to the beach

Walk to the beach, broadbeach and pacific fair were very close. A couple of cafes nearby for coffee and breakfast. Also great restaurants along the highway. It's walkable but we had a car so everything was only 1-2 minutes away.
The apartment was better than expected, quite a lot of room for 2. The couch did smell a little funny and an extra roll of toilet paper would have been great.
Overall would recommend.
8/10
Excellent
07 Dec 2017
Ros

Great position close to beach

Very comfortable apartment with good facilities and well equipped. Great position.
10/10
Exceptional
04 Dec 2017
SIANG RUI

Great resort to stay in Gold Coast

Great resort to stay. It contains almost everything you needed in an apartment. Just need to clean up all the plates and rubbish before leave. Host is friendly as well to help. Recommended place to stay.
Partner
10/10
Exceptional
02 Dec 2017
ping nam

Great choice

Worth every money you spent.recommended
Partner
10/10
Exceptional
24 Nov 2017
Arthur

Quiet and comfortable

This was our second visit and it was just as enjoyable as our first. Comfortable walk to the beach or Pacific Fair and restaurants.
10/10
Exceptional
23 Nov 2017
Verified traveler

Great hotel and location

Very friendly helpful staff the resort meet all our needs and some
8/10
Excellent
19 Nov 2017
Verified traveler

Quiet area close to beach and shops

The unit I had was clean with a nice comfortable bed. Plenty of fans and an aircon. Secure underground parking easy to get in and out of. The manager was very friendly and helpful.
10/10
Exceptional
18 Nov 2017
Mars

Awesome value

Newly renovated. Quality kitchenware. Excellent location. Fabulous value.
8/10
Excellent
17 Nov 2017
Verified traveler

Very close to Mermaid Beach and Pacific Fair Mall

Our flight was delayed, so sms’d terry the manager, who arranged late pick up of keys. Very obliging.
10/10
Exceptional
13 Nov 2017
Melly

Personal Service is Excellent

The owners of the Montego are amazing! I received a personal text message the night before our stay advising of their weekend policies which allowed us to check in much earlier than we originally anticipated. And then when I was running late (the joys of running your own business!), the owners were so accommodating and kept reception open later than usual waiting for us to arrive. That personal touch made the entire stay very much appreciated and I would definitely recommend the Montego to anybody who is seeking accommodation on the Gold Coast.
6/10
Pleasant
12 Nov 2017
windy
The apartment is nice and in a decent location close to Broadbeach facilities and has great beach access. The pool is a bit small, but not a big deal when the beach is so close.

Location & surroundings

Montego Sands Resort
21 Peerless Avenue, Mermaid Beach, Australia

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Montego Sands Resort

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