Name: Browns at Broadbeach Motel
Address: 2591 Gold Coast Highway, 2591, Gold Coast, 4218, AU

6/10

Pleasant

25 Jul 2026

Tracy

I was pleasantly surprised at first to have received a so called upgraded room, only to find my SINGLE BED was positioned opposite the toilet. The beds were all on wheels (could not stop beds moving).
The shower was only to be able to be used without cold water and very low pressure.
Every door squeeked and difficult to open quietly.
The cheapest coffee....
NOT GOOD VALUE for money at all.
We were not told next door was a construction site either.
The only positive thing was a decent mattress.

10/10

Exceptional

21 Jul 2026

Joel

Nice big rooms comfy beds. Helpful staff would recommend

Self

6/10

Pleasant

16 Jul 2026

Sinting Cindy

Kitchen refrigerator may need to fix as water was on the floor

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Anishea

We had everything we needed and given the price it was reasonable. Would have been good to have blankets on the beds. The beds only had sheets and with 5 of us staying, only 2 blankets in the cupboard. Awaiting our bond to be refunded which is unusual given it should only be a hold on funds but will keep trying to follow up to have this returned. Average, clean condition, reasonable price for what we received. Thank you.

Family_with_children

4/10

Poor

13 Apr 2026

Tamara

Room not like photos, like they had transformed garage into room. Piping hanging out, no room for anything. Power cords dangling across corner of room to tv. Would not recommend

Partner

8/10

Excellent

11 Apr 2026

George

Amazing value, bed could've been more comfortable. Next to a train/bus station.

Great staff, location, value, will consider when at Gold Coast again.

Family_with_children

6/10

Pleasant

17 Feb 2026

Neil

Ok if you get it cheap

Run down but clean

Self

2/10

Poor

01 Feb 2026

Neeru

There was no electricity,no wifi,no blanket and was terrible night

Family_with_children

2/10

Poor

13 Jan 2026

Kelly

The staff werent to bad but the room had cockroaches, broken lights, no plug for the bath was very unclean

10/10

Exceptional

14 Dec 2025

suzanne

The kitchen was excellent, air con icy cold, bed comfortable sheets crisp. A pleasant unit to stay. Staff very nice and helpful, a cosy unit.

Leisure Family

4/10

Poor

13 Dec 2025

Barry

hecked.whole area run down. staff stay hidden. strangers wandering around yard unchecked.

10/10

Exceptional

26 Nov 2025

Emilie

Great location-close to the shopping centre, beach, and cafés. The room was tidy, though it felt a bit outdated, but overall we were comfortable during our stay.

One thing to note: the floor needs a more thorough mopping. At first it looks clean, but after walking around, our feet became quite dirty.

Still, it was a convenient and pleasant place to stay.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Clifton

The kitchen had everything we need... nice big fridge...the aircon was great..

6/10

Pleasant

20 Nov 2025

Bure

Older apartments, but the staff were nice and helpful.

Business Self

8/10

Excellent

16 Nov 2025

Peter

Staff are great
Room was clean
And amenities are good
Great value

Self

8/10

Excellent

29 Oct 2025

Peter

Best price Gold Coast
Lovely people

Self

8/10

Excellent

28 Oct 2025

George

Convinient and roomy.

Leisure Self

8/10

Excellent

24 Oct 2025

DIPENDRA

Easy parking

8/10

Excellent

22 Oct 2025

Peter

Lovely people
Best price
Kitchen bathroom
Open area
Everything a normal person could need

Self

8/10

Excellent

17 Oct 2025

Norman

It was a clean hotel room and staff were helpful. Was not a high-end brand-new hotel but was very much as described. Would be very happy to go back to this hotel if I needed to go to the Gold Coast. The area is in a construction zone during the day, but I did not notice that at all at night

8/10

Excellent

14 Oct 2025

Greg

Easy to find, good parking, room was clean although a bit dated,beds were comfortable.
Close to shops in transport.

Leisure Family

2/10

Poor

12 Oct 2025

Aaron

WARNING - I have never paid for a hotel and refused to stay there.
It certainly is not safe for families!

It was a crack den with 3 tweakers staying in seperate rooms. Whilst I was parking the car, one of the tweakers was walking around shoe & shirtless pushing a pram with no baby inside.

2/10

Poor

11 Oct 2025

Michael

There wasnt much to.like here. Noisy all night. Dirty and very tured in the room. Very basic accommodation and overpriced dor the condition and standard. Hot water ttakes forever to work in the shower. Lighting is poor and others use your outside space. Seems to be a haven for itinerants also.

Leisure Self

8/10

Excellent

05 Oct 2025

Katie

right near pac fair and broadbeach south tram station. was clean and tidy. Reception was lovely and we really enjoyed our stay.

Leisure Friends

4/10

Poor

30 Sep 2025

Ruth

Room OK but main light right outside room & flimsy curtains did not block it out. Very limited sleep!

2/10

Poor

29 Sep 2025

Mary Ann

Room was dirty...unhygienic. Terrible for kids. Door not closing..shower not clean

6/10

Pleasant

28 Sep 2025

Anju

It was pretty convenient to move around and the room was decent. A few more hooks around the room would have helped. The construction around was an inconvenience but it can’t be helped.

Leisure Family

2/10

Poor

26 Sep 2025

Sam

On arrival it was clear the photos did not match the accomodation. Very unkept, a lot of construction around the building. Very rundown.
The staff at reception was very understanding when I requested a refund.

Leisure Family

8/10

Excellent

21 Sep 2025

Leanne

I liked how the whole extended family (there was 8 of us) was able to fit comfortably into the four bedroom accommodation. The beds were comfortable and all basic amenities had been provided in the room.
Unfortunately, we were only provided with two parking bays. For a room that accommodates 10, that extra spot is a must.

Leisure Family

2/10

Poor

20 Sep 2025

Victor

.

Leisure Partner

6/10

Pleasant

19 Sep 2025

Scott

Good location and service.
Property is old and needs a refresh.

4/10

Poor

12 Sep 2025

Judith

On first entering, the room looked very old and smelled strongly of bleach. Then, when a staff member came in to take away a machine that was running, we were hit with the smell of smoke, I think it came through the air conditioning unit, which itself was quite loud rattling. Parking proved difficult, with only one car able to drive in or out so if encountering another car, one would have to back way back. The covered carparks were limited and difficult to get into. Kitchen was well equipped & the bed was good. Cheap price, still probably wouldn't stay again.

Leisure Partner

2/10

Poor

25 Aug 2025

Tony

I would like a refund please

Business_and_leisure Family

6/10

Pleasant

21 Aug 2025

Ross

Good stay at browns

Great location to get to Jupiter’s and Broadbeach. Room was basic but comfortable. I was able to park the car and then walk everywhere I needed

Business

8/10

Excellent

20 Aug 2025

Lucy

Great location and pricing, plus the staff are really accommodating. Some of the kindest cleaning staff I've ever come across as a heavily pregnant incredibly ill woman, my partner and I appreciated how kind the ladies were and how respectful of our privacy they Also were

Business Pet

8/10

Excellent

19 Aug 2025

Kari

Good overall

8/10

Excellent

11 Aug 2025

Mario

The hot water not working but other things are nice

4/10

Poor

09 Aug 2025

Sheryl

No hot water so couldn’t have a warm shower. Very noisy. Could hear other guests and traffic.

2/10

Poor

31 Jul 2025

Luke

Their online presence is completely inaccurate and should be taken down. 2 power points in the apartment none in the bedroom. No extra blankets for winter. Wild parties in the complex that were not addressed & management could not be reached during this time. Apartment smelled like cigarettes & was surrounded by construction sites. Spa was cold. It’s not really a motel as most other apartments are permanently occupied by residents. We should be refunded

Business_and_leisure Family

8/10

Excellent

24 Jul 2025

Chris

I was very happy with everything .Was good for a one night dtay

Leisure Friends

4/10

Poor

13 Jul 2025

Jamie

Run down

Reception service was amazing. The property is very run down

Friends_and_family Family

6/10

Pleasant

07 Jul 2025

Lusia

Very run down. Felt a little uneasy as could hear noise and yelling coming from the room next to me.
Limited parking where it’s first in.
Disappointing that you pay $100 deposit once you get there but didn’t see it mentioned when booked online and you have to clean the room, take your rubbish upon check out which makes me question if they even clean the room for the next guests.
On the plus great location with the big mall and dining across the road.

6/10

Pleasant

29 Jun 2025

Lesley

A little dated but clean and great location

Business Self

6/10

Pleasant

26 Jun 2025

Roxy

Friendly staff

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Sue

What I liked about this property was it was spacious and clean and the price for the unit was good and the property manager was lovely and helpful.

Leisure Self

2/10

Poor

31 May 2025

gary

Avoid like the plage rooms nothing like photos. Photos of the pool are from somewhere else

2/10

Poor

21 May 2025

Karin

Very Old place.
Very noisy, a lot of road work also in the night and also renovations of buildings close by. People arriving being noisy, whole atmosphere not pleasant. In an event of fire - fire alarm in the apartment had no battery.

6/10

Pleasant

21 May 2025

Andrew

Old & run down

2/10

Poor

18 May 2025

Tanya

We had a gang outside our room partying until 3am
I have never felt so unsafe before
I guess I got what I paid for here. Don’t believe the photos, very old, but clean.

Leisure Partner

8/10

Excellent

07 May 2025

Joyce

Good location near the beaxh

Leisure Family