Portobello Resort Apartments

10/10

Exceptional

04 Jun 2026

Steven

Lovely spot

8/10

Excellent

07 Oct 2025

Anke

Management was very accommodating and helpful.
The pool and spa was lovely after sports.
Location is great between beach and shopping and restaurants.
Currently roadworks during the night are very noisy and disturbing.

Leisure Partner

4/10

Poor

21 Sep 2025

Morgan

I pulled out the sofa bed in the living room because that was the only room with AC and there were stains All over the bed. I was so grossed out I just slept in the bedroom and dealt with the heat.
I dropped something on the floor in the bedroom and it rolled under the bed, I looked under the bed for it and there was another guests dirty clothes under there. Definitely not a clean room.
The area of the hotel was great but I don’t think I’d stay here again. I didn’t feel like the room was clean.

Leisure Self

6/10

Pleasant

04 Sep 2025

Cheryl

Dishwasher, tv in bedroom not working. A bit of maintenance would help

Leisure Partner

8/10

Excellent

22 Aug 2025

Catherine

The property was very clean, safe and a great location. Good value for money

Business Self

6/10

Pleasant

16 Jun 2025

mohamed

No internet in the property despite the modern is working.

Business

6/10

Pleasant

12 Jun 2025

mohamed

nice place, but no internet

I was on a business trip. The internet was not working, despite there was a modem, but no internet signal when I connected to the wifi. Please fix this issue

Business

8/10

Excellent

20 May 2025

Joyce and Bill

Very roomy and comfortable, we would stay there again .

Leisure Partner

10/10

Exceptional

28 Apr 2025

Giacinto

We had a relaxed and confortable stay at Portobello. The Property Managers were excellent and eager to help with any request. The unit itself was clean and easy to access. It is extremely close to Transport options and Pacific Fair shopping centre.

Business_and_leisure Partner

10/10

Exceptional

28 Feb 2025

andrina

I had an absolutely lovely stay, property was lovely and clean. Pool and spa were awesome and such a convenient location. ⭐️⭐️⭐️⭐️⭐️

Leisure Friends

10/10

Exceptional

16 Jan 2025

Paul

We spent two weeks in a lovely two bedroom apartment. Managers Marty and Dorelle, were outstanding hosts, extremely helpful and accommodating. The apartment was clean with everything we required. Pool was warm and well maintained. Close to the beach, Pacific Fair and dozens of restaurants. We will be returning next time we are on the Gold Coast. Highly recommend accomodation!

Leisure Family

10/10

Exceptional

11 Jan 2025

Thomas

was as per listing, great location.

Leisure Partner

10/10

Exceptional

11 Jan 2025

Kelly

Lovely property managers, friendly and helpful. Apartment was perfect for what we needed. Pool was amazing, beds comfortable, room clean and easy parking. Loved our stay, if we come back again to the gold coast we will stay here again. Thanks very much

Leisure Friends

8/10

Excellent

09 Jan 2025

Ricardo

Hair dryer needed an Australian adaptor, not found in the apartment. Otherwise, accommodation was fine.

Leisure Self

10/10

Exceptional

16 Aug 2024

David Lee

Marty was very nice and helpful will stay again in the future thanks for everything. Regards Olivia

Leisure Family

10/10

Exceptional

15 Feb 2024

Christine and Phil

Property central to all our needs.

Leisure Partner

8/10

Excellent

16 Jan 2024

Martin

The apartment was great clean and renovated. The pool was clean and the spa warm 😎. There are two construction site close to the property so don't expect a sleep in.

Leisure Family

10/10

Exceptional

15 Oct 2023

Adam

Room was very clean and the staff were very helpful, welcoming and accommodating.

Business Self

10/10

Exceptional

06 Dec 2022

william

All ok

8/10

Excellent

29 May 2022

Suffien

Portobello was so conveniently close to Pacific Fair, with supermarkets, restaurants and even a gym for me to use while visiting.
It was also really a nice 15 min walk to the convention centre, where I can stop by a number of cafes to get my caffeine fix beforehand!
The room itself is a little worn down, and could do with a revamp but otherwise it was comfortable.

Business_and_leisure Self

8/10

Excellent

20 Feb 2022

Stephen

Great location very comfortable apartment.
5 min to Beach, 5 min to PAC Fair easy walk to Broadbeach shops. Really enjoyed our stay

Leisure Partner

8/10

Excellent

07 Oct 2021

Sharon

Managers were very helpful, great location, unit was small but had everything we needed. The unit was surprisingly quiet given its proximity to the Pacific Highway

Leisure Family

10/10

Exceptional

13 Jun 2021

Verified traveler

We had just a short stay but really enjoyed it, the location was very good and we would definitely stay there again.

Leisure Partner

10/10

Exceptional

13 Feb 2021

Verified traveler

Amazing! Staff were helpful and friendly, room was well decorated and clean, swimming pool and jacuzzi was also clean and great to relax in. Whole place was quiet and we really enjoyed our stay! 😁

Leisure Partner

8/10

Excellent

24 Jan 2021

Verified traveler

Thank you for our stay. The location is good, close to the beach and Pacific Fair, easy to get to and easy to park in. The property was very clean but there was a few minor maintenance issues with the property, the door to the upstairs shower would not close and the toilet upstairs needed jiggling to get the cistern to refill. Other than that it was a very pleasant stay, the communication and greeting from the staff was excellent and the pool nice.

Leisure Family

10/10

Exceptional

29 Dec 2020

Cameron

So friendly. Nice and modern. Close to everything

Friends_and_family Family

6/10

Pleasant

22 Aug 2020

Melissa

The apartment was nothing fancy but it suited our needs. Left our booking too late, so not much to chose from. Was expecting a larger bed. Quiet location away from the hustle of Broadbeach/SP, not too far from restaurants and shops. Secure parking. Apartment clean. Would stay again

Leisure Partner

6/10

Pleasant

03 Jan 2020

Verified traveler

Great location!

It's very convenient location, just few mins walk to Pacificfair, beach and casino.
They only have stairs so it's bit hard for us to carry our laggages from car park to the room.
The room was old but it's nicely cleaned and the receptionist was very friendly.

Friends_and_family Family

10/10

Exceptional

28 Dec 2019

Chantal

Christmas

Excellent location
Excellent appartment

Friends_and_family Family

8/10

Excellent

12 Dec 2019

Verified traveler

It was across the road to Hugh shopping centre and easy to walk to a lot of places.

Business_and_leisure Partner

10/10

Exceptional

05 Dec 2019

Sharon

Pleasant

We had a great stay at Portobello apartments

Partner

10/10

Exceptional

12 Jul 2019

Verified traveler

The apartment had everything we needed and was in a good location- we would stay there again!

10/10

Exceptional

11 Jul 2019

Verified traveler

Portobello Resort Apartments are amazing from the moment we arrived we were greeted with a warm smile told about the facilities. The manager is very helpful. The apartments are very clean, really comfortable bed and pillows, great water pressure in the shower and it has everything you need to cook like you would at home the kitchen is so well equipped. The residents in the apartments are all beautiful and really welcoming. And it’s a really safe place for families. The location is amazing!! I can’t fault it we already miss it and can’t wait to go back. We loved our stay. Thank you Gerard and staff for making our stay so memorable.

8/10

Excellent

13 Jun 2019

Chong Hock

Great Location

The condition of the apartment is quite average, but the location is simply amazing - Pacific Fair is just across the road - Very convenient

Family

10/10

Exceptional

22 May 2019

Verified traveler

Walking distance to Blues on Broadbeach, secure resort,

Leisure Self

10/10

Exceptional

03 May 2019

Verified traveler

Our Lastminute break was fabulous, the location of Portobello was great, close to everything, public transport and the beach. The property was well maintained and everything worked a treat. The staff were pleasant and helpful. Our stay at Portobello exceeded our expectations.

10/10

Exceptional

03 Mar 2019

Lauren

Great apartment in handy location

Place suited great for what I needed - was a good size for travelling solo and fab to have a balcony too. Easily walkable to the bars, restaurant, casino (10-15 mins) and right across the road from Pacific Fair, the tram/train and buses towards Burleigh / Airport, etc.

8/10

Excellent

20 Feb 2019

Dianne

Good value, short walk to shops and beach. Good service. Good access. No lift. No dishwasher. Good car park for smaller vehicles up to 2m high. Older facility. Air-con, fridge, hot water all good.

8/10

Excellent

29 Nov 2018

Carolyn

A very safe place to stay. Room was small but clean and a great location over the road from Pacific Fair shopping centre. Nice pool and back entrance a short walk to the beach. Would stay again.

Family

8/10

Excellent

28 Nov 2018

Verified traveler

The pool area was great. We found the owners not very helpful and were not open at the times they said they were.

Leisure Partner

8/10

Excellent

26 Nov 2018

Margie

Advertising of what is actually included was misleading. Advertising free wifi, then providing only 1 gig for three days is virtually useless. We specifically chose a one bedroom with sofa bed so that the two people booked to stay would need to share a bed. Upon arrival we found we needed to pay an extra guest charge of $30/day to be provided with sheets for the sofa bed.

Leisure Family

10/10

Exceptional

11 Nov 2018

Christine

Great pool and spa, close to everything! Apartment was clean and roomy and great to have laundry facilities.

Leisure Self

8/10

Excellent

27 Oct 2018

Chris

perfect

perfect for what I needed

Friends

10/10

Exceptional

23 Oct 2018

Troy

The managers/owners went out of their way to make us feel welcome, rhe service was excellent.

8/10

Excellent

27 Sep 2018

Verified traveler

Great Location, close to Pacific Fair, the beach & the current end of the light rail

8/10

Excellent

25 Sep 2018

Phyllis

Comfortable and cosy

Location is great as it is within walking distance to beach, Pacific Fair and great dining in Broadbeach. Light rail also allows you to travel to Surfers Paradise and all the way to Helensvale for small fare. Property Manager very helpful with any queries one may have. Overall delightful for any getaway.

10/10

Exceptional

21 Aug 2018

Verified traveler

Great spot close to Pacific Fair and beaches!

10/10

Exceptional

11 Aug 2018

Verified traveler

Good Location

Good location. Handy to Pacific Fair, Dracula’s, The Casino, all with walking distance. Only a very short drive to Cavill Ave, the beach and Main Beach area or only a few bus and train stops away. Good communication at reception and helpful. Nice and quiet.

8/10

Excellent

31 Jul 2018

Verified traveler

A broom would help

Unit was clean except the bathroom floor needs to be cleaned behind the door. I wonder if that jogger shoe print will ve waiting for the next guest. The grout in the floor tiles could also do with a good clean. The balcony floor was very sandy. Not sure how long the unit had not been used for however unless you sweep it the morning of the guest arriving, perhaps supply a broom so that we can sweep it ourselves. The bins to place our rubbish in was not found so i took it home however when i was exiting the car park, there the skip was, on the sidewal out side the building. You pay good money to stay in these places, they have a copy of your credit card and the guest info states that unless you leave the unit clean, you are billed for the cleaning. What are we paying for? In a motel they give you clean towels and make your bed for you for less money. Apart from that, it was in a great location and wifi was good.

4/10

Poor

31 Jul 2018

Verified traveler

reception is only 9-5 which was inconvenient
Otherwise no real problems

10/10

Exceptional

13 May 2018

Lynette

Location

Location location, location. Within walking distance of everything you wanted to do.
Friendly hosts. Nice apartment. All good.

6/10

Pleasant

27 Jan 2018

Henry

Close to beach and Pacific Fair

Overall good, except the lady directly under us. Unit 13.

6/10

Pleasant

08 Jan 2018

Verified traveler

Broken fan in bedroom.
No air conditioner in bedroom
Needs a decent frypan to cook in.
Apart from that good position but could be updated.

8/10

Excellent

20 Dec 2017

Lisa

Very convenient, family friendly

I visited to attend a two day educational workshop and brought my teenager and her friend with me.
Portobello suited our needs very well as it is situated very well with superb access to public transport and across the road from the fabulous Pacific Fair shopping complex. A very short walk in the other direction takes one to the beach. there is a lovely pool and bbq facilities too, excellent value for money.

Family

8/10

Excellent

29 Nov 2017

Verified traveler

Convenient location across the road from Pacific Fair

8/10

Excellent

05 Nov 2017

Casey

Perfect location in Broadbeach

Great location close to the beach, across the road from pacific fair shopping centre. Great food around, also good kitchen facilities will definitely stay here again.

8/10

Excellent

01 Oct 2017

lucy

Just out of broadbeach

Low level little apartments, with no elevator, ok for us, only had two small flights of stairs from carpark, wouldn't be so good if we were on the fourth floor. The sofa bed was very uncomfortable, little to far out from main Broadbeach area. Our stay was pleasant and suited our needs for only 2days.

8/10

Excellent

18 Sep 2017

Martin

Good stay

We Had a good stay, the resort was quiet eventhough it was on the highway, it was opposite Pacific fair shops and the bus station. The spa on the top floor balcony was a great addition, although a see through shower in the main bedroom was quite unusual as you could see straight thru to the toilet!!!! a little weird we thought.

Family

8/10

Excellent

11 Sep 2017

Verified traveler

As there are no lifts this Hotel is not suitable

As there are no lifts in this Hotel this Hotel is not EASY for people with a lot of luggage to carry or shopping or small children.

8/10

Excellent

03 Aug 2017

Verified traveler

great place to stay handy to town no wifi in the rooms

10/10

Exceptional

31 Jul 2017

Verified traveler

Loved staying there! So comfortable & clean. The owners were really nice and very accommodating. It's a short walk to the beach & Broadbeach Mall.

10/10

Exceptional

09 Jul 2017

Connie

Close to the Casino and Pacific Fair

The locations was great, 7-10min walk to the Casino, where we watched the NZvBIL test, had breakfast and had a couple of wins.... and just across from Pacific Fair. Gerard and Shirley were awesome, explaining everything about the access if we got back late. The room had great facilities if you wanted to cook your own meals etc... Loved the instant hot water in the shower. The place was clean and just perfect with the balcony, where we had cheese, crackers with a couple of beers and a good dose of the sun (in winter). We are definitely going back again....

8/10

Excellent

25 May 2017

Chris

Great location a comfortable self-contained unit

Good location, nice and secure. A good sport for a Gold Coast stay.

10/10

Exceptional

07 Jan 2017

Blinky

Lovely 1 bedroom apartment

The apartment was located close to Pacific Fair Shopping Centre and Jupiters Casino. Great fully equipped kitchen with full size oven and cooktop and a well stocked, in-room laundry. Comfortable lounge area with large TV. The apartment was very clean. A lovely bed with great pillows afforded a very comfortable nights sleep.

8/10

Excellent

24 Nov 2016

Michael

Convenient, clean and reasonably priced

Staff were friendly and helpful, if staying for week no room service, but relaxing and enjoyable, noisey at times if near pool especially school holidays, all stairs so luggage etc has to be carried, difficult for older persons, parking underneath, large fridge full kitchen amenities rooms comfortable, walk in shower

Partner

8/10

Excellent

29 Oct 2016

Verified traveler

The room was very clean as was the grounds. The pool looked lovely and clean but we did not go in.

8/10

Excellent

26 Sep 2016

Megan

Pleasantly surprised in a Lastminute stay

We needed to find accommodation Lastminute in Broadbeach, with minimum availability we were pleasantly surprised by this lovely little hotel. Very clean, pool and heated spa were fantastic. Booking 10 minutes before arriving was no problem at all for helpful staff. Would recommend this hotel.

10/10

Exceptional

29 Aug 2016

Verified traveler

Location is amazing

We loved our experience! Close to the shops, beach and the cafes. Afordable, clean, spacious and friendly whats not to love.

10/10

Exceptional

10 Aug 2016

Gemma

Nice, clean, quiet hotel

Really enjoyable, from the hotel to the surroundings and of course QLD's weather!.

10/10

Exceptional

03 Aug 2016

Jaan

Convenient

Close to Shopping Centre, Mall and Beach. Very quiet.

Family

10/10

Exceptional

25 Jul 2016

Maria

Great location. Very clean. Good security.

So happy will stay at Portobello again. Like the view of the swimming pool from my balcony, so relaxing.

8/10

Excellent

10 Jul 2016

Phil

Good location

Quick check in and walking distance to many attractions. Fully self contained unit with pool.

8/10

Excellent

19 Jun 2016

Jennie

Nice hotel. Close to all amenities

Unfortunately I did not get to see the staff there as I arrived after hours & left early on departure day. However, the manager was very good at directing me over the intercom to my room & explaining other facilities.

10/10

Exceptional

13 Jun 2016

Rebecca

Wonderful 2 bedroom apartment.

Wonderful 2 bedroom apartment with private spa and balcony. Onsite parking, great kitchen and bathroom. Very happy with our stay and looking forward to booking again for September.

2/10

Poor

23 May 2016

Verified traveler

Don't stay at this hotel

I arrived at the hotel at the appropriate time but could've even get access as the staff where no where to be found. I waited 4 hours to even get a hold of anyone that could let me in. There was no answer on the after hours number after me attempting to ring 20 times.
Furthermore there was no toilet paper in my room! I had to go buy my own toilet paper.
After all the issues, the hotel did not even make an apology.

8/10

Excellent

24 Apr 2016

David

Mid-week getaway

Met all expectations, will be happy to stay there again.

Partner

8/10

Excellent

11 Apr 2016

Nicky

Really good

Excellent location. Opposite pacific fair, 5 min walk to the beach, 10 min walk to broadbeach restaurants & 2 min walk to tram/bus station.

10/10

Exceptional

29 Feb 2016

Natasha

Great hotel

Conveniently located to Pacific Fair, tram lines and beach.

8/10

Excellent

10 Dec 2015

Colin L

Happy at Broadbeach

Apartment was roomy and clean, great location, opposite Pacific Fair, two blocks from the beach and not far from the dining precinct, quite enjoyable.

10/10

Exceptional

09 Dec 2015

Graeme

Annual work /holiday visit

Possibly need a bigger wi first allowance for a 6 night stay and certainly could do with softer pillows

8/10

Excellent

26 Nov 2015

Col

Nice apartments close to shopping centre

The apartment was very clean and very well planned. Our only problem was we are getting on in years with bad hip and the apartment we had was up 3 flights of stairs with no lift. Other than that, we really loved our stay.

8/10

Excellent

23 Nov 2015

Verified traveler

The comfort, cleanliness, location and the helpfulness of front office manager was ideal for our short stay at Portabello

10/10

Exceptional

25 Oct 2015

Verified traveler

Friendly staff. Accommodated an early check in for us at no extra charge. Room was clean and comfortable.

10/10

Exceptional

11 Oct 2015

ingrid

enjoyed staying here
lovely pool and spa
great location
very helpful host gerard

6/10

Pleasant

11 Oct 2015

Verified traveler

Handy to Pacific fair and beach

Average apartment, have stayed in others for same price with better cleanliness, fittings and appointments.Also newer.

10/10

Exceptional

22 Sep 2015

Verified traveler

very good.........................................................................................................

8/10

Excellent

19 Sep 2015

Verified traveler

enjoyed our stay but as pensioners we found the stairs a bit of a challenge.

Partner

10/10

Exceptional

14 Aug 2015

Jara

Convenience position

Everything good but only unclean spare blankets in the bedroom

10/10

Exceptional

11 Aug 2015

Steve C

Best value for money on the coast

For the money I expected something on the dingy side. Very pleasantly surprised. This establishment is the best value for money I have come across. Clean, comfortable and it has everything necessary. I didn't get time to work out the free wifi access and it took a while to get good tv signal but it came good.

Overall excellent. We will be back.

10/10

Exceptional

04 Aug 2015

sharyn

Perfect

Perfect for what we wanted. Close to public transport, shops, beach, clubs, restaurants. Management was great

8/10

Excellent

03 Aug 2015

Ossie

Good location to Pacific Fair, the Gold Coast Tram

Nice size and comfortable apartments. Close to amenities, Pacific Fair and the Casino. Surpricsingly though on teh GC Highway very little to no traffic noise was heard from the apartment. car parking with good security a bonus.

Partner

6/10

Pleasant

11 Jul 2015

Tim

Pleasant spot

Check in was easy and very accommodating at late notice.
Room was clean but basic.
No complaints.

8/10

Excellent

08 Jul 2015

Verified traveler

Walk to light rail, walk to shops and beach. Restaurants are in walking distance.

10/10

Exceptional

06 Jul 2015

Christine

Very pleased

It was pleasant to stay there and great that I could walk to where I wanted to go

8/10

Excellent

20 Jun 2015

rob

Great location

Secure parking, close to all, clean room and a comfortable bed .

10/10

Exceptional

04 Jun 2015

Patricia

Perfect! Quiet, Convenient and Clean!

Loved my week here for a conference. Easy walking distance to shops, restaurants, beach, transport (tram) and the Conference and Entertainment Centre. The 1bedroom apartment was quiet and very clean. The kitchen was equipped with everything I needed and I used the kitchen daily. I loved coming back to a heated pool and Spa every night and the surroundings were picture perfect. I arrived outside office hours and getting access to my apartment was just as easy as picking up a ph. It was a pleasure to stay at Portobello Resort Apartments and I will be recommending them and definitely returning myself. Great all-round experience.

8/10

Excellent

01 Jun 2015

Greg

Great Location

Great long weekend. Close to everything, Shopping, Beach, Casino, Dracula's. What more could you ask for.

2/10

Poor

19 May 2015

Verified traveler

Only good thing was the location

Being told to be quite at 730pm while just talking on the balcony, actually to not talk at all, one toilet roll for 3 girls for 2 nights apparently it's self contained so that means u have to provide ur own toilet paper?? Never heard of such a thing can only have a 4 minute shower then it goes cold, no Dvd Player so can't watch DVDs one blanket for 3 people to sleep with and its winter, I could go on!! Would never stay here again and would never recommend it to any of my friends or family to stay either. It wasn't cheap to stay either otherwise I would understand the low standard of this hotel.

8/10

Excellent

09 May 2015

Rose

Great weekend

Went to concert at Jupiters. Glad to have a relaxing weekend.

Family

8/10

Excellent

20 Apr 2015

Alan

Excellent Base Camp for Gold Coast expeditions

The best thing about Portobello Resort is its proximity to the best parts of the Gold Coast. The new tramway almost at your doorstep, along with Jupiters Casino and the Convention Centre. The biggest shopping precinct I've ever seen is directly over the road, too. You can even hear the beach from your balcony.

Family