Name: Broadbeach Travel Inn Apartments
Address: 40 Surf Parade, Broadbeach, Gold Coast, 4218, AU

2/10

Poor

29 Jan 2023

KAORU

The staff were very nice and helpful, however our stay was quite disappointing. The wifi didn’t work at all when we got there and even after getting fixed we kept losing connection a few times. Bathroom light was out. Air conditioning was completely broken and took few days to install a new one. We got a spot cooler as a temporary replacement but that was connected to the balcony so our window partially needed to be open which made us feel uncomfortable and unsafe, especially at night. Again, the staff provided swift support when asked with professional manner, but unfortunately we felt there were many issues we had to deal with.

Leisure Family

10/10

Exceptional

23 Jan 2023

Teressa

We were very happy 😃 good value for money. We had nothing to complain about. Close to the shops and beach, perfect location. The manager, Rex, was great to deal with very friendly and accommodating. Would not hesitate to return, thank you for a lovely stay.

Leisure Family

10/10

Exceptional

23 Jan 2023

Caitlin

We loved our stay at this property! The owner was extremely friendly and helpful aswell especially during our last day stay. Definitely will be back! Location is amazing and within walking distance to the beautiful Broadbeach! Thank you guys :)

Leisure Family

10/10

Exceptional

14 Jan 2023

Beau

Great

6/10

Pleasant

08 Jan 2023

Keith

Great location, close to broadbeach centre with all the shops, restaurants etc. Short walk to the beach and across the highway from the Pacific fair and Casino, but that's about it. The place itself is old and rundown, the apartment was tiny, had damaged doors a partially working cooktop and no oven which i thought would have been standard in any apartment, pots and pans so old and damaged they were unusable so we couldn't cook, a ceiling fan that only worked on high speed so couldn't use that, lots of noise into the bedroom, many other small things i won't get into, we left the place cleaner than when we got it. In need of a major overhaul, wouldn't rate this property more than 2 stars, not worth the price and would definitely be giving it a miss next time. Also i have seen other reviews and the bad ones have quickly been knocked down by the owner so believe the people who have actually stayed there and had the experience. Good luck

Leisure Partner

6/10

Pleasant

23 Dec 2022

Martyn

Security door didnt close properly.
Bedroom door to balcony didn't close properly.

Leisure Partner

8/10

Excellent

05 Dec 2022

John

I’ll stay again

Business Partner

6/10

Pleasant

05 Nov 2022

Sarah

Very noisy

Business Friends

8/10

Excellent

11 Mar 2022

a

Comfortable

Very friendly. Excellent location. Room very dirty.

Friends_and_family Family

4/10

Poor

04 Jan 2022

Dilip

Good location but too pricey lack of facilities

Location is very good but apartment lacks lots of facilities like no lifts directly from car parking / no dishwasher / no clocks / no room services / cook top very slow / ants on the bed / small rooms / too noisy being on the main road / due to rain makes horrible noises so couldn't get sleeps. Car parking sensors programming is aboslutley terrible & really painful (owners must get this fixed ASAP or can kill someone in the car because it doesn't stop closing the garage door even if the car is standing there)
Overall it's average wouldn't recommend anyone.

Friends_and_family Family

10/10

Exceptional

05 Apr 2020

Mary

Very happy with willing helpfulness from manager, happy to oblige if anything required during self isolation for us. Thank you for making our lives easy

Leisure Friends

8/10

Excellent

31 Jan 2020

Angela

Good location, Everything you need.

Super handy location, just a street back from the beach. Nice quiet spot. Check out Hideaway Kitchen and bar next door.

Friends_and_family Friends

8/10

Excellent

29 Jan 2020

Verified traveler

It was a great location opposite the Pacific Fair and the apartment was very clean.

Leisure Family

4/10

Poor

27 Jan 2020

Verified traveler

I didnt like the fact that because I got a discounted room they refused to change our bedsheets ect and we were there for 4 days

Friends_and_family Friends

10/10

Exceptional

30 Oct 2019

Verified traveler

great place too stay.

Friends_and_family Friends

8/10

Excellent

28 Oct 2019

Verified traveler

It may need a little refresh. Very 70's feel about the rooms

Business Partner

10/10

Exceptional

24 Oct 2019

Verified traveler

Close to everything we wanted to see, mostly walking distance. Good security, friendly and helpful management.

Leisure Partner

8/10

Excellent

05 Oct 2019

Julie

Girls mini break 😎

Great location in Broadbeach - one block to the beach and 2 blocks to the supermarket and restaurant strip. The split level apartment was fantastic for a small family and the friendly manager was so accommodating to our requirements for 3 friends having a few
days away. Directly across the road from the casino and Pacific Fair

Friends

4/10

Poor

02 Oct 2019

Verified traveler

Nothing like about property at all, dirty, never dusted, dark wet, etc.

Business Self

10/10

Exceptional

16 Sep 2019

Verified traveler

Great spot, had everything you needed. All in walking distance, of everything. Staff as the desk were fabulous. Had the best time, thank you. Such a great price as well.

Leisure

8/10

Excellent

29 Aug 2019

Jade

Good stay!

Broadbeach Travel Inn apartments are set in a great location. The apartment was clean, however we were unable to get clean towels due to the minimal reception hours. The second bedroom did not have a window and there were wooden shutter windows above the king bed that opened to the second bedroom, so you could hear everything between rooms. The toilet had a small window up high that you could not open and no fan.
Overall it was a great stay, just wasn’t exactly what we expected.

8/10

Excellent

07 Aug 2019

Michelle

Mid Winter Getaway

Friendly and helpful staff, great location close to shops, beach, restaurants and bars.
Bathroom was not clean and the bedside tables were covered in dust, however the kitchen and fridge were very clean.

Partner

10/10

Exceptional

03 Jul 2019

Verified traveler

The hotel was modern and clean. The owners were very lovely and well accommodating. It was in a perfect location and for a great price!

Leisure Family

8/10

Excellent

01 Jul 2019

Verified traveler

close to everything clean and tidy would stay again secure parking

Friends_and_family Family

10/10

Exceptional

06 Jun 2019

Verified traveler

It was dated but clean and central , nothing u could want wasn’t there ide stay again

Leisure Partner

10/10

Exceptional

29 May 2019

Verified traveler

Amazing value for money, staff were wonderful and helpful, great location and highly recommend!

Leisure Partner

8/10

Excellent

19 Apr 2019

Verified traveler

It has stairs inside the room. What a world we live in.

Leisure Friends

8/10

Excellent

09 Apr 2019

Verified traveler

This is a very central property that is presented well. Our apartment was large and well enough equipped

Friends_and_family Partner

8/10

Excellent

09 Apr 2019

Verified traveler

Although older it is very clean and the property is close to all Broadbeach has to offer. So a short walk to restaurants and the beach. The only downside (and this would affect every property in the area) is the main street has some loud traffic on it very late into the weekend nights. All in all great value for the price and with very friendly and helpful property mangers

Leisure

10/10

Exceptional

20 Mar 2019

Grant

Broadbeach Travel Inn

Great place to stay, close to all local sights.

10/10

Exceptional

17 Feb 2019

Verified traveler

Modern, well kept property. Owners were very accommodating and friendly. Highly recommended this property.

Leisure Partner

8/10

Excellent

26 Jan 2019

Verified traveler

Handy location, comfortable room, pool, undercover parking and friendly hosts made this a great place to stay.

Leisure Family_with_children

2/10

Poor

21 Jan 2019

Fatmata

Very horrible place to stay

My stay was very horrible! I would not advise any Families to booke this apartment because it was very dirty, dust everywhere and smelling! My son couldn’t even spend a night here because he would have an asthma attack! After I spend a night I end up having an hayfever! Can you imagine who have hay fever on summer time! Also, the lady that call herself the manager for the property, she was very rude and racist towards Africans and it was not welcoming at all! Overall the property was false advertisement on the website! I warned you don’t take your Families to this!

Family

8/10

Excellent

07 Jan 2019

Verified traveler

Very friendly staff and the location was perfect. Got to watch the fireworks from our balcony.

Leisure Family

4/10

Poor

05 Jan 2019

Verified traveler

The coffee cups were beyond filthy,The back sliding door was broken which hurt my hand and fingers on 2 occasions due to it having rusty screws hanging out and the rollers on the door were so old .
The mattress was terrible and we slept with springs digging into us all night.
For $220 we are not happy,We did receive a text of the manager to say these things had been fixed but a bit late as we had already stayed there and had to endure the broken & dirty items in the unit

Friends_and_family Partner

10/10

Exceptional

20 Nov 2018

kanwal

we needed a grill press toaster and the manager was kind to arrange it straight away.
Also we had a late chechout ad we had two toddlers , the manager again was absolutely accommodating. THANKS GUYS !

Leisure Family_with_children

8/10

Excellent

23 Oct 2018

Verified traveler

The staff were lovely and very accommodating to our needs. Everything was a bit old like the bathrooms, kitchen and utensils, and the pool. The spa was always cold. But for the price we paid it was a great stay. Thank you

8/10

Excellent

22 Oct 2018

Kasey

Close to the Broadbeach South tram station, pacific fair shopping centre and restaurants. Clean rooms, quick check in and check out and the staff are lovely.

10/10

Exceptional

21 Oct 2018

Mischell

Great location close to everything would be good if there were small table and chairs on the front of the unit as it also had a good view

6/10

Pleasant

16 Sep 2018

Verified traveler

Location was good - close to convention centre. Hubby and son enjoyed the pool. The listing specified king bed but was in reality the same size as a queen and when asking at reception was told that it was industry standard to call it a king if it was the same as two king singles together. Washing machine in room was out of order. Nice decor and good basic accommodation otherwise.

8/10

Excellent

31 Aug 2018

M.S

Convenient place.

Convenient so close to the shops & the exhibition centre.

4/10

Poor

01 Aug 2018

Chels

Not very clean, stained pillows, dusty fans, difficult access from car park to room not suitable when have babies or kids

8/10

Excellent

25 Jul 2018

Verified traveler

Good position for beach, shopping and eating out

Staff very helpful, bedrooms shared a wall with shuttered windows between with one bedroom not having external windows which meant that privacy and ventilation was limited. Parking is very limited and awkward for vehicles with a height of 1.9ms or with roof racks.

6/10

Pleasant

24 Jul 2018

D

Great location.

Large room that requires some love. Very outdated. No bath. The balcony view overlooked the highway and the casino so be sure to request the view you desire. Was pleasant but won't stay again.

4/10

Poor

15 Jul 2018

Verified traveler

Prime position

It was fine for a short stay in a good location. Easy to locate close to shopping,dining and public transport.

2/10

Poor

22 May 2018

Verified traveler

Good location, good staff, building condition poor

The interior standard was dated and poorly maintained.

8/10

Excellent

20 May 2018

simo

Great location

Decent property, had a good experience. Reception hours could be longer. That’s about the only negative thing I’d have to say really.

6/10

Pleasant

19 Apr 2018

Verified traveler

Bed was really comfortable and was in a great spot

Bed was rest comfy and was close to everything could park the car undercover and walk was great.

10/10

Exceptional

17 Apr 2018

Jan

excellent location, 5 minutes to cafes and shops

Ongoing problem with booking which had been cancelled by Wotif so managers had no knowledge of my arrival

6/10

Pleasant

15 Apr 2018

Verified traveler

Trundle bed mattresses need to be replaced! Expensive room when the beds are substandard.

6/10

Pleasant

14 Apr 2018

Ossie

Old but spacious but poorly maintained.

Unit was old but very spacious. Decor is tired but very adequate. Lack of basic maintenance caused issues. Main security door was off tracks and bent so could not be locked. Main glass sliding door has had covering strips near lock cut away and even when locked with key it was very easy to pull door back and lift locking hook up and open door - from either side. We had to rely on putting a broom behind glass sliding door for security. Advised management but nothing was done. This is a great concern when entry to lifts and units is not secure and basically open to the public. This would not be a major concern if the both doors locked properly. Bedroom is upstairs with no TV which was disappointing. Power point for fridge was hanging out of wall - safety issue. Curtains could not be closed fully to block out morning sun because several hooks were broken. Conditioning shampoo dispenser above the hand basin really amused us. However the units are very central and close to beach, public transport, Pacific Fair shopping, casino and restaurants.

8/10

Excellent

26 Feb 2018

Brenda

Roomy apartment with great location

Good sized roomy apartment. Well layed out with plenty of space. Great shower!! Great apartment for a family for lengthy stay. Enjoyed this apartment.

Family

2/10

Poor

18 Feb 2018

Sarah

Uncomfortable dirty old

Not a good experience.
Dirty room.
Uncomfortable - incredibly hot - no AC in bedrooms which get direct sun.
Smells
No locks on windows...
Considering you probably take a holiday rarely this is not the place to do it. I would have preferred camping.

8/10

Excellent

21 Dec 2017

Verified traveler

Nice hotel close to beach, Pacific Fair Shopping

A good stay for one to two nights. Best to bring own pillows.

Partner

4/10

Poor

18 Dec 2017

Verified traveler

In need of an upgrade

Hotel staff excellent. Room needs to be maintained, walls damaged, carpet dirty, lights not working, overall room was shabby.

4/10

Poor

17 Dec 2017

IRENE

An experience I do not want to repeat

Parking station well away from lift, very difficult to r carry or move your overnight bags etc. No milk supplied in fridge, Half a roll of toilet paper for two people, are they rationing. Office was closed on Saturday after 1pm. Very noisy area, rubbish removal truck picks up each morning around 7am. Not able to get a good nights rest due to the continued traffic noise. Screen door key did not close door, broken lock. Bed was uncomfortable. Will not book this Broadbeach Travel Inn ever again. If you needed some assistance from office not there only for certain hours, office closed 1pm Saturday, when travels need to check in after 2pm no one there to assist only a phone number to ring.

Partner

10/10

Exceptional

17 Dec 2017

Verified traveler

Very nice clean hotel walking distance to Pacific Fair and The Star casino.
Would stay here again.

8/10

Excellent

25 Nov 2017

Carmel

Everything you need and conveniently located

Perfect place to stay for a night out at nearby Draculas. Close to shopping centre, casino and restaurants too. Plenty of parking at hotel. Had everything needed. Spacious bedroom and kitchen, plus enough room for two to chill out on the balcony. Great price. Only downfall was bed a little uncomfortable.

6/10

Pleasant

25 Nov 2017

mark

Perfect location

It’s a perfect location. Only thing aircon did not work in living room,
Was clean and very nice .

2/10

Poor

21 Nov 2017

Verified traveler

False Advertising / Poor Customer Service

We only chose this hotel as we wanted the extra room of the king bed described as my wife had had a recent medical procedure. When we arrived with a late checkin we found we only had a queen bed and had a very uncomfortable nights sleep. There was no night reception.
When we complained about this in the morning and asked for some sort of refund we were told by the man at the desk that he was the new owner for only a week and could not offer a refund as previous bookings were covered by the previous owner which made no sense has we had only booked the night before and he made no effort what so ever to even look at the booking.
The room also seemed to have little noise insulation.

8/10

Excellent

19 Nov 2017

Riaan

Spacious apartment and close to everything

The apartment is in an awesome location and extremely close to all the attractions Broadbeach has to offer. Within walking distance of everything.

The apartment itself is clean, spacious and has all the goodies required for an apartment.

Enjoyed the gentle breeze when opening the windows!

6/10

Pleasant

19 Nov 2017

Verified traveler

Poor greeting and gaining access very difficult.

No personal greeting and had to rely on a hotel phone which was out of order. Entry gained by phone call with further demand for credit card details before being allowed to gain access to the safe for keys. While credit card details are standard this should have been organized before. No personal attention is not suitable. Would not use the hotel again.

4/10

Poor

06 Nov 2017

Karen

Good but..

While the upgrades to the property in the last year have been good, some things let it down. For instance the lift is still smelly and needs a clean. The doors on our unit were in a shocking state of repair. The Broadbeach side of the unit was extremely noisy at night from the restaurant next to the property. Inside, some of the power points didn't work. Vehicle access was good - except the garage door had a spasm and came down on our hire car. This was reported but no follow up was received. The check in receptionist had a shocking, loud verbal altercation on the phone in front of customers which was very embarrassing.

Family

8/10

Excellent

05 Nov 2017

Verified traveler

Spacious rooms & apartment

Location, room, staffs & neighbours were all good!

Family

6/10

Pleasant

17 Oct 2017

Verified traveler

Large rooms close to public transport

The 2 bedroom apartment we stayed at had a huge living room and also very large master bedroom. The staff let us check in early which was much appreciated as we had to transfer accommodations. Let down was that fridge did not work, no free to air television (only Foxtel), and the pool was too deep for our 4 year old twins to enjoy. Our apartment looked quite dated, but that could be that we stayed in a cheaper room. This tram stop was a short walk away (even for the kids) and we could visit Southport. We also walked to Pacific fair not too far.

Family

6/10

Pleasant

28 Sep 2017

Verified traveler

Convenient but not comfy

The apartment was OK but the bed was so hard I could hardly sleep, the glass coffee table caused issues as I kept knocking my knee on the corners, and the room was noisy with the TV on because of the floor tiles (which were not clean), The room had been refurbished at some stage but there were obvious signs of wear and so was looking rather tired, and there was mould on the shower ceiling.The building is noisy but that can't be helped as it is beside a major road and has a rowdy restaurant next door. The office staff were rather off-handed and the office wasn't open the hours advertised in the rooms.

10/10

Exceptional

23 Sep 2017

Verified traveler

Close to all places we wanted to go. Very quiet & had everything we needed. Will definitely stay again thank you

6/10

Pleasant

10 Sep 2017

JP

Handy in Broadbeach

1. Hard to find as no signage on highway in which address is advertised.
2. Rooms clean and tidy. Comfy lounges
3. Beds not the best, pillows not great either
4. Lucky we had a camp bed in the car as the trundle beds were not at all comfortable. Hard to believe but a camp bed and the lounge was preferred.
5. Great location, close to Broadbeach amenities, Pacific Fair, Casino, and Exhibition centre.

6/10

Pleasant

10 Sep 2017

margaret

Close to star where I was attending an event

Check in times and instructions were confusing. Fridge had sticky spill inside which had not been cleaned off and there was long hair on floor in both bathroom and kitchen . Otherwise room was comfy and convenient for me

8/10

Excellent

10 Sep 2017

Noel

Convenient location on coast.

We expected that, as this building is close to the highway, there would be traffic noise but it was much noisier than expected. The worst noise issue was apparent renovations taking place on the floor above us with workmen starting at 6am both Saturday and Sunday- an extraordinary way to get guests out of bed early!

There was no signage on the highway frontage.

6/10

Pleasant

20 Aug 2017

Verified traveler

Good Position

Site was in a very good location however the room we had was very dated and needed a refurbish. Staff were friendly and helpful.

10/10

Exceptional

18 Aug 2017

Anthony

Nice, cheap and clean

We needed somewhere cheap to stay after our night at draculas. We were suprised at how nice this place was for the price. Newly refurbished and perfectly located. Would definately return.

4/10

Poor

10 Jul 2017

Verified traveler

Overpriced & old

Very old, not a good position, run down, not comfortable at all & overpriced for what you get!

8/10

Excellent

05 Jul 2017

Roxanne

Very close to the places I need to go.

Very friendly front desk staff and very spacious conformable rooms. Would be wonderful for a family stay.

4/10

Poor

02 Jul 2017

Disappointed

In the middle of renovations

Terrible. Although the rooms had been renovated nicely and provided almost all amenities required, firstly we booked a 2 bedroom 2 bathroom apartment and only got a 2 bedroom 1 bathroom. We arrived after hours so we couldn't tell anyone. Then when we had showers that evening the water coming from the shower head was brown in colour. Not brown coming from any other fawcett. The next morning four people needed to have a shower. The first person, a child had a very quick shower then the remaining 3 people had cold showers. No hot water. This was very unpleasant in WINTER.
Then the reception didn't open until 9am. I would have thought 8.30am would be reasonable. When we mentioned the problems to the young lady at reception she looked at us blankly as if she didn't register that these issues were a problem.

10/10

Exceptional

14 May 2017

Carleen

Great location

Great layout. Only complaint was traffic noise which double glazing would stop.
Great location

4/10

Poor

03 May 2017

Jo

Awesome position, run down hotel.

Good experience with beach, shops, Pacific Fair walking distance. Room needs a lot of work.

4/10

Poor

02 May 2017

Verified traveler

Some things (like the clock radio) did not work. Door locks were loose and insecure. There was insufficient blankets.

4/10

Poor

26 Apr 2017

Nicole

close to everything we needed

Arrived late, due to late planes and used the after hours phone but there were no lights so couldn't see to put code in to get keys. A man helped with his torch. Was told to use the key to open the carpark, which was also in darkness and when we went to go back out again we were locked in the carpark because we couldn't locate the exit key box (which you would think we would have been told where it was on arrival)
The batteries were flat in the air conditioner, there was a blown light globe in one bedside lamp and no globe in the other and the phone didn't work to ring anyone.
The only staff member that I laid eyes on the whole time we was there was a young girl who grunted at me when I told her about the batteries, globes and phone.
I did receive a phone call on my mobile from the owner who was very apologetic but I wasn't happy about the rude young girls attitude.

10/10

Exceptional

18 Apr 2017

Dave

Two night stop over.

Freshly renovated room was extremely comfortable and clean. Very convenient location at a great price.

4/10

Poor

30 Mar 2017

Verified traveler

I thought that it may have been more upmarket for the price that was my expectation anyway no number on the door it was rather outdated actually

8/10

Excellent

19 Mar 2017

Verified traveler

Pleasant central accommodation

Late check in was a little disconcerting but after that everything was great and they were very accommodating to our needs. Great central location with ease of access to all popular venues,

8/10

Excellent

18 Mar 2017

Rosemary

Close to Gold Coast Convention Centre

The walk to convention centre was easy only 5-10 minutes. Also was handy to walk over to Jupiters Casino

8/10

Excellent

13 Mar 2017

Michael

Good locn, exterior needs work, interior good

Overall good with only one street to beach

Family

4/10

Poor

05 Mar 2017

guest

Hotel had splatter marks on wall. Requested 2 x singles an was given 1 King which was like sleeping on a rock. Pillows were so floppy that I needed multiple where I usually only need one. Room was stuffy and suffocating. Overall I wouldn't stay there again as I didn't think it was value for the money.

10/10

Exceptional

07 Jan 2017

Nicole

Great place close to everything

Great apartment. Beautifully refurbished. Short walk to pacific fair and beach.

8/10

Excellent

28 Dec 2016

bill

Good location, hotel a little tired but good.

Very good. The manager was very helpful and friendly. Room good needs updating but ok. Would stay again.

8/10

Excellent

05 Dec 2016

Lyn

Good location re beach, Casino, tram, shops

We are return guests, booked some weeks ago. Arrived around 3 pm to find several guests trying to get into a safe to get keys to their room- mass confusion. In an area where most people arrive on the Gold Coast on a Saturday and rooms are not available before 2pm, the reception now closes at 1pm. Utter madness.

10/10

Exceptional

02 Dec 2016

Sheryl

Great hotel

Great

Family

8/10

Excellent

29 Nov 2016

Verified traveler

Business Trip/Accomodation

I arrived after the managers office after hours so it was closed. I used the phone, as the signage directs, to check in. It was trouble free and took less than 10 to 15 minutes to gain access to the unit. My key and instructions were located in the safe next to the phone.

Note the parking is restricted to vehicles which are 1.8m or less which makes it difficult in a 4WD, especially if you have roof racks. It would be advised to reserve 1 (of 8 parks) which are undercover and can accommodate a larger 4WD if necessary.

8/10

Excellent

28 Nov 2016

Verified traveler

Perfect location

This Motel is perfect for us as we fly up catch the bus which is almost door to door then able to walk to everywhere.
Staff are friendly and the apartment is right for us with a living room downstairs and bedroom upstairs.

4/10

Poor

23 Nov 2016

Gary

Needs updating and some maintenance

Great location, close to bars, restaurants, beach and shopping. The room was outdated and in need of maintenance. You obviously get what you pay for !

8/10

Excellent

18 Nov 2016

linda

A lovely staff, and very clean and tidy room, close to all transport and Malls

Family

4/10

Poor

06 Nov 2016

Shontelle

Although the room layout was fantastic the cleanliness was poor and amenities not in good condition.

Partner

8/10

Excellent

28 Sep 2016

meg

Beautiful apartment. Great location.

This apartment is gorgeously styled, clean and really spacious. Only complaint would be that the queen bed is really uncomfortable. If there was a new bed the apartment would be perfect.

8/10

Excellent

17 Sep 2016

Verified traveler

Convenient and favourable budget hotel!

Very good staff! Although physically the hotel is quite old, their kindly assistance is out of my expectation! A very worth try to this hotel when you go GC.

4/10

Poor

19 Aug 2016

Verified traveler

One night only

Had to hold up shower head in the shower. Room smelled stale.

8/10

Excellent

03 Aug 2016

J

Walking distance to Jupiters Casino.

Clean and centrally located hotel. Good parking and easy to find.

6/10

Pleasant

01 Aug 2016

Verified traveler

Walking distance to Draculas and the Casino

The room needed a revamp, the bathroom must of been newly renovated...but there were scratches on the bottom of the bath/spa which I initially though was black hair. We had no hot water in the morning for some reason and when I told the lady at reception she didn't seemed concerned,so we had a freezing quick shower. The room was boiling hot when we checked in, and the step into the unit was very dangerous,I suppose that was to keep water out when it rained as there was no roof over the patio areas,which made it very hot to sit outside. The room really does need a paint and the king size bed was like sleeping on concrete and it was 2 king single beds pushed together and we felt the join all night. The rooms look alot nicer online,which made it very disappointing when we seen it on the day. The only thing positive was that it is within walking distance to Draculas,Casino and the shopping centre,but in saying that there are nicer apartments along the same strip to choose from.

6/10

Pleasant

12 Jul 2016

Verified traveler

Weekend stay

Practical and functional place to stay. Good location. Basic facilities. No TV in Bedroom

Partner