Tropicana Motel

Australia , Gold Coast - QLD
MERMAID BEACH, 2595 Gold Coast Highway
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100 reviews shown

8/10

Excellent

24 Mar 2026

janay

Nice room great for what we needed

Family_with_children

4/10

Poor

08 Mar 2026

Amber

We had to go to the front desk because the room had no heat. There was a very strong cleaning smell. I was having an allergy to either the cleaning chemicals or mold. I became sick during my stay because of it. Now that I am home, the allergy has seemed to go away. The window was dripping of condensation, which resulted in puddles of water. The bottom of the door was rotting. I would not stay or recommend this hotel.

Friends_and_family Family

4/10

Poor

02 Feb 2026

Jon

The motel was closed during the winter, didnt have enough parking for everyone. Only have breakfast in the summer, and my tv didn't work all weekend

Business Family

8/10

Excellent

08 Nov 2025

Izabela

Close to the beach. Great location.

2/10

Poor

14 Oct 2025

Vincent

No one at the office to check me in except a phone number. Toilet would not flush properly. Room was not the same as shown in ad. Couple in next room drunk and up all night. Worst hotel stay ever.

Partner

2/10

Poor

11 Oct 2025

Hannah

Do not go here. They are scam artist. I was charged for a room I didn’t book and they refuse to refund my money. I was told the manager would call me the text day to discuss and I never received a call back. The employee was rude, unprofessional and has the WORST CUSTOMER SERVICE. Stay away from this place if you don’t want to be treated like trash and SCAMMED.

Self

2/10

Poor

08 Oct 2025

Jessica

The stairs leading up to the room were falling apart. There was black mold on the ceiling of the bathroom.

Leisure Family

6/10

Pleasant

05 Oct 2025

Annie

Correct place.

Friends_and_family Friends

8/10

Excellent

02 Oct 2025

candice

Clean, right by the boardwalk but cleaning person was smoking pot right outside the room by the supply closet so our room smelled like it.

8/10

Excellent

21 Sep 2025

Kathy

Will be returning!

Leisure

10/10

Exceptional

21 Sep 2025

Crystal

Property was as best you could get for the price! Absolutely thrilled with our stay. Pool was still open for Irish Weekend and was heated!! Beds were clean and moderately comfortable. Had a nice tv, table spot to hang jackets and a nice closet space with a microwave and mini fridge. Air conditioner was a bit outdated but kicked ass, keeping the room cold. Bathroom was maybe the only downside: shower was great but the area where the toilet and sink made for an uncomfortable sit, especially if you are on the bigger side. Ceiling also looked a little moldy but I was expecting way worse for a motel. We had quick access to the boardwalk, less than an 5min walk. Had a liquor store across the street. The 2nd floor had some chairs and a grill if you wanted to cook. Management was nice and was quick to respond when we had a personal issue and also let us check in an hour early at no charge. Towels available upon request, easy peasy. They allowed us to park wherever we could find space at either hotel area (The own the Wave hotel next door too). Overall it was an amazing stay and I would definitely go back again!!

Leisure Partner

10/10

Exceptional

13 Sep 2025

Keri

Great!

10/10

Exceptional

12 Sep 2025

dean

Remodeling of the rooms was superpurb. Property was maintained and updated.

Leisure

4/10

Poor

07 Sep 2025

Andrew

Inside the room was clean, updated, and in good condition.

Outside the room the property was let go, dirty, and had junk piled in corners.

Leisure

6/10

Pleasant

04 Sep 2025

YANJING

Close to the Wildwood beach

10/10

Exceptional

03 Sep 2025

Nicole

We had a great time! It was very clean and the staff was lovely.

Leisure Family

8/10

Excellent

23 Aug 2025

Amanda A.

Staff was nice

Leisure

8/10

Excellent

23 Aug 2025

anthony

Simply family .
New modern and clean room
Comfortable bed
Block away from boardwalk
Easy check in
Free coffee and muffins
I be back .

Leisure

6/10

Pleasant

22 Aug 2025

Johanna

We stayed at the Tropicana in August 2025 for two nights, after having a positive experience in 2024. This time, however, there were a few noticeable differences.
Last year, a continental breakfast was included, which our kids especially enjoyed. This year, the only options in the lounge were pre-packaged muffins and bagels, which was disappointing.
Our room was as expected and consistent with our previous stay, though the bathroom felt more run down. The toilet had stains and an ill-fitting seat cover, and there was black grout along the sink and shower.
We stayed Thursday through Saturday and didn’t experience any issues with noise, which we appreciated. However, the stairwell area was not well maintained. Each morning we noticed trash around the stairs and underneath them, though it did get swept later in the day.
The pool is a good size and the kids enjoyed it, but it wasn’t cleaned before opening. We had to skim out debris ourselves in the morning. While the pool staff came around mid-morning to vacuum sand, this ideally should have taken place before guests start swimming.
Overall, while we still enjoyed parts of our stay, the upkeep and amenities did not meet the standard we experienced in 2024.

Leisure Family_with_children

8/10

Excellent

20 Aug 2025

Ximena

Everything was great only thing they dont have an elevator

8/10

Excellent

20 Aug 2025

Anna

It was confusing because its two motels in one Tropicana & The Waves but everything went well

Leisure Family

2/10

Poor

15 Aug 2025

Dina

This hotel was one of the dirtiest I’ve ever stayed in. From the moment I arrived, I was disappointed. The stairs leading up to the rooms were filthy, and the parking lot for this motel was umm not so great let’s just say.

When I entered my room, things only got worse. The room was much smaller than advertised, which already felt misleading. Then I noticed my bed sheets had sand in them, and the floor was gritty as well. It was obvious the sheets hadn’t been changed, and the room hadn’t been cleaned properly before my stay. That alone is unacceptable.

The worst part was the bathroom—there was an overwhelming amount of mold covering the ceiling. It was so disgusting I almost didn’t want to use it at all. Mold is a serious health hazard, and the fact that the hotel allows guests to stay in those conditions is alarming.

Leisure Family

10/10

Exceptional

15 Aug 2025

Antonio

It was clean and comfortable for my 1 day stay with my family

Leisure Family

8/10

Excellent

11 Aug 2025

Michael

Nice little beach motel

Cute little place. Parking is a challenge. Small pool. Shower was loud, like the pipes scream. It was clean and great for a beach stay. Would stay again.

Friends_and_family Family

6/10

Pleasant

11 Aug 2025

Rocio

Bed was not very comfortable, bathroom sliding door did not open all the way

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

nazaneen

Great for a wildwood weekend stay.
Small but it’s normal for a wildwood motel. Nice staff good parking

Leisure Partner

8/10

Excellent

07 Aug 2025

Darryl

The renovations on the interior were great. Parking was okay but you can’t expect great parking in wildwood. They had a huge cracked section at the top of the stairs. It was a nice stay. Pretty quiet. If you’re not a fan of smelling smoke, this place is great as it is a non smoking campus. I’m a smoker myself and made sure to do it off property.

Leisure Family_with_children

10/10

Exceptional

05 Aug 2025

Jeffrey

The staff was so accommodating and helpful, the room albeit was a little bit small, it was the perfect room for the two night stay me and my boyfriend had booked for my birthday, it was so close to the beach and local restaurants and coffee shops, we will definitely be booking a stay here again when we have the chance to

Leisure Partner

10/10

Exceptional

02 Aug 2025

Sarah

Great value at the Shore!

Nice little beach motel. Bathroom was updated and pretty modern for a beach motel. Clean and nice amenities.

Self

10/10

Exceptional

01 Aug 2025

Alissa

This a good spot to be in and everything you need is around close and puts you at a good point on the boardwalk

8/10

Excellent

31 Jul 2025

Kelli

Not bad for price….

Rooms are very small. I asked for a room on the lowest floor due to my son breaking a leg and they gave us a room on the highest floor at the very end of the corridor. The Internet was terrible. They say there’s a continental breakfast but I think they put it out for about a half hour and forget there are other guests that wake up after 6 AM.

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Ovidio

Highly recommend nice pool and great customer service

10/10

Exceptional

22 Jul 2025

Anneris

Recomiendo este lugar a ojos cerrados muy limpio, las condiciones de la instalaciones son muy buenas cerquita de la playa y de todos los restaurantes

Leisure Partner

10/10

Exceptional

21 Jul 2025

María

Very nice place the staff Employed very friendly 😀

Family

10/10

Exceptional

20 Jul 2025

adam

Location was great. Two minute walk to the boardwalk and rides. The staff was responsive and accommodating. Room (2 queens) was very clean but a little small. I’d stay here again.

Leisure Family

8/10

Excellent

20 Jul 2025

ursula

Great location and easy check in

Leisure Family

6/10

Pleasant

16 Jul 2025

Asha

Parking lot was awful. Staff was great

Leisure Family_with_children

10/10

Exceptional

16 Jul 2025

Amanda Marie

We went for my daughters 12th birthday. Was close to the beach. The room was small but perfect for what we needed. Rooms were clean, hotel was quiet. Staff was very accommodating, friendly and helpful. We will definitely stay there again.

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

Karizma

Nice friendly staff and easy checkin

Leisure Partner

10/10

Exceptional

20 Jun 2025

Charles

Clean and comfortable place!

Partner

8/10

Excellent

18 Jun 2025

Brianna

the stay was pleasent.

Friends_and_family Friends

6/10

Pleasant

16 Jun 2025

Yuan

It’s Ok. Not as clean as I expected.

Leisure Family

10/10

Exceptional

14 Jun 2025

Allison

Location was perfect for waking to the boardwalk and the beach.

Family

4/10

Poor

11 Jun 2025

Jamie

Power kept going out. Not enough parking. Music extremely loud.

Family_with_children

4/10

Poor

10 Jun 2025

Benjamin

Check in staff was rude, and “cash only” deposit that was never discussed. Also said the age minimum was 25 to get a room but said they’d let us in if we paid the deposit. But there was lots of other teens that looked to be there for senior week. Room was generally nice but every pillow and sheet had brown or black stains. Parking lot under the motel only has about 10 spaces so could be a struggle getting a spot later in the day

Leisure Partner

10/10

Exceptional

10 Jun 2025

Gregory

everything was good

Leisure Self

10/10

Exceptional

19 May 2025

Adrianna

Check in was super easy, the staff was really nice & accommodating, the rooms were nice & had just what you need for a night or two. Super close to the boardwalk without having to start all the way at the convention center & such a chill atmosphere at night.

Leisure Family_with_children

10/10

Exceptional

11 May 2025

Maggie

Great stay parking sucked

Very nice. Room was clean check in was easy. Parking is not so great be aware of that.

Business

6/10

Pleasant

06 May 2025

Ana

Way to much noise from the people next door around 2am

Business_and_leisure Family

10/10

Exceptional

30 Apr 2025

Olena

I had a great experience at this hotel. Clean room, friendly and helpful staff. Great location.

Leisure Family

10/10

Exceptional

29 Apr 2025

Steve

It was nice and modern renovated design. A bit small . One bed per room would of been ample with a table. Rooms are too small for them to be putting two beds in a table small too. Bathroom is nice. Door had a draft coming thru.

Self

10/10

Exceptional

29 Apr 2025

MaryAnn

My granddaughters loved it! They loved the location! Staff were really nice!

Leisure

8/10

Excellent

25 Apr 2025

Lauren

Very nice completely renovated great location

Very nice completely renovated great location parking could be a little tight in the lot!

Friends_and_family Family

6/10

Pleasant

16 Apr 2025

Robert

The motel is ok for a couple nights. The rooms are not very big. Day 2, first day to clean our room, no one showed up to clean it and give new towels. I had to request it. You actually have to check in at the neighboring motel. No coffee in room
Only in the other hotel lobby. This is a 1960's or 70's motel with laminate floors and an updated cabinet, vanity, shower, tiling and paint. But you can still tell it's old.

10/10

Exceptional

10 Apr 2025

John Paul

Staff was very friendly. Possibly the best hotel bathroom I've seen so far. The room was very clean and spacious.

Leisure Self

10/10

Exceptional

07 Apr 2025

Rose

Very nice people

10/10

Exceptional

01 Apr 2025

Rose

Very good management

10/10

Exceptional

21 Oct 2024

Nick

Clean bathroom

10/10

Exceptional

21 Oct 2024

Janine

Staff was friendly and very clean rooms. Would definitely stay again.

10/10

Exceptional

07 Oct 2024

Kenneth

Don’t be deceived by the outside appearance!!
Upon arrival, I was a little skeptical because of the outside, which is a bit dated, but I was still going to remain positive. Upon check-in, I was greeted by a gentleman at the front desk. That was very helpful with parking and very informative. He was friendly and was quick with my check in. Upon arrival into the room I was very very surprised at how clean and somewhat modern the inside of the room was. It’s not the largest room but plenty of room. I wasn’t doing gymnastics or anything in there just needed somewhere to sleep relax shower while I was in for a motorcycle and hot Rod race for the weekend. The microwave and fridge were working perfectly. The room was clean. The sheets were clean and the bathroom was very clean and had everything I needed from complementary soap, lotions, and even had USB plug-ins next to the bed. Outside there was a nice patio area for people to enjoy meals, drinks, etc. and then two chairs outside of each room which was very nice for just relaxing playing on your phone or maybe having a beverage and looking over the city. It is conveniently located within minutes of dining and the boardwalk. so in a nutshell, I was very pleased with this property and will definitely stay here every time I go back to Wildwood.

Leisure Self

10/10

Exceptional

30 Sep 2024

Victor

Yes

2/10

Poor

27 Sep 2024

Kenny

I will never use expedia again. After reserving a rental car through expedia, i booked the hotel. Go to pick up the rental car and they tell me they dont except the card i use. Which i used to reserve the rental car THROUGH EXPEDIA! Had to cancel my kids and i's trip and was unable to cancel the hotel reservation. That alone was almost 300 dollars i couldnt get back.

8/10

Excellent

21 Sep 2024

Lisa

Good stay

It was a good clean room, smaller but enough room for the two of us. It said there was breakfast but there wasn’t any when we went down at 8am. Other than that friendly staff and close to the boardwalk!

Partner

10/10

Exceptional

02 Sep 2024

Mariana

Excellent close to the boardwalk an to the beach

Leisure Family_with_children

10/10

Exceptional

01 Sep 2024

Amy

Great place to stay!

10/10

Exceptional

31 Aug 2024

Bri

Would choose again!

We had an excellent time at the Tropicana. The staff was so kind! The room was nice, a little small, but it worked for the four of us for a few days. Definitely good quality for the price we paid.

Free continental breakfast
Quick walk to the boardwalk/beach

Friends_and_family Family

10/10

Exceptional

26 Aug 2024

Sarah

Very happy!

Very accommodating and friendly staff. Would definitely recommend especially if it's a last minute booking. They were great!

Partner

10/10

Exceptional

25 Aug 2024

Cailin

good

Valet parking , breakfast , very clean , very nice workers

Friends_and_family Friends

10/10

Exceptional

19 Aug 2024

Toni

Staff was very friendly and helpful. Rooms were nice, clean and newly remodeled.

Friends_and_family Family

10/10

Exceptional

13 Aug 2024

Jorge

Great experience

Leisure Family

8/10

Excellent

11 Aug 2024

Milton

good area

4/10

Poor

07 Aug 2024

Jazlinn

Gnats and no tv

The staff was very friendly. The room looked just like the picture and was spacious. However there were gnats everywhere. On the headboard, in the fridge, on the ceiling. I have bites from head to toe within the first hour. My parents stayed in a separate room next to mine n only had a few gnats. Both of the tv's in our rooms did not work because the wifi was not strong enough. We stayed for 3days n had no tv. When we called about the gnats and the tv the staff member said the wifi just wasnt good there was nothing they can do and as far as the gnats they had no other rooms available. The room was clean and the pool area was nice. Very close to boardwalk. Over all was an OK place but would really have liked a tv to watch in the evening to relax n to not be eaten alive by gnats.

Friends_and_family Family

10/10

Exceptional

30 Jul 2024

Alana

Everyone was very nice. The rooms were small but perfect for 2 or 3. They offer a free breakfast as well. I would stay again. Close and easy to get to everything.

Leisure Family

6/10

Pleasant

28 Jul 2024

ZHUOLI

The location is very good. The staffs are nice. But the unacceptable thing is they don’t provide a hair dryer.

6/10

Pleasant

26 Jul 2024

Louie Jean

I like the location of the property.

8/10

Excellent

22 Jul 2024

Stephan

It was calm and nice, everything was great the Price was great and the only thing is they should have air dryers

Leisure Family

6/10

Pleasant

21 Jul 2024

Nikkole

Don’t do it

So scary to have stayed here with my children. The deadbolt didn’t work. The shower makes a loud whistling noise, the windows had now shades so I had to stuff my towels in them. We had room 18 and it’s in the corner so no actually light gets to it and all you hear are the cleaning ladies talking late at night and early. The WiFi was terrible. We will never stay here. We’ve stayed at waves multiple times so I didn’t think it would be so different. I will say it was very clean in the room!

10/10

Exceptional

17 Jul 2024

Lukasz

Very helpful stuff

10/10

Exceptional

12 Jul 2024

Kelly

Fmily beach vacation

My family of 4 just had a great 4 night stay here! I was nervous after reading some reviews but we enjoyed our stay! Rooms are small but we were there just to sleep. Staff was super nice and helpful. Sometimes we had to leave our car key for parking, but they were quick to move cars out of the way if we needed ours. The location was great, very close to boardwalk and restaurants. The kids loved the pool and we were surprised there was a breakfast option in the morning! It wasnt anything fancy but cereal, coffee, juice,toast,muffins, and eggs, perfect for something quick before heading to the beach. We would definitely book here, again!

Friends_and_family Family

2/10

Poor

09 Jul 2024

janelle

Room was not ready on time, the shower door came off track and trapped my 7yr old in the shower. Drugs were being done out in the open on the balcony, staff was rude breakfast was a joke!!! Don’t stay here!!

Leisure Family_with_children

2/10

Poor

07 Jul 2024

Tamara

No washcloths, nowhere to put the soap in the shower. Kids allowed to play loud music at the pool on Sunday morning. My fault for not knowing the area. I should’ve researched more before booking. At $400 a night, there are so many other options I should’ve considered.

Leisure Family

10/10

Exceptional

06 Jul 2024

Fernando

I recently had the pleasure of staying at the Tropicana motel and I must say it is excellent.

The motel itself is modern with stylish decor. The room I stayed in was clean, and well-appointed. The bed was comfortable, ensuring a restful night's sleep. The bathroom was also impressive with a comfortable shower.

In terms of location, the Tropicana motel is conveniently situated near various restaurants, shops, and entertainment options. It is walking distance from the boardwalk.

Overall, my experience at the Tropicana motel was excellent. The combination of outstanding service, good accommodations, and convenient location made for a truly memorable.

Leisure Family_with_children

6/10

Pleasant

06 Jul 2024

Jennifer

We had a okay stay here but it was a little less attractive than in the photos. Additionally, there is a quiet time from 10 am-10 pm and there were rowdy guests out past midnight screaming and causing a scene. This resulted in a large fight and the police being called at 1 am. No one from the property stopped the prior disturbance or the later fight. Also, someone in a nearby room was smoking marijuana frequently. This was a placed filled with small children and young kids. Nothing was done about it as well. Overall, I wouldn’t stay here again- I would pay more to stay somewhere more regulated and attended by a staff.

8/10

Excellent

27 Jun 2024

Michael

It's ok

10/10

Exceptional

26 Jun 2024

shakira

Staff was very friendly the facility was clean and safe area love the walking distance from the motel to the boardwalk and beach it is the best motel I’ve stayed.

Leisure Family_with_children

10/10

Exceptional

23 Jun 2024

Angelina

So close to the beach! Room is smaller than I thought but we didn't need that much room! Free breakfast was kind of disappointing but it was free! Overall great experience! Love it!

Friends

8/10

Excellent

19 Jun 2024

Melissa

8/10

Excellent

16 Jun 2024

Anita

The room was clean a little small but it was comfortable. Only thing I had a problem with is the shower ceiling was cracked look like it was going to fall down and the smoke alarm kept going off when there was no smoke detected. Other then those two things everything was good the boardwalk was very close to walk to, stores and eatery’s was close to walk to as well.

Leisure Family

10/10

Exceptional

24 May 2024

Matthew

We were skeptical to book this hotel considering other reviews. However it was very nice not outdated nor did it smell. Great place for a great buck, I highly recommend staying here, Staff at the front desk were super helpful. It’s a short walk to the beach which was a plus. Super impressed, looks just like the photos! Parking is the only downside easy to get blocked in.

Leisure Partner

4/10

Poor

22 May 2024

Natalie Kay

I stayed here for a few nights off-season as one of the two guests they had at the time. There were cracks in the window to my room, there was no deadbolt, deadlock, or chain lock on my door which was a bit concerning. There was no cleaning service, and the overnight staff seemed confused about how to check me in. They collected my car keys the first night but then didn't the rest of the time. I tried extending my stay for a night and they increased the price by $50 for the night, despite it being off season and they clearly needed the business. I ended up leaving and found much better accommodations at the Adventurer Oceanfront Hotel (great off-season prices).

Business Self

6/10

Pleasant

20 May 2024

Aiden

Parking was horrible, very loud, shower was super loud (like screaming), staff member was on the phone the whole time he was supposed to help me. Room was cheap and girl was nice and helped with things. Breakfast was good. Pretty much what you expect for the price. Wouldn’t pay more than 350 for 3 nights tho.

Leisure Partner

10/10

Exceptional

12 May 2024

Arthur

Quaint, clean, good service, and conveniently located 1 block from he boardwalk and beach.

Leisure Friends

10/10

Exceptional

08 Oct 2023

Timothy

Great value stay

Staff was available after midnight to ensure I was bow to get in after a very long drive. Super helpful and friendly

Self

10/10

Exceptional

02 Oct 2023

Alysia

Good

Leisure Partner

10/10

Exceptional

21 Sep 2023

Kathy

The rooms are outdated but impeccably clean, the staff was super nice and the location was great.

Leisure Self

10/10

Exceptional

19 Sep 2023

Sylvan

We spent 3 nights from 9/14/23 - 9/16/23. 2 adults, 2 children. The room was clean and tidy. The kids loved the pool even though I thought it was a bit small. Having said that, the pool was very kids friendly. Everyone was very kind and pleasant. 1 1/2 block from boardwalk, perfect!!!! A short, nice walk to the Convention Center. (I attended the Firemans Convention). We had a really great time and enjoyed staying at the Tropicana Motel. Highly recommend>

Business_and_leisure

10/10

Exceptional

16 Sep 2023

Catherine

Very friendly, accomodating, clean and convenient. Will definitely return!

Leisure Partner

10/10

Exceptional

16 Sep 2023

christopher

Great staff!!! Very Friendly… parking was tough but it was a good experience all together