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Freshwater Point Resort
Gold Coast - QLD · Australia
33 T.E. Peters Drive, BroadbeachView location
8.8/10Excellent647 Reviews
Cleanliness8.8/10 8.8
Service8.4/10 8.4
Comfort8.6/10 8.6
Condition8.6/10 8.6
Location9.0/10 9.0
Neighborhood8.8/10 8.8
Value9.0/10 9.0
Amenities8.6/10 8.6
See all ratings- Business hotels
- Hotels with spa
- Family hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Freshwater Point Resort
Relax and enjoy the outdoor pool, hot tub, and sauna at this well-appointed aparthotel. Stay connected with complimentary Wi-Fi, and take advantage of convenient services like tour/ticket assistance and dry cleaning/laundry. Dine at the onsite restaurant or grab a snack at the coffee shop/cafe.
Unwind with a drink at the bar/lounge. Each of the 39 individually decorated guestrooms features a kitchen with a full-sized refrigerator/freezer, stovetop, microwave, and safe. Enjoy entertainment on your flat-screen TV with cable programming, and step out onto your private balcony or patio.
The aparthotel also offers luggage storage, laundry facilities, conference space, and a meeting room. Free self-parking is available onsite. Located in the Broadbeach Waters area of Gold Coast, ULTIQA Freshwater Point Resort is a short walk from the Gold Coast Convention and Exhibition Centre and The Star Gold Coast.
It's also conveniently located near popular attractions such as Kurrawa Beach and Pacific Fair Shopping Centre.
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Located in Gold Coast (Broadbeach Waters), ULTIQA Freshwater Point Resort is within a 15-minute walk of Gold Coast Convention and Exhibition Centre and The Star Gold Coast. This luxury aparthotel is 2.3 mi (3.7 km) from Surfers Paradise Beach and 2.6 mi (4.2 km) from Cavill Avenue.
Make yourself at home in one of the 39 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Event facilities at this aparthotel consist of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
5:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
Events/parties not allowed
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open daily from 8:30 AM - 5:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
-
Minimal age
18
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Optional fees
- Crib (infant bed) fee: AUD 25 per night
- Rollaway bed fee: AUD 55 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Gold Coast Convention and Exhibition Centre
0.7 km / 0.4 mi
The Oasis
0.8 km / 0.5 mi
The Star Gold Coast
0.9 km / 0.5 mi
Pratten Park
1.2 km / 0.7 mi
Kurrawa Beach
1.3 km / 0.8 mi
Pacific Fair Shopping Centre
1.3 km / 0.8 mi
Broadbeach Beach
1.4 km / 0.8 mi
Dracula's Cabaret
1.4 km / 0.9 mi
Broadbeach Bowls Club
1.7 km / 1.1 mi
Mermaid Beach
2.1 km / 1.3 mi
Putt Putt Golf Mermaid Beach
2.3 km / 1.5 mi
Surfers Paradise Golf Club
3.1 km / 1.9 mi
SkyPoint Observation Deck
3.3 km / 2 mi
Surfers Paradise Beach
3.6 km / 2.3 mi
Slingshot
3.8 km / 2.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 39
- hotel
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Secure parking
- Laundry service
- LaunderetteExtra charge
- Bicycle hire service
- Babysitting service
Show 38 more facilities & services
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Smoke detector
- Hotel safeExtra charge
- Lift access
- Shop
- Garden
- Terrace
- Gym
- Luggage room
- Dining area
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Private pool
- Towels and bed linenExtra charge
- Café
- Bar
- Restaurant
- Smoking areaExtra charge
- HighchairsExtra charge
- Banquet hall
- Conference room
- Meeting room
- Outdoor freshwater pool
- Children’s swimming area
- Children playground
- Game room
- Sauna
- Steam bath
- Hot tubExtra charge
- MassageExtra charge
- Spa centre
- Breakfast
- Picnic
- Snacks
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFreshwater Point Resort
APARTMENT QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFreshwater Point Resort
APARTMENT TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFreshwater Point Resort
APARTMENT THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFreshwater Point Resort
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFreshwater Point Resort
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFreshwater Point Resort
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFreshwater Point Resort
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFreshwater Point Resort
APARTMENT THREE BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Freshwater Point Resort
100
reviews shown
Janette
Check in process - if you're booking in after 6pm make sure you are given your security code to access your keys. Also ask for the correct after hours number to call if this hasn't been provided. There's a few available and it gets very confusing.
Stephen
Trams were nearby if you would want to go into surfers, near pacific fair for the best shopping, great swim in the pool each evening.
Lee
The apartment was very well laid out and spacious, and it was definitely a relaxing and comfortable stay. The reception staff truly went above and beyond when I brought some issues to their attention, which I greatly appreciated.
That said, the pool area needs some serious attention. It felt grimy and not well maintained, which was disappointing for such a high quality resort. Additionally, I couldn't get the hot tub to work despite trying.
The apartment itself would have been outstanding if there had been more attention to detail with the cleaning. The oven, toilet, and food utensils were all dirty, and the cupboard handles were sticky. I ended up buying antibacterial wipes to clean everything myself, which detracted from the overall experience.
After raising these concerns with the staff, they were very helpful and did their best to assist, which was a highlight during my stay. With better maintenance and cleaning, this resort could easily be a top choice accommodation on the Gold Coast.
That said, the pool area needs some serious attention. It felt grimy and not well maintained, which was disappointing for such a high quality resort. Additionally, I couldn't get the hot tub to work despite trying.
The apartment itself would have been outstanding if there had been more attention to detail with the cleaning. The oven, toilet, and food utensils were all dirty, and the cupboard handles were sticky. I ended up buying antibacterial wipes to clean everything myself, which detracted from the overall experience.
After raising these concerns with the staff, they were very helpful and did their best to assist, which was a highlight during my stay. With better maintenance and cleaning, this resort could easily be a top choice accommodation on the Gold Coast.
Erin
Fine stay but we stayed in a 3 bedroom suite and the bathroom of the main room did not have a door. The smallest room also had no windows. It was not ideal. Overall fine
Tracy
Great property, clean, modern, had everything we needed. Great communication. Easy to access. Close to some great restaurants and shops. Would definitely stay again
Sarah
Loved the convenience of the tram line and local shopping precinct. Easy check in and check out.
Guy
Great Property, Staff are friendly and Professional
George
It was a nice little place very close to everything at Broadbeach. Easy parking , nice pool area with sauna and spa
The only negative was the room was a little old but still very clean indeed
The only negative was the room was a little old but still very clean indeed
Angelo
Unfortunately, we had to change hotels after 3 days
Murray
Very quiet , very central and very good value for money .
Peter
Well located and quiet. Close to Broadbeach and casino. Great pool and spa. Just all round winner
Ben
Great little place. Was a little dated compared to the photos but the place was clean and tidy
Courtney
Beautiful place
Eram
Good location. Check in was super easy. Friendly staff. Nice clean apartment. Had no issues during our stay there.
Radhika
One of the better apart-hotels in the area. Would definitely return.
Amin
Convenient location, good facilities, helpful staff
Nicole M
Great location, amazing apartment & views
Great property! Our self-service apartments had lots of space and amazing views. Easy access to get around
Trevor
Well kept clean room and property.
Liana
Love it so much here that we got an apartment here.
The staff are amazing and helpful - the facilities are the best!!!
The staff are amazing and helpful - the facilities are the best!!!
Liana
The staff are so lovely and helpful here, the entry is great, you feel good when you go to the pool area to chill and the gym is great too. My husband and I love it so much here that we are looking for a permanent stay :)
Gala
Not the best property I’ve been to.
The biggest flaw and flag for anyone is that the curtains in the bedroom were definitely not made to measure. One side was fine, the other side was about 50cm short off the ground and both sides 20-30cm from the sides, so all I got was the light coming through every day.
The living room also doesn’t have curtains or blinds. None at all.
Secondly, the washing machine did not work! I had to call and then I personally had to turn the water valve on, only for then the machine to the flood the bathroom!
The free breakfast was basic but the ladies at the cafe must’ve been the absolute highlight - so lovely and the thing that made it great (plus their homemade yogurt muesli!)
The biggest flaw and flag for anyone is that the curtains in the bedroom were definitely not made to measure. One side was fine, the other side was about 50cm short off the ground and both sides 20-30cm from the sides, so all I got was the light coming through every day.
The living room also doesn’t have curtains or blinds. None at all.
Secondly, the washing machine did not work! I had to call and then I personally had to turn the water valve on, only for then the machine to the flood the bathroom!
The free breakfast was basic but the ladies at the cafe must’ve been the absolute highlight - so lovely and the thing that made it great (plus their homemade yogurt muesli!)
Kam B
Very Good
Great location. Beautiful view. Good facilities. Friendly staff. Spacious and nice unit.
Downside is that water leaking out from stand shower, and the carpet is a bit old.
Downside is that water leaking out from stand shower, and the carpet is a bit old.
Jaime
The unit had everything we needed for our stay. Loved the heated pool and gym and the little cafe for our morning coffee. Staff were very friendly and helpful, too. The only thing that was really annoying was the tv in the main bedroom - too small and didn't work properly.
Hanna
Great place to stay good location to beach.
Aaron
Very Tidy
Close to beach and amneties .Pool and outlook
good facility
Close to beach and amneties .Pool and outlook
good facility
Garry
Great place with easy walking to restaurants
Jie
great service
Nadia
The checkin process was delayed for us by 1.5 hours. Once we were allowed access the room was in terrible condition and had to be recleaned.
Shower leaked and lights in both rooms were not working. It was rectified quickly but the overall condition was aging and dirty.
Shower leaked and lights in both rooms were not working. It was rectified quickly but the overall condition was aging and dirty.
Phillip
Very nice clean spacious rooms. Quiet area, but still close to the heart of Broadbeach and all the restaurants.
The staff here are all very friendly and helpful.
You get a very warm welcome here at Freshwater Point.
The staff here are all very friendly and helpful.
You get a very warm welcome here at Freshwater Point.
Priscilla
Excellent room
Lauren
Great place to stay for the weekend, especially with a baby. Had a ground floor unit that had easy access to the pool and the unit facilities were great with full kitchen and laundry to use. Such a good location in close proximity to the casino, shopping and beach.
Sonia
Great property, nice on site parking! Room wasn’t the cleanest on our arrival and curtains the room weren’t opening or closing properly.
Tim
The room smelt musty, there was a rolled up floor mat behind lounge seat. Padlock latches on cupboard and wardrobe doors !
Yu-Chen
We had an amazing stay in a 2 bedroom/2 bathroom apartment on the 8th floor facing the river and resort swimming pool etc. it also has an incredible skyscraper view
Loved it and we will definitely stay again in the future.
Loved it and we will definitely stay again in the future.
jessica
Hotel was nice and staff were lovely
Richard
Spacious apartment with fully equipped kitchen and great location
Denys
On arrival at our apartment we were greeted with a lovely complimentary basket of goodies - wine, cheese, crackers, chips and chocolate biscuits - a very nice surprise. Apartment was very spacious, clean and tidy and quiet. Property is within a reasonable walking distance of good restaurants and the casino. Thoroughly enjoyed our stay.
Daejin
Warm pool water.
Ramzi
I liked it always clean and tidy
Dylan
Really great property with a great environment
Salvatrice
Really lovely property only one recommendation a coffee machine in the actual apartment they are cheap and holiday rentals have them now.
However overall happy.
Wot if also was really easy .
Thank you
However overall happy.
Wot if also was really easy .
Thank you
John
We really like the hot tub. The view was amazing. Location was great. The beds were comfortable. We really didn’t like that they didn’t clean our room. It took 3 direct contacts with the receptionist. Blonde receptionist was extremely disinterested and didn’t want to assist us with ticketing or with housekeeping. There was no direct method for communicating with housekeeping staff that we wanted the room serviced.
Liz
Really lovely place to stay, good setting close to restaurants
Zhong Liang
Clean and quiet rooms, and easy access to Broadbeach.
Judith
Teresa on reception was fabulous
david
Clean well laid out very nice property
Andrew
Great room, close walk to restaurant, shops and beach. Pool and bbq area great for family. Excellent staff and cafe. Will be back again….
Sue
Our stay was great on-site people lovely. On the phone not so nice
Caitlin
All of the pictures for the room type we booked show a high level canal view. We were assigned to a room with a view of the carpark and it was on level 1. Pictures or description need to be corrected as this was very misleading. Hotel staff said we should have requested a canal view but I didn't think we needed to when every photo of that room type showed the canal view! Very disappointing when we only chose this hotel for the canal view. Hotel offered no solution or compensation.
Aza
Loved the location 10 min walk from Broadbeach beach much cheaper than being right on beach. The area surrounding apartments is beautiful rivers and houses with boats and beds very comfortable. The pool was just so lovely and outlook from pool so nice. Nice common areas and decent size 2 bed units.
I was a little upset that sofa in room was really crappy should be in bin very uncomfortable, and Laundry door once opened hard to close and a rusted bin in kids bedroom. Master bedroom shower leaked. Very minor things they can easily fix reception did not care much when we mentioned to them nor apologised. This place does not do fully serviced so you have to wash you own towels. The washing machine dryer they have in room were very good. If you stay 8 days you get a clean day 4, but we stayed 7 so don’t get it. I think they should after 4 days so this clean for all. The reception open 9-6 pm. Not much helpful info on touristic things from them.
I was a little upset that sofa in room was really crappy should be in bin very uncomfortable, and Laundry door once opened hard to close and a rusted bin in kids bedroom. Master bedroom shower leaked. Very minor things they can easily fix reception did not care much when we mentioned to them nor apologised. This place does not do fully serviced so you have to wash you own towels. The washing machine dryer they have in room were very good. If you stay 8 days you get a clean day 4, but we stayed 7 so don’t get it. I think they should after 4 days so this clean for all. The reception open 9-6 pm. Not much helpful info on touristic things from them.
Debra
Great location.
Handy to everywhere we needed to go
Maciej Jan
Big appartments with great views through ceiling to floor windows. Clean and pretty quiet. Well equipped kitchen albeit with rather worn appliances.
Donna
Teresa on the front desk was amazing and so helpful.
Richard George
Was clean and modern, with nice pool area, a few more shade umbrella around pool would have good, cafe nice we had free breakfast, but a decent coffee would have been a nice inclusion instead of complimentary instant. In general a good choice, walkable to Oasis and Pacific fair.
Elizabeth
Great location.
Great location.
We loved the apartment, it was self contained.and spacious. The pool was a good size for swimming & the hot tub was great.
Walking distance to shopping centers & trams.
.
We loved the apartment, it was self contained.and spacious. The pool was a good size for swimming & the hot tub was great.
Walking distance to shopping centers & trams.
.
Graeme
The only problem we had was for my wife who requested a disability bathroom & toilet and didn’t really get it. It was a struggle for her. That was our only problem.
Jade
This was our first time staying here and we will definitely be back! The property is lovely and clean and the reception staff were particularly helpful. It was home away from home. Looking forward to returning in the future!
Vic
Pleasant and spacious room with good outlook
Liza
Light in main room was not working
Gym hrs ridiculous for people on work
Found room door open at check in
Carpets are old, stained and yucky
Uncomfortable bed, mattress, lounge and pillows
Old and gloomy and needs a faceliift
Gym hrs ridiculous for people on work
Found room door open at check in
Carpets are old, stained and yucky
Uncomfortable bed, mattress, lounge and pillows
Old and gloomy and needs a faceliift
Catherine
Beautiful view all convenient location.
Monique
The room size was great. I was disappointed with my view, so many private residents, it seems as a guest I got the left overs.
Upholstery needs cleaning one of the dining chairs I wouldn’t sit on. Electrical testing is nearly 2 years overdue, towel rail kept falling off, no where to put your suitcase/folded clothes. No tissue, limited toilet paper and condiments for a 5 night stay. Bath was nice but you need to be less than 6’ if you want a shower. Vent in shower very dusty. Constant sewage smell from toilet.
Pool and spa were lovely. Needed extra towels though.
Extremely disappointed as advertised restaurant and bar, there is nothing on site. The cafe closed at 1pm, it is a 15 min walk to beach and restaurants.
Upholstery needs cleaning one of the dining chairs I wouldn’t sit on. Electrical testing is nearly 2 years overdue, towel rail kept falling off, no where to put your suitcase/folded clothes. No tissue, limited toilet paper and condiments for a 5 night stay. Bath was nice but you need to be less than 6’ if you want a shower. Vent in shower very dusty. Constant sewage smell from toilet.
Pool and spa were lovely. Needed extra towels though.
Extremely disappointed as advertised restaurant and bar, there is nothing on site. The cafe closed at 1pm, it is a 15 min walk to beach and restaurants.
Romina
Very clean and in a great location, only a short walk to the oasis shopping centre, pacific fair and the beach. The heated pool and spa were great as we could still swim in winter (Jul). The small cafe was wonderful for our morning coffee. I would definitely come back here again.
Janet
It was just absolutely lovely and I would recommend to everyone. I can’t wait to return for another stay.
Julie
Very close to convention centre and walking distance to Pacific Fair Shopping precinct. Clean with good amenties. Friendly and helpful staff.
Solomone
The receptionz customer service lady was absolutely lovely and welcoming. The room catered to our group of 7 perfectly. The room was clean and fully equiped. Conveniently located on ground floor opposite the pool. The pool and spa were great aswell. Complimentary breakfast was perfect and staff were courteous and prompt. Thankyou Ultiqa Staff.
Kate
Great for families
Benjamin
The non-working facilities really dragged my rating down, but this is not a reflection on the very lovely and accomodating staff. Not working list were: lamps, dishwasher, dryer, program cycles and incline of treadmills, resistance on exercise bike, steam and sauna rooms and I didn’t get queen bed linemen until Day 3 of stay. Good location but needs some tlc
Toby
Stayed for three weeks. Really great - my apartment was a clean, modern 2 bedroom apartment with a living space. Staff are really lovely, and it’s a quiet and peaceful location. Be aware that this isn’t a hotel - it’s fully self service (aside from cleaning every 3 days), so no porters for bags etc. The underground car park is very hot with tiny parking spaces, so if you have a lot of bags it can be a hassle to move in. But the apartment itself (2109) was great. Large and well cleaned. It was on the first floor and the view was of the reception area and roundabout, so with oddly thin blinds in the living room there was very little privacy. The blinds also banged all night from the air con - but placing luggage against it stopped that. But bedrooms had blackout curtains. No TV in bedrooms (not even primary bedroom) which is odd for this sort of place. Air con is great, but be aware it takes many hours to cool down so don’t panic if it is warm when you arrive. And FYI the internet is really bad (5-20mbps maximum and very spotty) because they use Freedom Internet, like most buildings on the Gold Coast. This made work difficult until I got a 5G hotspot.
Armaan
Nobody wants to see broken toilet seat. Wall tiles. This is not the experience you want to have in a 4 star property. Iron stand was broken..amenities are not well maintained
Requested to change room nut no outcome. Nobody came to clean our apartmrnt once during our 6 days stay. Disappointed. Worst view from the room. Was facing entrance roof canopy.
Requested to change room nut no outcome. Nobody came to clean our apartmrnt once during our 6 days stay. Disappointed. Worst view from the room. Was facing entrance roof canopy.
Rabab
Great location with nice pool
Kelly
Beautiful, quiet room. Close to major shopping centres and 5 minutes from the beach. Really enjoyed my stay here.
Peter
Great place to stay close to the casino and walking to the beach and shops I would highly recommend.
Verified traveler
We booked for a room with river view and the room we got was looking at their backyard with waste bins.. very disappointed with the stay. Requested to change the room, but the staff was not convinced..
Verified traveler
Room is not what we thought we had booked. No view, and bathroom was completely different. We waited 30 minutes for someone to show up at reception for us to check in
Verified traveler
Location so very convenient to Broadbeach. Plenty of restaurants and close to Pacific Fair shopping. Central to access friends.
Verified traveler
ULTIQA Freshwater offers great value for money accommodation. Very clean (great idea to cover TV remotes in plastic cover 👍) well kept gardens comfy bed and a bonus breakfast included. On site cafe for great coffee also!! Thankyou everyone!! 😊
Verified traveler
out dated room and change from pictures and breakfast is also not good
Verified traveler
The room was very spacious and clean. Suited our needs.
Helen
It was quiet but close to casino and shops and restaurants. Nothing not liked.
Garry
Beautiful one day Perfect the Next
We loved our week long stay at ULTIQA Freshwater Broadbeach. Everything was perfect. Short walk to Beach, Great Restaurants, Pacific Fair and Casino. Front desk staff were very helpful at all times
Runyararo Danny
Was cosy, convenient, centrally located but didn’t like their too cheap breakfast which was was too cheap - they could have provided better brekkie than what they currently hsve.
Neeraj
Nice location with great amenities. Would definitely come back again.
Arpad
The unit was relatively comfortable and very clean. Check in staff were extremely friendly and helpful. The included breakfast was minimal and not very appetising.
We didn’t get a chance to explore and use the facilities available but what we saw looked good.
We didn’t like the noise from the A/C units on the roof of the adjacent building, which was incessant and probably contravening noise regulations.
The A/C system inside the unit didn’t accept any of the settings on the controls so we had to turn it off.
A few USB outlets would have been very helpful.
We would be happy to use this place again but would probably ask to stay in a different location within the building.
We didn’t get a chance to explore and use the facilities available but what we saw looked good.
We didn’t like the noise from the A/C units on the roof of the adjacent building, which was incessant and probably contravening noise regulations.
The A/C system inside the unit didn’t accept any of the settings on the controls so we had to turn it off.
A few USB outlets would have been very helpful.
We would be happy to use this place again but would probably ask to stay in a different location within the building.
Aamo
I liked everything, thank you :-)
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Verified traveler
Love how to had both bath and shower and kitchen also the bed sheets Donna was dirty need a proper slip over it also some of the dishes weren’t cleaned properly and the pillows on the couch were all ripped but other than that the place was absolutely amazing and we have stayed here before and will be staying again in the near future
Verified traveler
I liked the fact that property was close to beach and shopping centres. Staff kindly arranged for us to use another resorts pool while this one was out of action. Our apartment didn’t have a bathroom door but the friendly staff offered to change our room to one with a door. The offer was “breakfast included “. I Thought we were getting a buffet breakfast but was disappointed to only get one piece of a light snack!
Nick
location is good
but apartments let out to guests are likely to be in poor locations eg road facing low floors, as the good units are owned by the residents
but apartments let out to guests are likely to be in poor locations eg road facing low floors, as the good units are owned by the residents
Verified traveler
Great location, well presented, friendly staff, overall fantastic
Verified traveler
The location and amenities were fantastic. The room was clean however the furniture and carpet needs updating as they are old and dirty. Also, the ensuite bathroom shower needs re-waterproofing as it was leaking and causing the carpet to get wet. Reported this to reception but nothing was done about it during our stay. Lucky we had a second bathroom. Alot of wear and tear in the apartment we had which was disappointing, especially for the price we paid.
HWA JIN
A few disappointing points
Nice to stay. Near to city and very family-friendly atmosphere. However, towels are not cleaned enough. Also, for the late check-in, it was very hard for me to do so since no one was answering the phone a while. (Kept standing in front of the front door about 20 mins.
Verified traveler
No changing towls
We were given 2 single beds stuck together acting like a king size bed which was very uncomfortable didnt sleep good at all vert dissapointing
We were given 2 single beds stuck together acting like a king size bed which was very uncomfortable didnt sleep good at all vert dissapointing
Graham
Ordinary and expensive
Breakfast is very ordinary, and very very limited choices. And for the price we paid $800+ for 2days, its not worth it. The bed is the major disaster. Its hard as rock and couldn't sleep at night
MING HUNG
good location and friendly staff
Verified traveler
Good location
Easy parking
Breakfast included was good
No door on en-suite bathroom
Easy parking
Breakfast included was good
No door on en-suite bathroom
Verified traveler
comm
Just lovely. Close Emid bit dad enuf away from the lights of surfers.
Verified traveler
Property was great nice surroundings just didn’t like that we were on ground floor too open to the people walking around and found rubbish in the draws in the kids rooms but besides that everything was awesome
Verified traveler
Spacious apartment with good kitchen. Quiet and comfortable.
Verified traveler
Close to the mall but far enough way to be quiet too. Great views, great unit
Verified traveler
Great views from balcony
Good room
Actually working saunas spas pools
Good room
Actually working saunas spas pools
Verified traveler
The room is represented nicely but the only thing is the shampoo, conditioner and Towels if you want to grab extra you have to pay for it. That’s reasonable if your only staying for 1 night but for two nights I think they can give it for free only 1 or 2 towel and one shampoo and conditioner. The rest they can charged for it. The volume of the Tv on the main bedroom is not working properly when we turn it on as well.
Location & surroundings
Freshwater Point Resort
33 T.E. Peters Drive, Broadbeach, Gold Coast, Australia
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Freshwater Point Resort
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