Name: Quality Inn Alcoa Knoxville
Address: 206 Corporate Place, Alcoa, 37701, US

10/10

Exceptional

01 Jul 2026

Vivian

Carla, who was at the front desk when I checked in was very friendly and very helpful. The other woman who was at the front desk when I checked out was also very friendly and helpful, but I can’t recall her name.

Family

6/10

Pleasant

29 Jun 2026

Rob

The breakfast was awful. But in the absence of any breakfast it wasn’t bad.

Self

8/10

Excellent

28 Jun 2026

Michael

The room was clean and the A/C was cold. We were a little surprised that the room had vinyl flooring instead of carpet but that wasn't an inconvenience. We had breakfast one morning and chose to eat elsewhere the next couple of mornings. They had the typical offerings but the tastes and textures were not what they should have been. We spent one evening in the pool and were pleased that everyone was respecting the area as the shared space it is. We would definitely consider staying here again.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Lorraine

The room had a weird smell, the bathroom sink didn’t open up to drain. The keys didn’t work on the door so i had to have my room changed and then when i was trying to load the car and eat breakfast i got locked out and they had to let me back in my room. They said it wasn’t the first time that it happened that day or the day before. There is not enough handicap parking. There is only 2 by the front door. The staff was great but the facility needs remodeled or something. Smelled weird and definitely needed updated or something.

Self

10/10

Exceptional

26 Jun 2026

Chris

Great location and fantastic hotel staff. Everything was clean. The breakfast was very good.

Friends

10/10

Exceptional

25 Jun 2026

donna

The staff was very friendly and the room was nice and clean. The whole hotel was very clean. Simple breakfast but nice as they offered hot food along with simple easy to go items. We enjoyed our stay.

Family

8/10

Excellent

25 Jun 2026

William

The outside property was very clean. Room was 4/5 w/something’s being dusty and headboard not wiped from handprints. The breakfast area was very clean. The people working everywhere were super nice. Only complaint I would have , is the coffee , even bold was not at all. Other than that I would definitely stay again !

Partner

4/10

Poor

24 Jun 2026

Jennifer

As soon as we opened the door to the room a musty smell overpowered us. It made it very hard to enjoy any of the stay.

Partner

4/10

Poor

24 Jun 2026

Rik

Breakfast served at 0600.... never ready until 0630-0645.
Almost zero water pressure in the shower.
The bathroom was so small. The tub floor was extremely slippery.

8/10

Excellent

19 Jun 2026

Kendra

Easy to park, convenient breakfast, the one staff member I witnessed during my stay was very helpful, but I believe she was there running the front desk in the evening, was also running it still in the morning and working on serving all of the breakfast items. Yet, she was still pleasant and helpful. Kudos to her. The hotel was close to the airport, looked nice outside, had an easy parking lot to navigate luggage (nice and flat), and was very reasonably priced compared to others. The only thing I didn't care for was how loud the climate control was. Maybe it just needed maintenance, but it was loud enough to make sleeping a little difficult.

Family

10/10

Exceptional

16 Jun 2026

Christine

Staff were very friendly and the whole experience was great. Room was very spacious, clean and the beds were comfortable.

Family

10/10

Exceptional

16 Jun 2026

Joyce

We had never stayed at a Quality Inn before, so we were not sure what to expect.
The price was very reasonable with a nice clean room and a very comfortable bed. The staff could not have been nicer! The breakfast bar was a little disappointing, but we would stay there again!

10/10

Exceptional

16 Jun 2026

Patrick

Great staff and property

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

sheri

Cozy beds

10/10

Exceptional

11 Jun 2026

Carroll

Friendly staff.

Partner

10/10

Exceptional

11 Jun 2026

Dan

Beautiful room, very clean, good breakfast! Sadly missed the eggs as they restocked them as we were finishing up, but glad to see they got replenished.

10/10

Exceptional

10 Jun 2026

janette

This hotel was nestled in a quiet little back street, very clean, very nice area. A bond checking inn the hotel clerk was amazingly polite and very respectful.

Business

8/10

Excellent

09 Jun 2026

Darius

The hotel appeared to be very clean. The rooms are comfortable, but the shower and toilet area are very small. The breakfast has improved from my last visit. However, the gravy had way too much salt. Overall, I enjoyed my stay.

Self

2/10

Poor

08 Jun 2026

Victoria

First room I was provided smelled wet and musty, very humid!!
Second room, sheets and mattress cover stained, bodily fluid on base of bed, hair in tub, stains on floors doors walls and baseboards. Curtains old and falling. Only one worker in the evening. She provided everything for me to clean the room on my own, she helped with the new bedding but I had to wipe down everything!!
The owner who does the cleaning at checkout knocked on my door 3 times to tell me it was checkout time starting at 11am, then again at 1pm as I was walking out, when I already had 1pm checkout in the system. I selected room based on good reviews on this site, obviously lies! I should have checked google because those reviews are 100% accurate. Never again!

Self

8/10

Excellent

07 Jun 2026

Robert

Hotel was clean and the staff were friendly. This was just a one night stay for our family as we were visiting friends in the area.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Michelle

Great property. No issues at all. Easy stay.

Partner

10/10

Exceptional

05 Jun 2026

Hamza

Clean room

Self

10/10

Exceptional

28 May 2026

Nicolas

It was a clean and comfortable room

Friends_and_family Friends

8/10

Excellent

26 May 2026

Jody

Out of hand sanitizer right in front of the elevator. Didn’t realize that there is no outside jacuzzi. Would have chosen another hotel if I had known before I booked.

Partner

8/10

Excellent

25 May 2026

Steven

great

Partner

8/10

Excellent

24 May 2026

Brittany

It was a very nice hotel. Pretty inside and outside. Staff was very nice and helpful. Room was in excellent condition.

Friends_and_family Family

4/10

Poor

21 May 2026

Angela

The level of cleanliness was completely unacceptable and fell far below the standards I would expect from any reputable establishment.

Upon closer inspection of the room, it was apparent that it had not been properly cleaned. The bathroom had hair on the floor and in the shower. In addition, the bedding and floors did not appear to have been adequately cleaned, which raised serious concerns regarding hygiene and guest safety.

This experience was extremely disappointing, especially considering the price paid for the room. A clean and sanitary environment is a basic expectation for any guest, and unfortunately that standard was not met.

It unacceptable that a room in this condition was deemed ready for occupancy. This situation caused significant discomfort and negatively impacted my stay.

Self

10/10

Exceptional

19 May 2026

Daniel J.

The place was great.
The price was great too.

10/10

Exceptional

19 May 2026

kelly

Nice walking trail behind. Quaint pool area. Decent breakfast. Friendly staff

10/10

Exceptional

18 May 2026

Jerome

i will be back next year. reasonable price, great location and outside pool.

Self

10/10

Exceptional

18 May 2026

Jerome

will be staying there again next year

Self

4/10

Poor

13 May 2026

Nikhil

parking was secure.

10/10

Exceptional

11 May 2026

Justin

Wonderful property

Friends

10/10

Exceptional

10 May 2026

Victor

Very clean and comfortable

Self

10/10

Exceptional

09 May 2026

April

The check in was effortless, the front desk staff was very friendly and helpful. Our room was clean and the beds were comfortable.

Friends

4/10

Poor

08 May 2026

Nancy

Twice they forgot to come and clean our room and take out the trash. The bed was terrible, every time you moved it sounded like a sonic boom going off due to the support thing used for the mattress. A/C was difficult at times to maintain. My husband got so hot he couldn’t sleep and we ended up leaving at three thirty in the morning instead of staying the other night we still had booked. Would never stay there again. Sorry.

Partner

8/10

Excellent

08 May 2026

Kevin

Close to all the locations and conveniently near the airport!

6/10

Pleasant

04 May 2026

Randall

The TV remote was very difficult to use--buttons had been pushed so much that you practically had to pound them to get the buttons to work! Needed batteries? The toilet moved when you went to sit on it---needs to be rebolted to the floor. The heater/air conditioning unit in window worked but the temperature proved uneven most of the night forcing us to get up constantly and adjust it.l The morning breakfast was OK but selection could have been better.

Partner

8/10

Excellent

04 May 2026

Delilah

When I first got to my room, the previous occupant was still in there. So they clearly didn’t check and clean the room before handing the key card to me.

Other than that one incident, the rest of my time there was great. It was clean, nice, and the ac worked well.

Self

10/10

Exceptional

20 Apr 2026

Elizabeth

We did not get to eat breakfast as we checked out at 5:15 am.
Ron checked us in and was super nice.
As for cleanliness it was quite dirty.
One of the staff members encouraged us to park as close to the front as possible so our vehicle was not stolen.

Family_with_children

4/10

Poor

20 Apr 2026

Jodi

My socks were quite brown/black after walking around a bit in the room packing up for the airport the next morning. Didn't make me feel very good about the cleanliness of the whole room after that. Spend some more money and stay at a nicer hotel. Even at $150 it wasn't worth it. Ice machine was broken, no water bottles for sale in vending machine, had to ask if there was water anywhere to buy. Sub-par hotel at least in our opinion.

Partner

10/10

Exceptional

20 Apr 2026

Paul

Was informed I would receive a receipt via email. Have not received to date.

[email protected]
Please forward receipt of payment.

Thank you

4/10

Poor

19 Apr 2026

Mitchell

The night front desk person took 20 minutes to come to the front desk after being called twice about a line of people waiting, then told us we had enough pillows after asking for extras (their pillows have no support). Trash bags were left out in the hall. Elevator broke down. This place looks worse and worse every time we've stayed. This will be the last time.

Partner

8/10

Excellent

15 Apr 2026

Laura-Ty

We passed on breakfast, as it didnt look fresh. Husband said the coffee was horrible and threw it out. It was ok for 1 night. To be fair the receptionist was friendly and helpful, the room was clean, bed was fine. I'd give it a B+ especially for the price.

Partner

10/10

Exceptional

11 Apr 2026

Mark

Back into parking space

6/10

Pleasant

04 Apr 2026

Roy

It was cost effective. Were it not for the rain, I would have gone tent camping. So I can honestly say, I didn’t sleep out in the rain. And breakfast was good.

Self

8/10

Excellent

29 Mar 2026

Daniel

Enjoyed the place and breakfast. Only issue was the floor was dirty in the room.

Partner

6/10

Pleasant

29 Mar 2026

Doug

Standard stuff.

6/10

Pleasant

28 Mar 2026

Paul

We had to get replacement towels ourselves. Breakfast was not very good. Parking was easy.

Partner

10/10

Exceptional

28 Mar 2026

Hilda

Stayed overnight to catch an early morning flight. Traveling alone, I felt safe at all times. The room was clean, fresh, and very comfortable.

Self

2/10

Poor

27 Mar 2026

Michael

The curtain corner looked as if it had mold in it
The bathtub where it drains was nasty looked like someone tried to repair it but never clean it. I do have pictures.
This is by far the worst hotel I have stayed in. The food was not hot, the front desk had to fix the orange juice as only water was coming out.
I will make sure people know how “ well” kept this hotel isn’t

8/10

Excellent

27 Mar 2026

Karen

Internet was spotty, TV had 3 channels, my son fixed the lobby computer for them. Breakfast food was gone by 8am and not replenished by 9am closing.

Family

8/10

Excellent

24 Mar 2026

Gwenda

Room was clean; staff was friendly; slightly worn down

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Loreli

Washer didn’t work

10/10

Exceptional

17 Mar 2026

Christine

Was a very enjoyable environment for the one night we stayed. Friendly staff and reasonably quite . Breakfast was nicely done.

Family

6/10

Pleasant

16 Mar 2026

Ronnie

n/a

Friends_and_family Family

8/10

Excellent

10 Mar 2026

Gwenda

Gym equipment was Ok, Airdyne style bike needs to be replaced…..it has been broken for a while. Room was clean and cool

8/10

Excellent

09 Mar 2026

Cyle

The hotel was nice upon walking in staff very friendly and helpful. Once you get into the room it smelled very musty and old. The water pressure was very low, the sink still had hair in it and there was about an inch and half gap under the door to the room.

Partner

2/10

Poor

08 Mar 2026

Denni

Only stayed here because our daughter’s team stayed here. It is not very clean, the lady at the front desk said we couldn’t get a towel because we had just checked in and we had 4. There were only 2 and I just asked for one more. The elevator smelled so bad that I took the stairs the whole trip. Breakfast was minimal and there wasn’t even any water. Thankfully it wasn’t expensive.

Friends_and_family Family

6/10

Pleasant

01 Mar 2026

Linda

The room was in good condition.
The mattress was on a metal platform! When I leaned against it it slid way over the edge. The mattress was not as comfortable as when my husband and I stayed in July/August of 2025.

Partner

6/10

Pleasant

01 Mar 2026

Candi

The room wasn’t OK condition and the staff don’t come clean your room

Self

4/10

Poor

28 Feb 2026

Linda

The staff was great! Didn’t like that the mattress was sitting on a metal box—every time I leaned on it the mattress slide to the other side and the metal box the mattress sat on made strange noises when it was how do I say “bounced” on.

Partner

4/10

Poor

23 Feb 2026

Stacey

The room did not feel or look clean. It had an odor, the floors were dirty and the worst thing was when we opened the fridge and it was full of someone else's leftovers.
The lady at check in was not friendly.
The breakfast wasn't very good either.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

JOSH

The rooms were clean and people were great

8/10

Excellent

22 Feb 2026

Benjamin

The hotel was clean but a little older and had a \"value\" feel to it, versus any kind of niceness. My only complaint was that the vending machine didn't work. At a hotel, a working vending machine is a must, not optional to repair when you get to it.

6/10

Pleasant

21 Feb 2026

alison

Small bathroom and small pillows

Partner

8/10

Excellent

16 Feb 2026

Thomas

The room was clean, the bed was comfortable and the staff was courteous.

Business Self

8/10

Excellent

15 Feb 2026

Daniel

Room and staff were great. Disappointed that they ran out of eggs for breakfast.

10/10

Exceptional

13 Feb 2026

Carrie

Everything was great. The check in was easy. The room was clean and breakfast was plentiful.

Leisure Family

10/10

Exceptional

07 Feb 2026

Alan M

Everything was wonderful!

Business Self

8/10

Excellent

18 Jan 2026

KONESHA

Comfy and clean

Friends_and_family Family

8/10

Excellent

12 Jan 2026

Barbara

Coffee needs improvement. Good locale for airport. Pet friendly

Partner

8/10

Excellent

11 Jan 2026

Nicole

Clean room and great staff

Leisure Self

8/10

Excellent

06 Jan 2026

Rebecca

Room was clean, beds were firm but not uncomfortable

Business

4/10

Poor

05 Jan 2026

carol

we got to room and tv did not work then first morning there was no coffee things were not ready and left over food from day before. staff was arguing with each other over who would fix this. the girl at the desk the next day was wonderful and helped get new tv in room she did inform management of our concerns.

Business_and_leisure Family

4/10

Poor

28 Dec 2025

George

Room was filthy floors especially.Checked in room opened soy sauce wrappers in trash can side tables has food grease on them hair in shower the toilet is bad loose fitted and rocks. Will never stay there again as I think there are new owners based on past experiences.

6/10

Pleasant

27 Dec 2025

Anil

The floor was sticky and dirty, and there were stains on bed linens.

10/10

Exceptional

27 Dec 2025

Denise

All if the above

10/10

Exceptional

14 Dec 2025

Gary

Room was very nice and clean. Desk clerk was very informative and friendly

8/10

Excellent

03 Dec 2025

Darius

The room was clean and the staff was courteous and friendly.

Partner

8/10

Excellent

30 Nov 2025

Joseph

Dated with a loose toilet. Clean and a friendly staff

Leisure Family

6/10

Pleasant

30 Nov 2025

Austin

Bed was super hard, power went out in middle of the morning… the metal under the bedframe was barely touched and echoed across the room

Business_and_leisure Partner

10/10

Exceptional

29 Nov 2025

ANTHONY

Courteous check in and comfortable clean room.

Partner

10/10

Exceptional

29 Nov 2025

Stacie

The room was very clean and staff was super friendly.

10/10

Exceptional

29 Nov 2025

Steven

Everything was great. Come here every time I come to visit my daughter

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Hillary

The front desk staff were so super helpful in let us in a little bit early as we got there for the holiday. Rooms were clean, though the sheets had stains in them so it seems like they could probably use more bleach when laundering them.
The only frustrating thing was the metal platform that the bed sit on makes noise pretty much every time you kick it or move on the bed.
Otherwise this is an awesome location, and great one night stay for us.

Leisure Family

10/10

Exceptional

19 Nov 2025

David

Nice quiet clean place off the beaten track
Excellent Hatchers BBQ nesrby

Partner

4/10

Poor

09 Nov 2025

Tara

It smelt like snuff, wet dog, beds aren’t comfortable at all and the pillows on the bed are the size of couch decorative pillows

10/10

Exceptional

09 Nov 2025

Catherine L

Easy check in. The hotel was not busy, we got to pick which floor our room was on. Very quiet

Friends_and_family Family

8/10

Excellent

08 Nov 2025

Stephanie

Clean enough for a quick night stay. Easy check in and convenient to restaurants and shopping.

Friends_and_family Family

10/10

Exceptional

08 Nov 2025

Jay

Great room, very clean and the staff was great!!! And a special not for Ron, what can I say. Super nice and was very helpful to give us directions and places to visit… Thanks, Ron!!!

Leisure Partner

10/10

Exceptional

07 Nov 2025

Rex

Staff was friendly

Business

10/10

Exceptional

03 Nov 2025

nicole

Check in was quick and easy. The room smelled of smoke so we were immediately given a new room. Beds were comfortable. Room was clean except for the floor. Could hear the people in the room next door. Beds were squeaky. Breakfast could have been better. Showers were great. Would definitely stay again.

Partner

8/10

Excellent

30 Oct 2025

Linda

Quick stay to be close to the airport

Partner

8/10

Excellent

29 Oct 2025

Jeffrey

Room was clean and staff was friendly. Room needs upgrades specifically the toilet that is not anchored down and not level.