Name: Riu Reggae - Adults Only - All Inclusive
Address: Rose Hall Mahoe Bay - Montego Bay, Montego Bay, 0000, JM

10/10

Exceptional

21 Jul 2026

Sherdly

The staff was sooooo nice😩☺️I didn’t want to leave

Self

10/10

Exceptional

20 Jul 2026

Lisa Juanita Van

Room and food net our expectations. The staff/performance artists made sure they included everyone in activities. We enjoyed the beach, pool and water park also. The catamaran party cruise/snorting was enjoyed by the entire family. I'd stay here again. Hotel less than 10 minutes from airport allowed us to enjoy more time at hotel!

Family

10/10

Exceptional

18 Jul 2026

Cheryl

Had a wonderful time had a wonderful time at this hotel celebrated my birthday. Everything was clean lots of activities. Just the overall good time.

Partner

10/10

Exceptional

17 Jul 2026

Erica

It was we nice clean and fun food was good drinks was hitting lol

Partner

8/10

Excellent

16 Jul 2026

Roberto

Breakfast was excellent

10/10

Exceptional

15 Jul 2026

Melonie

This hotel was super clean, the staff was nice, and the fun was unlimited.

Friends

6/10

Pleasant

15 Jul 2026

Luke

N/A

Partner

10/10

Exceptional

14 Jul 2026

Marc

My trip was very eventful the staff were alright the male workers there just be tryna get girls and not be focused on making sure your stuff is good. Shoutout to michelle at the pool bar she made my trip very enjoyable.

Friends

8/10

Excellent

13 Jul 2026

Krystal

N/A

Self

10/10

Exceptional

13 Jul 2026

Lieu

I really enjoyed this hotel. The staff was welcoming, friendly and accommodating. The room was clean and amenities were accessible. I loved the 24 hour gym option and activities they had each day! Thank you Riu Reggae!

Partner

2/10

Poor

12 Jul 2026

Amber Monet

They didnt communicate with expedia to give me a refund and I was checked out of the hotel after the first time. You guys didnt verify so that I could get a review

Friends

8/10

Excellent

11 Jul 2026

Jacian

Great reason to relax and also have fun with access to one other resort.

Friends

10/10

Exceptional

07 Jul 2026

Ayana

Staff were friendly

Partner

10/10

Exceptional

07 Jul 2026

Prince

Great hotel

Partner

2/10

Poor

07 Jul 2026

Janessa

Majority of the staff had an attitude even after making sure I tipped them even when I didn't have to. Even to ask a simple question at the front desk was a problem for them. We paid for a tropical view and did not have what we paid for. The only food that was pretty good and authentic to Jamaica was the jerk shack by the beach all the other food was just to satisfy the tourists and if the tourists want food from home then they should stay home, same for the music you guys wanted to satisfy these people that come on vacation to complain about the music when the music should always be culturally aligned. The water in our room turned brown a lot and I get its an island but damn. The taxi drivers in front basically rob you because they dont answer when your ready to go back and they always try to make you go in a group with people you dont know feeling uncomfortable when you specifically said 2 people meaning me and the person im with!! I felt more comfortable with a local taking me home then sitting wondering when the driver from the hotel is coming to get us!! I will the say the entire entertainment group made my stay there what it was because they are the best from Bubbles, pineapple, Gonzalez and everyone else because its quite a few to name but they are amazing and deserve all the recognition!!! I definitely could complain more but whats the point because even the lady Charlette, \"the customer service lady\" didnt want to even hear it nor did she let us write on a paper.

Friends

10/10

Exceptional

07 Jul 2026

cassandra

Love this place

4/10

Poor

06 Jul 2026

Ricardo

Need more smiles from the staff
Need more activities for the visitors
My tv didn’t work since the first day that I arrived to the hotel and I had a suit

Partner

10/10

Exceptional

06 Jul 2026

ALTHEA

Everything was impeccable the shows the day Party the Food five star thumbs up

Partner

10/10

Exceptional

06 Jul 2026

Ishika

We loved this stay so much. Everyone was so friendly and welcoming! I especially enjoyed the staff!! They absolutely made sure that me and my girls had a blast everyday. We loved all the shows too, especially magic mike ;)

Friends

8/10

Excellent

06 Jul 2026

ALMA

The liquor is cheap, not premium. Overall i had a great time the workers wore very nice. The only negative is that we did not get picked up to go to the airport as i paid, i had to pay for a taxi.

Family

10/10

Exceptional

06 Jul 2026

Gilbert

Everyone was very helpful. Room were clean. Entertainment was great.

Family

6/10

Pleasant

06 Jul 2026

Julius

Everything was clean and the staff was helpful, other than the front desk. However everything closing at 6 and restaurants being closed due to short staff is unacceptable

2/10

Poor

06 Jul 2026

Mario

I will write yours higher management

Family

10/10

Exceptional

04 Jul 2026

yoel

Staffed

Partner

10/10

Exceptional

03 Jul 2026

Anishia

It was a nice clean resort, friendly staff. The buffet was amazing.

Partner

10/10

Exceptional

02 Jul 2026

Daniqueca

Loved everything! Will be visiting again SOON!

Partner

10/10

Exceptional

01 Jul 2026

Prescious

I absolutely loved Riu Reggae. Everyone over there was extremely friendly and helpful and there was so much to do! I’m pretty sure there was a show almost every night! I especially liked the fact that my friends and I were able to go to the other resorts (riu montego bay & riu palace) and do things over there too. The food was good some days and okay other days but it is a resort so my expectations weren’t that high. But overall, the resort was a 10/10!

Friends

6/10

Pleasant

30 Jun 2026

Teawna

Nice beach view

Self

10/10

Exceptional

30 Jun 2026

Brandi

M

10/10

Exceptional

30 Jun 2026

Trinity

Beautiful view

Friends

10/10

Exceptional

29 Jun 2026

Judy

Great service? Will visit again

Family

8/10

Excellent

28 Jun 2026

Teresita Ferreira

No complaints. Enjoyed our stay. Food , staff and hotel were great. Will. Definitely be back

Family

10/10

Exceptional

27 Jun 2026

Miyaunie

10 out of 10

Partner

10/10

Exceptional

27 Jun 2026

Kelvin

Great experience can't wait to try another of riu hotels

Partner

10/10

Exceptional

26 Jun 2026

Caj

The staff was amazing!

Friends

6/10

Pleasant

26 Jun 2026

Jacqueline

Even though we had access to the other properties, there was limited activities on the resort.

10/10

Exceptional

25 Jun 2026

Leonard

Bartenders and entertainment staff was awesome

Friends

8/10

Excellent

25 Jun 2026

Anisha

Wish the pool and bar pools open pass 7pm .

Partner

10/10

Exceptional

25 Jun 2026

Mercedes Jay

Our room was clean and everything met our expectations for my friends birthday!

Friends

10/10

Exceptional

24 Jun 2026

Ofelia

everything was perfect only problem was the beds were so rough to sleep on!

Family

2/10

Poor

23 Jun 2026

Deloris C

They cleaned the rooms around 5pm most days, when you have been gone since 9AM! The food was not very good and the shows were not very good.
And the customer service is nonexistent!
I will Never recommend the RIU resort to anyone!

Family

10/10

Exceptional

22 Jun 2026

skylyn

great rooms food is amazing and staff super nice great environment

8/10

Excellent

21 Jun 2026

Aaron

Staff was amazing

Friends

8/10

Excellent

21 Jun 2026

Aisha Monique

This was amazing room, the staff was amazing. The only thing I would complain about is the one elevator and how far it is from so many rooms. But it is what it is. I wish they would build another elevator at the east end of the resort.

Family

10/10

Exceptional

21 Jun 2026

Marsha

TThe entire staff at the property was extremely helpful and pleasant. Guests can access the beach 24 hours a day. The nightlife options are enjoyable, and you have the opportunity to schedule fine dining experiences.

Partner

4/10

Poor

20 Jun 2026

Howard Dave

My only issue was, my group consisted of myself, wife, two daughters and niece. On Wednesday my niece had too much to drink and threw up in the pool. Your staff decided to bully and extort my wife who is the only white female in the group, my daughters and niece are all black of $500.00 USD. I was in the hotel resting at the time. I wasn't aware of the issue, she was coerced, bully into paying this bill before I found out about it. My wife didn't threw up in the pool, my niece did...Why was she liable for this bill??

Family_with_children

10/10

Exceptional

20 Jun 2026

Lyndsay

Staff were amazing! Room was cleaned daily even though they said it would be every other day! Beautiful view! Food mediocre

Partner

2/10

Poor

18 Jun 2026

Elizabeth

The rooms was lacking the needs like towels robes. I got locked out my room and I was told by staff to come downstairs and get the key. I got woken up in the middle of the night when they didn’t want to replace or give me towels in a roll. Staff was very inconsiderate when I told them that I had just gotten locked out of my room and they wanted me to come get the key and I did not have any clothes on thank God. My sister‘s room was next-door to me and I stayed in her room until I was able to get in my room.

Family

6/10

Pleasant

17 Jun 2026

Rachel

Nice facility. Entertainment staff were lovely and made you feel welcome, the other staff did not do a great job of that. The excursion that we bought on the resort to go snorkeling turned out to be a scam. I will not be going back to say the least.

Friends

10/10

Exceptional

16 Jun 2026

kevaris

The hotel was nice , the view was perfect, the people was very nice and friendly. Beautiful resort and great food .

Partner

10/10

Exceptional

15 Jun 2026

Tiyanna Deja Denae

Definitely would recommend this resort and it’s my second time at this resort which speaks for itself .

Friends

8/10

Excellent

14 Jun 2026

JAMES

Better food please

10/10

Exceptional

13 Jun 2026

Bianca Lana

I didn’t want to leave at all ! Come back to room beds made. ALL THE MEALS WERE AMAZING. The drink throughout the resort were so tasty.

If you make reservations at restaurants on the resort, ask for the Rose Moscato

Friends

6/10

Pleasant

12 Jun 2026

Shonique Shevonne

The room was clean, fresh, and smelled pleasant upon arrival. The property itself was also well maintained, and the food was both delicious and attractively presented.

Unfortunately, the customer service was very poor and is an area that needs significant improvement. While the accommodations and dining experience were enjoyable, the level of service negatively impacted my overall stay.
Having stayed at all three of their Montego Bay properties, I found this one to be the weakest overall experience.

Self

2/10

Poor

12 Jun 2026

Lataccia

Travelers don’t need to plan better .. the hotel needs to better with accommodation

Family

6/10

Pleasant

12 Jun 2026

Carlos Paulino Selena

Price does not align with what you are getting. It’s too expensive and you get the bare minimum of what an all inclusive is supposed to offer.

Considering a natural disaster occurred only months prior, I will say the staff did their best with what they had. Moldy vents and smell of mold is what was most concerning during our trip in terms of cleanliness.

Entertainment did their very best and was the highlight of the trip.

The beach was beautiful and well kept. However, we were annoyed with the beach vendors as they were harassing nearly everyday of our trip. Saying no one time is more than enough. This prevented us from being in peace and enjoying the beach portion.

Pools are outdated and need some minimal repairs and cleaning.

Food lacked flavor and wait staff were mostly rude. Asking for basic needs like utensils or drinks was always met with attitude or rolled eyes.

Not the worst experience, but not the best - i can’t stress this enough - it was not the best especially for the price.

Check in and check out was smooth. Would not recommend to friends or family. Would not be visiting this location again.

If i paid half the price i did then i would be somewhat satisfied. Luxury pricing for moldy vents, chipped pool tiles, and annoying beach vendors on the resort. Not worth the pricing at all.

Partner

8/10

Excellent

12 Jun 2026

Mary

The staff was respectful & Nice.

Business

10/10

Exceptional

11 Jun 2026

Tai

The resort was very nice and the food was very good. It turned out Not to be the party resort it portrays, but it was a very good time

Friends

6/10

Pleasant

11 Jun 2026

diane

The resort was beautiful and the staff was great. All of the staff were helpful and greeted you with a smile. It rain several days and there was not much to do. I wish the activities they did have were posted in a general area daily. The App time and the time the staff gave were different. There should be more inside activities. The glow party was great and the dancer’s was entertaining. Mr. Pineapple was very entertaining, and provided any info we needed. The general food was Ok. The Dolce Vita Restaurant and the Steakhouse were excellent.

Family

10/10

Exceptional

09 Jun 2026

Ashanti

Staff is amazing

Family

2/10

Poor

07 Jun 2026

JeanCarlos

I have to start by saying the food is terrible.Front desk staff isn’t very welcoming or as helpful. The day we arrived we weren’t welcomed. Nobody helped ous with our bags no welcome drinks. We had to drag everything over to the counter. Entertainment wise not a whole lot. But they did keep at it with the pool entertainment. Had problems with walls plugs TV never worked the whole stay. The people serving drinks behind the bars were amazing though! This was our first time trying RIU Resort’s aside from our normal resort brand we use. I have to say I’m disappointed.

Partner

10/10

Exceptional

07 Jun 2026

Sarah

It was clean , the view was great , staff was fun& helpful…

Partner

10/10

Exceptional

05 Jun 2026

Deandra

This is my second time to Jamaica and I've stayed at RiU every time. We love it so much and can't complain about a thing. The entertainment team is phenomenal! All staff is very helpful as well. We shall return!

Partner

10/10

Exceptional

05 Jun 2026

candace

The staff were friendly and kind. Entertainment and food were top tier. It was excellent.

Friends

10/10

Exceptional

04 Jun 2026

Markita

Had a blast

Family

8/10

Excellent

03 Jun 2026

Sean

Good Hotel

Self

10/10

Exceptional

03 Jun 2026

Antwon

Resort was clean, staff friendly, well secured, and I overall had a great time especially with this being my first solo trip. I will DEFINITELY be coming back to Jamaica!

Self

10/10

Exceptional

03 Jun 2026

Woody

Good job

Self

8/10

Excellent

03 Jun 2026

Danielle A

Overall good stay at Riu Reggae! Took niece for graduation trip! Rooms looked exactly as described and were certainly clean. Housekeeping does great job cleaning up the beach sand every evening. Hotel entertainment was ok. The virtual videos at night at the stage area wasn’t too great. Main issue was I lost two nights of quality sleep due to possibly the roof ventilation system noise going for hours at night when we were moved to Room 2011 above the Ackee restaurant. Knocked off a star for the disturbance. Also the balcony views aren’t the best from this room/building location. Before we were switched to this room for the double beds I selected garden view (kept it basic). On balcony for Room 2011, you are looking at the entrances to the opposite building and the roof. You have to turn at an angle to get the partial ocean view. Next time I’d upgrade to ocean view . Enjoyed Ackee buffet and Dolce Italian restaurant for the ital breakfast food and the well seasoned mussels and calamari at the Italian spot!

Family

10/10

Exceptional

03 Jun 2026

Tonya

I love it here. I will be back!

Family

6/10

Pleasant

02 Jun 2026

Najeemah

The food was a 5 out of 10

Family

10/10

Exceptional

31 May 2026

Kelly Ann Yvonne

Entertainment Staff were incredibly hard working, talented and friendly! Shout out to Bubbles, Marco, Pineapple and Gonzalves for making our stay so much fun!!

Friends

10/10

Exceptional

30 May 2026

Cheryl

The property and the staff was phenomenal, what I didn't like is the fact that when I booked I was told I'd get a certain amount in US dollars to spend at the resort but when I got there and asked about it they barely explained and told me it's coupons for different stuff but never explained how I would get them or what I needed to do to get them. This was misleading and I was under the impression that I could use the funds on whatever I wanted to.

Partner

8/10

Excellent

30 May 2026

Troche

Spend almost two hours to check-in room because it wasn’t ready but the staff made up for it with everything they promised for that wait.

Partner

10/10

Exceptional

29 May 2026

Kenneth

Room was very nice and the staff very to notch. The beaches were wonderful and the evening entertainment was very enjoyable. This was our second time to Montego Bay we were married there in 2001, this was our second honeymoon our 25th wedding anniversary. We had a great time at the resort and would definitely stay there again, 7 days and 7 nights were not enough lol. Thank you RUI Resort to you and all your wonderful staff for making my wife and myself 25 honeymoon a time full of wonderful memories.

10/10

Exceptional

28 May 2026

Faye Norrine

It’s was everything I was Ted and more than I expected

Family

8/10

Excellent

28 May 2026

Lauryn

Restaurant choice is few .even try to resavation i could not. .all full .
Pool staff is awesome. Event ,show is Great .
Food quality ..5/3 Jamaican food is great but other country food..
Need little bet more work .
Bed is comfortable.

Friends

6/10

Pleasant

27 May 2026

Tammy

It was clean. Only thing that really made me not want to go back was we were supposed to get a 634 credit when we got to the hotel. Never received it ! They gave us the run around until we just stopped asking. And our room had ants had to get bug spray for the time we were there. Food ok. Next time I think it will be a house rental with private chef. Met a lot of them while was there. And it will be much cheaper. Yes the resort got to keep over 1200 of our credit we were to receive.

Friends

10/10

Exceptional

27 May 2026

Madison

Amazing !! Love this place 10/10

Friends

10/10

Exceptional

26 May 2026

Cesar

Clean room , good food, cool/fun pool

10/10

Exceptional

26 May 2026

Pennie

Riu Reggae is a very clean property. The grounds are very well maintained as well as the rooms. The beach is beautiful and well maintained as well. This year the vendors in their little boats sitting off the beach were much more numerous and more invasive. In years past they were not allowed to come into the roped off area within being requested by a customer. The food is good, not great. The atmosphere is always upbeat and lively and always inviting to everyone.

Friends

8/10

Excellent

26 May 2026

Mikeson

Go/boo on Friday-Sunday for the real FUN !
Other than that resort to is great

2/10

Poor

25 May 2026

Gabriela

Poor service poor service

Partner

10/10

Exceptional

25 May 2026

jose Camebin cuello

Una experiencia inolvidable lo recomiendo

Partner

8/10

Excellent

24 May 2026

Quiana

I had a good time

Self

10/10

Exceptional

20 May 2026

Justine

Very clean

Friends

10/10

Exceptional

19 May 2026

Alejandra

Amazing experience

Friends

8/10

Excellent

18 May 2026

Jacqueline

Resort was very beautiful and lively I had more food and drinks than I could ever have needed. Staff very nice and friendly. The only thing I did not like was the small, basic room that my boyfriend and I had. We paid a lot of money for a standard room.

Family

10/10

Exceptional

16 May 2026

Amina

All of the staff especially the bartenders were amazing and helpful.

Self

10/10

Exceptional

16 May 2026

Kayla

The housekeepers always kept the room cleaned daily. They were seen cleaning the property thoroughly. Staff was extremely welcoming and helpful. The views at the hotel was amazing and the food is incredible! Best resort stay I have been to

Partner

8/10

Excellent

15 May 2026

Lindy

It was all amazing

Family

10/10

Exceptional

15 May 2026

Saeyda

I loved all of the staff, they were friendly and accommodating.

Friends

8/10

Excellent

14 May 2026

Bonnie

My room overlooked the courtyard area where i could see other rooms.

Self

10/10

Exceptional

14 May 2026

Omer

The resort was incredible, very clean, very clean rooms, fantastic staff and entertainment.

Partner

4/10

Poor

13 May 2026

Lisa M

I called over a month in advance to the resort personally to ensure a room with 2 beds over a king bed. I was told ( and can show phone records and call recording) I woukd have a room with 2 beds as was a trip with my daughter. At arrival, there was zero record available of this resort direct call.
I travel often to the carribean, and admit I had not been to Jamaica in over 20 years, but can say the staff and treatment of this all inclusive facility consistently outwardly showed distain and annoyance to guests (i tiptoed around requests after seeing others treated poorly and hearing bar staff and front desk openly insult other patrons without apology or an attempted whisper).
The food at the resort was probably the largest offense. Luckily we were 2 girls who are not big foodies....but the food was so bad we struggled daily to find edible choices that were tasteful over physical neccessity.!
Who ruins eggs and breakfast???( answer, Rui). ( runny, wet egg substitute,)
Lunch and dinner was worse!

Friends

8/10

Excellent

13 May 2026

Laura

Good facilities and good service

Partner

10/10

Exceptional

12 May 2026

Rose

The room was very clean and the alcohol in the room made it a 10/10