Name: Toby's Resort
Address: 1 Kent Avenue, Montego Bay, JM

10/10

Exceptional

07 Aug 2026

Shai

Me my family spent a week at Toby Resort and the resort was as it looked on the web the room was amazingly clean and daily rooms were cleaned and changed bedding daily was nice to sleep on clean sheets everyday enjoyed the coffee which was free in the room daily, we eat breakfast, lunch and dinner on the resort all food was fresh and loads to eat great menu. There was two bars one in the restaurant and second at the poolside the bar staff are great and always smiling. The cleaning staff was wonderful we will stay here again. I would like to say thank you to everyone at Toby resort for making our holiday AMAZING.

Friends_and_family Family

10/10

Exceptional

07 Aug 2026

Sophia

The staff were always welcoming and very helpful.... I'd checked out and checked back in with ease. I was helped with my luggage and connecting to the WiFi.
The receptionists are all nice, the handymen as well as thean who is always at the bar.
I find that the food was a bit expensive.

Family_with_children

10/10

Exceptional

06 Aug 2026

Trishell

Everything was great, staff and all

10/10

Exceptional

04 Aug 2026

Sirena

Everyone was very helpful.

8/10

Excellent

04 Aug 2026

Erin

We had a wonderful stay at Toby's! It is very conveniently located close to the airport and within walking distance to the Hip Strip and Doctor's Cave Beach, the staff and other guests were kind and friendly, their restaurant's food was solid, and the AC worked well! We were also pleased that our room had a little deck with two chairs where we could read, look at the flowers, dry clothes, etc.

The property is charming and has two warm saltwater pools, two bars (one in the restaurant and one by the larger pool), and a small room with gym equipment. Our room was spacious and the beds were comfortable enough.

We were glad to support a local family-owned property and the price was right!

Keep in mind that the island is still recovering from the hurricane. Also, Toby's is not a luxury resort (it's not pretending it is or advertising as such). The furniture is dated, the pools show wear and tear, some nice-to-haves (like a mini fridge in the room) don't exist, our floors weren't super clean. Also, quiet hours were somewhat respected but the walls are thin and we could hear a lot later at night and early in the morning. All that said, we really enjoyed our stay and had a wonderful time!

Thank you, Toby's!

10/10

Exceptional

01 Aug 2026

Weston

All in one package 📦

10/10

Exceptional

31 Jul 2026

Shavone

Tamara was amazing at Toby’s resort recommend her services she so helpful and make my experience 10/10

10/10

Exceptional

31 Jul 2026

Sophia

Toby's is always the place to be. The staff are very welcoming, friendly and helpful.

We chose Toby's every time. I am even thinking of naming my daughter Toby.

2/10

Poor

30 Jul 2026

Nikesha

I travelled for 10 hours and when I got to this place I was greeted with poor customer service. The room I got was filthy, sheets looked dusty, furniture was dusty and the entire room was dirty. The bathroom was also dirty as the bathtub seemed as if it was not cleaned. My daughter and I got the scare of our life as when I woke up in the night to use the toilet there was a lizard in the bathroom.
The room was totally outdated and needs to be modernised.

6/10

Pleasant

30 Jul 2026

Yanoh Kay

This is my second time staying at Toby’s, my first time being almost 20 years ago.

For a short trip, Toby’s is a good option if you want to be close to the strip but not right on it.

I think for the price you get a really good deal.

When I arrived we were able to get to our rooms right away. Unfortunately it seems the room wasn’t really ready for us, while the beds were made; the floor was dusty, there were only two towels for three people , and there were ants everywhere (the ants were not surprising in a tropical location with a door that leads directly outside).
Bathroom was not clean, there was hair in the shower and mildew on the fixtures. There was also a broken light.

I will say after the first day they got everything sorted, the housekeeper did an excellent job on the room and maintenance fixed the tv. The pool was never over crowded though it could also use a little periodic tending to (bugs in the pool) . It always seemed there was a shortage of towels but the housekeeper always looked out for us and brought us some in the afternoon. We were not able to get beach towels although advertised as an amenity.

There was a gym but very old machines.

The beauty of Toby’s is the staff and guests. Everyone was so helpful and amazing to speak to. The restaurant had some very good options that we were able to take to our room.

I think if Toby’s ensures all rooms are ready and give some TLC to the pool it is a quaint place to stay with a good value for the price.

8/10

Excellent

30 Jul 2026

Michael

Fairly decent Hotel and property. Well kept for an older hotel. The check in process was excellent. Quick, professional and friendly. This is always an important feature. The tiles in the room are lovely and give the place a real unusual look and feel. The rooms could however use a small fridge and I found the TV, as an older person, to be quite complicated. Couldn’t watch the local news. Otherwise, recommended fully, especially for shorter stays

4/10

Poor

29 Jul 2026

Sophia

This was my second stay at this resort, and I appreciate its convenient location close to the airport. However, I believe the property could benefit from some upgrades and improvements.
Unfortunately, the customer service was disappointing. Many of the staff members seemed disengaged, often looking at guests without offering a greeting or assistance. When I asked questions, it appeared that no one had clear answers. The lobby also felt unwelcoming, as employees were often sitting around talking, staring, or flirting instead of assisting guests.

The one exception was the gentleman working at the bar. He was polite, professional, and genuinely hospitable, making guests feel welcome.

Toby's Resort has great potential to be an even better destination for travelers. With improvements to customer service, staff engagement, and property maintenance, the overall guest experience could be significantly enhanced.

6/10

Pleasant

26 Jul 2026

Joann

Sunique in the Cafeteria and the best Bar Star Mikey at the pool bar was phenomenal! Give them a raise. They were very knowledgeable and helpful. The food prices were very affordable and tasted ok. The Quesadillas were so good and the curry chicken. The property is quiet but the owners really need to take PRIDE ! In their lil good mine , and put some MONEY BACK INTO IT. The standard rooms can get a little more love. Traveling out the country there was no safe( where do we put our valuables) no fridge ( only the”suites”) get those. Owners get a few beach chairs your guests can take to the beach as a courtesy so they dont have to rent one at the local beach. Mr. Paul the driver knowledgeable about all things Jamaica. He was great. Please put some updated love into the Toby Resort.

10/10

Exceptional

25 Jul 2026

angella

Old but clean friendly staff

8/10

Excellent

22 Jul 2026

Jennifer

Enjoyed the pool and restaurant.

6/10

Pleasant

21 Jul 2026

Melissa

It's a Motel. Very close to the airport (MBJ). Safe, clean and VERY outdated!

It's VERY close to the MBJ airport and perfect for an overnight if you have early morning travel especially, if your vacation location is more than an hour + away ... barring no traffic. GOOD LUCK!

There was no music in or around the pool. A water was $4 USD and a beer is $7. The ONE restaurant had ONE person doing it all,

The advertised pool with the beautiful waterfall -not in use and green. broken and showed no signs of pending repair.

Partner

10/10

Exceptional

20 Jul 2026

Jeffery

This time we stayed at Toby's with friends and had a lovely dinner together onsite. The restaurant is now air-conditioned and quite comfortable. The menu has a variety of Jamaican and American options.

Our check-in and check-out were done efficiently. We enjoyed our clean and quiet room. Staff was friendly and helpful. The cold water bottles available in the cooler in the restaurant were much needed after our arrival.

Friends_and_family Friends

6/10

Pleasant

17 Jul 2026

kim

Check in was welcoming
good ac in the lobby
Room was ready and cool
Only one set of towels but more were delivered upon request
Good AC in room
Thin walls
Road noise outside the room

Friends_and_family Friends

10/10

Exceptional

17 Jul 2026

Karolin

I love the friendly and helpful staff. The pool was awesome. I ate several meals at the restaurant and they were very good. Toby’s is in an excellent location right next to the hip strip. I highly recommend it

Self

10/10

Exceptional

15 Jul 2026

Delroy

Location and amenities around

Partner

8/10

Excellent

15 Jul 2026

Garfield

The location is great, the staffs are friendly, and the accommodation is good for the price. The decor is different from the traditional hotel style and a bit worn out. However, the cost for the stay is ideal and the services good.

Self

10/10

Exceptional

15 Jul 2026

craig

Central location, walking to the beach

Partner

10/10

Exceptional

13 Jul 2026

Shavonne

Room need a microwave and/ or refrigerator if you have to go out get food

Self

10/10

Exceptional

13 Jul 2026

Melissa

Room was clean and nice. The staff were very nice and very helpful. This was our first stay there. We would definitely stay there again - this hotel was a great find, so close and convenient to the airport.

Partner

10/10

Exceptional

13 Jul 2026

Timothy

Friendly helpfull staff clean spacious room beautiful location nice food

Self

8/10

Excellent

12 Jul 2026

Scott

Great stop

Partner

10/10

Exceptional

10 Jul 2026

Crystal

it was very nice

4/10

Poor

10 Jul 2026

Raeann

Rooms should have irons, ironing boards, hair blow dryers and a safe. Food at the restaurant was very good.

Friends

8/10

Excellent

10 Jul 2026

Eugene

Reception was friendly and welcoming. Nadine stood out in her knowledge of the property and the service she provided. The upstairs standard room was clean and what was advertised in their listing. We very much enjoyed the balcony and the view of the pool area. We had a relaxing time in the courtyard pool area that has a convenient bar and food service. The salt water pool was extremely relaxing. I only gave a 4 star for property cleanliness because some areas needed some additional upgrading and maintenance needs. The workout room and the area around the waterfall pool in front of the property needed some attention. However, it did not affect our stay. The meals and service at their restaurant was another treat.

Partner

10/10

Exceptional

09 Jul 2026

Lesha

It’s always a good stay at Toby’s. I do wish they would upgrade the doors and windows to keep mosquitoes out but I guess that adds to the real yaad experience. lol

Friends

4/10

Poor

09 Jul 2026

Janice

Bed was not very good the staff at the front desk was amazing, servers was very friendly chefs was very unfriendly

Friends

10/10

Exceptional

08 Jul 2026

Mike Claver

The room was cle

10/10

Exceptional

08 Jul 2026

Stacey Ann

Excellent service as usual!

Self

8/10

Excellent

08 Jul 2026

Maureen

Tobys is a nice budget place to stay.

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Demi

My stay at Toby's was okay. Unfortunately the pool bar was very understocked, the shower was cold, the room had no fridge (my friend had one), no chairs in my room although chairs were in others, and no mirror.. Unfortunately the bathroom door handle was broken and was reported. I was told by maintenance that someone would come to fix it but nobody arrived during my four night stay!! Beach towel cards should be issued rather than an addional deposit being requested on top of the 150 deposit already paid on artival!!

Breakfast is good but could be better if served with a smile like the Reception staff.

This was my second stay at Tobys and would noy rule out staying again but attention to detail is crucisl!!

Thank you.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

colette

I Recommend this location good for the price walking distance to the beach and night life the on-site restaurant it’s convenient close to the airport 10 mins or less the staff is amazing especially the manager my son loved it especially when they called him Sir 😂

Family_with_children

10/10

Exceptional

07 Jul 2026

Jamie-lee coleman

It was a really beautiful environment

Family_with_children

4/10

Poor

07 Jul 2026

ALICIA

The location from the airport to Toby's is great.

The staff was accommodating but nothing extraordinary. The resort needs maintenance. The rooms are outdated. We had ants, mosquitos and sugar ants taking over the room. We stayed only for one night in order to catch our transfer to Ocho Rios.

Family_with_children

10/10

Exceptional

07 Jul 2026

Olga

The property is easy access to the airport quite welcoming staff. The property was just right for me; it is clean and convenient.

Family

10/10

Exceptional

06 Jul 2026

Marcus

We loved it all!! From the moment we arrived until the day we left, it was like family. We were taking care of with superb customer service and hospitality. One thing f the best experiences in have had.

Partner

8/10

Excellent

06 Jul 2026

Sandra

Room 54 at the very end had really bad internet. We like the property because of location. Very convenient.

Partner

10/10

Exceptional

05 Jul 2026

Connie

As always everyone was wonderful! My home away from home!! Be back soon!!

Connie

Self

8/10

Excellent

05 Jul 2026

Teresa

For the price the resort served our needs. There were many stains on floor but all amenities worked as expected. My only concern was that I booked the rooms on line through Expedia. I requested rooms with two beds but when arrived was notified that they had booked a room with 1 bed. They did correct it but our 3 rooms were far apart. Also the site said they had an airport shuttle. I assumed it was free like most hotels. When I requested the shuttle at front desk, the employee pointed me to a man sitting in lobby. There was no mention of it costing. I tipped the driver for our literal half a mile ride. Then later via text I was notified that the shuttle cost $5 per person. If they were charging one would think you would notify what the cost is before letting us take the shuttle to airport. It kind of felt like I was blindsided as by time I received text we were in Miami

Business

8/10

Excellent

05 Jul 2026

Dwayne

Overall this was a good resort. Staff member were friendly and really helpful. Clean and healthy environment.

Self

2/10

Poor

05 Jul 2026

Fazila

Unfortunately, this was one of the most disappointing hotel experiences I have ever had. I arrived at 1:00 PM and was met by a very rude front desk agent who bluntly told me check-in wasn't until 3:00 PM and gestured toward a luggage locker. When we returned later, the evening staff was thankfully very polite and welcoming, but the room itself was a major letdown.We booked a standard room near the pool, which was in terrible shape. Aside from the TV, nothing had been renovated in years, and to make matters worse, there were ants crawling all over the room. The hotel also completely ran out of both room and pool towels. As an airport hotel, you expect a higher level of accommodation for tired travelers; all I wanted to do after a long day of flying was shower and unwind, which I couldn't do. The next morning, the breakfast was equally disappointing, with scrambled eggs swimming in oil. While the rest of the staff were genuinely pleasant, the ants, poor room quality, and lack of basic amenities mean I will never return to this property.

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Chad

Good place for a fair price!

Partner

10/10

Exceptional

04 Jul 2026

Jolivette

The staff was extremely helpful! They helped me surprise my friend for Father's Day.

The breakfast is one of my favorite experiences when I stay at Toby's.

Self

6/10

Pleasant

04 Jul 2026

Andrea

I stayed at Toby's in June/2026. The place was clean but only to realize that there was no refrigerator in the room. I was told that you had to order a refrigerator and pay for it daily, this was a turn off seeing that the place is very hot. All hotels in Jamaica should have a refrigerator in the rooms.

Friends_and_family Friends

10/10

Exceptional

03 Jul 2026

Shari

This resort was nice and very clean. The staff were amazing and accommodating. Highly recommended

Friends_and_family Friends

10/10

Exceptional

03 Jul 2026

anthony

My room was very clean, it's the staff that keeps me coming back to Toby's, Breakfast is great and the bar needs updated but mike keeps the bar excited to be around

Self

8/10

Excellent

03 Jul 2026

Yessica

Lovely hotel for a short local stay

Family

10/10

Exceptional

02 Jul 2026

Pamela

Everything snd everyone was fantastic. I just wish they had a buffet, even if it's one meal breakfast or late evening snacks. Otherwise this is my go-to spot when Im in MoBay

Self

8/10

Excellent

01 Jul 2026

Delane

The rooms were clean, the staff was great breakfast was good but not included. The property needs a little updating but overall it was a good place to stay.

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Dimitri

Excellent for short term stop between hotels as it’s so close to the airport,very close to amenities and great location for onward travel a nice relaxing stay was had for four days.

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Tamara

The room was not Private enough...

Family_with_children

10/10

Exceptional

30 Jun 2026

Wayne

For the price, it was well worth it. It was close to everything in Montego Bay. If you love Jamaican food, the Restaurant was top-notch in both food quality and price.

I felt very safe while on the property. I will stay there again if I travel to Montego Bay.

Self

8/10

Excellent

29 Jun 2026

M

Toby’s is a good place to stay when in Montego Bay. The staff are professional but friendly. It’s quiet and relaxing. Easy to get around the Island from there.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Andrew

Perfect 2nd time staying . Works for us to stay for a couple of days after landing before moving of to other parts of Jamaica. Restaurant on site makes life easy , food is good . Local shop only 2 minutes away. Has two pools both great .

Partner

10/10

Exceptional

27 Jun 2026

Kemona

Kind and helpful staff. Clean property

Family

8/10

Excellent

25 Jun 2026

Cyrus

If you’re looking for a good deal on a limited budget, Toby’s is the perfect place. I enjoyed every bit of it 👋

Self

10/10

Exceptional

23 Jun 2026

joan

No complaints. Clean room, good food on site and great location.

Self

10/10

Exceptional

21 Jun 2026

Dalwayne

Front Desk Staff was very Helpful.

Self

10/10

Exceptional

20 Jun 2026

Donald

Staff were accommodating, rooms were clean and nice.

Even though the price could be a bit cheaper.

Self

6/10

Pleasant

19 Jun 2026

Keosha

We stayed here for a few nights the food was amazing I enjoyed the service I wish we had a better room but the room will still clean. Only
Thing I remember having to ask for was more towels other than that the ac worked loved and I enjoyed the patio area too. I also loved that the pool was open 24hrs. I definitely would come back here! Budget friends

10/10

Exceptional

19 Jun 2026

Wayne

I have to say the front desk staff was so kind, nice and professional. Kadine is so welcoming and courteous. Definitely the first person I would want to see in every hotel I stay in. She is lovely. Thanks again. Please forgive me if I spelt ur name incorrectly.

Family

10/10

Exceptional

17 Jun 2026

Debbie

The staff were incredible. They were so nice, very funny, and authentically themselves.
Excellent quality food.
Loved the atmosphere at Toby’s too!

Family

6/10

Pleasant

17 Jun 2026

Zabtrubaisha

The property was very outdated! The staff at the front desk were very rude and not helpful at all. This is my first international trip and luckily I only stayed here one night because this was a bad experience. The food was amazing! The drinks were good and strong!

Friends

8/10

Excellent

15 Jun 2026

Geraldine

I had a great stay at Toby’s the the staff was very nice and sweet to me

Friends

10/10

Exceptional

13 Jun 2026

Kedist

This was the best stay. Every staff member we encountered went above and beyond to make us feel welcomed and well taken care of. I was travelling with my daughter with special needs with special food requirements and the staff in the restaurant were so amazing and so accommodating. Well done Toby's Resort.

Family_with_children

6/10

Pleasant

13 Jun 2026

Elie

The room i booked gave me a smoking option which I choose and when I arrived they said its non smoking ...also the room I booked looked great in the photos lots of storage space ....the room I was given WAS. NOTHING LIKE THE PHOTOS and the wifi SUCKS DIDNT WORK HAD TO USE MY PHONE WHICH I DIDNT WANT TO DO

Partner

6/10

Pleasant

13 Jun 2026

Jayson

No beach access

10/10

Exceptional

11 Jun 2026

Donald

This is where my family and I always staff. The staff are like family, the property is clean and the price is affordable most of the times.

Family_with_children

8/10

Excellent

10 Jun 2026

Cheryal Donohue

Staff was so friendly and went to find any way they could to make the stay the best. Rooms are clean and simple, cozy. Lunch was awesome! I didn't have breakfast but I bet it would have been great too!

Self

8/10

Excellent

10 Jun 2026

Janet

Food was good and well priced. Room was good but the TV didn’t work. We did have internet on our phones so that helped

Partner

10/10

Exceptional

09 Jun 2026

Lee Michael

Get the experience

10/10

Exceptional

09 Jun 2026

Jillian

Great value for money and a good location. Ladies in front office especially Tiana were wonderful

Partner

10/10

Exceptional

08 Jun 2026

Granville

In Mobay around the airport, dining in restaurant is an easy choice. Parking is tight but doable. Friendly staff and amply staffed kitchen to produce food for enjoyment.Astute servers. Nice fans for cross breeze. Maybe make a smoother process at checkout?

Self

8/10

Excellent

08 Jun 2026

Ken

Very predictable for a loyal customer. However minor problems with lighting and bathroom door were not addressed

Partner

4/10

Poor

07 Jun 2026

Mason

Dirty sheets, bugs in bed, toilet leaking. Helpful and kind staff!

Partner

10/10

Exceptional

07 Jun 2026

antonio

Inexpensive hotel close to the airport. Good food and staff is very pleasant. Have stayed here at least 6 times in the last two years.

Partner

8/10

Excellent

07 Jun 2026

Beverley

Everything was good, wish restaurant had more options.

Partner

6/10

Pleasant

06 Jun 2026

Lauren

This tiny resort is near the airport. The staff are very helpful and polite. However, the property is not properly maintained and looks rundown. We stayed in a deluxe room that needed a good overall cleaning. The sliding doors to the balcony were very difficult to open. We had trouble getting into our safe and when we asked for help, no one came so we locked our valuables in our suitcase for the duration that we were there.

Partner

2/10

Poor

05 Jun 2026

JE'ROMAE

Bacon burnt, 2eggs stuck together when fried. PRESENTATION POOR

Partner

6/10

Pleasant

04 Jun 2026

Coral

The main advantage is that it’s only a few minutes from the airport. It’s cheap and cheerful, making it suitable for an overnight stay rather than a holiday destination, as there’s not much to do nearby. Shops are just around the corner, and the hotel is located close to the sea.

The property is in need of significant updating. I mainly use it for a one-night stay when my flight arrives late, and meals are not included, so you’ll need to buy your own food.

I’ve stayed at this hotel twice and will continue to use it because of its convenience. However, the pictures are somewhat deceiving and make the hotel appear better than it actually is.

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Kadesha

It was a pleasure stay at this property

Partner

8/10

Excellent

04 Jun 2026

Pete

Overall it was good 👍

Self

10/10

Exceptional

04 Jun 2026

Natasha Mary

Hey good place to stay the work is very nice 👌

Self

8/10

Excellent

03 Jun 2026

Courtney

The only thing I didn’t like it was fire stick on the television,, and I wanted to see my local tv channels,, but I didn’t get it,,, but overall it’s was pretty good

Partner

10/10

Exceptional

03 Jun 2026

Sue Anne

Always great

Partner

10/10

Exceptional

02 Jun 2026

Robin

I was a solo traveler and felt safe and accommodated during my stay. The food was good. The staff was friendly and available. The AC unit in the room worked and they had a big smart TV in the room. I will stay again

Self

8/10

Excellent

02 Jun 2026

Carlene

Great

Self

4/10

Poor

01 Jun 2026

George

Would not recommend to frieds

Family

10/10

Exceptional

01 Jun 2026

Raenelle

Such a great and affordable choice for accommodations in Montego Bay! Only a 5 min walk to the beach and strip. Food was amazing and restaurant staff were super friendly (Shout out Pet!). :)

Friends

10/10

Exceptional

31 May 2026

Janet

Tobys is a wonderful place too stay. I love how they treat you like family. Everytime I visit Jamaica i always stay at Tobys. Wonderful place.

10/10

Exceptional

31 May 2026

Timothy

nothing fancy, but the staff are wonderful. good restaurant, reasonable prices. always enjoy my stay at Toby's

Self

6/10

Pleasant

30 May 2026

Sophia

If you are coming in on a late flight like we need you won't get another to eat because the restaurant close at 10pm, other than that everything was fine, a bit dated but ok. Very friendly staff just can't fo enough for you.

Partner

10/10

Exceptional

30 May 2026

Tatiana

Staff was friendly, food was good.

Family

6/10

Pleasant

30 May 2026

Yusif

The room was okay,hot water shower,grand. Tv was not too easy and the pools were simple and okay .The beach was a little walk and road cross away to pay for. Breakfast was good, staff were overworked, most seemed not too happy. Remember 3.00pm check in and 11.00am check out.

Partner

8/10

Excellent

29 May 2026

Carly

Great value. Near to beaches, hip strip and great restaurants. The staff here are incredible. Food is a bit hit and miss but good prices.

Partner

10/10

Exceptional

28 May 2026

Granville

I always stay at Toby’s for the value. Resort is in its name for a reason. Plus you can walk to sunset swimming spot( beach?) The restaurant is just fine. Good food. Staff is all business.

Self