Name: Montego Bay Club Beach Resort
Address: 11 Queens Drive, Montego Bay, 0000, JM

2/10

Poor

25 Jul 2026

Ricardo

Very unprofessional except for Mr. Greene.

6/10

Pleasant

21 Jul 2026

JAMIE

Overall great location w/great Ocean Views, various activities and very close to airport. However, property really needs repairs and renovations.

Family

6/10

Pleasant

13 Jul 2026

Samuel

Location was great
No central a:c so you need to use 2 fans blowing from the bed room to cool
The leaving room etc.. very hot . Use to be one of the best hotels long ago. Not anymore. The ppl in the office did . Great..
Try the best to help..

Family_with_children

2/10

Poor

13 Jul 2026

Charmaine

By far the worst most disgusting, most dangerous place I’ve ever walked into. This place is equivalent to a hostel. If I can post pics I will. It looks nothing like the pictures. The staff that attempted to check me in was very nice he was personable and knowledgeable about the area.. this is not a reflection on him. But this is false advertising and should be taken off of Expedia.

Family

4/10

Poor

08 Jul 2026

Crystal

The gentleman in the office assisted my with my luggage. The room very old furniture outdated and smelled weird. Ants all over the furniture and ceiling area. Old sheets and comforter used on the bed.

Family_with_children

2/10

Poor

18 Jun 2026

Reginald

the air condition did not work, it was worth the price a night please run

Family

4/10

Poor

08 Jun 2026

kirk

The room had sheets with smokes burn the pillows where so flat it was almost non-extensive ,the box spring that the mattress sit on was so old i estimated it to be as old as the facility the kitchen was some way clean with the dish container on the counter had Rats dropping that spread throughout the kitchen including the cupboard. Bathroom had water leaking from the washing machine.there were 4 small towels left on the racks they were so stiff from washing it would tear your skin if you attempted to use it on your body. I rented 2rooms for my party and they both had Rats and cockroache droppings. The entrance is another story this require some form of mental bravery because of the various safety hazards. This hotel is not suitable to be Listed for rental. And it should be CONDEMNED.

Friends

10/10

Exceptional

04 Jun 2026

Natalie

The view is amazing just imagine waking to a beautiful blue ocean. Walking distance to the beach and the best restaurants, I recommend this place any day and the price is right..

Partner

2/10

Poor

04 Jun 2026

Karolin

The room they were going to put me in was disgusting. It smelled like the sewer. It was in bad repair and had open outlets. The only person that would think this was a step up would be a homeless person. I would never recommend this to anyone. Yuck.

Self

6/10

Pleasant

30 May 2026

Eileen

Property is listed as a resort. It's not. They are rundown apartments renting as short term rentals.
The apartment I was assigned badly needed up dating.. The place was stuck in the 1970s. All the furniture was old and looks like 'side walk\"'trash from the 70s.
The stove was the old coiled electric stove.
The space wasn't designed properly. The small kitchen was located where the bathroom should have been and the bathroom was located where the kitchen should have been.
Water settles on the porch when it rained.
The building has the best location on the strip. It's across from Dr's cave beach. That's the best feature of this place.
The whole building needs renovation.

Family_with_children

2/10

Poor

28 May 2026

Damian

Hotel under construction. No check in area at entrance had to go across an open platform 10stories. Check in was on 2nd floor in a small office. List of things we found, elevators smell of weed. Lack of lights in hall way. Door to room looked like was broken into with shady lock, dead bolt not working. Ceiling tiles moldy. Kitchen stove and microwave old and rusty, kitchen cupboards old, dirty paint stripping, pots old and black, bathroom door vent rusty, no wash cloths, towels stiff and old plus had was hot water and good flow. Sliding glass door hard to open. Flooring old and dirty. Patio was okay with lovely view. Staff was okay. I would not stay here for even if free.

Family_with_children

8/10

Excellent

24 May 2026

Jasmin

Will stay here anytime in Mobay. Close to everything walking distance. Across from the beach. Only downside is no turnover service like a hotel but pick up after yourself and you’ll be fine. WiFi worked and TV had entertainment. Ac worked in unit.

Partner

2/10

Poor

19 May 2026

Jaimie

The ocean visibility is 100%, i think any room you book it will be. The management and staff is very nice 100% too. The building and rooms is very old fashion old, and dirty. I'm suspecting the linens are wash but it's been there for maybe 80 years so they look dirty and stain, so does everything including the building. The place is just run down. The price is definitely not worth it. So if you see the price gone up don't book it, unless you are desperate for shelter. This should be a cheap price hotel, oh and there are no amenities to this hotel only wifi. The location is in the middle of the strip, i guess that's what i pay for.

Self

2/10

Poor

16 May 2026

Heidi

I recently stayed at this place expecting a comfortable hotel experience, but it was extremely disappointing. The room was very dirty, the entire place smelled bad, and it was unbearably hot. Nothing felt clean or properly maintained.
On top of that, the staff was very impolite and unhelpful when we raised concerns about the condition of the room. Because the place was so dirty and uncomfortable, we decided we had to cancel our spot and leave. I would not recommend staying here unless major improvements are made to cleanliness, customer service, and overall comfort!! Please do not stay here it was good at all waste of time very dirty ps there advertising is fake no pool no view nothing furniture broken down

Friends_and_family Friends

4/10

Poor

14 May 2026

ROYENA

The only thing I want say is
“It’s actually on the Hip Strip”
I’m done!

Self

2/10

Poor

19 Apr 2026

Howard

Room had a moldy smell,beds were old and sagged.Place horrible.

Self

6/10

Pleasant

18 Apr 2026

Robin

Staff was very helpful. Hotel was probably gorgeous at one time but very dated.

Partner

8/10

Excellent

14 Apr 2026

Lottoya TerryAnn

Beach view is awesome it wasn’t dirty staff was good hot water was kicking a little touch up and it’s the best give them grace

Partner

2/10

Poor

11 Apr 2026

Shaller

This place was terrible and i was over charged by expedia

Friends

2/10

Poor

11 Apr 2026

Sherian

Room had an ocean view, however, it had roaches all over. staff was generally unfriendly and rude

Friends

2/10

Poor

08 Apr 2026

Buffy

Pool was closed, property was a disaster.

2/10

Poor

06 Apr 2026

Melody

I prepaid for a ride from the airport and I wasn’t able to locate them. Took a taxi instead. Upon arrival realized that it was in poor repair in a seedy area and not on the beach. The listing states family friendly and on a sandy beach. Neither of these are true. And no water in pool. It was intended to be 2 adults and 1 child. Only adult stayed because of this and left after 2 days instead of the planned 4. STAY AWAY!!!’Non refundable trash hole

2/10

Poor

06 Apr 2026

Beverlie

The room was not what we booked. Staff unhelpful. The room was poor quality. We were told we would get some of our money refunded and have not.
Location is very good and that is what you pay for.

Friends

2/10

Poor

05 Apr 2026

Courtney

I’ve never left a negative review before, but I felt like others should be warned about this place….

Outside of building looked like a construction zone. Everything was falling apart, tiles were missing/broken and it was very confusing trying to find the “front desk office”. The office was in a random room that you had to be directed to because it wasn’t obvious. Person checking me in was nice, but not very professional. He took a picture of my drivers license with his phone.

The room was big, but dirty. There was rust on the sink, toilet, floors, and shower. Room didn’t have AC and balcony door was broken. There was music at night being played VERY loudly until 1am and could be heard in the room along with people screaming and partying. Lock on the room didn’t feel safe (chain that you put on a little hook) which made me feel unsettled. I wouldn’t recommend this “resort” unless it is the only hotel available. I only had to stay one night, but I wouldn’t have lasted any longer than that.

10/10

Exceptional

02 Apr 2026

David

Friendly people! Great location! But don’t make friends with the street hustlers. They’ll hound you. Lol

10/10

Exceptional

02 Apr 2026

Shavone

Amazing view great service super safe

Self

2/10

Poor

23 Mar 2026

Preeti

Do not stay here!!! This a fraud. The name says it is a resort but don’t be fooled. It is NOT!!! . These are condos which people own and rent them out. They are extremely dirty, no one is ever available for cleaning the rooms or replacing any towels or other necessities. No restaurant in the building as stated on the website, and false pictures of a different building. We had to go back and forth with Expedia to get us out of there. Still working with Expedia for the return. It was an extremely stressful experience.

Family_with_children

8/10

Excellent

08 Mar 2026

Dean

The ocean view and street view from the 4th floor were great. Our morning coffee and breakfast were fantastic on the balcony.

Partner

4/10

Poor

08 Mar 2026

Nancy

It took a long time to get checked because there was issues with our room. The ocean view was beautiful and our transportation was not included like it said we paid 21 extra for it I would not recommend the stay for the price I paid

Partner

4/10

Poor

07 Mar 2026

Arlene

The overall view was excellent. I would stay there again even though the apartment itself needs some work. Most of the blinds were missing and ants were all over the place. It needs a good cleaning and proper window treatments. If that happens, this would be the best place to stay. Ocean view, the Freeport and airport were visible from the balcony. Love love the views, inside the apartment not so much.

Family

2/10

Poor

20 Feb 2026

Gerson

It was not oceanfront room as described and promised. Our balcony faced a mountain and had almost no view as the mountain is right next to building and we were on 3rd floor

4/10

Poor

13 Feb 2026

Heather

I was supposed to have a beach front room and I didn’t get it

Leisure Friends

4/10

Poor

04 Feb 2026

Nicole

The security guard was welcoming but that's about it. The place was unkept, challenging to find

Business

2/10

Poor

02 Jan 2026

kayla

Room was neglected and unclean. Ceiling tile was missing. Sheets had fluids on them. Received a room that was not pictured in the booking

Business_and_leisure Family

2/10

Poor

02 Jan 2026

Tracey A

This property is not on the beach, beach access is across the street and have to pay daily, there was no beach towels, room was dirty, with moldy shower curtain, no extra blankets or pillows, king bed was 2 twin beds ziptied together. Dirty towels in washer, dishes still sitting on counter, no toiletries not even hand soap, paint splattered all over tables, chairs and tv. 2 chairs in room were dirty, 2 standing lamps didnt work. No restaraunt, deli or bar were closed. Pool was closed. No wifi or cable to watch tv. Not easy access to enter property half roof collapsed in. Very noisy all night. Would not recommend this property. Our 5 night stay was only 1 night and requested a full refund which office personel stated Expedia would refund and Expedia states waiting for approval from property manager but has been unsuccessful to contact by phone. Waiting for a full refund.

Leisure Partner

2/10

Poor

06 Dec 2025

Robert

Room was disgustingly dirty. Shower curtain had blood on it. Mold all in the bathroom under sink. floors and all were so dirty. No AC. No power for one whole day. No Wifi. it was the worse EXPERIENCE ever !

2/10

Poor

06 Nov 2025

KARIFF

Guest did not check in. No one was at front desk and guest was told there was no water or light on the property which was not stated when booking was being done.

Refund is being requested.

Business Self

4/10

Poor

17 Sep 2025

Ashley

The first room was cute and nicely decorated but had roaches, only one burner worked on the stove, there was no hot water, and the fan did not work. After speaking with management they offered to spray the following day if we stay. We respectfully declined asking to be moved which he agreed for additional us cash only even though we originally paid with a credit card. We were unable to speak to anyone other then the man who charged us to move rooms. He said because we paid for a package the rate is different. In my opinion the first one was cheaper because of all the issues. The second room was no upgrade but was well kept, clean, no roaches, and everything worked properly.

Leisure Family

2/10

Poor

15 Aug 2025

june

room was filled with roaches, no option to switch room ,fridge leaked . when i complain to staff they say these are privately owned, and its the owners responsibility for pest control and repairs.

10/10

Exceptional

14 Aug 2025

Owen

Good location and Great view of the Caribbean Sea

4/10

Poor

28 Jul 2025

Debra

Really needs to be upgraded! Problems with the elevator. The shower in our room was literally a pipe coming out of the wall. The water pressure was so high it hurt to stand under it. Basic cleaning--dusting along the ceiling edges would be an improvement. Our microwave had moldy food left in it!

Leisure Family

10/10

Exceptional

26 Jul 2025

Ingrid

I enjoyed my stay at the property. The room was spacious. I love the idea that the patio was overlooking the beach. If you have a question or concern management was ready to assist. I would advise anyone looking for accommodation to stay at the resort. And if cooking is your thing, there is also a kitchen.

Self

10/10

Exceptional

02 Jul 2025

Claude

The view is out of this world and the is kept clean.

Leisure Family

2/10

Poor

04 Jun 2025

Devon

Room was not ready to after 4pm. Property is poorly maintained. Later check out was not granted. No amenities at all.

Leisure Partner

4/10

Poor

02 Jun 2025

christopher

Tv wasn’t working. Maintenance couldn’t fix it. Could not get towels when we asked. The room had 2 towels total. No soap in bathroom
No pots to cook with only silverware and dishes
They originally said they didn’t have a room for us as they thought we were supposed to arrive 2 days earlier. Very disappointing!!

Leisure Family

6/10

Pleasant

16 May 2025

Naomi

Ability to walk across the street to get to Dr Cave Beach. It is an old building from my 1st stay 26 yrs ago,but the elevators work well and have been upgraded. The unit was very clean upon arrival but one of the porch chairs needed to be cleaned or replaced. The mattress was stained but the sheets were clean. Recommend replacing the stained mattress or install with a cover that can be cleaned or replaced as stains occur. Security is excellent and at door at all times.

Leisure Partner

2/10

Poor

03 May 2025

kenneth

After spending over 250 usd for the room that’s the kind of amenities there just tasteless

Business

2/10

Poor

04 Jan 2025

june

apartments that i have rented were poorly kept

Leisure Partner

6/10

Pleasant

26 Oct 2024

Elisa

The property was ok not great but ok.

Business_and_leisure Partner

8/10

Excellent

31 Aug 2024

Novellette

Nice location, quiet, lots of shopping, restaurants.
Some units need upgrade but if you are the party Type and just want somewhere to crash|sleep this is an ideal spot. Not your 7 star experience.

Business_and_leisure Friends