Name: Hotel Grand A View
Address: 3 Ramparts Close, Montego Bay, St James., JM

8/10

Excellent

26 Jul 2026

Lloyd

The view overlooking the montego Bay Airport and Harbour is to die for

10/10

Exceptional

26 Jul 2026

Sandra

The property was very clean, the workers were respectful and very helpful and served us with a smile daily.
The daily included breakfast was tasty and very well seasoned. The rooms were clean, comfortable and very spacious. Our group of over 30 who stayed there were very pleased with the accommodations and will not hesitant to return.

10/10

Exceptional

26 Jul 2026

Lawrence

Booking, check-in and check out were seamless. The breakfast was sumptuous with good variety per day. The rooms were very well cleaned every day and necessities replenished. The elevator worked well and the view from the dining area was special.

10/10

Exceptional

25 Jul 2026

MARCIA

Everything was very good

8/10

Excellent

23 Jul 2026

La'Niece De'Shawn

The complimentary breakfast was hit and fresh everyday. Staff was extremely accommodating in every way. Room was very clean. Nice little restaurant called Peppers is a short walk next door to the hotel.

8/10

Excellent

22 Jul 2026

Kylan

Needs a deep clean entire hotel.. pool needs to be clean daily!

Partner

6/10

Pleasant

21 Jul 2026

Adrian

Was an okay place to stay

Self

10/10

Exceptional

19 Jul 2026

gerald

The food is excellent and offers traditional Jamaican dishes

Self

8/10

Excellent

19 Jul 2026

Carley

The breakfast was tasty. Rooms were big. Bed comfortable

Family

8/10

Excellent

15 Jul 2026

Claritza

My bedroom was very clean. The furniture was well kept the floors were clean. The bathrooms had beautiful tile floors and shower, and were very clean.
The pool area was a nice touch and it stays open 24 hours.
The restaurant served a variety of dishes and cocktails. For dinner, I had the curried goat and it was delicious! Breakfast was included.
The hotel shuttle can take you to the beach and airport at designated times.
I can’t say enough about the staff. Everyone was so welcoming, accommodating and very professional.

Self

10/10

Exceptional

13 Jul 2026

Kathleen

Our stay at the Hotel Grand A View in July 2026 was very pleasant. The rooms were very clean. The towels and bed linen clean. The view from the rooms we stayed in was excellent! We had a lovely view of the ocean and the pool. The staff were very courteous; from the driver of the shuttle who picked us up at the airport to the friendly front desk staff and courteous bell man and housekeepers. If you are in town for business, conference or visiting friends and relatives, this is an excellent bed and breakfast facility. They also have a restaurant and the food is very good! The jerk chicken and brown stew chicken excellent! I will definitely stay there again!

Business Friends

8/10

Excellent

13 Jul 2026

Michele

The overall stay was very good. The staff were kind and help, the room was clean and breakfast was good. I wish there was more options for breakfast as it was limited but it was still delicious.

Family

10/10

Exceptional

09 Jul 2026

Shantell

Our second stay at Hotel Grand A View was just as wonderful as the first, and we were so happy to return!

The accommodations were excellent, the complimentary breakfast was delicious, and the grounds were always clean, beautiful, and well maintained. Most of the staff provided exceptional service—friendly, welcoming, and always willing to help. While we did encounter a couple of staff members who seemed less welcoming, they were greatly outnumbered by the many kind and attentive employees who made our stay truly enjoyable.

One of the highlights of this trip was being able to bring my mother-in-law, who uses a wheelchair. We were so pleased that the hotel was accommodating and helped make her stay comfortable. One suggestion that could make an already great experience even better would be to install additional grab bars in the bathrooms. This simple improvement would provide greater safety and independence for guests with mobility challenges.

Overall, we had a fantastic experience, and I already know exactly where I'll be staying the next time I visit Montego Bay—Hotel Grand A View, without a doubt!

Thank you to the entire team for making our vacation such a memorable and enjoyable experience. We look forward to returning!

Family

10/10

Exceptional

08 Jul 2026

Stalin Albert

Everything went well. The staff were great.

10/10

Exceptional

06 Jul 2026

RAUL

Perfect stay

Partner

10/10

Exceptional

06 Jul 2026

Betty

Rooms were very clean staff was awesome and polite breakfast was delicious very appetizing very assistive with booking excursions and shuttle to popular places in Mobay thank u

Friends

8/10

Excellent

04 Jul 2026

Dahlia

The view

10/10

Exceptional

02 Jul 2026

Shonette

Everything about this place was unique first time in mobay with my Fiancé. we will be back soon,The shuttle was there at airport to get me the driver was very nice then once I reach everyone at hotel was so nice and friendly breakfast was free and delicious too restaurant an bar on site our room
Was so big a nice as well as the pool this place was so amazing can’t wait to go back next month , yours truly Shonette&Rodane Layne .

Partner

10/10

Exceptional

30 Jun 2026

Shane

I didn’t know what to expect for my first time visiting Jamaica. But this feels like it could’ve been one of the best hotels to pick. Will 100% come back

Partner

10/10

Exceptional

28 Jun 2026

Kreski

Overall great place to stay. Breakfast is good.

Family_with_children

8/10

Excellent

27 Jun 2026

Dagi

Staff were very helpful. Room was clean. No complaints from me.

Family

10/10

Exceptional

25 Jun 2026

Leo Dantonio

Everything was great, I only have one corcern I never received my down payment for room , the front desk made me put a additional 100 to ensure I wouldn’t smoke in room..

Partner

10/10

Exceptional

24 Jun 2026

Jeremy

Helpful and pleasant staff always makes the difference.

Partner

4/10

Poor

22 Jun 2026

Jabari

Staff was friendly, location and amenities were good but our room broke our experience. In places the property looks like it's falling apart but they are actively renovating so thats a plus. Our room looked dated and had missing fixtures. The worst part was the ac stopped working after day 1 and was just blowing dry air and not cold and leaking profusely. I had to put a towel under it to stop the water and after a day the towel was soaked and water was pooling. I really wanted to like this place but the room conditions prevented me from doing so

Family_with_children

10/10

Exceptional

19 Jun 2026

Vernita

The room is clean and the staff are friendly and courteous. There is remodeling/construction ongoing but it’s controlled and not too intrusive. Overall it was a very nice stay.

Partner

10/10

Exceptional

08 Jun 2026

Sharna

The atmosphere was both pristine and welcoming. The breakfast service was exceptional, and the staff demonstrated remarkable efficiency. Overall, it was a truly delightful visit, and we anticipate returning.

Family

10/10

Exceptional

03 Jun 2026

Paul G

The staff they are the best

8/10

Excellent

30 May 2026

Mark-Anthony

In spite of the construction due to the recent hurricane, our room was very nice and the breakfast was excellent.

Friends_and_family Family

4/10

Poor

24 Apr 2026

John

No hot water! Two remotes for the TV, without explanation. It is in the process of recovering from the hurricane last year and I’m sure it’s more than that. The staff was terrific! I felt terrible they had to work in such conditions.

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Brittany

Our stay at Grand A View Hotel was truly unforgettable. Although our original Christmas 2025 trip was delayed due to Hurricane Melissa, the experience we had during spring break was more than worth the wait.

From the very beginning, Marsha made everything special. Her warm, welcoming energy over the phone made us excited to visit, and in person she exceeded every expectation. Her kindness, beautiful spirit, and attention to detail made my children and me feel completely at home. She went above and beyond to ensure we had rooms with breathtaking views—something we will never forget.

The entire staff was incredibly kind and hospitable, greeting us warmly and assisting with our luggage upon arrival. The hotel itself is beautiful, clean, and well-maintained despite the recent hurricane damage. The food was also outstanding—both breakfast and dinner were absolutely delicious.

The level of customer service was unmatched and truly set this experience apart. I am so grateful for such a memorable stay and will definitely be returning soon.

A special thank you to Marsha—she is truly a gem!

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Thomas

Very friendly and accommodating staff. Good restaurant

Self

8/10

Excellent

24 Mar 2026

Victoria

STAFF

Friends

10/10

Exceptional

12 Mar 2026

Ena

Loved staying!

Family

2/10

Poor

03 Mar 2026

Felipe

Hotel does not look like what you have on Expedia and construction work going on. Will never recommend this place

Partner

8/10

Excellent

28 Feb 2026

Tammy

The room was spotless, the bed was comfortable, and the room temperature was perfect! More importantly the staff were very friendly and accommodating!

Self

8/10

Excellent

23 Feb 2026

andrew

Great staff, clean room, excellent food. Ongoing construction from hurricane repair was noisy as was the road in front of the hotel but I would certainly stay there again

Partner

6/10

Pleasant

17 Feb 2026

Locksley

Repairs were being conducted at the time so it was not the greatest environment. Otherwise the staff was quite good

8/10

Excellent

25 Jan 2026

Todd

Great service

Leisure Self

10/10

Exceptional

21 Jan 2026

Nigen

Our overall experience was incredible. The staff was exceptionally professional and friendly throughout. I never had any negative interactions with anyone. They were always able to accommodate my requests, no matter how big they were. The constant use of “my pleasure” by everyone was truly remarkable. This vacation was undoubtedly one of the best I’ve ever had.

Leisure Family_with_children

6/10

Pleasant

20 Jan 2026

Ann-Christin

The big issue is the traffic outside the hotell, it's very noisy.
The breakfast is a bit poor but the staff is friendly and helpful.
//Janne

Partner

10/10

Exceptional

20 Jan 2026

Raymond

Great

10/10

Exceptional

18 Jan 2026

kevin

Room was spotless

4/10

Poor

05 Jan 2026

Nima

The sheets were dirty with hairs on it. The water in the shower was not hot, and half of the time cold. They say they provide breakfast, but it was the worst breakfast I have ever had, it is just one round of breakfast with low quality. The only good thing about breakfast was the fact that we didn't need to go get a taxi for coffee. But the hotel has good security.

Friends_and_family Friends

10/10

Exceptional

02 Jan 2026

Monica

Everything we experienced at this hotel was wonderful and top notch!! The friendliest staff...the food was amazing, fresh and local! We had the best experience! They were very accommodating and willing to go the extra mile in whatever we needed! I will always remember the friendly faces of this place and their everlasting spirit even after the devistation of the hurricane, they remain to be the most resilient people and to experience their country and their culture, will always be a blessing that I am grateful to have seen!!

Leisure Partner

10/10

Exceptional

30 Dec 2025

Kenneth

The staff was very courteous, and the room was very clean.

Leisure Family

2/10

Poor

20 Dec 2025

Monika

There was no vegetarian option for breakfast at all except toast.
Room was ok, bathroom door did not close. Lot of construction was ongoing, understandably due to the damage. May have been a better experience at another time.

Business_and_leisure Family

10/10

Exceptional

18 Dec 2025

Regina

Fun and friendly

10/10

Exceptional

16 Dec 2025

Kenneth

The breakfast was good and did not need a shuttle to the airport

Leisure Family

2/10

Poor

03 Nov 2025

Anneke

They were not open.

10/10

Exceptional

25 Oct 2025

Dionne A

From i stepped in the hotel, the staff was excellent. The property is very clean. I would go back, and will also recommend it as well

10/10

Exceptional

25 Oct 2025

Michell

My stay at Hotel Grand A View was an excellent experience. The property was exceptionally well-maintained and spotless throughout. The room was spacious, comfortable, and thoughtfully arranged to ensure a pleasant stay. The staff demonstrated a high level of professionalism and friendliness, and the service provided was consistently outstanding. I was thoroughly impressed and would not hesitate to recommend this hotel to others seeking quality accommodation and exceptional hospitality.

Leisure Family

10/10

Exceptional

24 Oct 2025

Jenikea

Service was good staff was friendly will definitely book again

10/10

Exceptional

24 Oct 2025

Joyce

My name is Joyce Pessoa. I stayed at the Hotel Grand A View 10/19/25 for 4 days. The property is very clean and the staff were exceptional. Jodia and Tamara were very professional as were the others in the Restaurant. Shoera at the front desk was very helpful in regards to my needs. The hotel is very quiet. The only problem I had with my room is I had nowhere to put my clothes apart from a few hanagers in the closet. My stay was pleasant so I would return to Hotel Grand A View.

Leisure Friends

10/10

Exceptional

23 Oct 2025

Jenikea

Everything was excellent will definitely book again

Leisure

8/10

Excellent

15 Oct 2025

Kevin Devon

The room was clean, the staff was professional, and overall, it was a great trip.

Leisure Self

6/10

Pleasant

13 Oct 2025

Sheldon

Breakfast I thought was gonna be buffet style

10/10

Exceptional

13 Oct 2025

Patcheria

We stayed for two nights and had an enjoyable experience. Thank you for the healthy and delicious breakfast. Excellent staff and will stay again.

8/10

Excellent

13 Oct 2025

Dahlia

Food and staff was amazing. Will definitely be back

Leisure Partner

2/10

Poor

30 Sep 2025

allison

Poor customer service , rooms are very dated . Not worth the money

10/10

Exceptional

30 Sep 2025

Rosesalyn

Excellent staff, food and vibe.

10/10

Exceptional

29 Sep 2025

Terrica Julice

The staff were amazing. Always smiling and happy. I will be back

Leisure Self

6/10

Pleasant

26 Sep 2025

Kim Chika

Great location

Leisure Friends

6/10

Pleasant

20 Sep 2025

Carlet

I liked how clean the property was, however after day one i realized the housekeepers werent as meticulous when cleaning. The food was ok the first day break was very good but as the days went by the standard fell, there wasnt alot of options. The phone wasnt working in our room. I think

10/10

Exceptional

17 Sep 2025

Shiquita

The property was had a really great view of the ocean

Leisure Self

10/10

Exceptional

13 Sep 2025

Diana

Hotel was clean staff friendly and helpful. Dining options were good in the hotel also close to mbj airport. Also other dining options in Walking distance and safe.

Business Self

10/10

Exceptional

05 Sep 2025

Alaki

Restaurant didn’t have Sparkling water or tonic water so I had to drink a soda. They need better Vegan menu other then that I would definitely recommend again.

10/10

Exceptional

27 Aug 2025

Shanice

My family and I stayed here the last night of of our vacation and it was perfect. Very convenient. Our room was directly in front the pool so we did a late night swim with my 1 year old and then breakfast was right up the stairs overlooking the ocean. You had the option to dine inside or on the balcony. It was cute and would definitely stay again to end my vacation. It’s close to the airport and they provide transportation to the airport!

Leisure Family_with_children

10/10

Exceptional

26 Aug 2025

Heather

I LOVED EVERYTHING!! From the front desk staff who were absolutely amazing to the bellmen, the shuttle driver and the restaurant staff. I can’t say enough about how friendly, polite and helpful they all were to me. They are very knowledgeable about the area and are genuinely happy to help.

The property is in a great location close to the airport…and the VIEW. It is very well maintained and the room was excellent. Can’t forget to shout out the housekeepers and security…loved staying with y’all and I’ll be back soon.

Leisure

8/10

Excellent

24 Aug 2025

Jerlyn

Proximity to airports / the staff were great at customer service

Leisure Partner

10/10

Exceptional

24 Aug 2025

Dorethicah Alexandria

Amazing welcoming staff that go above and beyond to ensure safety. Traveled a lone female and felt super protected! Even gave me shuttles to destinations not on the route to ensure my experience was amazing

Leisure Self

10/10

Exceptional

22 Aug 2025

Joan

I enjoyed the property, the view, and it was very clean. The workers were very pleasant as well.

Leisure Family

10/10

Exceptional

20 Aug 2025

Jeffrey

Staff friendly!

4/10

Poor

19 Aug 2025

Ernesto

I had high hopes for this property after reading high reviews online. However, I ended up with a few negative experiences:

- First room I was given had bugs in various places. We initially shrugged it off until we saw them on the bed as well.
- When we mentioned this to the front desk, they moved us to a different room but did not so much as apologize or seem interested in the bugs.
- Customer service was subpar from check in to check out.

10/10

Exceptional

19 Aug 2025

Jacqueline

All of the staff was welcoming, accommodating. The issue we had they settled it quick. From security to the front desk, wait staff and house keeping was great! No complaints. The view was AMAZING! Looking forward to our next trip to Jamaica! Thank you everyone!

Leisure Friends

10/10

Exceptional

18 Aug 2025

Tammy

Loved it

Beautiful clean Hotel. The staff were great very good. Location very recommended.

Partner

8/10

Excellent

17 Aug 2025

verna

The property have an amazing view.The staff was very helpful and friendly.I wished they had more options for the breakfast The pool was not properly maintained. Free transport from and to the airport.Overall was not bad,
Stayed 6 nights

Leisure Partner

4/10

Poor

16 Aug 2025

Joshua

Good view

Leisure Self

6/10

Pleasant

15 Aug 2025

Robert Cecil Brooks

My stay at the hotel was unfortunately limited by several issues with the amenities. The pool, which I had been looking forward to using, was not well-maintained—there were visible bugs in the water, and I even witnessed guests attempting to clean them out themselves. This made the pool far less inviting and raised concerns about overall cleanliness standards. In addition, the water in both the shower and sink was not functioning properly, with low pressure and inconsistent flow. It appeared that there may have been clogged or damaged pipes, which impacted the comfort and convenience of my stay.

As for the dining experience, I was under the impression that breakfast would be unlimited, but the portions and service felt restricted. The servers did not seem very attentive, and it gave the impression of being overly cautious with serving sizes. I believe the breakfast menu could be improved by offering a more diverse selection, blending both Caribbean and American options to cater to a wider range of guests. I was particularly disappointed that bacon—something many guests expect as a standard breakfast option—was not available at all.

While I appreciate certain aspects of my stay, these areas left me feeling underwhelmed, especially given my expectations. I believe with better maintenance, more attentive service, and an expanded breakfast menu, the hotel could provide a much more enjoyable experience for future guests.

Leisure Self

10/10

Exceptional

13 Aug 2025

Felisha

Great

Leisure Self

6/10

Pleasant

09 Aug 2025

Kareel

There were ants in the room that bit us up. First day we noticed it, we didn't have any food in the room. The 2nd night we were there, we had some leftover food that we put in the fridge but we kept the bag out. The bag had a lot of ants when we woke up the next morning. The property was beautiful and we had great views but the ants and getting bit up was a negative experience.

Leisure Partner

10/10

Exceptional

08 Aug 2025

Howard

The restaurant food and service were exceptional! Enjoyed every meal. Staff are friendly, knowledgeable, and professional. Would come back again in a heart beat!

Leisure Family

4/10

Poor

07 Aug 2025

Kellye

The lock on the door was broken. The location is terrible. Check out is 11am. Cats and dogs in the front. Pool dirty with tons of debris floating. Expedia should be ashamed to have this place on their website.

Leisure Friends

8/10

Excellent

06 Aug 2025

Patrick

The sunset view from my room was a beauty.

6/10

Pleasant

05 Aug 2025

Abigail

The staff was absolutely excellent. They were friendly, attentive, and went out of their way to make sure I was comfortable. With a bit more attention to cleanliness, this place could really shine.

8/10

Excellent

05 Aug 2025

David

Checking in and out was very easy and overall staff were very kind friendly and respectable. Food was very delicious and I wish you can add more varieties on the breakfast to give your visitors more choices.

Leisure Self

10/10

Exceptional

05 Aug 2025

Keneson

My stay was amazing. The pool, the rooms amazing staff, the food. Everything about grand a view is great. It speaks for itself. Very beautiful views from Its location. I stay there every time I visit Montego Bay.

Leisure Partner

8/10

Excellent

04 Aug 2025

Stephen

His property was better than I was expecting. My room was clean and spacious. The restaurant & bar was a bonus

6/10

Pleasant

01 Aug 2025

Dimitra

Flight was cancelled and booked this hotel because it was Near the airport. Called hotel for shuttle and came within 15 minutes! Check in process was pretty good. Had to wait for rooms to be ready and hung out by the pool.
Restaurant Food was good but took forever for the food to be served, an hour is too long for mainly sandwiches.
Bathroom door did not lock.
It was noisy because it's on a road and can hear people in the lobby because it echoed a lot.
Complimentary breakfast was buffet style but was told can only have one plate after we ate.
For the inconvenience of our flight cancelling due to weather, it was okay for one night. Thankful there were rooms available near the airport.
Shuttle service back to airport was great no traffic under five minutes.

Leisure Family

10/10

Exceptional

01 Aug 2025

Tanya

Enjoyed view and beautiful hotal

Leisure Family

10/10

Exceptional

31 Jul 2025

Christopher

Very clean and updated hotel. Resort like in many ways.. nice pool, nice facilities like gym etc great for families.

Leisure Family_with_children

8/10

Excellent

31 Jul 2025

Brian

The property was good. Good lousy. Lot of Jamaica restaurants are cooking food crap

Leisure Family_with_children

8/10

Excellent

27 Jul 2025

PATRICK

Neighbourhood noises. Very friendly and helpful staff

Leisure Self

10/10

Exceptional

27 Jul 2025

ANGELA MARIE

Great!!!

10/10

Exceptional

25 Jul 2025

Roberta

The property is absolutely gorgeous 😍 The views were stunning, the room was super clean, the food was a bit pricey but good. The breakfast buffet was decent just wish they had more options.

Leisure Partner

8/10

Excellent

23 Jul 2025

marcia

Complimentary breakfast for great!
The view from dining areas and from several areas of the property.
Staff friendly and very accommodating.

I can’t find anything that I didn’t like

Business_and_leisure Self

8/10

Excellent

21 Jul 2025

Khishannon Ross

We honestly throughly enjoyed the staff and service. It has great potential even being off the beach but it needs an upgrade. Some of the fixtures were broken and the place was in need of some tlc.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Judith

The property was clean and the staff very friendly. It has a fantastic view from the dining room and terrace. Only stayed for one night.

Leisure Partner

6/10

Pleasant

19 Jul 2025

Melissa

The only problem I had was transportation. They state they have transportation, when I called the property she state they was unstaffed and she couldn’t reply to my email . I had to pay for private transportation to and from the airport.

Leisure Self

6/10

Pleasant

18 Jul 2025

Verified traveler

Nice hotel

The picture in the advertisement is misleading, there are no oceanview rooms that have an unobstructed view, only the master suites are, but we were not told that until we'd checked in. However, it was a nice, clean room with a not-so-bad view.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2025

susan

Great location. Staff is very accommodating. Best view overlooking Montego Bay from their Terrace amd restaurant in the morning for breakfast featuring local food and standard western style choices.

Leisure