The Historic Davenport, Autograph Collection

10/10

Exceptional

25 May 2026

Verda Jean

A very nice place to stay. It clean, comfortable and a pleasant sorrounding

Family

10/10

Exceptional

25 May 2026

Roy

This hotel is an exceptional value for the gorgeous, historical setting

Partner

2/10

Poor

24 May 2026

Baltazar

Not interested in writing anything about our experience with this hotel

Friends_and_family Family

10/10

Exceptional

24 May 2026

Mary

Super helpful friendly staff. I had a newly broken arm to deal with and needed a little extra TLC. The thoughtfulness of the front desk, concierge, room care and wait staff was much appreciated.

Self

10/10

Exceptional

23 May 2026

Caden

Love this hotel!!! Everything was beyond our expectations so if you have a chance to stay at one of the Davenport Hotels in Spokane (I think there are 3?) this one is amazing...our friends stayed at the Davenport Grand Hotel near convention center and comparing the two I loved ours for the old world charm and history of the place. Food at the restaurant was lovely and the ambience added such warmth to everything.

Family

10/10

Exceptional

20 May 2026

Eugene

Everything was great

Partner

10/10

Exceptional

18 May 2026

kathleen

Great history, beautiful hotel inside, food and lounge areas available. Very clean and comfortable room.

Partner

10/10

Exceptional

17 May 2026

Faith

The character of the Historic Davenport is unparalleled! Staff was terrific and the food at the Peacock Lounge was absolutely delicious!!!!

Self

10/10

Exceptional

16 May 2026

Dave

S

8/10

Excellent

14 May 2026

Paola

Historic property with a lot of charm and great service

Business

6/10

Pleasant

13 May 2026

Richard

Have been coming here for decades. Ever since Marriott took it over, it's lost the luster and appeal that made it a great place to stay. Always understaffed. You are placed on hold forever (if the phone is even answered) to order room service or contact the front desk. Management has an I-don't-care attitude. We are saying goodbye and will start to try other hotels in the area.

Partner

10/10

Exceptional

13 May 2026

Tina

The hotel was an excellent experience, providing a comfortable and welcoming atmosphere. The staff were exceptional. The rooms were immaculate and well-maintained. The location was convenient, making it easy to access nearby attractions. Overall, the hotel exceeded our expectations.

Friends_and_family Friends

10/10

Exceptional

12 May 2026

Jeffrey

Great property

Business

10/10

Exceptional

11 May 2026

CHARLES

Valet parking, one dinner and one breakfast, service all around was superb, great staff! Have been a guest 5 times during recent years and always pleased!

10/10

Exceptional

08 May 2026

Jeffrey

great valet parking,
check in took a bit of time because there were several wedding parties checking in at the same time,
love the hotel, great location, easy walking distance to or event
wanted to eat in the Palm Lounge for breakfast but they were a bit overwhelmed so we went elsewhere

Partner

4/10

Poor

07 May 2026

David E

I have been going to the historic davenport for years and this is the first poor experience that I have had. The plumbing didn't work correctly. Plumbing is just math and putting stuff together when done correctly it works, when done on the cheap and incorrectly it doesn't work properly. I asked for some more towels, I received what seemed to be used towels. On checkin I asked for 6 months prior a room on the top floor, they didn't pay attention to my request. They didn't pay their tv cable bill, several channels did not work with a message saying their contract expired. In years past they would have a sturdy laundry bag for dirty clothes, with their logo on the bag, a wonderful and economical way to advertise, this time it was a cheap nondescript small bag. Overall, I was not happy during this stay.

Self

10/10

Exceptional

06 May 2026

Travis

It's always a pleasure staying at this iconic hotel. Love everything about it. The history, service, and the food! All excellent!

Partner

10/10

Exceptional

06 May 2026

Arthur

Great historic hotel and Fido is allowed

Partner

10/10

Exceptional

05 May 2026

William

The front desk could use more staff - especially during Bloomsday - however, the staff there was excellent.

10/10

Exceptional

04 May 2026

Isidra

Clean room. Great service.

6/10

Pleasant

03 May 2026

Donald

The historical and architectural features were beautiful. However, for a hotel of this caliber, the Housekeeping was dismal. Our first full day there, no one had come to clean the room by 4 PM, so I called the front desk and they told me they were all behind. Two hours later, knowing it’s still come, so I called and asked for towels at least. They did bring those. The next day I let them know that we weren’t thrilled that the housekeeper hadn’t come, and we had to clean the room light on the door. We got home at 5:30 in the evening and still no one had come to clean the room. I went down to the front desk and ask for a manager, and was told the manager was at lunch and they would call me when they returned. They never did, but about 6:30 PM. They sent a housekeeper to do the room. This is not something that I would expect when you pay this much for a hotel room and it is supposed to be a high caliber place to stay.

Family

8/10

Excellent

03 May 2026

Erin

Beautiful lobby. The famous Davenport mattress was old and dipped on one side.

Friends_and_family Friends

10/10

Exceptional

03 May 2026

Peter

Beautiful hotel jam packed with history. Super clean and you could tell they pride themselves on all the big and small details. We saw the bar tender after the main bar was closed one night on his hands and knees cleaning and polishing the brass legs of the tables. This building is a treasure and I applaud ownership for maintaining it. Well done and please continue.

Partner

8/10

Excellent

02 May 2026

Heather

Clean room, new carpet in halls and room, marble bathroom, staff was friendly, very good breakfast in their restaurant (added cost), valet parking available (we always use it at this hotel).

Partner

10/10

Exceptional

02 May 2026

Thomas

Amazing Berry and Crab Louie salads

10/10

Exceptional

01 May 2026

Jennifer

Fabulous room comfortable bed and pillows
Did not visit the swimming pool or gym as we were busy
working
I lost my cardigan and called when I got home They retrieved it and are holding it until we return to Spokane in 2 weeks
All positive It is my go to place now
We usually stay at the Tower but this was spectacular
Negative
Price of parking
We self parked the car for 2 nights it was supposed to be $28 per night the bill was $106 and another $48 to get out of the lot at the end of our stay
We are looking into that in case there was a mistake

Partner

10/10

Exceptional

01 May 2026

Lelani

The stay was comfortable and the rooms were clean. The bakery has great peanut brittle cookies too!

Partner

4/10

Poor

27 Apr 2026

Debra

Checked in at 3pm room not ready says would call me , Sat in chairs by elevator, no place to wait and not have to pay for food or drink. 496pm went back to front desk ,line ifc8 people. Hot in line , 10 min get called over by a Brittany but as we walk up a man who was not in any line walks up to Brittany. She finds up helping him while we stand there

10/10

Exceptional

27 Apr 2026

Amy

Always a wonderful experience. The hotel is beautiful, the staff is exceptional and the food and beverages are very well done with an excellent variety and very top notch taste and presentation.

Partner

2/10

Poor

27 Apr 2026

Tracey

Check-in was an absolute nightmare!

We arrived at 5:00 PM and waited in line for 20 minutes, (there only one person working at the front desk). When we finally got helped, we were told our room wasn’t ready—no estimated time, just “we’ll call you.” It took another hour and 15 minutes before we received that call.

We then waited in line again for another 20 minutes to get our keys. Unfortunately, the keys didn’t work for the elevator. A man already inside assumed we didn’t know how to use it and used his key to help us.

When we reached our floor, the key still wouldn’t unlock our room. We double-checked the room number—it was correct—so back down to the front desk we went. We were issued a new set of keys, which worked for both the elevator and the room.

As we started settling in, one of the teens noticed luggage already inside. We had been given keys to AN OCCUPIED ROOM.

Thankfully, no one was in the room at the time, but it was still a serious and concerning mistake. We returned to the front desk for a fourth time before finally receiving a key to an unoccupied room. The entire process took over two hours.

I’ve since reached out three times and have been promised a call from the manager, Tawnee. It has now been two days, and I have yet to hear anything.

For nearly $300 per night, this experience made it feel like guest care ends once payment is made. There are several very nice hotels in the downtown area—I would strongly recommend avoiding this one.

10/10

Exceptional

27 Apr 2026

Nels

beautiful hotel

Family_with_children

10/10

Exceptional

26 Apr 2026

Shelly

We enjoyed our stay a lot. However, our dinner meal was not a good experience. It started with drinks which were not correct. We ordered salads and were short one salad. The waitress said it was her fault later but we opted at that point to have it delivered. Everyone’s steak were either undercooked or overcooked. The undercooked one was sent back but then came back overcooked.
We have eaten and stayed there before and it was all exceptional. Unfortunately, we were very underwhelmed and disappointed this time. The meal only and drinks! Everything else was superior! Thank you for your time.

Friends_and_family Friends

8/10

Excellent

26 Apr 2026

Michael

Check in was slow. I arrived at 3:50 and room was not ready until after 5. Also long line for check in. Seems they were short staffed as that has never happened before

Self

8/10

Excellent

24 Apr 2026

Christi

Everything was quite lovely, except the coffeemaker in my room did not work. I was in a rush, so asked for a short cup on the way out, and it was not complimentary!

10/10

Exceptional

24 Apr 2026

Izabelle

yes the breakfast menu is fresh!

Partner

10/10

Exceptional

23 Apr 2026

Jacquelyn

Amazing

10/10

Exceptional

23 Apr 2026

Ellen

There was a minor mistake at check in, and without prompting I was given a beautiful suite. The entire hotel is beautifully restored and decorated. The bar and restaurant are in the center area and had good energy of people both during the day and evening. Feels very elegant and nostalgic. The immediate surrounding around the same block aren’t very interesting, but it’s a quick flat walk just a couple blocks to be right it the mall and the river.

Self

10/10

Exceptional

21 Apr 2026

Lillian

Did not go breakfast

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

David

This is a beautiful classic facility. We loved the ambiance and well cared for facility. We will definitely return!

Partner

8/10

Excellent

18 Apr 2026

Lori

Nice historical hotel but mistakenly thought I had booked the Grand Davenport. Didn’t realize there were two . It was very nice

10/10

Exceptional

18 Apr 2026

harpreet

Beautiful historic hotel- bed is quite high off of ground which could be difficult for some .

8/10

Excellent

13 Apr 2026

Debbie

Hotel is very clean and maintained well. Beds are incredibly comfortable and the rooms are wonderful.

Family

10/10

Exceptional

12 Apr 2026

Megan

Beautiful hotel- we really enjoyed staying here and enjoying the history of the hotel. Kids enjoyed the pool and the proximity to restaurants. We would stay here again.

Family_with_children

4/10

Poor

12 Apr 2026

John

We were placed on the 12th floor not knowing the place was haunted and had spirts visit us throughout the night. Not getting any sleep we asked to check out in the morning and were told by the front desk that there would be no refunds

Partner

10/10

Exceptional

11 Apr 2026

Heather

The restaurant downstairs had very good food. The staff in the entire hotel was great! The location was perfect! We were able to walk to everything we wanted to see. I highly recommend staying here!!! We'll be back for sure!

Partner

10/10

Exceptional

11 Apr 2026

Andrew

Was a wonderful treat to experience the Davenport

10/10

Exceptional

09 Apr 2026

Darren

Clean

Self

10/10

Exceptional

08 Apr 2026

Mollie

Spa services were great! Hotel is gorgeous. Restaurant food was pretty good in an amazing atmosphere.

4/10

Poor

07 Apr 2026

Joi

First, we were told the room slept 3 adults. With only 1 King bed, that wasn't going to happen. Then the TV only had 6 working channels (They had lost their contract with Direct TV). There was no microwave in the room. The conditioner was empty in the shower and when we asked for more, no response. Called the next day and asked again and they brought us shower gel. The toilet would continue flushing itself every few minutes unless you jiggled the handle.

Friends

10/10

Exceptional

06 Apr 2026

Sean

No fridge or microwave in room

10/10

Exceptional

28 Mar 2026

Mirella

One of the most beautiful hotels I have ever stayed at. Elegance! Superior service! Fantastic bars/restuarants. Beautiful large bedroom with incredible views of Spokane. Exquisite! I will definitely be back, again and again.

Partner

10/10

Exceptional

27 Mar 2026

Nisa

Delicious clean wonderful

10/10

Exceptional

24 Mar 2026

Murielle

The entire stay was extremely easy! Our valet (James) was such a sweetheart and went above and beyond to make sure our car was taken care of and we were comfortable.

Partner

10/10

Exceptional

23 Mar 2026

jeana

Clean room

10/10

Exceptional

22 Mar 2026

Oliver

Yes

10/10

Exceptional

20 Mar 2026

Scott

Beautiful, pet friendly, and fun staff. A must stay when in Spokane.

Partner

8/10

Excellent

18 Mar 2026

Jacquie

I wrongfully assumed that you would get free parking when staying overnight. That was expensive for one night stay. Over $300 for a standard king room with parking cost. Not sure I would do that again.

Partner

8/10

Excellent

08 Mar 2026

Melodee

A magnificent historical hotel. Located near Spokane River Park - such beauty and fun. Only problem was a strange odor that kicked in my asthma.

Family

10/10

Exceptional

08 Mar 2026

Dennis

Such a beautiful place with astonishing architecture. A bucket list must.

Partner

8/10

Excellent

07 Mar 2026

Kent Bryan

Hot tub was perfect and great.

Family

10/10

Exceptional

06 Mar 2026

Angela

We had a really nice stay for my daughter’s birthday. She enjoyed the spa earlier in the day and said she’d definitely go to get a massage and facial there again. It is such a lovely hotel. We really enjoyed it.

Family

10/10

Exceptional

04 Mar 2026

Shonda

The food was great other than the crab cakes

Business

10/10

Exceptional

03 Mar 2026

Christine

Classic, beautiful hotel.

10/10

Exceptional

01 Mar 2026

Heather

Check-in was great! The gal had a sweet demeanor and was very friendly. Roo. Was nice! Shower was dirty though and had hair on the wall from the previous guest. Checkout was quick, easy and that gal was also super sweet! Great representation at the front desk!

10/10

Exceptional

01 Mar 2026

Rebecca

The hotel was so beautiful, staff friendly, comfortable room.

Friends

10/10

Exceptional

25 Feb 2026

Pamela

Everything was great!

10/10

Exceptional

25 Feb 2026

Martin

Nice room, elegant hotel

Self

6/10

Pleasant

23 Feb 2026

Jessica

I had originally asked for a nice room for our anniversary celebration and when we got to the room the bed was literally curving in word to the point where you could see it and we were told there were no other rooms available then we had a piece of bread from the ice machine yes you read that correctly, and then spoke with a manager and was then transferred to another room which was great however the TV only produced sound

2/10

Poor

23 Feb 2026

Crystal

Took over 2 hours to get a room, holes in bedding and hair in shower.

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Susan

Customer service was great! Friendly staff answering calls and requests right away. Beautiful historic building!

8/10

Excellent

20 Feb 2026

Sarah

Staff are lovely. Gorgeous, comfortable property.

8/10

Excellent

19 Feb 2026

Wade

Staff were awesome 👍

10/10

Exceptional

18 Feb 2026

Megan

Perfect stay and comfortable!

Partner

10/10

Exceptional

18 Feb 2026

Scott

Very luxurious and incredible history! Will stay again

Partner

10/10

Exceptional

16 Feb 2026

Erik

Amazing service! Exceptionally clean room!

10/10

Exceptional

16 Feb 2026

Frank

Room was perfect.
Staff was all amazing and helpful.
Tawnee was super nice and helpful. Jennifer also was super helpful and pleasant. I wp

Partner

4/10

Poor

15 Feb 2026

Andrew

The staff were all excellent and doing their best on a very busy weekend. The room was well appointed, but there was significant mildew in the shower ceiling and on the bathroom blinds. The mattress was well worn with a significant sag in the middle. My wife and I both woke up with significant neck and back pain. There was a $10 parking up charge due to an event, so the parking for one night was $38 for hotel guests. The $20 destination amenities charge applied after checking out also feels excessive and unnecessary given the accommodations.

Partner

10/10

Exceptional

13 Feb 2026

Heather

The hotel staff really made me feel at home. I left my eye glasses behind, and only noticed when we were out to breakfast and had already checked out. There were 3 people involved in helping me find them, all so concerned and helpful.

Partner

4/10

Poor

03 Feb 2026

Tiana

Hello,

I’m writing to share feedback regarding my stay at The Davenport last night. I’ve stayed with you several times in the past and have always had positive experiences, which is why this visit was especially disappointing.

We arrived to check in at 4:00 pm and, despite checking back every 30 minutes, were unable to access our room until 7:00 pm after waiting in the lobby for nearly three hours. The front desk offered a complimentary box of peanut brittle and mentioned an “upgrade,” though the room we received was the same room type I had originally booked.

Additionally, we experienced an issue with a food delivery. The delivery driver was told to leave our order at the front desk and that we would be notified. After waiting about 15 minutes with no call or message, we went downstairs to find our food sitting unattended on a side table while front desk staff were chatting.

Between the extended check-in delay, lack of communication, and overall service experience, this stay fell well below the standard I’ve come to expect from The Davenport. I wanted to bring this to your attention and would appreciate any consideration you feel is appropriate.

Thank you for your time,
Tiana Simmons

Leisure

10/10

Exceptional

27 Jan 2026

Shelly

Beautiful hotel, large room and comfy bed. Our room smelled smoked in so we were moved to another. There was some construction work but that ended at 5:00 so quiet after that. Bar areas were great with friendly bartenders.

Partner

10/10

Exceptional

27 Jan 2026

Jaime

This place is always impressive. I’ve stayed there over 5 times and will continue too forever.

Friends_and_family Friends

10/10

Exceptional

27 Jan 2026

Brett

Above excellent in all regards

10/10

Exceptional

25 Jan 2026

lorena

Pillows were too flat

10/10

Exceptional

23 Jan 2026

Jennifer

Room was clean. Bed was comfy. Dinner was delicious in the Palm restaurant. Breakfast sandwich and mocha from the Emporium was perfect.

Leisure Friends

10/10

Exceptional

21 Jan 2026

Erika

Lovely every time I stay. A classic and classy, old school hotel.

Business Self

10/10

Exceptional

19 Jan 2026

alex

Valet service was excellent, room & restaurant was amazing, candlelight venue also amazing

Leisure Partner

10/10

Exceptional

19 Jan 2026

Melanie

The Historic Grand Hotel was an amazing property within walking distance to great restaurants, shopping, ice skating, parks, trails, and more. Exceptionally comfortable mattress and bedding. We splurged on massages, and the Spa had exceptional service and great amenities. Spa staff encouraged us to explore the second floor of the hotel and poke into open rooms and we learned so much more about the hotel history and its amenities. The lobby bar and peacock lounge are icons. The service and class are timeless. For a whole different vibe, Neato Burrito right across the street is a great casual bite.

Leisure Partner

2/10

Poor

18 Jan 2026

alan

Booked a king and was given a queen. Terrible

6/10

Pleasant

18 Jan 2026

Adrianna

Trash on the floor in the bathroom from past guests. Holes in sheet and blanket. No full size pillows. No garbage bags in garbage cans. Air system very loud with other reoccurring noises. Stains on bathroom towels.

Leisure Partner

6/10

Pleasant

18 Jan 2026

Greg

App didn't have keys ready when room was. Had to check in at the desk because the app didn't do anything. Only one person at check in desk of 4 computers with a long line of guests waiting to check in. Service has really gone downhill since the Marriott takeover.

Leisure Partner

10/10

Exceptional

12 Jan 2026

Lynette

Courteous, professional and friendly staff

2/10

Poor

11 Jan 2026

Matt

All soap was empty, toilet broken too loud surrounding to sleep

Leisure Partner

8/10

Excellent

11 Jan 2026

Tarri

Great place to stay and have dinner and a concert. Bed was terrible. We laid down at 11pm at night only to learn that our feet were higher than our heads because the bed was so bad. It was late and we were tired so we just tried to sleep.

Business_and_leisure Partner

10/10

Exceptional

10 Jan 2026

sandi

Beautiful historic hotel very well preserved. Wonderful staff great amenities good food and very walkable location for Spokane.

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Mahfuza

Our room was spacious. The hotel feels luxurious, historical. On Friday night it got extremely busy and people had to wait for 20 min for valley parking. We just parked on the side of the road and walked in to check in. We enjoyed playing in the pool though the floor is very slippery around the pool area. My daughter had few bug bites which weren’t there before and she claimed it was bed bugs. None of us did. When we checked out, we mentioned that to the front desk and they told us we should have told them immediately. They seemed very concerned.
We had dinner in the restaurant and it was fancy and delicious!

Leisure Family_with_children

10/10

Exceptional

06 Jan 2026

Kate

The room was beautiful and clean. The hotel itself is my favorite in WA state. So gorgeous. We loved the room service and the bed was super comfortable.

Leisure Partner

10/10

Exceptional

05 Jan 2026

leonard

This property lived up to it's reputation as a classic first-class hotel. The hotel staff from check in to check out was very accommodating. We couldn't have had a better stay.

10/10

Exceptional

03 Jan 2026

Kristin

Breakfast was great!

Leisure

8/10

Excellent

02 Jan 2026

Michael

Very nice place and helpful valets. However we prepaid for parking and the manager on duty refused to allow that to be credited toward our valet parking, even though it had been applied to the same bill. I’m pretty irritated by that, if only because I wasn’t surprised.

Business_and_leisure Partner

10/10

Exceptional

30 Dec 2025

nicole

great hotel
super cool historic property and love the lobby

Leisure Family