Doubletree Hotel Spokane-City Center

6/10

Pleasant

24 May 2026

Robyn

The room was ok, carpet worn bad, bed had a dip in it, not comfortable at all. Worst part was that when I went to make coffee, the coffee maker was dirty and the liquid creamer was actually curdled and I had to dump out my coffee. Probably one of the worst stays I’ve had at a doubletree or Hilton property. I won’t be back, even after the remodel is finished.

Partner

8/10

Excellent

24 May 2026

Jana

Clean. Parking ins't super close but available at an additional fee. We had no microwave. We did have a minifridge. And a weird barn style sliding door for the bathroom. Didn't seem to fit well for a hotel room. Staff was ok. Did their job. They we

4/10

Poor

17 May 2026

Brandon

Checked in on Sat May 16. Our 1st room toilet wouldn't flush. Took the top off & the latch inside kept coming off everytime you'd try to flush. Went to call the front desk, phone was unplugged. Then the buttons didn't work for front desk. Went down to ask for another room. 2nd room was same style room but the shower tub paint was literally peeling completely off as we were looking at it. Phone worked this time, called for a new room. They said all they have in the same style is accessibility room & all the others are dirty. Checked out the room & decited no. They ended up giving us a smaller room which had no problems & $50 to the hotel restaurant which we got fries & brussel sprouts that were both completely burnt. Wasn't a good experience TBH. Especially for a Hilton.... Oh also the panel for the seperated elevator is falling off & the lighting in the rooms suck. No ceiling lights?!?

8/10

Excellent

10 May 2026

Mary

There is an additional fee for parking.

2/10

Poor

10 May 2026

Randy

Room was clean (once we were able to get into a room), staff was very friendly and as helpful as they could be, no free breakfast, overpriced, parking over priced. Will Never go back

10/10

Exceptional

07 May 2026

Marci

It was a perfect location for visiting the convention center

8/10

Excellent

06 May 2026

Derrek

Our stay was during a remodel, so there was a lot of construction and loud noise. Unfortunately, it detracted from our stay. We have stayed at this hotel before, however, and it is very nice and a great location for Bloomsday. We will stay there again, hopefully next time they’ll be finished with their remodel.

Friends

4/10

Poor

04 May 2026

Kathy

The room was clean and bed was comfortable. The shower was probably the highlight because the water pressure was good and it was hot. We saw promotions everywhere about warm cookies upon arrival, we were offered and given 0. We were looking forward to the hot tub which was out of order. There were no towels in the pool area, called the front desk asking if some could be brought out so that we didn’t drip water all over the floors, 20 minutes later still no towels. I would suggest taking your room towel just in case.

Partner

6/10

Pleasant

04 May 2026

Teri

You pay for your breakfast.
You pay to park.
Rooms were clean but no plastic garbage bags to line the cans. Not enough toilet paper.

Only an outdoor pool.

For the price and tge extra surcharges, it did not meet my expectations.

Family_with_children

8/10

Excellent

04 May 2026

Leanne

Parking is very expensive

2/10

Poor

04 May 2026

Margarita

You need pay for parking and the building very old no good

Family

10/10

Exceptional

04 May 2026

Sylvia

Clean an friendly staff. Conv

Friends_and_family Friends

6/10

Pleasant

03 May 2026

Sheila

Lobby was being remodelled which meant a bit of noise and cosmetically not very appealing. Hot tub was out of order. Housekeeper did not empty our garbage cans. I addressed a staff member in the hallway to ask a question, and they appeared to be wearing earbuds and walked right past me.

Friends

10/10

Exceptional

03 May 2026

Brian

Chris at the front desk was awesome and made me feel welcome.

Family

10/10

Exceptional

03 May 2026

James

Everyone was helpful and efficient

Family

10/10

Exceptional

03 May 2026

Jessica

Clean room and parking was accessible

Family

8/10

Excellent

03 May 2026

Patricia

Did not eat there

Friends_and_family Family

6/10

Pleasant

03 May 2026

Preston

AC unit was too load

Friends_and_family Family

10/10

Exceptional

03 May 2026

Tammy

Perfect as always!

Self

10/10

Exceptional

01 May 2026

Brandee

Clean room with comfortable beds. Hotel is in a convenient location. Front desk was super helpful to resolve our only issue for parking. At check in we weren't told we are automatically charged to park, so we paid for parking in the garage that was unable to be canceled. The young lady who assisted in the morning was helpful and removed the hotels parking fee to offset. Has a bar with restaurant on site that was open until midnight. They have a large selection for breakfast that is available to purchase and have a coffee shop on site.

Friends_and_family Family

8/10

Excellent

28 Apr 2026

Gina

All was great except the fridge! Small and in need of replacement.

Family

10/10

Exceptional

27 Apr 2026

Rebecca

Parking garage staff were friendly and helpful. The front desk ladies were amazing!

Family_with_children

8/10

Excellent

27 Apr 2026

Kiley

The staff were excellent. The restaurant, Spencer’s, was great as well.
Hotel is old and under renovation I do believe.

Partner

8/10

Excellent

27 Apr 2026

Holly

Great bed! Comfy and enjoyed the king size. Water for showers was HOT. Would not recommend leaving children unattended in the tub. $28 a night for parking (only available in the garage, unless you find street parking somewhere). Room was ok clean, but there was hair in the shower that wasn't ours. Skipped the minimum $10 breakfast, Starbucks is in the cafe entrance though.
We stayed for a concert in the Spokane arena. About a 10-15 minute walk, going through Riverfront Park.

Partner

6/10

Pleasant

24 Apr 2026

Brock

Rooms are ok, hotel is ok, location is great

10/10

Exceptional

12 Apr 2026

Richard

Yes, yes
Park in convention ctr garage at a discount

Family

8/10

Excellent

29 Mar 2026

Lillian

.

Business

8/10

Excellent

16 Mar 2026

Megan

Great place to stay especially if you have something at convention center .

10/10

Exceptional

07 Mar 2026

Eugene

Fantastic sleep. Clean.

Family_with_children

6/10

Pleasant

01 Mar 2026

Celeena

Room was great! Just wasn’t expecting to pay to park at the motel

6/10

Pleasant

22 Feb 2026

Robert

.

10/10

Exceptional

21 Feb 2026

Megan

Clean safe nice place to stay

8/10

Excellent

19 Feb 2026

Lisa

Very clean

2/10

Poor

18 Feb 2026

Kathleen

Staff was not friendly at check-in or check-our. was charged twice for parking. Will stay at the Grand from now on.

8/10

Excellent

17 Feb 2026

Kim

The staff was great! Very nice and quick to respond to any needs or questions we had. We reserved 2 rooms and were upgraded to spacious rooms with beautiful views and very comfortable beds. The only downside we found here was there was no shuttle service to the train station. It is less than a mile away but our trains were middle of the night arrivals and departures. Not sure if there is a service to the airport, if so, they really should add a run to the other public transportation location - Amtrak! If they don’t have a shuttle to either, they should add one!

Other than that the hotel is in an excellent location! A short walk to the theater, which is why we were in town, and to several restaurants and the downtown area (mall, outdoor ice skating, carousel) We would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

17 Feb 2026

Duane

yes the room was great, breakfast was overpriced for what was offered small option for a lite meal

Partner

10/10

Exceptional

16 Feb 2026

Jeff

The staff we encountered were delightful, the rooms were spotless, and the food in the restaurant was great!

10/10

Exceptional

14 Feb 2026

Chelsea

Very clean room, lots of space and a great view. Close to everything

10/10

Exceptional

12 Feb 2026

David

I’ve stayed at this hotel many times. They’re in the process of renovating the hotel and both restaurants you really couldn’t tell. We were on the 15th floor we had no noise a late check out and a great breakfast.

8/10

Excellent

08 Feb 2026

Marilyn

Rooms, we had two. Would have gotten 5 stars, if the 2 rooms mine and the John Peyeterson room, had been closer together.(both on my card)
And if I had gotten a receipt for the rooms, we
Checked out at 8:30 this a.m.

8/10

Excellent

02 Feb 2026

Nancy

clean, comfortable, spacious room. Friendly and helpful staff.
I only had one issue, or else it would be 5 stars. Flushing the toilet sounds like a jet taking off. I nearly jumped out of my skin. Not sure if you can do anything about it.

Leisure Self

10/10

Exceptional

01 Feb 2026

Sharon

Everyone and everything was perfect. They even remembered i asked for rooms close but we got connecting rooms! The best setup for a weekend with the grandkids!

Business Family

10/10

Exceptional

29 Jan 2026

John

Room was really clean and well appointed. Staff very attentive and customer service focused.

Partner

10/10

Exceptional

19 Jan 2026

Katie

Great location for local basketball tournament.

10/10

Exceptional

15 Jan 2026

john

Yes

10/10

Exceptional

14 Jan 2026

Brian

Easy to check in and nice room. Good location to walk and get to entertainment. Do have to pay a bit for parking on week days.

Business_and_leisure Self

8/10

Excellent

12 Jan 2026

Debbie

We didn't have breakfast. The property was clean, fairly quiet and accessible to nearby entertainment.

10/10

Exceptional

11 Jan 2026

TAZZMARIE

Room was great, staff was great, restaurant was great

Family

10/10

Exceptional

07 Jan 2026

Kylie-Alexa

Great room!
Great stay!

Leisure Partner

10/10

Exceptional

06 Jan 2026

Isaiah

Parking was expensive

6/10

Pleasant

04 Jan 2026

Darin

The hotel is old but still in decent condition. The bed was way too soft and my back ached all night long. The restaurants are too expensive. $4.50 for a cup of coffee at breakfast.

Leisure Partner

4/10

Poor

04 Jan 2026

William

Very disappointed upon my arrival to learn that there was a $28 per night self parking fee! room costs under $100 and then hit you for a $28 per night fee to bring your car? had I known this I would not have booked this hotel.
It only got worse from here and I am not a person that usually complains. Hotel just needs to be upgraded and or updated. Starts with the beds which sag to the middle by minimum of 4 inches with was horrible for my back, I even rotated the bed just to make it bearable the second night. Hotel really shows considerable wear, chairs cracking in restaurants drains in shower not draining, water in shower not hot.... just disappointing all around.

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

Shannen

I keep getting notifications, asking me how breakfast was? I didn’t know there was a breakfast, I knew there was a restaurant down there, but I didn’t get anything about whether that was a continental breakfast or what. The hotel itself is nice, but the parking is a little ridiculous. If I’m paying after taxes over $30 a night, I expect there to be a tenant there. The way they have their parking set up, anybody can go in there and hang out, and it’s so far away from the hotel that when you’re walking back to the hotel late at night, it is very unsafe. And I really began to wonder how safe my car was.

Partner

10/10

Exceptional

01 Jan 2026

Kyara

Very clean, very quiet, very great location!

Leisure Partner

6/10

Pleasant

30 Dec 2025

Barry

No fan in bath! Room furnishings and general appearance need to be updated…drapes were almost falling off the rods…far from 4-star…service was excellent!

Partner

6/10

Pleasant

28 Dec 2025

Alejandro

Couch was dirty…no toilet paper they gave us a a roll that was used…shower and sink was dirty ..the main door needed maintenance.

Family_with_children

6/10

Pleasant

22 Dec 2025

Thomas

Great location. Comfortable bed. Friendly and courteous staff. Bathroom? Not good.

Sure, you might see hair or two from prior guest. But how about stuck to the ceiling and on the counter? Shower head also not attached to the wall, not a design feature.

10/10

Exceptional

21 Dec 2025

Jessica

Easy and friendly check in.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Nadia

Excellent

Leisure Family

8/10

Excellent

13 Dec 2025

Sheri

Clean ro courteous staff

Leisure Friends

10/10

Exceptional

09 Dec 2025

Mathew

Great staff and great location. Always my go to in Spokane

Business Self

10/10

Exceptional

07 Dec 2025

Jeff

Great location

Leisure Family

6/10

Pleasant

07 Dec 2025

Tula

Staff was welcoming and friendly upon our arrival. We were on the 14th floor and our room was average. The heating/cooling unit in the room was extremely loud and woke us up several times throughout the night and the walls seemed paper thin. Until about midnight we heard other guests

8/10

Excellent

07 Dec 2025

Carol

Would be 5 star but we mistakenly thought breakfast was included

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

David

The staff was really nice. Unfortunately the thermostat in our room seems to have been set for 85 degrees. The engineer came to our room very timely and they switched our room quickly when he couldn’t get it to act normal despite it being around 10:00 pm. Nicely done Double Tree.

10/10

Exceptional

01 Dec 2025

Jon

The staff were very helpful

Leisure Family

4/10

Poor

20 Nov 2025

Margaret

I belive I got the view of the top of the building because of how I booked. I am tiered of looking at the air conditioning ducks at hotels!!

Leisure Partner

10/10

Exceptional

17 Nov 2025

Patrick

Kind, clean and very nice stay.

Business Family

10/10

Exceptional

17 Nov 2025

Kyle

Yes

Leisure Family

4/10

Poor

17 Nov 2025

Shannen

That was a pretty rough trip. If you are traveling with anybody that is elderly and or disabled, do not stay here! They have ine 15 minute handicap parking spot in the parking lot. The rest of the time they expect you to park in their garage, which the staff themselves told me it’s a pretty far walk. So unless you have a wheelchair do not take a disabled or elderly person here! There was a male staff at night, tall and glasses, the only staff that was helping me with my disabled person that was with me and the parking issue.

Business

6/10

Pleasant

16 Nov 2025

Thomas

Yes.

Partner

10/10

Exceptional

16 Nov 2025

Alma

Super friendly staff and great service

Friends_and_family Friends

8/10

Excellent

13 Nov 2025

Thomas

Great room! Staff was excellent!

10/10

Exceptional

09 Nov 2025

Gregory

Staff was great. They even upgraded us.

10/10

Exceptional

07 Nov 2025

Shauna

The room was great, clean and comfortable. Linens and pillows were cozy! Staff were all very nice and helpful! Definitely would stay again!

Leisure Friends

8/10

Excellent

07 Nov 2025

Jim

Everything was awesome

Leisure Self

10/10

Exceptional

02 Nov 2025

Jose

Free cookies

10/10

Exceptional

30 Oct 2025

William

Perfect

10/10

Exceptional

27 Oct 2025

Michael

Breakfast was if you paid.

Leisure Family_with_children

10/10

Exceptional

26 Oct 2025

Vanessa

Staff was fantastic

8/10

Excellent

26 Oct 2025

Roger

Clean and quiet. Great service at the front desk.

Partner

10/10

Exceptional

26 Oct 2025

Reese

Super clean and good staff

Leisure Partner

8/10

Excellent

25 Oct 2025

Molly

Clean room and wonderful staff. Bed was a bit worn out. However overall this is a great place to stay in downtown Spokane.

Leisure Family

10/10

Exceptional

16 Oct 2025

Christine

I visited for a planning meeting and I enjoyed the room and the food options. Staff was so kind and helpful.

Business Self

10/10

Exceptional

12 Oct 2025

Cynthia

Only having one elevator working made having to wait longer for an elevator was a little frustrating

Leisure Family

10/10

Exceptional

12 Oct 2025

Colleen

The staff is always so kind and helpful

Business

8/10

Excellent

02 Oct 2025

Richard

Our experience was okay. Some staff at the front desk were friendly and helpful, and a couple of them, not so much. The room was okay except that the refrigerator wasn't cool enough. A person from the tech staff came to our room to fix it, but it didn't change after he left. Some things we had put in it had to be thrown away. The property is a nice property with convenient parking. There isn't much nearby in the way of restaurants. It also isn't the best area to be walking by yourself, especially at night. Would we stay there again? Probably. We've stayed there on each visit to Spokane for each of the past 3 years. Some visits are better than others.

Leisure

10/10

Exceptional

28 Sep 2025

Stacy

Friendly and convenient location.

10/10

Exceptional

23 Sep 2025

David

Nice property with good views from all rooms, well maintained & updated with Spencer’s Restaurant on site plus Starbucks and dining area.
Friendly staff, dog friendly, comfy beds and GREAT location for walking.

Leisure

10/10

Exceptional

22 Sep 2025

Susan

We loved being right by the river and the y-shaped design of the hotel building. Hotel staff took good care of us but parking was pricey!

Leisure Family

10/10

Exceptional

20 Sep 2025

Katherine Grace

Great place

Business_and_leisure Family

8/10

Excellent

18 Sep 2025

Angela

The beds are the best part of this hotel. I have stayed here before, and the walls and floors are thin, so be ready to hear everything that is going on outside. Or if you have a very boisterous neighbor. The staff is great, I have yet to try the restaurants. The pool is outside but gated. Parking is simple next door at the convention center. Easy walkability to restaurants downtown via the sidewalk or riverwalk trail. River Park Square is in short walking distance (closes at 7pm) and is a fun upscale mall.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Briana

Comfortable beds,

8/10

Excellent

09 Sep 2025

Kim

Staff were nice and helpful.

10/10

Exceptional

01 Sep 2025

Sabrina

Make sure to request a newly remodeled room since our room was coming up on being remodeled and definitely needs it to get rid of the stale smoke smell. Everything in the room was clean and staff was amazing. Pool area was clean. Great location and price compared to others in the area. Convenient to access downtown, One Spokane Stadium, and Arena.

Leisure Friends

10/10

Exceptional

01 Sep 2025

Anilla

It was a great experienced. Easy check in and check out process. Excellent customer service throughout the experience. I will definitely comeback next time I’m in town.

Leisure Family_with_children

10/10

Exceptional

30 Aug 2025

John

Staff was very helpful

Business Self

10/10

Exceptional

29 Aug 2025

Nataly

City center and the park is nearby

8/10

Excellent

28 Aug 2025

Brad

Enjoyed our stay parking is quite expensive ontop of the room

Leisure Family

6/10

Pleasant

24 Aug 2025

Rebecca

Nice but noisy neghbors

The staff was super friendly and room was comfortable and clean with an awesome view. Walls were too thin in our room. We were on the 12th floor with a room with a connecting door to the next room. We could hear EVERYTHING in the next room ... EVERYTHING. Our neighbors were up all night unfortunately. Other than that it was a great stop.

Partner