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Spark by Hilton Norfolk
Norfolk - VA · United States
7940 Shore DriveView location
8.8/10Excellent425 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition9.2/10 9.2
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Spark by Hilton Norfolk
Our pet-friendly hotel is located less than a mile from Oceanview Beach. Norfolk Premium Outlets, Norfolk Botanical Garden, Virginia Zoo, and Norfolk Downtown are all within 20 minutes. Virginia Beach Oceanfront Boardwalk is a 27-minute drive and Norfolk International Airport is four miles away. Enjoy our complimentary bagel bar.
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When you stay at Spark by Hilton Norfolk in Norfolk, you'll be near the airport, within a 15-minute drive of Naval Station Norfolk and Chesapeake Bay. This hotel is 15.1 mi (24.3 km) from Virginia Beach Boardwalk and 9.1 mi (14.6 km) from First Landing State Park.
Make yourself at home in one of the 70 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
2:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Noise-free rooms not guaranteed
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 100 will be collected before check-in.
We have included all charges provided to us by the property.
-
You need to know
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can access their rooms with a mobile device.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- Property Registration Number Yes
-
Minimal age
21
-
Optional fees
- Pet fee: USD 75 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Norfolk Beaches
1.5 km / 0.9 mi
Chesapeake Bay
1.5 km / 0.9 mi
Hampton Roads Agricultural Research and Extension Center
3.9 km / 2.4 mi
Norfolk Botanical Garden
4.9 km / 3 mi
Nauticus
6 km / 3.7 mi
Virginia Wesleyan University
6 km / 3.8 mi
Lake Wright
6.5 km / 4 mi
Norfolk Premium Outlets
6.7 km / 4.2 mi
Ocean View Beach
7.5 km / 4.6 mi
Chesapeake Bay Bridge-Tunnel
7.6 km / 4.7 mi
Cypress Point Country Club
8 km / 5 mi
Chesapeake Beach
8.2 km / 5.1 mi
Lake Taylor Hospital
8.3 km / 5.2 mi
Oceanview Fishing Pier
8.5 km / 5.3 mi
Lynnhaven House
9.5 km / 5.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 70
- Number of floors (main building): 3
- hotel
- Small pets allowed (under 5 kg)
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
- Wired Internet
- Wi-fi
- Laundry service
Show 7 more facilities & services
- Air conditioning in public areas
- Hotel safe
- Lift access
- Luggage room
- Printer
- Casino
- Breakfast
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 5 m²DBL.2Q-1
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Norfolk
DOUBLE TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Norfolk
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Norfolk
DOUBLE KING SIZE BED
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Norfolk
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 5 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Norfolk
DOUBLE TWO QUEEN BEDS
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Norfolk
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 5 m²DBL.QN
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Norfolk
DOUBLE QUEEN SIZE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Norfolk
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Norfolk
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-2
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Norfolk
DOUBLE KING SIZE BED
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Norfolk
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 Bedroom • 5 m²DBL.H6-QN
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Norfolk
DOUBLE Accessible-Queen Size Bed
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Spark by Hilton Norfolk
100
reviews shown
Yulando
I stayed at a Spark hotel about a year ago at another location and It did not go as I expected. So, I was a bit reluctant to book at this location. To my surprise, I had a wonderful stay. I will be booking here again in the future.
Lisa
Great location, plenty to do in a close proximity, AC wasn’t great and rooms were on the smaller side, but we would stay again.
Lisa
Stay here if in the area .Everything was so clean and air conditioning worked great.
Eden
There’s some weird smell in the room when you enter. Also, some staff in the house cleaning will enter the room when the guest is out, even though they were notified that we don’t want housekeeping..
Ken
The room was great. (Had to get a controller from the front desk) Everything looked clean.
Unfortunately we went down for breakfast at 8:15am and they had already ran out of eggs and cereal.
Unfortunately we went down for breakfast at 8:15am and they had already ran out of eggs and cereal.
Wendy
An ideal one night stay here
Judi
Great hotel with a nice breakfast. The staff were incredibly friendly and the place was very clean.
Michael
Great affordable place
Precious
Very poor customer service. I made my reservation two weeks in advance and expected the hotel to honor my booking. On the day of check-in, my flight was delayed, so I called the hotel and spoke with the manager. I explained that I would be arriving late, and she assured me that it would not be a problem.
When I finally arrived, the receptionist informed me that the hotel was sold out and that my room had been given away. I was told they had tried to contact me but could not find my phone number. This was difficult to believe since I had personally spoken with the manager earlier that day regarding my late arrival.
I was extremely disappointed and frustrated. I was traveling with my 10-year-old daughter, and because every nearby hotel was fully booked, we ended up spending the night sleeping in our car. This experience was stressful, unacceptable, and completely avoidable. A confirmed reservation should be honored, especially after notifying the hotel of a late arrival. I would not recommend this hotel based on the way this situation was
When I finally arrived, the receptionist informed me that the hotel was sold out and that my room had been given away. I was told they had tried to contact me but could not find my phone number. This was difficult to believe since I had personally spoken with the manager earlier that day regarding my late arrival.
I was extremely disappointed and frustrated. I was traveling with my 10-year-old daughter, and because every nearby hotel was fully booked, we ended up spending the night sleeping in our car. This experience was stressful, unacceptable, and completely avoidable. A confirmed reservation should be honored, especially after notifying the hotel of a late arrival. I would not recommend this hotel based on the way this situation was
Melanie
It was okay, no frills accommodations
Lorena
Room wasn’t cleaned after first night. Trash not dumped. We did request and get fresh towels.
Maureen
!
Colt
Awesome staff, very clean room.
Teri
Service is absolutely top shelf. Good location for my needs. Definitely a solid 10 for a no frills room. Just need a place to stop and recharge? Perfect place and the price is right.
Timothy
The room was great, breakfast was good, and the staff was friendly and helpful. The only drawback was noise from the street.
Robert
The hotel is next to a pretty busy road so there was a fair amount of traffic noise throughout the night. The breakfast was pretty underwhelming relative to the cost of the room.
Justin
Clean and cozy room. Close to East Beach but be prepared to walk there. (Very little parking at the beach) I'm glad the hotel was so close. The staff was very friendly. I would most definitely stay again.
thomas
Close to family
Teri
Rooms were very clean. Staff was excellent. Amenities were VERY lacking. Coffee was cold both days. I prefer coffee in my room. Breakfast was terrible. Frozen muffins. Stale bagels. No protein available for diabetics.
Janet
Not bad for a low budget hotel with a cold breakfast. Staff was super helpful and super friendly. I think based on the fact that this hotel is low budget that the price per night was a little steep. No pool, no gym, no hot breakfast, etc.
James
Decent hotel for an overnight stay. No microwave in the room. Very small refrigerator. Breakfast was very minimal. No hot breakfast. For the price of the room, would expect a better breakfast. Rooms smell the weed. Dogs barking all night and day. Room service was poor. Stayed for almost 2 weeks. Sheets were never changed and towels replaced about every 3rd day.
Betty
Clean and fresh hotel at a good price. We were in Norfolk for one night to visit the Chrysler Museum and the botanical gardens. The Sourdough pizza place down the street was great.
clint
My stay was great, room, the whole place was clean well kept, when I had questions they were answered the staff was helpful and polite.
It helped make my stay wonderful and allowed me to enjoy the rest of my time while I was there.
It helped make my stay wonderful and allowed me to enjoy the rest of my time while I was there.
Robert
It was a good place to stay before our cruise.
Karah
Very helpful
miguel
Their breakfast is terrible
Expire peanut butter, expired jelly
The bagels were rock solid
The boiled eggs taste really old disgusting
Expire peanut butter, expired jelly
The bagels were rock solid
The boiled eggs taste really old disgusting
Lora
We enjoyed our stay. It was nice to have breakfast available each morning at the hotel. Not a huge selection of breakfast items but it was sufficient. Staff was very kind. The only negative was in regards to housekeeping services. We were aware that housekeeping would come in every other day. We received fresh clean towels and garbages were emptied but beds were not made or sheets changed the 4 days we were there. Overall, it was a good hotel.
Nicole
The room had a musty/wet dog smell so we turned down the AC to get the air moving and that helped tremendously.
There wasn’t any shampoo in the shower, only body wash and conditioner. The curtains were not room darkening and they were torn pretty badly so we had to rig them for privacy since we were on the first floor.
Also, the rooms are not sound proof so you could hear people talking in hallways, doors slamming shut, people walking in the room above you etc.
The staff at this location were extremely nice and friendly.
There wasn’t any shampoo in the shower, only body wash and conditioner. The curtains were not room darkening and they were torn pretty badly so we had to rig them for privacy since we were on the first floor.
Also, the rooms are not sound proof so you could hear people talking in hallways, doors slamming shut, people walking in the room above you etc.
The staff at this location were extremely nice and friendly.
christopher
Traveled as a group for a wedding. 2 People reserved king room and we're given queen. 1 was given a room that smelled like dog. My room had an odd smell. Overall it added stress to our trip.
Danielle
Overall, the property was clean. However, it seemed to be under staffed. Our sheets were dirty when we arrived and when I shared this with the front desk she was alone and had to give us a completely different room (a much better room although same amenities). Also, the staff on when we checked out was rude, unfriendly and unhelpful. I was so annoyed that I forgot to get her name.
Jonathan
Was obviously recently updated so everything was clean, freshly painted, new furniture, flooring, bathroom fixtures etc. Very nice for those reasons, but still small and quite noisy as could hear people walking above and outside room throughout the night. It was fine for us to stay in for the few hours before our flight, but were glad not to have to stay multiple nights.
Matt
The hotel itself is generally fine, however excluding 1 staff member (Latina girl with an accent, apologies I meant to get her name, she’s great) the rest of the ladies at the desk are both unhelpful & rude. They spend their entire shifts staring at an iPad with AirPods in & act as if you’ve done them a disservice anytime you approach & they actually have to do their “job”. Nobody says hello, they can barely even manage eye contact, it’s a truly pathetic display of customer service as well as just general human decency/social understanding. You genuinely would get 10x the humanity out of ChatGPT comparatively. I was told one thing by a staff member, then I would go down later, that person is gone, and I get a completely different answer from the next person. There is very obviously no consistency in their operation.
Brian
The hotel was brand new and well set-up for a short stay on the road. front reception staff provided some welcome cookies and chips on check-in and the breakfast was surprisingly well stocked. for an inexpensive place, it was very well set-up to satisfy our short stay needs.
Terence
The staff was great, the room was clean, & our overall experience was pleasurable!!!... smile
Jeannette
We left before breakfast as catching an early flight. The room was clean and staff was helpful. Would stay again.
Michael
Great staff clean rooms and beds
Shantrell
2 nights no room cleaned nor advised up front that they don’t clean every day. Breakfast could use a lil more work besides bagels and cereal. The place wasn’t run down it was average.
Steve
Found room was clean. Was a quiet place.
Terry
They DO NOT do early checkins. So if you arrive at 245...youll he waiting 15 mins till checkin
Charlotte
We had a double queen room and it was very small. But the front desk staff and breakfast staff were wonderful. Breakfast was the usual. We only found two negatives. No coffee in the room and our housekeeper never made our beds or cleaned our room in 4 days. We had to ask for towels and to get the garbage emptied. We ran out of shower gel and it never got refilled.
lamont
Clean
Aimee
Rooms are clean, with bathtub and fridge but no microwave. Coffee is available 24/7. Complimentary breakfast is nice too.
Anamari
Staff was extremely friendly when we checked in room was clean everything was perfect
Starla
Really nice hotel and a great price.
TS
I am overwhelmed with the kindness that Nelly at the front desk shows for my service dog. I feel bad that I have to travel with a service dog as proud as I am of her and her behavior I would never want to put a restaurant or a hotel in a situation that they weren’t truly welcoming my beautiful dog in the service that I need. Nelly goes overboard to welcome us both and make us feel so good.
Gabrielle
Amazing stay
Ernie
Very clean hotel. Price was great .
Shenell
Area was quiet, hotel was clean and quiet. Breakfast was mediocre.
Dale
The room was clean. Staff were pleasant. breakfast was fresh. The heater was working properly.
Colette
The room the breakfast the service was great thank you
abigail gonzalez
Everything great
Aaron
Clean room , nice staff
Alan
Rooms were very clean
John
really solid besides the size it’s perfection.
Molly
All good
Heather
When I checked in I requested an additional night, as I was in town for a funeral. She stated they didn’t have an additional night with a king bed but could put me in two queens so I agreed to move rooms instead of going into a king
Jeffrey
Very mediocre but clean hotel.
Shane
Room was clean, staff was nice, room was huge hotel was quiet. Loved the hotel would stay here again.
Elijah
Love it!!!
John
Clean hotel and very convenient location.
ERIC
Room was fine, breakfast wasn’t great.
aevon
Staff and clean room
Amanda
Welcoming lobby, friendly staff, and comfortable rooms. Perfect for a quick overnight trip.
Cierra
I’m /“
Michael
Yes,but very small
Paul
great place to stay
Ettore V
The staff was wonderful beyond belief. the rooms were clean and comfortable and the beds were great. However, the rooms would have been nicer if they were about two feet wider
Lori
Room was cleaned and fresh towels evey day
Michelle
M
Cleveland
Clean room only thing is I didn't realize they didnt have a microwave inside the room.
Jaleah
Okay parking, you can hear people going in and out of their rooms all night, okay breakfast, friendly staff
Yarelis
Everything was ok the only thing I always see when I stay there is hair in the shower and walls
Edwin
Clean room, nice breakfast, available coffee and a very great staff.
Walter
Very friendly and room was very clean
Kevin
Cleanliness and readiness of the rooms
Coral
definitely not amenities but otherwise good
tammy
Exceeded expectations. Room clean. Bed comfy.
Sherman
Everything was good with my stay
Melissa
Staff at check-in was friendly and courteous even though it was after midnight. The room was clean and updated.
Alexander
Large room with plenty of space, even with the sofa bed pulled out. Parking lot was well maintained. There was a nice sized *clean* area to walk dogs with bags and a disposal. The smokers' station was covered, though not protected from the wind (hazard of being a smoker). Not the most comfortable bed, but the other guests in the party didn't mind them at all. The staff was very friendly and helpful. Definitely one of my better stays in Norfolk.
Peter
The initial face to face with the front desk was very poor, the attendant was unfriendly, did not look us in the eye, was impolite, and told us she was bored with her job. Not exactly the type of greeting one wants after a long day of travel.The breakfast was very poor, as there was very little quality of choices. The room itself was decent.
Edward
Nice room, friendly staff. Continental breakfast. Meet expectations
Christina
2 out of 3 front desk staff were friendly and helpful. One was not approachable and obviously did not wish to be there. Room was clean. The Male African-American worker Deshaun was Excellent and very prompt in meeting customers request. Thank you Deshaun.
Osvaldo
The building looks almost brand new
Terry
Clean
Eric B
Clean room with everything you need . AC was quiet and worked great.
Christopher
Staff was very nice and helpful. Our first room had a leaky window with a sopping wet towel on the windowsill. They quickly moved us to another room. They day they came to service our room the bed was left unmade, there was no toilet paper and only 1 towel was replaced. The night receptionist apologized and provided toilet paper and towels. The next day they serviced the room again and left a wet, dirty rag by the TV and one of the \"clean\" washcloths was dirty. We've stayed here before and never had an issue. Clearly they are having issues with housekeeping.
Devandreon
Room was small
Deborah
Room was stuffy and had fowl odor. Air conditioner was very loud. Bottles in shower were empty. Front desk clerk was very friendly.
Keith
Clean room nice staff
Ernestine Peters
Amenities no coffee pot, microwave, clock in the room. I stayed six days, sheets weren’t changed. Had to go ask for toilet tissue.
Susan
Nicely decorated, special touches like high quality linens, ver clean and friendly staff all at a reasonable price.
Clitel
The Staff was very nice and good parking
Joy
Nice
Catherine
Comfortable beds and clean.
Elvis
Everything was great :-)
Stephanie
Clean room, wonderful staff, comfy bed and wonderful shower. It was wonderful!!!
Nancy
Very comfortable stay for a very affordable price and the staff was so nice!
Lisa
A/C very nice. Peace and quiet at night. Bed comfortable. Shower nice. Staff cheerful and professional.
Location & surroundings
Spark by Hilton Norfolk
7940 Shore Drive, Norfolk, United States
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Spark by Hilton Norfolk
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