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Tru By Hilton Norfolk Airport

Norfolk - VA · United States

1571 Premium Outlets Blvd.View location

9.0/10Excellent862 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition9.2/109.2
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru By Hilton Norfolk Airport

Located a half mile off Interstate 64, via the US 13 Northampton Blvd. exit, the hotel overlooks lovely Lake Wright. We are convenient to the Norfolk Premium Outlets and offer a free shuttle to the nearby Norfolk International Airport. Virginia Wesleyan University is 1.

4 miles while the Chesapeake Bay-Bridge Tunnel and Norfolk Naval Base are both less than 10 miles. Witness Virginia's natural scenery at the Lake Smith/Lawson Natural Area less than 10 minutes away.

Read more about this hotelShow less

Located in Norfolk, Tru By Hilton Norfolk Airport is a 5-minute drive from Norfolk Premium Outlets and 8 minutes from Norfolk Botanical Garden. This hotel is 4.8 mi (7.7 km) from Norfolk State University and 6.2 mi (10 km) from Norfolk Scope.

Stay in one of 98 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Beach nearby No rollaway/extra beds available Noise-free rooms not guaranteed Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can access their rooms with a mobile device.
    • Contactless check-in is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests will receive key retrieval information. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Onsite parties or group events are strictly prohibited
    • Noise-free guestrooms cannot be guaranteed
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Virginia Wesleyan University 1.2 km / 0.7 mi
Norfolk Premium Outlets 1.6 km / 1 mi
Lake Wright 2.3 km / 1.4 mi
Lake Taylor Hospital 3.2 km / 2 mi
Cypress Point Country Club 4.8 km / 3 mi
Sentara Leigh Hospital 4.6 km / 2.8 mi
Norfolk Botanical Garden 6.6 km / 4.1 mi
Lynnhaven House 6.9 km / 4.3 mi
The Witch of Pungo Statue 7.3 km / 4.5 mi
Nauticus 7.6 km / 4.7 mi
Norfolk State University 7.7 km / 4.8 mi
Chesapeake Bay 7.9 km / 4.9 mi
Sandler Center for the Performing Arts 7.9 km / 4.9 mi
Norfolk Beaches 8.1 km / 5 mi
Chesapeake Bay Bridge-Tunnel 8.2 km / 5.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 98
  • Number of floors (main building): 4
  • Double rooms: 43
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Local and international callsExtra charge
Show 12 more facilities & services
  • Room serviceExtra charge
  • LaunderetteExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Gym
  • Luggage roomExtra charge
  • PrinterExtra charge
  • Business centre
  • FaxExtra charge
  • Breakfast
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-5
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru By Hilton Norfolk Airport

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-5

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Tru By Hilton Norfolk Airport

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 25 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Tru By Hilton Norfolk Airport

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Tru By Hilton Norfolk Airport

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Tru By Hilton Norfolk Airport

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG-3
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru By Hilton Norfolk Airport

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru By Hilton Norfolk Airport

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 25 m²DBL.2Q-2
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Tru By Hilton Norfolk Airport

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Tru By Hilton Norfolk Airport

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Tru By Hilton Norfolk Airport

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Tru By Hilton Norfolk Airport

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru By Hilton Norfolk Airport

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 37 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Tru By Hilton Norfolk Airport

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-5

    Photos are not available for this room type.

    Tru By Hilton Norfolk Airport

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 26 m²DBL.2Q-4
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Tru By Hilton Norfolk Airport

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-4

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-6

    Photos are not available for this room type.

    Tru By Hilton Norfolk Airport

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 25 m²DBL.2Q-3
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Tru By Hilton Norfolk Airport

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-3

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Tru By Hilton Norfolk Airport

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru By Hilton Norfolk Airport

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru By Hilton Norfolk Airport

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru By Hilton Norfolk Airport

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru By Hilton Norfolk Airport

9.0
Excellent
862 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Rayah Katina
Clean room,Breakfast
Self
6/10
Pleasant
10 Jul 2026
E Scott
It was overpriced for what you got. While it was clean and
10/10
Exceptional
09 Jul 2026
Deanna
Great stay, friendly staff, good breakfast
Family_with_children
4/10
Poor
07 Jul 2026
Jennifer
Low water pressure, shower was lukewarm warm.
Partner
10/10
Exceptional
05 Jul 2026
Cynthia
There was an amazing amount of beverages and snack items available near the front desk. Anything from cold sodas and water to wine and beer could be purchased. The breakfast was fine. There were pancakes, toast, bagels, and premade omelets and bacon. Not a lot of choices but enough to start your day. I’d stay here again because of close proximity to Norfolk airport.
Partner
8/10
Excellent
30 Jun 2026
Janet
Great location comfy beds
Friends
10/10
Exceptional
28 Jun 2026
Kevin
Very nice property
Family_with_children
10/10
Exceptional
22 Jun 2026
Joyce
Really enjoyed our stay. Staff was friendly and helpful. Had a slow sink drain and they took care of it right away. Breakfast was great
Partner
10/10
Exceptional
21 Jun 2026
Sonya
We were very empressed with this place.
The ladies who checked us in were wonderful

We said we would definitely stay here again
Partner
10/10
Exceptional
08 Jun 2026
Julisia
Amazing!
Family_with_children
8/10
Excellent
04 Jun 2026
Thomas
It was a nice stay. A simple room with no frills. the beds are full size, not queen.
Family_with_children
8/10
Excellent
31 May 2026
Ramona
Location is walking distance to the outlets and there is even a trail you can walk to get you there. The down side to this hotel was they do not have rooms that have not had animals in them. I know it a pet friendly hotel but most hotels still have rooms that have not had animals. I have allergies and I had some difficulty with my allergies in the room.
Partner
10/10
Exceptional
30 May 2026
Melody
This was my first time staying at a Tru hotel and I must say it won’t be my last. Everything was outstanding!
Friends_and_family Family
10/10
Exceptional
28 May 2026
Dexter
Great
4/10
Poor
20 May 2026
Karna
My husband, my mother and I stayed in two rooms for the homecoming of my son on the USS Gerald Ford. We were very disappointed that the rooms did not have a coffee maker OR a microwave. They also did not have any dresser or night stands with drawers to store clothes. This was definitely like staying in a dorm room. The king room was too small to stay in so we complained and the staff fortunately were able to move us into a double queen. The King bedroom was so small I could not even open my suitcase.
Also, my mother stayed in an ADA Accessible room. The shade over the window (to be operated by a chain) was broken so she had to have staff come in to roll it down. This was a burden since she did not want to have to call staff every morning to open or every night to close.
On our last morning there we needed to catch the first flight so were up at 4am. There were no coffee cups stocked in the lobby where the \"24 hour coffee service\" was located. When we asked the staff they said they were the night crew and did not stock items!
We will never stay at another TRU Hotel by Hilton again.
The one and only good thing about the hotel was the pool table in the lobby.
Family
6/10
Pleasant
19 May 2026
Jacek
Staff friendly. Breakfast basic. Air conditioner noisy.
10/10
Exceptional
18 May 2026
Adeela
Everything is always clean, staff is always pleasant.
Friends_and_family Family
10/10
Exceptional
17 May 2026
Cheryl
I have never been to a hotel where EVERY employee was so friendly and helpful. We were so impressed by that! The rooms are very basic but clean and plenty of room. The lobby is great though. They have games, snacks, pool table and a very good breakfast. We had some trouble with our toilet and a maintenance person was there is 5 minutes to fix and was incredibly friendly. I would highly recommend for the people alone!
Friends_and_family Friends
10/10
Exceptional
11 May 2026
Gloria
All was good.
Self
10/10
Exceptional
10 May 2026
Elizabeth
Hotel was nice and clean. The location was perfect and close to a lot of restaurants. Also very pet friendly and had a trail right beside the parking lot
Family_with_children
6/10
Pleasant
09 May 2026
Kimberly
The room was a bit noisy with a pet in the next room. Alarm clock was on from prior guest and woke us up. Heat/air was loud. Flashing light on the ceiling was in my eyes all night. NO ALLERGY OPTIONS FOR CELIACS (gluten free) even though said allergy options, some didn’t for fill breakfast option with my room, frustrating!
10/10
Exceptional
03 May 2026
Dexter
Easy check-in very secure and clean
Self
10/10
Exceptional
03 May 2026
Arthur
Yes
Partner
10/10
Exceptional
28 Apr 2026
Charnicka
The room was nice, clean, and cozy! Breakfast could have been a little better but overall it was okay. Didnt realize they didnt have a pool untiol afterwards. But overall would definitely stay again
Family
10/10
Exceptional
28 Apr 2026
irina
Great place to stay at
10/10
Exceptional
25 Apr 2026
john
Clean easy nice staff
10/10
Exceptional
24 Apr 2026
Donna
Better than expected. Located near several spots to eat. Clean and comfy.
10/10
Exceptional
22 Apr 2026
Insaf
Great staff
Partner
10/10
Exceptional
20 Apr 2026
alysia
Great walking trail & next to outlet mall
10/10
Exceptional
19 Apr 2026
Kevin
I had coffee it was great!
10/10
Exceptional
12 Apr 2026
william
Perfect service
Business
10/10
Exceptional
11 Apr 2026
Dhaneesh
Nice breakfast
10/10
Exceptional
07 Apr 2026
Megan
Nice view, room was clean, and the staff was very friendly. I would recommend.
Family
10/10
Exceptional
05 Apr 2026
Robin
Nice stay
Partner
10/10
Exceptional
23 Mar 2026
Brenda
The staff were helpful. The property was clean and well maintained.
Partner
10/10
Exceptional
23 Mar 2026
Pamela
The hotel was very clean and bright. Breakfast options were good and I really enjoyed the pancakes.
I loved the convenience of ice machine and containers close tonlobby.
10/10
Exceptional
22 Mar 2026
LATONYA
Property was nice and friendly
Partner
10/10
Exceptional
20 Mar 2026
James
I’ve been to the Tru Hilton on a few occasions and I always like it. The people are friendly, room is clean, and I like the breakfast. It is also a nice walk to the shopping outlets.
10/10
Exceptional
16 Mar 2026
Melissa D
Helpful staff, room was on the small side but worked functionally well. Have already started looking to stay at available Tru locations when available when traveling.
Family_with_children
8/10
Excellent
11 Mar 2026
Stephen
Very good
10/10
Exceptional
07 Mar 2026
Dominic
Staff are excellent, welcoming and kind.

Rooms have great amenities. Soaps are thick and luxurious. Towels are soft and thick, bed and pillows comfortable. Loved our view of a pond with ducks.

Great location with restaurants and shopping mall just steps away.

Surprisingly quiet given how close to airport.

Great breakfast. Best pancakes I ever had.

Love the idea of a social area with pool table.

Great size TV with modern comfortable furniture

Lots of seating space in lobby

Decaf coffee was a bit cold, but appreciated the 24/7 coffee bar that even included flavor shots!
Partner
10/10
Exceptional
01 Mar 2026
Danika
Was everything we needed it to be
Friends_and_family Family
10/10
Exceptional
27 Feb 2026
Cindy
The hotel was quite clean and the staff was very nice
Partner
6/10
Pleasant
27 Feb 2026
April
It was just okay
Self
10/10
Exceptional
24 Feb 2026
Sheila
Room was clean and big, breakfast was good- full breaks at eggs, sausage- if u eat pork delish! Muffins, waffles. Staff was cool
10/10
Exceptional
18 Feb 2026
Todd
Room clean
Partner
10/10
Exceptional
15 Feb 2026
Michael
Very clean modern rooms, I would definitely recommend Tru!
Leisure Partner
10/10
Exceptional
08 Feb 2026
Ami
The staff were so friendly and helpful, especially Anthony!!! We absolutely loved the lounge/lobby area. It was perfect for our group of 18.
Friends_and_family Family
10/10
Exceptional
07 Feb 2026
Giovanni
Staff
10/10
Exceptional
02 Feb 2026
Abdul Rahmad
Good
10/10
Exceptional
01 Feb 2026
Reynardo
Clean, courteous staff, great location, reasonable price
Leisure Partner
10/10
Exceptional
28 Jan 2026
Eric
Good hotel whish it had airport shuttle
10/10
Exceptional
26 Jan 2026
Tyshinda
-
Leisure Self
10/10
Exceptional
25 Jan 2026
Kimberleigh
This Hotel is uniquely incredible! Everyone at the front desk is happy, and welcoming. You can tell that they truely enjoy making a pleasant experience for the guests. Even more so, the housekeeping staff was friendly and welcoming as I walked the halls. The room was so clean and fresh too! I really enjoyed this stay - and I would highly recommend them to anyone visiting the area.
Business_and_leisure Self
10/10
Exceptional
24 Jan 2026
Cristhel
Clean room!
Family
8/10
Excellent
23 Jan 2026
Janiyah
Room was clean and staff was extremely welcoming and beyond kind.
Leisure
6/10
Pleasant
22 Jan 2026
Brittni
Staff and housekeeping were very nice. Other than that the hotel was very basic. 7 out of 10.
Leisure Partner
10/10
Exceptional
20 Jan 2026
Andrea
Spotless room, easy check in, comfy lobby for breakfast or a hangout.
10/10
Exceptional
20 Jan 2026
Tonya L
Clean, Convenient, Great Breakfast, beautiful room and facility. I loved everything about this hotel and my stay!
Leisure Self
10/10
Exceptional
14 Jan 2026
Tracey
Safe, quiet, easily accessible. I enjoy my over night stay at this establishment.
Leisure
10/10
Exceptional
11 Jan 2026
Matthew
Service was excellent room was comfortable
Friends_and_family Family
10/10
Exceptional
11 Jan 2026
ANGJEANETTE
I have been to this location numerous times and it is always a great experience
Leisure Family
10/10
Exceptional
11 Jan 2026
Jessica
Yes
Friends_and_family Family
10/10
Exceptional
10 Jan 2026
Ieong
Room was very clean, staffs are very friendly
Business_and_leisure Self
10/10
Exceptional
10 Jan 2026
Dale
Clean large room. Friendly staff
Leisure
10/10
Exceptional
03 Jan 2026
Gregory
Breakfast was great, room was clean, nice amenities and very courteous staff.
Leisure Self
10/10
Exceptional
31 Dec 2025
Patrick
My room was spotless and very comfortable. The desk clerk was outstanding and friendly despite being very busy. Out of all the places I’ve stayed in Norfolk this one has been the best experience.
If I find myself in Norfolk again I will be back.
Leisure Self
4/10
Poor
30 Dec 2025
Anthony
It’s was ok but I felt that the breakfast could have offered more gluten free options and plant based milk. Thanks
6/10
Pleasant
30 Dec 2025
cayce
The room was clean but I had to repeatedly request Kleenex and body wash after the first night from housekeeping.
Leisure Partner
8/10
Excellent
29 Dec 2025
Alisha
Very clean and new.
Self
10/10
Exceptional
28 Dec 2025
Dennis
more rhan satisfying
6/10
Pleasant
27 Dec 2025
Lucienne
Staff was super sweet and helpful, room was cleaned LOVED THAT!! Location was good not far from where i needed to be at! Worked out great. Would stay again for sure!!
Leisure Self
4/10
Poor
24 Dec 2025
Teresa
I have to admit I don’t travel a lot. 2 or 3 hotels a year tops. So, maybe this is more normal now, but it’s the first time I experience it. They only make beds every other day. If I knew that I would have chose another place. I’m not saying is bad, it’s just surprising to me and I wouldn’t have selected the hotel if I knew ahead. Also, I was in a non smoking floor and there were rooms smoking, all kind of products.
10/10
Exceptional
22 Dec 2025
Lee
Really like this place. Great vibes and fun environment. Nice, minimal rooms with great design and comfort.
Leisure Self
4/10
Poor
22 Dec 2025
Kris
Reserved a room weeks in advance with a roll in barrier free shower and was given a room with accesible tub which was only option left. Apparently walls are thin cause we had noisy neighbors regardless of which room we were in.
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
tanisha
Nice staff and clean room
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
Lee
i really like this place- no reason not to!!
8/10
Excellent
20 Dec 2025
Jayme
Amenities were nice and hotel was clean.
10/10
Exceptional
20 Dec 2025
Sarah
Room was perfect, clean and comfortable
Business
8/10
Excellent
16 Dec 2025
Jeff
Room was clean, front desk friendly, but if you have any problems with perfumes, I would recommend you checking another place.
Leisure Partner
10/10
Exceptional
14 Dec 2025
Maribel
Everything was amazing!!!!!! ❤️❤️
Business Family
10/10
Exceptional
13 Dec 2025
Gabrielle
It was my first time staying there with my family. I will be coming there again!!!
Leisure Family_with_children
10/10
Exceptional
10 Dec 2025
Nora
Nice reception! Very efficient and informative!!
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Meghan
Clean room, friendly and helpful staff
Friends_and_family Family
10/10
Exceptional
05 Dec 2025
Adrian
The receptionist that was there on 12/04/25 at midnight was great! She was very helpful!
Business Family
10/10
Exceptional
05 Dec 2025
William
Room was spotless and comfortable. Only complaint was the tiny weak refrigerator but at least there was plenty of ice just down the hall.
Leisure Partner
10/10
Exceptional
05 Dec 2025
Randy
Very simple, just not for me.
Partner
10/10
Exceptional
03 Dec 2025
Lisa
Staff was great and helpful, hotel was clean and in an area surrounded by shopping and dining. We enjoyed the pool table in the common area and hanging out down there with other family members that were also staying at the hotel. There are some areas of the hotel that are starting to look worn or not well maintained but overall it was a good stay. Would stay here again.
Leisure Family
10/10
Exceptional
01 Dec 2025
Virginia
This hotel exceeded expectations. Bed comfort was amazing, HVAC was comfortable, glass door shower was splendid. Everything was well maintained. The breakfast offered a wide variety of food options and was plentiful. Lobby coffee and tea 24 hours was welcome. The walking trail around the lake was perfect for walking our dog, and our 4th floor room had a great view of lake.

I would like to give a shout out to Aerie, our waitress at breakfast one morning who provided excellent shopping suggestions and restaurants suggestions.
10/10
Exceptional
01 Dec 2025
Allison
Clean, comfortable room. Conveniently located. Friendly check in.
Business
8/10
Excellent
30 Nov 2025
Roger
yes, yes
Leisure Family_with_children
10/10
Exceptional
30 Nov 2025
Brittanee
Staff was great
Partner
10/10
Exceptional
30 Nov 2025
Danielle
It was the gym for me. Very nice
Leisure Self
8/10
Excellent
28 Nov 2025
Joan
Clean room and the pancakes
Leisure Family
10/10
Exceptional
28 Nov 2025
Nicole
Clean and updated rooms
10/10
Exceptional
26 Nov 2025
Deborah
Excellent service
Friends_and_family Family
8/10
Excellent
26 Nov 2025
Joan
Great location, clean rooms and helpful staff.
Leisure Family
8/10
Excellent
24 Nov 2025
William
Not bad
Business_and_leisure Self
10/10
Exceptional
21 Nov 2025
Gloricia
Staff was nice and all smiles. The room is excellent, clean and smelled great.
10/10
Exceptional
21 Nov 2025
Stephanie
Great hotel
Business

Location & surroundings

Tru By Hilton Norfolk Airport
1571 Premium Outlets Blvd., Norfolk, United States

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Tru By Hilton Norfolk Airport

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