Name: La Quinta Inn by Wyndham Norfolk Virginia Beach
Address: 192 Newtown Road, Virginia Beach, 23462, US

6/10

Pleasant

16 Jul 2026

Thomas

Bathroom door lock doesn’t work properly, shower hot water is leaking, main entry door is jammed.

Friends

10/10

Exceptional

16 Jul 2026

Demond

Everything was smooth . The front desk was helpful with the layout of the hotel . It was quiet and peaceful

2/10

Poor

15 Jul 2026

Candice

Bathroom was disgusting and riddled with mold. ceiling was about to collapse with black mold painted over. Caulking around the bathroom was over mold and chunky and peeling up. Smell of mildew and pet was overwhelming. While at the front desk many other people were complaining of there rooms as well. Shampoo, conditioner and soap containers were not locked so we didn’t trust to use it. Garbage can was also disgusting when we took the bag out.

Family_with_children

4/10

Poor

12 Jul 2026

Vicki

Did not feel safe, and the place is very worn out!!

Friends

2/10

Poor

12 Jul 2026

Yvette

It was not what I expected let’s put it tat way. I checked in we to the room and immediately wanted to check out .

6/10

Pleasant

09 Jul 2026

Alonso

Ok

8/10

Excellent

09 Jul 2026

Adela

La ubicación

Pet

6/10

Pleasant

08 Jul 2026

Omolade

It was okay. Definitely give for 1 night if you need a place off of 64.

Family

10/10

Exceptional

07 Jul 2026

Thomas

Great breakfast and the kids loved the pool.

Family_with_children

2/10

Poor

07 Jul 2026

mohammad

It’s beautiful outside. But the rooms are old, dark and dirty. you could hardly get into the bathroom because the toilet is at the front. The refrigerator had so much frost and was not cleaned. There was no chair to sit down, no hair dryer. The breakfast area is not well organized. I talked to the manager, he said going through renovation. Don’t go there.The front desk staff could care less.

Partner

4/10

Poor

06 Jul 2026

Bindu

Hotel is mentioned as smoke free and the first thing that hit us was the smell of weed. There were roaches everywhere. Beds were horrible and I woke up with bad backache. there was no shower curtain in the bathroom, when I called and asked for it, the lady said she's coming in few minutes and never showed up. I had to call again next day morning. Our friends stayed at the same brand different location near to the beach. There's a clear difference in the maintenance and the room quality. I am not going back to this location again.
Staff are friendly and well-spoken. If I keep the overall quality aside, it is family friendly.

Family_with_children

6/10

Pleasant

06 Jul 2026

Sally

Went during July 4th weekend, busy but was able to park. There are lots of entrances avaliable with your room key. The AC was loud but worked, same with all the all the room doors. We didn't make it to breakfast. Guests were a little noisy but thats not the hotels fault.

Partner

4/10

Poor

05 Jul 2026

Gladys

ESO no es desayuno

Partner

8/10

Excellent

02 Jul 2026

Fenton

Clean, great price and convenient! Loved my stay

Family

4/10

Poor

30 Jun 2026

Aaron Vern

Dirty, not in fire marshals standard, they had regular fire alarm not business regulated, fire alarm system.

Family_with_children

6/10

Pleasant

29 Jun 2026

Andrea

The property is very clean , the best part was the pool and the refrigerator. The breakfast options was horrible and also the bathrooms are extremely small like cubby space, the rooms are similar to booking a motel and for the price I don’t think was adequately okay for the price I paid.

Family_with_children

2/10

Poor

28 Jun 2026

Cassandra

Dirty and not maintained at all, there was hair everywhere on the floor in our room. I asked for room service 3 times to have our room cleaned and it did not get cleaned. We found cockroaches in our room the second night, we saw at leat 4 of them in our room and bathroom. Staff there was not helpful at all. The only person that was helpful was the receptionist at the front desk, he was polite and tried to help resolve our issue however the housekeeping was not doing their job. The manager was not there so we were unable to put in our complain directly with him. We ended up checking out early after 2 nights and requested a refund. We were suppose to stay there for 5 nights.

Family_with_children

6/10

Pleasant

28 Jun 2026

Arthur

Property under renovation, should be closed until complete

Family

6/10

Pleasant

27 Jun 2026

Monica

Bathroom in bad condition and bed wasn’t comfortable

Self

8/10

Excellent

27 Jun 2026

Kenneth

We have stayed in 8 La Quinta Motels in the last two months. This is one of the better one. Clean and very friendly staff. Breakfast was well stocked. We had to make a booking change and add a day and it went perfectly smooth. We’ll keep staying at LQ. Thanks

6/10

Pleasant

27 Jun 2026

Marc - Anthony

Good

Friends

6/10

Pleasant

27 Jun 2026

Kim

Room was okay. Staff was nice

Partner

4/10

Poor

27 Jun 2026

Nalin

My stay had a few areas that could be improved. The cleanliness of the room did not meet expectations, as it did not feel properly maintained upon arrival. In addition, staff support and responsiveness could be enhanced to create a more welcoming and helpful guest experience. Considering the overall experience, I did not feel that the stay provided value that matched the price paid. With improvements in cleanliness, customer service, and overall guest experience, the property could offer a much better stay for future visitors

Family_with_children

6/10

Pleasant

26 Jun 2026

Margaret

Louis was great getting us all checked in and settled. The hotel room was clean but very worn. The building was going through some much needed upgrades. The grounds, specifically the side where the dog walk area is, was littered and neglected. Trash bags overflowing for a couple of days. Continental breakfast was good, pool area clean and enjoyed by several guests. The area is very noisy and poor soundproofing in the rooms. Plenty of parking.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Cindy

Lou at the front desk was outstanding and exhibiting extraordinary customer service ❗️

2/10

Poor

24 Jun 2026

Laura

rooms had blood stains on mattresses on 2/3 rooms. When I spoke to the GM he said that honestly all of the mattresses are like this and owners don't give us enough money to purchase new ones. Shame on you as a hotel to rent rooms like this and then not give people their money back!!!!!

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Joan M.

Was an older version of this Hotel Chain, but was clean, neat and tidy.

Partner

10/10

Exceptional

19 Jun 2026

Cherelle

The property was very accommodating and affordable. Only 17 minutes from Virginia Beach and the vending machines, breakfast, and pool were all available during the stay. We had a good experience overall.

Family_with_children

10/10

Exceptional

18 Jun 2026

Sadie

My room was clean, the staff was friendly, and good parking.

Self

4/10

Poor

18 Jun 2026

Raven

My room was mid… the bathroom was my biggest issue… the shower rod was plastic and had broken pieces. The tub had a reddish tint to it. The toilet seat was extremely dirty. My mattress had a dent in the middle of it. I slept with the light on because I didn’t feel completely safe.

The staff doesn’t communicate with each other. I asked for a late check out the night before, was granted it but by morning I had a bunch of knocks on my door as if I’m violating the 11am policy when I was granted a noon check out.

Would I come back… absolutely not but overall my stay was very mid

Self

10/10

Exceptional

16 Jun 2026

Angel

Rooms were very clean and quiet

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Lori

Was a great place and and very clean and friendly

Friends_and_family Family

4/10

Poor

15 Jun 2026

Bennie

Room had poor lighting no towels, shampoo or soap when checking in. No place to put your towels and the place had a smell to it. Not impressed and it just was run down.

2/10

Poor

14 Jun 2026

Corey

Place needs to be torn down. Not well kept at all. Workers are just as terrible. I have been to this hotel in more than one occasion over the years and it has not gotten any better.

Partner

10/10

Exceptional

12 Jun 2026

columbus

Awesome experience and very clean

Friends_and_family Friends

6/10

Pleasant

11 Jun 2026

Sonia

The room was clean but the property is outdated and could use some renovations.

Friends_and_family Family

4/10

Poor

09 Jun 2026

Alana

In my bathroom they left me old soap used from other customers. Was not that clean. There was a dog that barked all night until I called the desk around midnight. They said they would try and find who had the dog. I mean don't you register who comes in with a dog? Was quiet for a while and then in early morning it started all over again.

Self

2/10

Poor

07 Jun 2026

Jesse

This place is a dump. My room floor was unstable . I was scared to plug in anything. The area is sketchy. I booked for 2 nights but left after the first night and took the second night as a loss.

Family_with_children

4/10

Poor

07 Jun 2026

Melissa

Old with bad remodeling. Floors uneven. The LVP gaps would pinch your feet when walking. Shower only has one working handle (the other spun and did nothing)and vent in bathroom didn’t work. Sparsely furnished.
Check in was weird. I had booked 2 rooms for 2 nights (one booking) and had to pay for the second night, individually? Don’t understand how this was the case.

Family_with_children

2/10

Poor

31 May 2026

Danielle

Old and dirty. Staff not helpful. Not worth the money.

Friends

2/10

Poor

30 May 2026

Amanda

Room wasn’t clean, staff weren’t responsive, mold in room, bugs, and someone else’s hair. Not a great stay at all.

Partner

10/10

Exceptional

28 May 2026

Shykia

Staff was so nice and friendly room was clean keep in mind it's a budget hotel so you get what you pay for but we enjoyed our stay

Family_with_children

2/10

Poor

26 May 2026

Davian

The rooms and bathrooms were dirty, there was a constant horrible scent coming from the bathrooms even when they werent in used.
The information about the amenities was not appropriately given. (we had no assess to the pool and there was no information given that the pool was closed )
The customer services was terrible, the wifi kept going down.
It was an overall horrible experience being at this property and I will never ever stay there again even if I am paid to do so.

Family_with_children

10/10

Exceptional

25 May 2026

Cristian

Muy buenos servicios me encantó

Friends

8/10

Excellent

24 May 2026

Karen

This La Quinta (Norfolk Virginia Beach) was a good value. The staff was friendly, the beds were comfortable and the breakfast had waffles, frozen breakfast sandwiches, fresh fruit, hard-boiled eggs as well as continental offerings. My room was not 100% clean so I needed to clean some surface areas and inside the refrigerator but overall, it was okay. The rooms were a bit outdated, but it looks like the hotel is doing some renovations. I would stay here again when I am in the area.

Self

2/10

Poor

24 May 2026

Wilmer

The property is nice outside but indeed is in very bad conditions. Smell so terribly. Bed was bad. The good thing was the breakfast helpers.

10/10

Exceptional

22 May 2026

Lamar

Room was clean and spotless. Even in the hallway you could smell the fragrance of the cleaning product.

Partner

2/10

Poor

19 May 2026

Karina

Breakfast was good and location

6/10

Pleasant

19 May 2026

Raymond

The Breakfast was good. The A/C worked exectentely!! The room was clean although it only had 1 trash can for the bathroom and the bedroom. The shower was not cleaned very good. There was hair on the back wall near the soap despencers. The clearence between the toilet and the bathroom door was terrable. Very small. The elivator looked and sounded like it was on it's leg.

Partner

6/10

Pleasant

18 May 2026

Grover

After arriving from a later flight arrival we checked in on a Wednesday at midnight. Heading to our room, it looked like carpet at a seedy bar with stained and gum as you walked to the room. Entered the room to a sticky floor. Wanted to take a shower and unable to as the towels on the shelf were wet. Went down to the front desk to ask for another room. The room was much nicer and cleaner. We left early in the morning to visit my dying sister. Came back late in the evening to find that our room had not been cleaned or beds made or trash cans emptied. Left on Friday morning back to the hospital, unfortunately, my baby sister passed in the evening. After grieving into the late evening to come back to our room to find that again, no one had come to clean, fill coffee tray, no new towels, or clean sheets. Went down to ask for coffee and towels and ask why there was no service for the time we stayed. A gentleman was sitting on the sofa in the lobby, asked if I had requested for daily service and told i should have asked; that service was only provided every third day. No apologies given and asked if i still needed towels. Was then pointed in the direction of where the cups and condiments for coffee were to get what I needed. Sad part is that there was a sign in our room that states daily cleaning provided unless otherwise requested. It is sad that a franchise of Wyndham would approve of such low standards of this establishment.

Family

10/10

Exceptional

18 May 2026

Katherine

The room was clean and comfortable. Staff was friendly and helpful. Breakfast was not what I expected. Breakfast was not feasible for diabetics.

2/10

Poor

17 May 2026

Holly

The building is settled, you can see that it is and gaps in work, didn't get painted by trim on the upeperwall, holes where things hung at one point but big holes still there. The floor has chips out in it and is hilly or uneven as you walk across the room, as well as being dirty. The first room had stuff all in it, flushed it and didn't fill back up. Changed rooms and the quality of the room wasn't any better. There was mold in the bathroom and you could see that there was water in the crack under the baseboard, between it and the floor. The doors have to be really closed because just pushing it shut doesn't close it, it comes back open. When checking in was told they just remodeled all the rooms and has sign outside saying something to the effect of recently remodeled. Would hate to see what it was like before.

Friends_and_family Friends

4/10

Poor

17 May 2026

Kim

It needs to be updated, very run down.

4/10

Poor

10 May 2026

Gloria

I had booked a suite for my wedding, on arrival, o was told all the suits were under going renovations. The manager however pulled his maintenance team together and they gave me a suite. When I got in I realized there was poor lighting, like most of the lights were not installed.

8/10

Excellent

27 Apr 2026

Wanda

Deben de verificar bien los cuartos antes de entregarlos. Nos tocó un cuarto super sucio, cámara debajo de la cama y más cosas desagradables. Además de la peste a cigarrillo de marihuanas. Ahora respondieron excelente todo el personal y nos cambiaron y fueron super atentos con nosotros. Pero esa peste era fuerte todos los días. Todo todo el personal de excelencia. Gracias 🙂

8/10

Excellent

23 Apr 2026

Richard

ok

Friends

8/10

Excellent

14 Apr 2026

Evan

Good stay overall. Only issue was sometimes the door room keys stopped working

Self

4/10

Poor

13 Apr 2026

Leeroy

There was AC in the room, it worked well. The elevator was broken, we had to walk the stairs and carry the bags up. Room didn't appear to be properly cleaned, hair in the shower.and sheets were all wrinkled. They are refurbishing the hotel. I have stayed there before but it has gone down hill.

Family

2/10

Poor

10 Apr 2026

Frank

The room was poorly furnished. The water in the tub wouldn’t cut off it was more than a drip. The room smelled. And worst of all I was double billed for the room. I paid Expedia and La Quinta.

Self

6/10

Pleasant

09 Apr 2026

robert

the place is very beat up, tattered

10/10

Exceptional

05 Apr 2026

Kirwayne

The pool was great 👍

Self

4/10

Poor

02 Apr 2026

Ebony

The AC worked well. The room was underwhelming. They need to upgrade the rooms, they are very outdated. Only 1 light worked in my room. The fridge was not clean, the room overall didn’t feel clean but it seemed like the best that could be done.

The shower position resulted in water getting all over the bathroom floor.

The elevator looked like a death trap. I even got stuck riding up and down as it failed to open on the 3rd floor, where my room was.

Family

4/10

Poor

30 Mar 2026

Tiffany

Very dirty. Clean towels had hair stuck on towels. Bathtub had chipping paint and Hair left in several places. There was a used tampon in one of the shelves in the sink. Room smelled very musty.

6/10

Pleasant

29 Mar 2026

Chris

Yes

Partner

6/10

Pleasant

22 Mar 2026

Nathaniel

Room smelled strongly of wet dog.

Partner

8/10

Excellent

21 Mar 2026

Veronique

Breakfast was okay, would have been nice to have a meat option. The bathroom door was broken and the floor buckling. Also there was an orange colored water spot on the ceiling over the shower curtain bar that looked a little mildewed. The bathroom door was so low we couldn’t open or close it with the provided bath floor towel on the floor

Friends_and_family Family

8/10

Excellent

13 Mar 2026

Alycia

A bit tricky to get to from the highway. There is

2/10

Poor

11 Mar 2026

Kelita

If I could give it a -100000 I would. I immediately checked out the moment I checked in. This hotel is horrible. It’s so old and outdated. The floors have so many soft spots. Sheets not clean. Bathroom is disgusting. Save ur money. Sleep in your car.

Family_with_children

4/10

Poor

11 Mar 2026

Mary

The cleaning staff act like you speak a different language anytime you ask for towels and they will tell you that you have to go to front desk for anything.

Friends_and_family Family

6/10

Pleasant

11 Mar 2026

Mary

When you ask for towels you have to go to front desk everytime and dont you dare ask the hotel cleaners with carts cleaning other rooms. They look at you like you are stupid. And the reward point system is messed up. I should receive at least one free night

Friends_and_family Family

2/10

Poor

07 Mar 2026

william

Air conditioning was not the problem. The room smelled of cigarettes, there was no shower curtain when I told the desk they handed me a shower curtain, I guess it's fo it yourself. WE ONLY STAYED ONE NIGHT LEFT IN THE MORNING FOUND ANOTHER HOTEL.

10/10

Exceptional

04 Mar 2026

Muhammad

Excellent

4/10

Poor

25 Feb 2026

Nick

The shower water did not drain so water was to my ankles

2/10

Poor

29 Jan 2026

Gustave

Most ghetto room ever, TV didn't work in first room, floor was peeling and could cut your foot, mattress and bathtub retrofitting by crazy cheap methods.

Business

6/10

Pleasant

20 Jan 2026

irene

We had a comfortable two night stay in our king size bed and wide open space for our dog to feel at home . The bathroom could use added updates including the walls in the room .
Breakfast was not so great. Definitely could have upscaled a bit more to add variety of fruits , yogurt , breads . All in all we enjoyed to see our long time friends and that’s the main purpose of our stay .

Friends_and_family Friends

10/10

Exceptional

18 Jan 2026

Ana

Rooms clean and nice staff

2/10

Poor

18 Jan 2026

william

Mold in bathroom, water damage above bed, filthy, fridge disgusting, sink countertop broken and dangerous. Only stayed because we got in late, wouldn’t refund the rest of the stay after we checked out.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Calvin

The staff at La Quinta is the best! Everybody there is extremely friendly, helpful, and courteous. They are also very hard-working employees.

Friends_and_family Family

2/10

Poor

04 Jan 2026

Bobby

The floors were wood and dirty. When I pulled off my socks before bed, they were brown on the bottom. For a smoke-free room it wreaked of smoke so bad it irritated mine and wife’s throat. Stains on sheets, so I had to request clean sheets. The mini fridge was frozen over. Water damaged walls. Elevator was in rough shape with holes in the ceiling and wall. It was a horrible experience. I booked for 5 days, but we only stayed 1 night.

Partner

6/10

Pleasant

29 Dec 2025

Frankie

The staff was wonderful. The problem was information was not given when the One room was booked.

6/10

Pleasant

26 Dec 2025

Carmela

Bath tub and sink was clog nasty situation

Pet

6/10

Pleasant

22 Dec 2025

Jonathan

Efficient room. Simple decor

Friends_and_family Family

4/10

Poor

21 Dec 2025

Joey

This place is trashy. We stayed the week, we initially only paid for Sunday through Monday and re upped Monday around 6am and asked to stay in the same room. They said yes. Around 11, house keeping comes by saying I need to leave, the room is on her list to clean. I told her we extended. She went and got the manager, some tall Indian looking guy with glasses. He started treating me like a criminal because their system wasn’t tracking that we re upped.. he wanted to take a picture of my drivers license when I told him I’m not sure what my husband did with the receipt. There was an unleashed dog roaming the halls. People just sit outside the side door and smoke cigs all day long. They watch you park, walk to the door and enter. It’s all really low quality. I wouldn’t stay here alone, asking to get jumped in the parking lot.

Pet

10/10

Exceptional

20 Dec 2025

Phillip

Henry the GM was very helpful and happy to accommodate me and others guests

2/10

Poor

13 Dec 2025

Franklin

What a SHI* HOLE… floors were sticky, walls dirty, dust on chairs that’s been there forever and dead cockroach in the bathroom.

6/10

Pleasant

30 Nov 2025

Timothy and eva

The light in shower area didn't work. Couldn't adjust temp in fridge,it' froze everything. Furniture was beat up .ice machine was out of order.the continental breakfast was excellent.

Leisure

10/10

Exceptional

25 Nov 2025

Cole

Kind employees

8/10

Excellent

18 Nov 2025

CHAU

We always stay at this hotel when we are down there .But this time, one of the 2 beds was not made in the first room assigned to us. They gave us another room and we could not turn off the bathtub faucet. The receptionist came immediately and helped us turn it off. However , we did not use it again because we did not want to run into the same issue
All the staff were very friendly, helpful and courteous.
I hope they fix the problem for the next guests.
The newly renovated lobby is very nice and clean

Business Partner

6/10

Pleasant

12 Nov 2025

Michelle

Great!

4/10

Poor

27 Oct 2025

Dana

Very average

Leisure Friends

8/10

Excellent

26 Oct 2025

Darryl

Good

Friends_and_family Family

8/10

Excellent

20 Oct 2025

Krystin

Nice

8/10

Excellent

18 Oct 2025

Calvin

The room was relatively clean and the parking was safe.

Business Family

10/10

Exceptional

16 Oct 2025

Lorenzo

Excellent, as always

Self

4/10

Poor

06 Oct 2025

Nichole

Tiny old bathroom, waken up by couple arguing in the hallway, elevator was rickety.

10/10

Exceptional

05 Oct 2025

Nick

Staff very accommodating

Business Friends

4/10

Poor

05 Oct 2025

Gerald

In general the room was dank and dim. Low low budget

Self

10/10

Exceptional

04 Oct 2025

Henry

The room was great. Had a good night sleep room was clean came asked for no more.

Business

8/10

Excellent

01 Oct 2025

Stevie

The room was a little outdated, but comfortable and safe.

2/10

Poor

28 Sep 2025

Emanuel

The place is disgusting from the ceiling to the floor. The common areas as well as the rooms are so filthy. There was hair and grime in the bathroom and mud on the wall. They floors were dirty and hadn’t been swept or mopped at all. And everything smelled moldy and musty.

Leisure Family