Name: Red Roof Inn Virginia Beach
Address: 196 Ballard Court, Virginia Beach, 23462, US

10/10

Exceptional

15 Jul 2026

Rayvone

The pool and very clean

Partner

2/10

Poor

13 Jul 2026

Jamie

everything was stained, hair on everything. Room absolutely reeked of cigarette smoke with smoke holes/stains on everything. Broken tv. Bed might as well have been made from rocks. Bugs in room. Absolutely Terrible.

Partner

6/10

Pleasant

10 Jul 2026

Linda

There were cockroaches at times outside and even saw one inside the room, including spiders. There was no room service the night we were there. The towels were not exchanged and there was no cleaning. The wi-fi password was not given (I didn't ask for it either).

Family

4/10

Poor

10 Jul 2026

Brady

Cockroach, water was half off sometimes, lowkey green? Need more towels

Partner

2/10

Poor

08 Jul 2026

Kelli

Staff was RUDE.....!!!!! People hanging all outside in the doorways of hotel rooms a lot of in and out traffic of non guest. People sitting in cars smoking marijuana. Especially in that space by the laundry room. Unsafe will never stay again

4/10

Poor

07 Jul 2026

Julio

Me gustó que cuenta con parqueo minibar y microondas; no me gustó qué dentro de la habitación había un olor a humedad o a orín de gato, el piso parecía estar sucio y estaba pegajoso como si hubieran vomitado en el y habían moscas dentro de la habitación. Lo que se nota es falta de limpieza y no dan desayuno; pero como veo falta de limpieza me imagino como sería su desayuno si dieran, así que igual no lo comería.

Family_with_children

2/10

Poor

06 Jul 2026

Mariah

Dirty room, smells like cigarettes, exposed wiring for a/c unit, not enough towels for number of guests booked, mold, vanity falling apart, blood on sheets, stained pillows when shown to staff, they refunded us $100 of an $800 booking

Friends_and_family Family

2/10

Poor

06 Jul 2026

Jorge

Pésimo servicio el del personal,hice la reservación en línea, llegué e hice el checking me dieron la habitación 206 una hora después de estar en la habitación, alguien llegó a abrir la puerta diciendo que esa era su habitación. Fui a la recepción y dijeron que había sido una confusión por el personal tres horas después, alguien más volvió a llegar y abrió la puerta y me encontró totalmente desnudo. Qué pésimo servicio.

Friends

4/10

Poor

04 Jul 2026

Lanita

Curtain had food all over it like there had been a food fight in the room previous to us. No shower curtain, had to ask for one. No towels, had to ask for some. Old, outdated rooms.

Partner

6/10

Pleasant

04 Jul 2026

Stephanie

No remote in my room. Awful, musty foot smell. No soap provided.

Self

2/10

Poor

04 Jul 2026

Mahendra

The room was nasty and the towels and sheets were dirty. Floor was disgusting never again!

Partner

10/10

Exceptional

01 Jul 2026

Melissa

Wish the mattress would have been better quality, but everything else was excellent!

Pet

10/10

Exceptional

30 Jun 2026

Sameer

Best bang for buck. Clean premises very helpful staff. No complaints. Oh .. TV channels were not flipping on remote. Was only stuck on one channel. But it really didn't matter to me

4/10

Poor

29 Jun 2026

Aimee

We stayed here for 2 nights. I thought the rate for 2 nights was fairly reasonable, considering the location and time of year compared to some places closer to the oceanfront. I was wrong. We got to the room, no microwave, no refrigerator, no hair dryer or clothes iron. Thank goodness I brought my hair dryer and portable steam iron. There was no drain plug for sink or bathtub. The floor was dirty. There was a bug in the shower, and my husband found others that he didn't tell me about until after we checked out. The towels were thin and appeared stained/dirty. The makeshift bedspread was stained; bed was not comfortable at all. It sank in the middle. The ac was a window unit placed in the wall, which said to replace filter. God only knows what we were breathing in and it wasn't even very cold. My husband went to the office to complain and we were told that we booked a \"standard\" room. So standard means nothing but a bed and a bathroom and a tiny TV? We travel frequently and have stayed in \"standard\" rooms that were way nicer. Will never stay at another Red Roof Inn if no amenities is there idea of \"standard.\" Wasn't worth what we spent.

Partner

10/10

Exceptional

26 Jun 2026

Gerald

Clean room, nice staff just need to have more towels

Family_with_children

2/10

Poor

23 Jun 2026

aldo

as soon as I walked in the room I walked right out, smelled like cigarettes and other things, i couldnt stay there with my family, i was not the only person who complained. I asked for a refund and the manager was not there, i just left and booked the hotel next door

Family_with_children

10/10

Exceptional

22 Jun 2026

Sarah

Missing some towels otherwise good.

Partner

10/10

Exceptional

21 Jun 2026

Wesley

There was a wrapped on top of the shelving by the bathroom but could easily be missed as it’s out of site. Otherwise pretty good and slept well!

Partner

2/10

Poor

19 Jun 2026

Corey

Terrible hotel and staff… would not recommend

Partner

2/10

Poor

14 Jun 2026

Seneatha

The beds were very unpleasant. Others amenities were satisfactory

Partner

8/10

Excellent

13 Jun 2026

Jonathan

,

8/10

Excellent

13 Jun 2026

Majestic

The staff is amazing. It's definitely a pet friendly establishment. I did see quite a few dogs on the premises but none were vicious.

2/10

Poor

06 Jun 2026

Amber

Very disappointing stay. When we arrived, our room had no towels, and the room itself had an unpleasant smell. The room phone was broken, so we had to call the front desk multiple times from our cell phone. Each time, we were either hung up on or received no assistance.

We eventually went to the front desk in person and were told housekeeping would bring towels within 15 minutes. They never arrived.

The lack of basic amenities, poor communication, and unresponsive service made for a frustrating experience. I would not stay here again.

Friends_and_family Family

4/10

Poor

04 Jun 2026

Lisa

Dirty cloth left in shower with pubic hair on it. Trash found on floor. No hair dryer. No extra blanket. Staff was okay. Hole in bathroom door where it looked kicked in. Shower curtain would not stay closed because of the angle the curtain rod was installed. Water pressure was very good. Overall kind of ghetto.

Partner

8/10

Excellent

03 Jun 2026

Majestic

The room was clean but the amenities were a little outdated. The staff was very nice. My hat goes off to the guy who pics up the trash( ocassionally does rooms). He does an excellent job regarding the upkeep of the property

Friends_and_family Family

10/10

Exceptional

18 May 2026

Charles

The room was clean. AC worked. Water pressure was average. Hot water was good. Bed was comfortable. It was quiet. Really good price for my last minute stay.

Self

8/10

Excellent

14 May 2026

Sharon

The propery is definitely pet friendly. The staff is extremely nice. The only issue i had was the amenities were a little outdated

8/10

Excellent

07 May 2026

Sharon

Not a bad place to stay

2/10

Poor

03 May 2026

Justin

Room# 214 This place was dangerously disgusting. With peoples left behind body fluids stain covers and sheets. From stain towels to the haired filled sinks to peeling tubs. You can tell the owner is up for a money grab. Because when you care about your property and reputation you will maintain your property. The maintenance on this property is just horrible. From the un-maintained walls, trim and frames. The beds suck!
Room# 126 smells of urine and had stain covers and sheets

Partner

8/10

Excellent

02 May 2026

Sharon

The propus definitely pet friendly

Friends_and_family Family

10/10

Exceptional

01 May 2026

simone

The room was very clean. The sheets were stained unfortunately. However you pay for what you get. The process at the checkout counter was fast. Plenty of parking. Also the cheapest room DOES NOT come with a microwave or fridge.

The room was for only one night. If l had a multiple night stay l probably would have choose somewhere else.

Self

6/10

Pleasant

30 Apr 2026

John

Hotel prices are reasonable. Room was reasonably clean. Hotel needs alot of updating. Outside of Hotel needs a pressure washing and cleaning.

Friends

2/10

Poor

29 Apr 2026

Genean

They upgraded me from a king to 2 queens...not sure that was an upgrade. There was no fridge or microwave and the tv did not work.

Self

8/10

Excellent

19 Apr 2026

Majestic

The room was clean. Although the furniture was a little outdated, it wasnt bad for the amount of the room. The entire staff was really nice and helpful

Friends_and_family Family

8/10

Excellent

17 Apr 2026

Rob

The room was very clean, the location was convenient, and the hotel was great for traveling with a dog. It is right by the highway and about 15 -20 minutes to the Boardwalk or First Landing State Park. The staff were friendly and helpful throughout my stay, especially Dominic at the front desk.

The property itself is showing noticeable wear (ceiling, tub) and the standard room does not include a mini fridge. Overall, a solid budget-friendly, pet-friendly option with excellent staff, but a few issues with property upkeep.

Pet

6/10

Pleasant

15 Apr 2026

michelle

Normally no complaints but this time the tub needs a redo completely and walls painted where holes were patched and flooring had a chunk missing from it.

6/10

Pleasant

14 Apr 2026

joann

Floor was filthy. So i wiped it down. Room was dusted but finger marks on micro fridge and i wiped down all surfaces too.
Showerhead worked but needs replace. Caulking needed around tub, water damage, but no mold or smell. Quiet from traffic noise.

Self

2/10

Poor

01 Apr 2026

Shannon

There was no real kitchen area.

Self

6/10

Pleasant

29 Mar 2026

Barbara

There was no kitchen, and I did see dogs on the property. How ever there were some tenants in room 108 that were arguing Friday evening. I could not sleep because of the noise. I was awaken again Sunday morning at 2:45AM. They were vey loud and disruptive. This room is close to the office and nothing was done to alleviate the problem. The young lady kept asking the gentleman to get off her and give her the kays to her automobile.

Business

4/10

Poor

29 Mar 2026

Neil

The rooms were dirty , they had crack heads cleaning the rooms . Our check in was for 3 pm , rooms weren’t done until 4:30 . And they had thugs outside with guns walking around .

8/10

Excellent

27 Mar 2026

Sharon

I had the standard which wasnt bad for the amount I paid. The only things I didnt like was the water pressure was extremely low in the bathroom sink and there is only one ice.machine for the entire property

Friends_and_family Family

2/10

Poor

25 Mar 2026

Robert

Smoke free room reeked of smoke, uncomfortable bed, peeling paint, confusing tv, paper thin walls and phone in room didn’t work. Only redeeming quality was price. Would not recommend.

Self

4/10

Poor

25 Mar 2026

William

The TV did not work in my room. It took 90 min and a trip to the front desk (after I made a phone call) to get a tech to fix the connection. Therefore I missed my nephew's program. The bed was horrible. You could feel all of the springs in the mattress. The desk in the room had a sticky substance on it. The fixtures in the room were outdated. The AC made a horrible noise when it was turned on. I chose not to report the AC because I was made to feel like an inconvenience when I reported the TV issue. In addition, the toilet ran constantly. To add insult to injury, someone was banging on my door at 4:00 am. Yelling for Rose to open the door. (Why...no Rose in this room)

Self

4/10

Poor

15 Mar 2026

Kateisha

Standard Rm does not come with refrigerator or microwave would have been nice to know prior to getting there or booking

Self

8/10

Excellent

13 Mar 2026

Antonio

The rooms aren't bad for the.amount you pay
My only issue is it's extremely difficult to get ice because there's only one machine to service the entire establishment

Partner

8/10

Excellent

13 Mar 2026

Isaiah

The hotel was fairly affordable, space is clean and decent. Good point is that thus location has fast WiFi. However, the room I lived in has no refrigerator or microwave. Overall, a great stay for 4 days.

6/10

Pleasant

11 Mar 2026

Antonio

I was in the standard room qhich doesn't include a kitchen. The room.was clean The water pressure in the sink was really low. Also ONE ice machine for the entire establishment os crazy

4/10

Poor

03 Mar 2026

Madison

Run down property,broken door in bath as well as inoperable shower!

Self

8/10

Excellent

03 Mar 2026

Antonio

They only have ONE ice machine to accommodate the entire establishment

2/10

Poor

01 Mar 2026

Daniel

Staff was really friendly, but the room was really dirty and run down. The bed sheets were dirty, the tub and towels too. I didn't even want to shower there, just gross and trashy.

8/10

Excellent

24 Feb 2026

Elna Jane

The staff here are very professional and accommodating, allowed us for early check in since we just cancelled our reservation from EXTENDED STAY AMERICA at 4548 BONNEY ROAD. That place was horrendous, aside from a filthy room,one staff was cery unprofessional and rude,, he threw out the key card on the street since it was not working and complained that he is the only personnel working at that time. And thank GOD, we found Red Roof Inn which was totally clean and had super respectful staff.

Pet

8/10

Excellent

18 Feb 2026

Majestic

My room was pretty clean and the staff was nice. The main issue I had was the fact that there was ONE ice machine to accommodate the entire hotel

8/10

Excellent

31 Jan 2026

Majestic

The staff was very friendly and the room was really clean. The only issue I had was the heat didnt work properly

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Lori

Everything was great except I was there for a week and there was no microwave and refrigerator. Heads up don't book the standard room.

Self

2/10

Poor

24 Dec 2025

Ezra

The staff support was fine. But television did not work, so I had to call the staff on duty to come and fix it. he tried, but to avoid further frustration, he changed my room. The room was cold all the time, despite turning up the heat to 80 degrees; instead of the room getting hot, the thermostat on
The wall was getting hot. I was fearful I might overheat and cause a meltdown.

Business_and_leisure Self

6/10

Pleasant

20 Dec 2025

Jonathan

I saw at least two roaches I had to sleep with my bags on my bed because I was scared to have them on the floor

Self

10/10

Exceptional

09 Dec 2025

Chunxiu

住着感觉不错

10/10

Exceptional

30 Nov 2025

Willie

The room was good. Didn't have any interaction with any staff

Leisure Family_with_children

10/10

Exceptional

30 Nov 2025

John

The room was very clean along with the bathroom. Despite it being an older building, it is kept up and maintained. My only complaints were the towels having some hair on them and the dirty vents. For the price, it was well worth it.

Friends_and_family Family

6/10

Pleasant

25 Nov 2025

Joshua

No wifi,no blanket,no shower curtain

4/10

Poor

29 Oct 2025

Rachel

You get what you pay for. No mini fridge, microwave, hair dryer, iron/board, hand towels (only bath towels and wash cloths), Significant mold between the shower curtains indicating that the liner never gets changed. TV did not work. No room service. If all you want is a bed to sleep in and nothing else, then this is the place.

Leisure Self

2/10

Poor

26 Oct 2025

Alaura

While the staff at the desk were pleasent the room was beyond disgraceful, the floors were sticky (and it was carpet), there was a dirty pair of pants with a dirty tampon in the pocket hanging from the back of the bathroom door, the water ran with a color of rust, the bed had a stain in the middle that looked like a blood stain, on the ac and under the side table looked like blood spatter covered it, the room door and the bathroom door had both been kicked in at the bottom, the peephole was shattered, the walls are actually separated from the ceilings... i will NEVER stay here again! I would love my money back from this horrid experience, but i know thats just a want!

Leisure Family_with_children

2/10

Poor

21 Sep 2025

Catelyn

It was cigarette holes in the pillow cases and in the sheets. Holes in the wall and kept hitting legs on the bed frame.

Partner

2/10

Poor

19 Sep 2025

Quinn

The worse hotel stay ever no more red roof

My stay at red roof inn was horrible and disgusting. To make a short story they make you pay extra to have a microwave and fridge in room which is not mentioned online . The room was horrible the tv wasn't working, the sink was running the whole time both nights, the bath towel had a yellowish tint to them , the bed sheets had stains on them i had to go to front office to pick out new bed sheets they all had stains on them. Police was alway called , it was a guy sleeping in a uhaul truck outside my room , people sitting in cars smoking weed and watching everything you take in your room i felt unsafe both nights couldn't sleep. Please pay the extra money for a better room and environment

Self

8/10

Excellent

14 Sep 2025

Bobby

Billiard trip

Room was Clean and was in Great shape, only thing i didn't like was the bed and pillows.
The mattress kept sliding on the frame and pillows was way to thin.
Other than this everything else was good

Self

8/10

Excellent

07 Sep 2025

Helen

Convenient location. Was clean given the age of the property. A supposed non smoking room smelled like smoke. And the heating a/c unit was LOUD!

10/10

Exceptional

04 Sep 2025

Debbie

This is the one on 196 Ballard court in Va Beach.. Every staffs are very nice & friendly.. Everything is good here.. No interruptions, I had a procedure done and need to heal up.. Do far I am still here and will be checking out on Sunday morning.. Thank you to Red roof…

Leisure

2/10

Poor

29 Aug 2025

Jackie

The furniture in the room was horrible
The room smelt like dog
And the bed felt like a pull out couch

Leisure Partner

10/10

Exceptional

28 Aug 2025

Anthonio

Everything is wonderful

Leisure Family

2/10

Poor

24 Aug 2025

Eboni

Unfortunately, my stay here was very disappointing. Despite the high reviews, the room did not feel clean or safe. I found a live roach, hair in the tub, and dried soap left in the sink, which made me question the overall upkeep. The location and atmosphere also felt more like the “hidden” part of the hotel rather than a secure, welcoming environment.

I do want to note that Dominic, the night clerk, was extremely kind and professional. I actually felt bad for him, as multiple guests (myself included) had to return to the counter requesting room changes. He handled it with patience, but it was clear he was taking the blow for issues far beyond his control.

For the price charged per night, I expected a much better experience. This was neither budget-friendly nor comfortable, and I would not recommend it.

Self

8/10

Excellent

22 Aug 2025

jaclyn

Just was uncomfortable. Beds uncomfortable, no hot water

Leisure

2/10

Poor

21 Aug 2025

Edwin

Room was dirty. The sheets had stains. I wish i could upload the pictures. On top of that they dont want to refund me my money.

Business

4/10

Poor

19 Aug 2025

Verified traveler

It didnt feel safe. Main door to hotel room had to be pulled tight in order to close, no microwave, no fridge, no clock, toilet wasnt secure to the floor, shower didnt drain while water was running, Bed was on a metal frame everytime u got close to it u were kicking it causing a big bang noise, nothing for breakfast. Area itself felt a little run down

Partner

2/10

Poor

19 Aug 2025

S M

Worst hotel ever

Friends_and_family Family

6/10

Pleasant

18 Aug 2025

Willie

The beds were not comfortable. Too many people living there

Leisure Family

10/10

Exceptional

14 Aug 2025

Anthonio

Very nice would recommend to my friend's & family

4/10

Poor

12 Aug 2025

Verified traveler

Good location, the rest is terrible!

Not only did the show curtain have mold all over the bottom of it, the A/C unit had mold growing in it as well. Roaches crawling in room and all over grass, more importantly no one picks up after there dog! Saving grace, the cleaning staff really tries their best to keep it clean but management and ownership seem not to care as long as the hotel keeps getting booked. Best part is the location, stay at a neighboring hotel in the area, it’s not worth staying here.

Business Family

2/10

Poor

11 Aug 2025

Verified traveler

Refrigerator in room RIP-OFF!

Booked online, upon arrival realized the room did not have a small refrigerator, went to front desk and was charged $60 cash for refrigerator in room. Turned on TV and only one channel worked. Booked the hotel twice. First stay room had refrigerator and working TV, second booking felt like we were taken advantage of. Will NOT stay here again.

Partner

6/10

Pleasant

04 Aug 2025

Rose

Tv s wasn’t working the whole of the stay

Business_and_leisure Family

8/10

Excellent

03 Aug 2025

Noelia

Comfy bed

The room was clean and bed very comfortable. The only thing was night time the room i had was at the end to the back and looks like a hangout spot to smoke and talk all hours and my service dog barked almost all night because if the talking outside by our room also too many outside light which made our room too bright even with the curtains closed. It was for 1 night and a saturday night also so i guess the place was full so it way not too bad.

Partner

4/10

Poor

30 Jul 2025

Jackie

There was nothing that I liked about the property other than the staff was nice what I did not like is our TV didn't work our phone didn't work one of the beds coverings were dirty there was dirt on the floor outside was nothing but trash and cigarette butts all over the place hole in the wall and they were homeless people cooking out by the by the pool while we were there so we felt unsafe and I don't recommend it and I will never go back

Leisure Family

6/10

Pleasant

28 Jul 2025

Leonardo

Good

4/10

Poor

27 Jul 2025

Mearl

The room smelled like mold

Business Self

2/10

Poor

27 Jul 2025

Lisa

Very low quality accommodations. Mattress, pillows and bedding were cheap and very uncomfortable. Barely slept.

Leisure Family

2/10

Poor

26 Jul 2025

Joni

This place is a flop house! People fighting all night outside your room. The AC is a joke! The bathrooms are gross. The towels and sheets are stained. The towels and sheets are a dingy color. They have homeless people living under their trees in the parking lot. Our room reeked of cigarettes even though it is 100% smoke free! The staff is the only nice part.

Leisure Family

10/10

Exceptional

23 Jul 2025

Anthonio

Safe place

10/10

Exceptional

23 Jul 2025

Anthonio

Good place to stay

Leisure Family

2/10

Poor

23 Jul 2025

Verified traveler

DON'T STAY HERE !!

It was a cheaper hotel with very few amenities. TV didn't work. Room with 2 double beds had towels only for 1 person. Very dirty!!! I had to clean feeces off the bathroom door and the wall. Staff was unhelpful. Garbage everywhere on the property. No one cleaned up anything.Said they couldn 't print us a receipt. Will never say there again.

Business

10/10

Exceptional

21 Jul 2025

Anthonio

The property is clean and nice and staff is wonderful

Leisure Family

6/10

Pleasant

20 Jul 2025

Verified traveler

Good for a quick night

Check in was quick, staff was friendly and helpful. Room however was not up to standard. Dead fly and dirt found on floor when i had to plug in the desk lamp that wasn't working, exposed outlets, bathroom had hair that was not mine on the walls, pillows had black and brown spots that showed thru the pillow case, dresser drawers were dirty and even tho no smoking signs are everywhere and even a provided smoking area guest were walking in breeze ways up stairs and in front of room doors smoking.

Partner

4/10

Poor

20 Jul 2025

Garret

The property looks out of date, the room we stayed in had a strong dog-like odor, and we couldn’t stay another night. We abandoned our plans to go back home.

Business_and_leisure Pet

2/10

Poor

13 Jul 2025

Melani

Room smell of smoke, bedding was dingy and dirty black spots on the bedding. Bathroom was not clean floors were dirty. Did not stay there.

4/10

Poor

13 Jul 2025

Wilma

The cleanliness of the hotel room was horrible, there were dirty sheets, dogs on beds, smokers around every corner and the place around the hotel was quite nice but the hotel itself was very cheap feeling and definitely didn’t have thought put into the stay.

8/10

Excellent

11 Jul 2025

James

It is not a 4 star hotel, but it is a good value. My only complaint is an obvious lack of maintenance. The sink was falling off. The bathroom fan was noisy. That sort of thing. Staff was great.

Leisure Partner

4/10

Poor

11 Jul 2025

Jesse

Room was dirty, air conditioning didn’t work well it was half way taken apart with pieces falling off. The walls had paint peeling off and stains everywhere. Bathroom wasn't clean and the towels that were in the room were filthy and hadn’t been changed out. Room smelled like mold and smoke. Overall not a place I would stay at again.

Leisure Family_with_children

2/10

Poor

06 Jul 2025

Karin

The room did not have a working toilet for over 24 hours.

Leisure Family

10/10

Exceptional

05 Jul 2025

Beatriz

Good

Leisure Family

8/10

Excellent

29 Jun 2025

Leonardo

Good overall

Business Self

10/10

Exceptional

23 Jun 2025

Ronald

Good

4/10

Poor

22 Jun 2025

Quran

The staff is soo sweet but the place is not good it’s not really clean bugs a nasty small like cigs and old wetness the not the best they only give two pillows and the sheets are not clean

Friends_and_family Friends