Name: Extended Stay America Suites Virginia Beach
Address: 5757 Cleveland Street, Virginia Beach, 23462, US

6/10

Pleasant

16 Jul 2026

Steven

Nice place. Over all worth the price

Family_with_children

6/10

Pleasant

16 Jul 2026

Melissa

Staff was very accomadating and friendly.
Appliances were outdated, and in very rough conditions.

Family_with_children

2/10

Poor

11 Jul 2026

Chaitanya

The room floor was sticky. Only used microwave.. that was not good at all.
Felt like how quickly can we get out of this room.

Family_with_children

2/10

Poor

08 Jul 2026

Moises

Very poor service. They call you to check in, but don't have the room ready on time—it takes up to an hour—and they enter the room while you are inside. Very poor service.

Family_with_children

2/10

Poor

05 Jul 2026

Amy

My husband ended up in the hospital the night before traveling. I reached out to let them know we'd be late getting in. After 2 phone calls and a message were left, they still gave away our room and canceled our booking.

Partner

2/10

Poor

05 Jul 2026

Brenda

Stove broken. Unsanitary. Roaches by the stove and refrigerator. Microwave burnt inside. Staff unfriendly.

Friends_and_family Family

6/10

Pleasant

04 Jul 2026

Simeon

I reserved three rooms, and the toilet in one of them was clogged. We reported it to the receptionist, who said someone would fix it the next morning.

My nephew asked, \"Which toilet are we supposed to use?\" She replied, \"You can use the restroom in the lobby.\"

Very disappointing experience.

Family

2/10

Poor

27 Jun 2026

Victor

Absolutely unacceptable! Overbooked our room and left us stranded at 11:00 PM.
I am writing this review to warn all future travelers about the severe lack of professionalism and ethics at this property. We made a confirmed reservation well in advance through Expedia. However, when we arrived at the property at 11:00 PM after a long journey, we were shocked to find out that they had resold our room to someone else.
The staff showed absolutely no empathy, accountability, or willingness to help us find an alternative solution. They simply did not care that they were leaving us completely stranded in the street late at night in an unfamiliar place. It is deeply irresponsible and dangerous for a hospitality business to treat paying customers this way.
A confirmed booking should be a guarantee, but this place clearly prioritizes quick profit over customer safety and basic respect. Do not risk your trip or your safety by booking here. If you want a reliable place that actually honors their reservations and won't leave you out in the cold at midnight, look elsewhere. Completely unreliable, unprofessional, and unsafe. Avoid at all costs!

Family_with_children

8/10

Excellent

19 Jun 2026

tulio

Lo único malo es que en la página de te ofrecen un precio y el hotel te cobran 100 dólares mas

6/10

Pleasant

16 Jun 2026

Laura

We feel like we got what we paid for with this hotel. It was graduation weekend, so it was difficult to find a reasonably priced place, and this fit the bill. The hotel could use a good deep cleaning, there was a stale musty smell throughout the building, and some lesser checked areas (window sills, baseboards, etc) could use some TLC.

The staff was incredibly friendly and helpful when we needed any assistance. It is a good place to stay if you are on a tight budget. Neighbors were quiet and it seemed pretty safe. I did use the laundry room, and it was clean and good order which was nice. Overall, we were happy with our stay, it definitely is not a 5star place, but it is a good budget option.

Partner

6/10

Pleasant

15 Jun 2026

Cherryann

The unit was nice. It needed some updating and the furniture was old.

Partner

2/10

Poor

10 Jun 2026

Dean Joseph

When I got there at 9PM, I was told that there wasn't any available rooms & that Expedia overbooked them. Instead of helping or guiding me on how to find a place so late in the day or even show any sort of sympathy to the situation, the staff told me to call expedia and then walked away.. Expedia customer service was great but the staff at this hotel was useless.

Family

4/10

Poor

25 May 2026

Matthew

The staff was great. The hotel is used mainly as long term housing for low income people. You get what you pay for here.
Everyone was nice and there wasn’t any trouble. It was quite at night which was good. If you need a place for one night without any options you can stay. But more than that I would not book

Family_with_children

2/10

Poor

25 May 2026

JOHN

people at the front desk were nice enough. The room? Never again - filthy, no lamps, no nothing - guess I should have known in the word \"extended,\" so my screw up but didn't think that meant literal nothing. Don't book a room intended for long stays for a short 3 day stay.

10/10

Exceptional

23 May 2026

KASAUN

It was cool.

Family

4/10

Poor

17 May 2026

Aamaria'Dianna

This place reeked of cigarettes and weed. The air quality was so terrible we all left with congestion and mucus. The staff did not provide blankets and when we asked they said they didn’t have any?? Very disappointed. We stayed here before in ‘22 so we thought it was a safe choice and the quality has gone down significantly.

8/10

Excellent

14 May 2026

Cynthia

Pleasant staff, room clean. Kitchen amenities were helpful. Lots of extended stay folks.
Worked for our needs. Hotel room needed more trash cans

8/10

Excellent

25 Apr 2026

Stanton

Overall, for the price per night plus pet deposit was very good. 2 beds in separated sections of the suite. Plus a satisfactory central room. Very Nice bathroom plus separate sink area. The kitchenette was nice except for the dirty stovetop, but we did not need that. The only other minor complaint was the sort of \"musty\" smell from the a/c unit. The whole building etc is non-smoking/non-vaping which is great. A good location, if you wish to stay away from the trendy oceanfront; not to mention if there is ever an all-age curfew.

Friends_and_family Friends

4/10

Poor

18 Apr 2026

Angel

Definitely not up to par with typical extended stay experience dirty worn down and no room service

Self

4/10

Poor

05 Apr 2026

Gwendolyn

I arrived to a $100 deposit . When asked the attendant was not pleasant . I was given a room with the tv in the middle of the floor, and it didn’t work , and the kitchen appliances were broken . I was given another room . But had walk around the premises . Very tired and the experience was not pleasurable.

Friends_and_family Friends

6/10

Pleasant

29 Mar 2026

Amanda

Hotel smelled, room wasnt cleaned competely before i got arrived. There was a hair in my shower, walls had dirt and grim. Hard time sleeping it was loud, people were in and out of the hotel, people yelling the halls, dog barking in the next room until 2am, cars in the parking lot hanging out blaring music, it didn't get quiet until about 2:30am.

Self

4/10

Poor

25 Mar 2026

Chaquondra

It was ok. Room had a terrible smell.

Family_with_children

2/10

Poor

15 Mar 2026

Brenda

Room needs cleaning it was dirty. Sheets were also dirty and room smells

Partner

8/10

Excellent

15 Feb 2026

William

Clean room and staff was good definitely will stay there again in future

Leisure Partner

2/10

Poor

09 Feb 2026

Tyesha

Don’t be fooled by the price. Spend the extra ~$30 per night and stay at the Hampton Inn & Suites next door. This place was a nightmare from check-in to check-out—literally within 15 minutes.

Building doors didn’t work. Room keys didn’t work. The room itself was disgustingly dirty: drapes that looked like they’d never been cleaned, black mold in the bathroom, crumbs and dirt on the sofa, inadequate heat, and a faint but unmistakable smell of urine. To make matters worse, I almost got locked inside the room.

This was one of the worst hotel experiences I’ve ever had. I checked out immediately and would not recommend this property to anyone.

2/10

Poor

03 Feb 2026

Samantha

Absolutely disgusting. Infested with roaches. The floors are grimy and sticky. “Smokeless room” smells like a smokers room. Walls are thin so you can hear the people next to you. When you request the dishes they claim to provide they don’t actually have any. Never staying here again.

Partner

4/10

Poor

28 Dec 2025

Nikki

The beds are hard. The room was dirty and in ill repair. Peeling paint everywhere. Rusty fixtures. Dead bugs. NOT bed bugs or roaches. Debris on the hallway floors. Shady characters loitering outside. I don’t recommend this hotel. Spend the extra for a nicer hotel.

Friends_and_family Family

6/10

Pleasant

19 Dec 2025

Jessica

This is a remodeled TownePlace Suites, so its a step above most extended stays in the kitchen departmeny. It was fairly.clean, only thing is the odor of old smoke that wont go away

Self

2/10

Poor

30 Nov 2025

johnathan

This is your sign not to book here. This was the most disgusting hotel ive ever been to. The bedding and towels had stains as well as hair left over from the previous guest. The bathroom and kitchen areas were infested with cockroaches. The other people staying here were loud and the walls were very thin. The employees were nice and helped me get a refund but honestly this place should be condemmed for how filthy it is.

2/10

Poor

29 Nov 2025

Gary

Felt very unsafe at this property. In the middle of the night someone was trying to open the door to my unit. It could have been a mistake but the individual(s) did not go away immediately. The room smelled of stale smoke even though the building is nonsmoking. Bugs everywhere. I checked out after one night because I did not feel safe.

Friends_and_family Family

4/10

Poor

28 Nov 2025

Nawara

The room seemed like it didn't clean well before my arrival. As soon as I entered the building, It smelled weird, so did the room. I killed 2 roaches, floor had lots of dirt and crumbs, trash wasn't clean under the TV.

The stuff was very nice and friendly though!

Leisure Partner

2/10

Poor

28 Nov 2025

Abigail

The lady that checked us in I guess didn’t finish processing our check in and so at about 730 on thanksgiving night the manager wanted to get nasty and rude and tell us we had to leave and we weren’t supposed to be there. Mind you I had been there for over 24 hours at that point and I had working keys and had been in and out since I checked in. After arguing with the manager because her employees didn’t do their job correctly she said she had no choice but to let us stay and just swallow the loss. And They have roaches.

Leisure Partner

4/10

Poor

11 Nov 2025

Jennifer

There was black mold beside the bathtub. There were fruit flies all over the room. When I asked where the chair was in the room I was told it was probably broken.The toilet stopped working and when I reported it nothing was done. I went and asked again and was told it would be the next day. I think asked if they could give me a new room. Which they did.

2/10

Poor

10 Nov 2025

Joann

This will be my first and last time staying in an Extended Stay America. The halls were smelly, the room floors were covered in greasy dirt and the roaches were running wild and free. I counted 8 roaches in my room during a two day stay. My review is a bit harsh (and I knew it was a cheaper accommodation) but it was worse than I anticipated.

4/10

Poor

27 Oct 2025

Austin

The staff was wonderful. The room that I booked for a two-night stay was disgusting. The sheet had hair and something that looked like rat or fecal droppings of some kind on the sheet. I suspect the bedding was never changed from the previous occupant. The mattress underneath had urine stains on it. There were multiple large holes in the walls. The curtain was ripped straight across, leaving a gaping hole facing the window. The pullout bed cushions had deep stains on it as well. The room itself reeked of cigar or cigarette smoke despite the room being marked as non-smoking. There was trash left throughout the hallways, and the stench in the hallway on the third floor was simply overwhelming; I had to cover my face each time I came and went. It was truly one of the nastiest rooms I've ever had in a hotel stay.

8/10

Excellent

18 Oct 2025

Theres

easy check in. employees were extremely nice

Self

2/10

Poor

06 Oct 2025

Joel

Disgusting stay. My first room was filled with fruit flies and roaches, so I asked for another room. In the second room my bathroom was broken, and the room smelled like someone had been smoking in there. Also the walls had stains. Staff was nice though, but thats not enough to make me stay here again

Business

2/10

Poor

06 Oct 2025

Ariel

The room was extremely cold walkimg in, then ther were qnats all in my room. In the shlwer, kitchen, just EVERYWHERE! THE remote wasnt working. Family of 5 was highly disappointed and dissatisfied

Friends_and_family Family

2/10

Poor

05 Oct 2025

Steven

Dirty Room, not safe, no appliances, On The Room not even a coffee
Everything was dirty, the kitchen, the floor, the entry stink

Business Partner

2/10

Poor

29 Sep 2025

Brad

Room was infested with gnats

Business Family

2/10

Poor

24 Sep 2025

Joel

The refrigerator was not cleaned, there were crumbs and food particles left behind. The shower had little to no pressure, so you had to stay right under the shower head. The area behind the counters in the kitchen had splashes of old food that was never wiped down. There were roaches in the room. The hallway trash cans were over filled with trash and lots of bags of trash were left in the hallway. The carpets were dirty like they had not been washed in years. Also, there was foul oder in the hallways, perhaps due to the trash. The outside areas had overflowing trash cans. Lots of trash around the buildings. I would most definitely not recommend staying here. Not worth trying to save a few bucks.

Business Self

2/10

Poor

21 Sep 2025

JT

The building smell like weed cigarettes and bad decisions. The room was full of knats and fruit flies. The people in the neighboring room were super loud and talking very loud until well in the morning. The range hood and light did not work. Nor did the oven door close.

There was mold in the bathroom by the tub, as well as hair in the soap dishes in the shower. The pull out sofa mattress was stained and dirty. In the morning, before we left, after getting no sleep, we killed one roach, and one got away.

I told the attendant before I left that morning and he let me know that they were planning on fumigating the property in the near future. We had to check all our belongings thoroughly to make sure that nothing got in our bags or in our clothes before we left.

Leisure Family

2/10

Poor

15 Sep 2025

Pamela

That they are falsified what they offer, they also fail to inform you about the hundred dollar deposit that takes 7 to 10 days to get back. We even cleaned our room but probably won't get our deposit back anyway.

Leisure Family

2/10

Poor

14 Sep 2025

Kathy

Initially I reserved this place for two nights. The outside looked decent, the moment you walked in was a different story. From the smell to the cleanliness you felt just being in the lobby, I already had a bad feeling about the room. Hallways smelt and did not look clean at all. Got to the room and I was right. The living room area looked nothing like their photos online. It did not look or smell clean and something lived on that couch. Rooms smelt like cigarette smoke, wet animal and old. My family didn't touch anything in there. I told them to take their things and head back to the car, we are leaving. Thankfully got ahold of Expedia fast and their customer service was great.

Business Family

10/10

Exceptional

13 Sep 2025

Deanna

The staff is super efficient welcoming and friendly

2/10

Poor

12 Sep 2025

David

They came up with so many more added charges that were not posted, required $100 deposit when you checked in added charges for a my dog that were not posted. The worst experience in my life, will never stay with another extended stay property

8/10

Excellent

09 Sep 2025

melody

Overall the hotel was great staff was very friendly. The only problem were had to have key keyed a couple of times but staff was very nice about.

Leisure Self

10/10

Exceptional

01 Sep 2025

Joshua

Great stay

8/10

Excellent

22 Aug 2025

Theresa

It was only ok. People at the desk were very nice

Self

2/10

Poor

22 Aug 2025

Jonathan

The pictures are a lie, the location is beyond scary, it felt like I was back in the projects in NYC. I rented a room for a night checked in and upon going to the room I changed my mind and immediately left and went to another hotel.

Business Self

10/10

Exceptional

21 Aug 2025

TaKia

Star

Self

8/10

Excellent

18 Aug 2025

Ross

Smelled like. Mildew

6/10

Pleasant

18 Aug 2025

Sasha

Nice staff, rooms are in rough conditions and do not include all furniture in pictures

Leisure Family

2/10

Poor

17 Aug 2025

JESSICA

Dirty tampon in lamp shade, car airfreshner hanging on light. Soaking wet carpet, old food on walls, piles of dirt in corners of bathroom

Leisure

8/10

Excellent

09 Aug 2025

Cynthia

Overall I enjoyed my stay.

Leisure Partner

2/10

Poor

03 Aug 2025

Andrea

THIS WAS THE WORST “hotel” IVE EVER BEEN TO ITS INFESTED WITH ROACHES!!! THE HALLWAY SMELLS LIKE CAT PISS!!! THERE WERE BUMS LITERALLY TAKING A CRAP OUTSIDE!!! THE STAFF WAS RUDE!!! A NIGHTMARE TRUTHFULLY

4/10

Poor

02 Aug 2025

Phyllis

Poorly maintained. Water damaged drywall in bathroom. Door ajar on oven. Filthy, wrinkled drapes. Gauges in closet door and walls. Food grime on microwave. No towels. Foam exposed in couch arms.

Leisure Family

4/10

Poor

01 Aug 2025

Michael

Room smelled terrible like tobacco

Leisure Family_with_children

2/10

Poor

30 Jul 2025

Stanley

There were roaches everywhere.

Leisure Family

4/10

Poor

29 Jul 2025

Heidi

The place is old, dirty, and strong smell of smoke in our room.

Leisure Partner

2/10

Poor

22 Jul 2025

Damien

Do not recommend this to anyone

Leisure Pet

4/10

Poor

21 Jul 2025

Verified traveler

Not very clean

The layout of the room was great as it was two bedrooms with a galley kitchen. However, it appears that they didn’t clean past the bathroom and the kitchen. The beds were made, but they were missing mattress protectors, and missing a bunch of pillowcases. Additionally, while we were eating, we noticed some cockroaches and when we went to chase the cockroaches to kill them. We noticed that they hadn’t cleaned under the sofa or the chair and that the sofa and the chair had cigarette ash on them. They also hadn’t cleaned under the sofa or the chair we found toys, lots of dust, it was just not good. When we spoke to them they informed us that one of their cleaning crew had quit and that they were short staffed, and while I sympathize when we asked for additional pillowcases or slip covers or something, they didn’t have any. When we tried to speak to management the next day, we were informed that they weren’t onsite but would be there later and would give us a call. We gave them photos of everything that we found and we never received a call from management. I could tell that the staff were trying, but had not been given the resources nor the training to assist, which does put this on management.

Business Family

4/10

Poor

21 Jul 2025

Michael

Asked for linen to out on sofa bed. Did not receive a blanket. Check in was delayed by 30 minutes after waiting 20 minutes until 3pm. Free breakfast was small packaged muffins. Coffee was almost empty.

2/10

Poor

21 Jul 2025

Eric

The property was dirty. Saw a roach in my room
The halls were dirty, if you’re ever in Virginia Beach please do not go to this hotel

Leisure Partner

4/10

Poor

17 Jul 2025

Michelle

We had roaches crawling on the walls as soon as the sun went down. We packed up and left. So disappointed. If I could have had gotten my money back I would have . Of course they weren't accomadating.

6/10

Pleasant

14 Jul 2025

Ingrid k de

The halls were stinking

Leisure Family

4/10

Poor

13 Jul 2025

Andrew C.

Over priced for what was given, dirty, and just mid. They charged money for wifi, didn't have room services, and again the hotel was dirty. The elevator was rancid. No one vacuumed the floors. The AC bearly worked. I could have looked pass all of the things I mentioned if it wasn't so expensive. I can't recommend this place.

Business_and_leisure Self

2/10

Poor

12 Jul 2025

Verified traveler

Booked 2 rooms. One had a terrible mildew smell. Standing water on end table in room. Couch was wet. Second room with stains on furniture. Saw a very large roach and we decided to leave at that point.

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Dawn

We did not end up staying here as they did not have a pool. It was still listed on Expedia, but the pool had been removed last year. They gave us a refund immediately when we got there and found out the pool was gone. It was a family vacation in the heat of July.

Leisure Pet

6/10

Pleasant

10 Jul 2025

Angela

That people were outside talking loud and smoking cigarettes.

Leisure Family

2/10

Poor

07 Jul 2025

Aristotle

NOT Recommended

our family’s first time staying in “extended stay”. i could give this particular hotel a zero star if i can. 1) roaches everywhere (bathroom and kitchen to begin with) 2) old clothes from previous people was still in the drawer and it tells you that they didn’t clean the room or didn’t inspect properly. 3) rooms and couches smells like cigarette 4) couch/sofabed are all stained and dirty 5) under the couches are all dirty w/ dust bunnies and some food crumbs..

Friends_and_family Family

6/10

Pleasant

07 Jul 2025

Kevin

Overall looks like cost should be for a sub par performance on housekeeping and such.

Business_and_leisure Pet

2/10

Poor

06 Jul 2025

Sthephen

Terrible service and location

Upon our arrival at the hotel, we were disappointed by the service at the front desk. The staff member who received us did not have a welcoming or helpful attitude.

When we entered our two rooms, we found that the pull-out sofas were in very poor condition. The one in room 109, in particular, was extremely small, with loose springs that made it impossible to sit on, let alone sleep on. Despite raising our concerns, the staff did not offer any assistance or solutions.

On the night of July 4th, we requested again to have the sofa replaced or repaired, but nothing was done. Instead, we were told that if we wanted to check out early, we would be refunded for any unused nights. As a result, we decided to check out today, Saturday, July 5th.

I am therefore requesting a refund for the night of July 5th, which we will not be using. Additionally, I would like to request further compensation for the many inconveniences we experienced during our stay.

The overall condition of the hotel was unacceptable:
•The hallway carpets were extremely dirty.
•There were no extra sheets available, and we had to request them.
•We were a group of eight (four people per room), yet only four towels were provided in total. We had to purchase additional towels ourselves from Walmart.

These issues significantly impacted the quality of our stay. I hope the hotel will take this matter seriously and respond promptly with the appropriate refund and compensation.

Friends_and_family Family

2/10

Poor

06 Jul 2025

freddy

Would not stay here beware

When we got there we checked in and went to our room.
Walked in and the room was dirty, no sheets on one bed, discovered roachs on the counter. Only 2 towels asked several time for more and the response was we are out. Informed breakfast was offer and all it was was oatmeal and muffin.
All the common areas smelled like smoke and were dirty. Room service never came the whole time and were informed short staffed. Had to ask for pots, pans and a knife. The rooms advertised that it had all of that and had nothing. Asked for different room and were informed were booked.
Would have gone to a different place but everywhere else sold out

Friends_and_family Family

2/10

Poor

05 Jul 2025

Audelaida

Disgusting

The room smelled horrible for one. There are roaches in the room as well. I go there well after 3 PM and the room wasn’t ready. The hallways smell of cigarette smoke and feel
humid like. The room felt so dirty and humid with cold air blowing. Not even sure how that’s possible. Never will I stay at this location again.

Friends_and_family Family

2/10

Poor

05 Jul 2025

David

So dirty.

Leisure Family

6/10

Pleasant

01 Jul 2025

Andrew

Not the cleanest property, checked in and the trash wasn’t emptied. The rooms were fine but the hallways were messy.

Leisure Partner

4/10

Poor

30 Jun 2025

Laura

The place was not clean. There was roaches and no soap for dishes.Iwas in a kitchenette room sobad no clean dishes. Room vents was not clean it looked disgusting. Sofa bed had crums and food crom previous guest. Some of the staff has no Finesse. Or hospitality.

4/10

Poor

27 Jun 2025

Aresenio

Property was not clean

6/10

Pleasant

26 Jun 2025

Verified traveler

Nice but could be better

I was welcomed and checked in immediately. The hotel was secure and required a key to enter.

Room 304

Pro: Room was large with a large bathroom, kitchen area and smelled good.

Cons: The futon/couch was broke and leaning. The room could have been cleaner- beside and behind the nightstand was dirty with trash. There were chicken bones outside the window. The bathtub and sink were slow to drain. And the toilet lid had to be lifted each time to flush the toilet.

While staying there was a drug bust that blocked the parking lot for hours. But the police were nice :)

Business

10/10

Exceptional

26 Jun 2025

Natalia

Great place for your money! Everything arranged us! Thank you)

Leisure Family_with_children

6/10

Pleasant

20 Jun 2025

Yang

Staff is OK. The condition does not match the price. Will not stay there again.

Friends_and_family Family

6/10

Pleasant

18 Jun 2025

Rory

Staff was great. Bed had strong smell of cigarette smoke. Didn't notice till I was in the bed.

Self

2/10

Poor

18 Jun 2025

Julia Y

I booked a non-smoking room, but when I entered the room, there was a strong smell of marijuana in it. Opening the window did not help. Besides, there were serious noise issues past 10:00 PM, and I could not sleep. I had to check out and find another hotel.

Self

6/10

Pleasant

17 Jun 2025

Derar

They had roaches

Leisure Partner

2/10

Poor

17 Jun 2025

Isaac

Didn't like anything. W

8/10

Excellent

15 Jun 2025

SERINA

I felt the front desk could have done better with customer service. My card kept deactivating, I requested to extend my stay and they could not accommodate, they had only some of the complimentary items, and when asked for additional towels and face clothes had to wait a couple of hours for those to be ready. The outside door access lock was open most of the time and it was just loud all the time.

Leisure Pet

4/10

Poor

08 Jun 2025

Mercy

I booked 2 bedrooms and we got 1 bed. No complimentary breakfast all they have is package muffins! Coffee taste bad!

Business_and_leisure Family_with_children

6/10

Pleasant

03 Jun 2025

Ivan

cost is higher than quality

Leisure Partner

2/10

Poor

02 Jun 2025

Michelle

This hotel was not good at all. The rooms were not stocked with anything and if you wanted to have coffee cups or coffee maker or anything besides 2 plastic cups you had to go to the lobby and pick it up yourself. The info pamphlet in the room stated that you could request kitchen items and they would be brought up but that was not the case. We had to go to the lobby to get extra bedding for the pullout couch but didn't receive an additional pillow. The hallways were dark and dingy and there was a consistent smell of marijuana throughout the property. The only positive was that there was a kitchen in the room with small apartment style appliances like a microwave, stove and fridge. However it would be difficult to use any of this without cookware or plates, cups, silverware etc. I would not recommend booking here.

Leisure Family_with_children

10/10

Exceptional

01 Jun 2025

uteekuh

This is one of the cleanest and up to date appliances extended stays I’ve ever stayed in. Very clean as well. Front desk staff were very nice

Leisure Pet

4/10

Poor

29 May 2025

Phaedra

The room said it sleeps 4, but after a second room change the room could really only accommodate 3 people comfortably. The room had a queen size bed and a futon, not a pullout sofa. Although it was fixed very quickly, the bathroom sink drained slowly. The bathroom door didn’t lock. The remote had to be swapped out because it didn’t connect to the tv (minor change, but another annoyance). The downstairs area had an unpleasant odor. They gave us enough towels for 2 people, despite have 4. When we requested more towels, there weren’t any available. The front door lock was broken. We stayed 2 days and made the most of our trip, but I don’t think we will be returning.

Leisure Family

6/10

Pleasant

29 May 2025

Albertine

The bed could be better very uncomfortable.

4/10

Poor

28 May 2025

Tatiana

We found infestation of cocktiaches therefore one person with pupy dog stayed in another place. All drawers were dirty.
The place is 20 minutes driving to the beach which was not mentioned when i was looking for a place to stay. It was ok if only the person with the dog was able to stay but was not the case. I have pictures regarding my concerns

4/10

Poor

26 May 2025

Demi

I love black ran businesses but sometimes y’all just gotta get it together. Go in they talking in all types but professional. Yeaaa I understand it was memorial weekend and all but damn. Why was the elevator the nicest part of the building? Even tho it was nice it was dirty , halls (dirty), stairways (all levels dirty). I will give y’all the room was clean but why did you nail the windows shut? Employees were nice tho! No one was rude or disrespectful but gots to do better!

Leisure Partner

2/10

Poor

26 May 2025

Abigail

Terrible, don’t recommend

2/10

Poor

25 May 2025

Sarah

This property is so run down it’s shameful. The photos posted are stock photos of a new property. It was dirty. The sheets and blankets were covered in hair. I said something to the front desk and they did nothing. The pillows are old and stained yellow. The bed felt like a boxspring with a slab of wood. I had packed a sheet and blanket for the beach and ended up sleeping with those. The bed felt like the concrete ground.

The towels were dirty and full of body hair. The kitchen walls had food and grease stains. The fixtures were rusty with holes and paint peeling on the walls. At first the room smelled ok but then it started smelling of urine. The AC was on when I walked in to 61° which was odd bc usually hotels don’t have the air on but it was warm and didn’t cool down.

Security cameras everywhere and people smoking all kinds of stuff outside the main entrance. My keycard never worked on the doors that give you access to the rooms. I had to constantly ask for them to fix the key and it still didn’t work. I did not feel safe there at all except that I had my dog with me.

My biggest regret is not looking at the reviews before booking and trusting the photos listed. I paid $150 a night and this place wasn’t even worth $50 a night!

Leisure Pet

4/10

Poor

18 May 2025

April

The building and the room stank like something damp and dank, or some odd smell. Not sure what it was, but it wasn’t pleasant.

2/10

Poor

14 May 2025

Christopher

I have stayed at a lot of hotels, some sketchy, some run down, some noisy. I have never left one without sleeping there until last night. The room smelled, the couch in the room has so many stains on it from who knows what. There was a dead roach on the floor and black specs of debris on the bed. The counter wasn't wiped down and there were stray hairs on the blankets and sheets as well as stuck to the wall. There were scuffs and stains all over the walls and it was completely run down. The staff was nice and accommodating after my half hour stay but this place sucked. Someone please put that couch out of its misery.

Business Self

2/10

Poor

27 Apr 2025

Sherry

The room was completely destroyed not cleaned. Halls smelled like pee and it seemed like people lived at the hotel.

Leisure Partner