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Holiday Inn Virginia Beach - Norfolk By IHG

Virginia Beach - VA · United States

5655 Greenwich RdView location

7.2/10Very good1,000 Reviews
Cleanliness7.2/107.2
Service7.8/107.8
Comfort7.6/107.6
Condition7.0/107.0
Amenities7.2/107.2
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Virginia Beach - Norfolk By IHG

The Holiday Inn Virginia Beach-Norfolk offers an upscale experience in a central location. Just 12 miles from Virginia Beach and five miles from Norfolk International Airport and downtown Norfolk, our hotel provides convenient access to area attractions.

Guests can enjoy shopping at Virginia Beach Town Center, attend free outdoor concerts, or catch a performance at the Sandler Center. For recreation, Topgolf Virginia Beach, the Princess Anne Athletic Complex, and US Field Hockey Center are nearby.

Business travelers appreciate our proximity to the Interstate Corporate Center, Sentara Leigh, and Norfolk International Airport. The hotel features free Wi-Fi, a complimentary business center, a 24-hour Corner Market, and 22, 000 sq. ft. of event space, ideal for conferences, meetings, and weddings.

Guests can relax in our six-story atrium lobby with a fireplace and water features, enjoy refreshments at the BLU Bar, or dine at Ashley's Bistro. A fitness center and outdoor pool are also available.

Read more about this hotelShow less

Located in Virginia Beach, Holiday Inn Virginia Beach - Norfolk by IHG is in the business district, within a 10-minute drive of Regent University and Norfolk State University. This hotel is 4.6 mi (7.4 km) from Norfolk Premium Outlets and 6.9 mi (11.2 km) from Norfolk Botanical Garden.

Make yourself at home in one of the 307 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Virginia Beach? This hotel has 22000 square feet (2044 square meters) of space consisting of conference space and 16 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Car recommended LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately USD 14.95 per person
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Sentara Leigh Hospital 1.5 km / 0.9 mi
Virginia Wesleyan University 3.4 km / 2.1 mi
Lake Taylor Hospital 4.5 km / 2.8 mi
Sandler Center for the Performing Arts 4.9 km / 3.1 mi
Mount Trashmore Park 5.4 km / 3.3 mi
Cypress Point Country Club 5.7 km / 3.5 mi
Lake Wright 6.2 km / 3.9 mi
Hampton Roads Agricultural Research and Extension Center 6.4 km / 4 mi
Virginia Beach Central Library 6.7 km / 4.2 mi
The Witch of Pungo Statue 6.9 km / 4.3 mi
Norfolk Premium Outlets 7.4 km / 4.6 mi
Lynnhaven House 7.9 km / 4.9 mi
Norfolk State University 7.9 km / 4.9 mi
Regent University 7.9 km / 4.9 mi
Princess Anne Plaza Shopping Center 9.4 km / 5.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2003
  • Total number of rooms: 307
  • Number of floors (main building): 6
  • Double rooms: 178
  • Suites: 11
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 43 more facilities & services
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Printer
  • Business centre
  • Fax
  • Sun loungers
  • TV lounge
  • Sauna
  • Hot tub
  • Breakfast
  • Set menu lunch
  • Set menu dinner
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Holiday Inn Virginia Beach - Norfolk By IHG

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Bathroom
    • Hairdryer
    • Tea and coffee making facilities
    • Microwave
    • Plug adaptor
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Virginia Beach - Norfolk By IHG

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Tea and coffee making facilities
    • Microwave
    • Hairdryer
    • Bathroom
    • Wi-fi
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 23 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable1 photo

    Holiday Inn Virginia Beach - Norfolk By IHG

    DOUBLE Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Plug adaptor
    • Bathroom
    • Microwave
    • Hairdryer
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Virginia Beach - Norfolk By IHG

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Virginia Beach - Norfolk By IHG

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 28 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    Holiday Inn Virginia Beach - Norfolk By IHG

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Hairdryer
    • Bathroom
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Holiday Inn Virginia Beach - Norfolk By IHG

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Holiday Inn Virginia Beach - Norfolk By IHG

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Virginia Beach - Norfolk By IHG

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Holiday Inn Virginia Beach - Norfolk By IHG

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Holiday Inn Virginia Beach - Norfolk By IHG

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Holiday Inn Virginia Beach - Norfolk By IHG

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Virginia Beach - Norfolk By IHG

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 28 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Virginia Beach - Norfolk By IHG

    DOUBLE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Bathroom
    • Hairdryer
    • Microwave
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Wi-fi
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Holiday Inn Virginia Beach - Norfolk By IHG

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKINGQUA.2Q-NM

    Photos are not available for this room type.

    Holiday Inn Virginia Beach - Norfolk By IHG

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Virginia Beach - Norfolk By IHG

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Virginia Beach - Norfolk By IHG

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Virginia Beach - Norfolk By IHG

7.2
Very good
1,000 Reviews
Cleanliness
7.2 /10
Service
7.8 /10
Comfort
7.6 /10
Condition
7.0 /10
Amenities
7.2 /10
100 reviews shown
4/10
Poor
26 Jul 2026
Nicole
The hotel room needs updating. It had a terrible smell. The holder is the shower fell off the wall and shampoo/conditioner and body wash broke off.
10/10
Exceptional
25 Jul 2026
Isis
The rooms were clean. Sheets were cleaned. Shower pressure felt amazing. Friendly staff! :)
10/10
Exceptional
23 Jul 2026
Larnell
Excellent.
6/10
Pleasant
19 Jul 2026
Linda
The noise was awful. People yelling and running around all night.
Still up at 12;30 am but the noise continued.
Worst stay ever.
Partner
10/10
Exceptional
06 Jul 2026
Javier
I really had a great experience at this location. Very clean very helpful. Everything was close by for my liking.
Friends
4/10
Poor
29 Jun 2026
Benjamin
We couldn’t get our checkout time extended. Because we wasn’t members. However our check in time was pushed back.
Partner
8/10
Excellent
27 Jun 2026
Fenil
Nice bathroom
Friends
10/10
Exceptional
22 Jun 2026
Michelle
Great. Clean room, comfy bed and fantastic pool. Only downside was no free breakfast. Should include breakfast at this price.
10/10
Exceptional
19 Jun 2026
Erin
Stay was perfect for my family and I!
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Paulette
The only problem was I. Side my hotel room the air conditioning was leaking
Family
10/10
Exceptional
11 Jun 2026
Akeem
Was good. No bottled water in the rooms though. Free parking, nice clean rooms. Fresh towels, etc. Everything else good, except, bring bottled waters for yourself.
Partner
10/10
Exceptional
09 Jun 2026
Ingrid
Everything was fine, and after a long drive we stopped at the bar for a drink. What a great idea that was, since we met Tamika who was full of wonderful conversation and insights. She looped in another guest who was equally entertaining, and it really set the tone for our visit. Great job, Holiday Inn!
Partner
10/10
Exceptional
03 Jun 2026
Evelyne
It was a very comfortable stay. Very clean and spacious.
Family_with_children
4/10
Poor
02 Jun 2026
David
Poor customer service. Stood there for 35 min while the lady behind the desk talked to her friends then finally helped out.
Self
2/10
Poor
01 Jun 2026
Hafeez
The lady at the front desk was new and didn’t know what she was doing. Also Expedia charged me for two rooms and no one has reached back to me to give me my refund. I’m highly disappointed in Expedia.
10/10
Exceptional
26 May 2026
Cherial
At check in the front desk staff was very friendly. Our room was very clean with updated bathroom, very impressive. Our stay was great!
Partner
10/10
Exceptional
10 May 2026
Calvin Augustus
We had a event there and the staff wasn't there to serve the patrons food ran out. Patrions left to go to other restaurants in the area to eat. That was a sad day.
Business
10/10
Exceptional
07 May 2026
Michele
My stay was excellent
6/10
Pleasant
03 May 2026
Samera
Checking in was a hassle. I was standing there for about 10 minutes before anyone greeted me. It took about 20 minutes to find my reservation. Then the staff sent us to the wrong room where someone else was already occupying. I had to go back to the front desk for them to straighten that out. They gave us breakfast vouchers for the inconvenience. The food served the following morning was cold. I also asked for late check out, which she reluctantly offered to extend by 30 minutes, to 11:30, but they were still knocking at 11:15. Overall the room was comfortable and clean, but not worth the price for the general area. The amenities are better than some of the competing hotels in the area.
Partner
10/10
Exceptional
01 May 2026
Franklin
Great staff especially front desk
Family_with_children
10/10
Exceptional
01 May 2026
GAVIN
The place was very nice very clean
Partner
6/10
Pleasant
16 Apr 2026
Alberto
Property was ok. Cleanliness is an are of opportunity.
4/10
Poor
12 Apr 2026
Michelle
Received a handicap room closet rack was low so my husband wasn't able to hang his suits w/o touching the floor. I had to hang my dresses on the lamp because they were long and didn't want to touch the floor. I don't see a luggage rack to place my suitcase. We asked the staff, and they said they didn't have any. My husband found 2 chairs in one of the rooms they were meeting in and brought them to the room where my suitcase was. There was one drawer that could only hold his items, so I had to live out of my suitcase. We couldn't change rooms because supposedly, there were none available. The light/fan in the bathroom was awfully loud. We never got hotel cups restocked after the 1st night. No plans of going back there again.
Partner
8/10
Excellent
27 Mar 2026
Jason
Clean Room, Kind Staff, Available and Easy Parking
2/10
Poor
22 Mar 2026
Arobindo
The actual bedroom was very nice and clean. But the bathroom was horrible, when I entered the room the bathroom door was locked so i had to call for it to be opened. When i returned back to my room,there were hair particles, tub was dirty with hair and the mess that maintenence made was left on the floor. Horrible I was very disappointed for it to be a holiday inn. Will never book another stay at any holiday inn. My friend next door found a roach in his refrigerator how awful is that. I'm totally done with them.
Family_with_children
4/10
Poor
20 Mar 2026
Damon
Clean room
10/10
Exceptional
25 Jan 2026
frank
All good
6/10
Pleasant
12 Dec 2025
Roderick
Ok
10/10
Exceptional
30 Nov 2025
Cynthia
Everything was great
Friends_and_family Family
10/10
Exceptional
21 Oct 2025
Leah
Convenient location near the beach
8/10
Excellent
15 Oct 2025
Regina
Great stay
Leisure Family
10/10
Exceptional
13 Oct 2025
Shaun
Great job
2/10
Poor
08 Oct 2025
Devonta
Ok
Business_and_leisure Self
10/10
Exceptional
06 Oct 2025
ayanna
The entire experience was superior
Business
10/10
Exceptional
27 Sep 2025
Michael
Everything was great.
10/10
Exceptional
23 Sep 2025
Dorothy
Customer Service!
10/10
Exceptional
21 Sep 2025
Terri
Great staff, great stay.
10/10
Exceptional
13 Sep 2025
Mischelle
Clean room, courteous staff, nice facilities
Leisure Family
8/10
Excellent
11 Sep 2025
Jeff
Clean room. Friendly staff. Location was perfect for the purpose of my visit
4/10
Poor
07 Sep 2025
Maxine Pamella
.
Business Self
10/10
Exceptional
07 Sep 2025
antione
The property was clean, gust were very nice.
Leisure Family
8/10
Excellent
02 Sep 2025
Jewel
Very good
6/10
Pleasant
23 Aug 2025
Nazik
.
Leisure Family_with_children
10/10
Exceptional
19 Aug 2025
KYRENECIA
The property was nice, clean and friendly.
8/10
Excellent
19 Aug 2025
Steven
Property is very clean, and the rooms are well appointed. It is conveniently close to VA beach Boulevard and Top Golf.
No complaints about the property.
I would have give a 5 star review, but the check-in staff member irritated me, by not being in attendance for 5 minutes and then telling me I had to wait 10 minutes for rooms to be available. Rules are rules I suppose, but that just meant a long queue of folks trying to check in directly at 4pm, with only one staff member available.
Leisure Family
10/10
Exceptional
18 Aug 2025
Ailyn
Great places to stays
Business Partner
10/10
Exceptional
16 Aug 2025
Zainab
This one of the best hotel I have stayed so far, and I would love to book with them again. Nice staffs.
8/10
Excellent
10 Aug 2025
Jose
Comfortable
8/10
Excellent
08 Aug 2025
Amaya

Almost a perfect stay

Everything about this hotel was great, my only issue was being told that I would be able to do late check in and check out if I signed up for points and then not actually being able to do that.
Partner
8/10
Excellent
02 Aug 2025
Marsha
Property was beautiful but I wish staff told us about the amenities during check in. What time is breakfast, started etc.
8/10
Excellent
30 Jul 2025
Keianna
i only stayed one night it was perfect honestly
10/10
Exceptional
30 Jul 2025
James
Everything was very good
Self
8/10
Excellent
28 Jul 2025
Chiquette
Staff was polite and courteous.
Leisure Family
10/10
Exceptional
24 Jul 2025
Robert
Love this place quiet and clean staff was great
Leisure Family
10/10
Exceptional
22 Jul 2025
Roni
The room was very clean and quiet. The staff was absolutely amazing and kind. We will definitely be coming back!! The beach was about a 15-20 minute drive from this location so it wasn’t a bad commute at all. We enjoyed our stay!
Leisure Partner
6/10
Pleasant
18 Jul 2025
Adrean
The property is nice. The room & bathroom needs a touchup but still was ok. As a previous review stated they only provide 2 towels in the room for that day/night if you need more you have to request it. This one looks nicer than some I have stayed in
Leisure Family
10/10
Exceptional
17 Jul 2025
ROBERT

4th of July weekend 2025

Great accommodations in room, lobby bar, pool area, and breakfast buffet.
Friends_and_family Family
10/10
Exceptional
16 Jul 2025
Coda
Great place
6/10
Pleasant
14 Jul 2025
Carolina
It’s not what I expected
Friends_and_family Family
10/10
Exceptional
14 Jul 2025
Charlie

Vacation

Relaxing
Friends_and_family Family
10/10
Exceptional
13 Jul 2025
Shirley
A great experience! There was a 24 hour store on the premises, a bar and restaurant too. The room was clean and the beds were comfy! The pool was wonderful, big and changed colors at night. The location was near stores and highways. All for a great price. Staff was very friendly and helpful!
Leisure Family_with_children
10/10
Exceptional
12 Jul 2025
Jessica
Good
6/10
Pleasant
08 Jul 2025
Leone Joyce
Overall, our stay was great, except when we checked in, we were put on the first floor, and we are not even locals. I requested an upper-level room, but there's no available one. When we arrived at the room, we sat on the bed and noticed that it wasn't clean; there were boogers in the comforter, food stains in the sheets, and it looked like someone had lain on it. The bathroom was okay, but the water overflow was so slow. Before checkout, someone came to our room, opened the door, knocked, and didn't say anything. I noticed it was time for checkout, so I called the front desk and requested a late checkout, explaining what had happened. The front desk was rude and told us that another guest already occupied the room, and that we needed to hurry up. (What kind of customer service was that?) Voiced my concerns to the manager, who was helpful and understanding.
Business Partner
10/10
Exceptional
07 Jul 2025
Jeremiah
Easy access to the expressway if you’re traveling to Virginia Beach
Leisure Partner
8/10
Excellent
07 Jul 2025
Cherial

Satisfied

Our stay was good! The room was clean and the overall cleanliness of the hotel was good! I liked that it was updated. Very nice!
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
Eddie
It was nice.
8/10
Excellent
06 Jul 2025
Lourdes
Stay was great and the front desk was staff were great but overwhelmed. We had to change our room twice because our first room was musty due to the AC leaking and the carpet was soaked. The second room was super clean except it smelled like a cigarette. Our third room was perfect except we were near the housekeeping room and were waken up by housekeepings very very very loud staff.
The breakfast was good but only had 3 staff members refilling and waiting in tables so it did take a long time to get stuff. I would stay here again since I now know what can happen and I’d simply plan accordingly.
Leisure Family_with_children
10/10
Exceptional
05 Jul 2025
Hector
Coffee ran out twice at the front desk…need to refill for guests
Leisure Family
10/10
Exceptional
05 Jul 2025
Carolyne
Staff were very friendly, I had an issue with the key pad and they handled it within seconds of reporting.
Leisure
8/10
Excellent
02 Jul 2025
Cheryl
Not enough towels for 4 people only two big towels
10/10
Exceptional
30 Jun 2025
Marsha
Great stay!!! Loved the pool
Leisure Family
6/10
Pleasant
29 Jun 2025
Jennifer Nicole
The AC was not really working in our room. It was hot and uncomfortable. We had 4 people they gave us 2 towels. When
10/10
Exceptional
28 Jun 2025
Kamara
We liked that its right in the middle of everything & only 20 minutes from the beach. The check in time is pretty late and check out time is pretty early my only complaint. We enjoyed the pool, and the bathrooms were always clean. I did not eat at the buffet, but I did walk past it & it is on the smaller side, but everything looked really good. We would stay here again.
Leisure Partner
10/10
Exceptional
28 Jun 2025
Abdullah
It was amazing
Leisure Friends
2/10
Poor
28 Jun 2025
Edward
My complaint is about Expedia, not Holiday Inn. I was not able to make the stay, and I could not contact Expedia to register my cancellation. All of my attempts were met with the autoresponder stating \"oops! there is a problem on our end! please try again later\" Which I did again and again and again, to no avail. I have encountered this problem with Expedia before. I am a VRBO host as well, and my guests have reported similar experiences with Expedia. I will never use your terrible service again.
10/10
Exceptional
27 Jun 2025
Marc
The convenience
Leisure
10/10
Exceptional
27 Jun 2025
George
Great
6/10
Pleasant
22 Jun 2025
Victoria
Staff personnel were very helpful and friendly. Overall cleanliness was okay could've of been better. The location was convenient for highway travel.
Leisure Family_with_children
8/10
Excellent
20 Jun 2025
Loretta
Friendly personal at the front desk and throughout the hotel. I wish there were different breakfast options.
Leisure Family
8/10
Excellent
15 Jun 2025
Temma
Great property
10/10
Exceptional
15 Jun 2025
Joshua
Good service all around.
Business_and_leisure
10/10
Exceptional
14 Jun 2025
Michelle
This is the nicest holiday inn I’ve ever been in. The breakfast buffet is delicious, the front desk staff are so so nice… everyone we talked to was so nice and helpful. We got a room with two queen beds, and it was great.
Friends_and_family Family
8/10
Excellent
14 Jun 2025
Vanita
Great stay!
Friends_and_family Family
10/10
Exceptional
14 Jun 2025
Orlando
Great hotel
10/10
Exceptional
11 Jun 2025
William
Friendly and helpful staff. Good location
Business_and_leisure Pet
10/10
Exceptional
09 Jun 2025
Valentina
Friendly stuff. Clean. Very nice place.
Business Family
10/10
Exceptional
05 Jun 2025
Jowan
Was a wonderful experience! Will be using again in the future.
Leisure Family
10/10
Exceptional
04 Jun 2025
Marcus
I will stay again
Family
10/10
Exceptional
02 Jun 2025
xoxo
Amazing stay!
Business_and_leisure Partner
8/10
Excellent
01 Jun 2025
Kaiya
Easy check in & smooth. Clean room & comfy bed. The onlyyyyy thing that was kind of annoying was that I gave them my card and Id for check in and without warning was hit with a 50 dollar deposit for the cleaning fee. I did get it back later but it would’ve been nice to be warned lol. Maybe I should’ve expected that. But anyway overall great stay !!!
Leisure Friends
2/10
Poor
01 Jun 2025
Bobbielyn
PLEASE pick a different place for your stay!!!!!!!! This is the dirtiest hotel I have ever stayed in. I’m honestly still stunned by my 4 night stay. First, the customer service person stayed at me blankly upon checking in not even a proper greeting. The room smelled incredibly moldy and had mold all over the ceiling in the bathroom. It smelled like there was a flood that was never properly cleaned at all. There were fruit flies all the place. AND then I saw a bunch of ants underneath the desk table munching on a crumb left behind. I asked to change rooms when they reached out to rate my stay but no one responded to me. Also, the pool was filthy with bugs, debris, and leaves. About a 20min drive from VA beach. Do not recommend!
Business_and_leisure Friends
10/10
Exceptional
01 Jun 2025
Sylvia
Very quiet and Clean Room. Pool was little dirty.
6/10
Pleasant
01 Jun 2025
Jack
The handicap shower in room 135 leaked all the way into the front entryway of the room. The water was getting under the tiles and you can also tell the water is affecting the Sheetrock right next to the shower and bathroom door. The room felt very humid and I think the floor and wall is the main reason for that.
Leisure Partner
6/10
Pleasant
01 Jun 2025
Lisa
Front desk associate was not exactly friendly. No hot water in room. Had to search for a working ice machine. Rooms were otherwise very comfortable and the hotel itself is very nice. Appreciate coffee in lobby early when I got up.
Leisure Family
10/10
Exceptional
31 May 2025
Tremel
Beautiful property and very clean
Business Family
6/10
Pleasant
31 May 2025
Juan
The property is good, the staff not so much.
I have issues with the front desk in 3 different times, even if I told them that I paid online the entire amount for the staying , they pretend like they don’t heard what I said and charge me again on the time I do the check in.
Then they have an attitude when I want them to fix their mistake like they were doing me a favor, they are getting paid to do their job correctly, if they don’t like to deal with stuff like that, they shouldn’t work on a job like that.
Business
10/10
Exceptional
30 May 2025
Grant
Very friendly and professional check in - !
10/10
Exceptional
30 May 2025
Serita
Great place to stay.
Leisure Friends
10/10
Exceptional
28 May 2025
PATRICIA
Beautiful renovation! Great reception! Loved the location! Perfect!!
Leisure Family
2/10
Poor
26 May 2025
Sade
Wry rude staff.. staff member Richard was smoking a THC pen at the front desk and harassed us all night. I want half of my money back
Leisure Friends

Location & surroundings

Holiday Inn Virginia Beach - Norfolk By IHG
5655 Greenwich Rd, Virginia Beach, United States

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Holiday Inn Virginia Beach - Norfolk By IHG

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