Name: Wingate By Wyndham Chesapeake
Address: 817 Greenbrier Circle, Chesapeake, 23320, US

6/10

Pleasant

02 Aug 2026

Helen

Room was ok. There was mold in the bathtub. That really turned me off. But breakfast was very good.

4/10

Poor

02 Aug 2026

Hope

We reserved double queen rooms. The beds were full size. The carpet had a mildew smell and we had to force door open and close due to the swelling of the floor. The bathroom had mold on the ceiling.

4/10

Poor

02 Aug 2026

Susannah

Pros: the front desk staff was great at 1130pm when my family checked in. The breakfast was hot and plenty available.

Cons: Our first floor double bed room had an extremely damp & nutty smell from the minute the door was opened. The floor carpet was damp. We chose not to say anything and just deal as it was a bed to sleep in with two small kids for the night. The bathroom definitely needs some updating or refurbishing as multiple cracks along the shower line were seen in the caulking.

We stayed here last year and thought it was a great option. After this year's experience, we will not be returning.

8/10

Excellent

30 Jul 2026

lionel

I was in town for a home going service and the staff was very pleasant and greeted me with a smile. You know when you greet someone with a smile and ask them how are they doing before you ask them for there name and reservation says a lot about the personality of that person that you never met or spoke to before very nice young lady

8/10

Excellent

26 Jul 2026

Christopher

Excellent stay

6/10

Pleasant

25 Jul 2026

Lisa

The hotel is dated. The AC unit is dirty, our shower and bathroom walls had patches that needed to be painted. I noticed my pillow was used on my 2nd night as it had a pink star pimple patch and make up residue. It was nice enough for our 6 night stay, if appearance and presentation is your thing, this place would not be for you. The walls are thin, I woke up to early morning moaning and groaning next door, as they were having a good time, then a few mornings later, heard someone loudly praying/chanting next door. A few nights of walking the hallways smelling weed and hearing loud music. The daily breakfast was decent.
The rest of our family stayed on the 1st floor and their door was difficult to open due to the flooring/wood expansion.

10/10

Exceptional

24 Jul 2026

Vernitta

All good

10/10

Exceptional

20 Jul 2026

Jacqueline

Tom at the front desk customer service and hospitality was above amazing. The breakfast was excellent. I would rate them as a 5 Star facility.

Friends_and_family Family

4/10

Poor

20 Jul 2026

Alicia

I chose this hotel because I was only staying in the Hampton Roads area for less than 24 hours and wanted a more budget-friendly option. Unfortunately, this stay reinforced the saying, \"You get what you pay for.\"

I understood that early check-in might not be available, so I had no issue waiting. However, when we arrived around 2:30 p.m. for the 3:00 p.m. check-in, our room was still not ready. Even at 3:00 p.m., it remained unavailable, and we were not able to access it until approximately 3:20 p.m. This left us scrambling to get ready for dinner reservations.

Once we entered the room, the first thing I noticed was a strong, stale odor. Before unpacking, I wiped down the surfaces with Clorox wipes & used travel-size Lysol because the room did not feel as clean as I expected. I stopped at a store to purchase room spray, Febreze, and additional Lysol just to make the room more comfortable for the night.

The one positive aspect of the stay was that the hotel was quiet. The staff was pleasant during our interactions, although the service was fairly standard & not especially attentive.

One additional note for future guests: I would avoid using the public restroom in the lobby, as its condition did not leave a favorable impression. Overall, while I wasn't expecting a luxury experience, I did expect a clean, fresh room that was ready at the advertised check in time.

Partner

10/10

Exceptional

14 Jul 2026

Lessybeth

The staff was very friendly. Good service.

Partner

4/10

Poor

12 Jul 2026

Tiffany

The rooms only have the towels replaced and the bathroom gets a cursory cleaning. They do not make beds, change sheets, or clean the rooms. Also, we had an issue with the bathroom and were told maintenance would be up soon. They never came, we went down to check in with the desk and the woman behind it told us no one would be coming. We had to address the issue ourselves.

Family

2/10

Poor

12 Jul 2026

Joseph

I do not recommend staying at this hotel.

6/10

Pleasant

09 Jul 2026

Alicia

Meh. Needs updated and it smells like weed. The tub and shower were stained. Smelt like weed.

Partner

8/10

Excellent

07 Jul 2026

Linda

The room was very nice, roomy and comfortable.

Partner

2/10

Poor

06 Jul 2026

Keiyanna

Eh ok

Friends

8/10

Excellent

05 Jul 2026

Beckilynn

Pool was open, water was super cold. Breakfast was yummy.

Family_with_children

10/10

Exceptional

03 Jul 2026

Heather

Have been staying in this hotel for the last 3-4 years. We find this hotel very nice and affordable. Will be back next year .

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Gerlando

Where do I start? From rusty towel hangers to paint peeling in the hot tub, from stained chairs in the breakfast area to the slowest tv I've ever seen, this was more of a motel experience with the executive price tag.

Family_with_children

4/10

Poor

01 Jul 2026

Bethany

The whole hotel smelled and the carpets were stained. The refrigerator in our room didn’t work, and when we asked for a repair or replacement they didn’t do anything. It was disappointing.

Partner

10/10

Exceptional

28 Jun 2026

Lisa

The hotel was clean. The front desk clerk was very helpful. It was very pleasant.

Family_with_children

8/10

Excellent

26 Jun 2026

Lucretia

The hall carpet needs cleaned but the room was Emmaculent!!

Self

6/10

Pleasant

25 Jun 2026

Gary

it is a backup location when other hotels are full.

10/10

Exceptional

19 Jun 2026

Tameika

The Friendly staff was the best part of my stay here!

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Britney

Overpriced for the quality of the hotel. Rundown and in need of many upgrades

10/10

Exceptional

19 Jun 2026

Anthony

Staying in a suite was worth it. Odd stains here and there but nothing not seen in similar hotels.

Self

4/10

Poor

17 Jun 2026

Teresa L.

The rooms has old damaged furniture

Family

10/10

Exceptional

17 Jun 2026

Linda E

Clean room helpful staff. Only issue was water pressure in shower was not so great and it took a long time to heat up. Otherwise great hotel. Would definitely stay again

Partner

2/10

Poor

15 Jun 2026

John

Hotel was not as advertised. Room was dirty, hotel outdated. The pictures displayed are false, not worth the money

Self

8/10

Excellent

15 Jun 2026

David

Stay was good.

2/10

Poor

15 Jun 2026

Karen

This hotel is run down, there was 0 hot water and when I asked the front desk he said oh yeah the water heater has been broke for 2 days - you fail to mention this to your customers??? The room was dark and old and very noisy. The entire floor smelled like marijuana. It was so bad I checked out before I was supposed to and given the hot water issue no refund or attempt to make it right was made
Do NOT stay here

Self

6/10

Pleasant

14 Jun 2026

Marisol

When I got there . I was very upset that they didnt take certain cards. So I had to use their atm withdrawal the money. And came with fees and can only withdrawal $200 at a time. Since I booked for 2 nights it was close to $600 plus the 12$ plus deposit on the room. 672$ almost 100$ more than I was expecting to spend. When I got to my room . It wasn't the room I booked online. Carpet had holes and they left dirty towels in the room , tv wasn't working. I had to use my internet on my phone to work the TV. I will not book again

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Danita

The room was very clean and the staff was very helpful.

Friends_and_family Family

6/10

Pleasant

13 Jun 2026

Robin

The Wi-Fi connection is terrible it would not hold a connection for longer than about 10 minutes and then would disconnect. The hot water is non-existent on the third floor - I let it run for more than 15 minutes and it still was barely lukewarm. The room was clean, but the hallways are dark and have a strange smell (maybe some type of cleaner). The bathroom tubs are not really practical for someone who needs assistance in and out of the shower - the grab bars are not in the right location or they need more than one.

Family

8/10

Excellent

11 Jun 2026

Catherine

The room was very clean and the staff was helpful. The breakfast was good and a lot of variety. We didn't have time to use the pool or the workout room or the hot tub, if there was one. But they look clean as well. We would stay there again without a doubt. Love that it's no smoking no pets.

Partner

10/10

Exceptional

10 Jun 2026

Glenda

Great

8/10

Excellent

10 Jun 2026

BRENDA

It is an older property. Room was not comfortable, hot to sleep, cold in the middle of the room. Bathroom had mold masked with caulking. Gross to look at. One night stay good enough.

Partner

10/10

Exceptional

10 Jun 2026

CHEOLWOO

The accommodation and bedding were neatly arranged, and I appreciated the friendly staff and the clean breakfast.

Business Partner

6/10

Pleasant

10 Jun 2026

Valerie

Breakfast was good. Staff was super nice, the outside of the property was beautiful. However, the room had that feel of not being cleaned well. if you need somewhere to just stay short term it was okay but i wouldn't stay again.

Family_with_children

6/10

Pleasant

08 Jun 2026

Susan Sullivan

There was no phone in the room. I know we have cell phones, but in case of an emergency it would've been nice to have a land line. I didn't gave a remote to the tv. I went to the desk and the girl gave me 3 because she didn't know which one controled the tv in my room! The shampoo and conditioner were too small. I have long hair so they we were a joke. The refridgerator was sooo cold it froze my soda and when I opened it it shot all over and I had to clean it up! Other than this my stay was comfortable.

Self

8/10

Excellent

07 Jun 2026

Justine

The hotel was clean and staff was friendly.

Family_with_children

2/10

Poor

06 Jun 2026

Mary

It was ok. But watching the guy worker there stock up on stuff. No gloves! Bathroom floor is cracked. Garbage and towels were not picked up from previous guests. Hung the do not disturb and they went in anyway

4/10

Poor

06 Jun 2026

Nicole

Our room was in serious need of a deep cleaning, I wouldn’t dare use the jetted tub, yuck! First time using the toilet and it wouldn’t flush. We were told they could give us a plunger for us to do it, because they wouldn’t have anyone there until the next day. Are you freaking kidding me, absolutely ridiculous!! My sister-in-law room wouldn’t lock (major security concern), thank goodness she checked because who knows what could’ve happened.

8/10

Excellent

05 Jun 2026

Anthony

Clean room and helpful staff. Tub was very slippery while showering and whatever used for traction wasn't very good. Had an issue with the door that it was difficult to open.

Self

6/10

Pleasant

05 Jun 2026

Selma

It was a good stay. Would stay again.

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Keagan

Bed was comfortable hotel was clean for the most part just didn’t have everything stocked in our room when we checked in and the room was a little run down. Overall not a bad stay for the price

10/10

Exceptional

03 Jun 2026

sharon

Everything great except pool pretty cold and jacuzzi was out of order all 3 days of stay.

Partner

10/10

Exceptional

02 Jun 2026

Paula

Was his

4/10

Poor

02 Jun 2026

Corina

we booked this hotel due to it having a hot tub, we checked in on Friday 5-29-2026. nothing was relayed prior to check in that the hot tub was not working. as i was waiting in line to check in Friday afternoon my fiancé walked to use the restroom and he looked into the pool area and noticed there was caution tape around the hot tub. we asked the young lady at the front desk and she assured us that it would be fixed tomorrow (Saturday 5/30/26), which it was not fixed then. it was still not usable when we checked out Monday 6/1/2026. we went down to ask for a new set of towels at 8:00am on Monday 6/1 and the gentleman at the front desk said can you wait until housekeeping comes in they will be here later this morning. i was very aggravated at this point so i just said fine and went up to our room to get packed since we had to catch our flight home. we just used our dirty towels, as we were loading a cart up over an hour later to load our rental and check out the front desk representative walked upstairs to hand us a set of bath towels.

Partner

6/10

Pleasant

31 May 2026

Jamie

Booked this hotel for the hot tub, it was closed the entire time and we kept being told oh it’s going to be open “tomorrow”. Lies.

Partner

4/10

Poor

30 May 2026

Kimberly

Moldy shower curtains, weed smell everywhere. Run down. So disappointed.

Family_with_children

10/10

Exceptional

29 May 2026

sharon

Great stay for the price on 5/28/26.

Partner

2/10

Poor

27 May 2026

mcleodd

The only good thing about this trip was the young lady who worked at the front desk. The room was old and dated and had a smell, we were supposed to have a dining room table and it was a folding table. Half of the outlets didn’t work, the bathroom was kept up well but everything was either peeling or covered in plaster. The front desk area is the only thing that looks maintained. The pool was closed. I’ve stayed at the Wingate in Short Pump and it’s very nice and the folks are hospitable, the gentleman who works Saturday nights was very rude and could not even help us with the Wi-Fi that didn’t work also. Just a truly awful experience that has turned me off from Wingate altogether.

Family

6/10

Pleasant

27 May 2026

Linda

Book a king size bedroom was given a two double bedroom and charge for the state of a king size bedroom. Rooms are not cleaned on the daily basis, but towels is replenished. Overall, the staff was nice and accommodating. The hotel inside and out was fairly clean. The hot tub could not be used. The pool is not open until 1 PM and close at 10 PM. The walls of extremely thin. The breakfast was better than most places I’ve been.

Partner

4/10

Poor

26 May 2026

jim

over all the place was in poor shape and the managementdid not seem to care about anything!! wont be back !!

4/10

Poor

26 May 2026

Sara

Breakfast was the only redeeming quality. We were told at check in that the hot tub was out of order for the duration of our stay, which was a huge selling point when picking this hotel. The shower had terrible water pressure and black mold. The bed was extremely uncomfortable and the walls are very thin. On our second night, the elevator call button was broken. Will not be staying here again.

Partner

10/10

Exceptional

26 May 2026

Hunter

Clean, quiet room, friendly and helpful staff.

4/10

Poor

25 May 2026

Claire

Poor cleaning, dry blood stained covers, the house keeper only took out the trash.
The manager was not helpful and not accommodating of us asking for extra towels and actual clean covers and that the housekeeper didn't clean.
While not their fault but the elevator was down.
No wifi or more power outlets, broken mirror.

Friends

4/10

Poor

25 May 2026

Samuel

Our room was pretty dirty, especially the bathroom. There was either mold or someones boogers all over the shower curtain. Someone else's hair all over the floor so it obviously wasn't swept or mopped. We were going to stay another night but opted to go to a different hotel. Also the Jacuzzi and elevator were out of service. A big reason we booked this was for the jacuzzi and being on the 4th floor the elevator being broken was annoying.

Family_with_children

6/10

Pleasant

24 May 2026

Wendy

The hotel was clean, but older and not updated. The Jacuzzi in the pool area was not functional, and the outlet in my bathroom was not functioning so no use of hairdryer or other electric small appliances. Of the three Wyndham properties I stayed in on my travels, this was the most expensive but the least functional.

Self

10/10

Exceptional

23 May 2026

Odessa Thea

Easy check in and out. The room is clean but we can smell a musty odor, probably from the old carpets. Hot tub was not working that weekend.Ok breakfast. Good enough for our 1 night just before going to VA beach

Family_with_children

4/10

Poor

23 May 2026

Jennifer

The pool wss closed and this was not shared prior to booking. Room smelled musty and toilet had trouble flushing. Disappointed

Friends_and_family Family

10/10

Exceptional

22 May 2026

Melanie

Receptionist was great, breakfast was good. Room was clean and bed was very comfortable. Hallways need to be cleaner

Family

10/10

Exceptional

22 May 2026

Jose

Cool

Business

4/10

Poor

20 May 2026

LeRoy

Whole property smelled like a pot factory, pool and hot tub were both empty of water, I wouldn’t have fed the breakfast offerings to my dog.

Partner

4/10

Poor

20 May 2026

JAMES

Told at check in that pool and hot tub were closed for painting. Very dissapointed. 2 elevators, only one working. Room we were given had toilet paper in the toilet and a nasty brown substance on the wall. The bathroom door would not open fully because it hit the toilet. We switched rooms. New room was cleaner, but had an unpleasant odor that lasted all 4 days of our stay. Would never stay here again.

Partner

6/10

Pleasant

19 May 2026

Stacey N

Staff was ok. Had to change rooms. Ants in the bathroom

Self

10/10

Exceptional

18 May 2026

Brenda

Clean room breakfast was excellent staff was amazing i will stay there again

Family_with_children

6/10

Pleasant

18 May 2026

John

Shower was broken. Water pressure was only available when at l

6/10

Pleasant

17 May 2026

Daphine

Breakfast was nice and pool was closed with only 1 elevator working.

The room smelled of cigarette badly and was informed by the front desk that the reason was the entire hotel is on one ventilation system which causes the smoke smell to spread through the rooms but not the halls. The bathroom desperately needs updating and patching.

Friends_and_family Family

8/10

Excellent

17 May 2026

Johnathan

Clean

Self

2/10

Poor

16 May 2026

Nichole

Everything was fine at first but as we were getting our stuff together we came across roaches I was able to kill one but the other 2 that we seen ran before I was able to get them

10/10

Exceptional

16 May 2026

Tonya

The staff was nice and helpful. The room was very clean. Breakfast was good.

Partner

4/10

Poor

15 May 2026

kimberly

Very mediocre/sub-par hotel experience.
Lightswitch by the entry door in the room controlled not only the overhead light by the door, but also the two wall lamps between the beds...which means that the only way you could use the power outlets (to charge devices) between the bed was to keep the light on by the door overnight! I have NEVER seen such a strange set up in a hotel.

Housekeeping was inconsistent - towels and toiletries were not refreshed or replaced in a four night stay. Caulking around tub was gross. The entire shower area needed a refresh. The tub control was installed backwards - H gives you cold water, C gives you hot water.

Breakfast area closed at 9 AM, which is a bit early. Breakfast area staff pretended to not speak English when asked for something.

The yellow paint color in the hallways was nauseating! Absolutely gross. The flooring throughout the hallway needs replacement.

Pool was drained and unusable.

Otherwise, the room was a good size. The sheets were clean and the beds were comfortable. But overall, I don't think I'd choose this location again.

Business

6/10

Pleasant

15 May 2026

Dionte

Good

10/10

Exceptional

14 May 2026

Deborah

The room was spacious and comfortable, coming of the road the sleep on the bed almost felt like I was home.

Friends

2/10

Poor

13 May 2026

Michelle

Breakfast was ok hot. Tub broke, TV in room broken Room smell of old cigarette smoke
Carpet in hallway smell very bad
No screen in hotel windows mirror in bathroom
Cracked… I wish I didn’t broke the hotel
I would love to get my money back

Family

6/10

Pleasant

12 May 2026

DWAYNE COAKLEY

Hot tub and pool closed. Tried to give our room away after we checked in. Maintenance on room was sad. Breakfast was nice,hotel in general was nice

8/10

Excellent

12 May 2026

Vern

Nice place, great breakfast, coffee had no flavor, staff was nice, unit was clean.

Family

8/10

Excellent

11 May 2026

NaStasha

Everything was good in the hotel other than the tub was clogged when I took a shower.

Partner

6/10

Pleasant

11 May 2026

Donald

Room was adequate. Breakfast bar was one step above “grab and go.”

Self

6/10

Pleasant

10 May 2026

Amy

The pool was unexpectedly closed which was a bummer because my kids were looking forward to swimming. The bed sounded like we were sleeping with plastic shopping bags under the fitted sheet. Overall rundown room with stained walls, visible hand and finger prints on everything. The air conditioning unit made an inconsistent vibrating sound all night. The tv remote didn’t work. I will not be staying at this hotel again.

Family_with_children

10/10

Exceptional

10 May 2026

Betty

The pillow-top mattress was like sleeping on a cloud! The room was clean and well maintained. We enjoyed a great breakfast of eggs, sausage, waffles, and fruit. I was surprised to find organic milk for cereal. There was a small gym, also. It was a very nice stay!

Partner

10/10

Exceptional

09 May 2026

Khadijah

Breakfast should be at least until 11.

In the bathtub, there should be a mat or bathmats inside the bathtub, as the bathtub was extremely slippery.

Self

6/10

Pleasant

05 May 2026

REGINALD

The smell of the rooms could be better.

6/10

Pleasant

04 May 2026

Huber

Rooms were okay but seeing kind of worn out especially the bathroom in the shower glass doors were poorly fitted

Partner

8/10

Excellent

04 May 2026

Sheila

The property was clean but in need of an upgrade. The drapes and carpet need to be replaced. The shower glass was rusty at the bottom.

Self

8/10

Excellent

04 May 2026

Shaquise

Nice clean property an worth the cost, I always look for indoor pools and breakfast and they had both with a clean property

Self

6/10

Pleasant

03 May 2026

James

The television channels were hard to maneuver, between local stations and channels being streamed. Streamed channels were consistently buffering. Furniture is needing to be replaced. Toilet had an issue with flushing. Breakfast was chaotic, due to a church group bombarding the area every morning, taking up every table, every seat, eating, then sitting to gossip, which forced every other guest to take their food to their rooms.

Family

10/10

Exceptional

02 May 2026

Bentrice

Very good breakfast, and staff. The hallway carpet needs refreshing.

Family_with_children

8/10

Excellent

02 May 2026

Craig

Nice hotel

Partner

8/10

Excellent

29 Apr 2026

Devin

Stayed on the fourth floor. Smell of weed hit you as soon as you exited the elevator. Other than that it was a great stay.

Self

10/10

Exceptional

28 Apr 2026

Sandra

Great place to stay

8/10

Excellent

27 Apr 2026

victor

Overall good stay. Bed is cozy and comfortable.

Had cockroach in the hallway.
Room had a smell of humidity
Kids and family were talking at 1:00 AM

Self

10/10

Exceptional

27 Apr 2026

Cheryl

Hotel was very nice. It was clean, very nice rooms and comfortable beds. The breakfast was the usual fare. The front desk gentleman was friendly. We would stay here again!

Partner

10/10

Exceptional

26 Apr 2026

Nasir Ahmad

Everything was amazing

Family_with_children

4/10

Poor

26 Apr 2026

CAROLYN

Poor conditions!