Wingate By Wyndham Chesapeake

4/10

Poor

17 Jun 2026

Teresa L.

The rooms has old damaged furniture

Family

10/10

Exceptional

17 Jun 2026

Linda E

Clean room helpful staff. Only issue was water pressure in shower was not so great and it took a long time to heat up. Otherwise great hotel. Would definitely stay again

Partner

2/10

Poor

15 Jun 2026

John

Hotel was not as advertised. Room was dirty, hotel outdated. The pictures displayed are false, not worth the money

Self

8/10

Excellent

15 Jun 2026

David

Stay was good.

2/10

Poor

15 Jun 2026

Karen

This hotel is run down, there was 0 hot water and when I asked the front desk he said oh yeah the water heater has been broke for 2 days - you fail to mention this to your customers??? The room was dark and old and very noisy. The entire floor smelled like marijuana. It was so bad I checked out before I was supposed to and given the hot water issue no refund or attempt to make it right was made
Do NOT stay here

Self

6/10

Pleasant

14 Jun 2026

Marisol

When I got there . I was very upset that they didnt take certain cards. So I had to use their atm withdrawal the money. And came with fees and can only withdrawal $200 at a time. Since I booked for 2 nights it was close to $600 plus the 12$ plus deposit on the room. 672$ almost 100$ more than I was expecting to spend. When I got to my room . It wasn't the room I booked online. Carpet had holes and they left dirty towels in the room , tv wasn't working. I had to use my internet on my phone to work the TV. I will not book again

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Danita

The room was very clean and the staff was very helpful.

Friends_and_family Family

6/10

Pleasant

13 Jun 2026

Robin

The Wi-Fi connection is terrible it would not hold a connection for longer than about 10 minutes and then would disconnect. The hot water is non-existent on the third floor - I let it run for more than 15 minutes and it still was barely lukewarm. The room was clean, but the hallways are dark and have a strange smell (maybe some type of cleaner). The bathroom tubs are not really practical for someone who needs assistance in and out of the shower - the grab bars are not in the right location or they need more than one.

Family

8/10

Excellent

11 Jun 2026

Catherine

The room was very clean and the staff was helpful. The breakfast was good and a lot of variety. We didn't have time to use the pool or the workout room or the hot tub, if there was one. But they look clean as well. We would stay there again without a doubt. Love that it's no smoking no pets.

Partner

10/10

Exceptional

10 Jun 2026

Glenda

Great

8/10

Excellent

10 Jun 2026

BRENDA

It is an older property. Room was not comfortable, hot to sleep, cold in the middle of the room. Bathroom had mold masked with caulking. Gross to look at. One night stay good enough.

Partner

10/10

Exceptional

10 Jun 2026

CHEOLWOO

The accommodation and bedding were neatly arranged, and I appreciated the friendly staff and the clean breakfast.

Business Partner

6/10

Pleasant

10 Jun 2026

Valerie

Breakfast was good. Staff was super nice, the outside of the property was beautiful. However, the room had that feel of not being cleaned well. if you need somewhere to just stay short term it was okay but i wouldn't stay again.

Family_with_children

6/10

Pleasant

08 Jun 2026

Susan Sullivan

There was no phone in the room. I know we have cell phones, but in case of an emergency it would've been nice to have a land line. I didn't gave a remote to the tv. I went to the desk and the girl gave me 3 because she didn't know which one controled the tv in my room! The shampoo and conditioner were too small. I have long hair so they we were a joke. The refridgerator was sooo cold it froze my soda and when I opened it it shot all over and I had to clean it up! Other than this my stay was comfortable.

Self

8/10

Excellent

07 Jun 2026

Justine

The hotel was clean and staff was friendly.

Family_with_children

2/10

Poor

06 Jun 2026

Mary

It was ok. But watching the guy worker there stock up on stuff. No gloves! Bathroom floor is cracked. Garbage and towels were not picked up from previous guests. Hung the do not disturb and they went in anyway

4/10

Poor

06 Jun 2026

Nicole

Our room was in serious need of a deep cleaning, I wouldn’t dare use the jetted tub, yuck! First time using the toilet and it wouldn’t flush. We were told they could give us a plunger for us to do it, because they wouldn’t have anyone there until the next day. Are you freaking kidding me, absolutely ridiculous!! My sister-in-law room wouldn’t lock (major security concern), thank goodness she checked because who knows what could’ve happened.

8/10

Excellent

05 Jun 2026

Anthony

Clean room and helpful staff. Tub was very slippery while showering and whatever used for traction wasn't very good. Had an issue with the door that it was difficult to open.

Self

6/10

Pleasant

05 Jun 2026

Selma

It was a good stay. Would stay again.

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Keagan

Bed was comfortable hotel was clean for the most part just didn’t have everything stocked in our room when we checked in and the room was a little run down. Overall not a bad stay for the price

10/10

Exceptional

03 Jun 2026

sharon

Everything great except pool pretty cold and jacuzzi was out of order all 3 days of stay.

Partner

10/10

Exceptional

02 Jun 2026

Paula

Was his

4/10

Poor

02 Jun 2026

Corina

we booked this hotel due to it having a hot tub, we checked in on Friday 5-29-2026. nothing was relayed prior to check in that the hot tub was not working. as i was waiting in line to check in Friday afternoon my fiancé walked to use the restroom and he looked into the pool area and noticed there was caution tape around the hot tub. we asked the young lady at the front desk and she assured us that it would be fixed tomorrow (Saturday 5/30/26), which it was not fixed then. it was still not usable when we checked out Monday 6/1/2026. we went down to ask for a new set of towels at 8:00am on Monday 6/1 and the gentleman at the front desk said can you wait until housekeeping comes in they will be here later this morning. i was very aggravated at this point so i just said fine and went up to our room to get packed since we had to catch our flight home. we just used our dirty towels, as we were loading a cart up over an hour later to load our rental and check out the front desk representative walked upstairs to hand us a set of bath towels.

Partner

6/10

Pleasant

31 May 2026

Jamie

Booked this hotel for the hot tub, it was closed the entire time and we kept being told oh it’s going to be open “tomorrow”. Lies.

Partner

4/10

Poor

30 May 2026

Kimberly

Moldy shower curtains, weed smell everywhere. Run down. So disappointed.

Family_with_children

10/10

Exceptional

29 May 2026

sharon

Great stay for the price on 5/28/26.

Partner

2/10

Poor

27 May 2026

mcleodd

The only good thing about this trip was the young lady who worked at the front desk. The room was old and dated and had a smell, we were supposed to have a dining room table and it was a folding table. Half of the outlets didn’t work, the bathroom was kept up well but everything was either peeling or covered in plaster. The front desk area is the only thing that looks maintained. The pool was closed. I’ve stayed at the Wingate in Short Pump and it’s very nice and the folks are hospitable, the gentleman who works Saturday nights was very rude and could not even help us with the Wi-Fi that didn’t work also. Just a truly awful experience that has turned me off from Wingate altogether.

Family

6/10

Pleasant

27 May 2026

Linda

Book a king size bedroom was given a two double bedroom and charge for the state of a king size bedroom. Rooms are not cleaned on the daily basis, but towels is replenished. Overall, the staff was nice and accommodating. The hotel inside and out was fairly clean. The hot tub could not be used. The pool is not open until 1 PM and close at 10 PM. The walls of extremely thin. The breakfast was better than most places I’ve been.

Partner

4/10

Poor

26 May 2026

jim

over all the place was in poor shape and the managementdid not seem to care about anything!! wont be back !!

4/10

Poor

26 May 2026

Sara

Breakfast was the only redeeming quality. We were told at check in that the hot tub was out of order for the duration of our stay, which was a huge selling point when picking this hotel. The shower had terrible water pressure and black mold. The bed was extremely uncomfortable and the walls are very thin. On our second night, the elevator call button was broken. Will not be staying here again.

Partner

10/10

Exceptional

26 May 2026

Hunter

Clean, quiet room, friendly and helpful staff.

4/10

Poor

25 May 2026

Claire

Poor cleaning, dry blood stained covers, the house keeper only took out the trash.
The manager was not helpful and not accommodating of us asking for extra towels and actual clean covers and that the housekeeper didn't clean.
While not their fault but the elevator was down.
No wifi or more power outlets, broken mirror.

Friends

4/10

Poor

25 May 2026

Samuel

Our room was pretty dirty, especially the bathroom. There was either mold or someones boogers all over the shower curtain. Someone else's hair all over the floor so it obviously wasn't swept or mopped. We were going to stay another night but opted to go to a different hotel. Also the Jacuzzi and elevator were out of service. A big reason we booked this was for the jacuzzi and being on the 4th floor the elevator being broken was annoying.

Family_with_children

6/10

Pleasant

24 May 2026

Wendy

The hotel was clean, but older and not updated. The Jacuzzi in the pool area was not functional, and the outlet in my bathroom was not functioning so no use of hairdryer or other electric small appliances. Of the three Wyndham properties I stayed in on my travels, this was the most expensive but the least functional.

Self

10/10

Exceptional

23 May 2026

Odessa Thea

Easy check in and out. The room is clean but we can smell a musty odor, probably from the old carpets. Hot tub was not working that weekend.Ok breakfast. Good enough for our 1 night just before going to VA beach

Family_with_children

4/10

Poor

23 May 2026

Jennifer

The pool wss closed and this was not shared prior to booking. Room smelled musty and toilet had trouble flushing. Disappointed

Friends_and_family Family

10/10

Exceptional

22 May 2026

Melanie

Receptionist was great, breakfast was good. Room was clean and bed was very comfortable. Hallways need to be cleaner

Family

10/10

Exceptional

22 May 2026

Jose

Cool

Business

4/10

Poor

20 May 2026

LeRoy

Whole property smelled like a pot factory, pool and hot tub were both empty of water, I wouldn’t have fed the breakfast offerings to my dog.

Partner

4/10

Poor

20 May 2026

JAMES

Told at check in that pool and hot tub were closed for painting. Very dissapointed. 2 elevators, only one working. Room we were given had toilet paper in the toilet and a nasty brown substance on the wall. The bathroom door would not open fully because it hit the toilet. We switched rooms. New room was cleaner, but had an unpleasant odor that lasted all 4 days of our stay. Would never stay here again.

Partner

6/10

Pleasant

19 May 2026

Stacey N

Staff was ok. Had to change rooms. Ants in the bathroom

Self

10/10

Exceptional

18 May 2026

Brenda

Clean room breakfast was excellent staff was amazing i will stay there again

Family_with_children

6/10

Pleasant

18 May 2026

John

Shower was broken. Water pressure was only available when at l

6/10

Pleasant

17 May 2026

Daphine

Breakfast was nice and pool was closed with only 1 elevator working.

The room smelled of cigarette badly and was informed by the front desk that the reason was the entire hotel is on one ventilation system which causes the smoke smell to spread through the rooms but not the halls. The bathroom desperately needs updating and patching.

Friends_and_family Family

8/10

Excellent

17 May 2026

Johnathan

Clean

Self

2/10

Poor

16 May 2026

Nichole

Everything was fine at first but as we were getting our stuff together we came across roaches I was able to kill one but the other 2 that we seen ran before I was able to get them

10/10

Exceptional

16 May 2026

Tonya

The staff was nice and helpful. The room was very clean. Breakfast was good.

Partner

4/10

Poor

15 May 2026

kimberly

Very mediocre/sub-par hotel experience.
Lightswitch by the entry door in the room controlled not only the overhead light by the door, but also the two wall lamps between the beds...which means that the only way you could use the power outlets (to charge devices) between the bed was to keep the light on by the door overnight! I have NEVER seen such a strange set up in a hotel.

Housekeeping was inconsistent - towels and toiletries were not refreshed or replaced in a four night stay. Caulking around tub was gross. The entire shower area needed a refresh. The tub control was installed backwards - H gives you cold water, C gives you hot water.

Breakfast area closed at 9 AM, which is a bit early. Breakfast area staff pretended to not speak English when asked for something.

The yellow paint color in the hallways was nauseating! Absolutely gross. The flooring throughout the hallway needs replacement.

Pool was drained and unusable.

Otherwise, the room was a good size. The sheets were clean and the beds were comfortable. But overall, I don't think I'd choose this location again.

Business

6/10

Pleasant

15 May 2026

Dionte

Good

10/10

Exceptional

14 May 2026

Deborah

The room was spacious and comfortable, coming of the road the sleep on the bed almost felt like I was home.

Friends

2/10

Poor

13 May 2026

Michelle

Breakfast was ok hot. Tub broke, TV in room broken Room smell of old cigarette smoke
Carpet in hallway smell very bad
No screen in hotel windows mirror in bathroom
Cracked… I wish I didn’t broke the hotel
I would love to get my money back

Family

6/10

Pleasant

12 May 2026

DWAYNE COAKLEY

Hot tub and pool closed. Tried to give our room away after we checked in. Maintenance on room was sad. Breakfast was nice,hotel in general was nice

8/10

Excellent

12 May 2026

Vern

Nice place, great breakfast, coffee had no flavor, staff was nice, unit was clean.

Family

8/10

Excellent

11 May 2026

NaStasha

Everything was good in the hotel other than the tub was clogged when I took a shower.

Partner

6/10

Pleasant

11 May 2026

Donald

Room was adequate. Breakfast bar was one step above “grab and go.”

Self

6/10

Pleasant

10 May 2026

Amy

The pool was unexpectedly closed which was a bummer because my kids were looking forward to swimming. The bed sounded like we were sleeping with plastic shopping bags under the fitted sheet. Overall rundown room with stained walls, visible hand and finger prints on everything. The air conditioning unit made an inconsistent vibrating sound all night. The tv remote didn’t work. I will not be staying at this hotel again.

Family_with_children

10/10

Exceptional

10 May 2026

Betty

The pillow-top mattress was like sleeping on a cloud! The room was clean and well maintained. We enjoyed a great breakfast of eggs, sausage, waffles, and fruit. I was surprised to find organic milk for cereal. There was a small gym, also. It was a very nice stay!

Partner

10/10

Exceptional

09 May 2026

Khadijah

Breakfast should be at least until 11.

In the bathtub, there should be a mat or bathmats inside the bathtub, as the bathtub was extremely slippery.

Self

6/10

Pleasant

05 May 2026

REGINALD

The smell of the rooms could be better.

6/10

Pleasant

04 May 2026

Huber

Rooms were okay but seeing kind of worn out especially the bathroom in the shower glass doors were poorly fitted

Partner

8/10

Excellent

04 May 2026

Sheila

The property was clean but in need of an upgrade. The drapes and carpet need to be replaced. The shower glass was rusty at the bottom.

Self

8/10

Excellent

04 May 2026

Shaquise

Nice clean property an worth the cost, I always look for indoor pools and breakfast and they had both with a clean property

Self

6/10

Pleasant

03 May 2026

James

The television channels were hard to maneuver, between local stations and channels being streamed. Streamed channels were consistently buffering. Furniture is needing to be replaced. Toilet had an issue with flushing. Breakfast was chaotic, due to a church group bombarding the area every morning, taking up every table, every seat, eating, then sitting to gossip, which forced every other guest to take their food to their rooms.

Family

10/10

Exceptional

02 May 2026

Bentrice

Very good breakfast, and staff. The hallway carpet needs refreshing.

Family_with_children

8/10

Excellent

02 May 2026

Craig

Nice hotel

Partner

8/10

Excellent

29 Apr 2026

Devin

Stayed on the fourth floor. Smell of weed hit you as soon as you exited the elevator. Other than that it was a great stay.

Self

10/10

Exceptional

28 Apr 2026

Sandra

Great place to stay

8/10

Excellent

27 Apr 2026

victor

Overall good stay. Bed is cozy and comfortable.

Had cockroach in the hallway.
Room had a smell of humidity
Kids and family were talking at 1:00 AM

Self

10/10

Exceptional

27 Apr 2026

Cheryl

Hotel was very nice. It was clean, very nice rooms and comfortable beds. The breakfast was the usual fare. The front desk gentleman was friendly. We would stay here again!

Partner

10/10

Exceptional

26 Apr 2026

Nasir Ahmad

Everything was amazing

Family_with_children

4/10

Poor

26 Apr 2026

CAROLYN

Poor conditions!

Friends

10/10

Exceptional

26 Apr 2026

Claudia

P

6/10

Pleasant

24 Apr 2026

DAEYONG

It's ok for a night's rest. Quiet neighbor. TV remote did not work. Bath tub is old and has mold. It's acceptable for the price.

Self

10/10

Exceptional

23 Apr 2026

Delilah

Hotel was nice, centrally located, close to shopping and restaurants.

Friends_and_family Friends

2/10

Poor

22 Apr 2026

Markeitta A

It was not cleaned they still charged me even though I did not stay at the hotel

8/10

Excellent

18 Apr 2026

Cindy

The staff were so kind and helpful! Nice room. Quiet. Our stay was very pleasant!

Partner

10/10

Exceptional

17 Apr 2026

Monica

The room was clean and well stocked with extra blankets and toiletries. The staff was VERY helpful and friendly! Jill at the front desk needs a raise for her excellent customer service!

Partner

10/10

Exceptional

14 Apr 2026

Jimmy

Delicious breakfast

Clean room

Friendly staff

Friends_and_family Family

4/10

Poor

14 Apr 2026

Melissa

Clean

Family_with_children

4/10

Poor

13 Apr 2026

Felicia

We stayed on the second floor room 214 where they was having a party next door the music was so loud we couldn’t sleep… I called the front desk from 10:15 to 10:45 to complain and no one answered

Partner

10/10

Exceptional

12 Apr 2026

Kristina

It was a quiet clean hotel. We stayed 1 night. The breakfast was hot and fresh.

Friends_and_family Family

8/10

Excellent

11 Apr 2026

Justin

Comfortable stay but you can tell they are doing renovations on an old hotel property.

Friends

8/10

Excellent

10 Apr 2026

Debra

Clean large room. Bed was comfortable.

8/10

Excellent

10 Apr 2026

Mario

Breakfast was somewhat good with the exception of the powdered eggs. Hot tub had too much bleach or
choloride in it which discolored my clothing. The shower did not function properly. The water from the shower ran only if the water for the tub ran. The dial did not function properly.

Partner

10/10

Exceptional

08 Apr 2026

tina

I like this place

8/10

Excellent

07 Apr 2026

Thomas

Front desk girl…fantastic! Ain’t peeling off wooden bathroom counter…unsanitary. Sink had been patched to the wall. Looked like it was going to fall off. Mattress was so worn you could see body imprints. Pillows were great, room was clean. Housekeeping people were pleasant.

Family

8/10

Excellent

06 Apr 2026

Clarence

Yes

Family

10/10

Exceptional

05 Apr 2026

Anil

Good stay, worth the price. A+

8/10

Excellent

05 Apr 2026

Shantell

My time at the property was very exceptional. Would highly recommend.

Family_with_children

4/10

Poor

04 Apr 2026

Latisha

The jets in the hot tub werent workonh

Partner

10/10

Exceptional

03 Apr 2026

Darlene

The front desk personnel is friendly (especially the young lady on night duty) The hotel is clean and bright. Our room is ALWAYS fresh smelling and extremely neat. The morning breakfast is tasty and filling. I have loved each time we have stayed here and is No. 1 on my hotel list !!!!!!!

2/10

Poor

30 Mar 2026

Cory

Checked in and given room keys. Went to enter room and cleaning staff was standing in the doorway. Room was still being cleaned. Cleaners were rushed to finish. Room was not clean when we entered finally. Trash on the floor. Mirror sticky debris and bathroom sink not wiped clean. Bed was horrible condition, sloped to center so bad you could see it. Paint on shelf in bathroom bubbling and peeling up. Water pipes sounded like world war three when turned water on in sink. None of the staff wear any type of uniform and looked like they just walked in off the street.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Claudia

Clean and has great staff

Partner

10/10

Exceptional

29 Mar 2026

Jim

Breakfast was great. Front desk person was great! Price was right✅️.

Partner

10/10

Exceptional

29 Mar 2026

Tracey

Breakfast was very good.

Family

10/10

Exceptional

29 Mar 2026

Dana

Upon a late arrival, the desk staff was friendly and efficient in getting us checked in. Our room was tidy and ready for us. Everything was very clean and in great condition. The breakfast menu was a nice variety of options, especially on the weekend. The cleaning crew were friendly and helpful if anything was needed. All around experience was really good and if ever in the area again, it would be our choice for lodging.

Family

8/10

Excellent

28 Mar 2026

Levon

Very clean room. The breakfast wasn't very good but very nice.

8/10

Excellent

27 Mar 2026

Diane

Yes yes

Self