Name: Super 8 By Wyndham Portsmouth - Norfolk
Address: 333 Effingham St, Portsmouth, 23704, US

2/10

Poor

02 Aug 2026

Jessika

Probably won’t stay here again

2/10

Poor

01 Aug 2026

Jamall

I booked this hotel for the pool and breakfast.
There was no breakfast, just coffee and juice and the pool had missing tiles. The room had peeling paint, smoke odor, rusted ac unit and potentially mold in the bathroom.

2/10

Poor

31 Jul 2026

William

Honestly the worsehotel I’ve ever stayed in North America do not stay here.

6/10

Pleasant

27 Jul 2026

Jason

Staff were nice and helpful, but the towels I were given were all dirty. I'd recommend staying at the quality inn next door.

2/10

Poor

24 Jul 2026

Patricia

Very nasty I look at it went inside and turned around,I did not stay there

2/10

Poor

22 Jul 2026

Daro

The entrie time i was there my room wasn't clean until I checked out. I went and bought my own roll of toilet paper i washed my own towels. The air conditioning in room 236 work for a day and then did not come back on the TV and Cable did not work after the first night. When I checked in my reservation was canceled and my money was returned to charge me $50 and some change even though the reservation was insured. I asked the cleaning staff if I could get my room cleaned and I was ignored so I said can I have clean supplies they said I could buy my own. I moved to room 140 that room didn't get clean either the table had either black mold or cigarette burns I think it was the second. And I didn't receive a receipt. And I think I should be reimbursed half my payment back.

4/10

Poor

20 Jul 2026

Julia

Property was poorly run and staff were generally unhelpful. I was assigned a smoking room even though I paid for non-smoking, Checked out a day early because I just couldn't stay there another night.

Self

2/10

Poor

19 Jul 2026

Kathi

This was the worst motel experience by far. No breakfast was included as advertised. There was no hot water and no wi-fi. Some outlets didn’t work. No hygiene amenities. This goes on. The TV didn’t work either.

Self

2/10

Poor

19 Jul 2026

Laura

Big mistake staying here.. hotels dot com should remove it from the options. Filthy, smelly, sketchy and falling apart - literally the ceiling was peeling off. I booked non-smoking but it smelled like it had been smoked in for 20 years with cigarette burn marks in the toilet and AC unit. We tried to find a different hotel but they were all booked. Don’t go to this place if you are in town for music.

Partner

2/10

Poor

17 Jul 2026

Tisha

Would not recommend. Bugs, ceiling tiles missing pieces (hopefully there was no hidden cameras, yes I'm serious.) Dirty used bar of soap left in shower so you know they didn't clean it. Terrible water pressure and water was so hot it couldn't be turned colder. No toilet paper holder sink handles and faucet moved like you could just pull it out. No trash cans in the room or garbage bags no tissues. Blanket was as thin as sheet. Room door didn't seem to be correct measurements wide opening. Very load kids running around screaming at 11pm. Seems the rent to locals as a resident.

Family_with_children

2/10

Poor

07 Jul 2026

María Fernanda

Hice una reserva y cuando llegué al hotel me cobraron $50 aparte del pago que hice por la reserva y luego me dijeron que hasta cinco días me iban a devolver los $50 y hasta el día de hoy aún no aparecen en mi cuenta en la cama, había una gran mancha de sangre. Las puertas no sirven. Los seguros habían cabellos de personas y el baño estaba un poco sucio, las toallas de baño, estaban sucias. reclamé por la mancha de sangre en la cama. Simplemente me respondieron que no es problema del hotel, sino de los que limpian el hotel.

Partner

6/10

Pleasant

04 Jul 2026

Gary

A little disappointed to arrive 5 hours past check in time and still have to wait 45 minutes before our room was ready. Our room was clean, but the sink faucet was loose, the fire alarm was not installed, and the morning coffee and advertised breakfast were non-existent. The staff was friendly and apologetic, but this property has a ways to go to approach Wyndham standards.

Partner

2/10

Poor

01 Jul 2026

Chaithowai

That was the First and Last time in my life I went to this hotel. This is it! I would recommend the people not to go there! If you go, you would waste your money and time.

2/10

Poor

29 Jun 2026

Rachel

This was the worst experience I have ever had at a motel. The door to our room was stuck shut and the employee at the front desk was not helpful what so ever.. when we brought it to their attention they actually told my husband to just “force it open”.. leading to literally having to kick this door repeatedly. There was hair on the bathroom floor and bed, what looked like feces and urine stains on one of the mattresses, the AC blew outside instead of into the room.. I am still trying to figure that one out. I was semi impressed with the towel rack on the wall until we found out that it wasn’t even attached all the way. The pool had a chair for people with wheelchairs to be lowered into the water, however, the pool was so disgusting it looked more like a torture device than anything else. When I talked to the front desk they said that the manager was not in but we could possibly be offered another one, which I politely declined… I don’t think any of the other rooms could have been worst but I cringe at the idea of even finding out so instead I had to pay an additional $300 for a night at a different hotel. I did request a refund thru Expedia who informed that because of their strict policy we could not get a full refund… however I was offered $30 one key cash for the inconvenience, needless to say the lives of myself, my husband, my son and his two friends cost more than $30! I strongly recommend choosing your car over this place if it comes down to that

Family_with_children

2/10

Poor

26 Jun 2026

Robert

Be prepared place is basically a homeless shelter but more dangerous.

Partner

2/10

Poor

26 Jun 2026

Shameka

Whole thing was horrible, the first they gave me a non- clean room that I have several picture of with trash in the trash cans , dirty socks in the floors, I go back to talk to the manager and the manager says that he will go and talk to the cleaner. He takes 10 minutes to come back to tell me that the lady that was cleaner room will be done in 10 minutes, which I was upset because I got there at 4:30 was check-in was 3 PM and no rooms was ready but also I was attending a wedding so I was crunched on time to get back to the venue 10 minutes past, but I’m still dirty. Nasty housekeeper doesn’t speak English and the manager at this point I told him I wanted money back twice. So then he proceeds to say hey I got a bigger room shows me the room and it’s an OK room for one night stay but it was just horrible. It just holes in the floor. You had to walk into a different door to get into the room that we were Station at it was a lot. It’s hard to explain, but it is dirty and nasty never again.

Self

6/10

Pleasant

23 Jun 2026

Kristina

Location is great! You are close to everything! However area is not family friendly, we came back from the wedding after 10pm and the amount of sketchy characters surrounding the hotel was ridiculous. Staff lock the door u have to speak thru a window. I arrived 11am, they do not offer early check-in. Wedding was at 1pm, had to change in a family member’s hotel! When I did return to the room staff told me he was cancelling my reservation because I wasn’t there by 5pm! We travelled from Colorado!!

Friends_and_family Family

2/10

Poor

22 Jun 2026

Wayne

Not a good experience. Not Clean and a smell. I founded out the hard way.

Partner

4/10

Poor

22 Jun 2026

Edward

There is no breakfast. The place is SUPER dirty. The guy at the front desk sucks but the girl is get helpful. At least it's cheap and closer to things

Family

2/10

Poor

22 Jun 2026

Ivan

Si comentarios muy sucio y mal atendido..

2/10

Poor

22 Jun 2026

Cindy

DO NOT STAY HERE!!!!! AWFUL, NASTY, RUDE STAFF. Trash piled up outside stairwells. Pool closed without a closed sign......Per staff, water is unsafe after we had been in it for 30 minutes. Wolf Rats, People living full time in rooms. Very bad part of town. This place needs to SHUT DOWN IMMEDIATELY!

Friends_and_family Family

4/10

Poor

20 Jun 2026

Jaiden

No breakfast there at all despite it being listed. Morning checkout wasn't helpful. Room was dirty and blankets were paper-thin. The only good part was the person at nighttime checking was nice and answered any questions we had.

Business Friends

2/10

Poor

14 Jun 2026

Samantha

When we arrived and got to our room it smelled of cigarette smoke, marijuana and mildew. There was no comforter on the bed and two very sad looking balled up pillows. The shower did not work properly and the bathroom didn’t look like it was properly sanitized. The door to our room was very hard to open like it was stuck shut. The air conditioner did not want to stay on, looked at the plug and it was not flush to the wall so when you turned on the AC it would shut off. Mini fridge was sweating on the inside. Very sketchy people outside of the room under us at all hours and looked like two cars in the parking lot were broken into and had plastic over their windows! Left for a few hours to attend a concert near by and came back to a very thin blanket balled up on the corner of our bed, which kind of freaked us out. Pool has no water in it and is very small. Checked out the next morning. We could not continue our stay there because we did not feel safe!

Partner

2/10

Poor

08 Jun 2026

Lynward

The room was adequate. I was bookedfor three nights, but on the second night I was transferred to another room without my consent. Staff moved some of my property and apparently misplaced it. Management has not been responsive to my concerns. Not a pleasant experience.

8/10

Excellent

07 Jun 2026

Tyrome

Clean room

Partner

2/10

Poor

05 Jun 2026

David

Awful.. AC didn't work at all, charged me an additional $3 amount to stay there after Expedia said the whole amount was paid, took 10 min to get anyone to check me in on the outside of a locked office.

Family

2/10

Poor

30 May 2026

Francisco

Terrible no pasaria una noche mas en ese lugar hay muchas homeless next to the windows usando drogas el lugar es demasiado sucio y peligroso no hay mantenimiento fue una pesadilla ese lugar no deveria estar abierto

Business

2/10

Poor

30 May 2026

Allijah

Had an issue at check-in. The systems were acting up or “logging him out” as the clerk said. So I stood in the lobby for 20-30 minutes waiting to check in because there were no seats.
The room was pretty clean, but strongly smelled of cleaning chemicals lingering throughout the room the entire stay. So heads up to my fellow people with sinus issues.
Upon staying for the night, It was loud! Most hotels/motels have quiet hours after a certain time but my neighbors (on all sides: To my left, my right, and below) were out all night being loud. So I was in and out of sleep that night. I recall being so tired when I was woken up that I decided to just go get breakfast at WaWa next door and checkout early. Was supposed to be a quiet solo night to study but will try a different location next time.

Self

2/10

Poor

29 May 2026

Farid

…

Self

2/10

Poor

28 May 2026

kirra

The front desk man tried to charge us more money after I had already paid for the room and was very rude

Family_with_children

2/10

Poor

25 May 2026

David

Room wasn't clean, had mold, yellow gunk on walls, smelled gross. Cigarette burn holes in sheets on the bed. Walked in, looked around, gave my key back and left.

Family_with_children

6/10

Pleasant

23 May 2026

Joseph

First I would have given an higher score but I ordered a non smoking room and must've gotten smoking cause it reaked of cigarettes smoke. Sink was clogged with hair and shower head didn't work properly but they switched it out ASAP. Staff was excellent. No encounters with bed bugs so that's an 5 star there towels and rags were overwhelming used we just bought our own. For the price and area it's in 3 stars Staff gets 5 stars overall 3

Partner

2/10

Poor

19 May 2026

Edward

There are no such thing as non smoking rooms here.
The free breakfast is only coffee served 24 hours
People live and reside in this hotel.
No furniture but bed and tv in hotel
Drug deals happening here

Friends_and_family Family

2/10

Poor

18 May 2026

Kendall

I’m still waiting for my deposit

Self

4/10

Poor

14 May 2026

Tessa

Said they gave breakfast but did not. The room was so empty there was an echo. There was one window in the room and the street lights kept me up. There was no curtain

Family

2/10

Poor

06 May 2026

Moira

Someone didn't like me using that room and left a used condom right outside my door around 6 pm. It remained there, untouched, as of 7 am the next morning.
Staff was great and had wonderful dining suggestions for people coming from out of town.

Partner

4/10

Poor

04 May 2026

Kelly

The front desk was efficient but not necessarily friendly. The property was run down and noisy. Towels and bedding were thin and worn. There was a lack of outlets No blinds or curtain on the window.

Family

2/10

Poor

02 May 2026

Andres

Stay far away from this horrible place! Staff will give away your paid and reserved room! Then claim they cannot accommodate you because the rooms are “full” and awaiting for other guests to “check in”. Staff has horrible attitude when asked “why was my PAID room given away?” He clearly did not understand as he said “it wasn’t given away”…well, obviously I didn’t have my room I paid for. They tried sticking us in a “suite”. This suite was large…basically a whole extra room added but empty and no extra bed as we needed 2. Lights in bathroom did not work. Light switch and electrical wire just hanging. Terrible mold! Sheets with what appeared as blood stains and burn marks. And workers are horrible at keeping the place “safe” as you can clearly see drugs being dealt/used and prostitution. Steer FAR AWAY from this place!!! More like a place for locals that are either drugs or prostituting.

Friends_and_family Family

4/10

Poor

01 May 2026

Melisa

Hot water didn’t work in my room, bathroom door didn’t close, not to mention the traffic at that hotel alone. So much noise outside my room from an altercation outside. I don’t plan on going back there,, I left to check out at crack of dawn before my actual check out. I honestly at that point wanted a refund, very uncomfortable there

Family_with_children

2/10

Poor

27 Apr 2026

Lydia

No breakfast available,although the website stated breakfast was available until 9am. I would have passed on it anyways . The room was dirty, floors not swept and the sheets were not changed. Cigarette burn on them and dried blood spots in the fitted sheets. I took pictures because I couldn't believe what I was seeing. It's a non smoking facility and the place smelled like smoke and weed. I think we stayed in the room next to some illegal sexual activities-ALL NIGHT! Will NEVER come back. Don't stay here. I would have been better in my car at a Walmart parking lot, but I had already driven 12 hours and was exhausted.

Partner

2/10

Poor

25 Apr 2026

Mary

OMG the picture is sooo photo shopped ! The bathroom ceiling was falling in and brow stained! I I wouldn't have gotten in soo late because of weather delay! The bed was clean. No bugs we saw! The area is madness people up all night drinking and cussing! I would have left but I was leaving today ad yesterday I was gone until 9pm because I was going to Survivor the show auditions! My husband slept in his clothes ! We definitely was on Survivor! The pictures lie!

Partner

4/10

Poor

20 Apr 2026

Sam

The room had an odor and the door had a large crack in it. The other safety features of the door were poorly attached. There were dirty towels still hanging up in the

4/10

Poor

19 Apr 2026

Danny

The pool was dirty. Rooms were smelly. Room was clean. Barely had any bedding and pillows. Very thin bedsheet. Mold around tub area.

Self

2/10

Poor

19 Apr 2026

Ali

Do not stay here. It is the most dangerous and sketchy place I have ever seen. I'm surprised Expedia even allows people to book here.
A soon as we pulled up late at night we saw so many drug and prostitution deals happening. Every spot of the property was damaged in some way. The person at the front desk tried to trick us in to paying again. We had to look for a new play at 1am as we felt unsafe even being in the parking lot. Lost out our money for the booking but it was definitely worth it over losing your life and belonging.

Family

2/10

Poor

18 Apr 2026

Walker

Bathroom was absolutely filthy,kids running around screaming all night, waited 30 minutes for someone to come check us in and ended up having to call to get someone to come to the front desk

Business

4/10

Poor

18 Apr 2026

Kelsey

No pool or laundry

2/10

Poor

08 Apr 2026

Paulette

The pool was not available and I received no laundry service and it was difficult to reach a staff member when I needed some help. If you go out of your room on the morning before the 11:00 am checkout to go to the store or somewhere else and come back to your room, your room key doesn't work anymore so I had to go to the front desk and have them re-code the key to get in my room.

Self

2/10

Poor

08 Apr 2026

Paulette

I didn't get any housekeeping service during my stay from 4-1 through 4-4. I left before my reservation was done because I had not received any clean towels from the housekeeping staff and the office manager kept putting me off and didn't try to accommodate me with some linen and towels. And he gave me a room that the bed was not made up yet and the TV was still on and the door was missing the safety latch above the deadbolt lock. The motel had no ice machine so I had to go to WaWa for ice. Also under the bed and on the sides of it was very noisy because it was made of thin metal material and made quite a bit of noise when you sat on it or bumped the sides of it.

Self

2/10

Poor

03 Apr 2026

Jeffrey

I would like a refund. I also got bitten by bedbugs in the rooms were not clean very disappointed.

Self

2/10

Poor

29 Mar 2026

Tiara

Do not, I repeat DO NOT stay at this property. I had a day trip to Virginia and needed a quick place to stay. When I arrived first red flag were kids playing in the parking lot. Not to say that they can’t play, but it was obvious these kids lived at the property. When I got inside the room, it smelled like cigarettes, the beds were just mattresses on spring frames, pillows were different sizes, bathroom was dirty. Even though the surface of the bed didn’t have any stains, if I had a black light im certain there would’ve been bodily fluids and whatever else on the sheets. The kids were running back and forth by my room on the 2nd floor. I did not feel safe nor did I feel comfortable. I stayed there less than 15 mins before I checked out and went somewhere else.
0/10 DO NOT RECOMMEND.

Partner

6/10

Pleasant

27 Mar 2026

Paulette

Didn’t receive any clean laundry because there was no housekeeping service available during my stay. Also the management locked me out of my room before my checkout time was up.

Self

8/10

Excellent

24 Mar 2026

Daisy

Did not use laundry and pool

4/10

Poor

20 Mar 2026

Jose

The room smelled like cigarettes from time to time. The toilet paper holder was broken. The shower had what looked like rusty from the overflow drain to the regular drain. The shower faucet was leaking. The bathroom door wouldn't close. The ceiling light in the main area was flickering.

Self

2/10

Poor

13 Mar 2026

LEANDRA

Comforter had cigarette holes in it. Random people would knock on my door during the night and day. I will NEVER stay there again. Didn’t feel safe.

10/10

Exceptional

11 Mar 2026

Jquira

It was alright

Partner

10/10

Exceptional

17 Feb 2026

robert

Yes

Self

2/10

Poor

08 Feb 2026

Robert

I've yet to get the 50 deposit back

10/10

Exceptional

02 Feb 2026

scott

Very clean in the room out needs work but very nice

8/10

Excellent

31 Jan 2026

Demetria

The room was ok for a last minute result. The people at the front desk were very nice and polite

Leisure

2/10

Poor

15 Jan 2026

Edward

ceiling leak in bathroom, the pool was all black water like was never used, room smell like smoke, i left out after i saw my room and went to hotel next store Quality inn was 1000 better

Business_and_leisure Family

2/10

Poor

12 Jan 2026

Fidel

The rooms (s) are horrible!!! The first room 236 king bed smell heavy of mildew and smoke. Couldn’t breathe in that at all…moved to room 130 mildew smell no air circulation it was horrible. The ceiling in the bathroom had dryer sheets hanging from the drop ceiling that look like grandmas old basement!!! The room looked like it was under construction and repairs. The lighting…what lighting!!! Sad!!! Was very dark in the room. It’s a shame being a presidential Wyndham owner going to a” WYNDHAM SUPPER 8 This was nothing close to what I expected. Wyndham need to check these properties that has it name and make sure to inspect it quality and representation!!! I will NEVER STAY AT A WYNDHAM SUPER 8!!!! It was just short of sleeping on a box spring in the backyard!!! Worse nights every spent lodging.

Leisure Family

10/10

Exceptional

11 Aug 2025

Kelli

So unfortunately I have to stay here until my place is ready to move in. So they decided to take the room off the websites. They first stopped selling the room by the week. Then they decided to take it off the website. Which they should be grateful for ppl actually paying to stay here. They cancel reservations when you request to pay at property. It’s also not refundable.

Business_and_leisure

2/10

Poor

06 Aug 2025

Verified traveler

Awful 0/10 wouldn’t recommend!

Place was dirty! Bed was stained and the floor was disgusting! The lights in the bathroom and over the sink were broken! The V didn’t work and the staff was rude!!!! Never again!

Business

6/10

Pleasant

02 Aug 2025

Saidah

Friendly, helpful staff. Clean room, could have had more amenities (blow-dryer, iron). Not sure if a lot of working people stay there but several times horns were blowing as early as before 7 am and other room doors opening and closing waking us up.

Leisure Partner

4/10

Poor

01 Aug 2025

Tammy

The staff was ok. The pool wasn’t opened and they didn’t have an any type of breakfast. The sad part is the site said it had all those things but it lied. It was hard to get any extra towels. The room smelled like smoke and it was supposed to be a nonsmoking room. The gentleman gave me some spray for the room but it was still a little hard to get it out.

Leisure Partner

2/10

Poor

30 Jul 2025

Vincent

Dirty room no towels wash cloths in the room mold in the tub there were roaches crawling from wall to wall and the staff the guy at the front desk he said his name is Light. He is the rudest when I reported theses problems to him he got upset denied everything and told me and my kids to leave just yelling at us we are homeless and had our our belongings with us 3 suitcases and other things we had to pack up and he was rushing us expecting us to be done packing in minutes which was impossible. He got mad because we were still packing called the police on us and completely lied said we weren’t trying to leave when he clearly seen us packing up while he stood in the middle of the door kept saying hurry up. He scared my kids and all. I talked to the officer and explained to the officer what happened the officer then said to me that he’s always getting calls from that hotel because people are always having problems out of that man. I do not recommend this hotel to anyone please go elsewhere

Family

2/10

Poor

28 Jul 2025

James

This place is unfit for human use…. Much needed rehab. Electric outlets all worn out, will not hold an appliance plug! No shower curtain, or tub drain stopper for grandson to take a bath! No hot water after first quick shower, for 4 people. Only towels for 2 people,,, had to go to office every afternoon to demand enough towels for the 4 of us, 2 of those nights, they had no wash clothes!!!!……2 of our 3 nights, they had no access to any towels at all, as the laundry room was locked by owner when he left in the afternoon…just ridiculous. AC vents, loaded with mold and mildew. They then had the audacity to hold $50 deposit, and charge a $3 service charge for each night we stayed! This place should not be affiliated with Expedia….

Business_and_leisure Family_with_children

4/10

Poor

18 Jul 2025

Ronnie

Tolet bac k up tv wouldn't work

Business_and_leisure Family

4/10

Poor

14 Jul 2025

Chris

Did not have a breakfast even though it was advertised as offering it. Sink was partially clogged, shower water pressure was very low. Towels needed to be replaced.

Fortunately, I was just needing a place to sleep for two nights. Otherwise, those would have been major issues for me.

Leisure Family

6/10

Pleasant

11 Jul 2025

Cindy

Shower with shoes

I wouldn’t recommend this day to anyone. The bathroom was horrible dirty not my cup of tea, but it was for emergency reasons again I would not recommend this hotel.

Friends_and_family Family

4/10

Poor

10 Jul 2025

Judy

The linen and sheets were dirty.

2/10

Poor

07 Jul 2025

Kenneth

I wouldn't stay here if this was last hotel in the world

Partner

2/10

Poor

06 Jul 2025

Bonnie

Staff tried, customers staying where unsafe and harrased others.

Leisure Family

2/10

Poor

06 Jul 2025

Bonnie

Was unsafe area and hotel customers, but staff was ok and tried thier best.

Leisure Family

2/10

Poor

06 Jul 2025

Vincent

Terrible

My stay was horrible and the place needs to be renovated .

Partner

6/10

Pleasant

06 Jul 2025

Verified traveler

Water&Electric

The shower pressure was hard couldnt adjust it so there was alot of water on the floor while showering. Certain wall sockets did work. I was u.avle tobuse the microwave unless i moved it to another location in the room.

Self

2/10

Poor

05 Jul 2025

Paul

Requested a non smoking room and room we got smelled just like cigarette smoke
We were awoken by loud screaming at 5:30 am and it continued until 7 am

Leisure Partner

4/10

Poor

04 Jul 2025

Alexis

Beds weren’t that comfortable. Shower was dingy & dirty

Leisure Family

2/10

Poor

03 Jul 2025

Shavonne

Bad Customer Service but wants your money

I went around 9am on July 3pm to ask for another room because the people over me were making too much noise the guy at the counter didn’t want to change it. I even wanted to extend it but he said he would give me another room neither and he was very rude.

Friends_and_family Family

2/10

Poor

30 Jun 2025

Joinice

Slum Village

Terrible!!! Just terrible, A/C barely worked, no one was ever at the front desk. It took us 30 mins to check in cause nobody was there. The pool was not open. Couldn’t even get clean towels.

Friends_and_family Family

2/10

Poor

29 Jun 2025

Enrique

The property was so dirty I told my son to sleep with his dirty clothes on as they would be cleaner, the only reason that we did not leave was due to availability and timing. There was a dirty rag in the bathroom. We did not shower. Preferred not to.

The room smelled of cigarette smoke and the furniture was broken. Good thing it was just a pit stop for our vacation. I did complain to the customer service who did nothing to improve our situation.

Family

4/10

Poor

22 Jun 2025

Cody

I unfortunately had to wait to check in almost two hours after the posted check in time. The headboard was dirty and the hotel (I ordered non-smoking) reeked of cigarettes. The pool was not open which was a surprise, and the TV was broken and didn't have a remote.

Leisure Self

2/10

Poor

22 Jun 2025

Jessica

Before I got there the money had came out of account before I even checked in then asking for $50 deposit upfront too which I wasn’t expecting then the pool is closed and it was noisy it was really run down just wish I could get my money back cause it wasn’t worth over $100 a night

Friends_and_family Family

2/10

Poor

16 Jun 2025

Margaret

Was something out of a horror movie

This motel was absolutely disgusting and scary. I ended up not staying bc it seemed too dangerous. I WILL NEVER BOOK WITH HOTELS.COM because of this experience. This hotel should be condemned!!

Business

2/10

Poor

15 Jun 2025

Jay

The room was unsanitary. Blood on sheets & other body fluids. The bathroom were not clean, the shower curtain had mold on it. The towels were dirty (I bath my daughter & I with my hands ) !

Friends_and_family Family

2/10

Poor

15 Jun 2025

E

The sheets were very old, dingy an worn. The a.c buttons didn't work. Bugs crawling around. They charge a 3 or 4 dollar hotel fee. The rooms are very over priced for the quality of the hotel.

Leisure Self

4/10

Poor

15 Jun 2025

Peggy

Our door stuck. The bathroom door was messed up and didn’t close all the way. The pool was not open if it’s not going be opened then why say u have a pool that was one of my main reasons for choosing there. The whole place needs lots of upgrades. Called the front desk because our tv would not work the guy showed up 30 minutes later by then I had all ready figured it out. We had a two night stay and was not offered extra towels. It just needs lots of upgrades.

Leisure Family

4/10

Poor

11 Jun 2025

Susan

It wasn’t very clean. The sheets and towels were clean, but stained.

The check in was easy.

Leisure Family

2/10

Poor

11 Jun 2025

Christina

This place was super nasty and every room smelled like smoke. My son has asthma and can’t be in the room where everything smells like smoke. I told him unfortunately we cannot stay. He said I’ll have to call to get my refund. However when Travelocity tried to talk to him he refused to approve the requests. I hope someone sees this and never stays!

Leisure Family

2/10

Poor

10 Jun 2025

Nicole

My friend and I booked a stay at a property to visit Virginia Beach. Upon check-in, we were given Room 228, which was dirty and not cleaned from the previous guests. The front desk offered us Room 203 after I showed her the issue, but it had a malfunctioning AC. Also, there was a poop in the toilet bowl in the bathroom. I requested a refund so we can leave since we cannot stay on that kind of place, but the front desk told me to contact Expedia. After speaking with Expedia, they claimed the front desk said we were just leaving because we didn't like the room, so they wouldn’t process a refund. The front desk staff was unhelpful and rude, ultimately asking us to leave without resolving the issues. We opted to leave, sent evidence to Expedia, and received our refund. We stayed at the Quality Inn instead and will never book Super 8 again.

Leisure Friends

2/10

Poor

10 Jun 2025

Marilyn

RUN BUG INVASION DIRTY AND NO FRESH TOWELS

I had to leave early bugs in room and bathroom bed bug bites all over myself and family no fresh towels police at the hotel every night

Friends_and_family Family

6/10

Pleasant

07 Jun 2025

Kelli

A

2/10

Poor

05 Jun 2025

Matthew

After the receptionist finally finished her joint we were able to check in. Found the room to be humid, bugs in the bathtub, and the vanity cracked. Everything overall looked very dated and a nice smokers yellow, which is odd for a smoke free facility.

Business

2/10

Poor

03 Jun 2025

Anthony

It was unreal. I’m pretty sure nobody washed the sheets or clean the room. Basically it felt like you’re going to Baltimore. Respectfully, it felt like I was in the trenches. Everything was old as hell. It definitely was not worth the stay or the money I paid for two days, which is crazy. Basically it’s false advertisement because nothing look like that picture at all. It was a major disappointment.

Friends_and_family Family

2/10

Poor

29 May 2025

Thomas

I was placed in a room with stains on the sheets, holes in the wall, and ceiling tiles missing!!! I asked to switch rooms, and the next room had a TV that didnt work!!! I returned my key, left the property, and found different accommodations... HORRIBLE EXPERIENCE!!

Business_and_leisure Self

2/10

Poor

27 May 2025

Priyadarshini

In the site it's mentioned continental breakfast is included but there was no breakfast at all and the bed sheets were not clean, bathroom lock was not working

Leisure Family

8/10

Excellent

27 May 2025

john

Good

Comfortable bed great water pressure
I would recommend bringing air fresheners it was a little musty

Self

2/10

Poor

16 May 2025

Richard

The receptionist was the only good thing about this hotel

Leisure

2/10

Poor

29 Apr 2025

Roy

Very disappointing the place is very disgusting and dirty it look like the room was slept in for a week and never get cleaned. The top layer sheet looks clean but if you peel the layers back then you will vomit . The manager said it was a non smoking room and man I tell you he was a damn lier

Partner

4/10

Poor

28 Apr 2025

Ward

Hell hole.

Sheets and doona were stained heavily. Plaster falling from the ceiling. Horrible neighbourhood. Bums asking for money daily. Homeless everywhere. Should’ve googled Portsmouth VA and Super 8 before booking. It’s basically the dregs of society.

Self