Super 8 By Wyndham Portsmouth

Super 8 By Wyndham Portsmouth - Norfolk

United States , Norfolk - VA
Portsmouth, 333 Effingham St
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75 reviews shown

2/10

Poor

27 Apr 2026

Lydia

No breakfast available,although the website stated breakfast was available until 9am. I would have passed on it anyways . The room was dirty, floors not swept and the sheets were not changed. Cigarette burn on them and dried blood spots in the fitted sheets. I took pictures because I couldn't believe what I was seeing. It's a non smoking facility and the place smelled like smoke and weed. I think we stayed in the room next to some illegal sexual activities-ALL NIGHT! Will NEVER come back. Don't stay here. I would have been better in my car at a Walmart parking lot, but I had already driven 12 hours and was exhausted.

Partner

2/10

Poor

25 Apr 2026

Mary

OMG the picture is sooo photo shopped ! The bathroom ceiling was falling in and brow stained! I I wouldn't have gotten in soo late because of weather delay! The bed was clean. No bugs we saw! The area is madness people up all night drinking and cussing! I would have left but I was leaving today ad yesterday I was gone until 9pm because I was going to Survivor the show auditions! My husband slept in his clothes ! We definitely was on Survivor! The pictures lie!

Partner

4/10

Poor

20 Apr 2026

Sam

The room had an odor and the door had a large crack in it. The other safety features of the door were poorly attached. There were dirty towels still hanging up in the

4/10

Poor

19 Apr 2026

Danny

The pool was dirty. Rooms were smelly. Room was clean. Barely had any bedding and pillows. Very thin bedsheet. Mold around tub area.

Self

2/10

Poor

19 Apr 2026

Ali

Do not stay here. It is the most dangerous and sketchy place I have ever seen. I'm surprised Expedia even allows people to book here.
A soon as we pulled up late at night we saw so many drug and prostitution deals happening. Every spot of the property was damaged in some way. The person at the front desk tried to trick us in to paying again. We had to look for a new play at 1am as we felt unsafe even being in the parking lot. Lost out our money for the booking but it was definitely worth it over losing your life and belonging.

Family

2/10

Poor

18 Apr 2026

Walker

Bathroom was absolutely filthy,kids running around screaming all night, waited 30 minutes for someone to come check us in and ended up having to call to get someone to come to the front desk

Business

4/10

Poor

18 Apr 2026

Kelsey

No pool or laundry

2/10

Poor

08 Apr 2026

Paulette

The pool was not available and I received no laundry service and it was difficult to reach a staff member when I needed some help. If you go out of your room on the morning before the 11:00 am checkout to go to the store or somewhere else and come back to your room, your room key doesn't work anymore so I had to go to the front desk and have them re-code the key to get in my room.

Self

2/10

Poor

08 Apr 2026

Paulette

I didn't get any housekeeping service during my stay from 4-1 through 4-4. I left before my reservation was done because I had not received any clean towels from the housekeeping staff and the office manager kept putting me off and didn't try to accommodate me with some linen and towels. And he gave me a room that the bed was not made up yet and the TV was still on and the door was missing the safety latch above the deadbolt lock. The motel had no ice machine so I had to go to WaWa for ice. Also under the bed and on the sides of it was very noisy because it was made of thin metal material and made quite a bit of noise when you sat on it or bumped the sides of it.

Self

2/10

Poor

03 Apr 2026

Jeffrey

I would like a refund. I also got bitten by bedbugs in the rooms were not clean very disappointed.

Self

2/10

Poor

29 Mar 2026

Tiara

Do not, I repeat DO NOT stay at this property. I had a day trip to Virginia and needed a quick place to stay. When I arrived first red flag were kids playing in the parking lot. Not to say that they can’t play, but it was obvious these kids lived at the property. When I got inside the room, it smelled like cigarettes, the beds were just mattresses on spring frames, pillows were different sizes, bathroom was dirty. Even though the surface of the bed didn’t have any stains, if I had a black light im certain there would’ve been bodily fluids and whatever else on the sheets. The kids were running back and forth by my room on the 2nd floor. I did not feel safe nor did I feel comfortable. I stayed there less than 15 mins before I checked out and went somewhere else.
0/10 DO NOT RECOMMEND.

Partner

6/10

Pleasant

27 Mar 2026

Paulette

Didn’t receive any clean laundry because there was no housekeeping service available during my stay. Also the management locked me out of my room before my checkout time was up.

Self

8/10

Excellent

24 Mar 2026

Daisy

Did not use laundry and pool

4/10

Poor

20 Mar 2026

Jose

The room smelled like cigarettes from time to time. The toilet paper holder was broken. The shower had what looked like rusty from the overflow drain to the regular drain. The shower faucet was leaking. The bathroom door wouldn't close. The ceiling light in the main area was flickering.

Self

2/10

Poor

13 Mar 2026

LEANDRA

Comforter had cigarette holes in it. Random people would knock on my door during the night and day. I will NEVER stay there again. Didn’t feel safe.

10/10

Exceptional

11 Mar 2026

Jquira

It was alright

Partner

10/10

Exceptional

17 Feb 2026

robert

Yes

Self

2/10

Poor

08 Feb 2026

Robert

I've yet to get the 50 deposit back

10/10

Exceptional

02 Feb 2026

scott

Very clean in the room out needs work but very nice

8/10

Excellent

31 Jan 2026

Demetria

The room was ok for a last minute result. The people at the front desk were very nice and polite

Leisure

2/10

Poor

15 Jan 2026

Edward

ceiling leak in bathroom, the pool was all black water like was never used, room smell like smoke, i left out after i saw my room and went to hotel next store Quality inn was 1000 better

Business_and_leisure Family

2/10

Poor

12 Jan 2026

Fidel

The rooms (s) are horrible!!! The first room 236 king bed smell heavy of mildew and smoke. Couldn’t breathe in that at all…moved to room 130 mildew smell no air circulation it was horrible. The ceiling in the bathroom had dryer sheets hanging from the drop ceiling that look like grandmas old basement!!! The room looked like it was under construction and repairs. The lighting…what lighting!!! Sad!!! Was very dark in the room. It’s a shame being a presidential Wyndham owner going to a” WYNDHAM SUPPER 8 This was nothing close to what I expected. Wyndham need to check these properties that has it name and make sure to inspect it quality and representation!!! I will NEVER STAY AT A WYNDHAM SUPER 8!!!! It was just short of sleeping on a box spring in the backyard!!! Worse nights every spent lodging.

Leisure Family

10/10

Exceptional

11 Aug 2025

Kelli

So unfortunately I have to stay here until my place is ready to move in. So they decided to take the room off the websites. They first stopped selling the room by the week. Then they decided to take it off the website. Which they should be grateful for ppl actually paying to stay here. They cancel reservations when you request to pay at property. It’s also not refundable.

Business_and_leisure

2/10

Poor

06 Aug 2025

Verified traveler

Awful 0/10 wouldn’t recommend!

Place was dirty! Bed was stained and the floor was disgusting! The lights in the bathroom and over the sink were broken! The V didn’t work and the staff was rude!!!! Never again!

Business

6/10

Pleasant

02 Aug 2025

Saidah

Friendly, helpful staff. Clean room, could have had more amenities (blow-dryer, iron). Not sure if a lot of working people stay there but several times horns were blowing as early as before 7 am and other room doors opening and closing waking us up.

Leisure Partner

4/10

Poor

01 Aug 2025

Tammy

The staff was ok. The pool wasn’t opened and they didn’t have an any type of breakfast. The sad part is the site said it had all those things but it lied. It was hard to get any extra towels. The room smelled like smoke and it was supposed to be a nonsmoking room. The gentleman gave me some spray for the room but it was still a little hard to get it out.

Leisure Partner

2/10

Poor

30 Jul 2025

Vincent

Dirty room no towels wash cloths in the room mold in the tub there were roaches crawling from wall to wall and the staff the guy at the front desk he said his name is Light. He is the rudest when I reported theses problems to him he got upset denied everything and told me and my kids to leave just yelling at us we are homeless and had our our belongings with us 3 suitcases and other things we had to pack up and he was rushing us expecting us to be done packing in minutes which was impossible. He got mad because we were still packing called the police on us and completely lied said we weren’t trying to leave when he clearly seen us packing up while he stood in the middle of the door kept saying hurry up. He scared my kids and all. I talked to the officer and explained to the officer what happened the officer then said to me that he’s always getting calls from that hotel because people are always having problems out of that man. I do not recommend this hotel to anyone please go elsewhere

Family

2/10

Poor

28 Jul 2025

James

This place is unfit for human use…. Much needed rehab. Electric outlets all worn out, will not hold an appliance plug! No shower curtain, or tub drain stopper for grandson to take a bath! No hot water after first quick shower, for 4 people. Only towels for 2 people,,, had to go to office every afternoon to demand enough towels for the 4 of us, 2 of those nights, they had no wash clothes!!!!……2 of our 3 nights, they had no access to any towels at all, as the laundry room was locked by owner when he left in the afternoon…just ridiculous. AC vents, loaded with mold and mildew. They then had the audacity to hold $50 deposit, and charge a $3 service charge for each night we stayed! This place should not be affiliated with Expedia….

Business_and_leisure Family_with_children

4/10

Poor

18 Jul 2025

Ronnie

Tolet bac k up tv wouldn't work

Business_and_leisure Family

4/10

Poor

14 Jul 2025

Chris

Did not have a breakfast even though it was advertised as offering it. Sink was partially clogged, shower water pressure was very low. Towels needed to be replaced.

Fortunately, I was just needing a place to sleep for two nights. Otherwise, those would have been major issues for me.

Leisure Family

6/10

Pleasant

11 Jul 2025

Cindy

Shower with shoes

I wouldn’t recommend this day to anyone. The bathroom was horrible dirty not my cup of tea, but it was for emergency reasons again I would not recommend this hotel.

Friends_and_family Family

4/10

Poor

10 Jul 2025

Judy

The linen and sheets were dirty.

2/10

Poor

07 Jul 2025

Kenneth

I wouldn't stay here if this was last hotel in the world

Partner

2/10

Poor

06 Jul 2025

Bonnie

Staff tried, customers staying where unsafe and harrased others.

Leisure Family

2/10

Poor

06 Jul 2025

Bonnie

Was unsafe area and hotel customers, but staff was ok and tried thier best.

Leisure Family

2/10

Poor

06 Jul 2025

Vincent

Terrible

My stay was horrible and the place needs to be renovated .

Partner

6/10

Pleasant

06 Jul 2025

Verified traveler

Water&Electric

The shower pressure was hard couldnt adjust it so there was alot of water on the floor while showering. Certain wall sockets did work. I was u.avle tobuse the microwave unless i moved it to another location in the room.

Self

2/10

Poor

05 Jul 2025

Paul

Requested a non smoking room and room we got smelled just like cigarette smoke
We were awoken by loud screaming at 5:30 am and it continued until 7 am

Leisure Partner

4/10

Poor

04 Jul 2025

Alexis

Beds weren’t that comfortable. Shower was dingy & dirty

Leisure Family

2/10

Poor

03 Jul 2025

Shavonne

Bad Customer Service but wants your money

I went around 9am on July 3pm to ask for another room because the people over me were making too much noise the guy at the counter didn’t want to change it. I even wanted to extend it but he said he would give me another room neither and he was very rude.

Friends_and_family Family

2/10

Poor

30 Jun 2025

Joinice

Slum Village

Terrible!!! Just terrible, A/C barely worked, no one was ever at the front desk. It took us 30 mins to check in cause nobody was there. The pool was not open. Couldn’t even get clean towels.

Friends_and_family Family

2/10

Poor

29 Jun 2025

Enrique

The property was so dirty I told my son to sleep with his dirty clothes on as they would be cleaner, the only reason that we did not leave was due to availability and timing. There was a dirty rag in the bathroom. We did not shower. Preferred not to.

The room smelled of cigarette smoke and the furniture was broken. Good thing it was just a pit stop for our vacation. I did complain to the customer service who did nothing to improve our situation.

Family

4/10

Poor

22 Jun 2025

Cody

I unfortunately had to wait to check in almost two hours after the posted check in time. The headboard was dirty and the hotel (I ordered non-smoking) reeked of cigarettes. The pool was not open which was a surprise, and the TV was broken and didn't have a remote.

Leisure Self

2/10

Poor

22 Jun 2025

Jessica

Before I got there the money had came out of account before I even checked in then asking for $50 deposit upfront too which I wasn’t expecting then the pool is closed and it was noisy it was really run down just wish I could get my money back cause it wasn’t worth over $100 a night

Friends_and_family Family

2/10

Poor

16 Jun 2025

Margaret

Was something out of a horror movie

This motel was absolutely disgusting and scary. I ended up not staying bc it seemed too dangerous. I WILL NEVER BOOK WITH HOTELS.COM because of this experience. This hotel should be condemned!!

Business

2/10

Poor

15 Jun 2025

Jay

The room was unsanitary. Blood on sheets & other body fluids. The bathroom were not clean, the shower curtain had mold on it. The towels were dirty (I bath my daughter & I with my hands ) !

Friends_and_family Family

2/10

Poor

15 Jun 2025

The sheets were very old, dingy an worn. The a.c buttons didn't work. Bugs crawling around. They charge a 3 or 4 dollar hotel fee. The rooms are very over priced for the quality of the hotel.

Leisure Self

4/10

Poor

15 Jun 2025

Peggy

Our door stuck. The bathroom door was messed up and didn’t close all the way. The pool was not open if it’s not going be opened then why say u have a pool that was one of my main reasons for choosing there. The whole place needs lots of upgrades. Called the front desk because our tv would not work the guy showed up 30 minutes later by then I had all ready figured it out. We had a two night stay and was not offered extra towels. It just needs lots of upgrades.

Leisure Family

4/10

Poor

11 Jun 2025

Susan

It wasn’t very clean. The sheets and towels were clean, but stained.

The check in was easy.

Leisure Family

2/10

Poor

11 Jun 2025

Christina

This place was super nasty and every room smelled like smoke. My son has asthma and can’t be in the room where everything smells like smoke. I told him unfortunately we cannot stay. He said I’ll have to call to get my refund. However when Travelocity tried to talk to him he refused to approve the requests. I hope someone sees this and never stays!

Leisure Family

2/10

Poor

10 Jun 2025

Nicole

My friend and I booked a stay at a property to visit Virginia Beach. Upon check-in, we were given Room 228, which was dirty and not cleaned from the previous guests. The front desk offered us Room 203 after I showed her the issue, but it had a malfunctioning AC. Also, there was a poop in the toilet bowl in the bathroom. I requested a refund so we can leave since we cannot stay on that kind of place, but the front desk told me to contact Expedia. After speaking with Expedia, they claimed the front desk said we were just leaving because we didn't like the room, so they wouldn’t process a refund. The front desk staff was unhelpful and rude, ultimately asking us to leave without resolving the issues. We opted to leave, sent evidence to Expedia, and received our refund. We stayed at the Quality Inn instead and will never book Super 8 again.

Leisure Friends

2/10

Poor

10 Jun 2025

Marilyn

RUN BUG INVASION DIRTY AND NO FRESH TOWELS

I had to leave early bugs in room and bathroom bed bug bites all over myself and family no fresh towels police at the hotel every night

Friends_and_family Family

6/10

Pleasant

07 Jun 2025

Kelli

2/10

Poor

05 Jun 2025

Matthew

After the receptionist finally finished her joint we were able to check in. Found the room to be humid, bugs in the bathtub, and the vanity cracked. Everything overall looked very dated and a nice smokers yellow, which is odd for a smoke free facility.

Business

2/10

Poor

03 Jun 2025

Anthony

It was unreal. I’m pretty sure nobody washed the sheets or clean the room. Basically it felt like you’re going to Baltimore. Respectfully, it felt like I was in the trenches. Everything was old as hell. It definitely was not worth the stay or the money I paid for two days, which is crazy. Basically it’s false advertisement because nothing look like that picture at all. It was a major disappointment.

Friends_and_family Family

2/10

Poor

29 May 2025

Thomas

I was placed in a room with stains on the sheets, holes in the wall, and ceiling tiles missing!!! I asked to switch rooms, and the next room had a TV that didnt work!!! I returned my key, left the property, and found different accommodations... HORRIBLE EXPERIENCE!!

Business_and_leisure Self

2/10

Poor

27 May 2025

Priyadarshini

In the site it's mentioned continental breakfast is included but there was no breakfast at all and the bed sheets were not clean, bathroom lock was not working

Leisure Family

8/10

Excellent

27 May 2025

john

Good

Comfortable bed great water pressure
I would recommend bringing air fresheners it was a little musty

Self

2/10

Poor

16 May 2025

Richard

The receptionist was the only good thing about this hotel

Leisure

2/10

Poor

29 Apr 2025

Roy

Very disappointing the place is very disgusting and dirty it look like the room was slept in for a week and never get cleaned. The top layer sheet looks clean but if you peel the layers back then you will vomit . The manager said it was a non smoking room and man I tell you he was a damn lier

Partner

4/10

Poor

28 Apr 2025

Ward

Hell hole.

Sheets and doona were stained heavily. Plaster falling from the ceiling. Horrible neighbourhood. Bums asking for money daily. Homeless everywhere. Should’ve googled Portsmouth VA and Super 8 before booking. It’s basically the dregs of society.

Self

2/10

Poor

25 Apr 2025

Ronald

Th is started at the lobby. Dirty with junk all around. The area looked unsafe. The room felt creepy, TV didn’t work. Luckily no bugs. I booked for two nights and was so tired from driving over 9 hundred miles. I slept in my clothes and left as soon as I could and requested a refund. I just don’t know why someone runs this.

Business Self

2/10

Poor

19 Apr 2025

Cecillia

Desperate? Stay here!

Smelled like smoke in non-smoking room
No breakfast as advertised
Outlets didn’t work
No shampoo
No lamps for light
Very run down

Friends_and_family Family

2/10

Poor

06 Apr 2025

Marcie

All together terrible

6/10

Pleasant

26 Mar 2025

Denis

Norfolk

Hotel needs a revamp.

Business

2/10

Poor

17 Mar 2025

Anthony

Know heat And bedbugs

Partner

2/10

Poor

15 Mar 2025

Jamel

Dirty rooms, no cable tv, no washcloths. Stopped up sink. Yellow and brown tub. Was by myself but I would never allow my family to stay here. Just awful, if I could rate a 0 I would.

Business Friends

2/10

Poor

10 Mar 2025

Ophélie

4 days without any days of housekeeping,
We slept on the same sheets with a lot of holey and dirty sheets ,smells like cigarette, dirty floors, tv,shower room

Business_and_leisure Partner

6/10

Pleasant

09 Mar 2025

Jason

Awesome

Leisure

2/10

Poor

08 Mar 2025

Chipper

Hotel Of Horrors.

There was a $25.00 refundable deposit demanded upon checking in to the hotel. There was additionally a $3.00 non-refundable service fee attached to the check-in process. Neither of these additional fees was mentioned or annotated upon my Hotels.com prepay for this booking. The room was filthy. The bedding was dirty. The towels and wash cloths were dirty. The shower curtain was filthy. The water was lukewarm initially, but rapidly turned cold. The furniture and fixtures were delapidated, old and broken. I was supremely uncomfortable during my stay.

Business

2/10

Poor

07 Mar 2025

Haylie

Nothing

Business

6/10

Pleasant

02 Mar 2025

Lindsey

The room was ok. There was only 1 outlet in the bedroom and it was on the floor. The shower didnt get hot, warm but not hot. The tv didnt work and there were cigarette burns in the blankets. It was sketchy with people right out by our door that were drunk or on something. Probably wont be coming back.

Leisure Family_with_children

10/10

Exceptional

24 Jan 2025

Kelli

So much better than before!!! Rooms need a little more work on them. Was upset about not being pet friendly.

Business_and_leisure Family

6/10

Pleasant

24 Jan 2025

Kelli

It’s just a guessing game for the hot water!
Cold showers are not so great when it’s 23 degrees outside