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Quality Inn Olde Town
Norfolk - VA · United States
347 Effingham StView location
7.4/10Very good1,002 Reviews
Cleanliness7.4/10 7.4
Service8.0/10 8.0
Comfort7.8/10 7.8
Condition7.0/10 7.0
Amenities7.0/10 7.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Quality Inn Olde Town
Get more value at the Quality Inn and Suites Olde Town hotel in Portsmouth, VA, which is conveniently located near Naval Medical Center Portsmouth, Norfolk Naval Shipyard, Hampton University and nTelos Wireless Pavilion at Harbor Center.
Our free WiFi, free parking, free hot breakfast, meeting room, fitness and business centers and outdoor pool all help you to get ready to take on the day. Rest and refresh in your cozy guest room, which features a refrigerator, microwave, coffee maker, TV, hair dryer, iron and ironing board.
Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. There is a safe charge of 1. 00 USD per room per night.
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With a stay at Quality Inn & Suites Olde Town, you'll be centrally located in Portsmouth, within a 10-minute drive of Waterside District and Norfolk State University. This hotel is 11.3 mi (18.2 km) from Naval Station Norfolk and 5.9 mi (9.4 km) from Old Dominion University.
Make yourself at home in one of the 62 air-conditioned rooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
2:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
-
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
-
Minimal age
21
-
Spoken Language
English
Nearby attractions
Emanuel AME Church
0.2 km / 0.1 mi
Hill House Museum
0.7 km / 0.4 mi
Commodore Theatre
0.7 km / 0.5 mi
Portsmouth Art and Cultural Center
0.8 km / 0.5 mi
Tidewater Yacht Marina
1 km / 0.6 mi
Children's Museum of Virginia
1.1 km / 0.7 mi
Portsmouth Naval Shipyard Museum
1.2 km / 0.7 mi
Atlantic Intracoastal Waterway
1.2 km / 0.8 mi
United States Lightship Portsmouth
1.3 km / 0.8 mi
Waterside District
2.2 km / 1.4 mi
Hampton Roads Naval Museum
2.4 km / 1.5 mi
Nauticus National Maritime Center
2.4 km / 1.5 mi
USS Wisconsin BB-64
2.4 km / 1.5 mi
Town Point Park
2.5 km / 1.5 mi
Douglas MacArthur Memorial
2.7 km / 1.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry service
- Lift accessExtra charge
- GymExtra charge
- Newspapers
- Luggage room
- Clothes dryer
Show 11 more facilities & services
- Restaurant
- Smoking areaExtra charge
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Breakfast
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Olde Town
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 31 m²DBL.KG-NM
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Cable TV
- Satellite TV
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Olde Town
DOUBLE KING BED NON SMOKING
Room photos
15 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Room amenities
- Wi-fi
- Cable TV
- Satellite TV
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Olde Town
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 32 m²DBL.2D-NM
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Satellite TV
- Wi-fi
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Olde Town
DOUBLE TWO DOUBLE BEDS NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-NM
Room amenities
- Cable TV
- Satellite TV
- Wi-fi
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Olde Town
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Olde Town
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 31 m²DBL.KG
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Satellite TV
- Cable TV
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Olde Town
DOUBLE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Fridge
- Satellite TV
- Cable TV
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 31 m²DBL.NM-1
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Fridge
- Wi-fi
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Olde Town
DOUBLE NON SMOKING
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-1
Room amenities
- Cable TV
- Fridge
- Wi-fi
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Olde Town
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Olde Town
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 31 m²SUI.KG-NM
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Satellite TV
- Wi-fi
- Fridge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Olde Town
SUITE KING BED NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Room amenities
- Satellite TV
- Wi-fi
- Fridge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 31 m²DBL.NM
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Wi-fi
- Satellite TV
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Olde Town
DOUBLE NON SMOKING
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Room amenities
- Fridge
- Wi-fi
- Satellite TV
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Olde Town
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Olde Town
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 31 m²DBL.NM-2
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Satellite TV
- Wi-fi
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Olde Town
DOUBLE NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-2
Room amenities
- Cable TV
- Satellite TV
- Wi-fi
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Quality Inn Olde Town
100
reviews shown
Marguerete
Everything was great. We would definitely stay there again. Thank you
Kara
Building has horrible mold problem, rooms were not clean (pubic hair is still found throughout the bathroom when we checked in)
Sharice
Everything was nice, except for the pool,not being open for us to swim
Tasha
Everything was good, rooms was clean and staff was very nice and the parking lot was good. The breakfast was great
eric
Horrible mattresses and pillows. Makes sleeping difficult.
John
It was nice to have a full kitchen in the room. The room was good. Floor in the kitchen needed to be cleaned better.
Breakfast was nice- shame the kitchen ran out of the waffle batter though.
Courteous staff. Met our needs as a property.
Breakfast was nice- shame the kitchen ran out of the waffle batter though.
Courteous staff. Met our needs as a property.
olive
I really didn’t interact with the staff I came in late and just stayed one night. Room was clean bathroom could do with a new toilet seat. Plenty of parking
Aaron
N/A
Eric
Nice property for price. Location was excellent.
Tanya
Been in worse and been in better, not bad in a pinch. Not bad enough to make me leave
Gail
Friendly staff, nice breakfast selection
Marianne Grace
Just haaahhhh ok it is what it is. 😩😭
Flavio
Clean room
Diane
Loved the location. Motel was clean and front desk person was very nice and knowledgeable. It was beside a Starbucks, which was an added bonus
Carlene
The breakfast was very weak. Microwave biscuit sandwiches doesn't replace hot foods. I had a 2 night stay and left out late the next day. When I returned that evening my room hadn't been cleaned so I reported it to the front desk. I was told that since I had a do not disturb sign on my door when housekeeping arrived my room was skipped and they don't return back to it. I asked for fresh towels but told them I've never visited a hotel that does this. Needless to say I won't be returning to this one.
Aubrynn
When we checked in the front desk person was nice, we tried to check in around hour and a half early. Understandably, there were no rooms ready yet; she asked us to give them 20-30 minutes to get a room ready. We came back to check in and went to our room, upon opening the door the room was pungent with the smell of cigarette smoke. We notified the front desk and asked if we could switch rooms. They said we’d have to wait 20 minutes for a room to be cleaned, but they have an odor remover they could spray to help clear the smell as an alternative. The spray helped a little bit but the smell still lingered our whole stay. The cleanliness of the room was questionable. There were marks on a few of the appliances, walls, and dirt in the chair we had in our room.
The shower didn’t look like it was rinsed out. The bathroom sink looked the same way. The cleaning didn’t feel very thorough.
The shower didn’t look like it was rinsed out. The bathroom sink looked the same way. The cleaning didn’t feel very thorough.
Tanya
Staff at the desk was rude and not helpful at all would not let me use the bathroom upon check in and told me to go across the street to Starbucks because their bathroom was locked
When we came back from our event we had no place to park
Keys was deactivated to the room and front door locked had to ring the bell to get in
Room was not like the picture
Room was not ready at check in time
Would not recommend this inn to anyone
When we came back from our event we had no place to park
Keys was deactivated to the room and front door locked had to ring the bell to get in
Room was not like the picture
Room was not ready at check in time
Would not recommend this inn to anyone
Loretta
Didn't like that the pool was not open
My largest complaint was that I put some letters in the mailbox and they set there for 2 days. I finally got them back and took to post office myself. The desk staff didn't seem to care about this situation at all. Other than this the staff were very friendly and m helpful. The room was clean and comfortable. I would stay there again
My largest complaint was that I put some letters in the mailbox and they set there for 2 days. I finally got them back and took to post office myself. The desk staff didn't seem to care about this situation at all. Other than this the staff were very friendly and m helpful. The room was clean and comfortable. I would stay there again
Rosa
Breakfast is complimentary for a reason. Stale cereal and a cup of coffee
julie
Very comfortable and clean hotel.
Jillian
Website that hotel was booked at included pool and hot breakfast as amenities. Pool was closed, front desk person said “ if you had booked with choice hotels you would have known the pool was closed.” The “hot breakfast “ consisted of dry cereal, granola bars and less than adequate coffee. There was mold on the walls in the hall way, stairwell, and bathrooms. The sheets were dirty. The carpet was bubbled in the rooms and throughout the entire hotel making it dangerous to walk without tripping. The chemical smell was so overpowering it made my family sick. The cord to the hair dryer was melted. Half the outlets in the room sparked when you plugged something in. The other half didn’t work. All in all this hotel stole my money as I would not even recommend this place to a vagrant. I do not recommend this hotel at all and would seriously consider removing it from your website.
Angelia
The rooms were clean. The contential breakfast didn't offer nothin but coffee and cereal, it was sorry, no orange juice, no bagels or nothing 😲
Pat
It was a very nice hotel for the price point. The breakfast was nice, well maintained and clean. Even had make your own waffles and some sandwiches to make. The staff was courteous and very helpful. The room was clean and spacious. It was nice experience for our trip.
Amelia
The first room we were given was occupied. The second room was dirty. The sheets that we couldn’t replace had crumbs in them. We asked the front desk staff for more sheets and towels, and they said they didn’t have access to housekeeping, so we had to reuse our dirty towels and sleep on the only clean appearing bed. The breakfast was subpar. I will never come back.
ROSE
My Family and I came to see our son come home from deployment and we were so tired from our flight we just wanted to rest we got checked into our room when we went to give our Baby a bath and the tub had 2 cracks in it. So we got moved to another room it was better.
When we left for the day we took the sign off the door and cleared our beds so they can make the beds and clean the room and when we came back our beds were not made and trash was still there and so we're our dirty towels.
When we left for the day we took the sign off the door and cleared our beds so they can make the beds and clean the room and when we came back our beds were not made and trash was still there and so we're our dirty towels.
Kaylee
The room was clean minus stains on the toilet. My stay was great other than that, I just wish there was a mini freezer in the room too so I could have ice cream and things like that.
Erik
Room was clean
Edward
Need to replace beds, mattress. Soft uncomfortable. Didn't like pillows either
Sherry
Room was very clean for my allergies. Quite impressed with breakfast choices. Staff were very kind.
TAMALA
The staff upon arrival was not very friendly. When I asked if you all had continental breakfast, his reply was “yeah!”
The rooms (3 in total) were nasty!! Hair in the tub. The loveseats were dirty. There was a massive amount of dust in that room (I am allergic to dust). Something spilled beside the refrigerator in Room 309.
I have pictures to validate my statement.
I will never visit this hotel again.
Side note: my husband and I own a cleaning business and this was unacceptable.
The rooms (3 in total) were nasty!! Hair in the tub. The loveseats were dirty. There was a massive amount of dust in that room (I am allergic to dust). Something spilled beside the refrigerator in Room 309.
I have pictures to validate my statement.
I will never visit this hotel again.
Side note: my husband and I own a cleaning business and this was unacceptable.
Leroy
Couch and refrigerator in my room were filthy.
John
Everything was as expected. The accommodations were what we needed.
Dennis
Hotel was close to downtown.
Oliver
The room was very clean and orderly. I liked the fact that it has a freezer and microwave and a coffee machine with coffee in the room. Checking in is fast and easy. I am also happy to have always was able to fill a vacant special needs parking space. The food area is veery clean and the choices are great.
Joy
Excellent service
Janet
The breakfast was amazing
Jeffrey
We stayed in room 102 which was next to the laundry room which was loud. Aldo when we flushed to
Natalie
The room smelled terrible. We walked in and went right back to the front desk for our money back.
Leona
The hotel is very out dated and could use renovations. It was very humid, so maybe some dehumidifiers. The staff was nice. The breakfast was a joke. Some frozen biscuits to place in the microwave and some muffins and bananas. I think most people stay here because it is affordable in comparison to other hotels in the area. You get what you pay for.
Nwamaka
Needed a room to sleep and got just that. Nothing fancy but appeared safe. Has the basic amenities. AC in the summer. Television with several cable option (appreciated this because most hotels don't have such options these days). Got in pretty late and the man at the front appeared irritated when speaking. I was just hoping for a friendlier staff but was not a big deal. Breakfast options are limited. Fast food eatery is walking distance. Didn't walk around the city. I saw a taco bell. I wish the hot water was hotter, but I was there in May, so it was not a big deal. The hotel can use modern updates but for the price I have no major complains. The room was decent.
Emily
The staff was so nice and the breakfast was great. Miss hady at the breakfast area was the sweetest lady.
Rudolph
A great deal and a great rate!
If visiting Norfolk, try staying in Portsmouth. This Quality Inn was convenient & very affordable compared to Norfolk, esp. when carrier visits & graduations coincide.
Thanks!
If visiting Norfolk, try staying in Portsmouth. This Quality Inn was convenient & very affordable compared to Norfolk, esp. when carrier visits & graduations coincide.
Thanks!
Miguel
Improve the breakfast offering
Laura
Did not catch breakfast there. Parking was fine.
derek
N/A
Kathleen
Kinda sketchy parking but turned out to be okay and safe.
Kevin
I can’t believe this run down hotel was Expedia. Cigarette stains and burns on refrigerator couch dresser and tub and shower curtain. Stains on bed spread and couch. I would advise against staying here or using Expedia since neither was a help and i ended up spending double my money and booking a room elsewhere. The staff and there help when i came down to change rooms was just as bad as the room quoting “that is our suite it is our best room” or “ i can’t help you we are sold out”. Just be careful because since i didn’t get the insurance to protect my stay Expedia was no help either. This truly almost messed up my whole plan off getting my elderly mother to my little brothers college graduation. I am never using neither Expedia nor that Quality inn Old town in Virginia again.
Linda Sue
it was a convenient location .. otherwise .. it was \"okay\" but nothing special.
Mohammad
It was a nice place with friendly staff and hotel is clean, but the maintenance of the property was poor. The AC was old and very noisy, and the refrigerator temperature control knob did not work.
Joseph
Room was clean and comfortable. Towels are pretty flimsy. They need to be replaced. Bath tile could use a little bleach to whiten up the caulk in some areas. Otherwise, the place as clean. They even mopped the floors before we checked in.
Junious
The desk staff was not friendly. I and several other guests waiting to check in had to wait for a good while before anyone came to check us in.. The property was clean well kept. My keys didn't work I had to get them changed three times. The breakfast was good a decent selection. Ms Hattie was fantastic cordial, friendly, very engaging and professional. The venue was close to where we had to go so in that regard it was a plus. The parking was safe and convenient.
Kimberley
We were very satisfied with our stay: cleanliness, safety, breakfast, quiet.
Mikiyah
horrible stay, horrible customer service. i booked for 2 nights only was able to stay 1 night , i was unable to get a partial refund at all. they just kept telling me “there’s nothing we can do we can’t find your booking” I know my review doesn’t do much but i promise i will never stay at this hotel again they will take your money DO NOT RECOMMEND
Keysher
The room was clean and bug free
Hector
I would never stay there again. The only good thing was the staff
Kevin
Nice hotel in nice location.
Brian
This is a great option for a pre-cruise hotel. It is close to the port and is certainly no less than a three star hotel.
Velma
The room was acceptable, and while the white sheets seemed fine, the bed covers had a noticeable brown stain.
JETONGA
It was cool but I didn’t get my deposit back and I checked out and left the room in good condition
Juan
Didn’t get to enjoy the breakfast, but parking and surrounds are safe
Ronald
It was ok & yes
Michael
Great experience, problem with our original room, so we were promptly moved to a nicer room. Nice breakfast, clean and orderly. Staff is friendly and attentive.
Edward
Friendly and responsive staff
Eric
The reserved room had unfinished plumbing that spilled water all over the bathroom floor!
Beth
The property was an excellent choice for our short stay prior to going on a cruise. The location was walkable to restaurants and convenience stores. It was in a safe location, which is very important to me.
David
The property is disgusting. The sheets were torn and burnt, the hair dryer had a burned plug, the tub was badly cracked, the rug was frayed
Charles B
Hotel was located in what felt to be a safe area of town. The room was clean. The shower water pressure was weak thus and unsatisfying shower in the morning. I'd rate this hotel as satisfactory and would stay here again.
Anthony
Great stay
Cathy
Not enough area for breakfast. Everything took forever. Room had dirty lampshades and looked like blood on bottom of mattress
Sophia
tv didn’t work, stove dirty
Cassaundra
Good stay for 1 night
Ronald
Breakfast was very limited.
Fran
Very friendly staff
Guy
Room not made up completely. The front desk blamed me for not asking for \"full service\". Even after asking for \"full service\", the room was still not made up completely. This is apparently a \"partial service\" only property. Beware.
Teyana
No shops pool not working hallways and elevators smelled horrible
Murphy
Not bad for the price.
Jose
Friendly staff
David
The breakfast covered all the bases and was fresh continually supplied and tables were cleared as needed.
Stuart
Nothing was safe, dirty, smelt like smoke. we checked in late.. and checked our early.. 3 days early. Got another hotel
Vance
It was clean and well maintained. The staff were nice and the breakfast was nice. It was very quiet.
Linda
The kitchen was fully equipped. The only downside was the cleanliness of the room. There was a lot of hair from poor guests still in the bathroom and on the bed. Also, the room keys kept getting demagnetized. Otherwise, it was a very good stay.
George
Yes
Dawn
The room was clean and spacious. The fitness center had 3 pieces of high end cardio equipment, no real weights. Unfortunately the breakfast was not suitable for a diabetic or anyone monitoring their sugar intake . We had an efficiency room that was not stocked with ANY utensils or cooking apparatus.
senaida
The room was clean and the staff was very friendly. It was near lots of fast food restaurants. 30 minutes away from the airport.
Ebony
Clean rooms and great service. However, a $20.00 fee being charged excessively every time you reserve a room is ridiculous for smoking policy when you reserve a nonsmoking room.
Ebony
NA
Damani
Did not know about Hot Tub , Breakfast was enjoyable!!!
Narendra
Good
Toi
Room was clean and comfy I LOVED IT
Adam
Staff was cool 2 let us in a hour early
Andres
Comfortable bed
spencer
Yes
Cheryl
Curiosity of the staff
zach
Clean rooms, fluffy beds, smells great, staff respectful and kind
Vikki
Clean spotless room
Amenities
Great staff
Amenities
Great staff
Michael
nice room. good location.
Harriet
Said only 1 room booked at hotel. According to price 3 were reserved then hotel room had really bad odor but the moved us.
James
No USB ports in rooms seem odd. No lobby bathroom so make sure you go before you get there if you have to. Rooms are decent for the price.
Daisy
If you looking for cheap and super clean this is your hotel right here I’m very pleased with everything the customer service it’s super clean smell so good I really like it
Danielle
Staff is nice. Close to everything you’ll need.
Location & surroundings
Quality Inn Olde Town
347 Effingham St, Portsmouth, United States
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Quality Inn Olde Town
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