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Residence Inn Chesapeake Greenbrier

Virginia Beach - VA · United States

1500 Crossways Blvd.View location

8.4/10Excellent631 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort8.6/108.6
Condition8.4/108.4
Location9.6/109.6
Neighborhood9.2/109.2
Value8.0/108.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Chesapeake Greenbrier

Enjoy recreational amenities such as an indoor pool and a fitness center. This Residence Inn by Marriott Chesapeake Greenbrier also features complimentary wireless internet access, an arcade/game room, and a cozy fireplace in the lobby. Guests can grab a bite at the on-site grocery/convenience store.

Mingle with other guests at the complimentary daily reception. Start your weekday mornings with a complimentary on-the-go breakfast, served from 6:00 AM to 9:30 AM. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Chesapeake?

This hotel offers 893 square feet (83 square meters) of space, including a conference space and a meeting room. The 121 guestrooms feature kitchens equipped with refrigerators and microwaves, pillowtop beds with premium bedding, complimentary wired and wireless internet access, and cable programming.

Private bathrooms offer shower/tub combinations, deep soaking bathtubs, and hair dryers. Nearby attractions include Greenbrier Mall (1. 1 mi), Chesapeake Conference Center (2. 1 mi), and Chesapeake Regional Medical Center (3 mi). The nearest airports are Norfolk International Airport (11. 6 mi) and Newport News-Williamsburg International Airport (37 mi).

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With a stay at Residence Inn by Marriott Chesapeake Greenbrier in Chesapeake, you'll be 12.4 mi (19.9 km) from Virginia Zoo and 17.3 mi (27.8 km) from First Landing State Park.

This hotel is 20.9 mi (33.7 km) from Virginia Beach Boardwalk and 24.1 mi (38.8 km) from Virginia Air and Space Center. Make yourself at home in one of the 121 guestrooms, featuring kitchens with refrigerators and microwaves. Your pillowtop bed comes with premium bedding.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Chesapeake?

This hotel has 893 square feet (83 square meters) of space consisting of conference space and a meeting room.

Popular amenities

Swimming Pool
Free WiFi
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • 24-hour pool access
    • Up to 6 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Optional fees
    • Pet fee: USD 150 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Greenbrier Mall 1.8 km / 1.1 mi
Chesapeake Conference Center 3.4 km / 2.1 mi
Oak Grove Lake Park 3.5 km / 2.2 mi
Chesapeake City Park 4.3 km / 2.7 mi
Chesapeake Regional Medical Center 4.8 km / 3 mi
Chesapeake Arboretum 5.5 km / 3.4 mi
Regent University 8.1 km / 5 mi
Harbour North Park 8.7 km / 5.4 mi
Chesapeake City Hall 8.9 km / 5.5 mi
Crestwood Park 9 km / 5.6 mi
Chesapeake Veterans' Memorial 9.2 km / 5.7 mi
Fairfield 11 km / 6.9 mi
Harbor Park 12.2 km / 7.6 mi
Sentara Leigh Hospital 12.4 km / 7.7 mi
Crispus Attucks Theatre & Cultural Center 12.8 km / 7.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 121
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
Show 21 more facilities & services
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • TV lounge
  • Game room
  • Breakfast
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOM • 1 Bedroom • 54 m²SUI.2Q-B1
    SUITE TWO QUEEN BEDS ONE BEDROOMPhoto unavailable23 photos

    Residence Inn Chesapeake Greenbrier

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    23 photos

    Room overview

    Smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Room amenities

    • Toaster
    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Cable TV
    • Dishwasher
    • Wi-fi
    • Desk
    • Soundproof room
    • Housekeeping
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Internet access
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 71 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable21 photos

    Residence Inn Chesapeake Greenbrier

    SUITE TWO DOUBLE BEDS

    Room photos

    21 photos

    Room overview

    Non-smoking room
    Room size
    71 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Bathroom
    • Toaster
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi
    • Hairdryer
    • TV
    • Soundproof room
    • Internet access
    • Kitchen
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Fridge
    • Ironing set
    • Tea and coffee making facilities
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 54 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable14 photos

    Residence Inn Chesapeake Greenbrier

    SUITE QUEEN SIZE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Bathroom
    • Centrally regulated air conditioning
    • Toaster

    Facilities with extra charge

    • Microwave
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Soundproof room
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Residence Inn Chesapeake Greenbrier

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 51 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable13 photos

    Residence Inn Chesapeake Greenbrier

    STUDIO KING SIZE BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Bathroom
    • Toaster
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Housekeeping
    • TV
    • Internet access
    • Kitchen
    • Fridge
    • Microwave
    • Hairdryer
    • Tea and coffee making facilities
    • Soundproof room
    • Ironing set
    • Wi-fi
    • Desk
    • Cable TV
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Residence Inn Chesapeake Greenbrier

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 1 Bedroom • 50 m²SUI.H6-2Q
    SUITE Accessible-Two Queen BedsPhoto unavailable8 photos

    Residence Inn Chesapeake Greenbrier

    SUITE Accessible-Two Queen Beds

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Residence Inn Chesapeake Greenbrier

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Residence Inn Chesapeake Greenbrier

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Residence Inn Chesapeake Greenbrier

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Chesapeake Greenbrier

8.4
Excellent
631 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
9.6 /10
Neighborhood
9.2 /10
Value
8.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Erick
Family of six stayed in 2 queen suite. Clean room, full size fridge with stove top, microwave, sink & dishwasher. Friendly & helpful staff! Outdoor space for families to gather with outdoor cooking area! Pool was available until 10pm. Free hot breakfast available with all of the accoutrements! Highly recommend & will stay again!
Family_with_children
8/10
Excellent
12 Jul 2026
wilvonia
Nice
Family_with_children
10/10
Exceptional
27 Jun 2026
Stephanie
My husband and I were very happy with our recent stay here. The staff, property and our room was great. We will return and definitely recommend the Residence Inn.
Partner
8/10
Excellent
26 Jun 2026
Karlababy
It was ok.
10/10
Exceptional
20 Jun 2026
Charlotte
This hotel was clean and super friendly! We will definitely be returning!!!
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
David
Clean, great service!
Pet
8/10
Excellent
27 May 2026
JAMES
Our room was a little noisy, outside our windows were the ac units. Toilet was noisy as well.
Friends
10/10
Exceptional
25 May 2026
Terri
Central location to explore the area’s attractions. Suite with 2 bedrooms and pull out couch was plenty of room for 3 kids and 3 adults. Heated pool, pool table, basketball court was great. Breakfast buffet and near by walking paths were a plus. All of the staff were excellent! Friendly and accommodating, will definitely stay again.
Friends_and_family Family
6/10
Pleasant
09 May 2026
Kalimah
The room wasn’t clean. We found hair and food around after we waited 20 mins after check in time for a room to get cleaned. Not happy.
10/10
Exceptional
26 Apr 2026
Michael
Great place to stay, breakfast is awesome, and FREE. Loved my stay.
Partner
8/10
Excellent
26 Apr 2026
Myriah
Great hotel, helpful staff. We were disappointed that the hot tub has been removed but still listed as an amenity.
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Lloyd
Hotel is in Greenbriar Mall area in Chesapeake close to everything. The room was great, 2 queens and separate living room. Beds and pillows were premium comfortable. Hotel is 3+ stars for sure. Price was decent. Breakfast was standard. Traffic in whole Chesapeake, Virginia Beach, Norfolk area is \"rough.\"
Family
8/10
Excellent
17 Apr 2026
Richard
The property was being refurbished. Our first room had a strong smell in it. The next morning we asked to be moved and the desk clerk was very helpful in fulfilling our request.
Family
10/10
Exceptional
05 Apr 2026
Matthew
Staff was super friendly, pool was warm. They have a pool table, basketball rim and bbq grills for use. Residence inn never disappoints.
Family_with_children
6/10
Pleasant
04 Mar 2026
Tonya P
The mattress in Room 329 sagged badly in the middle requiring me to sleep at the very edge. The shower leaked and had no pressure. Maintenance fixed it next day. Coffee maker had no carafe. Fireplace did not work.
Partner
6/10
Pleasant
18 Feb 2026
Erica
Staff was very friendly, pool water was warm but the pool area itself was pretty cold. Breakfast was not good. Room was ok, beds are comfortable. They are currently doing renovations in some of the rooms, looking
10/10
Exceptional
26 Jan 2026
oscar
Room was perfect, no issues.
Business Self
10/10
Exceptional
28 Dec 2025
Dina Suzanne
Staff, room and gym and breakfast. It was quiet at night too
Business_and_leisure Self
10/10
Exceptional
23 Dec 2025
Michele
Room was very clean and manager and staff were very friendly. We were able to check in 4 hours early!!
Partner
10/10
Exceptional
08 Dec 2025
Antonio
We had a great time, thank you for your hospitality
10/10
Exceptional
05 Dec 2025
Eugene
The staff especially V were great. Very clean
Leisure Partner
8/10
Excellent
02 Dec 2025
Floyd
Good
Business_and_leisure Family_with_children
8/10
Excellent
16 Nov 2025
Traci
Clean room, friendly staff, will definitely book again!
8/10
Excellent
13 Nov 2025
Michael
Just had coffee
Friends_and_family Family
8/10
Excellent
25 Oct 2025
AISLYNN
The stay was good. Location is close to many eateries and right off the highway.

The room was clean. However, the bathroom could have been cleaner - Found a hair and some mildew on bottom of shower door.

Breakfast consisted of waffles, boiled eggs and pastries. But McDonald’s is right across the street.
Self
6/10
Pleasant
11 Oct 2025
Kirsten
The tub was really badly stained brown. I didn’t feel comfortable taking a bath in there. The floors in my room were not vacuumed prior to my arrival.
8/10
Excellent
30 Sep 2025
Cecelia
Nice area, you can walk to nearby mall and eating establishments. Room was clean with a kitchen
Leisure Family
10/10
Exceptional
28 Sep 2025
Christina
Always clean and the staff is the best!
Leisure Family
6/10
Pleasant
18 Sep 2025
latasha
Not so good bed was comfortable. Pool wasn’t as expected or like pictures online
Friends_and_family Family
10/10
Exceptional
14 Sep 2025
Michael
All of the staff was top notch. Great service and good breakfast.
Friends_and_family Family
10/10
Exceptional
10 Sep 2025
LaQuanda
The Staff
Leisure Family
4/10
Poor
10 Sep 2025
Darryl

Terrible maintenance on the room

Room was not kept up, and mattress was very old sunk in the middle
Partner
10/10
Exceptional
05 Sep 2025
Ulric L
From tome of check in to check out. Everyone & Everything was professional., polite & friendly. 💃🍷
10/10
Exceptional
01 Sep 2025
Sandi

Comfortable room with the right amenities

The rooms here are clean have efficient amenities (although I much prefer having my own Keirig coffee maker) instead of any other type of coffee maker. Breakfast was your typical traditional type but nothing exciting. The beds were VERY COMFY and the rooms had a good amount of space.
Partner
10/10
Exceptional
25 Aug 2025
Christina
Always clean and staff is always pleasant
10/10
Exceptional
23 Aug 2025
Antonio
.
6/10
Pleasant
22 Aug 2025
Erica De la
Not my first time staying, but will be my last. Room was not too clean, requested daily housekeeping but never received it. Shirley checked us in and I found her to be very unfriendly. I felt like I was bothering her at check in.
Leisure Family
10/10
Exceptional
19 Aug 2025
Rosemary
I love it!
Leisure Family
2/10
Poor
16 Aug 2025
rahsaan
Place smells like weed and mildew. Kitchen was dirty, fridge dirt, shower dirty. Utensil drawer was filthy. I wouldn’t even bleach and use this stuff. Clearly the cleaning crew takes no pride in what they do. Nor does house keeping manager or manager of the facility check. I’m glad it’s just for one night
Leisure Family_with_children
6/10
Pleasant
05 Aug 2025
Floyd
When asking for service for the room for sheets and linen no one never came all day...
Leisure Self
6/10
Pleasant
28 Jul 2025
Verified traveler

Honest & specific review of Rez Inn Chesapeake Gre

Hotel is decent, in a good area. Front desk & breakfast attendants were excellent.

Lobby clean & well staffed. Pool table & basketball table great additions to the hotel. The halls seemed clean & well maintained.

Housekeeping was requested every other day. Our stay was Monday- Sunday & they came ONE TIME. We had to put our garbage cans in the hall & ask the front desk for towels & toilet paper.

Our room did not have the appropriate cookware required to use the stove. The warming drawer of our oven was completely crooked & had obviously been damaged prior to our arrival.

The dishes that were put away prior to our arrival weren't clean & dishwasher pods/dish soap was not provided until we asked for them.

There was a sign indicating each room's freezer made ice but ours had no ice maker. There were no ice trays so we bought our own. There were no ice machines ANYWHERE in the hotel & when we asked the kitchen staff for ice one day they apologized & said their own machine was broken.

The pool itself was dirty- a layer of dirt/sand was on the bottom for our entire stay. Hot tub has been removed and the floor where it was had standing water in the middle. Towels were plentiful and clean.

Breakfast selection was outstanding each day. Tons of options & everything cooked well.

Staff was great but the hotel itself needs improvement. We like the Residence Inn brand & have stayed at other locations but this one did not fair as well as other Residence Inns we have enjoyed.
Friends_and_family Family
10/10
Exceptional
27 Jul 2025
DJ

Great place to stay!

Staff was amazing, always taking the time to talk to you and check to see if you need something. Clean rooms and an amazing breakfast.
Friends_and_family Family
8/10
Excellent
27 Jul 2025
Jesse
Everything was nice and staff was helpful. Very convenient location. Pool was tiny and overly chlorinated.
Leisure Family
6/10
Pleasant
12 Jul 2025
Sherri

Awesome staff- uncomfortable beds

While the staff was fantastic- the rooms were not that comfortable. The sofa was very uncomfortable just to sit on and the mattress was hard. Lower quality bedding as well.
Self
10/10
Exceptional
06 Jul 2025
Jennifer
Front desk services was excellent
Leisure Family
6/10
Pleasant
05 Jul 2025
Rosemary
The staff was nice and knowledgeable.
The place was very rundown and out of date. The ceiling in the room was even patched.
10/10
Exceptional
05 Jul 2025
Andrea
I will definitely come back
Leisure Family
8/10
Excellent
05 Jun 2025
christine
The front desk was underdtaffed but the friendliness of staff more than mafe up for the wait. The room I stayed in was nice but a bit dated furniture wise. We had the 2 bedroom and the size was great. They need to restock the cutlery. The house keeper did not clean one of the tubs but everything else was ok. Fyi they clean the room every 3 days.
Family
10/10
Exceptional
01 Jun 2025
LaTanya
Good
4/10
Poor
27 May 2025
lanetta

Bug bites

Was bitten by bugs in the sitting area
Self
8/10
Excellent
25 May 2025
Elizabeth
Nice stay
8/10
Excellent
04 May 2025
Marlin
Good location.
Somewhat older that expected hotel.
Leisure Family
8/10
Excellent
20 Apr 2025
Arglistra
Nice hotel and friendly staff!
Leisure Family
4/10
Poor
10 Apr 2025
Karl
Staff was great but rooms are antiquated and mattresses are shot. I stayed in a suite where the door for the bedroom was not on the hinges. We couldn’t watch tv separately cause the noise traveled. I stayed in the bedroom and I had to turn the mattress around to attempt to feel flat and normal. My buddy who slept on the pullout couldn’t sleep week cause his mattress was shot and the frame of the pullout was broken with no support in the middle.
We were in Virginia for intensive physical training and development class and were a mess every morning.
Beware and don’t let the online pictures of the hotel fool you.
Business Partner
10/10
Exceptional
07 Apr 2025
Christian
Very Clean
Leisure Family_with_children
4/10
Poor
06 Apr 2025
David
You have to be extremely careful with while showering there is no safety mat or stickers and I had to sit on the side of the tube to wash because it was too dangerous
Leisure Family
8/10
Excellent
06 Apr 2025
David
Nice location
Leisure Family
8/10
Excellent
04 Apr 2025
David
The front office manager was wonderful and kind and helped me with my elderly father’s room.
Leisure Family
10/10
Exceptional
30 Mar 2025
Albert
Staff was very friendly and was attentive, they got to know who we were and were always available if we needed assistance.
8/10
Excellent
17 Mar 2025
Robert
Was okay, I prefer not to have pets there, overall it was nice
Business_and_leisure Family_with_children
10/10
Exceptional
15 Mar 2025
Sandra
A group of us went to a ladies retreat. This hotel left us feeling like we were very pampered. We have it on our definitely list for next year!
Friends_and_family Friends
10/10
Exceptional
07 Mar 2025
Joanna
Workers friendly
Business
10/10
Exceptional
03 Mar 2025
Tyisha
Great
Leisure Family_with_children
10/10
Exceptional
24 Feb 2025
stacey
Nice and clean
Business Self
10/10
Exceptional
18 Feb 2025
Callie
We thank God that we found this place. It’s safe, quite, and the receptionists are very nice. They take their time to listen and would respond with professionalism. My husband is not easy to please but he said that he would like to stay at this Hotel again.
Leisure Family_with_children
6/10
Pleasant
11 Feb 2025
Andrew
Front desk receptionist had an unfriendly difficult attitude. Unfortunate and did not feel welcomed.
10/10
Exceptional
11 Feb 2025
Vanessa
We reserved two units for my daughter’s Sweet Sixteen celebration. The staff were very welcoming, friendly, and accommodating. We enjoyed every moment of our stay. From Joe “the maintenance guy” to Tara at the front desk; everyone made this trip special for my daughter. I am very grateful.
Leisure
10/10
Exceptional
08 Feb 2025
Nakita
Veronica the front desk clerk was absolutely amazing. Very understanding to my needs. I really appreciate customer service such as hers. Amazing. Kudos to her.
Leisure Family
10/10
Exceptional
02 Feb 2025
Latasha

Great service

Cozy and nice
Partner
10/10
Exceptional
25 Jan 2025
Brittney
The staff was wonderful! Super helpful with great attitudes!!
Leisure Family_with_children
6/10
Pleasant
20 Jan 2025
Alexander
Breakfast was great.
Beds too soft
Business_and_leisure Family
10/10
Exceptional
19 Jan 2025
Lisa
Nice hotel
Leisure Family
8/10
Excellent
18 Jan 2025
Cathy
Easy to find. Front desk staff was pleasent and accomidating.
Leisure Partner
10/10
Exceptional
01 Jan 2025
alicia

Stop looking and book this one!

This hotel is the best I've stayed at! They have so much to do there! Plus the front desk staff is amazing! They really make you feel welcome! Omg the bed was so comfortable i am going home to upgrade mines! I played pool and i love the fire pits outside! They even have a basketball court and the pool is heated! I did not wanna leave yall! Trust me people book this one!
6/10
Pleasant
26 Dec 2024
Tyrone
The rooms are not current. It smelled like pets live there full time. And the staff was not friendly. The best experience I had was checking in. Everything else was downhill or average at best from there.
Leisure Self
10/10
Exceptional
14 Dec 2024
Deriyon
Staying again
Business_and_leisure
10/10
Exceptional
09 Dec 2024
Verified traveler

Great Experience!

This was the best hotel stay I ever had. The staff were friendly as soon as I walked in. Check in was smooth and easy. It was very clean in the entire hotel.
Friends_and_family Friends
8/10
Excellent
08 Dec 2024
Sherry

Friendly staff

Front desk staff extremely friendly and professional! It’s refreshing to receive that type of service when so many competitors do not. Keep up the good work!!
Friends_and_family Family
10/10
Exceptional
04 Dec 2024
Aarianna
My state was amazing. We did have a hiccup at the beginning because I did book the room through Hotels.com. The lady at the desk couldn’t figure out how to get me my room because I went through a third-party so that took about 30 to 45 minutes, but they were very nice about it and I understood it wasn’t their fault so I wasn’t upset. Amazing customer service.
Friends_and_family Friends
4/10
Poor
30 Nov 2024
Verified traveler

Poor experience

Issues that I had: the heat kept blowing out cool air so my whole stay was in a freezing room, the door lock kept getting jammed and I had to remember to un-jam it each time, the hotel ran out of room temp bottle water so I had to leave the property to buy some to make my son a bottle, the wash clothes had pubic hair on them, housekeeping never cleaned my room.
Friends_and_family Family
10/10
Exceptional
21 Nov 2024
Samantha
Great place thank you
Self
10/10
Exceptional
19 Nov 2024
Elizabeth
This is our go to place when visiting family in the area. The staff are friendly, welcoming, accommodating, and professional. Of particular note in our last 2 visits is the food service staff member Ashley. It is apparent that she takes great pride in providing good food with care and compassion towards all. We’ve witness her several times helping parents with their children, and others in need of assistance. Her staff follows suit in providing the same level of service and care.
My one and only complaint is that smoking is permitted in the outdoor spaces of the property. This has many times prevented us from fully enjoying the lovely outdoor space and areas.
Leisure Family
10/10
Exceptional
04 Oct 2024
Paul
Everything about the staff and property is top notch
Business
10/10
Exceptional
31 Aug 2024
Jack
Everything
10/10
Exceptional
25 Aug 2024
Felita
Everything was superb!
Leisure Family
10/10
Exceptional
24 Aug 2024
Topeka
I loved that the water was always hot always. What I dislike was that the pool wasn’t really clean alot of dirt was on the bottom
Leisure Family_with_children
8/10
Excellent
24 Aug 2024
kaitlin
large rooms that are clean, easy parking and walkable or a very short drive to a lot of dining options
Leisure Family_with_children
8/10
Excellent
05 Aug 2024
kathleen
Staff helpful. Hotel in a convenient location.
Leisure Family
10/10
Exceptional
24 Jul 2024
Eric
Decent breakfast and workpit facility. Quiet large room.
Leisure Family
8/10
Excellent
23 Jul 2024
latrecia

Nice stay needs a few upgrades.

Our stay was nice, the check-in process went very smoothly, and staff was polite and fridendly. the breakfast was a plus and had a lot of options so it is wonderful for kids. my only complaint was that I had to change rooms due to the bed being uncomfortable. I do think they should look at some upgrades when it comes to that. They could also benefit from new carpet in the rooms.
Friends_and_family Family
6/10
Pleasant
21 Jul 2024
Eric
Not clean and in dire need of TLC and general updates!
Leisure Pet
6/10
Pleasant
19 Jul 2024
Shenita

Dogs and the elevators

Staff was nice. However we almost got stuck in the elevators trying to go home. Also the hotel is dog friendly but guest didnt control dog kept tellin it sit and walmed away from it and then calling it and it ran through Breakfast room. The guest had to get children out of the way it was a mess. He apologized but my mom was upset we went back up and didn't enjoy Breakfast. I think some type of rules should be set about animal's.
Friends_and_family Family
10/10
Exceptional
16 Jul 2024
Tonia
It’s a special place for family to stay and relax and feel safe
Leisure Family_with_children
10/10
Exceptional
14 Jul 2024
Linda

Great Stay

Excellent hotel. Very comfortable. Pool and gym were great. Mostly I appreciate your efficient and friendly staff.
Friends_and_family Family
10/10
Exceptional
10 Jul 2024
Tonia
It’s a very nice place to stay with an indoor pool which is well maintained and has an outdoor sitting space with grills for family outdoor fun, the parking lot is huge and always space to park. Did I mention the laundry which is on the first floor, gives you upper hand to travel back with clean clothes. The complementary breakfast is phenomenal, if you stay there go out and enjoy it. Most places is within 30mins of a drive. Virginia beach is like 15-20mins and Walmart is right around the corner attached with chains store like Sam’s Club. Overall our experience was amazing.
Leisure Family_with_children
6/10
Pleasant
07 Jul 2024
Flor

Would not stay here again

Only plus was the kitchen. Room was just ok. Long check in, they “ran out of towels”, advertised as 24 hour pool access but it closed at 10. Uncomfortable beds and terrible pull out. Bathroom did not lock and toilet caulking was hanging by a thread. Windows had no screens.
Friends_and_family Family
10/10
Exceptional
28 Jun 2024
Joanna
Everything was great!
Business_and_leisure Family
10/10
Exceptional
21 Jun 2024
lalanya
Nice, clean location!
Leisure Family_with_children
6/10
Pleasant
16 Jun 2024
eva

Could've Been Better

The AC in our room didn’t work. We were told the hotel was at capacity so our options were move to a completely different location or use the loud industrial fan. In addition the ice maker didn’t work so i had to leave out to go purchase bags of ice. The refrigerator barely kept our items cold. The items were cool at the minimum but definitely not cold.
Friends_and_family Family
10/10
Exceptional
28 May 2024
Amir
Great Stay
Leisure Family_with_children

Location & surroundings

Residence Inn Chesapeake Greenbrier
1500 Crossways Blvd., Chesapeake, United States

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Residence Inn Chesapeake Greenbrier

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