Hyatt Place Chesapeake/Greenbrier

10/10

Exceptional

27 Apr 2026

Tonya

The hotel has rules that guests sign and it make it a quiet hotel. The room we were in needs a new bathroom. The shower floor bounces which means moves up and down with weight. Water seems out and floor tiles are cracking. We told the front desk.

Parking lot configuration not the best. Parking spaces short closest to the building.

The 1 night stay was comfortable. The refrigerator froze my fruit. Carpet appeared new.

I would stay again.

10/10

Exceptional

26 Apr 2026

Claudia

It was a nice place. Located near some restaurants. Breakfast was good.

Partner

8/10

Excellent

26 Apr 2026

Benjamin

Good location. Clean and comfortable

10/10

Exceptional

26 Apr 2026

Loree

Very clean and a very friendly and helpful staff.

Self

8/10

Excellent

21 Apr 2026

Diahann

A great hotel to stay at

Partner

8/10

Excellent

19 Apr 2026

James

Everything was great, would visit again. Only downside was no hot tub, but it is what it is.

Friends_and_family Friends

10/10

Exceptional

19 Apr 2026

Kevin

Nice hotel, rooms seem bigger in the pictures on here.

Partner

10/10

Exceptional

19 Apr 2026

MONTE

Breakfast excellent and parking safe and secure.

Partner

4/10

Poor

16 Apr 2026

Ipsita

Breakfast was average

Family_with_children

2/10

Poor

14 Apr 2026

Sadio

The pictures isn’t accurate. I had to buy a handheld vacuum to get the trash up off the floor around both night stands. Clean the shower with Clorox due to pubic hair everywhere. No microwave. Couch had blood stains. I took pictures to front desk and his response was, “what you want me to do”? Sir, that’s not good enough! Breakfast was a disaster with old bread that smelt like wine. A guest got grapes and dropped the tongs. Breakfast attendant, pick them up off the floor and put it back for someone else to use. I’ll NEVER stay here again. Should’ve went to Aloft!!!! Do better Hyatt!!!!!!!! Only good this was…. Parking.

Business

10/10

Exceptional

06 Apr 2026

nancy

Rooms were nice and clean, staff was excellent 👌

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Kim

It was a great stay

Self

6/10

Pleasant

04 Apr 2026

April

I had a room on the first floor which I did not like. The bathroom light was really dim and the bathroom was super tight. When I went to wash my hands the water in the sink was really slow to go down. Ultimate turn off. I called the front desk and was put on hold for 15 minutes. I hung up and didn't call back and they didn't call me back. I left and went somewhere else. I was over it.

Self

6/10

Pleasant

30 Mar 2026

Lisa

Everything was average. Nothing that would make me suggest a stay here to anyone else.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Ruthann

The breakfast was excellent
The parking was great

6/10

Pleasant

25 Mar 2026

Rhett

This hotel has transformed into something unrecognizable. Very strange clientele and staff this time. We will be choosing other options for business travel next time around.

Self

10/10

Exceptional

24 Mar 2026

Lisa

Perfect

Partner

6/10

Pleasant

21 Mar 2026

Breana

The hotel was fair just a little outdated not as good as most Hyatt’s.

Partner

8/10

Excellent

15 Mar 2026

Lea

The room is a little smaller than I thought, but it was still nice. The only issue I had is the people upstairs had kids and they were running around making noises until about 11 PM which was a little aggravating other than that my stay was OK

Partner

8/10

Excellent

14 Mar 2026

Andrew

Hotel was fine. They are currently under some remodeling and light construction I think, so there is some wear and tear showing in the elevators and the hallways, but the room was fine. The gym was nice and the pool appeared pleasant although we did not use it. The breakfast was good and selections were prepared well for a hotel breakfast spot. Staff were professional but not overly friendly, and there were several signs warning about parties and other hotel policies that come with fines… made me wonder if it has been a problem in the past. Location was really good for our needs, and it was within walking distance of several quick eateries and a nice coffee shop.

Friends_and_family Family

8/10

Excellent

09 Mar 2026

JOSEPH

Good hotel.

10/10

Exceptional

09 Mar 2026

Trey

It was comfortable and quiet. It is located in a nice location surrounded by restaurants to go to.

Partner

10/10

Exceptional

21 Feb 2026

HYUNG IL

kind staffs and clean room.

2/10

Poor

09 Feb 2026

Jerome

A lot of bigotry coming from stacf

10/10

Exceptional

08 Feb 2026

Terrance

Another great stay!

8/10

Excellent

24 Jan 2026

Amy

It was

8/10

Excellent

11 Jan 2026

Arthur

Clean and very neat

Leisure Partner

8/10

Excellent

09 Jan 2026

Karen

Everything was wonderful, the room was clean and everything I expected.

Hotels.com doesn’t make you aware that certain amenities are not available. The hotel did post on there Web site that they were renovating.

Friends_and_family Family

8/10

Excellent

07 Jan 2026

Tiffany

The staff were amazing! The room was very clean for the most part. Just no venting machines

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Kristin

The staff was hospitable and the room was clean.

6/10

Pleasant

05 Jan 2026

Melina

The property was fine but under construction so that was apparent. I wish the dog fee policy was more clearly defined, I would have chosen s different location but did not read the fine print and would have appreciated the front desk staff being a bit more kind, less cold.

Leisure Pet

6/10

Pleasant

05 Jan 2026

Rebecca

When we checked in the night before we were told that the pool was available 10 to 10 daily, yet when we came down with our 3 year old the pool was closed. The hotel is being majorly remodeled, yet that wasn't indicated prior to booking it and there was a large amount of noise until 8 pm and the dust was awful. We were very unhappy

Friends_and_family Family

2/10

Poor

04 Jan 2026

Gretta

We never made it to the hotel and the hotel was supposed to refund money for the second day and never did. Called on the first day to explain and they did not cancel. And when I went on the app to cancel they called me. And it was in enough time for them to have the other room filled. I called them before 2:00 p.m. Eastern standard Time on Friday

2/10

Poor

30 Dec 2025

Linda

The room needs improvements, it is like a Super 8 feel in the room, would prefer a shower to a tub, the breakfast area was a conference room and the limited food was lacking any flavor or taste. The staff was kind and friendly. They are improving the hotel lobby and entrance but it was not comfortable checking in.

Partner

10/10

Exceptional

27 Dec 2025

Joan

Cleanliness and Awesome Staff….Everyone was absolutely amazing!!

2/10

Poor

24 Dec 2025

Adrian

Room had burn stains on the carpet. The lobby was under construction and lacked access to beverages. Morning breakfast was soggy and overcooked.

2/10

Poor

15 Dec 2025

Keith

Front desk treat you like a criminal, fights broke out late at night in front of other people’s door. Ask for city view and got parking lot view. Breakfast was horrible. Food wasn’t even cooked.

Leisure Family

4/10

Poor

14 Dec 2025

ANGIE

I did not get the city view. I was place in the back. It like 1960 civil rights times.
Ifni wanted to sit in lounge area i was not able because of the tables on top of tables, the clock was set wrong to summer time.i woll not book again

Leisure

10/10

Exceptional

09 Dec 2025

Cintia

Property is safe, good location.

Business Family

10/10

Exceptional

08 Dec 2025

Wenday

Staff was friendly and attentive.

Leisure Partner

2/10

Poor

08 Dec 2025

Debra

The front desk staff were unfriendly and rude, while the housekeepers were kind and welcoming. The bathrooms and rooms needed significant updates. However, the hotel is located in a great area with plenty of food and shopping options.

Leisure Family

10/10

Exceptional

05 Dec 2025

Michael

The owner actually talks to his customers, and the breakfast is top-notch!!

Leisure Partner

8/10

Excellent

03 Dec 2025

Alexis

The room was clean and spacious. The staff were friendly and responded to our request with urgency. The pool was clean and warm. Our kids enjoyed their time swimming. On our next visit, we will definitely consider going back.

Leisure Family_with_children

10/10

Exceptional

30 Nov 2025

Gabbriel

Check in was seamless, room clean. I stay here every time I travel to Chesapeake, VA

Leisure Family_with_children

6/10

Pleasant

27 Nov 2025

Bertha

It's an older hotel

Partner

2/10

Poor

27 Nov 2025

Jerome

Something about the front desk employees the younger gentleman was very helpful and nice but I received what I believe to a stereotyped and biased environment I walked through the doors and was followed down the hallway because I didn't look like I had a room.(not by the younger gentleman it was an older man)

Leisure Partner

4/10

Poor

24 Nov 2025

Christana

The room was cozy but i didn't really get proper sleep from all the question asking. I was also told not to put my fur coat on the bedding ??? Hmm, ok. I was totally agrred with rthat. I did not like being asked, \"which room am I occupying,\" each time I was seen (which was a total of three times). Is it protocol to ask guests, \"which room are they in?\" I've never been asked that so I ask, \"do you deliver room service?\" The answer was no. I made a couple purchases from the counter twice later on that day and also the next morning after having breakfast, I was asked a third time. Did not want to assume but icąrry! It's too many people going missing and you just have to stay ready for whatever. People just be careful.

Business

10/10

Exceptional

22 Nov 2025

Patricia

Exceptional cleanliness. The staff was very friendly and helpful. The breakfast was excellent. The location is great and within walking distance of several restaurants. I highly recommend this hotel.

6/10

Pleasant

17 Nov 2025

Tayah

This hotel was solid. The room was spacious and clean which was great. There was no internet or app availability on the TV and the shower could've been cleaned more thoroughly. Overall, the stay was fine.

Business_and_leisure

10/10

Exceptional

13 Nov 2025

Daniel

Breakfast was excellent. Service was good and polite.

Partner

10/10

Exceptional

09 Nov 2025

Sharelle

Our room was clean. The breakfast was refilled constantly. Everything was fresh. The hotel is in great proximity to shopping and dinning. There is a small shopping area right across the street. This is my second stay at the hotel and will stay again.

Leisure Family

8/10

Excellent

06 Nov 2025

Carol

The room was large with separated bed/living room, clean and bed/pillows comfy.😊
The American breakfast was ok. The charge for pet was increased to $100 however Expedia had that charge for pet was $75 🙁

Leisure Family

10/10

Exceptional

06 Nov 2025

Antwan

Rooms was very comfortable

Leisure Family_with_children

8/10

Excellent

03 Nov 2025

Esther

My second time staying there and I love it. One of the male staff could be a little nieces.. but overall I love the hotel

Leisure

8/10

Excellent

03 Nov 2025

Tonja

Front desk was very helpful and accomodating upon entry. Room was clean I didnt experience the breakfast bar but the evening staff was great. I sat at the Bar area to watch the world series and he was very professional and friendly. I asked about local stuff and he was quite helpful. The only issue is the room could use the update option for connecting your phones. Im sad I dont remember the gentlemans names

Leisure Family

8/10

Excellent

30 Oct 2025

Hans Volker

Clean room, good warm and cold breakfast. What was a little strange was the high water pressure from the shower. Less sturdy people would probably have been blown away. I enjoyed the nice massage, but it might not be for everyone.

Leisure Self

10/10

Exceptional

25 Oct 2025

Christine

Love the Hyatt Place. Clean, comfy &

Clean and cozy room. It just could use some updates

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

Toree

Breakfast was great and staff was very kind

8/10

Excellent

17 Oct 2025

Rosemary McCarthy

Staff was friendly and breakfast items were varied. Condition of rooms is good. This was our third stay and our water was hotter and our shower worked better than last stay.

10/10

Exceptional

14 Oct 2025

Keshauna

They need to update the TVs for the streaming apps had to go out and buy a Roku

10/10

Exceptional

12 Oct 2025

Tiffany

Breakfast was absolutely amazing, rooms were clean, staff super friendly, kids had a great time!

Leisure Family_with_children

10/10

Exceptional

12 Oct 2025

Kimber

Room was clean, great amenities, breakfast was delicious. Would definitely stay again.

Leisure Family

8/10

Excellent

05 Oct 2025

Pam

Great hotel to stay at clean room comfortable beds great location, great staff. But overall the Hotel needs to really do some updating it’s time and they need to invest in putting microwaves in the rooms.

Friends_and_family Family

6/10

Pleasant

29 Sep 2025

Clarinda

The place was alright. I like the room, it was spacious though. Also, the way they designed the bathroom that the sink is outside the bathroom so other people can start taking shower.

Leisure Family

10/10

Exceptional

27 Sep 2025

Philip

Everything was wonderful. Very comfortable. Good location to dining options. Only thing I would mention (not a complaint) is that there was no hand lotion and the lighting in the toilet/shower was ver bad. The sink and mirror are separate and that was fine.

Partner

10/10

Exceptional

25 Sep 2025

marie

It was very comfortable and there are restaurants and a 7-11 a few steps away. The breakfast was good too.

10/10

Exceptional

19 Sep 2025

Sandra

I liked that the property was clean. Well kept the surrounding of the hotel looks safe and it was walkable for shopping. but on the other hand what I didn’t like was when I checked in the front desk person was a little on the rude side but other than him, everyone was very nice and pleasant but I still enjoyed my day

Leisure Family

10/10

Exceptional

17 Sep 2025

Timothy

Great place to stay. Quiet and convenient b

Leisure Family_with_children

8/10

Excellent

08 Sep 2025

nicole

Would stay again.

10/10

Exceptional

05 Sep 2025

HERBERT

LO RECOMIENDO ME GUSTO MUCHO EL HOTEL Y EL DESAYUNO BUFFET

Leisure Family_with_children

10/10

Exceptional

02 Sep 2025

Dervin

Great

Leisure Partner

2/10

Poor

01 Sep 2025

Jasmine

This property has water bugs very bad . I ended my stay early to prevent my items from being infested. DO NOT STAY HERE .

Leisure Family

8/10

Excellent

29 Aug 2025

Diana

Staff was great. Breakfast was surprisingly good. It was in a great location near a lot of restaurants and shopping. We would stay here again.

Leisure Family_with_children

10/10

Exceptional

26 Aug 2025

Breanna

Great as always! Accommodated an early check in after arriving earlier than expected. Kind and friendly and

Friends_and_family Family

6/10

Pleasant

24 Aug 2025

Tiffany

It was okay

We would have loved everything except the a/c was not working properly in one of the rooms. We purchased two rooms. We would have canceled our booking except most of the hotels all around were sold out due to the college kids returning and our kid was one of them. They don't turn down the sheets until you checkout. We wish we knew that beforehand but other than that, the stay was okay

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

Bertha

It was nice

Partner

2/10

Poor

17 Aug 2025

Shareeta

The property is walking distance to restaurants in the mall.

Business_and_leisure Friends

8/10

Excellent

12 Aug 2025

Matthew

The rooms are large, but the space is not designed very well. Lots of wasted space. The bathroom is very small. The toilet is in the same space as the shower. The entry door is very large/heavy and low to the floor. The hinges on the bathroom door are rusty. When opened, it takes the bath rug and bunches it off to the side. The shower doors are VERY hard to move.
The a/c blows directly on the bed at night, making it very cold when sleeping. It is very loud when it cycles on/off and it frequently woke us up at night.
The room wasn't cleaned one of the days of our stay. Breakfast was good.

10/10

Exceptional

11 Aug 2025

Breanna

Great like always

Always clean and friendly service. Decent breakfast. When we always come to VA this is where we stay!

Friends_and_family Family

10/10

Exceptional

05 Aug 2025

Nathan

Great room but A/C was noisy, small shower.

Business Family

6/10

Pleasant

20 Jul 2025

Joe

Everything was fine except for the price. For $300 I would have expected more

Leisure

6/10

Pleasant

17 Jul 2025

Joseph

The hotel is okay.

Business Self

10/10

Exceptional

14 Jul 2025

MONTE

Ok

10/10

Exceptional

13 Jul 2025

Joyce

Very clean!

Leisure Family

10/10

Exceptional

12 Jul 2025

Sefabee

Nice …..

Leisure Family

8/10

Excellent

05 Jul 2025

nicole

First the hotel is around ALOT. Able to walk or drive to food and shops. Mall near by. My room was very spacious. Breakfast was good eggs, bread, oatmeal, and meat. The man at the front desk had a pleasant attitude. Parking was easy. My con is the cleaning. There needs to be deep clean. Stuff on head boards, curtains dirty, couch gross on the arm rest, lobby and ice machine walk ways and floors had dirt and trash. Also, the bathroom is quite small. Trying to shower my kids was hard because the door hits the toilet when it opens and there is no standing room. Over all I would stay again depending on the price. I did not check out the pool or gym. It was only a one night stay. I had no issues with hot water.

Leisure Family

10/10

Exceptional

30 Jun 2025

Kichia

Walls had dried liquid on them from a spill ,

Business_and_leisure Family

8/10

Excellent

29 Jun 2025

Harold

Lot’s of places to eat nearby.

Business_and_leisure Partner

6/10

Pleasant

29 Jun 2025

Nha

Decent Meeting Standards

Hyatt Place is decent, meet expectations, no wow factor … definitely not worth $240+ a night, regardless of peak demand.

Partner

8/10

Excellent

29 Jun 2025

Verified traveler

Water pressure was very low in the shower. Pillows too small and not comfortable. Air conditioner very loud.

Partner

10/10

Exceptional

29 Jun 2025

LaCrisha

Great choice

This is my second time staying here. This is a great hotel. Clean and spacious room, nice continental breakfast. I will be back soon.

Friends_and_family Family

8/10

Excellent

28 Jun 2025

Mary Beth

We chose to stay at Hyatt Place because we have stayed at other Hyatt Place locations and were really impressed with them. This one was ok, just ok. The blanket on our bed had stains, there wasn't any hand cream provided in the room, and the breakfast was eh. For the most part we had a nice stay but if we were to stay in the area again this hotel would not be our first choice, it wasn't worth the money.

Leisure Family

2/10

Poor

28 Jun 2025

Desiree

There was hair in the shower, the toilet handle was broken so I had to manually flush the toilet, the temperature knob in the shower wouldn’t stay in one place. I would have to keep turning the dial back to keep the water warm. Shower just looked dirty and dingy. Made staff aware and was told at check out they would advise management and follow up. There has been no follow up and it has now been 2 days.
Poor customer service.

Leisure Self

8/10

Excellent

27 Jun 2025

Bridgitte

Great stay would definitely rec for a family. Breakfast every morning was great bonus. Very clean and quiet.

Business_and_leisure Family_with_children

10/10

Exceptional

24 Jun 2025

Verified traveler

The hotel was very well maintained and the staff was very courteous and responsive. The room was spacious and comfortable. Would definitely stay there again.

Partner

10/10

Exceptional

21 Jun 2025

Aisha

Lovely stay, great service

Business

10/10

Exceptional

18 Jun 2025

James

It was fine