Name: Econo Lodge at Military Circle
Address: 865 N. Military Highway, Norfolk, 23502, US

2/10

Poor

02 Aug 2026

Courtney

My daughter stayed there and said she had a bad experience.

4/10

Poor

26 Jul 2026

Caleb

First of all, the check in was a man on a screen kiosk that you could barely hear. Real sketchy. Next, loud music all night and our “non-smoking” room was definitely smoked in before. Real ghetto and would not recommend if traveling alone or traveling with children.

4/10

Poor

24 Jul 2026

William

I didn’t like the fact it didn’t feel safe, a lot of undesirable were hanging out and asking to use our bathroom and asking for other things. Plenty of bugs and not of cleaning done. I will never use that place again

6/10

Pleasant

22 Jul 2026

Michael

Ice machine not working. Room phone not working. No one in lobby

2/10

Poor

16 Jul 2026

Randall

Room was disgusting shower wasn’t cleaned out,mold inside the ice container,tub wouldn’t drain,floors were very dirty

Partner

10/10

Exceptional

15 Jul 2026

Acheze

Great rooms and perfect location

Family_with_children

8/10

Excellent

14 Jul 2026

Diane

I can't complain about the check in because the staff was great and helpful
But, the towels in the room need to be changed completely. Those look old and dull
I spent 5 days I think and the room was supposed to be cleaned on the 3rd day but it wasn't
Another thing, which may not be the hotel's fault, but some people on my floor spent their time making noise during the nights

Self

2/10

Poor

13 Jul 2026

Ehsan

\"We had a truly horrific and unsafe experience staying at this property for one night two days ago. I feel compelled to warn other travelers: do not be fooled by the pictures on Expedia, as they are completely misleading and do not reflect the reality of the room.
My stay was unbearable. The room was filthy, extremely dated, and smelled strongly of mold and staleness. I felt completely unsafe and had the unsettling feeling of being homeless rather than a guest at a hotel.
To make matters worse, upon arrival, we spent an hour arguing with the front desk staff. Despite having a valid confirmation number for three rooms and email confirmations to prove it, they insisted we had only booked two rooms under two names. They refused to cooperate or help resolve the discrepancy, passing the blame onto us.
The evidence of the poor and unsafe conditions is clear in the photos I have attached (and I have many more available):
A used condom was left in the outdoor area, highlighting the lack of hygiene and safety.
The bathroom countertop is covered in visible stains and residue.
The microwave interior is dirty and filled with food residue.
There is a concerning buildup of frost in the refrigerator freezer, indicating poor maintenance.
I found an insect on the wall.
There is a burn hole/damage on the furniture fabric.
The shower area is unhygienic with residue on the toiletries shelf.
This place is completely misrepresented online. Avoid this property at all costs.\"

Family

10/10

Exceptional

06 Jul 2026

Jomary Figueroa

Se le solicito por múltiples ocasiones al personal, el suplide toallas y papel. El cual nunca fue provisto.

Partner

6/10

Pleasant

04 Jul 2026

Lovenia

there was an odor

Partner

2/10

Poor

26 Jun 2026

Alexis

There were sirens, gun shots, a woman trying to sell us Jordan’s at midnight, another woman came knocking on our door & then ran away at 5 am. Did not feel safe staying there what so ever. The room was disgusting, the floor probably hadn’t been swept ever. The shower had mold & there wasn’t really any hot water. The mini fridge was covered in old food and the room smelled musty.

Partner

6/10

Pleasant

21 Jun 2026

Courtney

.

4/10

Poor

13 Jun 2026

Susan

The room was adequate, nothing more. Neither the TV nor the fridge worked. If you're on a tight budget, I guess this place is good enough. But if you can spare a few dollars, go elsewhere!

Family

2/10

Poor

07 Jun 2026

Laurence

Military Circle Econo Lodge violated a number of norms, including a KIOSK with bot-like person on the other end of a ZOOM-like connection (as opposed to an actual person on site to check us in, and solve problems); no soap; faucet not attached to the sink; dirty sheets in our first room; BLOODY SHEETS in purported replacement room (we have photos to prove it); smoke oozing from the walls (in both rooms, which conspicuously contained ashtrays, despite a NO SMOKING booking); and NO HUMAN STAFF ON SITE, 24 HOURS, despite written pledge issued at checkin, as well as Expedia description: \"Front desk staff will greet guests on arrival at the property\" (a lie). No way would any sane person spend the night here. We packed up and escaped, sidestepping a scary marijuana-vaping homeless person who half-blocked the exit stairway. This motel is hideously unsanitary, not safe, and \"run\" (as in \"run down\") by lying ripoff artists. Send your worst enemies there.

Partner

10/10

Exceptional

04 Jun 2026

Joy

Enjoyed the stay I will book again soon

Partner

2/10

Poor

31 May 2026

Billy

The room had roaches I was not happy at all

Self

10/10

Exceptional

27 May 2026

Michael

the kisok was new to me.the staff was very nice and i will be back thank you

2/10

Poor

27 May 2026

Pamela

The place was not clean. The floor was dirty no one came to clean the room. The tub was dirty had hair in the tub open bar of soap. No lights in the bathroom. The sink was loose. The electric plug something was wrong with the electricity. The refrigerator was not clean the refrigerator was not cold. There was not enough towels and rags. There was no chair or desk. There was no staff to help. The place charged my card before I had gotten there. There were no breakfast. My grandchildren had dirty socks because of the dirty floor.

Family_with_children

2/10

Poor

26 May 2026

jenai

Room was clean and on site maintenance staff were extremely helpful. You have to check in at a kiosk with a person not on site. The area is not nice and the rooms seem to be rented by locals. Blaring music all night. Sketchy patrons

Family

6/10

Pleasant

25 May 2026

Amy

Place is a wee bit older. Could use a better house keeping system. Shower had hair on walls.

Family_with_children

2/10

Poor

25 May 2026

Veronica

This is an old property that certainly needs renovation. I could not even turn on the TV because the remote had only one battery. The only positive about this experience was that there was hot water to shower.

Partner

4/10

Poor

25 May 2026

David

Bugs in the room. Lost power in my room.

Self

4/10

Poor

22 May 2026

Ashley

There was a roach found on one of the pillows in my room. Do better with pest control.

Friends

10/10

Exceptional

21 May 2026

Kimberly

Very clean room including bathroom would stay again

Self

2/10

Poor

18 May 2026

Tameeka

The room was unacceptable

Partner

10/10

Exceptional

03 May 2026

Colton

Very nice stay for the price!

Self

4/10

Poor

03 May 2026

Randall

Room was supposed to be a non-smoking room but the air quality was terrible. No coffee, no amenities. We even had some woman banging on our door at 4:15 in the morning looking for somebody. If you’re looking for a bare bones hotel without anything special, then maybe this place is for you.

Partner

2/10

Poor

26 Apr 2026

Tyler

Room was dirty, found bed bug, there was a hole in the comforter, shower was dirty

Self

6/10

Pleasant

21 Apr 2026

Kelly

Room was clean and had recently been renovated. It was well lit in through ways and on steps. The check in kiosk although novel left me feeling detached when speaking to the attendant. I really didn't like it. It just felt too impersonal. The staff were kind and more than willing to help. The area is loaded with eating and shopping opportunities so that is a real plus.

All in all for the money and location its worth the stay in a pinch.

Self

2/10

Poor

01 Apr 2026

Sandra

The sheets had not been changed but the bed was made up. Sheets were full of hair and sand. Horrible place. Never another Econo Lodge!

Self

2/10

Poor

26 Mar 2026

Verified traveler

I was told I was on a \"banned\" list for the property when I tried to check in. Tried emailing customer service for Expedia to let them know I didn't need to be charged/pay for my booking, and my email was rejected. It was a disgusting place, and I wouldn't have stayed regardless. I'm out some $ now, bc they still billed me for the room I got banned from renting.

10/10

Exceptional

22 Mar 2026

Shelton

They was quite and clean near stores

Self

10/10

Exceptional

12 Mar 2026

Mary

Yes everything was great

Partner

10/10

Exceptional

10 Mar 2026

Ray

Everything worked ha no problems getting in my room at all its was quicker this time around

6/10

Pleasant

19 Feb 2026

Phillip

Hot water is a problem takes 15 mins everytime for shower or bath water to reach temperature to take a bath

2/10

Poor

10 Feb 2026

Glenn

Yes

10/10

Exceptional

29 Jan 2026

Mary

Great experience

10/10

Exceptional

23 Jan 2026

Mary

Great rooms and nice staff

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Greg

yes

Self

4/10

Poor

03 Dec 2025

Nathaniel

WiFi goes in and out. Area is located off a complicated highway. Towels are raggedy

Business_and_leisure Partner

8/10

Excellent

19 Nov 2025

Sebastian

Cold AC, nice staff, rooms could be cleaner. Great for a motel.

Business

4/10

Poor

30 Oct 2025

Jorge

Floor was hazardous. Very tiny towels. No iron.

Business Self

2/10

Poor

28 Oct 2025

Donnell

My things were stolen out of my room.

Business_and_leisure Self

8/10

Excellent

27 Oct 2025

Dominique

Cozy but no heat

Heat did not work right in the room thermostat kept saying error then would blow cold air out.

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Delores

I was good

Self

4/10

Poor

04 Oct 2025

Claudia

Staff friendly. Location is good, everything is close. However, it is not clean, stain towels, there are drug dealers staying there. Some upgrades were ok. I stayed one night and will not stay again.

2/10

Poor

01 Oct 2025

Alexander

The picture with the nice shower and bathtub is fake. Don’t get your hopes up.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Malik

I like that I felt safe and the staff was kind.

Leisure Self

6/10

Pleasant

13 Sep 2025

Melvin

It was okay

My bed was to soft. No continental breakfast

Friends_and_family Family

10/10

Exceptional

13 Sep 2025

Tonya

Give me what I paid for

I requested a king sized room got doinle neds in noth rooms I requested.

Friends_and_family Family

4/10

Poor

07 Sep 2025

Daniela

Did not clean room at all and first day ac was down room was way to hot but was fixed afterwards

Self

10/10

Exceptional

31 Aug 2025

Gino

Thank you!

Business Self

10/10

Exceptional

25 Aug 2025

Rayvone

Horrible customer service

Leisure Partner

2/10

Poor

24 Aug 2025

Jessica

This place was so sketchy. We didn’t stay. The person behind counter was very nice and refunded our money but this place was scary!

Leisure Family

2/10

Poor

18 Aug 2025

Kacey

The property was decrepit. I found a roach in my room and took it to the office in a cup. I was immediately told by the manager that they are not responsible for bugs on the property and was told “ welcome to Virginia” when she said there’s roaches because of the water. My shower curtain was so wrinkled it looked like dirty Crete paper. The floor was so dirty my feet were black within a few minutes of walking on it. If I didn’t have my young child with me I would’ve slept in my car over this unkempt property.

Leisure Family

8/10

Excellent

18 Aug 2025

Anthony

Nothing in particular

Leisure Family

6/10

Pleasant

05 Aug 2025

Jennifer

You get what you pay for - sorta.

I reserved a room with a rub and walk-in shower, which i paid extra for.

I got a dirty tub, and no walknin shower. When i inquired about getting rhe room i reserved, i was told they do not have a room that matched that description - despite me showing thwm the online oicture.

Leisure Partner

8/10

Excellent

01 Aug 2025

Timothy

Good value for the $$

Abandoned a crime hotel down the street to stay here. Check in was easy. Desk clerk was nice and explained that they have a Zero Tolerance policy against “Problem Guests”

Room was clean, comfortable, and quiet.

A few restaurants nearby, but not very walkable.

Self

8/10

Excellent

01 Aug 2025

edvin

Good

10/10

Exceptional

31 Jul 2025

Jamiere

Sleep good

Leisure Family_with_children

8/10

Excellent

26 Jul 2025

Patrick

The water wasn't cold enough; water pressure in shower was low

Leisure Self

2/10

Poor

17 Jul 2025

Chashaona

This was a last minute stay for an emergency situation and it was rough to say the least. When we first got there people were in the parking lot all sprawled out on the ground, I’m assuming they were high off of something. It was very noisy and all I heard were sirens or people all night. The room floors hadn’t been mopped and left my daughter’s socks black. The microwave smelled badly burnt. The tv in one room didn’t work. The floor was caved in our room near the window. The rooms weren’t cleaned or restocked during our entire stay. We had to go ask for everything and staff were very rude. I understand that they must get a lot of bad guests but change it. They ran out of towels which was crazy to me. Laundry facilities were out of order. No continental breakfast as posted on their site, only coffee and they never had it ready. The beds are trash and fold in the middle when you lay down. Not a pleasant experience at all.

Leisure Family_with_children

6/10

Pleasant

17 Jul 2025

Beatriz

It was a clean room. It did smell like cigarettes and after obtaining my room key, I had to wait an additional 40 mins for my room, to actually be ready.

Leisure Self

10/10

Exceptional

09 Jul 2025

Tiara

It was nice

Leisure Partner

2/10

Poor

07 Jul 2025

Alex

Trash

First room a/c did not work than we had our room change and the smoke alarm was none stop going off. “Got it fixed” then the next night go back and the smoke alarm was going off again at 3 am. I lost it and ripped it off the wall cause it was absurd I had to even deal with it. On top of that there was homeless people sleeping right outside my room in the parking lot. I was charged either 300 for fixing the smoke detector which should have never been an issue. Would not recommend this place. Absolute trash and I should get my money back. The experience doesn’t even feel like real life

Partner

8/10

Excellent

27 Jun 2025

Jesaye

I asked for towels and never got them, lacked basic amenities such as irons in rooms

Leisure Family

4/10

Poor

23 Jun 2025

Aric

The place is understaffed and not well maintained. This is coupled with a seedy location.
The phone didn't work, certain outlets didn't work, dresser drawers were stuck open. One drawer had two pieces of duct tape to hold it shut.

The good: fluffy pillows and comfy enough beds. The day time manager Elaine is an absolute gem. The front office has modern automated coffee/hot drink machine.

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Calvin

Great

Leisure Self

6/10

Pleasant

08 Jun 2025

Verified traveler

Stay was ok, decent for a 2-night stay. There was 2 roaches in the bedroom.

Partner

2/10

Poor

07 Jun 2025

Latonya

Each room they tried to place me in was dirty. It looked like the cleaning staff had only cleaned the toilet and placed new toietries in the room. The tub had hair in it, the floor was sticky and dirty, the dresser was sticky and dirty.

Business Self

2/10

Poor

05 Jun 2025

John

No hot water. Staff enter my room after I said I didn’t want room service.

Business

8/10

Excellent

04 Jun 2025

Shelton

It's was a very good stay

Business

2/10

Poor

02 Jun 2025

Lucy

I felt uneasy driving in, and when I saw bugs in the AC unit, that was it. The bedding was questionable. I think I saw stains and it reeked of weed. Soon after arriving I dropped my key off and went to another place.

8/10

Excellent

02 Jun 2025

Candice

Nice simple clean room. Location not ideal due to traffic, but otherwise close to necessities. Would recommend if on a tight budget due to the effieciency and price

Leisure Partner

2/10

Poor

30 May 2025

Gerson

Cigarette burns on the sheets
Shower not clean
You get what you pay for. If you’re traveling on a budget and want a place to sleep and shower

Leisure Self

6/10

Pleasant

30 May 2025

Leonard

The price but the television wasn't working and when I called the front desk, I was told that someone would be there to the room in 15 minutes but no one ever showed up and no one ever called either 🤔

Business

10/10

Exceptional

28 May 2025

Nia

Close to public transportation and restaurants

Leisure Self

10/10

Exceptional

27 May 2025

Joel

The customer service was good that is the only reason is a 5 star, but the place was in bad condition

Business Self

6/10

Pleasant

25 May 2025

Portia

The front desk agent has great customer service

Leisure Partner

10/10

Exceptional

23 May 2025

Portia

The front desk agent was smazong

Leisure Partner

6/10

Pleasant

18 May 2025

Cortez

Pretty clean on the inside.....nice lady at the front desk

Business_and_leisure Family

2/10

Poor

09 May 2025

Richard

I was given a second floor room and had to lug my 50lb suitcase up a long flight of stairs. the rooms only electrical outlet was by the sink, so nowhere to plug in a laptop at the so called desk. no water pressure from the sink. The faux wood floors were filthy.

Leisure Self

8/10

Excellent

07 May 2025

Jane

The property needs a little TLC. The staff was very friendly and accommodating. If all you need is a shower and sleep,this place works.

Leisure Family

2/10

Poor

03 May 2025

Alondra Kayla

They have roaches room wasn’t clean , people was just living in this motel nasty they need to shut down

4/10

Poor

19 Apr 2025

Wilma

It was dirty, I checked in later and was very uncomfortable in the area. Staff did not intermingle so unsure how friendly they were. The towels were very dingy and looked dirty. The sheets looked clean. The sink was in need of repair and so was the toilet seat.

Partner

2/10

Poor

12 Apr 2025

Verified traveler

Don’t Stay Here!!!!

A roach was behind the refrigerator that doesn’t close all the way & DOES NOT KEEP COLD!! The bed had a massive indent on one side very uncomfortable!!!! Water doesn’t get hot or stay hot & shower pressure horrible sprinkles out. Lady at front desk is overly rude. Definitely not worth the price!! Wouldn’t recommend a dog to this place. No latch on door for extra security very unsafe. They have rules that absolutely no other place has!! Definitely wouldn’t recommend for extended stay after 30days they kick you out & you cant come back for 30days.

Self

10/10

Exceptional

09 Apr 2025

Brian

That’s it

6/10

Pleasant

30 Mar 2025

Nick

Hair in shower, burn holes in sheets, fridge wasn't cold... the room only has one chair and the bed has one badly sloping side. Cheap stay for a night, but any longer would not do

Leisure Partner

6/10

Pleasant

29 Mar 2025

Kacie

Staff was nice. Hard time having restful sleep because of how noisy it was and environment wasnt safe.

Leisure Friends

2/10

Poor

22 Mar 2025

Jairu

Bed bugs

Partner

4/10

Poor

17 Mar 2025

Donna

TLDR: bugs disgusting rooms and housekeepers that will walk in on you in the middle of you being naked while changing after declining their knocks and yells to come in and housekeep, THREE separate times even with a DND sign on my door.

I will never stay at any Econo lodge again after this experience. Upon arrival check in was easy and quick- however our room was a smoking room (all that was available when we booked) therefore the smell was terrible as non smokers- there was a burn hole in our bedding, and the bedding is a basic blue fleece blanket a white sheet and a thin sheet like decorative blanket. The blow dryer wasn’t securely attached to the wall and would randomly fall off until I finally removed it. The tray for the ice bucket had multiple burn marks and melted plastic.. these were minor inconveniences compared to the water bugs and ants in the bathroom daily. I had gotten out of the shower and there was a water bug crawling on my foot up to my ankle. I have never experienced this in any hotel or motel stay. All of that is still a minor inconvenience compared to the housekeeper who began to knock on my door my second day there, asking to housekeep for me. I said no thank you she knocked again I said NO THANK YOU and one more time said no thank you and as I said no before I even got the thank you out, I heard a beep and a click and my door is wide open, there is a lady in pink sweatpants and a pink beanie standing there staring at me while I am naked. Unacceptable

Leisure Partner

10/10

Exceptional

02 Mar 2025

Kyle

Clean and friendly motel.

It was surprisingly clean. Very nice people in the office. Very helpful.

Self

2/10

Poor

01 Mar 2025

Verified traveler

Disappointed

First $150. Deposit for non-smoking room and tv did not work. I checked out and went to Comfort Inn.

Business

6/10

Pleasant

27 Feb 2025

Eric

It was quiet and it was neat

2/10

Poor

23 Feb 2025

Michael

Did not want to give us the room we booked because the lock was broken. After they attempted to pawn us onto 3 other rooms with smoking and smaller bed which we refused they gave us the original room in which we found roaches. We immediately checked out and called Expedia.

Leisure Partner

10/10

Exceptional

21 Feb 2025

Jazminicka

I loved it here and I love the whole staff highly recommended it

Leisure Family_with_children

2/10

Poor

14 Feb 2025

Donovan

Terr

Business

4/10

Poor

02 Jan 2025

Grace

Is too loud

Business_and_leisure Partner

4/10

Poor

02 Jan 2025

Gregory

No cable whole time!

Business_and_leisure Family

4/10

Poor

02 Jan 2025

Gregory

The cable television. NEVER WORKED, the entire stay! Maybe the cable provider didnt consider it a priority, but something should have been done. We planned on watching NewYears celebration but couldn't at all.

Business_and_leisure Family