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Econo Lodge Norfolk Airport

Norfolk - VA · United States

3343 N. Military HighwayView location

4.4/10Review score666 Reviews
Cleanliness4.4/104.4
Service5.2/105.2
Comfort5.0/105.0
Condition4.2/104.2
Location7.0/107.0
Neighborhood5.2/105.2
Value7.8/107.8
Amenities3.4/103.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Econo Lodge Norfolk Airport

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. The Econo Lodge Airport hotel in Norfolk, VA near Norfolk International Airport is an easy stop on the road.

Nearby destinations include Joint Expeditionary Base Little Creek-Fort Story, Chrysler Museum of Art, Norfolk Botanical Garden, Norfolk State University and Nauticus National Maritime Center. Enjoy amenities like free continental breakfast, free WiFi, free airport transportation, free parking and access to copy and fax services.

Rooms include a flat-screen TV, refrigerator and microwave. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

When you stay at Econo Lodge Norfolk Airport in Norfolk, you'll be near the airport, a 4-minute drive from Norfolk Premium Outlets and 7 minutes from Norfolk State University. This hotel is 7.6 mi (12.2 km) from Naval Station Norfolk and 4.9 mi (8 km) from Chesapeake Bay.

Make yourself at home in one of the 48 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include sofa beds, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:30 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 21 years old
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Airport shuttle fee: USD 5.0 per person (one-way)
    • Airport shuttle fee per child: USD 3.00 (one-way)
    • Late check-out is available for a fee (subject to availability)
    • An in-room refrigerator is available for an additional fee
    • In-room microwave fee: USD 1 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Norfolk Premium Outlets 2.1 km / 1.3 mi
Norfolk Botanical Garden 2.2 km / 1.4 mi
Lake Wright 2.5 km / 1.6 mi
Lake Taylor Hospital 3.4 km / 2.1 mi
Nauticus 4.2 km / 2.6 mi
Virginia Wesleyan University 3.9 km / 2.4 mi
Sentara Leigh Hospital 4.9 km / 3.1 mi
Hampton Roads Agricultural Research and Extension Center 5.3 km / 3.3 mi
Norfolk State University 6.3 km / 3.9 mi
Virginia Zoo 6.7 km / 4.2 mi
Cypress Point Country Club 7.1 km / 4.4 mi
Norfolk Beaches 7.7 km / 4.8 mi
Chesapeake Bay 8 km / 4.9 mi
Harbor Park 8.2 km / 5.1 mi
Norfolk Scope 8.7 km / 5.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Breakfast
  • Continental breakfast
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Econo Lodge Norfolk Airport

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Econo Lodge Norfolk Airport

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Econo Lodge Norfolk Airport

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Econo Lodge Norfolk Airport

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 14 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable2 photos

    Econo Lodge Norfolk Airport

    DOUBLE TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Fridge
    • Microwave
    • Desk
    • Satellite TV
    • Cable TV
    • Radio

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED SMOKINGDOUBLE • KING BED SMOKINGDBL.KG-JK

    Photos are not available for this room type.

    Econo Lodge Norfolk Airport

    DOUBLE KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Econo Lodge Norfolk Airport

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 14 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable2 photos

    Econo Lodge Norfolk Airport

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Radio
    • Fridge
    • Microwave
    • Desk
    • Cable TV
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Econo Lodge Norfolk Airport

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 14 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Econo Lodge Norfolk Airport

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Fridge
    • Microwave
    • Desk
    • Satellite TV
    • Cable TV
    • Radio

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DOUBLE BED SMOKINGQUADRUPLE • DOUBLE BED SMOKINGQUA.DB-JK

    Photos are not available for this room type.

    Econo Lodge Norfolk Airport

    QUADRUPLE DOUBLE BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DOUBLE BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 14 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable2 photos

    Econo Lodge Norfolk Airport

    DOUBLE KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Cable TV
    • Desk
    • Microwave
    • Fridge
    • Radio
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Econo Lodge Norfolk Airport

4.4
Review score
666 Reviews
Cleanliness
4.4 /10
Service
5.2 /10
Comfort
5.0 /10
Condition
4.2 /10
Location
7.0 /10
Neighborhood
5.2 /10
Value
7.8 /10
Amenities
3.4 /10
100 reviews shown
4/10
Poor
28 Jul 2026
Ana
Room was clean. Nice bed and nice shower. TV didn't work, no trash cans in the room, no breakfast as advertised. No staff to check-out in the morning.
2/10
Poor
25 Jul 2026
Atlanta
This was the worse hotel stay experience I have ever had! Everything about this hotel bad. The shower curtaine had mildew, black mole and what it appeared to be blood, the pillows were just thrown on the bed and looked like people's head prints were in them, no microwave, 2 people, 1 was rag, 1 small trash can, and the freezer had a buildup of ice in it, not usable and the smoke detector had tissue stuffed in it. The manager was rude and did not even attempt to make anything right. I would suggest expedia not have it as choosen recommendation because it is not at all the pictures nor as it should be for a place of buisness serving customers.
2/10
Poor
24 Jul 2026
Stephen
I did not like anything! The parking lot is all cracked. The whole property wreaks of marijuana smell.

The room assigned to me was supposed to be non-smoking but it smelled of marijuana. When I complained to staff, the man at the front desk was so arrogant!

He asked to change the room to an upstairs room but I am 72 years old and he expected me carry 50-lb suitcases up the stairs since the hotel has no elevators. I was traveling overseas from the ORF airport, hence my reservation for that hotel. Bad idea!
2/10
Poor
14 Jul 2026
Dale
It was disgusting bugs everywhere and stains door was broken and the microwave i asked for help with the microwave and he told me no ? The room reaks of weed and cigarettes im very disappointed
Partner
2/10
Poor
10 Jul 2026
Alvaro
The room door was damaged; the shower in the bathroom couldn't be used because the faucet was missing, and a pair of mechanic's pliers had been left in the bathroom. I couldn't take a shower—it was a disaster. I demand a refund; Expedia shouldn't offer this type of hotel.
Self
2/10
Poor
06 Jul 2026
Michelle
The guy that finally helped us after waiting 30mins at the front was nice even though we still had to wait another two hours past our check in to even get our room. When we came back to check in they still weren't finished but we got the key. Burn holes in comforter no remote floors nasty. Then at check out it took 30 to 45 mins for the woman to come answer the window bell cause at 11am the front doors were still locked. Altogether bad experience I don't care how nice he was we will not be going back.
Friends
2/10
Poor
06 Jul 2026
Zachary
My reservation was canceled because the owner was charging double the price at front desk and sold out.
Self
2/10
Poor
05 Jul 2026
Linda
OK
Family
8/10
Excellent
03 Jul 2026
Gerson
Good
Partner
2/10
Poor
02 Jul 2026
Robert
Staff was barely present. Bathroom was dirty. Bathroom door was torn apart.
Self
2/10
Poor
28 Jun 2026
Frances
Property was not like the pictures for sure. A non smoking room reeked of smoke. So decided not to stay at this horrible hotel.
2/10
Poor
18 Jun 2026
Rick
Worst hotel I've ever stayed in in my life roaches no ice dirty room nasty ass shower stain towels anything else you can f****** think of worst hotel ever will never stay there again
Partner
2/10
Poor
11 Jun 2026
Brandon
Hobo shelter. Stains on the “clean” sheets and comforter. No bathroom door.
Friends_and_family Family
2/10
Poor
10 Jun 2026
joyce
The shower was broken and the staff were very rude and ignorant l am so disappointed not again and no breakfast offer as they say on the booking
Self
10/10
Exceptional
09 Jun 2026
Cindy
Staff friendly & helpful
Self
2/10
Poor
29 May 2026
Miguel
Las instalaciones están en mal estado y no habían toallas ni jabón Y el control del televisor y se llamó y no llevaron
Partner
2/10
Poor
26 May 2026
Derek
Didn't have all the towels bedroom was not the one I booked so paid more for a cheaper room. Due to over booking. They shouldnt be available then. Really misleading. Only had 1 pillow on one of the beds was brought 1 other pillow. Said they would bring other half of towels and never did. Tbh dirt everywhere on the floor. Didn't even look like the place was swept or mopped. Had hair on the towels I did have in the room. Bed spread and comfortable had brown and tan stains on it. I felt dirty even after showering. A/c worked and tv was fine thats about the only good thing I can say about my stay. Room was being put together when I checked in at 4pm sunday eve
Friends_and_family Friends
2/10
Poor
25 May 2026
Susan
Do not select this as an airport quick stay. No shuttle as advertised. Sketchy area. No extras in room. Just two beds. No coffee machine, had ripped sheets, no chair etc. very basic place. I’ll read comments better when selecting next time!!
2/10
Poor
16 May 2026
Luz
Pesimo lugar muy sucio sabanas sucias y rotación mal olor muy desagradable
2/10
Poor
14 May 2026
Dale
Room was dirty with creepy crawlers and mold. TV reception was poor. And when I asked for a bar of soap I was told there was no soap to be had. The second night there was woken up at 4:30 AM by loud pounding. Someone was nearby trying to break into a room near mine with a hammer and crowbar. I had to call the cops.
Friends
2/10
Poor
10 May 2026
Brittany
I reserved a king bed that is not what i received. Tv didnt work upon arrival. I was not satisfied at all.
Partner
2/10
Poor
07 May 2026
delmar
Avoid this one. sheets dirty with holes. No bath towels. TV did not work. Management not responsive to request to correct issues.
Self
2/10
Poor
05 May 2026
Toby
Poor overall
2/10
Poor
29 Apr 2026
Maranda
Dirty room , roaches all over the place , bad customer service unsanitary worst hotel I've ever witnessed in my life. Tried getting my money back but was unsuccessful
Partner
4/10
Poor
22 Mar 2026
Jennifer
The toilet didn’t flush. There was no plunger available or no staff available when we needed it.
Partner
10/10
Exceptional
08 Mar 2026
Charles
Ok
6/10
Pleasant
27 Feb 2026
Miko Audrey
Good
2/10
Poor
29 Dec 2025
Joshua
When i first arrived to pick up my room key there was no one at the front desk and i had to wait approximately 30 minutes for them to get back from the airport. After i got my room key there was no soap for the shower or the sink anywhere in the room. TV remote did not work for the tv (remote was receiving power) one of the bed sheets looks like a cigarette was put out on the sheet. Room was supposed to be smoke free but smelled like smoke. Paint on the walls is flaking and needs to be redone. Floors are stained.
Leisure Self
2/10
Poor
22 Dec 2025
William
All the worse i ever stay in .dirty hotel bad stay. The stole my clothes out of room 1 night. Never clean room in 5 day
Business
2/10
Poor
18 Dec 2025
Steven Ray
This place was nasty from head to toe. We cannot wait to get out of there.
4/10
Poor
30 Nov 2025
Kandius
TV didn’t work and had to be replaced. Roaches and the key reader for the door didn’t work the desk clerk had to use the master key to open the door.
Leisure Partner
4/10
Poor
25 Nov 2025
David
Very little lighting in room. The bathroom door has a large hole in it. The room smells.
Leisure Self
2/10
Poor
07 Nov 2025
Scharah
There were roaches running across the bed when i pulled the dirty covers back. I woul never recommended anyone to stay there. Desk agent was trying to deter me from asking for a full refund by saying repeatedly it will take 7 days to get your money back....SO! I recieved it within 24 hours. This place is trash.
Leisure Family
2/10
Poor
05 Nov 2025
James
dead roaches and alive ones too and room smells like cigarette and weed. not the best
Leisure Partner
2/10
Poor
01 Nov 2025
Melanie
I do not recommend anyone go to this hotel bathroom
2/10
Poor
27 Oct 2025
Teronn
Dudnt realize i would need roch spray.
2/10
Poor
27 Oct 2025
Rabendra
Parking was fine. AC WORKED. BROKEN DOORS AND PARTIALLY FUNCTIONING TOILET RESERVOIR. ROOM HAD VERY BAD ODOR. NO CLOTHE IRON NOR HAIR DRYER. NO SOAP OR SHAMPOO. OLD TOWELS AND STAFF DID NOT CLEAN ROOM. DIRTY REFRIGERATOR THAT DOES NOT WORK PROPERLY. AREA WHERE CONTINENTAL BREAKFASTS ARE SERVED IS IN DISSARRAY. NO COFFEE. STAFF'S ATTITUDE REALLY BAD.
Leisure Friends
4/10
Poor
25 Oct 2025
anthony
Bad room but friendly service
Business_and_leisure Self
4/10
Poor
21 Oct 2025
Casey
Everything was dingy and dirty even the sheets , the man in the evening said leave my stuff outside it was fine but then didn’t even bother watching it ! Then man in the morning didn’t bother even listening when I explained what i needed and then just said no! And walked away ! Later say me struggling with bags and my disabled daughter and walked away again! Just kinda rude to be in hospitality business
Leisure Family
2/10
Poor
21 Oct 2025
fernandez
Roaches
Business
10/10
Exceptional
20 Oct 2025
steven
very safe
Business
6/10
Pleasant
19 Oct 2025
Consuelo
You get what you pay for
Leisure Self
6/10
Pleasant
18 Oct 2025
Consuelo
They were what expected for the price
2/10
Poor
10 Oct 2025
Allan
Roaches in the room. Disgusting
Leisure Family
2/10
Poor
30 Sep 2025
Michael
I did not stay. Filthy, the young lady I initially talked with was polite. She requested I wait an hour which did. The second person was impolite and told me to wait until 3. It was 250.
I saw some of the people staying at the hotel and decided to go to a different hotel
Self
2/10
Poor
30 Sep 2025
Angelina

Sleep with roaches

This place a roaches but aside from that, not bad. Just killing German and American roaches as I'm writing this. Definitely not coming back
Business
6/10
Pleasant
24 Sep 2025
James
Need clean the better
Partner
2/10
Poor
19 Sep 2025
Jordan
Roaches, dirty sheets, stained towels, mold in shower, sticky countertops. Book at your own risk.
Business_and_leisure Self
6/10
Pleasant
18 Sep 2025
Joseph
The staff were helpful and polite, you get what you pay for. The facility was a little worn out, and there were a few creepy crawlers.
2/10
Poor
13 Sep 2025
Dustin
Checked out almost immediately after checking in. Garbage throughout the room, rotten food remnants in sink, cigarette burns in linens inside a non smoking room, mysterious stains on pillow cases. DO NOT STAY HERE
Business Self
4/10
Poor
13 Sep 2025
NaJhere
It Was Okay To Stay Over Night, But Bad Spots In The Bathroom And Bugs.
Business Self
2/10
Poor
06 Sep 2025
manuel
Dirty towels, dirty floor, dirty comforter with cigarette holes in it half the lights were not working
Business
2/10
Poor
01 Sep 2025
Shubham
DO NOT BOOK THIS STAY!! This is the worst possible property ever. The stay was so disgusting, dirty, poorly maintained. Our room had tons of mold on the ceiling, roaches everywhere (we spotted almost 8), broken chairs, dirty bedsheets, bathroom door had a huge hole in it AND the property owner/manager was incredibly rude and inappropriate with us. As soon as we checked in to our room, we noticed all of the above problems and went to them asking for a room change. They did not stating that they didnt have any more rooms (their website did say they have rooms available). We contacted Expedia for a change of stay at that instant itself but were met with threats from the property manager asking us to leave in the next 30mins, else he would call the cops. All this was also happening at 12:30am since we had a late check in. The hotel owner started calling us again and again asking us to leave since we broight up the issue with expedia. He started cursing and abusing. We couldnt leave at that moment since expedia’s relocation team couldnt find another property for us so were asked to stay just for the night. We did the same and upon checking out as soon as we could the next morning, the owner again called and started cursing saying he wouldnt agree with expedia on giving us a refund. We finally got the refund for our entire stay but had to go through so much trauma, unhygienic conditions and absolutely horrible behavior from the staff. PLEASE PLEASE DO NOT BOOK THIS STAY
Leisure Friends
2/10
Poor
31 Aug 2025
Verified traveler
lousy place. worse customer service
Friends_and_family Family
2/10
Poor
30 Aug 2025
Marvine
My husband got to the place and there was no staff. He call multiple times, waited for a while and no answers. No one was there to help him. He end up leaving for a different hotel.
2/10
Poor
18 Aug 2025
Joyce
Need to upgrade property. Toilet was not flushing when we first got there due to them shutting it off. No fresh linens. No smoking room but had cigarette burns on the sheets. Had to ask for a remote as well.
Leisure Partner
2/10
Poor
18 Aug 2025
Brandon
Roaches in the bed and all over the floor. Smelt horrible. No shower handle. Towels were stiff and hard.
Leisure Family_with_children
4/10
Poor
14 Aug 2025
Verified traveler

Was expecting a certain level of standard

An old friend came to visit, she doesn’t have much money wasn’t expecting to high standard. The people who live there or stay there monthly had a real serious unwelcoming way about them. Every time I went to the desk after checking in. I got asked for a hand out or something. There was no towels soap or toilet paper and while waiting I was asked if I had a cigarette
Partner
2/10
Poor
11 Aug 2025
Andre
Do. Not. Stay here. It is a literal roach motel. I don’t expect a whole lot from places like this; I’m aware of what I booked. But I DO expect the rooms to be free of roaches; it is INFESTED. The first room they gave had roaches on the bed and a busted smoke alarm. Changed rooms and this time, there was no smoke alarm at all. I killed five roaches before I went to sleep, and couldn’t sleep peacefully because I was afraid that I’d be covered in them. Woke up and killed more roaches. Again, THIS ‘MOTEL’ IS LITERALLY CRAWLING WITH ROACHES EVERYWHERE. I literally skipped showering before my flight just to leave that place; woke up and found TWO roaches in the bathtub itself.

The linens appeared clean, but honestly I wouldn’t be surprised if they’ve never been washed. The ‘comforter’ certainly hasn’t. The towels and wash clothes were dingy and filthy. I didn’t even want to use them because I wasn’t sure if they’d never been washed or were just dingy. Felt disgusted and literally went and bought a towel and wash clothe from Walmart down the street. The bathroom was also filthy. Looked like the toilet seat had never been cleaned, the shower was gross and dirty.

One of the staff was an a-hole about resetting my room key. Interrogated me and then demanded the room key, fixed it, and threw it back at me because it was the middle of the night before storming off. This is your job dude.

SHUT THIS PLACE DOWN AND GET IT OFF EXPEDIA.

The place honestly needs to be shut down,
Leisure Self
6/10
Pleasant
09 Aug 2025
ashley
somewhat ghetto
2/10
Poor
07 Aug 2025
Patrick
Horrible
2/10
Poor
03 Aug 2025
Ida
This place does not look like the pictures on line. It was dirty, floors needs sweeping, bathtubs were dirty. Bathroom commode stopped up, horrible lobby and if I could have gotten my money back from you last night we wouldn’t stay.
Business
2/10
Poor
30 Jul 2025
Kelly

Go somewhere else!

Let's start with the good. It's close to the airport. The room had a microwave and mini fridge. Now for the bad. The television did not work, and even if it had there were no batteries in the remote. Both bedspreads had several cigarette burns. Each bed only had one pillow. And my favorite...... there was no shower curtain????? How does that happen??? I've stayed at much nicer hotels for less money! I would have left and went to another hotel if i hadn't just driven 10 hours.
Friends_and_family Family
6/10
Pleasant
30 Jul 2025
jalisa
My tv wasn’t working in the room, I called the front desk he said he couldn’t do anything and the owner had left. I asked could he switch my room and he said I would have to wait until the owner returns
2/10
Poor
29 Jul 2025
Cuency
rooms are Nasty, the staff are no good bad customer service.
Business_and_leisure Family_with_children
2/10
Poor
27 Jul 2025
Samantha
There was no slower curtain. The sheets were filthy. The ac didn’t work and when you tried to contact the front desk no one would answer. After helping move our daughter from SC to Norfolk with the NAVY we just wanted to rest and it was so disgusting we couldn’t rest. I’ve been workin with Expedia to cancel our 2nd night because we were definitely not staying there and tweeting to get our money back. But these people will not answer the phone for them either. This is definitely the worst place we have ever stayed. I would never recommend this place to anyone ever!
Business Family
2/10
Poor
27 Jul 2025
Heather

We Left After 45 Minutes - FITHLY and RUDE!

This hotel was filthy inside and out. My daughter rinsed her feet in the tub and used the bathmat to walk across the floor because she want to walk on it bare footed. Half way across the room, the bathmat was black! The bedding was stained, had burn holes, and hair stuck to the sheets. The staff was rude and unhelpful. The late night window required you to yell into a ring doorbell over the street noise and she refused to come to the window. The TV didn’t work and when I called the hotel from my cell inside the room, the man continued to yell at me that wouldn’t help me. After 45 minutes of this ordeal, I booked another hotel and we left. Shame on me for not reading the reviews but we were in a hurry after our flight delayed to the next day. I count on Hotels.com for at least decent rooms and was caught off guard this time. Do NOT stay here and I highly recommend this hotel be removed as an option on the site.
Friends_and_family Family
2/10
Poor
20 Jul 2025
Jerry
My husband's flight was delayed and he arrived late and was told unless he had cash could not stay so wound up leaving and staying at a days inn so if my card is charged we will be disputing it
2/10
Poor
19 Jul 2025
Sarah
Need report someone terrible hotel roaches and smell mold
2/10
Poor
19 Jul 2025
Carlos
Bad
2/10
Poor
10 Jul 2025
Beatriz
I am writing to express my extreme disappointment and outrage regarding the conditions of room during my stay from 7/4/25 - 7/5/25. My family and I discovered a significant bug infestation throughout the room, which has made our stay unbearable and directly led to our baby receiving multiple bites, consistent with bed bug bites.
Upon discovering the bugs, I immediately documented the issue with clear photographs and videos. These visuals show numerous bugs on the mattress, bedding, and furniture. The room had a broken mirror, missing microwave and there was supposed to be a mirror above the sink which was missing. Even more distressing was the hotel's response when I contacted the front desk on 7/5/25 at 7:09am. When I reported the severe bug problem and the bites on my baby, the woman I spoke with, with a middle eastern accent, refused to offer any assistance or alternative accommodation. I was explicitly told that I would still be charged for the room, and then she passed the phone to her husband who unprofessionally hung up on me. after multiple attempts to get their names, they refused to disclose this. This behavior is not only unhelpful but deeply disrespectful and completely unacceptable for a hospitality establishment.

Due to the unsanitary and frankly horrifying conditions, and the severe lack of customer service the staff, I recommend to avoid this location.
Leisure Family
2/10
Poor
06 Jul 2025
Verified traveler

Not good

Yep it was the cheapest option near the airport and it showed. Dirty floor. Dirty bathroom. No shower curtain. Mirror was broken. The bathroom door had a big hole in it. Lights over the bed didnt work. It was a nonsmokimg room but the bedspreads were from smoking rooms (washed but still smelled and had burns in them). I left as early as I could and spent an extra 6 hours in the airport because I wasn't comfortable in the room.
Self
4/10
Poor
05 Jul 2025
Uttam
There was a car alarm every 10 minutes to disturb the morning sleep from 6:15 am onwards till 10 am… couldn’t sleep. No electric for TV or lights near wash basin areas, bathroom door didn’t close properly. They downgraded our reservation even when I assured them calling ahead and requesting my CC about coming to the motel little late around 12ish. They gave our confirmed room of double bed to some other customers the front desk says. Had to go out to fetch morning tea/coffee which is supposed to be there… although they advertised about free morning breakfast. They charged the same amount in cash. No good for 1 night for close to 200 bucks … a total rep off.
Leisure Family
2/10
Poor
01 Jul 2025
Laura
Room smelled and dirty used towels on racks. Not sure if it was cleaned
2/10
Poor
28 Jun 2025
Adrienne
STAY AWAY! Rooms are dirty , bedding was stained. They only provided a bedspread no top sheet even when asked. One bar of soap and towels were tinted brown and not fit for humans. The owner doesn't care. He said he does only what the franchise requires. But customer service said bedding is not up to their standard. Also unsafe conditions with people grilling on charcoal in front of the room doors.
Leisure Friends
2/10
Poor
27 Jun 2025
JUSTIN
Bedsheets and towels were stained and had hairs under the blanket, bathtub and sink had hair and trash in it.
Business Self
2/10
Poor
21 Jun 2025
Heidi
Staff member demanded cash with the statement of the card machine needing to be replaced. Staff was super rude.
Leisure Partner
2/10
Poor
07 Jun 2025
Corinne
Read the reviews and avoid this place. I made the mistake of thinking “how bad could it be?” ROACHES - tons of them. Many sizes. Absolutely disgusting. Terrible smoke smell in the room, the floors were dirty and there were cigarette burns on the sheets and stains on the bedding. The bathroom didn’t look like it had been cleaned. Avoid at all costs.
2/10
Poor
05 Jun 2025
Dalina

\"I recently had a distressing experience at a hotel that fell short of basic cleanliness and maintenance standards. Upon entering my room, I was dismayed to find evidence of poor housekeeping, including a significant cockroach infestation and visible signs of drug paraphernalia on the floor. Furthermore, the toilet was malfunctioning and refused to flush, exacerbating the unsanitary conditions. The bedding was also in disrepair, with noticeable burn holes on the blanket.

When I attempted to address the issue with the hotel staff, I was met with confusion and a lack of transparency regarding payment procedures. Despite having paid for my stay online via credit card, the staff member at the front desk claimed that my payment had not been processed and demanded that I pay in cash or via Cash App. This was particularly perplexing given that both my bank and the booking platform confirmed the successful transaction.

The situation escalated when I was subsequently locked out of my room and forced to vacate the premises, leaving me with no choice but to relocate my belongings. Although the booking company has since initiated a refund, the processing time of 5-7 business days has left me without accommodations and facing significant inconvenience.

In light of this experience, I strongly suggest that the hotel management prioritize addressing the cockroach infestation and overall cleanliness of the property. Allocating resources towards pest control
Partner
2/10
Poor
05 Jun 2025
Barbara
Quise cancelar al instante de ver las pésimas condiciones de la habitación de poca higiene y no me devolvieron el dinero ,me siento estafada xq no se parece a las fotos de presentación ,mal ambiente y todo sucio
Business Family_with_children
2/10
Poor
26 May 2025
Paris
This property has roaches
Leisure Family
2/10
Poor
25 May 2025
Rhyon
Refine
6/10
Pleasant
25 May 2025
Chelsea
The only good thing is the bed tv fridge and the shower is amazing other then that it’s got roaches and spiders and the microwave had to be exchanged and was thankfully and a little better to make things worse and the lock is broke to make things worse the people are loud and very obnoxious I traveled with my son I’d definitely recommend go somewhere else
Business_and_leisure Family_with_children
2/10
Poor
25 May 2025
Alisha

Stay Away!!

The tv didn’t turn on with the remote. I went to the front desk and he told me I would have to pull the wire out and put it back in. After doing that it still didn’t work. He then sent someone down, who got it to turn on but you only got one channel. As the night went on the roaches started to come out. My boyfriend called the front desk and the lady said that they only come out at night. He asked could we change rooms and she said no not until the next day and hung up. He called back and talked to someone else who claimed that he didn’t know about any roach problem and we could get a refund for our next night.
Partner
2/10
Poor
24 May 2025
Hermione
T.v. looked liked someone punched it. Lights were out. Asked for another room, was told no more available. Seedy activities in the parking lot.
Business_and_leisure Family
10/10
Exceptional
22 May 2025
Rickel
Property very clean
Family_with_children
10/10
Exceptional
18 May 2025
Rickel
It’s very clean
Family_with_children
2/10
Poor
02 May 2025
Shawnika

Do not recommend

My stay was terrible the front desk worker was rude and you can barely understand her soon as I walked in my room you could see the dirt stains on the sheets and pillow cases I went to the front desk and asked for clean sheets and the lady act like she was mad and offered me a refund why would you offer a refund instead of trying to accommodate your guest she was upset because I took the dirty linen off the bed and said she couldn’t resell the room because I had messed it up it was no wash cloths the microwave was dirty the refrigerator was filthy I had to buy my own bag of ice it’s just a waste of money after already having to pay for the room I would not recommend at all this is my 2nd time going and this time was worst than the first but I will never go back having to have my room door open so I could deep clean the room was just crazy to me they literally put no effort into cleaning then when I checked out they didn’t even take the sheets off that I had used just went and made the bed up
Partner
2/10
Poor
26 Apr 2025
ARTHUR
I did not like the way I was treated
2/10
Poor
14 Apr 2025
mercy
Dirty towels , floor, bathroom , sink , toilet. Dusty everywhere. Tv not working. Unsafe place I have to put table and chair by the door so nobody can get in. Not coming back again.
10/10
Exceptional
13 Apr 2025
Christopher
There were too many ducks to count and the popcorn was more delicious than hot spring water
6/10
Pleasant
18 Mar 2025
Kennedy
No elevator
Leisure Self
2/10
Poor
16 Mar 2025
Christapher Micheal
Paint peeling on door,poop on wall ,smoke alarm covered with bag used towel still In shower ,no iron ,ac broke very loud outside
Leisure Self
2/10
Poor
12 Mar 2025
reginald

Very disappointed

When I entered my room, the bed has not been made from the previous guest, the room was dirty. I went to the office and they switched me to a different room when I enter the second room. It was not much better than the first. The room had been cleaned, but I assume with dirty rags and mops. It smelled disgusting and left a lot to be desired. The bedding had holes in it from what seem to be drug use, there were bugs in the room, and although the bed was made, the linen was from a previous guest. There was hair and other noticeable items in the sheets and bedding. The bathroom facilities did not work properly.
Friends_and_family Family
2/10
Poor
09 Mar 2025
Jamie Leonard
The worst place to stay.
8/10
Excellent
19 Feb 2025
Benjamin

Mister

It was ok to but the TV did not work and when I complained about it they said that there was nothing they could do. They didn't even come to see what the problem was.
Self
10/10
Exceptional
07 Feb 2025
Alma
The hotel clerk treated me fair.
The room was clean.
They have microwave inside room.
Leisure Self
2/10
Poor
05 Feb 2025
Levi
I booked non smoking. Every room was disgusting i tried changing to another room and it was just as bad. One room had cigarette burns everywhere and just reeked. the other one had a broken mirror and a hole punched in the bathroom door and still reeked of cigarette smoke. also one room looked like it had collapsed on itself. when i got there they said their card machine was down and i had to pay in cash and they charged me an extra 50 dollars than what i agreed to on the site. when i tried to get my money back they said no so i just checked out and got a different hotel. please take this off of your site nobody should be staying here its unsanitary, unsafe, and they will take your money.
Business Family
2/10
Poor
01 Feb 2025
Brianna
Absolutely disgusting!
Leisure Family
2/10
Poor
26 Jan 2025
Victoria
Disgusting!!!!!! Roaches, prostitution running all through the motel. I had to stay for a week. So upon arrival i noticed the floors. So i bought a mop and bleach and once the water hit the floor it literally was mud!!!! No lie!!!! It took 6 moppings of the floor for the water to become clear ISH!!!!! My daughter pulled back the top blanket….. which was filthy dirty full of burn holes…… just to find unclean sheets. Crumbs. Makeup smears. There were rooms with busted windows…. That they would rent out cash for a discounted rate!!! There was only one housekeeper who had a bottle of glass cleaner and a toilet brush. Thats what was used to clean everything!!!!! The mop used was brown!!!They charged a service fee of $3.50….. that you had to pay via cash app!!!! Complete dump and scammers!!!! Would NOT RECOMMEND!!!!
Family

Location & surroundings

Econo Lodge Norfolk Airport
3343 N. Military Highway, Norfolk, United States

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Econo Lodge Norfolk Airport

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