Magnuson Hotel Virginia Beach

2/10

Poor

29 Mar 2026

Rachel

This is not a welcoming place for tourists!! The pictures do not match the experience. I know a hundred dollars is not much for most. one night there should not exceed 39.99..Highly disappointed

Partner

2/10

Poor

22 Mar 2026

Shelton

The day check in attendant for Friday afternoon was good after the it all went down. Lousy room torn chairs, unscrew in cabinet doors and drug addicts walking around outside

Self

4/10

Poor

16 Mar 2026

Pedro

Place really needs a hand

Family

2/10

Poor

05 Mar 2026

Jessica

Room, amenities, and the safety of my son and I the room was filthy in the bed was extremely hard. Very uncomfortable

Family_with_children

2/10

Poor

23 Feb 2026

Louise

Place was very worn down. People staying there were very sketchy, fighting and arguing in parking lot. Said online there was a breakfast not true.

Friends

6/10

Pleasant

22 Jan 2026

Khiry

Yes

2/10

Poor

20 Jan 2026

Brandon

Need to speak to someone

Business

2/10

Poor

19 Jan 2026

MicKayla

Rooms reeks of cigarettes. Had roaches in microwave. had holes, cracks on ceilings and walls. Also mold in bathroom ceiling. Save your coins

Leisure Self

2/10

Poor

05 Dec 2025

LaTanisha

This stay was horrible. It’s become clear to me they have a clean side of the hotel and a nasty side. The room had roaches.. the front desk kept picking up and hanging up on me then during check the lady told me she didn’t get any calls which me & my friend knew was a lie. I asked for the manager to give me a call.. it never happened and they don’t answer the phone at the front desk at all. I will NEVER go back or recommend. FYI.. my previous stays were 10x better.

Friends_and_family Friends

6/10

Pleasant

07 Nov 2025

Natalie

Staff was courteous but due to change in circumstances I was not able to stay. I am disappointed that I could not get a refund.

Business

2/10

Poor

27 Oct 2025

Joseph

So I originally saw the reviews and said, maybe I should get my money back. Well they wouldn’t refund the money for my stay. I showed up thinking I’d give it a chance.
First I walk in. Instant smell of cigarette smoke in the room. The bed sheets were dirty. The desk chair had a big hole in it. The sink had yellow spots all over it. But to really set it all off. There was a van in the back that was sitting on jack stands. The entire experience felt unsafe. 0-10 this place sucks

Leisure Partner

4/10

Poor

18 Oct 2025

Elizabeth

Aerly was the check in person- we were quite late and didnt expect to need a room that night- she and MS Marlo the daytime desk clerk deserve raises and have been very kind to me when i was frazzled.

The property has no ice machine no coffee only one towel only one light- room verydsrk

10/10

Exceptional

13 Oct 2025

Mauricio

Yay

Partner

4/10

Poor

08 Oct 2025

Taylor J

The room wasn’t terrible and the staff was real nice but around the property there are sketchy people and hard working ladies. You know it’s not the best area when every uber driver knows of the property due to the people who are around there.

Leisure Friends

2/10

Poor

07 Oct 2025

Shamblis

No phone in room no coffee maker no housekeeping only noise and trash I will not recommend

Business_and_leisure Family

4/10

Poor

04 Oct 2025

Danielle

The staff was incredibly nice to work with. Unfortunately it’s incredibly filthy and so many other things-not enough room to write.

Friends_and_family Family

4/10

Poor

29 Sep 2025

long

Bad

2/10

Poor

28 Sep 2025

SAFAAO

I checked in and the room sell smoke , the bathroom not in good condition so i couldn't stay there i left right away. so i will be requesting for refund of my money

2/10

Poor

22 Sep 2025

Cecilia

I was trying to give this place the benefit of the doubt, but pictures can be deceiving. The location is very sketchy appearance. But in fact, there were suspicious activity going on during the first night. A woman crying for help, other guest verbal fighting outside. Police were at the entrance checking someone out who was most likely on drugs.
Felt very unsafe and unprotected.

2/10

Poor

21 Sep 2025

Arion

The room we stayed in was not properly cleaned or checked over. There was beer bottle glass scattered all over the floor—which I stepped on—resulting in a cut. There were mold and bugs, one of the lights didn’t work, the tissue box on the wall kept breaking off, the shower barely worked, and there was trash on the floor. We brought up the glass to an employee and they took the piece we found but never came back with the vacuum we requested. All of the rooms next to ours were marked “unfit for habitation” which made us feel unsafe. The hotel room was rather dirty and smelt bad. Overall poor conditions. Would not recommend.

Leisure Partner

2/10

Poor

15 Sep 2025

Shana

Did feel safe and felt hassled

Leisure Partner

2/10

Poor

15 Sep 2025

Shana

Too much going on

Leisure Partner

2/10

Poor

11 Sep 2025

Justin

Not the cleanest place, none of the amenities mentioned were given to us. Limited dining.

Leisure Partner

4/10

Poor

07 Sep 2025

Verified traveler

Nah this isn't it

The hotel and rooms are in rough shape. I saw a lone roach on the wall as I was leaving. Common areas had lots of chipped and worn paint, and the clientele felt sketchy. My room had no towels, washcloths, or flat undersheet, just a thin, rough blanket with a flat sheet on top of the blanket. The staff were friendly and helpful, and everything in the room worked. Being unfamiliar with this particular brand, I expected something like a Days Inn, but it's like a step below Econo Lodge or Motel 6. I’m glad I only stayed 1 night.

Self

2/10

Poor

03 Sep 2025

Britt

There were wires hanging out everywhere in my room. Toenails on the floor. The lock was broken on the door. Not a fun experience. Wouldn't stay there ever again.

Leisure Self

6/10

Pleasant

02 Sep 2025

Bert

Im not gonna lie they should kind of have this spot for under market value. The room smelled like cigarette lingered in the room for a couple weeks . Its like partly a shelter ppl kids running around in the lobby iron boards and no irons tv the size of your phone it def dont look like the pictures . Its like a hotel / the projects all in one . They shouldnt mix the two just give it to tje Government . Guest should be subjected to this .

Leisure Self

2/10

Poor

01 Sep 2025

Ingrid

Property was terrible almost is like abandoned property looks like stairs are breaking some concrete areas are bad wholes in the stairs steps a lot off rooms are like in renovation or out of service,the roof in the second floor looks like is felling apart in some buildings the smoke rules don’t fallow in rooms are supposed to be smoking free smell strong a cigarette and other things parking lots are unsafe a lot of mens walking around and staying in the parking lot make noise and talk loud smoking eating the room don’t have smoke alarm detectors,smell terrible común areas are like smell something else from cigarette to another things garbage outside the rooms etc

Leisure Family

6/10

Pleasant

25 Aug 2025

Rodney

good

10/10

Exceptional

25 Aug 2025

Stacy

This property was great. Will stay at this property again when in Norfolk, va.

Leisure Partner

2/10

Poor

24 Aug 2025

Teresa

It wasn’t what I expected, I felt unsafe.

Leisure Partner

4/10

Poor

19 Aug 2025

Caleen

Upon arrival, we were assigned a room front desk attendant was very friendly and attentive. Entered our room. Bathroom was filthy. There was feces on the wall and a used toilet with feces remaining the room had a very strong smell of marijuana went back to the front desk asked for a different room, front desk, tenant obliged, kindly, and apologized Was assigned. A new room upon entering the room was very stagnant and smelled of cigarettes strongly in a non-smoking room dealing room still wasn’t very clean next morning asked front desk for some additional towels. We were told that they would drop them off. We went on our way for the day. Came back to find our refrigerator had gone down And no towels left behind. We lost all of our food in the refrigerator upon checkout. I brought it to the front desk, attention about the refrigerator not working and we had lost all the contents inside. The attendant did apologize and said we should’ve called and I informed her that we had a very busy weekend, and we did not return back to our room until 1:40 AM and I would address it in the morning. Overall not agreed experience.

Friends_and_family Family

6/10

Pleasant

18 Aug 2025

Lawrence

Low end motel

Listed as Hotel and it is a Motel. No ice available. Room was dingy Bed were hard. Bathroom was poor. Broken tiles, exhaust fan disabled. Only 2 towel sets. When asked for more the only gave towels, washcloths not available.

Friends_and_family Family

4/10

Poor

15 Aug 2025

NANCY

smel bad

6/10

Pleasant

13 Aug 2025

Kathy

From the pictures it looks like a decent property, however there was trash all over. The room was ok but the air conditioner wasn't working properly. One guest next door has a visitor at 12am that sat outside and played music loud and banged on the door repeatedly. I am understanding that this hotel is a place where low income people stay, which is fine but the hotel could keep the trash picked up.

2/10

Poor

10 Aug 2025

Samantha

I did not starter’s and they would not give me my money back. I went with my 9 year old daughter and there were prostitutes all over.

2/10

Poor

10 Aug 2025

wilmer

Unfortunately, the only good thing is the friendliness of the lobby staff. Hence, the rooms are dirty, in poor condition, and reek of cigarettes compared to what you see in the photos

Family

6/10

Pleasant

03 Aug 2025

Kirra

The best part about my stay was the friendly staff. Other than that, the outside of the hotel looks run down and unsafe. The rooms were not the best as far as maintenance. There was an unpleasant smell outside my room my entire stay and there were panhandlers around the property. Very much unsafe. I strongly recommend new management and a complete facelift of the entire property. Safe to say I will not be staying here again next time I travel to Virginia.

2/10

Poor

03 Aug 2025

Roel

What i liked was that it wasn’t a very noise property, bed comfort was alright , the rooms bathroom has some stains all over

6/10

Pleasant

03 Aug 2025

Nakish

Nasty loud need to be remodeled rooms should be 50 to 60 a night

Leisure Partner

8/10

Excellent

02 Aug 2025

Eric

The stay was pleasant, room was satisfying and adequate..

Partner

4/10

Poor

02 Aug 2025

Steven

Good location, but the rooms are beat up and run down looking. I booked a non-smoking room but it smells bad because someone smoked in it.

Leisure Self

2/10

Poor

30 Jul 2025

Ana

Pessoma

Não gostei muito caro e o hotel estava muito fedido horrível sai com muita alergia o banheiro sujo tive nojo de usar o banheiro e tinha moscas no quarto tinha muita sujeira de cigarro na frente e na piscina não foi boa a espécie e me senti muito enganada

10/10

Exceptional

30 Jul 2025

Derek

To the Front Desk

The front desk Ladies here makes the stay amazing. They are extremely friendly, eager to assist, and assertive in a very professional way. I appreciate them very much for being so kind to me. They ALL deserve a raise, you want to keep Professionals like them around as long as possible!

Friends_and_family Family

8/10

Excellent

28 Jul 2025

Clemisha

This place needs some remodeling on the outside. My room was a non smoking room but smelled like cigarettes. The pool was clean but also needs some updating. The best part is the location.

Leisure Partner

6/10

Pleasant

28 Jul 2025

Elroy

The appliances was broken as we walk in the room we smell smoke. We book for 3 persons and only received two sets of towel for 2 persons
When I spoke to the staff, she was very polite and nice. But I would not stay at this property again

Leisure Family_with_children

10/10

Exceptional

28 Jul 2025

Jerry

Love it there

2/10

Poor

26 Jul 2025

Krystin

For what I paid for one night, it was so not worth it. I definitely felt like it was a trap house. There wasn't any batteries in the smoke alarm, bed was hard. Holes in the walls, tv didn't even work, at least the pool was nice lol

Leisure Family_with_children

6/10

Pleasant

25 Jul 2025

Inika

The location of the property was overall close to the beach within 10-15 min drive walking distance from the outlet for shopping 🛍️ so that's a plus

Leisure

10/10

Exceptional

23 Jul 2025

Tracy

Great

2/10

Poor

23 Jul 2025

Jessica

How this place has a “good” rating is beyond me. The staff did not want to open the door because the lobby is closed after 10 pm… can’t help what time my train got in and I had a reservation. The staff lady was stern that she had to work. My bathroom looks disgusting. I don’t think the door has ever been washed. The tub and the walls are all falling apart. The bed is ok but the room has a smell to it. The AC units are leaking out on the front of the walk way. Also. This is a motel not a hotel. The rooms open to outside. Not a hallway.

Leisure Self

2/10

Poor

15 Jul 2025

Carly

Repulsive

Upon arrival the lobby stunk of mold, when I got to my room the door wouldn’t even shut or secure at all. There was a toilet seat in the corner of the room that had just been left there, bugs EVERYWHERE, all different kinds, the room stunk bad like cigarettes and mold, splatter marks everywhere bodily fluids, pubic hairs in bathroom and carpet not even connected to floor. Second room was just as bad, had to cancel and look for better accommodations. Absolutely disgusting

Self

6/10

Pleasant

13 Jul 2025

Matt

Just okay, smells bad in the rooms

Leisure Friends

2/10

Poor

06 Jul 2025

Joel

The smoke smell was very strong and bad. There was also a lot of noise. These things made the stay very horrible for all of us. We ended up leaving in the middle of the night, we could not stay there

Friends_and_family Family

4/10

Poor

06 Jul 2025

Jeovany

The room have a bad smell not clean enough

2/10

Poor

06 Jul 2025

Diane

IT PUT U IN A MIND AS A SHELTER PLACE FOR THE HOMELESS!!! THE PRICE I PAID FOR THE WEEK IT WAS JUST AWFULLLLL!!!

Leisure Family

2/10

Poor

05 Jul 2025

Jaquan

Bad

Leisure Family

4/10

Poor

30 Jun 2025

Marcia

Upon arrival the property looks to have been in a fire or something.the staff was extremely nice..the clerk stated she was putting me in a renovated room..the room door looked like it had been kicked it before..the room had a strong cigarette smell to it.

Leisure Partner

2/10

Poor

26 Jun 2025

Trishia

I had a business meeting I called about the WIFI they told me they didn’t know where it worked. The bed was absolutely awful I would never come back.

Business

2/10

Poor

25 Jun 2025

Sergio

The room smells cigarettes!

Business Self

2/10

Poor

25 Jun 2025

Taneka

I was giving a preoccupied room then a room that had no air conditioner then a room that was leaking. I stayed with family and was told by the front desk staff manager to contact you all for a refund

2/10

Poor

24 Jun 2025

Summer

Smells like smoke

Do NOT stay here I should have read the reviews. We left at 6am cause it was so awful, dirty, smelled like smoke, unsanitary, I could go on and on.

Friends_and_family Family

2/10

Poor

22 Jun 2025

Anntonette

I didn’t stay because it looked nothing like the pictures online. Complete opposite.

2/10

Poor

22 Jun 2025

Genevia

The room reeked of cigarettes the bathtub was dirty. The air conditioning had a older and the areas surrounding the hotel was dirty.

4/10

Poor

22 Jun 2025

Rachel

Could not check in early as promised when making the reservation. Non smoking room reeked of cigarettes. Water pressure was barely there. Toilet and shower not very clean. Didn’t even want to be barefoot in the shower. NOT as advertised. Low grade motel rather than a decent hotel as shown in the pictures.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2025

Melinda

You get what you pay for.

Partner

2/10

Poor

17 Jun 2025

Shanta

ISSA TRAP HOUSE, THE WHOLE PLACE!! COMPLETE WITH DRUG ADDICTS, LADYS OF THE NIGHT (AND DAY), TRASH ALL OVER THE PLACE, AND CRAPPY ROOMS!!! TAKE YOUR FAMILY ELSEWHERE!!!
We witnessed several arguments from random folks hanging around, seen a lady completely naked, someone's underwear were on the lobby floor when we checked in, someone ran up on my daughter and her Bf, witnessed someone vandalize a vehicle right in front of us. The whole place is a trap house and full of sketchy people who stare at you. We did not feel safe and I kept my forearm nearby. Don't come here. EVER

Leisure Family_with_children

2/10

Poor

17 Jun 2025

joseph

Nothing worked and there was people yelling and fighting in the parking lot all hours of the night drugs. My ceiling, leaked the whole time and no room change.The door frame were all broken as if they were kicked in.And the room service was horrible. I asked for a new towels the first night I got there. I didn’t get him till the morning I left. Never again I go there.

Leisure Family

2/10

Poor

09 Jun 2025

Joseph

Rooms smell like smoke. Basic accommodations like iron and ironing board was not available. House keeping available only by request if they have time. High volume of questionable traffic and activity…police was on site often. Highly recommend NOT booking this location

Business_and_leisure Self

8/10

Excellent

08 Jun 2025

Chris

Nice room. Pillows are very thin. No coffee in the rooms and none in the lobby but didnt ask either so there might be. One drawer was broken and completely missing the bottom but didnt need it anyway. Was a nice stay up until the last day and got woken up around 8am Sunday to power washing directly outside the room.

Friends_and_family Family

2/10

Poor

07 Jun 2025

Chase

didn’t stay and got scammed

Partner

2/10

Poor

02 Jun 2025

Bobby

This property had recent fire of top floor, engulfed 2 rooms and roof. My room smelt smoky. Unsavory characters hanging about, and many guests arguing and fighting all nigjt. NO SLEEP before I had 8 hr drive ahead! Defeayed purpose if room! UNSAFE too. Asked for refund, told sorry, but not sorry.

Business Self

2/10

Poor

29 May 2025

Dwight

No telephone in room. Items broken in room. Cigarette burn on bedspread. Dirty walkway. More of a motel with a hotel name. Will not return!

Friends_and_family Friends

2/10

Poor

29 May 2025

Lakshmi priya gayatri

It's a shady place with no amenities. Don't go at all

2/10

Poor

27 May 2025

Kiss

I had a really bad experience. Smell of smoke and other unpleasant smells. Dirty bathroom and curtains. I checked out a 2 hours upon arrival and still waiting for my refund.

Leisure Family_with_children

10/10

Exceptional

26 May 2025

Tara

Friendly staff, easy access to the room. The pool was clean

Leisure Family

2/10

Poor

26 May 2025

Cameron

Very upset

The room was very unsatisfactory and not clean and the bathroom fixtures were falling off the wall and the toilet wasn’t functioning properly.. I really want my money back.. they said I have to go through you guys for a refund

Friends_and_family Family

2/10

Poor

25 May 2025

Igwe

This was the worst place ever, the room was dirty, she sheets had stains on them, it was people outside of my room doing drugs, guy were in the parking lot arguing over who had the best prostitutes, the bathroom wasn’t clean at all, the photos of this property are very deceptive and it is not in no way shape or form a hotel it is a motel. DO NOT STAY HERE

Leisure

4/10

Poor

25 May 2025

Alonzo

All rooms smell like cigarettes.

Leisure Family

2/10

Poor

21 May 2025

Maria

There was black mold in bathroom. Unsafe drug deals going on. My room was a nonsmoke and the room smelled of cigarettes.

Leisure Family

4/10

Poor

05 May 2025

Charles

Nightmare on NorthHampton Blvd

Well where do I start……from check in the lady at the desk had a bad attitude. A half dressed unbelted woman propositioned my wife to my dismay. Went to the room and to my suprise it didn’t look like the picture. Bed was uncomfortable. Bathroom fan or where the fan used to be with the exposed plug was shocking to see. No blanket so I had to keep my wife warm the old fashioned way. Stayed for 3 days with the same towels and linens. Was never offered any or told about any of the amenities as advertised. I would rather stay in the Waffle House parking lot in a sleeping bag than EVER stay at the Magnuson again! RENTERS BEWARE!!!!!

Partner

6/10

Pleasant

25 Apr 2025

Christian

Not worth the cost

Drug admits roaming around and sitting in front of doors
Shower/tub broken
Floors filthy
Bad lighting in room

Business

2/10

Poor

16 Apr 2025

Verified traveler

Sleepless

The room was dirty, not cleaned very well. Holes in the walls and ceiling. Stuff on the shower and window curtains. Very dusty.

Friends_and_family Family

2/10

Poor

01 Apr 2025

Steven

Boy/girl fight next door night one. No phone to front desk. People knocking on door at all hours. Would not use shower. No ice. Got out alive.

Business Self

6/10

Pleasant

28 Mar 2025

Steven

Was in town volunteering and when I arrived the room was very dirty. I was moved rooms and promised at least a partial refund. I stuck it out only being in the room a short a time as I could. I don't know that I can recommend this to anyone. I am on another trip to the area and chose Hilton and am having a much better experience.

Business_and_leisure Self

2/10

Poor

23 Mar 2025

Miho

It was dirty, sketchy and scary. The property doesn’t look anything like the photos on website. Sketchy people walking on the property after 2am, talking so loud. I could not sleep all night worrying. We even shortened our stay.
It was supposed be a non-smoking room, but it was terribly smelly with both cigarette and weed.

Business_and_leisure Family

4/10

Poor

17 Mar 2025

York

Sketchy people in the hallways and banging on room doors. Will not book here again.

Business

2/10

Poor

17 Mar 2025

Verified traveler

Cannot recommend

One bed was made inside out with the blanket between the sheets. The other bed had no sheets, blanket, or pillow cases. There was no phone in the room. I had to google the phone number of the hotel in order to use my own phone to call the front desk. There were pieces of styrofoam scattered all over the carpet.

Partner

2/10

Poor

28 Oct 2024

Shawna

Will never choose this place again. Roaches & dirty.

The advertisement of Executive, Business rooms are false. Front desk could not explain the difference. No complimentary drinking water. No iron/ironing-board, and the room stinks!

I asked for a refund , they offered me another room; if my room had roaches the room next door would have it too.

Will not be returning there.

Business_and_leisure Self

2/10

Poor

08 Oct 2024

Theresa

I didn’t like anything about the property come outside to go to eat the property full of people buying drugs smoking weed drinking outside people running in and out. It was unsafe we didn’t feel safe plus it was a mouse. I wouldn’t recommend this place for anyone this supposed to be for me and my husband honeymoon Absolute disaster

Leisure Partner

4/10

Poor

15 Sep 2024

david

It is not very clean. A lot noise.

Leisure Family

2/10

Poor

08 Sep 2024

oliver

Awful, dirty smelly room was beaten up rubbish in communal areas bins overflowing bin in room still had previous occupants rubbish in it lobby stunk didn’t even stay the night booked somewhere else I wouldn’t stay here if the owner paid me to

Leisure Self

6/10

Pleasant

07 Sep 2024

Sarah

Could be more peaceful at bed time hours

Well I liked the room and the pool and the customer service but too much crazy stuff happening through the night outside the hotel with other people staying at the same hotel a lot of noise and people staying there or not staying the up at all hours of the night but I liked the receptionists they gave smiles and didn’t give an issue about me asking for an hour extension to check my room but the hotel has too much traffic and drama not in involving the employees that have to deal with it

Friends_and_family Friends

6/10

Pleasant

04 Sep 2024

William

Ice machine didn't work. That was not good because I love ice

Self

4/10

Poor

25 Aug 2024

ANGELA

The pictures shown on the booking page are false advertisement. The room looked nothing like the images shown online. I booked a non smoking room and received a smoking room. When I brought this up to the attention of the attendant she said nothing else was available. The exterior is very old and unclean. There’s even a section that looks like it was previously in a fire and no reparations have been made. Very disappointing

2/10

Poor

25 Aug 2024

Susan Lynn

I did not even stay. After checking in at the hotel, I headed to my room, and there were some shady and scary people lurking around, which made me feel uncomfortable. The room was not up to par; the bed barely had any sheets, and the bathroom was not well maintained. I checked out of there within 30 minutes of being there after finding another hotel to stay at.

Leisure Self

4/10

Poor

20 Aug 2024

Angela

Stay Away

This hotel shouldn't be on your website 😱 Desk attendant - friendly; security fully armed with vest; 5 cars 5 rooms attended; front lobby had boxes along the walls; my non-smoking room smelled of old smoke and mold; cover to air conditioner missing and had brown stuff on vent; big hole where smoke alarm should be (is a camera up there!?); big blue tarp on roof from a fire; man walking grounds with no shirt and shorts hanging half off.

Self

2/10

Poor

18 Aug 2024

Allyssa Carol

Worst hotel ever, bathroom door can't be locked, the faucet at the sink moves when you open it. I almost had a break in but I put a towel on my door. When I woke up, the towel moved, indicating an attempt for a break in. I had to push the chair onto the door so that no one could comeToilet was insanitary, and when it flushes, it gets everywhere. Booked a non-smoking room but the stench of smoke was there. I couldn't sleep well, and I even have asthma so it's kinda worse. I didn't even bother using the blankets. Towels smelled so bad, it reeks of cigarettes. Yeah it was pretty bad. Avoid this place at all costs :( the only good thing about this place was the concierge to be honest. If I could give it a rating of a zero, I would.

4/10

Poor

11 Aug 2024

Verified traveler

We were disappointed with the room. But were able utilize it anyway. It could have been worse...but we won't stay there again or recommend it to anyone.

Friends_and_family Family

2/10

Poor

11 Aug 2024

Lisa

Terrible place

The hotel is filthy with trash and cigarettes all over the balconies and steps to hotel. The rooms are dirty and reeked of smoke causing my husband asthma to flare up as well causing me not to be able to breathe very well. The was no fire alarm or smoke alarm in the rooms.

Partner

2/10

Poor

09 Aug 2024

PattyJoyce

Staff impossible to deal with...made a reservation for a family funeral and staff was un-compassionate when we requested a cancellation due to duplicate reservations being made for other family circumstances and needs.