Name: Quality Inn Chesapeake
Address: 100 Red Cedar Court, Chesapeake, 23320, US

4/10

Poor

04 Aug 2026

Karen

The lobby floor and carpeted stairs were dirty. The place was a mess. There was hardly ever anyone at the front desk to help you. The tv channels never loaded. The toilet seat was broken. The coffee wasn't refilled. How ironic that I had to pay an extra \"service\" fee when I checked in and there wasn't any.

6/10

Pleasant

03 Aug 2026

John

Hotel has a strong musty smell. Smoke alarm in our room is missing, there were just a bunch of wires hanging from the ceiling where it should have been. Bathroom had updated fixtures. TV had to good selection of channels and easy to use integrated guide. Laundry facilities were not working and breakfast was just average. This is the second quality inn we stayed at during this trip and I believe we'll avoid this brand in the future

4/10

Poor

02 Aug 2026

Chris

They are upgrading the hotel so its in a process. The bed is hard the ac is loud the doors are heavy and slams when you close them. Its people hanging outside the hotel day and night. It is in a convenient spot I can say that. But it was not worth the price we were in town for a quick visit.

2/10

Poor

31 Jul 2026

Samuel

The room was not ready when we arrived. They then said it had been cleaned and upon arriving in the 3rd floor (no elevator) we discovered these items:
- dirty everything
- rust everything
- no tub friction
- hvac window unit very loud, half vents broken
- tv was not working, the manager came up and could not fix
- we were too exhausted to find another room and placed our own pillow covers, mattress cover and top sheet

The managers english language proficiency was obnoxious.......

4/10

Poor

28 Jul 2026

Kate

This hotel is not great for families. The local shops have signs saying \"No soliciting\" which speaks volumes about the area. The chaps who work there seem nice but they're never on reception. We could hear a constant dripping overnight, and in the morning, the fridge had leaked making a huge puddle on the floor. The bathroom was dirty with what appeared to be burn marks on the toilet seat. The towel rail had been ripped off the wall. When we exited our room in the morning, there was shredded tissue, plastic and dog food on the corridor carpet. Pros included the free breakfast and proximity to various food outlets.

2/10

Poor

28 Jul 2026

LeGrand

Hotel very dirty and lots of police activity around the hotel.No clean towels upon request.Dirty stairs and carpet.Will never go here again.

6/10

Pleasant

26 Jul 2026

Ivin

N/A

4/10

Poor

25 Jul 2026

Heather

Room was still dirty

6/10

Pleasant

25 Jul 2026

Laurie

Dirty lobby ( actually had blood on the floor that the reception staff didnt seem concerned about,l and didn't seem to care we were there. but the did clean it up after checking us in. No sorry or anything. The toilet seat was broken and vents were very dusty. Room was clean. Hallway carpets, well I would sit on them. Won't stay here again for sure, oh and the rate for this room was a summer rip off as this sits on the main road south to the Outer Banks. Do better.

2/10

Poor

23 Jul 2026

Whitney

Room was filthy. Internet was not working properly. Breakfast consisted of bagels and cereal, no coffee. Homeless people sleeping in parking lot with grocery carts when I got off work at 11 and was parking to go in hotel I was scared because they were laying on curb thought I would get robbed. I was there for a week and house keeping never came to tidy up room or offer clean towels. Asked for an extra pillow for my bed as I only had one and never got it. I will never stay at this location again! Beware!

6/10

Pleasant

23 Jul 2026

Steven

Bath towels are small and thin. Pillows are small and thin. The desk light flickers horribly when turned on. No room cleaning or replacement towels during multi-day visit. Tissue box was empty upon arrival. Wifi is very slow for some things. Front desk was unmanned with times I needed help; check in and needing new towels. Not horrible but could be better.

2/10

Poor

21 Jul 2026

danielle

The room itself was fine and clean enough for me to sleep there for a few hours. The hotel in general was disgustingly dirty! It looked like the floors had never been vacuumed. The door for guests only didn’t shut so literally anyone could have come into the building. The engine revving from all of the Waffle House customers next door last all throughout the night!

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Greg

Room is clean but o found 2 roaches alive
One by the ac and the other one in the table next to bed
Just that ….

Business

4/10

Poor

19 Jul 2026

glenn

There were roaches in the room

2/10

Poor

16 Jul 2026

ericka D

Dirty everything. No iron. Rusty microwave. Only 1 channel on the tv. Smells like chemicals, dog and old food, among other things. I complained and nothing. Room smelled so I purchased incense and candles. Was accused of smoking \"something\" and was told to pay 100 extra or leave. I left.

Self

6/10

Pleasant

12 Jul 2026

Robin B

Mediocre at best. Best thing that this place has to offer is the surrounding businesses close to it. I was there for five days No housekeeping was done to room. When I needed clean towels or washcloths, I had to chase people down to request them. If I wanted the trash, empty emptied, I emptied it myself. My recommendation would be to keep looking.

Self

4/10

Poor

12 Jul 2026

Benjamin

I liked that the ice machine worked. I didn’t like how dirty the property was outside and in the common areas. Worn down, neglected and quite filthy. Noise from outside the hotel was also bothersome.

Partner

6/10

Pleasant

11 Jul 2026

Gabryel

staff was super nice and helpful, great option for cheap and in a pinch. cleanliness was okay but could be better

Partner

4/10

Poor

04 Jul 2026

Patricia

I'll begin by clarifying that every hotel stay in recent years has had safety rails in the bathtub/shower. I have NEVER had to request them. The 1st response after speaking to management was 'You did not request a handicap room'. He suggested that I return in the morning to see if anyone checked out from a handicap room. Our room did not have bathtube handrails and was very unsafe. Therefore my roommate was NEVER able to fully use the shower. I helped her sit on the side of the tub to clean herself.

There was no 'Do Not Disturb' sign for the door and we were awakened very early after arriving very late (2a) that night. When asked to come back later, they never came. We stayed 3 days and NEVER got our room cleaned. Trash emptied day 2 only. Got towels at desk

There were signs (& advertised online) for breakfast and a gym. They had coffee ONLY in the main lobby. No coffee maker in the rooms and I NEVER saw a gym. Even if there was a gym on the 2nd floor we could not have accessed because my roommate could not climb the stairs (no elevator).

The door to the room was extremely offline and difficult to open and close. I had to push hard and loudly slam the door (ours was not the only one, we heard others). My roommate was unable to enter & leave without assistance.

All issues were communicated to management who responsed they could no nothing. They were very upset when I reported to Expedia and agreed to a refund after rude and UNACCPTABLE behavior! Worst hotel stay ever!

Friends

6/10

Pleasant

03 Jul 2026

Ivorie

Bathroom sink kept getting stopped up and we were having issues with cutting the TV on the whole entire stay but other than that I was affordable for the cost. Rooms were clean and no bugs

Self

6/10

Pleasant

01 Jul 2026

Rolando

A/C was loud (small room exacerbated it); bed sheets could be newer

Self

2/10

Poor

28 Jun 2026

Sara

The room had blood on the wall. A fire alarm was gone.The mattresses were disgusting. The staff was very unhelpful and was unable to give me the best door to come in and out of. There was a lot of people standing around outside. They said a breakfast buffet was included and it was not. I would not want to eat there if there were. The smell was the worst. I was unable to breathe because so much air freshener was sprayed. Just after a half an hour I had to ask for a refund because my nose was burning. The man was really mean and told me “Next time stay at the Hilton”!

Family

8/10

Excellent

24 Jun 2026

Dale

Will, my remote for the TV didn’t work but other than that everything was OK

Self

4/10

Poor

22 Jun 2026

Veronica

Breakfast was not available. Late check- in was available.

Self

2/10

Poor

22 Jun 2026

Lisa

Poor customer service, unclean room, air conditioner didn’t work. Smoke detector was beeping and we had to go get them twice to fix it. Asked for a refund but the hotel declined our request and charged us for an extra day that we didn’t stay. I will NEVER stay at another Quality inn for as long as I live. We paid way too much for three nights, because they charged us for four nights. I wouldn’t recommend this place to anyone. Disappointed!!!!

Partner

4/10

Poor

22 Jun 2026

Diana

Far too much air freshener. Smelled it in my sleep. The AC unit sounds like a jet engine. The front desk staff barely greeted me upon check in. There are no amenities like coffee, shampoo, body wash. Finally, tho the bed was comfortable, I've had pieces of bread thicker than the pillows.

Family

4/10

Poor

20 Jun 2026

Linda

We were missing pillow, towels. Mirror had a big crack in it. No coffee, breakfast was a joke, waffle maker was broke, juice was watered down, no knife to spread butter or cream cheese, when we did get coffee it was filled with grounds. One and done here

Friends

2/10

Poor

17 Jun 2026

Leroy

Stool didn’t work
Moved to another room- tv didn’t work
Moved to another room smoked detector disabled , no towels

Next morning in Continental breakfast, the waffle maker didn’t work, coffee was cold- told staff- they said they were out of coffee . This was at 7:30 am

Asked for managers phone number, they gave me an email address . I sent email 2 days ago and have no response

Called and filed complaint with Choice Hotels to cancel and get refund on two remaining nights that I refused to stay.
They gave me owners Choice hotel email.
Sent email 2 days ago- no response

Sent email to local fire chief about 2 rooms with disabled smoke detectors and blocked hallways
The chief said they were going to investigate

I have camped in the woods in my tent and prefer that over this hotel

DO NOT SRAY THERE

Partner

2/10

Poor

16 Jun 2026

Tanay

This property is very nasty. It looks like it should be in the hood and not in that area. I had to change my room because it was any shower curtain up and the mini fridge was broke. It was towels thrown in the corner on ever floor at night. I would never stay there again, my flight was canceled I checked out of there and went to another hotel. Very disappointed

Family_with_children

2/10

Poor

14 Jun 2026

Ralph

Garbage strewn in the hall, also bins of garbage in hall, water leak in hall. Toilet seat not installed properly, broken shade stored in corner of room. No desk chair, linens dingy, hair in between sheets. Room in disrepair. Not to the standards of other Quaility Inns.

Partner

2/10

Poor

11 Jun 2026

Amy

Literally the worst hotel I have ever stayed in. The pictures are incredibly deceiving. While the beds appeared to be newer, the rest of the property was in terrible condition, and the smell throughout the hotel was absolutely atrocious.

You could hear everything through the walls, and the air conditioning barely worked. The front desk was almost always unattended, with a beat-up handwritten sign saying they would “be back in 15 minutes” that looked like it had become a permanent fixture. There was no opportunity to address any concerns because no one was ever there.

The floors were sticky, fixtures were falling apart, and it seemed like everything was hanging on by a literal thread. I have never seen a property so poorly maintained.

Save yourself the frustration and stay far, far away.

Friends

4/10

Poor

07 Jun 2026

christine

The bathroom had used wash rag left on the floor. Was dirty and linens looked like they were not changed. I did bring my own.

Pet

2/10

Poor

06 Jun 2026

victoria

Walked in to strong cleaning agent , but didn’t smell clean. First room had dirty sheets and I was moved to a second room with the same problems so I did not stay. Was told I would get refunded but I have not seen my money yet

6/10

Pleasant

28 May 2026

Jason

Overall it was a OK stay

6/10

Pleasant

28 May 2026

Jason

Room was clean, breakfast limited, stayed for two weeks they didn't come in to clean maybe you have to request

Self

4/10

Poor

28 May 2026

Tiffany

Check in process was smooth. Hotel in very poor condition.

Partner

2/10

Poor

25 May 2026

Lenny

The bed sheets were dirty also bed bugs

2/10

Poor

24 May 2026

Taryn

This building was disgusting. Garbage piled in the hallway for days, floors sticky, smelled like weed.
The room itself wasn't terrible but the absolute ick of the building was beyond words.
If I could have stayed anywhere else, I would have.

10/10

Exceptional

24 May 2026

Joyce

I like this hotel. It’s directly next to a Waffle House. Very close to everything: shopping, restaurants. I will reserve another stay in this hotel next time.

Self

4/10

Poor

17 May 2026

Luz

This is nothing compared to the pictures and the description of the hotel. Room was ok, seems a little bit cleaned but the smell was particular. The supposed breakfast was only waffle and bread and there was coffe. The breakfast area is literally 3 little tables with few chairs. I would never stay there again. For this price of 140 dollars I expected a lot more. The parking seemed safe tho and in the area there are places close to the hotel that you can eat, there chipotle, ihop, chick fill A, pizza…

Partner

2/10

Poor

13 May 2026

Michael

Bathroom tub wasn’t clean n had used soap and hair in it. No liner in the ice bucket. Only 2 hangers per room according to desk staff. 2standard size pillows on king size bed, bee in the pillow case. Staff was watching tv and would not even get up when I went to ask a question. Vagrant masturbating by rear door in the morning. No “quality” found in that inn.

Friends_and_family Friends

6/10

Pleasant

11 May 2026

Kimberly

The parking felt safe and the breakfast was fresh

Partner

2/10

Poor

11 May 2026

Valerie

Worst hotel I've been in. Very dirty, hallway is dirty, trash everywhere. Room smells like mold. Light does not work in the room only in the bathroom

Family_with_children

10/10

Exceptional

11 May 2026

Janette

Good

2/10

Poor

03 May 2026

Tim

Dirt and hair throughout the room, used soaps left, no trash bag, missing pillow. Could go on, probably shouldn't.

2/10

Poor

30 Apr 2026

Juan

Everything looks dirty, it’s says they have a fitness room but they don’t.

Friends

4/10

Poor

19 Apr 2026

Johnny Frank

Probably one of the worst places I have ever stayed..not being mean..bed was hard as a rock. I'm serious. It was like laying on plywood. Whoever manages this place just cut corners everywhere..I do not recommend it..just being honest..it should be renamed Low Quality inn

Self

8/10

Excellent

05 Apr 2026

Josephine

No breakfast was provided, we came on Easter Sunday

Friends_and_family Family

4/10

Poor

14 Mar 2026

Scott

TV didnt work. HORRENDOUSLY thin walls. I heard people even whispering in the hallway outside the door. The security latch was broken. The AC took 15 mins to begin adjusting the rooms temperature. I had to call the front desk for towels since the bathroom wasn't stocked. I will at least say the bathroom looked newly renovated and the bed was comfortable.

Partner

2/10

Poor

06 Feb 2026

tamon

The room was dirty, my tv didn’t work, the halls smelled like weed, and there too much noise in the hallways where I couldn’t sleep

Business_and_leisure Self

2/10

Poor

30 Jan 2026

Stephanie

If you can afford to stay elsewhere, definitely do. The only nice thing I have to say is there were no bugs. Terribly thin pillows, no smoke detector in my room, the back door to the building doesn’t secure, the front desk gave out my room number to someone(!), cheap, worn towels, the mirror was cracked and definitely a hazard, there were no no-slip aids in the shower, and the fire alarm went off in the building for 30 minutes at 3:45 AM with no assurance from staff.

Self

6/10

Pleasant

29 Dec 2025

Helena

A bit slow, no elevator, no hand towel or wash cloth!!!

8/10

Excellent

21 Dec 2025

Kimberly

The room was clean and smelled fresh. There was a lot of door slamming and noise. The breakfast cood have had more food options being it was called a buffet.

Partner

10/10

Exceptional

11 Dec 2025

Maria

Yes

Business

10/10

Exceptional

11 Dec 2025

Maria

Yes

Business

10/10

Exceptional

09 Nov 2025

Becky

Loved my stay at Quality Inn.I got a great price on the room and was very happy with it.The bed was very comfortable,the room was very clean and smelled so nice! The bathroom was so spacious.Ive spent a lot more money on rooms that weren't bad nice as this one.The hotel is very convenient to stores and restaurants and right off the main highway.

Leisure Self

2/10

Poor

02 Nov 2025

Steven

room was old and smelled of smoke and had paper thin walls . only 2 towels in room no hand towels or wash cloths . We could hear everything our neighbors said and sound like furniture moving up stairs above us all night . the blanket on the bed i would not call a blanket it was thinner than the sheet .

Leisure Family

2/10

Poor

26 Sep 2025

xiao ping

bathroom door 和TV remove are broken，no shampoo，

6/10

Pleasant

24 Sep 2025

Julia

I normally have a good visit, but this time not so much.
I advised the service desk that my room had no TV service and this matter was not addressed nor did I have housekeeping my whole stay of 5days.

Business_and_leisure Self

6/10

Pleasant

19 Sep 2025

Elbert

You could tell if they were trying to renovate the property. The carpets were filthy. The floor is even in the room were dirty. I spilled some water on the floor. I grabbed a hand towel to clean it up and the white towel was brown from the dirt on the floor. Ask for the room to be cleaned and afterwards the floor was still dirty. There was also a missing smoke detector. I reported it twice to the desk and it still had not been replaced before I left the hotel.

The clerks and Front Desk personnel were very polite.

Business_and_leisure Self

4/10

Poor

14 Sep 2025

Larry

No elevator. Would have to carry bags up the steps but finally the filled up first floor suddenly had a room available. Room was clean but the heating cooling really didn’t put out enough cool air. Waffles and bagels and cold cereal only offered.

Leisure Partner

8/10

Excellent

13 Sep 2025

Rita

Clean, comfortable and adequate

The room was comfortable, clean, large enough, with enough towels, though we asked for more and got them easily; the service was friendly and the breakfast was adequate. We enjoyed our stay and would go back, but the bathroom sink faucet was loose and would turn when turning it on/off.

Partner

2/10

Poor

12 Sep 2025

Melissa

I was out of state on the day of stay, i requested a cancelation but never was refunded,

Leisure

4/10

Poor

02 Sep 2025

Kendra

Bad bad bad

Some of the lights were not working. There were no clean towels and rags. I had to wait an hour after check in. The TV wasn’t working. Had to wait for that to get fixed. Floor caved in by the wall. Floor had hair leaves dirt etc as if it had not even been swept. Parking was convenient. They supply shampoo conditioner and lotion but no kind of soap available in the entire hotel. They only have 1 house keeper.

Partner

4/10

Poor

31 Aug 2025

Verified traveler

Bad example

No iron or ironing board. When I went to the front desk and asked for them they gave me an iron and said they don't have ironing boards. Lol
No coffee maker in room and went down to the lobby early morning they had no coffee brewing. I was told it would be thirty minutes before they have it.
Bathtub was very slippery with nothing to hold on to. Why?
Hotel was very noisy. Will never stay there again. Housekeeper was doing her best.

4/10

Poor

31 Aug 2025

Judy

Don't

Place is worn out. Not clean. Had no tv service half the night. I was actually afraid to go outside by myself.

Partner

6/10

Pleasant

25 Aug 2025

Verified traveler

Okay Stay for a Night.

The location was decent and outside of the property seemed okay. However, for the price, the cleanliness was not up to par. You can tell the floors were not swept and mopped during the room turnover. The mirror in the bathroom was not fully cleaned. You can see when the mirror fogged up exactly what was and was not wiped. The bed was comfortable, and the sheets were clean (over bleached if you ask). The smoke detector was missing from the ceiling, the vent cover in the bathroom was missing & the fan had caked on dust. If you have respiratory issue's, I would not stay here. I also noticed staying in the room, I was short of breath but when I left, I felt normal. Lastly, the walls and ceilings are very thin. You can literally hear everything going on in the next room and above your head. If you need a quick overnight trip and need to stay here, then keep your stay short and sweet or simply choose another hotel.

Self

4/10

Poor

24 Aug 2025

Kenneth

N/A

Leisure Family

6/10

Pleasant

23 Aug 2025

jewel

i like that i was comfortable in my own space in a safe hotel. i didnt like the $50 deposit cause i already paid $200+ and some change for the booking. overall everything was okay.

Self

2/10

Poor

17 Aug 2025

Dionysius

Nasty

Had bugs in my room and it’s smell like mold or mildew in the room.

Friends_and_family Family

6/10

Pleasant

17 Aug 2025

Charles

Breakfast is a joke all the workers got there at 6 and ate everything we ask about 8am if there any more there going to put out they said no and walked away so we went to waffle house nezt door we wil never stay there again

Partner

6/10

Pleasant

11 Aug 2025

Joseph

It was ok

2/10

Poor

10 Aug 2025

Tia

Straight catfish the pics don’t match the actual rooms. When asked about the pics not matching the manager told me it’s editing. False advertisement at its best. I asked for a refund immediately and was denied a refund for the first night but given a refund for the second night. DONT STAY HERE ITS QUESTIONABLE AND I DID NOT FEEL SAFE.

Leisure Family

2/10

Poor

05 Aug 2025

s

From check in to check out this was a terrible experience. When we arrived we were unable to check in due to them not having the code from expedia, which they blamed on expedia. It took almost a hour to finally get into our room. The bathroom was dirty with hair in the corners, the toilet paper dispenser was broken so our toilet paper had to stay on the sink. There were holes in the walls and chipped paint everywhere. Aside from that we saw a huge bug in crawling on the wall. During the 5 day stay they never once came to clean the room as I requested multiple times throughout the trip, nor did the send up clean towels. ONE DAY they made the bed, thats all, they did not take the garbage out nor did they put fresh towels. One night coming home there was a man asleep in the stairwell. It was a TERRIBLE experience

Leisure Family

4/10

Poor

01 Aug 2025

Adam

If it’s cheap, fine. But it was overpriced for being dingy, old and very basic

Leisure Family

4/10

Poor

23 Jul 2025

Devin

No elevator; very dated; tidy but not clean

Leisure

8/10

Excellent

23 Jul 2025

Verified traveler

Nice and friendly stay!

Great! Hotel was clean even during renovations! Hot breakfast available! And pet friendly! Which is a win! Only problem, I'm still waiting for my $50 deposit that they require! Otherwise over all it was a great stay and would definitely stay again when I'm in the area!

Friends_and_family Family

4/10

Poor

21 Jul 2025

Agustinho

During my recent stay at this hotel, I found the property to be in urgent need of a comprehensive renovation. The overall condition is outdated, and several aspects of the accommodation reflected a clear lack of upkeep and modernization. The furniture in the guest room, particularly the mattress, was noticeably worn. The mattress was uncomfortable, as I could feel the springs through the surface, making it difficult to get a restful night’s sleep. While the bathroom was spacious, it showed visible signs of disrepair. Most notably, the bathtub had a small section of missing porcelain that had rusted over, which negatively impacted the room's cleanliness and overall appearance. The complimentary breakfast advertised by the hotel was also disappointing. The seating area was limited and crowded, and the food options were minimal—restricted mainly to self-serve waffles and cereal, which did not meet expectations for a hotel of this type. Additionally, my check-in experience was concerning. Upon arrival, I encountered several large baggage bags left unattended in the hallway directly outside my room. These bags were leaking an unidentified liquid onto the floor and emitting a foul odor, creating an unwelcoming condition.

In summary, while the hotel's size and layout may have potential, its current condition falls short of acceptable standards. Significant improvements are needed to bring the property up to a level that ensures a comfortable and hygienic stay for guests..

Leisure Self

6/10

Pleasant

19 Jul 2025

Kaitlyn

The room was very empty. A lamp didn’t work and the tv didn’t work. There was a broken dip in the floor. But the bathroom was pretty good. And the bed wasn’t terrible.

Leisure Partner

6/10

Pleasant

13 Jul 2025

Maria

The property claimed they provided breakfast, but they did not.

Leisure Family

6/10

Pleasant

06 Jul 2025

Sergio

Appliances not working properly or missing. Our room was not serviced.

4/10

Poor

03 Jul 2025

MARK

rudy clerk and staff

Business Self

2/10

Poor

01 Jul 2025

RICHARD

The room they assigned us was so filthy I refused to stay there. (Pee stains on the bed, dust all over the floor, note in the picture the hair in the bed above the pee stain. There were additional hairs on the wall of the bathroom. I did not take a photo of them.)

When offered another room my request was, as long as it is non-smoking and clean. As soon as I open the door it reeked of smoke. Then I was told that that was all they had and I could leave since I couldn't stay there. I told them I did not want to be charged. They agreed, but then proceeded to charge me anyway. Expedia could not help me because the hotel GM said I checked in late, which by the way, I hadn't. I reached out to choice hotels, and they basically offered me points if I wanted to sign up, as if I would want to stay in another choice hotel. I finally called my credit card company and disputed the charge, and got it removed.

This may not represent every Quality Inn, but I do not expect to ever find out!

I have attached photos that show some of the dust on the floor, etc but the lighting does not really do it justice as how bad it was.

2/10

Poor

27 Jun 2025

KAWAN

Quality inn is unprofessional

Wasn’t able to stay, I booked my room 10 days in advance. Quality inn cancelled my reservation without informing, I was told I got a phone call but no messages. Had to scramble for another place to stay in the middle of the night because quality was fully booked

Partner

2/10

Poor

26 Jun 2025

Melva

Crappy place!!!

2/10

Poor

23 Jun 2025

Falista

There was a Spot on the counter looked like someone spit. I let the front desk know, asked for another room , I was told none available.
Spider on the ceiling. The bathroom door looked like someone banged in to it, had holes. Very loud neighborhood. Not recommended.

Friends

2/10

Poor

15 Jun 2025

Willaim

The first room i was given the window shade would not come down and the front desk person didnt want to give me another room. The next room had a telephone with no cord, a iron with no ironing board, a microwave that did not work.

8/10

Excellent

09 Jun 2025

Veronica

They are remodeling but no coffee maker in rooms, breakfast very limited

Leisure Family

2/10

Poor

04 Jun 2025

Paul

Checked out as soon as I saw the room spelled like bleach. Totally didn't work. It was the worst room I ever saw in my life. Did not stay one minute. Still waiting on a refund

2/10

Poor

04 Jun 2025

Ferdinand

Bad shower no TV

Business_and_leisure Family

6/10

Pleasant

22 May 2025

Annie

The staff was helpful and the hotel was very clean.

4/10

Poor

06 May 2025

Roger

They charge a \"service\" fee above the rate paid to Expedia. Also must pay for a security deposit, but do not want to give you a receipt for it. Clerk struggled with the payment terminal. Very unprofessional.

Business Self

4/10

Poor

29 Apr 2025

Lourdes

TERRIBLE

I was there for 4 nights and the only night room service came to clean to my room was the first day & that was because I called in to have someone come at around 3pm. Another thing I noticed was 2 cockroaches as soon as I got there. This was by far the worst hotel I’ve ever stayed in. As soon as I got there I had to ask for a broom to sweep my whole room. The were hair and dust all over the floor as if nobody had swept. Before I left I asked if I could get compensation and I did not get the help I needed. The owners & staff need to do better. I should be compensated full refunded on my first night when I seen those cockroaches and stayed across the street at the other hotel. I’m very much upset I feel like my trip was a waste:(
Also there were some weird men on the 2nd floor. There was a guy that kept peeking through his door everytime I walked by making me super uncomfortable. DOO BETTERRR!!!!

Friends_and_family Family

6/10

Pleasant

28 Apr 2025

Gloria

Hair on the sheets & towels.

8/10

Excellent

25 Apr 2025

Jacob

It was cool.

Business Self

6/10

Pleasant

05 Apr 2025

MATTHEW

You get your money's worth for a bargain hotel.

However, I did not like the surprise $20 service charge, payable at check-in.

I did not like the free breakfast - no hot food except the waffle machine, no high-protein food at all (no eggs, no bacon or sausage, no yogurt).

I did not like the man at the front desk overnight - I think he said whatever he needed to say to get the person in front of him to go away, regardless of how true or false it was.

Leisure Family

10/10

Exceptional

22 Mar 2025

Tariq

Excellent customer service

10/10

Exceptional

20 Mar 2025

corine

These people make u pay incidental fee and when I checked out they kept it

Leisure Family

2/10

Poor

20 Mar 2025

Adrienne

I booked this room for my father so he could come to my husband's funeral after his unexpected passing. A barking dog in another room kept my father up all night. My father asked the front desk if he could switch rooms. They told him that he \"can't complain\" and they kicked him out of the hotel. This was extremely stressful for me during an already traumatic time. I called the front desk to explain the situation and hope for some empathy for the situation and they were equally as rude uncaring with me. When asked for the official name of the business, they said there is no official name. This is the worst experience I've ever had dealing with customer service.

Leisure Self

6/10

Pleasant

16 Mar 2025

Nickolas

Other than the spot of mold on my ceiling and the d*ckhead at the counter, my stay was good.

Leisure Friends