Name: Park Palace Hotel
Address: Piazzale Galileo, 5, Florencia, 50125, IT

4/10

Poor

12 Dec 2025

Maria

\"I recently stayed at your hotel and, unfortunately, my experience with the customer service was extremely disappointing. Despite the hotel's beautiful atmosphere, the staff were unfriendly, nasty, and even racist. They were not welcoming or kind, which made our stay unpleasant. If you're looking for a place with good customer service, I wouldn't recommend this hotel.\"

Leisure Family

10/10

Exceptional

04 Oct 2025

Sheree

Stayed here for four nights with my husband and it was amazing! The breakfast in the morning was delicious and the staff was so friendly and helpful. We loved that it was outside of the busyness of the city but close enough to have a taxi take us back and forth throughout the day. We had the hotel call us a taxi multiple times but also downloaded AppTaxi to get rides back to the hotel which was very convenient. The room was very comfortable and the pool area very peaceful - we loved coming here to wind down after exploring all day!

I could not recommend this hotel more!!!

Leisure Partner

10/10

Exceptional

18 Jun 2025

Yun Ha

Very personal service and friendly staffs! Our annex room had a small balcony attached to it, spacious room with clean bathroom and air conditioning. Used the pool as we traveled in a really hot weekend. Breakfast was a great plus!

Leisure Family

8/10

Excellent

11 Dec 2024

David

Great place to stay in Florence convenient when entering and departing the city while also being in walking distance from all the attractions.

10/10

Exceptional

24 Jul 2024

beverley

Lovely place to stay. Spotlessly clean. Staff were kind, friendly and hospitable. Perfect place to unwind after walking endless miles through Florence.

Leisure Self

10/10

Exceptional

17 Oct 2023

Karen

Fabulous quiet comfort in Florence

This hotel was a delicious find in a park behind Boboli Gardens. The rooms are spacious and the elegant decor gave a feeling of old world grandeur. The staff went out of their way to help make our stay comfortable. Iuliana in reception was so amazing and kind to my parents. Will be back for sure.

Friends_and_family Family

10/10

Exceptional

05 Oct 2023

Al

Dream stay hotel away for crowds

We loved everything about our stay. Food, especially the eggplant parm, complementary breakfeast buffet was a feast. Waiter for dinner was same guy every meal. Working so hard and so pleasant. Felt like we were all family for our stay. Very quit w beautiful pool n so close to Boboli gardens for morning walks.

Friends_and_family Friends

10/10

Exceptional

21 Sep 2023

Melba

Loved the breakfasts on the terrace every morning! The location was good, not too far from the center of town. The room was clean and comfortable. The staff was very accommodating.

Leisure Partner

10/10

Exceptional

12 Sep 2023

Li

Resort like in the beautiful settings yet it’s walkable to major attractions. The staff is super friendly too.

Leisure Family

10/10

Exceptional

23 Jun 2023

lena

Park Palace is really lovely

This is the third time we have stayed at
hotel Park Palace. This time the prices had trebled but it was worth it as it really lovely there. The location is fantastic. After sightseeing in Florence, we could cool off in the pool at Park Palace and have a light lunch on the terrace. Wonderful setting.

Partner

10/10

Exceptional

19 Jun 2023

Paula

It was a joy to stay Park Palace. The setting, pool, breakfast, staff, being away from the bustle of the city. It was exquisite.

Leisure Partner

6/10

Pleasant

11 Jun 2023

Sally

Great position but not the greatest stay.

We chose this hotel for the lovely position. A 30 min walk out of town set in beautiful parkland. We arrived at 2.30pm and were told our room was not ready. So not a great start. When we did finally get our room the aspect was horrible looking out into scrub. Photos attached. The wifi is non existent as there is absolutely no service. My husband and I ordered some drinks to have by the pool one afternoon and after 30 minutes we chased them up. The waiter had forgot. We waited another 30 minutes for the drinks. We had paid for breakfast to be included with our accomodation, but the service commenced at 7.30 and not 7am like other hotels. We had some tours booked with 8am starts so we were unable to utilise the breakfast at the accomodation on a couple of occasions. One of the mornings we got down to the breakfast room for 7.35 but the full compliment of breakfast was still not available as they were still preparing it. Finally, there is not any soundproofing between the rooms. We could hear every word in the room next door in addition to other showers running.

Partner

8/10

Excellent

26 Oct 2022

L

Alright

It was alright, the room for the price was a bit disappointing. We were in the dependance, Ground Floor and could hear footsteps, laughing and conversation of people upstairs. Have stayed in better places

Friends_and_family Family

10/10

Exceptional

25 Sep 2022

Justin

Excellent hotel.
This was the third time we've stayed at the Park Palace and we thoroughly recommend it. The staff are friendly and helpful, the rooms are spacious and clean, and the food is excellent. The hotel is a short but steep walk away from the centre of Florence.

Leisure Partner

10/10

Exceptional

05 Sep 2022

Caroline Daphne

Perfect setting, beautiful authentic villa with antique furnishings and lovely gardens and pool. Wonderful friendly and helpful staff. Perfect location for exploring Florence, walking distance to all the historic sites, yet set in a quiet and tranquil location.

Leisure Partner

10/10

Exceptional

05 Dec 2019

Verified traveler

Lovely hotel in the hills above Florence

The Park Palace is both comfortable and elegant! I'd be very happy to stay there again. The service was very good. The hotel itself is charming and old fashioned. Beds were comfortable with very high quality linens. The location is a little far (20-25 minute walk, 10-15 minute cab) from the main tourist attractions/monuments, but if you prefer a quiet setting and enjoy walking this place is for you! Florence is not a big city, but it's still congested and busy so I really enjoyed the serene setting at the Park Palace. As a bonus, they have easy parking too.

Friends_and_family Friends

6/10

Pleasant

07 Nov 2019

Verified traveler

The property’s exterior is kind of run down, as was the furniture in my room. Yes it’s remote but so much so that there isn’t anything to do without driving or taking the bus, and few of us can handle the hills on a return walk from the center.

Leisure Self

10/10

Exceptional

25 Oct 2019

Verified traveler

Beautiful property that feels like being in the country but only a25min walk to city center and bus terminal nearby.

Leisure

10/10

Exceptional

12 Oct 2019

Verified traveler

Ths property is located on the hills and is really very cosy & great. U need to travel by taxi but its not a big deal for ths place whch is away from the hussels

Leisure Family

8/10

Excellent

06 Oct 2019

Andrew

A beautiful looking hotel with a personal touch,located in a very attractive area just a 20 minute walk from Florence town centre. The staff were very friendly and accommodating, and the breakfast choice was very good and of a high standard. Tea and coffee making facilities in the room would be a welcome addition, other than that we were very happy.

Leisure Family

8/10

Excellent

06 Oct 2019

Sally

Nice quiet location, lovely hotel good breakfast only 10min walk into centre.

Partner

10/10

Exceptional

04 Oct 2019

Verified traveler

Lovely setting and a spacious room. Breakfast was adequate, dinner was excellent.

Leisure Partner

10/10

Exceptional

19 Sep 2019

Verified traveler

Staff and service are excellent and so is food (especially breakfast).

Business Family

10/10

Exceptional

14 Sep 2019

Verified traveler

Very pleasant stay

The stay at Park Palace was great! (Three nights in total). The hotel and the area were very beautiful. Our room surprised us by it's neat details and products that were included, and especially by the amazing view we had from the room windows. Air conditioner worked properly, room was clean plus we had a minibar in the room. The hotel service and the staff were pleasant and spoke english well. I would definitely visit again.

Partner

2/10

Poor

10 Sep 2019

Verified traveler

Wouldn't book this again, old, dated, noisy. All you can hear is the lift. The pool is freezing & Dirty.

Partner

8/10

Excellent

06 Sep 2019

Verified traveler

Beautiful setting and area. Spacious room. Air condition did not work well enough.

Leisure Friends

10/10

Exceptional

11 Aug 2019

Verified traveler

Great location just outside the city center. But within walking distance to everything.

Leisure Partner

8/10

Excellent

23 Jul 2019

Verified traveler

The pool was lovely and much appreciated in the hot weather

Leisure Family

4/10

Poor

15 Jul 2019

Karen

Not a chance!

I chose this hotel based on the great reviews. Maybe I missed something? Our rooms, though spacious, were dark and outdated. My son’s room had a terrible smell, almost unbearable. The vibe was definitely on the creepy side making us uncomfortable to be there. We checked in to use the pool mainly. It was surrounded by pine trees, shade and had cold water. You were swimming in pine needles and when you were lounging, the needles were falling on you. There were no pool towels available either. Unless you have a car, you are stuck in the middle of nowhere. Needless to say, we decided to check out after a couple of hours. The manager was notified, but never came to speak with us. A very expensive learning experience.

Family

10/10

Exceptional

27 Jun 2019

Verified traveler

This is simply a wonderful place, a beautiful villa in a wonderful location above Florence, with beautiful grounds and a lovely swimming pool. If you don’t mind not being in the center of Florence, this is a great place to stay and find a respite from the hustle and bustle of the tourist scene. Great staff, wonderful breakfast included. We loved it!

Leisure Family_with_children

10/10

Exceptional

17 May 2019

Uta

Park in Florence

Loved it. Quiet green and a 20 minute walk to the Ponte Vecchio! Great area if you want to do side trips by car to Tuscany! Great big rooms in a park ! Like a little castle!

Friends

8/10

Excellent

14 May 2019

Verified traveler

Lovely venue in quiet area of Florence. Friendly staff.

Leisure Family

6/10

Pleasant

09 May 2019

Verified traveler

Honestly not sure why there were so many good reviews. The place felt dirty and smelled bad. I was actually a little depressed to go back to the hotel. The building was very old. The breakfast was not bad and the staff were friendly.

Partner

10/10

Exceptional

05 Apr 2019

Verified traveler

Very nice room, quite location, beautiful sorroungds. Very convenient for buses and they have stops there. Property located at higher level surrounded by trees and parks

Leisure Family

8/10

Excellent

07 Jan 2019

Verified traveler

Rooms very very spacious and clean. Breakfast was very good. Staff was courteous.

Leisure Family

10/10

Exceptional

11 Nov 2018

Dmitry

Nice hotel. Quiet and romantic ancient mention. If you like to walk pretty much to the nearest good restaurants or popular places - you will be happy. Breakfast is 3 star max. And Just don't eat at cross road restaurant.

10/10

Exceptional

02 Nov 2018

Lauren

The Palace Hotel is truly a palace in my book

What a lovely place to stay for my last night in Italy. I wish I would have stayed in the Park Palace for a week. I was greeted with smiles and welcome. My room was spacious, with lovely furniture. The bedding was the nicest during my three-week trip to Italy. I had an early flight the next moring, but was graciously offered breakfast from an amazing spread of food even though the dining room was not yet formally open. I look forward to returning some day. This is an incredible find.

Friends

10/10

Exceptional

29 Oct 2018

B

We loved this hotel!!! It was our favorite from all the travels we have taken. Friendly, welcoming staff and exquisite furnishings/decor and great restaurant and quiet surroundings. It was a welcome and tranquil respite from the busy atmosphere of Florence, yet walkable to the city center. We will go back here time and time again.

8/10

Excellent

24 Oct 2018

Becky

After spending time in Venice and Rome, it was great to stay in a hotel not in the downtown area. We enjoyed walking around the area-Piazzale Michangelo was a nice evening walk. Staff were very helpful in letting us know how and where to take the busses. We enjoyed the location and the history of the hotel. It is a beautiful location and while it was well kept, it is showing its years and could use a bit more upkeep in the grounds. the breakfast offering was adequate and our evening meal on the terrace was better than average.

10/10

Exceptional

21 Oct 2018

Sharon

A quiet and green oasis in the midst of a very busy city. Old world charm, great service and helpful and friendly staff. The complimentary breakfast is very good. We will stay there again when in Florence.

8/10

Excellent

20 Oct 2018

Verified traveler

Good Hotel. Good Staff. Make sure to visit an excellent restaurant close to the hotel. The food is great at the restaurant.

At the hotel, the restaurant is closed on Sunday.

Breakfast: Everyday is the same food.

10/10

Exceptional

20 Oct 2018

Ajay

Nice hotel within reasonable distance to city

We stayed at the hotel for 3 nights and had a wonderful time. The hotel is really spacious and gives more of a resort vibe. We really enjoyed sitting outdoors for our meals overlooking a lovely garden. The most awesome part of the experience were the wonderful stuff who were very courteous, helpful and friendly. A special note of thanks to Laura, Iada and Sami.

6/10

Pleasant

17 Oct 2018

Verified traveler

Air conditioning did not work. I was hot the whole time I was their. The menu for dinner was limited and did not offer a good variety. The breakfast was okay but the eggs were over cooked. You had to go to the ironing room they did not have iron and ironing board you could use in your room. The flat screen tv was a computer screen .

10/10

Exceptional

16 Oct 2018

Lorenza

Our room was an upgrade, beautiful, large and comfortable.
Setting is gorgeous, tho a long walk to the city. City bus was very convenient. Beautiful.

10/10

Exceptional

14 Oct 2018

George

Great Hotel with good location. Clean, Nice ambience. Highly recommend it.

10/10

Exceptional

11 Oct 2018

Verified traveler

Property was beautiful, well-kept, a bit off the beaten path and therefore quiet! The breakfast was no \"continental style\" affair and hearty enough even by American standards. The staff was very friendly and great with suggestions, too.

10/10

Exceptional

30 Sep 2018

Roger

Very attentive staff, gorgeous place to stay out of central Florence; great place to eat!

8/10

Excellent

27 Sep 2018

Kim

Period hotel with comfort

Hotel was well presented and well worth it’s 4 stars Bed was large and comfortable. Buffet breakfast was excellent.

10/10

Exceptional

24 Sep 2018

Mary

Nice hotel, felt like a bed and breakfast. Located near the gardens. Room was spacious, especially for Europe. Staff was helpful and morning buffet was included and had lots of options to pick from. Great stay!

8/10

Excellent

12 Sep 2018

Margaret

The property is well kept. The staff was always willing to help with whatever you needed. Would stay here again.

10/10

Exceptional

01 Sep 2018

Verified traveler

Wonderful hotel

Very peaceful location and gardens
... don’t step out without mosquito repellent !!

10/10

Exceptional

26 Aug 2018

Michele

Highly recommended

We really enjoyed our stay.
Felt more like staying in a villa than a hotel. The poolside was very relaxing, with choice of sunny or shaded area. The restaurant is excellent. The centre of Florence is only a short bus ride away.

10/10

Exceptional

19 Aug 2018

Jo

Just beautiful!

We LOVED this hotel! After 3 nights in a city center hotel in Rome this hotel was a little piece of paradise! Beautiful views, a lovely 20 min walk downhill with gorgeous villas and stunning views along the way. We had a room in the annex which was spacious and spotless. The pool was cool and a welcome spot in the heat. Breakfast was gorgeous! We couldn’t fault a thing and will definitely plan to return and let our friends know all about it!

10/10

Exceptional

16 Jul 2018

Verified traveler

Great place. Steeped in character, amazing views

Great hotel. Comfortable, good food, great service. Full of character

10/10

Exceptional

08 Jul 2018

Kimberly

The staff were so nice and helpful. We even got a great recommendation for where to go next because we wanted to send a few days at a beach and one of the employees told us about a great beach town we never would have gotten to experience. The bed was very comfortable and the bathroom was spacious. The room was on a little bit of a busy road but with the windows closed you cannot hear a thing. It is a city so expect some noise. The dinner we had at the restaurant was one of the best we had in Italy and so was the wine. The breakfasts were great with everything you would want. We would stay here again

10/10

Exceptional

07 Jul 2018

Caroline

A little gem in a quiet location

Beautiful hotel away from the hustle and bustle of the city. Always clean and immaculate and the staff were very pleasant and helpful

Friends

8/10

Excellent

06 Jul 2018

Betty

The feeling of being in your private Villa

Beautiful hotel, which made me feel I was in a private Villa in Tuscany

10/10

Exceptional

18 Jun 2018

Nancy

Sweet Spot

This little hotel was exactly what we were looking for. Quiet and adorable with an awesome location. The young man at the desk helped us book a bike tour the same day we arrived, it worked out for us so perfectly !
Thank you Park Palace :)

10/10

Exceptional

18 Jun 2018

Sarah

Wonderful location. Lovely staff. Would love to visit again.

10/10

Exceptional

15 Jun 2018

Jodie

This hotel lives up to its name, set amongst leafy parks and a beautiful tree lined street. There are embassy's in this part of Florence so its very classy. An easy 30 min walking distance to town and with a lovely restaurant only stroll away. I loved staying in the olde world splendor and the pool is always an excellent option if you are staying 'in'.
The restaurant food is great, the staff were lovely and spoke English.
No complaints at all.

10/10

Exceptional

09 Jun 2018

Rebecca

Florentine Oasis

I cannot praise this hotel enough. The staff were unbelievably attentive and helpful. The gardens are so beautiful and peaceful. This is an absolute oasis from a busy day in Florence, but close enough that you don’t feel you’re missing anything. I would stay here again in a heartbeat!

8/10

Excellent

26 May 2018

Verified traveler

2 male staff members not friendly or nice. Restaurant is only open a couple hours for dinner but food was excellent.

10/10

Exceptional

25 May 2018

Anthony Paul

Awesome hotel

Excellent staff with Samuel at the front desk helped facilitate our tours. The hotel looks liked it was frozen in time, with antiques everywhere. The free breakfast was enjoyable especially the coffee maker dispensing an awesome tasty selection
This place rocks

Family

8/10

Excellent

16 May 2018

Catherine

Very nice and quiet
Staff was extremely helpful
Would stay there again in a heartbeat
Highly recommend it!

Partner

10/10

Exceptional

12 Apr 2018

Laura

Citi break in Florence, 7-11 April 2018

Elegant hotel, 30 min walk to downtown
Very good breakfast, large courtyard and terrace

10/10

Exceptional

11 Apr 2018

Roger

Excellent hotel away from the masses

This hotel is in a lovely location half way up the winding road to San Miniato, south of the river. It would be a steady walk from the centre of the city but is served by Florence's buses, albeit a little sporadically.
That having been said, it is a beautiful spot and a delightful place to stay. The overall impression is one of slightly fading grandeur, but that just makes it more comfortable. Coming back after dinner out to a log fire in a delightful drawing room (in April) was a joy. The room was well appointed, the staff very charming and helpful, and the breakfast all we needed and wanted. We would not hesitate to return.

Partner

10/10

Exceptional

08 Apr 2018

Verified traveler

Beautiful Setting and Neighborhood

Gorgeous and peaceful with lovely walk overlooking snow covered mountains and Florence city below. The breakfast was delightful as we sat on the veranda listening the song birds. Deep bathtub and very comfortable bed. They accommodated our 1:30 am arrival, making city plans and taxi for the next day. Expansive lovely setting especially after our river cruise! Woul stay here again.

10/10

Exceptional

17 Jan 2018

Verified traveler

Most welcoming hotel ever.

Trip to art exhibition perfect!
Everything brilliant!!

10/10

Exceptional

17 Nov 2017

Dawn

The only place I'll stay in firenze

Wonderful as always

Family

10/10

Exceptional

16 Nov 2017

Dawn

Happy as always in firenze

This is a wonderful hotel.

Family

10/10

Exceptional

02 Nov 2017

Verified traveler

Honeymoon stay

there for a honeymoon and the area is spectacular, but will need a taxi to get to city as the walk is a bit much... cost was avg 12-15 euros.

8/10

Excellent

24 Oct 2017

Verified traveler

Great location and comfortable stay. We would defintely return.

10/10

Exceptional

24 Oct 2017

ARUN

Excellent boutique hotel with all modern amenities

This is a beautiful property on the other side of the river about 20 minutes away from the Florence SMN Railway station. So, you are NOT in the heart of Florence, which may be a good thing or a bad thing depending on how much you prefer a quiet property.
The hotel has all modern amenities like a lift, 24-hour hot & cold running water, a swimming pool etc. The view from our room of the hills and the city was fantastic. The staff could speak good English. One person took us to our room and showed us around. He also gave us a map of the area and explained how to get to the city by bus and on foot.
The breakfast had an excellent buffet spread. We had dinners on two nights out of the three (8-11 October 2017) that we spent here. The duck, chicken, and the lamb chops that we tried were excellent. The charges were less than what we had to shell out at an ordinary trattoria near the Santa Maria Novella Church.
The bathroom was lavish, with two washbasins, a bath tub and an overhead and telephone shower built-in the bath tub. The quality of towels and toiletries was excellent.
Wi-fi was good. The room has a minibar but NO tea-coffee making facilities. But when we requested, the hotel was kind enough to spare an electric kettle for us. That was fantastic.
TV was small, 20 inches I think, and didn’t have HDMI. So, couldn’t use my Amazon Fire Stick. But it did have CNN, so we managed.
Overall, this was an excellent hotel where we would love to stay in again.

Family

10/10

Exceptional

18 Oct 2017

Chris

Italian vacstion

Great place to stay!

Partner

10/10

Exceptional

15 Oct 2017

Nancy

Was on vacation. The hop on hop off bus was right out front. Very nice hotel with a very nice breakfast.

Family

10/10

Exceptional

12 Oct 2017

nancy

Park palace hotel

My only complaint was when I booked hotel, I was told it was close to bridge. The hotel was 20 to 25 minutes away. It was in a pretty area but far from center of city it was inconvenient for us

Partner

10/10

Exceptional

10 Oct 2017

Pauline

Beautiful setting, relaxed atmosphere.

Out of town so out of the hustle and bustle but on a direct bus route into the city. Great garden setting, enjoyed breakfast on the balcony. Lovely room, very spacious and clean. Excellent staff.

8/10

Excellent

08 Oct 2017

Chris

Park Palace Hotel Florence

This hotel is situated in a lovely wooded area set about 1.5 miles from the centre of the city. Its quiet and sedate. Busses frequently stop in front of the hotel and its only ten minutes to get to the train station terminus, cost 2 euro. The food at the hotel is very good and no more expensive than eating out, we found the food at the hotel was better than most restaurants. We didn't use the pool but it looked inviting. Its easy to walk from the hotel into town in either direction if you wish, walking back would be harder as there is quite a hill. The rooms are a little dated but everything worked and were comfortable. One big minus is the lack of tea making facilities in the rooms, we took or own kettle, the staff were happy to supply milk and cups etc. Its very italian.

10/10

Exceptional

24 Sep 2017

Verified traveler

Really nice quiet hotel

Park Palace is located a short (but very steep) walk from the Ponte Vecchio. Its in an upmarket area of Florence and is surrounded by large private villas in a quiet part of the city overlooking the old town.

The hotel staff were very helpful and friendly and the breakfasts were excellent. We usually eat out during the day but we had a couple of meals in the hotel and they were really very good.

10/10

Exceptional

12 Sep 2017

Verified traveler

Lovely old Tuscan villa / mansion

Pros - Beautiful hotel, scenic location, friendly staff, good breakfast.

Cons - long walk to city centre (approx 35mins)

8/10

Excellent

09 Sep 2017

Verified traveler

In our favorite part of Florence

When we arrived we checked the bed linen which was not up to standard but was quickly changed by staff,bed was extremely uncomfortable we asked to change rooms but that seemed to just be ignored the next day. This Hotel could be fabulous as the domestic staff are extremely pleasant and helpful and the Hotel is in a peaceful delightful party of Florence, but the bed comfort and tired decor are more like a three star hotel.
The pool was good and that's the main reason we chose this Hotel as it was very hot in Florence when we were there.
Breakfast was nice with choices but it would be improved if for example the eggs were available hot and not cold.
We had one evening meal here but there are much better restaurants near by.
We would like to stay in the area again but not at this Hotel unless it improved

10/10

Exceptional

25 Aug 2017

Mary

Lovely quiet hotel in beautiful location.

Lovely hotel, had a very pleasant seven days there. Hotel staff very friendly and helpful.
Can not wait to go back.

10/10

Exceptional

24 Aug 2017

Andrea

Romantic stay

We stayed here in July to celebrate our wedding anniversary. The perfect hotel just outside the city (10 minute walk). Lovely hotel - our room was superb and the breakfast on the terrace each morning was perfect. There are 2 wonderful restaurants nearby if you do not want go into the city. The swimming pool was an added bonus. I would thoroughly recommend this to couples or families - great to stay just outside the town and you get to see the wonderful views for the top of the hill.

10/10

Exceptional

23 Aug 2017

John

Great Hotel in good location out of town yet totally walkable if you have 30 mins to spare and dont mind hills. Fantastic staff - so helpful and friendly. Great swimming pool in a pleasant garden.
Would definitely recommend the Palac. We all had a really good holiday there.

10/10

Exceptional

17 Aug 2017

Sue

Was an excellent accomodation choice, will stay there again!

Partner

10/10

Exceptional

17 Aug 2017

Nikki

Beautiful!

Park Palace is a beautiful hotel in a simply wonderful setting. Yes it appears old in parts and shows a few signs of wear and tear, but this adds to its charm. A real gem on the edge of Florence! The staff are wonderful and extremely helpful and welcoming. I would return in a heartbeat.

10/10

Exceptional

12 Aug 2017

jeanne

Beautiful traditional Italian hotel

We had the best time at our hotel. The breakfast was amazing and the woman who ran the breakfast buffet was so nice to us. It was probably the most beautiful breakfast buffet I've ever seen. Florence was having a heatwave and so we enjoyed the pool and went nearly every day. We also enjoyed the air conditioning in our room. I think it was the only consistently cool place in all of Florence!

10/10

Exceptional

13 Jul 2017

Verified traveler

Great if you are still mobile :-)

Great charismatic place with pool, also the restaurant was nice!

10/10

Exceptional

12 Jul 2017

Graham

Nice quiet hotel - good location

Just far enough away from the city to be tranquil - yet still only 25mins walk to the main parts of the city (very steep hill in parts). Great restaurant around the corner!

Pool area very nice and not overcrowded.

Parking extra and limited spaces, although we didn't have a problem getting a space.

8/10

Excellent

04 Jun 2017

martin

Lovely hotel run by lovely staff we stayed for seven nights as you are about four miles from Florence centre you do have a bus stop directly outside the hotel or you can walk around 30 minutes as the footpath is shorter or like we did we hired a car at the airport and drove in you can find parking we went in early and around midday came back to the hotel swimming pool Gardens and air con
Food at the hotel was very good breakfast was a buffet dinner menu was good as was the food but same menu every night

10/10

Exceptional

26 May 2017

Annell

Beautifully landscaped and peaceful

Loved our entire stay. City bus stops right outside for easy access to city proper but far enough out for peace and quiet. The entire facility, including our room, was beautifully decorated and the staff was lovely.

8/10

Excellent

08 May 2017

Bill

Nice hotel close to City

We had a very pleasant stay of 2 nights in the hotel. Nicely located in the hillsides South of the river but easy access by bus, or on foot. (Although climb back up the hill could be difficult)

10/10

Exceptional

28 Mar 2017

Verified traveler

Beautiful hotel in an idyllic location.

The hotel is situated on a hill overlooking Florence. It is a truly stunning location offering tranquility, yet just a 20 minute walk into town. The room was spacious, well appointed and peaceful with all the usual amenities. Staff are very curtious and helpful. The terrace is sun drenched and overlooks a pretty garden and pool. It is the perfect location to recharge after the hustle and bustle of a days sightseeing in Florence.

10/10

Exceptional

25 Mar 2017

Tanya

Villa living just outside the city

Beautiful villa like hotel just a quick bus ride down to the centre of Florence. Excellent service with a wonderful breakfast, beautiful views from the rooms with a balcony. Would highly recommend.

Partner

10/10

Exceptional

24 Jan 2017

Verified traveler

Highly recommend especially if you have a car

Great place to stay if you have a car. Just close enough to the city center to walk but far enough away that you dont have to worry about limited traffic zones and expensive parking fees. Hotel charges €13 to park and its safe on their property. The walk to Ponte Vecchio is 20 minutes downhill. And to come back you can take the #12 Bus which drops you right in front of hotel. You can even buy the bus ticket at the hotel for €1.20. Very comfortable room and very clean. Breakfast is typical but one negative is the cappuccino is from a machine. But still taste ok.

Partner

10/10

Exceptional

20 Jan 2017

rakan

Excellent location, great service, amazing stuff

Definitely gonna back to this hotel soon. Lovely hotel

10/10

Exceptional

23 Dec 2016

red

Dec 22 2016

Beautiful old hotel manticually maintained. Friendly and helpful staff. Large grounds for a hotel close to a major city. A unique feature-you could have a glass of wine in front of a roaring fire

Partner

10/10

Exceptional

20 Dec 2016

Katherine

Very classy and quiet hotel

Really liked the setting with trees and away from the traffic and tourists. The hotel was very classic and comfortable. Had modern amenities with a nostalgic touch.

Partner

10/10

Exceptional

05 Dec 2016

Ivbor

Nice hotel at a walking distance to the centre

Very nice hotel, great staff, good breakfast, clean and comfortable rooms. Pleasant 20-min walk to downtown via charming streets and parks, our 9-year old daughter enjoyed it. Great view from the rooms to the surrounding hills and castles - try to get a higher floor to fully enjoy it. Comfortable lobby with a fireplace. We appreciated early check in and kindness of the staff allowing us to leave the car at the parking after the checkout, so that we could enjoy a few extra hours visiting Florence.

8/10

Excellent

02 Nov 2016

Billybream

A gem of a hotel

Spent 3 night's there last week, and would highly recommend.
Staff were helpful and location for us was perfect, away from the bustle of the town but easy access by bus. The walk to the town is about 30 mins but back is up a very steep hill and a challenge. Bus stops outside hotel and at €1.20 a bargin.
Our airport transfer was via taxis €24.
The breakfast was typical continental so no fry up the evening meal was not very exciting so we spent the other two evenings at the La Terrazza Del Principe which is just 5mins towards the town. Wow great experience would rate this place very highly.
Enjoyed Pisa by train, €19 return, great day out and so clean.
Now just a warning about mosquitoes, we got eaten alive, so take some protection.