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9.6/10Excellent890 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.4/10 9.4
Condition9.6/10 9.6
Amenities9.4/10 9.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About 138 Liberdade Hotel
With a stay at 138 Liberdade Hotel, you'll be centrally located in Lisbon, steps from Avenida da Liberdade and 9 minutes by foot from Rossio Square. This luxury hotel is 0.5 mi (0.8 km) from Marquis of Pombal Square and 0.6 mi (1 km) from Santa Justa Elevator.
Make yourself at home in one of the 72 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Lisbon? This hotel has 3412 square feet (317 square meters) of space consisting of conference space and a meeting room.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
-
You need to know
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 3586
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
- Airport shuttle fee: EUR 65.00 per vehicle (one-way, maximum occupancy 2)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: EUR 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Portuguese
English
Italian
French
Spanish
Nearby attractions
Avenida da Liberdade
0.1 km / 0.1 mi
Coracao de Jesus
0.3 km / 0.2 mi
Torel Garden
0.4 km / 0.2 mi
Restauradores Square
0.5 km / 0.3 mi
Botanical Garden
0.5 km / 0.3 mi
Coliseu dos Recreios
0.5 km / 0.3 mi
Principe Real Square
0.6 km / 0.4 mi
Cinemateca Portuguesa Museum
0.6 km / 0.4 mi
Rossio Square
0.7 km / 0.4 mi
Dom Pedro IV Statue
0.8 km / 0.5 mi
National Museum of Natural History
0.8 km / 0.5 mi
Marquis of Pombal Square
0.8 km / 0.5 mi
Miradouro de São Pedro de Alcântara
0.9 km / 0.5 mi
Rua Augusta
0.9 km / 0.6 mi
Praça das Flores
0.9 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about 138 Liberdade Hotel
100
reviews shown
Ionita
Very nice hotel in the heart of Lisbon. A bit on the expensive side but still a verry nice stay
Priscila
Perfect
Nedda
The property was clean and in a good location. Breakfast was really good and the staff were very nice and helpful and professional. We also enjoyed the cold water and the pastries in the lobby.
Ana
Every thing was wonderful at this Hotel, we loved it.
Lauren
Had 1 night in Lisbon. Was given our room and 4 hours later (as we were out exploring) asked to vacate and move to a different room due to their error. Hotel forced us to cut afternoon short and return to hotel to move belongings. Only to learn they had already been in our room to potentially move our stuff without our consent, even leaving the door, with all our belongings inside, completely ajar! We’e offered a complimentary drink for our troubles…what a joke
Peter and Evette
It was great experience at this hotel. The staff were excellent.
Balraj
Good location clean room. Shower was a bit slow needed more power. AC didn’t work to good. But overall a good stay.
Shoula
Excellent boutique Hotel
Great rooms
Spacious
Clean
Amazing location
Great staff
Great rooms
Spacious
Clean
Amazing location
Great staff
Mark
The breakfast was not very good.
Samya
Boa localização! Equipe da recepção mal educada, despreparada! Academia horrível!! Comida ruim! Boa limpeza! Café da péssimo! Hotel caro P o q oferece.
Manuela
Great location. Quiet, comfortable rooms! Nice restaurant on site. Valet parking was included!
Shoula
Excellent location!
Great spacious room.
Clean
Nice staff.
Great spacious room.
Clean
Nice staff.
Patricia
Excelent breakfast
Great location
Great location
Kenneth
Need to supply hair dryer in room. Very good breakfasts and restaurant.
Astha
Location is unbeatable. Hotel’s ambience is great. Staff is welcoming! Highly recommend !
Ryan
Great stay! Staff were wonderful and the room was top notch. You can’t beat the location either!
Steven
Great location, very clean rooms though somewhat cheaply and sparsely decorated for a supposed 5-star hotel. Breakfast offering was average compared to similar hotels in Portugal. We were on 3rd floor in new section of hotel and the street/alley noise was substantial into the early hours. I’d rate this hotel closer to a 4-star experience though the welcome and front desk staff is exceptional!
Lee
Shiny outside, Rotten core. Stay somewhere else.
I travel to Europe multiple times a year. I stayed at two other hotels in Portugal on this particular trip. Same procedure everywhere. Pictures of the passports, confirm payment for the room and incidentals, sign.
My flight was early in the morning. My companion's was later in the day.
She stopped at the desk as a courtesy to let them know that they could clean the room. Their response was to hold her and make her pay for the room and incidentals even though it was already taken care of. They humiliated her for almost 5 hours. Of course she was embarrassed at her treatment, and panicked that she was going to miss her flight. Her credit card was frozen because of the random international charge. She was reduced to years.
She managed to secure all but 250 Euro through friends back home until finally they used my credit card for the balance.
I have never even heard of a hotel with such blatant disregard for hospitality or basic human kindness. They took distinct pleasure In hurting a person when they had the ability to satisfy themselves the whole time. They just chose not to.
During our stay, we couldn't figure out why something was just off. The staff was either smug and callous or operating out of fear. It's clear that this is a foundational culture issue that will pollute your experience.
I would highly recommend you choose somewhere else to stay.
I travel to Europe multiple times a year. I stayed at two other hotels in Portugal on this particular trip. Same procedure everywhere. Pictures of the passports, confirm payment for the room and incidentals, sign.
My flight was early in the morning. My companion's was later in the day.
She stopped at the desk as a courtesy to let them know that they could clean the room. Their response was to hold her and make her pay for the room and incidentals even though it was already taken care of. They humiliated her for almost 5 hours. Of course she was embarrassed at her treatment, and panicked that she was going to miss her flight. Her credit card was frozen because of the random international charge. She was reduced to years.
She managed to secure all but 250 Euro through friends back home until finally they used my credit card for the balance.
I have never even heard of a hotel with such blatant disregard for hospitality or basic human kindness. They took distinct pleasure In hurting a person when they had the ability to satisfy themselves the whole time. They just chose not to.
During our stay, we couldn't figure out why something was just off. The staff was either smug and callous or operating out of fear. It's clear that this is a foundational culture issue that will pollute your experience.
I would highly recommend you choose somewhere else to stay.
Andrew
Great experience at 138, we would love to stay there again were we to head back to Lisbon in the future.
Maria helena
The breakfast is very good and the bar aldo
João E
Large and clean room!
Very good breakfast, with a lot of variety of food!
Very good breakfast, with a lot of variety of food!
Min
Friendly staff
Robert
Fabulous location, very comfortable and spacious rooms, a full and quality breakfast, extremely pleasant staff. What’s not to like? This is our go-to hotel in Lisbon.
Jan Eric
Superb, everything was exellent!
Barbara
Hotel location is amazing, staff is wonderful! The restaurant is perfect, great food and drinks. Completely recommend staying at 138 Hotel
Michael
Great place and staff, ideally located for visiting Lisbon’s tourist sites
Otto
Centrally placed good hotel with a decent breakfast. Staff in the restaurant are forgetting things and serving wrong orders bur are very friendly. Gym small with few machines so good chance they are occupied.
igor
Very nice, clean hotel, comfortable room. Friendly staff, exceptional breakfast. Great location.
Aleksandra
138 Liberdade Hotel was a good choice overall. It is very well located on a main shopping street, which makes it convenient for exploring the area. The room was clean and spacious, and the service was good throughout our stay. Breakfast was just okay, but the coffee, tea, and pastel de nata station was a lovely extra and a very nice bonus.
jane
Staff were very kind and helpful, which was a pleasant surprise as I had read earlier reviews to the contrary. The room overlooking Avenida Liberdade was large and comfortable for two people. The hotel decor overall is dark, which is difficult for the eyes to adjust when it is sunny outside (most of the time) in Lisbon.
Monika
Great location and. Decent size rooms. Food is great, they have a bar and dining inside and out.
Nicole
This hotel was not a good experience. The staff was not friendly and our checkin was very cold. We had to literally go outside to get to our hotel room. It was in a different building. And when we wanted to open our curtains in our room, the outdoor dining area was right there staring in at us.
Jonathan
Very modern decor. Excellent location in a busy nice neighborhood, shops on the street, restaurants in the area, walking distance to downtown and areas of interest, great access to Metro and good access to buses and trams. Staff were very helpful
Rose
The staff was so friendly and helpful. Our room was clean and actually had a real door to the bathroom for privacy. We were within walking distance of some nice restaurants and shops.
jason
Amenities in room quality went down, shower handheld piece didnt work, safe didnt work, room has poor design and layout.
Allan Mercader del
Breakfast was good!
diana
Room was great !!
Lisa
Friendly doorman!
mark
Odd gave us a handicapped room. Toilet at waste high and shower at shoulder high
I get it but 6 ft 3 makes it hard to shower
And my wife had issues using bathroom
Not good if tall or short
I get it but 6 ft 3 makes it hard to shower
And my wife had issues using bathroom
Not good if tall or short
Farhana
Staffs were very professional and nice!
Oscar
Excellent hotel with a perfect location and very clean rooms. We stayed twice in the last 15 days, and the highlight of the hotel is definitely the staff — both the front desk and the breakfast team were excellent, with special thanks to Martin, who was outstanding. Highly recommended.
Isaac
Best stay ever. The hotel is beautiful with its ow quirky features. The staff were amazing, helpful and friendly. We enjoyed and would 1000% recommend this hotel. Location was perfect as well.
Marco
Localização ótima. Quarto silencioso como pedi. Doorman extremamente simpático e educado.
Quarto confortável. Gostei.
Quarto confortável. Gostei.
Carlos
Old, needs TLC
philippe
Everything perfect
Deud Calil
Everything was perfect ! Amazing stay ! Cleaning, staff, amenities, breakfast
Raad
Excelente
Rafael
Melhor hotel de Lisboa! Uma segunda casa!
Dana L
Very nice hotel and staff were quite helpful. Lighting in the room was dim. Room was spacious.
Stephen
Lovely staff.
Craig
Tidy room, lovely breakfast, helpful staff and a very nice smelling hotel.
Herman
Great location amazing staff
Jazz
Great location
Christine
Staff courteous, very clean room. Great staff
Wendy
Yes
Jacob
This is not a 5 star hotel. Service good and staff very good. But overall hotel don’t live up to my expectations of a 5 star hotel. Location really good
Patricia
The location of the 138 Liberdade is wonderful -- we could easily get to the metro, trams and many restaurants several museums and neighborhoods. The staff was amazing! they helped us find good places to see the sunset, great restaurants, and transportation options. They even provided ice for my sore foot! We really enjoyed our 5-night stay and would have loved to stay longer.
Andrew
Location and room size
kim
Amazing hotel great location.
Staff very willing to assist.
We arrived earl as we had a tour and arrived from crise ship. They held our luggage when we arrived back in our room made for an easy transition
Great stay
Staff very willing to assist.
We arrived earl as we had a tour and arrived from crise ship. They held our luggage when we arrived back in our room made for an easy transition
Great stay
Ragavan
Everything is amazing
Catherine
The room was great especially the terrace. The dining room/breakfast was great. The staff went over and above.
jennifer
The room was very large, the balcony was huge. The breakfast was great. The people working here were very friendly and helpful.
Elaine
Everyone was amazing. The front desk staff. The restaurant and bar staff went above and beyond our expectations
Rayna
Our stay was absolutely wonderful — the staff were warm, attentive, and made us feel truly welcome from the moment we arrived. The rooms were elegant and comfortable, and every detail reflected exceptional care and hospitality.
Greg
This hotel exceeded our expectations. Excellent location on Liberdade. Smaller boutique hotel. Great service, friendly staff. Chic lobby, bar and dining room. Classy. Live piano and violin during evening dinner period. Very clean. Food quality good. Breakfast buffet was great. Access to metro within 100 metres. Weather was too cool for the outside terrace area. Fitness room is spartan. Room was as expected. Overall, it meets its 5-star rating. Would stay there again.
Ann
Staff, clean, service- very nice
Beds were super comfortable. Shower was great.
Beds were super comfortable. Shower was great.
Shanthi
We had a great stay here. The location is super convenient and made it easy to get around. The staff were very helpful and accommodating throughout our visit, which we really appreciated.
The room itself was comfortable and well-kept. The only thing to note is that some of the rooms on the upper floors facing the street have windows placed very high up on the wall, so you don’t get much of a view. This wasn’t a big issue for us since we were out exploring most of the time, but if you’re someone who enjoys spending time in the room and wants a view, it’s something to consider.
Overall, a pleasant stay and great service in a very accessible location.
The room itself was comfortable and well-kept. The only thing to note is that some of the rooms on the upper floors facing the street have windows placed very high up on the wall, so you don’t get much of a view. This wasn’t a big issue for us since we were out exploring most of the time, but if you’re someone who enjoys spending time in the room and wants a view, it’s something to consider.
Overall, a pleasant stay and great service in a very accessible location.
Paul
Yes u can have a buffet and also order other stuff really good food. Staff extra friendly dinner in the restaurant was awesome.
Nick
Wonderful! They came to our rescue after we condoned our first hotel, which was dirty and unsafe. 138 was clean and staff was friendly and helpful! I highly recommend this hotel.
Gayle
A beautiful hotel in an excellent location. The rooms were spacious and well designed.The staff was absolutely outstanding! Every need was taken care of within minutes. The food at the restaurant was delicious, complemented by beautiful live violin music. I can’t say enough great things about this hotel and we will be recommending it to all our friends.
amy
It was very clean everyone was very helpful . 5 star for us
marjan
Very clean overall
Bruce
O
carol
Staff was excellent
Ivam
Perfeita !
Como observação desta vez achei o café da manhã com uma qualidade e opções inferior a outras estadias anteriores .
Como observação desta vez achei o café da manhã com uma qualidade e opções inferior a outras estadias anteriores .
Stacey
Great time.
adam
Great location, quality of room and size, clean, quiet, nice outdoor seating off bar/restaurant, efficient checkin/out, great service.
Rahul
Nice spot and clean hotel
angela m de m
Equipe competente , atenciosa e muito gentil, sobretudo no restaurante .
O ponto negativo, que gera algum desconforto é referente ao banheiro : o chuveiro é dentro da banheira , alta e com piso escorregadio. Não possuindo bidê , poderia ter uma ducha higiênica.
O ponto negativo, que gera algum desconforto é referente ao banheiro : o chuveiro é dentro da banheira , alta e com piso escorregadio. Não possuindo bidê , poderia ter uma ducha higiênica.
Lars
The hotel is conveiniently located on the upscale Liberdade avenue with many of the Lisbon attractions located within walking distance. We found all the staff to be friendly and forthcoming. Special thanks to Ines (inez?) at the front desk for helping to pay my parking ticket using her personal phone. The included breakfast was good and offered a wide variety of treats. Our room was nice with two fairly large windows facing the lively street but without letting in any noise.
We thought that the interior was a bit too dark with so much black color being applied everywhere.
We would stay at 138 Liberdade again.
We thought that the interior was a bit too dark with so much black color being applied everywhere.
We would stay at 138 Liberdade again.
Ivam
Perfeita
Raymond
Good location, quiet and friendly staffs. Room size is good enough but the bathroom is very slippery. It should have some anti slip sheets in the shower.
Camila
Hotel maravilhoso! Quarto limpo e espaçoso. Localização maravilhosa, na e staff impecável! Voltaremos com ctz!
Maria i
Charme e conforto no coração de Lisboa
Um dos melhores hotéis que já fiquei na vida. Localização maravilhosa, funcionários super solícitos e simpáticos, café da manhã incrível, quarto super confortável com um ótimo tamanho. Nos sentimos mimados e bem cuidados em toda a estadia. Oferecem pastéis de nata, café e chá o dia todo na recepção e também um ótimo pró seco. Nada de negativo, experiência vip
murray
The only thing was not having a door in the shower. Water outside the shower.
Amy
THIS HOTEL WAS WONDERFUL! THE ROOM, STAFF, FOOD, LOCATION WAS PERFECT!
Carol
One of the best hotels in Europe. In the hub of everything but quiet. Beautiful garden and great breakfast. Highly recommend!!! We loved it!
Katie
A Perfect Boutique Luxury Stay at 138 Liberdade
Our stay at 138 Liberdade was absolutely fantastic from start to finish. This beautiful boutique five-star property is set in the best neighborhood in Lisbon, right along a fabulous street filled with luxury shopping and dining. It’s the perfect blend of elegance and comfort.
The rooms were a very nice size, spotless, and refreshed daily with care. One of our favorite spots was the charming back patio ideal for afternoon cocktails, or simply enjoying the atmosphere. The fresh sushi made daily was an unexpected delight, and the stylish indoor bar with its piano created a wonderful ambiance for evenings.
What truly set this property apart was the service. The staff were warm, professional, and always ready to help whether making excellent dining recommendations and reservations, or assisting with transportation and logistics. Prior to our arrival, they even organized airport transfers and communicated via email to ensure every detail was taken care of.
As a luxury travel designer, I was especially impressed with the high level of attention and personalization throughout. This hotel exceeded expectations in every way, and I would highly recommend 138 Liberdade to anyone seeking a refined and memorable stay in Lisbon.
Our stay at 138 Liberdade was absolutely fantastic from start to finish. This beautiful boutique five-star property is set in the best neighborhood in Lisbon, right along a fabulous street filled with luxury shopping and dining. It’s the perfect blend of elegance and comfort.
The rooms were a very nice size, spotless, and refreshed daily with care. One of our favorite spots was the charming back patio ideal for afternoon cocktails, or simply enjoying the atmosphere. The fresh sushi made daily was an unexpected delight, and the stylish indoor bar with its piano created a wonderful ambiance for evenings.
What truly set this property apart was the service. The staff were warm, professional, and always ready to help whether making excellent dining recommendations and reservations, or assisting with transportation and logistics. Prior to our arrival, they even organized airport transfers and communicated via email to ensure every detail was taken care of.
As a luxury travel designer, I was especially impressed with the high level of attention and personalization throughout. This hotel exceeded expectations in every way, and I would highly recommend 138 Liberdade to anyone seeking a refined and memorable stay in Lisbon.
John
N/A
Glen
Avenida Liberdade is the main shopping area in Lisbon, and the 138 is in the heart of it. Everything about the hotel was perfect for us: front desk, the rest of the staff, the restaurant and the parking (since we were renting a car to drive to Barcelona). The room and the restaurant were great.
Larry
X
Larry
The location of 138 Liberdade is amazing. The gentleman at check-in was friendly and efficient. Unfortunately, the noise from the hallways and other rooms made the stay challenging. Beyond that, the restaurant needs major attention at breakfast. The first day, we were presented with menus to order cooked items. The second day, no menus, lights off, coffee machine broken, and long waits to get coffee orders. The inconsistency was not only frustrating but also unprofessional. I would not consider the property 5 star as it needs significant improvements with regards to service and noise control.
yan
Nice experience.
Julie
Perfect for a city trip to lisbon
Lovely hotel and excellent services.
Ideal location for a 4 day trip to Lisbon.
Ideal location for a 4 day trip to Lisbon.
Kathryn
This was such a wonderful place to stay! It certainly was in the fancier shopping district, but close to many areas. This is the Liberty district which has beautiful sidewalks and trees. I was so impressed! The breakfast was well worth it! Will definitely stay here again!
For some reason this app isn’t working well- but I’m giving 5 stars for everything.
For some reason this app isn’t working well- but I’m giving 5 stars for everything.
John
Nice sized room, great staff and bar and breakfast. I really enjoyed that. great atmosphere. i loved listening to live music. a few suggestions for improvement: more comfortable chairs in the lobby. also the sink is a bit small. plenty of space in the area so include extra sink or even counter top. also the shower was a bit hard to get in and out of and set the temp before entering. but other than that it was a lovely hotel
Janice
Wonderful hotel in a great location on Avenida de Liberdade. Great walking avenue, with lots of dining options, incredible shopping, very convenient to the Metro. Staff was very friendly (as is almost everyone from Portugal) and helpful. They made numerous arrangements for activities, all of which were top notch. We chose to be along the avenue, but if you don't like street noise, ask for a room off the street.
Melahat
Rooms not updated
Melissa
Breakfast was excellent
Excellent sevice
Area is perfect in the centre of the city
Excellent sevice
Area is perfect in the centre of the city
Location & surroundings
138 Liberdade Hotel
Av. Liberdade 138-142, Lisbon, Portugal
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