Name: Chiringuito Tulum
Address: Carretara Tulum Boca Paila Km 8.2, 2 yes, Tulum, 77780, MX

10/10

Exceptional

01 Aug 2026

Catalina

Located in a quiet sector with free parking across the road. Greeted at the reception area with a refreshing complimentary fruit juice. The room was clean and minimally nicely decorated. The private pool on the rooftop was a lovely touch when celebrating a birthday! Complimentary breakfast was delicious. MUST TRY THE AGUA CHILE & CEVICHE @ PIEDRA LADRILLO RESTAURANTE!!!

10/10

Exceptional

12 Jul 2026

Gil

Big fan of the staff. Room was great. Couldn’t say enough nice things about this place.

10/10

Exceptional

07 May 2026

Paul Dominic

Lovely holiday spent at the hotel! It blends into the scenery perfectly. The food is delicious and the staff are so helpful and charming. The only issue (that effects the area) is mass tidal seaweed which slightly ruins the aesthetics and the water between about April - July - worsened, no doubt because rising ocean temperatures

Partner

10/10

Exceptional

23 Apr 2026

Shauna

Clean, cute, friendly place on a beautiful beach. We appreciated the small property (only 14 rooms), and the quiet vibe that allowed. Only downside to that is that the pool and lounge area was also very small, with only four loungers total. so, you hope for the other visitors to be out and about ;). The staff is very attentive and friendly, and the grounds are beautiful in the Tulum boho/rustic vibe. We also found the location to be great for great restaurants and shopping, and we walked to virtually everywhere we wanted to go (about a mile or two walk in either direction). We really loved our time here.

Friends

10/10

Exceptional

26 Nov 2025

Niloofar

We had a nice stay at Chiringuito for 4 nights

10/10

Exceptional

14 Nov 2025

Cristie

The beach views from my suite was amazing! The entire staff was lovely and very attentive. I loved the music selection at the beach club, too. This is a very well run hotel and Im grateful for their hospitality. I will visit again for sure!

Leisure Self

10/10

Exceptional

27 Oct 2025

Alice

The oceanfront suite exceeded my every expectation! Huge balcony with stunning views. Spacious room with separate living area. Beautiful bathroom connected to dressing area with spacious shelving and room to hang up clothes. This room was absolutely perfect. There’s nothing I would change. The grounds are gorgeous, and the staff is friendly. Peaceful and serene, small luxury hotel great to retreat and recharge individually or for couples, also family friendly no “party vibe” Located at the south end of the hotel zone surrounded by spas, restaurants, shops, etc. what more could you ask for?

Leisure Self

10/10

Exceptional

30 Apr 2025

James

Lovely stay! Amazing service from everyone, shout out to Santos who looked after us so well in the bar/restaurant. They go above and beyond to make sure you have everything you need. Hotel is beautiful, ideal location in S. Tulum to do lots of things or just chill at their stunning beach/poolside. Will come again.

Friends_and_family Family

10/10

Exceptional

28 Feb 2025

Medardo

N

10/10

Exceptional

04 Jan 2025

Miguel Angel Andrades

Tuvimos el placer de alojarnos en este maravilloso hotel Chiringuito y quiero destacar especialmente el excepcional servicio brindado por el equipo del hotel principalmente a Matías Domínguez y Lautaro Videla.

Desde nuestra llegada, nos recibieron con una cálida sonrisa y nos ofrecieron una atención personalizada que hizo toda la diferencia. Nos ayudaron a planificar nuestras actividades diarias, nos recomendaron restaurantes increíbles, y siempre estuvieron súper atento de nosotros durante 5 días que estuvimos en el hotel (diciembre 29,2024 a enero 3,2025).

Además, fueron muy atentos al ofrecernos información útil sobre los alrededores y cómo aprovechar al máximo nuestra visita. En varias ocasiones, incluso se adelantaron a nuestras necesidades, asegurándose de que todo estuviera perfectamente organizado, como los traslados y las entradas a eventos locales. Nos hicieron sentir muy cómodos y cuidados en todo momento.

Es raro encontrar un nivel de atención tan alto y un equipo tan dedicado. Definitivamente, este hotel y su equipo de concierge son una de las razones por las que nuestra experiencia fue tan memorable. Muchas gracias Matías y Lautaro!!

El hotel estaba increíble, súper limpio con un ambiente bohemio. Excelente comida y ambiente. Esta localizado en una zona bastante tranquila al sur de Tulum a minutos de lugares como BeTulum y Nomade.

¡Recomiendo encarecidamente este lugar a cualquiera que busque una estancia sin preocupaciones y con el mejor servicio!

Leisure Partner

10/10

Exceptional

24 Dec 2024

Nastassia

Had an amazing time at this hotel. Very nice area, clean and cozy. Atmosphere makes you wanna come back here. Staff is very attentive. 10 out of 10

Leisure Friends

10/10

Exceptional

22 Dec 2024

Wojciech

Incredible spot!

10/10

Exceptional

05 Dec 2024

Adnan

Very beautiful property. Staff is very helpful, from the front desk all the way to the servers. Food was amazing at the restaurant.

Leisure Family

10/10

Exceptional

11 Nov 2024

Sergei

My favorite hotel in tulum. Hands down. Everything from the room to the food to the location to the staff members is excellent

Leisure Family_with_children

10/10

Exceptional

31 Aug 2024

JASPREET

Chiringuito Tulum - A Dream Vacation!

I recently had the pleasure of staying at **Chiringuito Tulum** from August 20-29, and I can honestly say it was one of the best vacations I’ve ever experienced. From the moment we arrived, we were greeted with warm hospitality, and it only got better from there.

**Location & Beaches:**
The location is absolutely perfect, with everything just a short walk or bike ride away. The beaches are pristine and exceptionally clean, making it easy to spend hours lounging in the sun or enjoying the crystal-clear waters. You can really tell they take great care of their surroundings.

**Free Breakfasts & Dining:**
The complimentary breakfast was a delightful surprise each morning—fresh, healthy, and delicious! It gave us the perfect start to our day. Whether you want a traditional breakfast or something unique, they’ve got it covered.

**Views & Ambiance:**
The views were absolutely breathtaking, especially during sunrise and sunset. Whether we were relaxing by the beach or on the rooftop terrace, the sights were mesmerizing. It’s truly a tranquil escape from the hustle and bustle.

**Special Thanks:**
I want to give special thanks to **Isa**, **Mateo**, **Gregory**, **Veronica**, and **Jenny** for making our stay unforgettable. They were always so attentive, and their warm personalities really made us feel at home. Great room service.

A special shoutout for the **free suite upgrade**—it was such a wonderful surprise and made our stay ev

Leisure Family_with_children

10/10

Exceptional

20 Aug 2024

Daniela

The best place to relax and enjoy a beautiful beach view. 😍 breakfast was delicious!

Leisure Partner

10/10

Exceptional

09 Aug 2024

Geoffrey

Lovely beach with loungers always available. Staff very helpful. Great breakfast. Garden room was comfortable and very quiet.

Leisure Partner

10/10

Exceptional

29 Apr 2024

Jordan

Can't recommend it enough. The staff are amazing and so caring. The food was (particularly the steak tacos) lovely, and it's in walking distance to several great bars and coffee shops. We will definitely be coming back.

Leisure Family_with_children

10/10

Exceptional

30 Mar 2024

Jeff

We had a great stay. Staff was awesome. Would definitely stay here again

Leisure Family

10/10

Exceptional

21 Nov 2023

Marian

Great location. Awesome staff

8/10

Excellent

21 Oct 2023

Jeffrey

Boutique style, friendly staff

Leisure Partner

8/10

Excellent

23 Jul 2023

ANA

My only advice is don’t consume anything from the restaurant… they charged me 70$ us for 3 diet cokes
The rest … staff was amazing , and hotel.

6/10

Pleasant

14 Jul 2023

Nathan

Read if AC is important to you

It's a good location, and nice place overall. Unfortunately the air conditioner in our room could not keep up with the Tulum summer temps at all, was a bit tough to sleep. I thought maybe it's just a Tulum thing, but the air conditioner where we stayed the next day in Tulum worked great.
Also, this wasn't a huge deal for me, because room overall was clean, but the bathroom trash from previous guest was not emptied before we arrived, including a used baby diaper.
If it was cheaper to stay here I might not mention these types of details but good to be aware if you are paying higher rates for a more premium hotel.
I like their food, just be ready to pay big city prices.

Partner

10/10

Exceptional

01 Jul 2023

Anika Ferdous

Such a beautiful hotel, with private beach access. Super convenient location but not too crowded. Front desk was very helpful, gave us great recommendations

Leisure Partner

6/10

Pleasant

30 Jun 2023

Luis

Place was clean, but the room had bad smell, we had the most expensive suit with private pool (overprice to be honest)
Breakfast was included but very limited (all you can eat is eggs)

10/10

Exceptional

25 Apr 2023

Judith

A perfect little gem

What a lovely, quiet little gem! So glad we stayed here. The continental breakfast was just perfect and their shrimp tacos are delicious! We had the pool all to ourselves- a lovely oasis! Beach area is beautiful, service staff are wonderful.. can't say enough!

Partner

8/10

Excellent

10 Mar 2023

Angel

I liked the overhead shower head and the constant flow of hot water. I didn’t like the see weed.

Leisure Family

10/10

Exceptional

25 Feb 2023

Leslie Jan

Great hotel, exceeded our expectations. Loved the private pool on the roof. Nice quiet location. Totally gorgeous!

Leisure Family

10/10

Exceptional

18 Feb 2023

Claudia

Chiringuito Tulum

We loved out stay at Chiringuito. This small boutique hotel was located at the end of the very busy hotel zone, so it was quiet and calm in the area. Some nice restaurants within walking distance from the hotel. The beach was nice but the winds brought in alot of sea weed (normal for this area) The staff was very friendly, especially at the restaurant. The food and drinks at the hotel restaurant was really good! Our bathroom was a little dirty when we first arrived, but the rest of our stay was clean and we had no issues. The hotel pool is very small and not much for swimming. I would def recommend this hotel for couples.

Partner

4/10

Poor

29 Aug 2022

Amanda Lori

The property was ok being on the beach was nice but had to check out early there was no running water for an entire day staff kept giving me the run around about when it would be fixed. Their towels we’re very thin and hard. All and all it was a disappointing stay especially for my boyfriends birthday. This hotel is priced and advertised as 4-5 star hotel at most it was 3. Disappointing wouldn’t come back.

Leisure Partner

2/10

Poor

06 Aug 2022

justin

I didn't like that they lied about free breakfast. Spent an extra $300 on breakfast. Bread and fruit was \"free\". Everything else you had to pay for. Then the lights go out and no shower water.

Leisure Friends

10/10

Exceptional

26 Jul 2022

Donna

The hotel was absolutely AMAZING! great staff, great location and beach-amenities INCREDIBLE!

Leisure Family

10/10

Exceptional

15 Jun 2022

Toi

I absolutely loved this property. The rooms were very comfortable, spacious, and peaceful. I especially loved the gentlemen at the front desk. They were friendly, pleasant, & extremely accomodating with every request and even packed us a lunch for the long bus ride to airport. I would definitely recommend this property to my friends. My only note would be to maybe add a TV to the room for those rainy days when you are stuck inside :)

Leisure Partner

8/10

Excellent

13 Jun 2022

Upanesh

Good property - had issues with air conditioning but staff was nice and fixed it for most part

Leisure Friends

10/10

Exceptional

07 Jun 2022

Renee

Amazing perfect off to the side stay. Perfect spot for a quiet relaxing stay

Leisure Family

10/10

Exceptional

23 May 2022

Lilia

Loved this place would definitely stay there again ❤️

Leisure Family

8/10

Excellent

11 May 2022

Vivien

Nice hotel. Very good food. Friendly staff.

Business_and_leisure Partner

4/10

Poor

10 Apr 2022

mafalda queiroz

Hj

10/10

Exceptional

05 Apr 2022

Yotam

We had a small issue with our room selection when we checked in (it didn't match the photos) but the staff was able to address our concerns quickly and remedy the situation. The resort staff are all very friendly and helpful.

The lunch at the restaurant had some of the best food we had during our entire trip, would highly recommend enjoying it. It's extensive and we ordered it a few times and it was always fantastic.

If we go back to Tulum we would at the very least visit the hotel for lunch, if we weren't able to get a room.

Leisure Partner

10/10

Exceptional

01 Apr 2022

Stephen

The property is very nice and I will return next month when I return from Lima Peru

Leisure Self

6/10

Pleasant

15 Mar 2022

Peter

This resort is overpriced for what they actually provide. Breakfast was included but after the first morning (we paid extra to get a better breakfast) we ate at Be Tulum each morning thereafter. The room had a Nespresso machine but this was not complimentary - we found out on check out. The staff were pleasant. We would not stay again.

Leisure Partner

10/10

Exceptional

08 Mar 2022

Daibelys

Super nice hotel, right on the beach, staff was amazing! At first it was weird to only contact them through WhatsApp but everything was prefect!

Leisure Partner

10/10

Exceptional

08 Mar 2022

Deborah

The hotel was outstanding and the beach like no other!!

Leisure Partner

10/10

Exceptional

02 Mar 2022

AMANDA

Loved it! Staff and property are amazing!

Leisure Friends

10/10

Exceptional

10 Feb 2022

Marisa

Absolutely beautiful with wonderful service! Photos don’t do it justice

Leisure Friends

6/10

Pleasant

27 Dec 2021

Verified traveler

Cute, small hotel with a few opportunities

We enjoyed our stay at this cute and small hotel. Not a 4-star in my opinion. A few areas of improvements:
1. Parking: lot was across the street from hotel and half the time there was no space for us as they let workers park their cars there, too. Had to double park and leave key with security.
2. Beach: they only had 6 umbrellas in total and if you didn’t get there early you were out of luck. Same with beach towels - not enough and on two days we did not get any because they had run out
3. Restaurant: dinner menu is way overpriced and does not have a good selection. Also, the two times we ate there, they were out of the menu items we actually wanted to order. Twice at breakfast we were served cold (and probably old) coffee and it seemed to be a hassle asking for a simple second refill of coffee.
4. Noise: the hotel was getting work done at the terrace of the restaurant - not an issue in and of itself - but the hammering and sawing noise started at 7am every morning including on Christmas Eve and Christmas Day. We heard another couple complain about that with management and they were told there’s nothing they can do about that.

Friends_and_family Family

10/10

Exceptional

23 Dec 2021

Laura Ann

This was an amazing, relaxing, gorgeous place to be. So different from the hustle of Cancun. We cannot wait to come back. Know that you cannot throw paper in the toilet - this was new for me. The grounds, service and staff were great; big shout out to Israel for helping with excursions, big shout out to Gregorio, Norberto and countless others for serving us with a smile, patience and efficiency. Overall I want this to stay a quiet, unknown place just for us but know it’s worth it and you should stay here!! Well done Chiringuito ❤️❤️

Leisure Family

10/10

Exceptional

04 Dec 2021

Patrick

The staff were amazing and fully accommodating, the food was out of this world, and the hotel is in the perfect location. Would highly recommend this hotel to anyone looking to have a relaxing, Tulum experience.

Leisure Partner

10/10

Exceptional

13 Nov 2021

Kelly

We had the most incredible time at Chiringuito. After a long day of travel we arrived to a late dinner and had the restaurant to ourselves! We had the most incredible service and fish right off the boat (saw a video of the chef picking it). From there the service continued to be the best we had on our entire trip to Mexico or maybe ever. They were all such nice people and the food is the best around, seriously after we left and moved hotels due to avail we considered going back we missed the food and cocktails - the morning breakfast is nothing fancy but its all fresh and house made, different pastries daily, fruit, and amazing jams! Reading other reviews not sure what others are talking about, everyone that worked here spoke great english, no problems whatsoever. They have a DJ/live music on the beach sat/sun and the beach set up is the best, quieter area that down the road and you get to be closer to the ocean than a lot of other hotels (also means incredible star gazing at night). The front desk support was great, both nice but Isra happened to be there when we were planning our week and he hooked us up with great recs and offered to help us even after we had to move hotels. The location is great, not as loud or crowded but still walking to everything. Would def recommend to friends and go again! The rooms are clean, not many amenities and to be honest the beach is so nice we didn't use our private pool but it was simple, clean and cozy.

Leisure Partner

10/10

Exceptional

12 Nov 2021

Allen

The rooms are very large and comfortable. We loved the included continental breakfast especially the service from Gregorio! Also the gentleman at the front desk, who was there every day was friendly and professional.
Our only real complain was that the lightbulbs are very dim and it was almost impossible to read in the room.
The road to the resort is a nightmare! It’s very dark walking at night and there are no sidewalks so bring a flashlight or use your cellphone so cars can see you.
Every meal we ate, in the hotel or out was excellent. I especially like the smokehouse restaurant, very tasty, casual and inexpensive.

Leisure Family_with_children

10/10

Exceptional

03 Nov 2021

Rita

We loved loved this hotel!!! In every way an amazing experience! We would totally recommend your stay with them.

Leisure Partner

10/10

Exceptional

03 Nov 2021

Amanda

This is such a beautiful quaint place right off the beach. The food was 5 star, the decor gave off a modern Aztec vibe, and the service was excellent. We had the ocean view suite and it was magical. Highly recommend viewing all the beautiful stars at night and falling asleep to the ocean waves.

Leisure Partner

10/10

Exceptional

01 Nov 2021

Talene

I am so happy that I booked Chiringuito Hotel for our stay in Tulum Beach. From the moment we arrived, we were greeted by friendly and helpful front desk staff, as well as a refreshing drink. We booked a Deluxe Terrace Room with Private Pool. The room was lovely and the extra outdoor space with the patio as well as the rooftop terrace with pool was great! The property is very nice and well kept. The restaurant on site is fantastic. The continental breakfast you get is perfect with lots of fresh fruit, breads and pastry, and yogurt, granola, jams and butter. If you're not a big breakfast eater it's great. And if you do love breakfast, the restaurant has wonderful dishes. The beach access is so easy, and the beach is really nice. There's full service on the beach from the restaurant. The location of the hotel is great. It's about a 15 min walk or 5 min taxi ride from the busy area (think Gitano, Arca etc.), which is nice. But it's super close to the trendy hotels and beach clubs of Be Tulum, Nomade and Casa Malca. There's also a small stretch of nice restaurants and shops that is a minute walk away. Overall I am so pleased with our stay and will definitely return to Chiringuito Tulum.

Leisure Partner

8/10

Excellent

30 Sep 2021

Nena

Management needed

Great hotel, excellent service, bad property management and upkeep. From 11am to 6pm they worked on adding a structure for one small rental room. So the drilling and hammering and sawing noise just reverberated throughout the first four units. And if you were outside on your deck the noise bothered the first 8 units. Then the roof pool didn’t always work properly, light out, jets out, not full of water, paint peeling off, cloudy water, roof deck doesn’t allow water to run off, just puddles for you to slip on. Don’t get me wrong, the place is nice, and the service was excellent. But there’s only so much they can do when management directs them to put guests next to their construction zone. They should of just closed for a week or two, build out that extra room, and then tackle all the deferred maintenance issues the place had. Then they’d probably get higher ratings everywhere. Currently, they’re advertising for reviews like this. Also, great kitchen and cocktails! :-)

Partner

10/10

Exceptional

26 Sep 2021

Marie

This was one if the best trips and experiences. The room, the beach, the FOOD (so healthy and fresh!). But particularly the staff were the best I have ever experienced. So service oriented and Jafhed was exceptionally good.
Highly recommend this place!!!

Business_and_leisure Partner

10/10

Exceptional

15 Sep 2021

Estefany

This was amazing. A place where you can unplug and enjoy a great vacation. The hotel was eco friendly with amazing views. Honestly you have to see it. There’s one restaurant on site and the food was amazing. We had 2 waiters Sergio and Eduardo and they provided great service. Super friendly and knowledgeable about the food and the area. Paco was the main guy at the front desk and he was great. Anything we needed he made it happen. Not just reservations and recommendations but if we needed something from a store he would find a way to get it to us so we didn’t have to leave. It was my first time in Mexico so I was a little skeptical of the safety but I felt really safe at this place. Thanks for a great experience guys! I hope to be back soon ❤️

Leisure Family_with_children

10/10

Exceptional

21 Aug 2021

Verified traveler

I can't say enough great things about this hotel! The hotel has great food and amazing cocktails as well as perfect beach amenities. I also have to give a shout out to Israel who helped us out so much with our plethora of questions. Overall, this was a perfect place for my friends and I to stay in Tulum. Note that this place in my opinion is a perfect location on the beach because it was close to everything, but just far enough away to also enjoy a quieter vibe. I would definitely come back again.

Leisure Friends

10/10

Exceptional

09 Aug 2021

Verified traveler

great location, comfortable beds, beautiful beach, phenomenal staff.

Leisure Family

8/10

Excellent

05 Aug 2021

Verified traveler

Easy access to beach
Good location

Leisure Family

8/10

Excellent

01 Aug 2021

Verified traveler

Good hotel, a little bite expensive for what you got.

Leisure Family

10/10

Exceptional

18 Jul 2021

Verified traveler

Amazing

Leisure Partner

10/10

Exceptional

17 Jun 2021

Verified traveler

I loved the location and the restaurant area the food was amazing!

Leisure Friends

10/10

Exceptional

07 Jun 2021

Verified traveler

Everything. It was fantastic!! We loved it!!

Leisure Friends

10/10

Exceptional

30 May 2021

Jason

Great staff!!!

The service was amazing and everyone was extremely helpful and accommodating. Highly recommend it for the small size, only 13 rooms, and attention to detail. Great stay and great people.

Partner

10/10

Exceptional

19 May 2021

Verified traveler

Chiringuito was an amazing hotel. Beautiful, comfortable room. We enjoyed our stay very much

Leisure Partner

10/10

Exceptional

16 May 2021

Verified traveler

Me and my husband stayed in this hotel for a week. It was the prefect location. It takes less than a minute to be at the beach. Staff was very friendly. The hotel was always clean. We ate dinner at the restaurant and it was probably the best food we had all trip. The prices for the room are higher than many hotels in the area but it is definitely worth the price. I would definitely come back to this hotel.

Leisure Partner

10/10

Exceptional

05 May 2021

Verified traveler

My boyfriend and I had an incredible stay at Chiringuito. The property has a beautiful Mediterranean design. We stayed in the Deluxe Private Pool — the room was gorgeous and very spacious, and the rooftop pool/lounge space was unbeatable. Every morning we sat beach-front for breakfast and the staff was very attentive. At the beach club there is also service. Location-wise it was at the lower end of the resort strip which made it a bit quieter yet all of the restaurants we went to were 5-20 minute walks. The only thing to keep in mind for location is if you want to go into Tulum town that’ll take up to ~40 min in a cab with traffic (we only went once for a cenote tour). Overall we loved our stay and would highly recommend!

Leisure Partner

10/10

Exceptional

04 May 2021

Verified traveler

Just checked out of the hotel and had to write a review on plane ride home. What a dream. Amazing experience from start to finish. Everything was perfection. Staff was amazing and attentive from the front desk to the wait staff. Everything was clean and fresh and organic. Loved walking upstairs to our private pool on our balcony. Beach was stunning and was so nice to just walk a few feet to go and spend the day on a bed with great service from the staff. Food and drinks were all fabulous. The hotel is on the southern end of the beach hotel strip so bring comfy shoes to walk if you want to go north to where the action is. Can also rent bikes right at the hotel and bike through the street/town. Would one thousand percent stay here again. Didn’t want to leave! Thanks to an amazing hotel and staff and cannot wait to return.

Leisure Partner

8/10

Excellent

25 Apr 2021

Jazmin

Weekend getaway

Beautiful quiet place. Perfect for total relaxation. The AC in our room wasn't working properly but they got it fixed asap. We did experience some power outages a few times however they got it repaired the same day. Service was great. It is further down the coast, away from the shops etc but close enough to walk to.

Partner

6/10

Pleasant

24 Apr 2021

Verified traveler

The property was too expensive to have bugs in the bathroom. Upon arrival I was suppose to have a birthday sign and bottle of champagne I requested weeks prior, it wasn’t there. I had to go to the front desk and tell them, they didn’t discount anything. I never received the birthday sign. The restaurant staff was amazing, and I had the best massage ever!

Leisure Partner

10/10

Exceptional

24 Mar 2021

Meghan

Love this place!!!

The staff was amazing! Welcoming and accommodating, the location was perfect, the rooms comfy... and the beach in front of it was one of the best stretches of beach in Tulum

Friends_and_family Friends

10/10

Exceptional

23 Feb 2021

Aseem

Beautiful quiet villas. The food at the restaurant was hands down the best I’ve eaten in Tulum.

Friends_and_family Friends

10/10

Exceptional

08 Jan 2021

Verified traveler

Highly Recommend

Service is excellent. It is a great location and walking distance to everything. Food is amazing. Would definitely stay again. Very quiet in comparison to the hotels nearby- which was nice

Partner

10/10

Exceptional

19 Dec 2020

Verified traveler

Everything about this place is magical we will be back next year

Leisure Partner

10/10

Exceptional

25 Nov 2020

Harpreet

First when we arrived there was someone to help us with parking our rental. The location of this hotel is perfect because the roads are not congested and just a 10 min walk brings you to my favorite restaurant. Bak. After our arrival we received an awesome refresher and the lady at the front desk acquainted us with our room and other information making us feel comfortable after our our long journey to Tulum. The hotel itself is clean, spacious, really nice pool and just an amazing vibes. One thing that I fell in love with was at the end of my trip. That they actually clean the beach!!!! That’s why it’s soooo clean. This is one of my most memorable vacations and I don’t think staying anywhere but this hotel would of have made it worth it. Also it’s located at the main stores and shops. If you do a 20 min walk which is enough you will find everything you need. over all the crowd here is not rowdy and it made it a perfect vacation. I did not want to leave. I also want to let you all know that the staff is one of a kind. Wow!!!!! All of them were amazing. I think because of the way the staff keeps the hotel and talks to you, it is honestly the biggest part of the reason I will surely book this hotel for another trip. They have passion in their work and love for what they do. Honestly, they are pretty accommodating. My biggest request was can I have my breakfast by the beach because today is my last day and Juan made it happen. Patty was also amazing. Omg the breakfast, amazing!!!

Leisure Partner