Name: La Zebra Tulum, a Small Luxury Hotel
Address: Carretera Tulum a Boca Paila Km 8.2, Tulum, 77780, MX

8/10

Excellent

01 Aug 2026

Catherine

We visited in July which was off season. When we arrived we were told that only the main restaurant was only. The beach isn’t really usable in this season because of the seaweed. The hotel was lovely but everything is very expensive in Tulum, food, drinks, getting around.

2/10

Poor

15 Jul 2026

sergio

Pictures don’t tell the real condition of property

Partner

6/10

Pleasant

15 Jul 2026

Dennise

I reserved this hotel for a spontaneous 2 night stay I booked day of & based off the reviews of other patrons & what they said about the extremely comfy beds w luxury bedding. When we arrived that evening, we were told we wouldn’t actually be staying at Le Zehra but at the next door property now managed by La Zehra (use to be Lula).
So my stat rating is purely based off my experience w this surprise & the fact that these beds are literally the most basic cheap mattress w simply a sheet and thin bedding, doors do not seal shut so bugs got in at night, my boyfriend had to carry quite interesting bug out each morning that we’re hanging on the drapes that I can only assume had cctawledin through the crack of the sliding door because it didn’t seal as well as mosquitoes that would come in through the crack from the door not closing and sealing shut, even though locked
so it was kind of scary falling asleep as I was thinking I would wake up with one on me after seeing what had called in the first morning.
the fact that I booked purely off of a search for luxury bedding, comfortable bedding and to stay at La zebra and what is pictured. The staff is AMAZING and food great

Partner

2/10

Poor

11 Jul 2026

Rosa

I will say the room was lovely and the first receptionist to book me in was excellent. But it went downhill from there. The beach was inaccessible and that is why we were there. And there pool was on top of a building, difficult for me who has mobility issues. The pool was also in need of maintenance. We used it for our granddaughter but never saw anyone else use it. I was suppose to get a bottle of wine for my status on Expedia. I asked for it several times and never receive it. When we were leaving, I asked for it and the rude attitude front desk person objected until she said we had to wait 20 minutes to get it. The food prices were so high I felt I was being held hostage in having to eat at their restaurants. And the portions barely filled us up especially at breakfast. My daughter too had an issue of no air conditioning for a whole night and the administration handled the situation very poorly!

Family_with_children

10/10

Exceptional

24 Jun 2026

Marilyn

Beautiful hotel on the beach. Staffs were really nice and restaurant was amazing.

One thing I enjoyed and was thoughtful, room came with beach bag, cover-up and botanical bug spray.

Beds were also very comfortable.

Self

10/10

Exceptional

23 Jun 2026

Gregor P

La Zebra is a very nice place with a very good restaurant directly on the water. The staff is very friendly and helpful.

Partner

10/10

Exceptional

12 Jun 2026

Matthew

It’s a spectacular family friendly hotel in the heart of Tulum. Tulum doesn’t have big all inclusive resorts so the little extras at La Zebra make it special. A terrific restaurant over looking the water, a basic mini golf course on the roof kept my son entertained, a small pool to refresh in and multiple beach side bars with great waiter service made relaxing at the beach the best. Beautiful room with small plunge pool to unwind each afternoon. Finally in a quiet area but literally steps from Michelin restaurants, a special place that I highly recommend for couples and families.

Family_with_children

10/10

Exceptional

05 Jun 2026

Colette

Great place to stay, beachfront and very close walk to some great restaurants and shopping!! The shower was really great.
The turndown service was a nice touch, left some tea and cookies.. :)

Partner

10/10

Exceptional

05 May 2026

Sandor

The hotel has a welcoming infrastructure in every way, the staff is very professional and they make the stay an unforgettable experience

Family_with_children

10/10

Exceptional

19 Apr 2026

Lisa

Love this Hotel. I booked five rooms for 10 girls to celebrate my birthday. The hotel was perfectly located on the beach. Beds were comfortable . It is in a great walkable area. Highly recommend.

Friends

8/10

Excellent

19 Mar 2026

Ann

We really loved La Zebra. The staff were amazing, restaurants very good too. Our room was comfortable, clean and well stocked with a view of the gulf. The pool was a disappointment being located on an upstairs level with few loungers, and sadly we were inundated with sargassum so swimming off the beach was disgusting.

Partner

10/10

Exceptional

08 Mar 2026

Nathan

Had a fantastic stay. Beach was great as was the food. Highly recommend.

10/10

Exceptional

17 Feb 2026

MEGAN

Love the ocean view room. Very friend staff and clean room. Easy access to the beach and nearby stores.

Self

10/10

Exceptional

26 Jan 2026

Tommy Tam

Amazing staff, and clean rooms

4/10

Poor

02 Jan 2026

Adam

Food despite being very overpriced was exceptional, grounds were great but service was absolutely atrocious. Would not see myself going back.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Zohaib

It was a great stay with 2 kids, very kid friendly and amazing staff and service. That said, a few things could improve -
1) The restaurant is a little overpriced for the quality of the food but then again it’s Tulum so everything is overpriced
2) When booking, nothing was mentioned about the room being part of Luna (Sister property). Would have been nice to know that it was not near the beach.
3) There was a consistent sewage smell near the room which might have been sometime to do with the manual drainage but was a little annoying.

Would recommend it to anyone travelling to Tulum with kids.

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Ben

Attentive staff, beautiful beach, comfy rooms

Leisure Partner

10/10

Exceptional

09 Dec 2025

Amanda

This is really safe and the food is excellent. Buckets of beer at the roof top bar are a deal! and the bartender up there is a really nice local that feels like he loves his job. pretty top tier i cant think of much they missed and the vibe is really well done. Perfect for a family vacation!

Leisure Self

10/10

Exceptional

07 Dec 2025

Pricella

Everything was excellent

Friends_and_family Friends

10/10

Exceptional

07 Dec 2025

lisa

Excellent property, super nice and convenient location.

Leisure Family

10/10

Exceptional

30 Nov 2025

Natalie

From the moment that we arrived, David made us feel so welcome. We are greeted with so much respect, the complimentary drink was amazing!!! The room service was immaculate. The breakfast at the restaurant was great, but most of all the view is breathtaking. I would stay here again and again.

Leisure Partner

10/10

Exceptional

31 Oct 2025

Natalie

Such a lovely space, loved the interior design and the little touches e.g. the afternoon tea with a biscuit and the coffee provided. Concerige was always readily available

Leisure Family_with_children

8/10

Excellent

30 Oct 2025

david

Very disappointed that they dont offer breakfast for free. People appreciate that if they would consider to come back in the future.

Leisure Partner

2/10

Poor

09 Oct 2025

Martin

Everything about our stay was terrible. It seemed like none of the staff at the hotel wanted to be there. The streets around the hotel were dirty and seemed very unsafe. We actually had to leave because of a family emergency and asked the hotel if they would help us out a little, as we had 2 more nights pre-paid ($400 each night), but they said they couldn't and kept saying that it was Expedia's fault, as only they could issue a refund. However, they said they would offer us a gift certificate for the next time, as if we would ever come back to this place. So, my advice STAY AWAY FROM THIS PLACE!!!

Leisure Partner

10/10

Exceptional

09 Oct 2025

Megan

Lovely

Leisure Family

10/10

Exceptional

02 Oct 2025

Daniel

Great hotel. My room was actually at the Lula property next door. It was a great deal for a jungle room across the street. Nice room with great details. I used La Zebra amenities. The food was pretty good but expensive. Comfortable covered lounges on the beach. I would stay again.

Leisure Self

10/10

Exceptional

25 Sep 2025

Laura Beatriz

El hotel está hermoso, lo Unico Malo fue El Sargazo q hay en la zona y no sé puede nadar, El personal muy amable, no me gustaron las mezcalinas estaba El alcohol demasiado fuerte pero la comida y lo Demas muy Rico gracias

Leisure Self

10/10

Exceptional

19 Sep 2025

Adel

The property is very cool and clean, the stuff is very well mannered and let me feel safe and comfortable.

Leisure Self

10/10

Exceptional

07 Sep 2025

Mark

These guys are always over the top. Don’t miss the spot if you go to Tilley otherwise you’re making a mistake.

10/10

Exceptional

30 Aug 2025

mehdi

La Zebra

Quint boutique Hotel. Uber zen. Friendly staff. Large room. Very comfortable. Great Resturant. TULUM needs to fix the road to this hotel and many more. Narrow, pot holes, and unnecessary speed bumps. Time sitting in traffic can be brutal. Hence the welcome for tranquil Hotel La Zebra.

Business

10/10

Exceptional

07 Jul 2025

Ajay

Amazing property! Awesome staff! Great food and drinks!! 👍🍹👏👏👏

Leisure Self

10/10

Exceptional

02 Jul 2025

Amish

This place is paradise! We stayed for a week in the Beachfront Plunge Pool room and we couldn't be happier with our choice. La Zebra is truly a luxury boutique hotel with the ideal location, impeccable hospitality and delicious food.

The room was beautifully decorated and the housekeeping staff kept it sparkling clean through our stay. The turndown service was a warm touch and we really appreciated the little surprise treats every evening.

The room came with a reserved beach bed which was amazing. The beach bar staff were so friendly and prompt with keeping our mezcalita glasses full!

We loved the restaurant as well. Special thanks to Felipe, Roger and German who were all so polite, knowledgeable and gave great recommendations.

Another great perk is we could walk to the neighboring Lula hotel and get resident rates on their wellness classes (AMAZING studio!) and fantastic spa treatments.

We also appreciate La Zebra promoting local artists by displaying their vibrant pieces on the property.

We will definitely be visiting again! No complaints!

Leisure Partner

10/10

Exceptional

13 May 2025

Danai

Great hotel, friendly staff. Love the plunge pool

Leisure Partner

10/10

Exceptional

08 May 2025

Courtney

Absolutely LOVED this hotel from top to bottom. Excellent service, on site food and drink options, beautiful rooms, ambiance and just the attention to detail. 5 stars!

10/10

Exceptional

22 Apr 2025

Darin

We had a sea view room with a large balcony. The room was clean, spacious and right on the beach with a wonderful view. Housekeeping was efficient and all staff were friendly and helpful. The restaurant was very good for breakfast, lunch or dinner. Beachside service from the bar/restaurant was wonderful.

Leisure Partner

10/10

Exceptional

27 Mar 2025

Sammir

My partner and I looked at SO many options before booking La Zebra. We wanted to experience Tulum in a relaxed way. After reading reviews (like this one, I hope!), we landed on La Zebra thanks to its humble, family-friendly, safe, and gorgeous location.

A week or two before our stay, the concierge WhatsApped asking if we had any questions, needed transportation, or wanted help booking activities/restaurants. This was incredibly helpful and made us feel so welcome.

Arriving at La Zebra is like a dream. The staff immediately welcomes you with complimentary drinks and gives you a quick tour of the grounds.

Our room was SPOTLESS, big, and gorgeous for the two of us. The bed was very comfortable, the AC worked like a charm and the shower, well, I'll let you see for yourself.

My partner was on the fence about getting the plunge pool LOL we used it every single day, multiple times a day. The staff maintained the water, foot bath, and area around the pool. This is your sign: get the plunge pool.

Each room opens to the direction of the ocean, with a few overlooking the ocean. We didn't get a room with a view, but in fact, we liked it better because it offered us the privacy we wanted. All plunge pool rooms are on the ground floor-- it's like walking out into paradise.

The staff is incredible, warm, hardworking, and so friendly-- the waiters, cabana crew, front desk, room service, and everyone in between. The food is SO FRESH, local, and made with love.

Will return soon <3

Leisure Partner

10/10

Exceptional

16 Mar 2025

Bindi

Family vacation

We absolutely loved our stay at La Zebra. We were a family of 4 (child ages 16 and 11). We stayed in the ground floor beachfront suite which was LITERALLY right on the beach. It was beautiful, very high quality, excellent service, and really peaceful. It was quiet at night. The location was fantastic - walking distance from all the best restaurants but far enough away from the beach clubs to avoid the noise. There was a small pool upstairs by the bar. We wished there was a public use hot tub since we didn't have one in our suite. The staff were very helpful and helped with transportation and excursions. We felt very safe the entire time.

Friends_and_family Family

10/10

Exceptional

12 Feb 2025

Andrew

Very well run resort. The staff are amazing. The rooms are nicely sized. The resort is centrally located in town. The restaurant is very good. They keep everything very neat and orderly and clean, including the rooms. Although the hotel lacks a gym and a really nice big pool the beach is incredible and the lower price makes it all very worthwhile.

Leisure

10/10

Exceptional

29 Jan 2025

Samantha Nicole

This hotel was the nicest hotel we have ever stayed in. Staff were amazing, the food was some of the best we’ve had in Mexico and the facilities/rooms were 10/10. We already can’t wait to come back!

Leisure Partner

10/10

Exceptional

20 Jan 2025

Joey

Great location and beach. Staff was friendly and quick to answer any requests.

10/10

Exceptional

13 Jan 2025

anita

The property was a beautiful property located strategically close enough to beach clubs with loud music and far enough to have a relaxing time if required. Still walking distance from all the nice clubs and restaurants. Do yourself a favor and make sure you take a room with all view of The ocean. Sunrise is just stunning in Tulum.

Leisure Friends

10/10

Exceptional

08 Dec 2024

Jorge

This property is Amazing, the white sandy beach is beautiful!! Service is excellent and the penthouse was just marvelous!! Overall Amazing Vacation!!

Leisure Partner

10/10

Exceptional

22 Nov 2024

Natasha

Lovely property on the beach

We spent just two nights at La Zebra to bridge our extended stay in the area and it was lovely! Juan Carlos, at the front desk, took great care of us from minute one. He was attentive and kind, and a great rep for this property. We also interacted a bit with Esteban at the front who was great as well. Jose and his crew made quick work of our (very heavy) suitcases, and got us situated in the parking lot. And lastly, Roger took care of us at the beach! The property is very charming, perfectly located on the quieter side of Tulum Beach, and a wonderful intimate setting to kick off our month-long trip.

Partner

4/10

Poor

16 Nov 2024

Verified traveler

Stayed before. Not again.

Excellent restaurant and hotel service for this aging place. Bedspread was ratty. Sinks cracked. Five new layers of paint can't cover things up. Worst part is that they've turned their beach and beach bar into a \"beach club\" with people bringing their own boom boxes, parties, etc. That's great up the strand at the nonhotel beach clubs but not at a hotel with expensive rooms. Don’t get me wrong-we like clubs like Ziggy's but not at our hotel.

Partner

10/10

Exceptional

05 Nov 2024

Maria

Lovely place beautiful view of the beach. Beach and accommodation were great!

Leisure Partner

10/10

Exceptional

02 Nov 2024

Emily

My husband and I enjoyed our time spent at this hotel in Tulum. The beach club was a highlight with comfortable lounging beds, attentive staff, and delicious drinks. The property is well-maintained and the restaurant, common areas, and hotel room are beautifully decorated with wood furniture and colorful linens. We were greatly appreciative that all the employees of this hotel were hospitable and kind.

Leisure Partner

10/10

Exceptional

30 Oct 2024

Robert

We loved the Zebra both times we stayed there!!

Leisure Family

10/10

Exceptional

25 Oct 2024

Markel

We had a great experience at La Zebra which is located right on the beach. Employees were very welcoming and helpful. Room was spacious and clean. The restaurant onsite was tremendous. Would definitely return.

Leisure Partner

2/10

Poor

21 Oct 2024

Carlos

Absolutely wonderful staff, old, decrepit hotel

Incredible staff, absolutely lovely people. Very tired rooms and property, water and fridge leaking in the room se we woke up to a wet floor. During our stay, Atlantic Typhoon Nadine moved in so we asked if we could get a voucher for the two days left in our stay and leave the area since it was unclear if it would turn into a hurricane. The admin department was completely uninterested in our request and were told there was no chance of any courtesy concession due to the storm. It became a matter of public safety se we checked out early and left for Cancun to avoid any risk of being stranded in the low lying areas . Again, I stress wonderful staff but bad property conditions and even worse management staff.

Partner

10/10

Exceptional

05 Sep 2024

Janie

Wonderful staff, food was delicious and service was excellent. Clean, convenient. Close to other shops and bars and restaurants. Yoga class was amazing and spa was perfect. I recommend booking this place if you are considering Tulum

Leisure Self

10/10

Exceptional

02 Sep 2024

kevin

Very nice calm and relaxing vibe. The room with the pool was real nice. Its also can be HEATED too! Spa service was elite put me to sleep worth the price for 60min. No issues in the room overall I would def return again

Leisure Partner

10/10

Exceptional

01 Sep 2024

Guadalupe

Amazing stay! Will definitely be coming back to La Zebra! The entire staff is amazing, kind, and so helpful. I felt very safe and taken care of.

10/10

Exceptional

20 Aug 2024

Verified traveler

Beachfront Mescalitas!

The hotel was wonderful, the staff were extremely friendly, and the facilities were wonderful. It is expensive, but so is Tulum in general. Definitely will be back!

Partner

10/10

Exceptional

09 Aug 2024

Amy

The staff was outstanding. Went above and beyond. Check out was at noon which is a nice change. We loved the patio and little pool THAT CAN BE HEATED! That’s a big thing, most small hotel pools are almost too cold to use. Our room was very large, the shower and bathroom as well. The restaurant is one of our favorites. We eat there everytime we go to Tulum. The beach beds are shaded by mini palapas, all had tables and pillows. Comfortable! They are roped off so you aren’t inundated by beach sellers. I didn’t think I was going to care for the rope “fence” but found I didn’t mind it. They have free dedicated guarded parking. Very interesting art. Little wood playground for kids. Slept like a baby. This hotel is right on the beach and every room seems to have easy access.

Leisure Family

8/10

Excellent

04 Aug 2024

JUANA

The staff were accommodating, very clean. My stay there was short I had to leave due to personal health reasons. I do have to say the mosquitoes nonstop biting. So take some strong bug repellent.

Leisure Family

10/10

Exceptional

02 Aug 2024

Ross

Wonderful stay! These guys took care of our every needs - will return - perfecto!

Leisure Family_with_children

10/10

Exceptional

29 Jul 2024

Craig

Dream vacation. The staff was unbelievably friendly and helpful. Every staff member was exceptional; from the check-in to the the wait staff to room service. The facility was magnificent. Our room was lovely and well kept with filtered water and coffee being replaced 2x/day. Restaurant was great. Beach was incredible.

My only complaint was that the plunge pool on our porch needed to be turned on by staff; no big deal. Prices were high but no higher than the rest of the resorts on the strip.

Leisure Family

10/10

Exceptional

14 Jul 2024

Kareem

Staff was super friendly and accommodating. Great food & location.

Leisure Partner

10/10

Exceptional

05 Jul 2024

Ivan

Property well maintained, rooms well cleaned daily, good service, beach area great, food is good. Definitely great value for your money

Leisure Friends

10/10

Exceptional

04 Jul 2024

Cristobal

Great service, fabulous place!

10/10

Exceptional

26 Jun 2024

Yadira

Great location great hotel

Leisure Self

10/10

Exceptional

17 Jun 2024

Rogelio

Excelente !

Leisure Family

8/10

Excellent

14 Jun 2024

ROCIO

súper recomendable.

Leisure Family

10/10

Exceptional

09 Jun 2024

Aisha

Beautiful property, well maintained, best beach area in Tulum. The staff and food was phenomenal. I will definitely be back!

Leisure Family

10/10

Exceptional

29 May 2024

Lindsay

I have traveled all over the world and have never received the customer service like we did at La Zebra. From the moment we walked in it was a full service minute to minute journey that was amazing. The staff is beyond accommodating. Would never stay anywhere else in Tulum than La Zebra

Leisure Family

10/10

Exceptional

06 May 2024

Tessa

La Zebra was a fantastic hotel in Tulum with a great location and friendly helpful staff

Leisure Family

10/10

Exceptional

02 Mar 2024

Aquelah

This is a beautiful property, right on the water and with great restaurants. We will definitely stay at la zebra again!

Leisure Family

10/10

Exceptional

27 Jan 2024

Ivana

Very nice staff, attentive and helpful. Great location

8/10

Excellent

26 Jan 2024

Yara

The hotel was nice, the pool a little hidden, room was very comfortable, the beach this time of year was perfect but I was very disappointed with Tulum itself. I travel a lot all over the world and never have I spent so much on food and drinks...ridiculous. Tulum also has one road which is filled with pot holes and the only way to get to restaurants for pedestrians and cars, Tulum is definitely way over rated and way overpriced, Never again, it is like being robbed with a smile. No thank you.

10/10

Exceptional

08 Jan 2024

GUSTAVO

It's a lovely place. Great location.

Leisure Partner

10/10

Exceptional

31 Dec 2023

Chanda

Wonderful and clean

10/10

Exceptional

27 Nov 2023

Verified traveler

Highly recommended

Weather, views, friendly
Couldn’t be more happy with everything on this hotel!

Partner

10/10

Exceptional

30 Oct 2023

Mimi

This property is located in the sweet spot on the main strip in Tulum where it is quiet enough on the beach side that you don't hear too much loud noises yet it is walkable to all the main attractions, restaurants, and shopping. The staff was very accommodating and it is simply just a haven tucked in Tulum. We did the complimentary Mezcal tasting by the beachfront. Our room was amazing...a stone throw to the beach which also came with a private cabana that we can use any time during our stay. Overall this hotel is great for relaxing and enjoying the ocean view. 5 STARS!

Leisure Partner

10/10

Exceptional

02 Oct 2023

Haim

the service is amazing food grate location amazing
the only thing the maintenance employee laud in early morning 7 AM the should started at list 9am

Business_and_leisure Self

4/10

Poor

20 Sep 2023

Nur

The service is really bad for a small luxury hotel, you have to go to order, they don't come back to pick up your glasses or plates. The staff is not helpful at all, anything you may ask or request is a NO for an answer. The rooms are nice but be aware of the bad service.

Leisure Family

10/10

Exceptional

07 Sep 2023

Vilena

From checking in to checking out, everything was perfect! Front desk is extremely nice and helpful.
Our room was beyond amazing! We had a plunge pool ocean view room, which is literally on the water. We did not even need flip flops to walk around. You walk out of the patio and step into the ocean.
Room was very big, everything is eco friendly.
Loved it!

Leisure Partner

10/10

Exceptional

05 Sep 2023

Jose S

Superb Boutique Hotel

Incredible experience from the staff in the parking, to the check-in attention and all individuals we interacted with (e.g. - bar, restaurant, room service etc.). This is a great hotel that provides a superb experience to guests. Will be coming back...

Partner

10/10

Exceptional

22 Aug 2023

Avo

Nice big rooms friendly staff great location in the center of Tulum wll come back

6/10

Pleasant

10 Aug 2023

Jorge Luis

the place being on the beach was beautifu, but for a high end hotel it is short on amenities.

Leisure Partner

10/10

Exceptional

30 Jul 2023

Sergio Antonio

Beautiful place to take the family. Made my wife and child feel comfortable the whole time, we were definitely pampered.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2023

Richard

Great stay

8/10

Excellent

26 Jul 2023

Angeline

Clean rooms and love their services. Staff very friendly. I just wished they honored my benefits as a platinum member. I wasn’t offered a room upgrade since they said I’m a gold member / VIP only and need to be premium VIP or platinum.. i showed them the app that says I’m platinum and still didn’t offered or look for an availability of room upgrade.

10/10

Exceptional

24 Jul 2023

Jeremy Ray

Best experience in Tulum. Best staff, atmosphere, food, and music. Highly recommended!

10/10

Exceptional

22 Jul 2023

Marney

Wonderful location, hotel and food. Perfect spot for kids without compromising an enjoyable experience for the adults

Leisure Family_with_children

10/10

Exceptional

28 Jun 2023

Rodolfovan

Beautiful view and awesome amenities. Staff makes sure you’re well taken care of.

Leisure

10/10

Exceptional

27 Jun 2023

Verified traveler

Family get-a-way. Staff was very friendly and great location. Food at the hotel was great but the location is also very close to a variety of other choices that are amazing as well.

Friends_and_family Family

10/10

Exceptional

25 Jun 2023

Sahar

This is an excellent property to stay in. I don’t know why it’s not 5 stars but it felt like it was. Very happy we stayed here!

10/10

Exceptional

22 Jun 2023

Dana A

private beach bed and service was amazing.

Family

10/10

Exceptional

16 Jun 2023

Mitchell

This place was an outstanding stay! The service was great and the location is better! Wow!

10/10

Exceptional

06 Jun 2023

DANIEL

Beautiful property and very welcoming

10/10

Exceptional

05 Jun 2023

Lidia

I loved this property very much! I will definitely return again! Had an amazing time there, staff was great, friendly and very welcoming! I will definitely recommend it!

Leisure Family_with_children

10/10

Exceptional

20 May 2023

Vanessa

Amazing place!! Would go back again! Staff is very helpful and friendly, locations is great!

Leisure Partner

10/10

Exceptional

02 May 2023

Regina

Excellent location-quiet late at night/early morning so we slept well. Walking distance to tons of shops, restaurants, bars & beach clubs. Loved being right on the beach! Property was clean and very well maintained. Staff was friendly and attentive. Beds were super comfortable and great air conditioning. Good and drinks were all fresh and delicious. The hotel had so much character. Highly recommend!

Leisure Partner

10/10

Exceptional

22 Apr 2023

Luis

Paradise!! Absolutely love this place. This was our second stay and it just gets better every time. Great for families with small children and those looking to relax. The staff is the best!!!!!

Leisure Family_with_children

10/10

Exceptional

20 Apr 2023

Adrian

Perfect Gateway with Incredible Service

Nestled in the idyllic setting of Tulum Beach, our stay at this hotel was nothing short of a tropical paradise. The hotel's prime beachside location offered us easy access to the azure waters and was conveniently situated right next to some of the best restaurants in the area. The staff ALWAYS went above and beyond to ensure our comfort and satisfaction, creating a warm and welcoming atmosphere for families and relaxation-seekers alike. The cleanliness of the property was impeccable, and the culinary delights, particularly the mouthwatering tacos, were a delish experience to remember. Overall, this hotel is a haven of tranquility and hospitality in the heart of Tulum.

Friends_and_family Friends

10/10

Exceptional

13 Mar 2023

Heather R

It was a beautiful property, dining was delicious, staff was friendly and attentive. It was a safe location with security.

Leisure Family

10/10

Exceptional

07 Mar 2023

Luci

Love this property. The staff, the location, the beach! It’s a sliver of paradise in Tulum. Prefer this area to Riveria Maya due to the little town in the beach area. You can walk to restaurants and shops. The staff at the hotel is very responsive and they work hard to ensure your needs are met. After several Long Beach walks, this property seem well kept compared to others along the Tulum beach strip. It’s also a bit quieter than some of the other properties meant more more the 20-30 something singles.

Leisure Family

10/10

Exceptional

06 Mar 2023

anna

This property was a 10/10 all around. Each villa has a beautiful view which is nice. The restaurant on-site was actually some of the best food we had in Tulum. The best Barbacoa without a doubt that we’ve had anywhere.

Leisure Partner

10/10

Exceptional

02 Mar 2023

ANGEL

The location of the property is great and the staff goes beyond your needs to make sure your stay is relaxing and pleasurable. The food was delicious and for what we were told its locally sourced. My kids loved the pool and games around the area, will definitely stay here again.

Leisure Family_with_children

10/10

Exceptional

12 Feb 2023

Elizabeth

My fiancé and I had the most amazing trip to Tulum staying at La Zebra! The staff was friendly and attentive, especially Matt! Whenever we needed something at the restaurant/beach he noticed and made sure we were taken care of! The hotel was gorgeous and the rooms were quite big. We loved hanging out at the beach cabanas and the food was delicious! The location was also amazing! We could walk everywhere and so many good restaurants were nearby. The concierge helped us find some pretty cool places! We can’t wait to go back!

Leisure Partner