Name: Delek Tulum
Address: Carretera Tulum Boca Paila Km 7, Tulum, 77780, MX

10/10

Exceptional

26 Jun 2026

Jeremy I

This place is amazing. The staff is perfect!! It is like having your own private beach house

Partner

10/10

Exceptional

08 Jun 2026

neil

Can’t say enough great things about the Delek. My second time there and will be booking it again in another 3 months. Amazing and friendly staff, very clean room, amazing food and drinks, and surrounded by top notch restaurants and shopping.

10/10

Exceptional

23 May 2026

Juan Carlos

Is a very beautiful hotel in front of the beach with amazing views. The staff were very friendly and professional. It’s a little noisy because there’s clubs / music around it but that’s the vibe of Tulum. I highly recommend this place.

Partner

10/10

Exceptional

18 May 2026

Angelique

What can I say… this sweet spot really left an impression on us. The intimacy of the property was the first thing I noticed, with just 21 rooms perfectly tucked away it felt like your own little world. The rooms are stunning and extremely clean and well appointed. I am ordering the same Kassatex robe they had on property. Location is pretty perfect and found ourselves walking to cenotes and Michelin Star restaurants.The pool and lounge part of the beach are super chill and feel a little more local. This is a place not trying to hard, but still feels full of effort. On our last night we participated in the Temazcal and that was a treat and left us feeling connected. There is a club on the other side of the street. It plays loud music but we found ourselves being lulled to sleep by it. Even joking about what was the last song we remembered. I like to move around and rarely repeat coming back to the same place but I have a feeling I’ll be seeing Bungalow 6 again.

Partner

10/10

Exceptional

01 May 2026

Kimberley Ann

We had a lovely visit! The staff were all extremely warm and friendly - we felt so well taken care of. The small touches were so welcome, and the relaxed nature of everyone there made our stay so relaxing. They gave us great recommendations for dining and local activities. We will return for sure!

Family

10/10

Exceptional

01 May 2026

Tony

Beautiful spot I will definitely go back

10/10

Exceptional

14 Apr 2026

Vanessa

This hotel is a jungle paradise on the beach! The rooms are so beautifully designed, clean, and natural feeling. We stayed in a standard room on the second level and our bathroom had a skylight! We were treated so kindly by Steph, who made our stay 10x more special. She was helpful at every turn and deserves all the praise!

Partner

10/10

Exceptional

03 Mar 2026

Stephen

Where do we even begin? The staff was incredible, food amazing, rooms amazing. Unforgettable experience at the beach club soaking up the sun all day and into the evening. 5 stars. Shout out to Edguardo, rodrigo, Jonathan, topa, manuel, (Chile I'll call her), and ALL STAFF. Security was on point. Heaven on earth! We will return next year

Partner

10/10

Exceptional

21 Feb 2026

Susanne

Wonderful location, very spacious beautifully decorated cabanas, great food. Already dreaming about coming back soon.

4/10

Poor

19 Feb 2026

Alexander

They stiffed me for over $100 in fees. They said it was local taxes... but when i pushed them, they confessed it was tips for the staff.

10/10

Exceptional

16 Feb 2026

Esraa

Amazing service. So clean

10/10

Exceptional

06 Feb 2026

Asi

Having visited Tulum on multiple occasions, I can confidently state that Delek Hotel consistently stands out as a premier accommodation choice. The establishment is characterized by its exceptional tranquility and meticulous cleanliness, contributing to a serene and peaceful atmosphere.
Highly recommend

10/10

Exceptional

02 Feb 2026

Mariel

Room was spotless, staff very atentive and food simply amazing.

Leisure Partner

10/10

Exceptional

02 Feb 2026

neil brian

Staff was amazing, the drinks and food mixed with the ambience was next level. Peaceful and pet friendly. Lost my wallet in the middle of the night with about 200 people around and it was turned into security with nothing missing. I can’t say enough good things about the experience. The worst part of this trip was having to leave. We will definitely be coming back.

Leisure

10/10

Exceptional

31 Jan 2026

Amy

Delek was a perfect experience from start to finish. The staff was more than accommodating and made my birthday extra special with the sweetest touches. Would highly recommend for convenience (we walked everywhere) and the warm, friendly and beautiful beachfront environment. Restaurants were wonderful as well!

Leisure Partner

8/10

Excellent

31 Jan 2026

Teelah

Very nice ambiance. Staff was really nice. Great hotel for couples. The only thing I wish they had was a mirror and a tv in the room. The bathroom smelled awful as well.

10/10

Exceptional

31 Jan 2026

Callum

Rooms are beautiful and the staff are beyond amazing. We like to try different places but will be hard to not come back here. Little noisy on the street but we stayed in peak season so can’t be helped.

Partner

8/10

Excellent

28 Jan 2026

Fernando

Great service, chill vibes to relax in the beach. Noisy at night time due to the restaurant/clubs. But prime location its in the middle of the ave.

10/10

Exceptional

28 Jan 2026

Toomey

I had an amazing experience at this hotel from start to finish. The staff could not be more accommodating and the room was perfect. The food/service was great and we loved being right on the beach. It was the perfect combination of relaxing and fun. I will 100% be back - I miss it already!

Leisure Partner

10/10

Exceptional

04 Jan 2026

Tatiana

We loved our stay since the moment we arrived, the hotel is absolutely beautiful and such a great design.

The staff, especially Kat and Steph were amazing and welcoming us like old friends. Cleaning crew put cute birthday decorations as a surprise. The beach club staff super quick and friendly.

Great location with the walks to each of the opposite sides of the beach. We had all the places accessible to us by walking on the beach. Had a great time celebrating Delek’s Bday weekend with sick music and great people which was one of the highlights of our stay.

I do have to say, they send out a note that it’s a loud location and there will be noise. Unfortunately, I underestimated it because the noise from all of the restaurants, hotels around was insane. Till 2am we had a sound party in our room every night. But we still had such a good time, even the noise didn’t ruin our stay, we just stayed up longer and slept in the morning.

Note to the staff, please fix a hole in the roof as it was dripping when it rained and got onto our clothes and suitcase.

Thanks for having us and we will definitely be back hopefully sooner than later.

Leisure Partner

10/10

Exceptional

29 Dec 2025

Dylan Wallace

The staff was amazing.

10/10

Exceptional

18 Dec 2025

Atra

Loved the hotel and our room design and view, beautiful beach with white sand. No seaweed excellent service, food and drink quality. Friendly and super nice staff.
Was our first time in Tulum and had the most wonderful experience.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Jessica

The staff was incredibly friendly and helpful and the room was absolute paradise. This was the first vacation stay that I wasn't ready to come home from. Will 100% recommend.

Leisure Partner

8/10

Excellent

14 Dec 2025

Deborah

Upon arrival, the service was incredibly friendly from the start. They even dressed room to celebrate my birthday

The staff are extremely accommodating.

The location is situated near clubs and restaurants.

Partial ocean view room was lovely, the daily coffee/tea they bring to your room in the morning is such a nice touch! Breakfast on the beach was amazing.

I'd go back again when visiting Tulum

Leisure

10/10

Exceptional

01 Dec 2025

Klaudia

Our stay at Delek was perfect from start to finish. The hotel knew straight away we were in Tulum to celebrate my birthday and went above and beyond to accommodate and celebrate us. We were offered a free room upgrade which was so fabulous however both rooms were equally beautiful and spotless and had the true Tulum feel. The restaurant/beach staff couldn’t have been nicer. The food and drinks were excellent and access to all big clubs/restaurants was so easy, it really is the perfect location. We can’t wait to come back

Partner

10/10

Exceptional

24 Nov 2025

STEPHANY

Excellent service! Beautiful breathtaking rooms with a view.

Leisure Family

10/10

Exceptional

21 Nov 2025

Sean

I did hours of research wanting something chill, safe, beachfront, and actually giving jungle vibes. Delek nailed it. A few days before our trip they emailed saying the pool would be closed, so yes, I pulled a small Karen and asked for a discount. They offered breakfast and restaurant credit which we took!

When we arrived, we instantly forgot about the pool. The staff is unbelievably kind.. welcome drinks, a full tour, and the whole property is gorgeous. It’s right in the hotel zone but surprisingly quiet. People in other reviews acting like the beach club bass kept them up must have superhuman hearing, because we slept like babies.

Our room was spotless, cozy, and had a partial ocean view. Beach club seating is guaranteed for guests (huge win). The pool actually reopened halfway through our stay, but honestly we barely used it because the ocean was warm, clear, and perfect.

The restaurant food.. incredible! Easily the best we had in the area. And the free breakfast? FULL meals. Chilaquiles, pancakes, chicken sandwiches, green juice… American hotel breakfast could never.

Service is next-level. They give you a WhatsApp number and whatever you need shows up in two minutes. Ice, towels, scooters.. anything. Every single staff member was amazing. Special shoutout to Steph, who clearly keeps the place running with good energy.

We stayed Monday–Friday and were genuinely sad to leave. Zero complaints, all compliments. WILL be back soon!

Leisure Partner

10/10

Exceptional

17 Nov 2025

Adriana

Yes

8/10

Excellent

03 Nov 2025

Siddharth

Beautiful place to stay

Leisure Partner

10/10

Exceptional

26 Oct 2025

dagmy

It was well maintained… people very polite, respectful…

10/10

Exceptional

14 Oct 2025

Aslan

Love this place!

10/10

Exceptional

13 Oct 2025

Edina

Our stay was absolutely perfect! The staff went above and beyond to make us feel welcome from the moment we arrived. The room was spotless, beautifully , and very comfortable. The location was ideal close to everything.We had lunch by the beach everyday, It was delicious with plenty of options. We truly appreciated the warm hospitality . Highly recommend this hotel and can’t wait to come back!

Leisure Family

10/10

Exceptional

12 Oct 2025

Marta

We visited recently for 6 times in Tulum . This is our destination every year for anniversary and birthday celebrations. We loved everything, staff is great , Camila at the host desk is absolutely sweetheart.

Food is always delicious and drinks on top . They made sure that anniversary and husband birthday was acknowledged.The experience is always amazing .

Thank you Delek ♥️

Leisure Partner

10/10

Exceptional

25 Jul 2025

Michael

Best hotel with great staff and great rooms

10/10

Exceptional

20 May 2025

P

Tulum - the chilled out option

Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.

Partner

10/10

Exceptional

16 May 2025

Jessick

We enjoyed the beautiful rooms and location of Delek. It's at the center of everything and close to the buzzworthy restaurants. It is loud at night because of this, but it didn't bother us. The beachfront is a dream.

Leisure Partner

10/10

Exceptional

17 Mar 2025

Flodjor

Excellent location

10/10

Exceptional

09 Mar 2025

yasmin

Had an awesome relaxing girlfriend getaway. The staff from check in to the beach services were great.the room was beautiful

10/10

Exceptional

07 Feb 2025

Llasheema

Wonderful experience! Definitely coming back

Leisure Partner

10/10

Exceptional

28 Jan 2025

kiona

El area es muy coveniente para llegar a cualquier de los lugares del centro , lo unico es que como esta en el mismo centro si hay un poco de buya en la noche pero ya a la 1 se termina y el hotel te ofrece tapones para los oidos , lo bueno es que el hotel te informa a acerca de eso antes y te ofrecen cancelar si no te gusta este tipo de Ambiente , nosotros la pasamos genial , mi habitacion estuvo super chevere y muy limpia , y las antenciones del personal excelente , y bien atento ellos todos , gracias chicos

Leisure Partner

10/10

Exceptional

25 Jan 2025

Wanisa

Center of everything

Leisure Partner

4/10

Poor

01 Jan 2025

NANCY

Rooms are very nice, however the service is awful. Paid $900/night during peak holiday season and it took over 40min to get a sparkling water from the beach club. They prioritize the patrons off the beach over the guests of the hotel. Hotel is in a great location close to everything. Hotel is extremely over priced for what it offers. Out of all the hotels I have stayed at during my 2 week trip in Tulum, I would not recommend this one unless you are here just for the location.

Leisure Partner

10/10

Exceptional

29 Dec 2024

Andrew

The ocean view master suite was amazing. Could walk 20 ft to the beach and fall asleep to the sound of waves every night. Staff was very attentive, responded to WhatsApp messages immediately and took care of everything we needed, including atv rental.

Leisure Partner

10/10

Exceptional

27 Dec 2024

Marielis

The service was awesome, everything was clean and well maintained. I have stayed in multiple places in the hotel zone and this is my favorite of them all. My husband and I didn’t hear any noise which was one of the biggest concern from other reviews. We stayed in room 1 and it was absolutely perfect! Highly recommended. We will definitely be back!

Leisure Partner

10/10

Exceptional

04 Dec 2024

Donny

Thanksgiving Getaway

Fantastic! Will definitely be back.

Partner

10/10

Exceptional

28 Oct 2024

Pooja

❤️❤️❤️

Location location location! What a beautiful property which is centrally located. Everything is within walking distance.

Super helpful front desk that made our stay so comfortable and seem less from the moment you make the reservation!
Airport transfers, restaurant reservations ,recommendations of activities, etc etc etc everything was taken care of, smallest of the details.

Come and get pampered.

True vacation.

Friends_and_family Friends

10/10

Exceptional

10 Oct 2024

Marta

Very relaxing place , food and drinks were good .
It is my 3 time visit I love it

Leisure Partner

10/10

Exceptional

29 Sep 2024

julio

it was ok

Leisure Family

8/10

Excellent

27 Sep 2024

julio

it was good and they treated us really nice

Leisure Family

10/10

Exceptional

17 Sep 2024

Marcin

The Delek is still absolutely the best place to stay. Now they have upgraded an area with live music and the restaurant menu is wider with really great food. Our stay was awesome agian with great hospitality and many thanks to great people that were making our time super pleasant: Emanuel, Eduardo, Edrey. Muchas gracias por TODO!!

Leisure Partner

10/10

Exceptional

16 Sep 2024

Misleydis

La pasamos genial.todo es impecable,muy buena atención y el ambiente muy agradable.

Leisure Partner

10/10

Exceptional

11 Sep 2024

Alberto

Our room was very nice! The outdoor bathroom with view of the ocean along with the bathtub with great ocean view was a very nice experience. Staff was very nice and always ready to cater to you. Overall, I would definitely return to delek.

Leisure Partner

10/10

Exceptional

04 Sep 2024

Marc Machhour

Clean, secure, beautiful and friendly. Staff is excellent. Overall A .

Stayed for 9 days so we did experience this hotel quite a bit. Prime location. Close to everything. Rooms are absolutely amazing and spacious. Get the master suite.

Bar is A . Their tacos are excellent. Music has a good vibe. Great yoga classes. Gets packed on weekend but we always had a bed on the beach thanks to Sheriff.

Many many thanks to Delek family, Sheriff, Abigail, Manuel, Eduardo, Hanibal, Ximez and special thanks to Steff and the manager for taking care of my wife’s sprained ankle. Tezmacal ceremony with Francisco is a must. Wish we could’ve done it everyday. Ice baths were fun. Imix tattoo artist was creative.

We felt at home and will surely be coming back.

Leisure Partner

10/10

Exceptional

03 Sep 2024

Marcelle

Delek is an amazing option if you are looking to stay in the hotel zone of Tulum. The staff is simply amazing!! They respond to your needs so quickly, and are extremely accommodating. Cannot wait to be back at Delek! 5/5 stars!

Leisure Family

10/10

Exceptional

02 Sep 2024

Amy

Right in the heart of town and perfect proximity to the beach and fine dining, while also feeling like the quintessential Tulum experience one would expect regarding the aesthetic of the hotel itself.

Leisure Partner

10/10

Exceptional

29 Aug 2024

Moi

Such an awesome resort, walking distance to many shops and restaurants. The staff was super friendly and the hotel/rooms were so unique and amazing, very eco friendly and comfortable. The morning coffee delivered to our room daily was an awesome treat, the property is in such a great location. The beach is beautiful and the hotel restaurant food was great as well. The beach club staff was always friendly and always accommodating and made our stay very enjoyable.

Leisure Partner

2/10

Poor

22 Aug 2024

mario

The staff are so rude and ignorant, they are so focused just on making money , and the quality of service !

Leisure Family

10/10

Exceptional

20 Aug 2024

Ileana

Loved this hotel! Can’t recommend enough

Leisure

10/10

Exceptional

13 Aug 2024

Sheila

Property was clean, staffed, quiet.

Leisure Partner

10/10

Exceptional

23 Jul 2024

Jesús Marykate

Amazing place!

Friends_and_family Friends

10/10

Exceptional

08 Jul 2024

Angelique

Staff was friendly, we could walk from our beach front room to taboo, the jungle gym, other nice restaurants. Hotel was peaceful and quiet at night.

Leisure Friends

10/10

Exceptional

02 Jul 2024

Lindsay

Highly recommend staying here! Great location and accommodations. Staff was extremely friendly and helpful as well! Room was great and air conditioned. Front desk was extremely responsive when texted for requests. Excellent food too!

Leisure Partner

10/10

Exceptional

19 Jun 2024

Ernesto

The property is beautiful, the staff and service is amazing and the restaurant is delicious.

Leisure Friends

10/10

Exceptional

12 May 2024

Sara I

We enjoyed our stay at Delek. The staff was very friendly and accommodating. They helped us book airport transportation and also helped when we wanted to rent a scooter. The beach was clean considering it is sea weed season. Yes, you can hear the music but this is from other establishments across the street. I brought earplugs and had no problem falling asleep. The room is nice. I would recommend this hotel.

Leisure Partner

10/10

Exceptional

25 Apr 2024

Avinash

Excellent property!! They have a new swimming pool facing the ocean with a bar. Great location, right at the party zone. Easy access to restaurants and parties. You will definitely hear the music at night though.

Leisure Partner

4/10

Poor

12 Apr 2024

Elizabeth

The pictures and website make it seem like this is a quiet beach paradise when it is the opposite. The hotel is located in the middle of FOUR beach clubs/night clubs with music blasting from the early afternoon hours until 4:30, 5 AM. The hotel was transparent with us and did send us a message after we booked informing us about the noise and allowing us to cancel our reservation if we wanted. Being from New York, we are used to noise and even packed our own earplugs and noise canceller. But “noisy” in the email was really sugar-coating the truth because the truth is that our room actually SHOOK from the bass of these clubs until 4:30, 5 AM. Noisy we could deal with, a shaking bed we could not. If the hotel had disclosed just how bad it would be at the time of booking instead of making it seem not too terrible, we would have upgraded our room to be further away in a better location on the property, but by the time we realized it was too late after our first night of trying to sleep and the property had no other available rooms. And then just when we had gotten to bed at 5 AM, construction of some sort would start on the wall opposite our room at 8 AM. There are also vendors bothering you nonstop on the beach all day when you go there to try to relax.

The rooms are very beautifully done and the staff does a great job cleaning them and keeping the beach clean of seaweed. I would just not book unless you plan to be out until 4 AM every night.

Leisure Friends

8/10

Excellent

19 Mar 2024

Alanna

I think the property is lovely. The first room I had though was close to the road and the noise from the restaurants and clubs was awful. The downfall of this property is that is is right in the middle of the night life and you can hear the music until the late hours of the night. The staff were ok but not exceptional. They make their property available to the locals which at first I thought was lovely but then realized it lessoned the exclusivity of the property. It was jam packed not so much with locals but tourists who wanted to hang out at a nice property. The food was very high priced for what you got and the drinks were way too expensive. There was no breakfast included which I found a shame for the high cost of the rooms. If you wanted a good cup of coffee to had to pay for a latte. I had hoped for my of a zen experience similar to the nomad, but there wasn't much offered. I would have loved to see more local artists perform rather than a D.J

Leisure Family

4/10

Poor

18 Mar 2024

Joan

Nothing was available to eat till after 8 AM. There was no coffee machine in the room. There was no bar fridge to keep anything cold. There was one small area to eat. There was a very small pool, but the bar was seldom open the floors in the room and the bathroom were extremely slippery when wet, and with the high humidity, they seem damp most of the time. Just a couple of things about Tulum. It’s extremely windy. It feels like there’s a constant windstorm day and night. The beach is beautiful but the wind is relentless. We had booked it for a month and we’re so unhappy , we tried to move out however there’s no refunds so we ended up walking away from over $10,000 and ended up giving it to my brother to visit. The staff was most accommodating and very friendly and helped out as much as they possibly could but they just didn’t have , what it takes to make this into a three star

Leisure Family

10/10

Exceptional

06 Mar 2024

Nathan

Great place to stay right in the center of the action on Tulum beach. Perfect intersection of serene and hip. Gorgeous beach club with great cocktails and snacks

Partner

6/10

Pleasant

15 Feb 2024

Alfredo Justin

Beautiful and clean property! Kind staff

10/10

Exceptional

07 Dec 2023

Dowoo

Excellent location with a nice beach area. Nice rooms and restaurant/bar with tasty food and drink options. Service and communications from the staff were great, I would recommend this property.

Leisure Friends

10/10

Exceptional

23 Nov 2023

Ewelina

Boutique hotel right on the beach. Worth upgrading to a room with little balcony.
Super friendly and helpful staff.
There are various private trips which hotel can organise for you. If you into spirituality, there is cacao ceremony, sound bath and others worth having. Righ in the middle of the strip, close to all the best restaurants.

Leisure Partner

10/10

Exceptional

30 Oct 2023

Aisha

Fully enjoyed my recent stay at the Delek hotel. The hotel property is beautiful and all the staff was incredible. Each person we interacted with was so helpful and friendly. Delek does a great job making guests feel relaxed and taken care of. There are plenty of activity offerings at the property (I loved experiencing the Sunday Temazcal) and we enjoyed the morning coffee service brought to the room each day. The beach cabanas were awesome and drink/food service was great! Would highly recommend this property and would definitely stay at Delek again.

Leisure Friends

10/10

Exceptional

18 Sep 2023

Ivana

The property is absolutely magical and the staff are so nice and welcoming, this place is definitely the one if you are looking for a perfect getaway!!

Leisure Family

10/10

Exceptional

17 Sep 2023

natalia

Great place to stay, we came here for our anniversary and it was perfect for what we were looking for easy access to beach, near other restaurants. Great food and DJ by the pool on Friday and Saturday. The staff was great and very attentive. Overall great stay.

Leisure Partner

10/10

Exceptional

14 Sep 2023

Kosilisochukwu

I will be back

My stay was amazing, beautiful hotel with the best location in tulum. Special thanks to Abigail at front desk.

Self

10/10

Exceptional

29 Aug 2023

Reyna

DELEK es un paraíso, la propiedad es hermosa y acogedora está en el mismo centro de tulum donde fácilmente puedes llegar caminado a todos las tiendas, restaurantes y establecimientos del área, el staff súper atento y complaciente, la comida riquisima especialmente el
Desayuno, los cócteles una delicia!! La playa estaba más cristalina y deslumbrante que nunca y tuvimos la extraordinaria experiencia de ver las tortuguitas saliendo de sus huevos y caminando hacia el mar. Me encanto este hotel y espero volver pronto

Leisure Friends

8/10

Excellent

12 Jul 2023

Ana

Everything was good. The only thing I didn’t like was that didn’t have water for couple of hrs.

Leisure Family

10/10

Exceptional

11 Jun 2023

Anjit

Absolutely loved our stay at this beautiful place!

10/10

Exceptional

08 May 2023

Michael

Staff is amazing. So friendly and really care about their property! Accommodations are top notch and really gives you the beach / jungle vibe. Complimentary coffee and fresh pasties every morning is the best. Definitely gets loud at night but the ear plugs are there if needed! We cannot wait to coke back. Thanks you to everyone at DELEK Tulum

Leisure Friends

8/10

Excellent

18 Apr 2023

YUER

Overall my stay was pretty enjoyable. I really like the spacious room and ocean view. And the service was always attentive and nice. My only complaint is about the water. The first day the water tasted really salty while brushing my teeth. And on my second day the water started to have a very strong bleach smell which is even worse. I also stayed at another hotel this time in Tulum and didn’t encounter such problem. So I think the problem is just with Delek.

Leisure

8/10

Excellent

14 Feb 2023

Robert

Great property, but you will hear music all the time which makes it difficult

10/10

Exceptional

07 Feb 2023

Angela

Oh wow! Where do I start. First of all I never do these reviews but I had to for this place. IT IS PERFECTION! From the moment we arrived we were greeted with the most amazing hospitality. Welcome drinks and a surprise birthday cake as it was my birthday. The property is beautiful and every single employee is eager to help. The rooms are beautiful and remind me of a bungalow. I read on one review a complaint about hot water but our water was HOT HOT. And while we did stay out and enjoy Tulum until pretty late (come on we are on vacation) we never had any problems going to sleep because of noise. (another complaint I read). You are close enough to all the party life but far enough away if you don’t enjoy that life. The food and drinks on site are amazing, we ate there several times a day. Ohhhh and waking up to coffee and pastries on your front porch was just icing on an already perfect cake!!! If you’re questioning where to book (as I was) book here. IT WAS AMAZING!!! I’m already planning our next trip.

Leisure Partner

10/10

Exceptional

04 Feb 2023

Elias

The property location is amazing. In the middle of everything. The rooms are rustic so don't expect a 5 star room but it's just different. Not your traditional room but it's the best for that type. People complain about no hot water in other reviews but u really don't need hot water as the water in warm naturally. If you leave the water on for a long while u get hot water. That's normal. The one thing that might bother other people is the loud music from the bars near by. For me it was not a problem because I'm heavy sleeper. For your information the music stay late on Friday and Saturday but other days it's not an issue. I would stay there again. There beach is nice and clean but a bit wavy. Staff are super friendly and go out of their way to help.

Leisure Partner

10/10

Exceptional

09 Sep 2022

shandonna

Amazing Experience

This property was absolutely enchanting. The attention to detail in design and decor was evident. I truly appreciated the comfort of the furnishings and the property's cleanliness. As a solo traveler, safety is always a concern. There was never a moment when my safety was in question. The staff was amazing however, the jewel to the crown was definitely Fernando. Fernando greeted me at the entrance and was the epitome of professionalism and hospitality throughout my stay. I experienced a minor medical emergency and his rapid response was extraordinary. If you have the opportunity to visit this amazing hotel, please do!

10/10

Exceptional

08 Sep 2022

Shushan

Location was great, really party zone, a lot of nice restaurants

Leisure Family

10/10

Exceptional

07 Sep 2022

anthony

Great spot

Great hotel. Loved the atmosphere. In between all the spots to go party but there is no club at the hotel so it is nice and peacefull when you want it to be. The beach we kept well and rooms cleaned daily. I will definitely stay here again on my next trip.

Friends_and_family Friends

8/10

Excellent

03 Sep 2022

Ali

The staff was really nice and the location was great if you want to party (loud at night).

Leisure Partner

10/10

Exceptional

25 Aug 2022

Naoshia

Wonderful experience

Leisure Partner

10/10

Exceptional

23 Aug 2022

Salvador

Leo’s Celebration

Amazing experience, chill vibes for you & your special partner.. came for my birthday. Better than most hotels nearby that are over crowded, good music, good food! it’s likely you’ll encounter wildlife even in your room but hey you’re in the jungle nonetheless will be returning!
for something even more quiet less party try playa

Partner

8/10

Excellent

16 Aug 2022

Jeanie

Very beautiful

Leisure Self

10/10

Exceptional

09 Aug 2022

Inoelia

Fernando was nothing but exceptional with his Services and accommodations. Our party was extremely great to the staff and especially Fernando for making our stay one to remember for a lifetime. The property was beautiful.

Leisure Friends

10/10

Exceptional

28 Jul 2022

renato di

The staff is amazing
The hotel is amazing
The food is good
Wonderful experience!

Leisure Partner

6/10

Pleasant

26 Jul 2022

Mark

Great Staff and Amenities but Beware the Noise

The staff are great and the hotel has a lot of amenities to really enhance your stay. However the noise from other hotels / clubs is a real issue. The hotel is very upfront about this and provides ear plugs. Nevertheless the ear plugs do very little against the bass which you can feel. I had noise cancelling earphones which also struggled to mask the bass. This made sleeping very difficult as the noise continued until 4am. Its really such a shame becuase the hotel and staff are really lovely but the noise issue would stop me from returning.

Partner

10/10

Exceptional

14 Jul 2022

Esteban

Amazing experience

Amazing experience at Delek Tulum. Since the moment you get there, you feel very welcomed by all of the staff. The room was beautiful, it made me feel as if as though I was in another world and one with nature. I am definitely coming back here, best hotel in Tulum, would highly recommend.

Partner

8/10

Excellent

20 Mar 2022

rosemary

Staff was not friendly and would not interact with guest, employees just walk by you without saying a word or acknowledging their guest.
Hotel does not include a fridge not a deal
Breaker but if anyone needs for personal use they don’t have one.

Place looks amazing though, treehouse like hotel

Leisure Partner

10/10

Exceptional

07 Mar 2022

alexander

it is noisy till 12-2am but that's why you are in Tulum :)
other than that - beautiful setup and nice service

Business_and_leisure Partner

10/10

Exceptional

19 Feb 2022

Merlin

Primera vez en Tulum y definitivamente no será la última. Atención de primera, tengo que aceptar que quede sin palabra Delek es todo lo que esperaba. Mi habitación era hermosa, se los recomiendo. No se dejen por los comentarios negativos, es un lugar con mucha paz, céntrico, tienen todo lo que necesitan a menos de 2 minutos caminando. Y la música que supuestamente dicen que se escucha dentro de los cuartos, es algo normal, no te va afectar para nada tú sueño ni tú tranquilidad en tu estadía.

Leisure Partner

4/10

Poor

12 Feb 2022

Carrie

You must desire a party scene and noisy clubs to stay here or anywhere in this beach area now in Tulum. We didn't see \"party zone\" upon booking and we got a notification 1 day before arrival about the expected noise and was told we could cancel, but by then we didn't have another place to go. Other guests we talked to were leaving due to the excessive noise. We read reviews online and a few mentioned the noise, but not enough people and it is not on/off- it's every single night- music blaring 2 doors down until 2am and then on the main street as well, where clubs and restaurants are playing their music loudly, to compete for business I guess.

Despite the noise, the actual hotel is beautiful with great lounge chairs and good service for amazing food and tasty (low alcohol) drinks. The beach scene in the morning and early afternoon is still relaxing and visually appealing. The ocean is the draw of course, and it's special.

The room was beautiful but musty due to the dampness so maybe the upper floor has more airflow. lower.
They have an espresso maker and healthy smoothies for the morning
The staff is lovely and accommodating. They helped arrange transportation to/from airport as well.
They do not have any yoga on site but they help with giving recommendations. They can bring in a massage therapist but I would go somewhere south if you want a peaceful massage.
I won't come back due to the noise and location but if you are looking for this scene, it's a great hotel option

Leisure Friends

10/10

Exceptional

21 Dec 2021

nashwan

An amazing experience overall. The staff were very friendly, the rooms were exceptionally clean and decorated nicely. Amazing views everywhere good drinks and food!

Leisure Friends