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Coco Unlimited

Riviera Maya / Playa del Carmen · Mexico

Carretera Tulum Boca Paila At Km 8View location

9.0/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood9.6/109.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Coco Unlimited

When you stay at Coco Unlimited in Tulum, you'll be on the beach, a 1-minute drive from Tulum Beach and 7 minutes from Tulum National Park. This beach hotel is 2. 6 mi (4. 2 km) from Sian Ka'an Biosphere Reserve.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. Featured amenities include multilingual staff, a safe deposit box at the front desk, and coffee/tea in a common area.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 26 individually decorated guestrooms. Rooms have private furnished balconies or patios. Complimentary wireless Internet access is available to keep you connected.

Bathrooms have showers and complimentary toiletries.

Read more about this hotelShow less

With a stay at Coco Unlimited in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and a 3-minute drive from Tulum National Park. This spa hotel is 2.6 mi (4.2 km) from Sian Ka'an Biosphere Reserve and 2.6 mi (4.2 km) from Las Palmas Public Beach.

Make yourself at home in one of the 31 individually decorated guestrooms. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.

Featured amenities include multilingual staff, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No elevators By ocean Noise-free rooms not guaranteed Private host property Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Pool access available from 10:00 AM to 10:00 PM.
    • Children may not be eligible for complimentary breakfast.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 011-025-001142/2026
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 3)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Tulum Beach 0.1 km / 0.1 mi
Ven a la Luz Sculpture 1.3 km / 0.8 mi
SFER IK 2 km / 1.2 mi
Jaguar Park 2.7 km / 1.7 mi
Tulum National Park 2.9 km / 1.8 mi
Acceso al Parque Jaguar 2.9 km / 1.8 mi
Jaguar Viewpoint Tulum 2.9 km / 1.8 mi
Sian Ka'an Biosphere Reserve 4.2 km / 2.6 mi
Las Palmas Public Beach 4.3 km / 2.7 mi
Hunab Lifestyle Center 4.9 km / 3 mi
Playa Paraiso 4.9 km / 3.1 mi
Holistika Art Walk 6.8 km / 4.2 mi
Playa Akun 7.3 km / 4.5 mi
Dos Aguas Park 7.3 km / 4.6 mi
Hospital de Tulum 7.6 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 31
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Bicycle hire service
  • Babysitting service
  • Multilingual staff
  • Hotel safe
  • Garden
  • Terrace
Show 9 more facilities & services
  • Concierge
  • Café
  • Bar
  • Restaurant
  • Outdoor freshwater pool: 1
  • Breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE OCEAN VIEW KING BEDDOUBLE • OCEAN VIEW KING BEDDBL.KG-OV

    Photos are not available for this room type.

    Coco Unlimited

    DOUBLE OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE SEA VIEWSUITE • DELUXE SEA VIEWSUI.DX-VM

    Photos are not available for this room type.

    Coco Unlimited

    SUITE DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Coco Unlimited

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PARTIAL OCEAN VIEWDOUBLE • PARTIAL OCEAN VIEWDBL.PO

    Photos are not available for this room type.

    Coco Unlimited

    DOUBLE PARTIAL OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PARTIAL OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PARTIAL OCEAN VIEW KING BEDSUITE • PARTIAL OCEAN VIEW KING BEDSUI.KG-PO

    Photos are not available for this room type.

    Coco Unlimited

    SUITE PARTIAL OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PARTIAL OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Coco Unlimited

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED WITH JACUZZISUITE • KING BED WITH JACUZZISUI.JA-KG

    Photos are not available for this room type.

    Coco Unlimited

    SUITE KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PARTIAL OCEAN VIEW KING BEDDOUBLE • PARTIAL OCEAN VIEW KING BEDDBL.KG-PO

    Photos are not available for this room type.

    Coco Unlimited

    DOUBLE PARTIAL OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PARTIAL OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Coco Unlimited

9.0
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
9.6 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Noel
Great location, friendly staff..! Thank you Coco Unlimited!
2/10
Poor
29 Jul 2026
Franklin
la fotos no dicen la verdad de como se ve el lugar en la actualidad , a la vez tampoco indican que la playa esta totalmente inutilizable por el sargazo que cubre toda la playa inclusive . Nosotros salimos del lugar el mismo dia que llegamos totalmente fustrados por lo que vimos y no quisieron reintregrarnos nada a pesar de las pesimas condiciones del lugar.
10/10
Exceptional
23 Jul 2026
Luke Andrew
Coco Unlimited was a fantastic place to stay, went there for a week vacation in Tulum, the the staff was very attentive, even for small and simple requests, all amenities were provided such as breakfast which was enjoyable and catered to the rooms if wanted, the environment was very clean and taken care of daily. The other travelers were considerate of each other and overall a great place to relax and enjoy yourself. I would stay here again if I ever returned.
Friends
10/10
Exceptional
20 Jul 2026
Dreana
Our stay at Coco Unlimited was beyond amazing. We booked the Master Suite, and it was everything we could have imagined. Spacious, luxurious, and perfectly located. The staff went above and beyond, accommodating all our needs from airport transfers to exploring the area. With just a little notice, they arranged everything seamlessly, including birthday decorations & even providing a woman driver so we always felt safe.

The location was ideal, walking distance to great spots like Toxic and Ilios, and the complimentary breakfast was such a treat. The highlight? They allowed us to extend our stay last minute, which made our trip even more special.

The only downsides were the internet going out during heavy rain and the seaweed preventing us from swimming in the ocean. But honestly, those were minor compared to everything else. Coco Unlimited truly made us feel cared for, and when we return, we’ll definitely book with them again. 🌴✨
Friends
10/10
Exceptional
18 Jul 2026
Jazmine
Best staff ever!!!
Family
10/10
Exceptional
11 Jul 2026
Amogh Bachchan
The property is beautiful! The rooms right in front of the beach are just fantastic. Totally recommend staying there. I and my wife had the best time. The staff provided everything very quickly.
Partner
2/10
Poor
11 Jul 2026
Muhibur
**1/5 — Avoid this place. Terrible way to treat guests.**

We booked May 20–28 and had to leave on May 22nd because the beach was covered in seaweed that stunk so bad my pregnant wife ended up sick. I had to rush her to the hospital. This wasn't some minor inconvenience, it was a health issue, and it happened because they never disclosed the seaweed problem when we booked.

And instead of doing the right thing, they're refusing to refund us for the nights we couldn't stay and still trying to charge us for them. Zero accountability, zero compassion. If you care about how you're treated when something actually goes wrong, stay far away from Coco Unlimited Tulum.
Partner
10/10
Exceptional
09 Jul 2026
Edwerd
Best place
Partner
10/10
Exceptional
08 Jul 2026
Adrianna
Super friendly staff , very clean ! Definitely would recommend. We went during high seaweed season but it was still very nice 😊🇲🇽
Partner
10/10
Exceptional
08 Jul 2026
Viktoriia
We had an amazing stay at Coco Unlimited! It’s a beautiful, peaceful hotel and the perfect place to relax. The rooms were spotless, the entire property is very well maintained, and the staff truly care about every detail. The front desk team was always friendly and helped us with anything we needed.The breakfasts were delicious, and even during the low season there was always something to do nearby. The location is perfect—quiet, yet within walking distance of great restaurants, beach clubs, and entertainment.
I had read that taxis in this area were expensive, but that wasn’t our experience. We paid about $24 one way for all three of us, which was very reasonable.
I would absolutely stay here again and highly recommend Coco Unlimited to anyone looking for a peaceful and comfortable getaway in Tulum.
Family_with_children
10/10
Exceptional
01 Jul 2026
Jharna
Amazing place. Had a great time!
Friends
10/10
Exceptional
26 Jun 2026
Inna
The mango margs with room/pool service were incredible and the staff were all very knowledgeable, helpful, and kind. My room was really pretty and the view was lovely.
Self
10/10
Exceptional
26 Jun 2026
Julia
This is the only place I will stay in Tulum! We had the best time in our little bungalow on the beach at Coco Unlimited. Absolutely stunning property and we LOVED the restaurant on property (and the free breakfast each day!) Staff was so helpful and friendly, even helped us with transportation to and from the zamna music festival late at night.
Partner
2/10
Poor
22 Jun 2026
Michelle
This property is what it is. 3 star, not much else. I stayed with three other girls on a girls trip and left crying. The rooms are old, they have doors and locks that don’t work but more importantly they have ants and cockroaches. We had ants almost daily and a cockroach crawled across my chest. The first day we didn’t receive any cleaning services. The next days we had ants and they had to spray everyday until they moved us on our last night at 10:30 pm to a cockroach on me. They would not compensate me at all and said I had to reach out to Expedia. When I did Expedia claimed they couldn’t reach them.
I am beyond disappointed with the hotel and Expedia.
I will say the free breakfast was good the days we ate there.
If they just made an effort to do something to compensate me it would be better.
Friends
10/10
Exceptional
21 Jun 2026
Laajimi
Second time staying at Coco Unlimited. Very nice stay
Family
10/10
Exceptional
19 Jun 2026
Jle
I had a wonderful stay at Coco Unlimited in Tulum, Mexico. This quaint and lovely boutique hotel sits right on the beach.
From the moment you arrive, you walk down a small pathway, take just a few steps, and your feet meet the sand on the way to your room.
The rooms are simple yet charming. There's no television, which I unexpectedly loved. Instead, you fall asleep and wake up to the sound of the ocean. Rest in your hammock, bring a good/great book (the Bible definitely counts!), and embrace the stillness. It's the perfect place to disconnect from the noise of everyday life and simply be present.
Breakfast was included and it was a wonderful way to start each day. The on-site restaurant served delicious meals, and the hotel is centrally located near other restaurants, taco spots, and shops.
What truly made this stay special were the people. Betty was always willing to help, answer questions, and offer recommendations with a smile. I believe one of the other staff members was named Christopher, and he was equally kind and attentive. Solome and her partner at the restaurant were also wonderful. Everyone made me feel genuinely cared for.
Beautiful places may draw you in, but it's the people who leave a lasting impression. Thank you, Coco Unlimited, for such a peaceful and memorable experience. I would gladly return.
Self
10/10
Exceptional
12 Jun 2026
Nicola Anne
I was a sole traveller and the staff looked after me. Very friendly and I could not asked for more. Breakfast was fantastic and the beach views were breath taking. Thank you team Coco Unlimited. I highly recommend.
Self
10/10
Exceptional
12 Jun 2026
Craig
We had a beautiful ocean front room which was great. The staff were all very nice and helpful. Reception helped arrange several taxis for us. The restaurant food and breakfast is very nice and the location is perfect. Would definitely recommend.
Partner
10/10
Exceptional
10 Jun 2026
Daniel
I had a wonderful experience at this hotel. The property was clean, comfortable, and well-maintained, but what truly made my stay exceptional was the outstanding service.

A special thank you to Beatriz at the front desk, who went above and beyond to make me feel welcome. She was friendly, professional, attentive, and always willing to help with a smile. Her excellent customer service made a lasting impression and truly enhanced my stay.

I highly recommend this hotel and look forward to returning in the future. Thank you, Beatriz, for your kindness and dedication to guest satisfaction!
Self
10/10
Exceptional
05 Jun 2026
Ahmet
It’s very clean! Thank you for your great service!
Partner
10/10
Exceptional
27 May 2026
Robert
Betty was incredible, she was full of honest and helpful suggestions and super kind. All the staff were great. We have been to Tulum several times and the location of the hotel is pretty good, the walk to the better parts of the street side is not too long and the walk on the beach side is great.
10/10
Exceptional
24 May 2026
Michael
Perfect location, great staff, it’s all you need to enjoy yourself in Tulum. Betty at the front desk was amazing.
10/10
Exceptional
22 May 2026
Pruthvish
Really convenient staying at the property. Staff was absolutely helpful.
Family
6/10
Pleasant
22 May 2026
Sergio
Property seems old; has seen better days; Pictures on website quite embellished; Good about it is that it's right by the beach; Staff nice and very helpful; rooms are rustic. not for me or my taste.
Partner
10/10
Exceptional
14 May 2026
Andrea
We loved this place. Great location, clean rooms, beautiful beach, helpful staff. Would definitely stay here again!
Friends
10/10
Exceptional
13 May 2026
Riva A
?
10/10
Exceptional
11 May 2026
Vicky
We had a fantastic stay at Coco Unlimited Tulum from April 24th to May 4th. The property is beautiful, but it was the lovely people who made the experience truly special.I didn’t catch everyone’s names, but Betty on reception and Jacob in the restaurant were absolutely outstanding representatives of the hotel. They both went above and beyond to make us feel welcome. We also enjoyed the lovely food—the chilaquiles were brilliant, and they make a lovely margarita! Highly recommend this spot for anyone looking for top-tier service and great vibes in a stunning setting. Vicky and Nick.
Partner
10/10
Exceptional
04 May 2026
Brittany
This hotel was absolutely amazing.
Ms.Betry at the front desk was so nice and sweet, she greeted us everyday she seen us and was so helpful in helping us find taxis at a add decent price.
Or room was absolutely great and the view was even better! It was clean and cozy for us 2. We did opt out of housekeeping but we cleaned it ourselves daily.
The daily included breakfast was great and the staff was great also!
I would recommend this property over and over.. the location was great to be able to walk everywhere on the beach and on the strip street.
Thanks COCO for the amazing stay!!
Partner
10/10
Exceptional
22 Apr 2026
Jeena
Breakfast was great, service was amazing and location was excellent. Easy to walk to most places
8/10
Excellent
20 Apr 2026
Killian
Merci à la dame de la réception qui était très gentille et m’a beaucoup aider durant le séjour. Aussi l’hôtel est très bien mais un peu cher par rapport à Tulum Centre, et la plage peut parfois être rempli de sargasse cela dépendant de la saison malheureusement.
Self
6/10
Pleasant
16 Apr 2026
Elena
Limited breakfast options but it was decent . It was cute but overall not super exciting . Didn’t really interact with the staff except for the receptionist for a few minutes and when we left we were asked for a tip. Not sure id go back
Partner
10/10
Exceptional
13 Apr 2026
Jennifer
We thoroughly enjoyed our stay at Coco Unlimited. Our room was less than 100 steps to the shore and we could hear the ocean waves from our room which was so lovely. It was also close enough to the \"strip\" where there were many restaurants and clubs, but it was far enough away that it was quiet at night time. Coco is also about 3 minutes walk away from a GoMart where you can get snacks and drinks for a fair price.
The hotel itself is showing some wear and tear but overall was kept clean, the gardens were well maintained and the pool was attended to regularly and was very clear and refreshing. The restaurant was great, had a good selection of included breakfast options and was all made to order. It also included a cup of coffee and a fresh juice (watermelon was our favorite). We ate at the restaurant outside of the included breakfast a couple of times and enjoyed our meals at those times too. The staff were all friendly and front desk gave us some activity suggestions. We would stay at Coco again.
Partner
8/10
Excellent
09 Apr 2026
Julia
Hotel staff was amazing. So kind & friendly. The food in their restaurant was sooo good! We loved everything. We had the master suite facing the ocean with a huge balcony & jacuzzi & sofa set outside. . Stunning suite. Hot water in the shower , huge Bluetooth speaker , robes , beach towels.
Since the suite is directly over the restaurant , we found 2 roaches in our shower area & one in the outdoor jacuzzi. On our first day , the bed sheet was stained & I found a hair so I don't think it was a clean sheet.
The hotel has a taxi service that will pick you up at the airport & take you back. I recommend arranging that before you leave home. It's pricey but worth your safety. All in all , I'd definitely return but maybe stay in a different suite not so close to the restaurant.
Partner
10/10
Exceptional
07 Apr 2026
Joanna
Nice
8/10
Excellent
07 Apr 2026
Pamela
Female solo traveller. I stayed 2 nights. I was there for the beautiful sand and water. I felt safe for the whole stay. Food and drink was acceptable. Nice and quiet at night. A friend stayed 10 minutes south from Coco Unlimited and she complained about the loud music at night. Overall, very happy with my stay. Would come again and recommend to friends and family.
Self
10/10
Exceptional
06 Apr 2026
Alexandra
Oceanfront room was EVERYTHING! Sitting on the veranda in the mornings and evenings listening to the ocean was blissful. The pool was cool but not cold and the waterfall made the whole experience more refreshing. Lovely beach, clean rooms, friendly staff. Restaurant service was a bit slow but very friendly and accommodating. Food was good—highly recommend the Caribbean Salad. Ask for low salt—chicken was VERY salty but I noticed this everywhere in Tulum.
10/10
Exceptional
04 Apr 2026
Katherine
Coco had some of the best food we had during our time in Tulum, especially the included breakfast! The staff were friendly and our room was huge. Also a great location to walk to any and all bars and restaurants.
Partner
4/10
Poor
04 Apr 2026
Lizmarie
The staff was great but the property conditions are horrible
Partner
8/10
Excellent
01 Apr 2026
Belen
It was good
10/10
Exceptional
01 Apr 2026
Callie
My stay was absolutely fantastic!!! That
10/10
Exceptional
31 Mar 2026
MOLLIE
Beautiful scenery, amazing helpful staff, delicious breakfast at the beach
Friends
8/10
Excellent
30 Mar 2026
cory
Loved my stay however music was a bit too loud and seemed to be toward a younger crowd. I’m in my 50’s and looked like most people there were not there to party. Enjoyed food there but the music made the experience not as enjoyable. Also they have speakers near the pool which is loud if you wanted to nap in your room. They will turn it off at the pool if you ask.
Family
10/10
Exceptional
30 Mar 2026
Cynthia
Great staff, great restaurant
10/10
Exceptional
28 Mar 2026
Manish
Wonderful stay and excellent breakfast!!
10/10
Exceptional
25 Mar 2026
Vanessa
Bring clothes for morning yoga. That was the best surprise. The pool was used in morning for scuba lessons if you're interested. Very good teacher. There's a shared kitchen so you can make your own meals but don't miss out on local exotic cuisine!
Friends
4/10
Poor
22 Mar 2026
Diana
It’s my 3rd time in Tulum , I’m am so disappointed with the service from the stuff although the property was beautiful and clean stayed in room #2 but the stuff and the lady manager was horrible , didn’t want to give me glass cups had to pay for hot water in the evening, not nice feeling of doing me a favour I brought 11 people to this hotel to stay as a girls trip and was terribly disappointed by the service of the place
Friends
10/10
Exceptional
22 Mar 2026
Jamie
We absolutely loved our five night stay at Coco Unlimited. This resort is perfect for those who want a stay directly on the beach with a restaurant that has good food and drinks. It’s a low-key vibe, but a short walk down the road brings you to higher energy places if you want to mix it up. The included breakfast was good every morning which came with an entree, toast plate and coffee/juice.

The beach and ocean view were stunning. Half the trip there was seaweed, but then the winds changed and the beaches were pristine. Plenty of day beds and seating. The pool was also clean and very relaxing. Every employee was helpful and kind.

We rented a car and drove from Cancun. There was free parking and we never had an issue. Our room had a sea view and was close to the pool. We couldn’t have asked for a better room. They refill your water jug daily and clean the room when you hang up the sign. Not to mention hot water for the shower and good water pressure. We wouldn’t hesitate to book again. We loved it!
Partner
10/10
Exceptional
22 Mar 2026
Valerie
Loved this property. On the beach, clean, and very relaxing bungalows. Would definitely return
8/10
Excellent
21 Mar 2026
David
The staff was fantastic. The restaurant was great with terrific service and good food. The beach club uncrowded. The location on the beach perfect. The mattress do as ones to be changed and the pillows upgraded. Since most beds in the area use concrete frames a good mattress and better pillows are essential for gu it’s comfort. Other than that I highly recommend.
8/10
Excellent
21 Mar 2026
Veronica L
A cute place for a short stay and friendly/attentive staff. The breakfast was excellent as well!
Friends
10/10
Exceptional
20 Mar 2026
Cortneay
We love this place. We’ve stayed here 3 times.
Partner
2/10
Poor
17 Mar 2026
Nadine
After arriving to this hotel i realized quickly it looked nothing at all like the pictures. The water in the bathroom sinks and shower wete salty and felt like ice water . The rooms were not in great condition.They also do not provide guests with water bottles at all they provide a container of water to each room which I'm not sure it's safe to drink . The clean towels provided daily had stains and at check out we were charged for makeup on a towel and when i asked why i was being charged for this the explanation was they do not have their towels deep cleaned The breakfast took a very long time to get it and the QR code for the menu in the room never worked and kept giving an error. The taxi service used are not consistent with their pricing and tried to charged full price for canceling which was due to flight cancelation from the weather. Even though they would need to pick us up later and charged us a different price. I would never stay here again or recommend this place which is unfortunate because the staff was amazing and nice. These issues stem from hotel management.
10/10
Exceptional
14 Mar 2026
thomas
Good ac.
Enriching was great about the hotel.

We could hear loud music from other hotels.

We had to ask our hotel to turn off the music at the beach, when the neighboring hotel turned THEIR music very loud. Took a minute for our staff to understand why dueling music was not ideal.
Partner
10/10
Exceptional
14 Mar 2026
Ashley Nicole
This place is beautiful and the food was delicious. The staff is so kind and helpful. My only complaint is we never had the cleaning lady come in so we ran out of toilet paper and our trash was over flowing. But it was so easy to overlook with how nice everything else.
10/10
Exceptional
11 Mar 2026
Jacqueline Anne Anne
My husband and I just celebrated our 21st wedding anniversary with CoCo Unlimited. We stayed in the Honeymoon suite March 2nd - March 9th. Our stay was absolutely incredible! The staff was very attentive and super friendly! Our room was very clean and inviting. The property was beautiful & very peaceful. I would highly recommend this boutique hotel. We walked to dinner each evening and really enjoyed the proximity of the resort to shops and local hot spots. We look forward to returning next March. Thanks for a lovely vacation! 5 stars 🏝️✈️❤️
Partner
10/10
Exceptional
10 Mar 2026
Avgenea
The hotel was great. It was our second time staying and we loved the room, the beach and the food.
Partner
8/10
Excellent
08 Mar 2026
Jody Louise
The staff here are all wonderful and welcoming. They work very hard to make sure.your stay is comfortable.
Our room was nice except for the gap in the sliding door. We found a few big beetles in the room as well as a small gecko. None of this ruined our stay but I feel this door should be replaced as most of the other doors have been.
The food was excellent and drinks were nice as well. It was our first time at a non all inclusive so the daily money spending was something to get used to.
There are stores and restaurants within walking distance so we visited those as well.
The pool and grounds were well kept and there were plenty of seats and beach lounges on the beach.
We would stay again but maybe a shorter stay snd move throughout Tulum.
Friends
10/10
Exceptional
07 Mar 2026
Norville
Everything was perfect! The staff is so friendly and the views are immaculate. I stayed in the ocean view bungalow. Highly recommend it!
10/10
Exceptional
07 Mar 2026
Sergei
My wife and I really enjoyed our stay at Coco Unlimited. It was our first time in Tulum without the kids, and the experience was great. The breakfast, pool, and proximity to the beach were excellent.
A special thank you to David, the beach bar manager, who was fantastic and always accommodating. Since my wife had a fractured foot, the staff was incredibly helpful whenever we needed ice.
Great place with wonderful staff.
Partner
8/10
Excellent
05 Mar 2026
Evelyne Nicole
The beach view lived up to our expectations
Friends
10/10
Exceptional
04 Mar 2026
Jose
Yes, the room had an amazing ocean view
8/10
Excellent
03 Mar 2026
Deneen
The room was nice. It was more boho
10/10
Exceptional
02 Mar 2026
Ludenia Rene
Beautiful beach and great service
Family
6/10
Pleasant
27 Feb 2026
Lise
Secure and maintenance in stairs and walkways . Very Little choices for breakfast and improve quality. Pricy for what you get.
Friends
10/10
Exceptional
26 Feb 2026
Eli
The room, service and atmosphere were all fantastic! The location is great too. They are across the street from a convenience store for beers, tequila or other requirements. All the staff from the front desk, to waiters to security were all fantastic and happy to see us. The food was absolutely amazing and above expectations. 10/10. We will stay here every year going forward.
Family
10/10
Exceptional
26 Feb 2026
Cynthia
Beautiful property, great free breakfast.
10/10
Exceptional
25 Feb 2026
Alexey
Fabulous stay at this gorgeous hotel. The beach is perfect, the room was perfect, and the staff was so kind and sweet. Highly recommend to anyone coming to Tulum.
Partner
10/10
Exceptional
25 Feb 2026
Jeff
Rooms are extremely clean. While there is no tv, time to reconnect with your special someone. The staff, including Betty, Arnorld and Andre and all the restaurant staff were amazing. If you want a break from the big resorts, Tulum is the place to go. The staff were so amazingly awesome here . I will be definitely be staying here again. Jeffrey and Dino from Toronto - much as gracias 😉
10/10
Exceptional
23 Feb 2026
Maria Andrea Alonso
he hotel is clean and has a lovely beach house vibe. The included breakfast menu is somewhat limited, but everything is good. The staff is truly amazing, welcoming, warm, and always eager to accommodate our requests. They were incredibly helpful in organizing our days and arranging excursions.
6/10
Pleasant
22 Feb 2026
Penny F
staff was curteous,Betty at front desk was excellent
Room ok. Bathroom not so good.
restaurant: hot food mostly served cold. Staff indifferent
Friends_and_family Friends
10/10
Exceptional
21 Feb 2026
Carmen
My partner and I stayed here for a
10/10
Exceptional
20 Feb 2026
Benjamin Cale
We thoroughly enjoyed our stay at Coco Unlimited. The staff was outstanding - friendly, helpful, attentive to every issue. We had read some less than complimentary reviews but had no issues whatsoever. The room was spacious, super clean, king bed was comfortable, there were lots of comfy pillows. The free breakfast was better than expected - made to order, a nice portion, good choices, tasty. One thing: don't expect a shiny glass tower - this place is rustic beach vibe, thatch roof, concrete floors. It is very well maintained. Security is tight, they will park and guard your car. We plan to return in the future.
Partner
10/10
Exceptional
19 Feb 2026
Stephanie
I stay all over Tulum, but Coco has a piece of my heart. It’s right in the middle of the beach which is nice you can walk forever on the sand and reach multiple beach front properties. It’s very clean, the rooms are kinda insane for the price, like I had an our door private hot tub and I didn’t even know it came with the room. The restaurant has phenomenal food and the staff is so lovely. Also, it’s rather quiet and I sleep like a baby here.
8/10
Excellent
18 Feb 2026
Jose Arias
Great place
10/10
Exceptional
18 Feb 2026
Olga
Amazing gorgeous design of the room, amazing service, amazing beach, amazing location - right next to all the famous clubs and restaurants of Tulum Zone Hoteliera. The food could be better though. But We really really really loved our stay in Coco unlimited. Also! they have pool! It was the best one amount 7 hotels in this area that we stayed before...Yes, we love Tulum a lot!
Business_and_leisure Friends
10/10
Exceptional
17 Feb 2026
Vedrana
We loved the chill vibes at this hotel on the beach. It sits at the edge of the party district, which is perfect for peace and quiet or a quick stroll for a night out dancing.
The staff were so friendly and lovely. Clean rooms. The bed could be comfier. Q
10/10
Exceptional
16 Feb 2026
Melissa
The staff at the front desk upon check in were lovely. During our stay, Betty was amazing. She was always sooo friendly and kind. She was eager to help in any way (my Garmin watch needed charging a couple of times durong our stay and she was eager to help out).
Rooms were cleaned daily if required. Food was very good, pricey though. Breakfast was included but it was just ok.
Mixed Drinks were crazy expensive - not many drank by us. Beer was ok priced.
Lots of sargassum at the beach, and they only cleaned it up when there was an event planned from outside the hotel. Beach and amenities were lovely though. Just prepare - you can not flush TP anywhere in tulum. It must be deposited in the garbage cans.
Leisure Partner
10/10
Exceptional
16 Feb 2026
Wanda
This is a lovely boutique size hotel on an amazing beach. The rooms are bungalow style and seem to have been updated in terms of beds/bedding/fixtures. So nice. The location right on the beach is special. The small size means there was never an issue with loungers or places to hang out. The staff are a highlight. So friendly and helpful. Several restaurants and shops are right outside. Walk for miles on the sandy beach.
Leisure Partner
6/10
Pleasant
14 Feb 2026
Maria
The room was ok the bed was hard as a rock! Barely had hot water. Stuff was very nice and the restaurant food was good but expensive.
Leisure Partner
10/10
Exceptional
10 Feb 2026
Jonathan
Great location witfriendly and attentive staff.
6/10
Pleasant
10 Feb 2026
Elliott
Room was decent for the price staff were really friendly however our room wasn’t cleaned once during our 3 night stay
6/10
Pleasant
10 Feb 2026
Tenika Renee
Staff was pleasant and nice always greeting us in passing. I was disappointed that I mentioned in my booking and in whatsapp mag with coco that I was celebrating my birthday and nothing a little special was done. The included breakfast, daily our potatoes were cold and the refried beans as well. I travel on my birthday regularly and always received a little something to say happy birthday thanks for spending your birthday at our place.
Leisure Family
8/10
Excellent
10 Feb 2026
Buket
We stayed for 5 nights and everyone was so friendly, kind, and helpful. The staff was amazing, the rooms were clean, and you definitely get what you pay for.
Leisure Partner
10/10
Exceptional
08 Feb 2026
Joshua
Staff has been the Best. Theyre amazing and did everything i needed
Leisure Self
10/10
Exceptional
05 Feb 2026
Geneva
This boutique hotel is top notch! From service, to the rooms to the friendly staff! Absolutely enjoyed my stay here and would love to come back! The decor is so cute and in such a great location!! Edit, in reception went above and behind and was so incredibly helpful! Highly recommend!!
Friends_and_family Friends
10/10
Exceptional
04 Feb 2026
Lindsay
This place is EXCELLENT! Convenient location with incredibly friendly and helpful staff! I highly recommend!
Business_and_leisure Friends
10/10
Exceptional
02 Feb 2026
Carmen
We love our stay at Coco Unlimited. Our room was amazing (deluxe suite ocean front) The entire staff was amazing! A special shoutout to hotel receptionist desk , Arnold and Edith. They make sure your stay is incredible. They made all our dinner and excursions reservations for us. We will definitely come back here.
Leisure Partner
10/10
Exceptional
31 Jan 2026
Michael
Beachside location, charm, laidback vibe and great beach. Staff ever-friendly.
Leisure Family
10/10
Exceptional
30 Jan 2026
Ionne
Staff members were very kind, helpful and friendly. I love how the room was very simple yet sophisticated. I also liked how there is no tv in the room so you can just listen to the waves and let the sea breeze get in the room or just lie in the hammock in the balcony and relax. Will definitely go back!
Leisure Self
10/10
Exceptional
29 Jan 2026
Anna
The hotel was cute and quaint and for the price the location was wonderful. We had a room overlooking the ocean. You can easily walk to all the places on the hotel zone Street, but most of all the staff made it feel really welcoming and like home. I had to stay an extra day due to my flight and they held the last room for me and gave it at the same price even though it was a fancier room. There was many things to choose from at breakfast and it was very good. They also had very good food, including the ceviche and the Mezcalito’s. I would stay here again because I felt like the Location the breakfast included and everything was a really good price the front staff was amazing and quite honestly, I didn’t want to leave.
Leisure Friends
8/10
Excellent
28 Jan 2026
Brian
Staff were helpful and nice.
Leisure Self
6/10
Pleasant
28 Jan 2026
Jayson
Rooms are very old and they leaked when it rained.
Food and beverage very expensive
Beach can be cleaned (a lot of seaweed)
Leisure Partner
10/10
Exceptional
28 Jan 2026
Lorine Greenwell
Yes
10/10
Exceptional
28 Jan 2026
Alvaro
Coco Unlimited es un hotel maravilloso. La playa es simplemente espectacular: amplia, limpia y perfecta para relajarse. El personal es extremadamente amable y siempre dispuesto a ayudar; el servicio está atento y listo en todo momento.

Los precios son razonables para la calidad de la experiencia que ofrecen, lo cual se agradece mucho. Sin duda es un lugar al que volvería definitivamente y que recomiendo
Partner
10/10
Exceptional
27 Jan 2026
XAVIERA
The best ocean front room with a view ever at a reasonable price. Will be back for sure
Business_and_leisure Self
10/10
Exceptional
26 Jan 2026
Lacrimioara Anamaria
Nice boho hotel in a very good area on the strip. Staff was friendly and helpful, Betty at the front desk was very pleasant and accommodating ! We will go back !
Leisure Friends
10/10
Exceptional
26 Jan 2026
Jonathan Tore
Amazing staff and property
10/10
Exceptional
25 Jan 2026
Amanda
Incredible customer service. Room was clean and bed was so comfortable. Beach club was great.
10/10
Exceptional
22 Jan 2026
Yazgulia
great
Leisure Partner
10/10
Exceptional
22 Jan 2026
Jimmy
The complimentary breakfast on the beach was amazing every day. The rooms were super clean, and the staff was amazing… especially Arnold and Ms. Betty! They went over and beyond to make sure me and my wife had an amazing extended honeymoon in Tulum, and even upgraded our room at the same rate. Amazing!
Partner

Location & surroundings

Coco Unlimited
Carretera Tulum Boca Paila At Km 8, Tulum, Mexico

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Coco Unlimited

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